Motorola MOTO G Operation Manual

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Moto G

At a glanc
essages
usic
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tart Home screen & app
mai
Book
ames
Troubleshoot
ontrol & customize
oogle Apps
navigat
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Safet
alls
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ontact
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At a glance

Google
Play Store
11:35
Volume Buttons
Power Button
Micro USB/
Charger
Microphone
Micro SIM Card Slot
(under back cover)
microSD Memory Card Slot
(under back cover)
Back Home Overview
Second
Micro SIM
Card Slot
(dual SIM
phones only,
under back
cover)
TV Antenna or Headset Jack
(antenna for DTV phones only)
a quick look
At a glance First look Top topics

First look

Let’s get started! We'll guide you through startup and tell you a bit about your phone’s features.
And when you' re ready, customize your phone to match your style with Motorola Shells (sold separately and not available in all countries).
Note: Software updates happen frequently, so your phone may look a little different.
Tips & tri ck s
•Start: Ready to start? See “Start”.
•Top topics: Just want a quick list of what your phone can do? See “Top topics”.
• Help: All your questions about your new phone answered
Help
right on your phone. Tap Apps >
. Want even
more? See “Get help & more”.
Note: Certain apps and features may not be available in all countries.
This product meets the applicable national or international RFexposure guidance (SAR guideline)
when used normally against your head or, when worn or carried, at a distance of 1.5 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health.
Caution: Before using your phone, please read the safety, regulatory and legal information at
www.motorola.com/mymotog.
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At a glance
At a glance First look Top topics

Top topics

Check out what your phone can do.
Find these fast: Wi-Fi, airplane mode, flashlight, and more.
Choose new wallpaper, sounds, and more.
Probably more megapixels than your average camera.
On some phones, you can watch high definition TV.
Go on the internet. Browse
Browse, shop, and download apps.
Keep your info safe. Lock your screen and more.
Never get lost again. Locate & navigate
Save data charges. Use Wi-Fi. Wi-Fi networks
Stuck? Confused? Help & more
Quick settings
Redecorate your home screen
Tak e phot os
Quick Start: Digital HDTV
Download apps
Protect
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Start

Put your nger in the bottom corner hole in the cover and pry it o. Don’t be afraid to use a little muscle.
Take o the back cover.
Put on the back cover.
Press all the way around the camera area and the cover’s edges for a water-resistant seal.
let’s get up & running
Start Remove the back cover Put in the cards & power on Battery life Sign in Old phone to new phone

Remove the back cover

Your phone is water resistant, but it depends on you putting the cover on properly. If you need to remove the cover to insert cards, b e sure to replace it properly to e nsure water resist ance.
Caution: Don't use tools to remove the cover—doing so may damage your phone.
Water resistance note: This device is IPX7 water resistant—not waterproof. Avoid prolonged exposure to water. Do not submerge in more than three feet of water or for longer than 30 minutes.
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Start
Power on.
Press and hold Power until the screen lights up.
P
2
1
Put in the SIM and memory cards.
With the gold contacts facing down, push in a card.
Micro SIM
Mini SIM
Nano SIM & Adapter
Micro SIM 1
microSD
(optional)
Micro SIM 2
Note: The memory
card (microSD) won’t go in as far as the SIM.
(dual SIM phones only)
Start Remove the back cover Put in the cards & power on Battery life Sign in Old phone to new phone

Put in the cards & power on

Note: In some countries, you can use a second SIM card.
Put in the SIM and optional microSD cards.
Caution: Make sure you use the correct size SIM cards, don’t cut the SIM card, and don’t use adapters with your SIM cards.
Dual SIM phone settings
With a dual SIM phone, you can use one or two SIM cards. If there's only one SIM in the phone, it's ready to use. With two cards inserted, you can use either or both.
To set up your phone to use two SIM cards, insert both cards, turn on your phone, and follow the prompts. To finish dual SIM setup, drag down the status bar at the top of the home screen
Welcome to your dual SIM
and tap
Tip : With two SIM cards, you see at the top of your home screen.
.
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Start
Start Remove the back cover Put in the cards & power on Battery life Sign in Old phone to new phone
Dual SIM with intelligent calling
Your phone learns your usage patterns to choose the best SIM for an outgoing call. Your phone automatically prompts you in the status bar to enable this feature. Or, you can enable it anytime by touching
settings
>
Phone account settings
Tip : To make the screen sleep or wake up, press the Power
button. To turn your phone on or off, press and hold it.
Apps
>
Settings
>
SIM cards
>
Make calls with
>
Call
.

Battery life

Your phone is like a small computer that processes tons of information and apps at lightning fast speed. Depending on what you use, that can take a lot of power.
To see what’s using up battery power, tap Apps
Settings >Battery
>
To turn on Battery saver, tap Apps > then tap Menu >
Tip s & tri cks
To save even more battery life between charges, you could reduce:
Wi-Fi and Bluetooth® use: Tap Apps >
Wi-Fi
or
tap them.
GPS use: Tap Apps >
Battery saving
>
.
Battery saver
Bluetooth
to turn off GPS tracking.
.
to turn them off when you don’t need
Settings >Location >Mode
Settings >Battery
Settings
, then
Display brightness: Tap Apps >
Brightness level
>
Adaptive brightness
Display timeout delay: Tap Apps >
Sleep
> (shorter setting).
>
Widgets that stream information to your home screen, like
news or weather.
Unused online accounts that you registered: Tap Apps
Settings
> remove. Tap it again, then tap Menu >
Recording or watching videos, listening to music, or taking
pictures.
War ning : Don't try to remove or replace the battery yourself—doing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a
,
reboot—press and hold the Power button until the screen goes dark, and your phone restarts.
> (slide dimmer setting left). Make sure
is also turned on.
>
Accounts
. Tap the account you want to
Settings >Display
Settings >Display
Remove account
.
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Start
Sign in to get the most out of your device.
Enter your email
OR CREATE A NEW ACCOUNT
Add your account
SKIP
11:35
i
Sign in to see your contacts, appointments, and photos.
Start Remove the back cover Put in the cards & power on Battery life Sign in Old phone to new phone

Sign in

If you use Gmail™, you already have a Google™ account—if not, you can create an account now. Signing into your Google account lets you use Google apps, see your contacts, appointments, photos, and more.
Just select your language and follow the screen prompts to get started.
Tips & tri ck s
•Wi-Fi network: For faster internet access or to conserve
data use, swipe the status bar down with two fingers, tap ,
Wi-Fi
and then tap
. There’s more in “Wi-Fi networks”.
• Accounts: To add, edit, or delete accounts, tap Apps
Settings
>
Accounts
>
, then tap
Add account
. To set
up email accounts, see “Email”.
For help with your Google account, visit www.goo gle.com/accounts.
•Contacts: To get your contacts from your old phone, you
have options. If your old phone was also Android™ and you used the Android Backup and Restore feature, your contacts automatically appear on your new phone. Otherwise, use the Motorola Migrate app in “Old phone to new phone”. Or, visit www.motorola.com/transfercontacts.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.
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Start
Migrate your stuff
Copy stuff from your old phone to this one in just a few minutes.
You may be able to transfer photos, videos, music, call history, messages, contacts and more.
Select your old phone type
EXIT NEXT
Send data TO this device
Send data FROM this device
11:35
Select your old phone type.
Start Remove the back cover Put in the cards & power on Battery life Sign in Old phone to new phone

Old phone to new phone

Copying your personal stuff from your old Bluetooth-enabled phone to your new phone is easy.
Note: If your old phone is an Android™ phone, download the Motorola Migrate app on Google Play™ on your old phone before you get started.
Find it: On your new phone, tap Apps > Migrate
Tips & tri ck s
While you’re migrating, you can keep using your phone.
Signing into your Google account copies your apps if they
are backed up to the cloud.
For iPhones, you can migrate contacts and calendar events
only from the iCloud.
For phones that support copying music, not all music can be
copied. (If you want to know more, you can search online to learn about digital rights management or DRM-protected files.)
Older phones that are not Android or iPhone must have
Bluetooth™ capability.
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Home screen & apps

Google
Play Store
11:35
Search by typing or say "OK, Google".
Tap Apps to see all your apps.
Swipe down with one nger for notications or with two ngers for settings.
Touch and hold an empty spot for widgets, wallpaper, and more.
you have quick access
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone

Quick start: Home screen & apps

The home screen is what you see when you first turn on your phone. From here, you can explore apps and more.
•Search: Type text in the Google Search box at the top of
your home screen, or tap to search by voice.
• Open app list: To see your apps, tap Apps .
Tips & tri ck s
•Widgets: To put widgets like a clock, interactive calendar,
and more on your home screen, touch and hold an empty spot on the home screen, then tap
WIDGETS
.
•Pages: To add a page, drag an app to the right side of the
screen until you see a white bar. You can add multiple pages. To show other pages of shortcuts and widgets, swipe the home screen left.
•Google Now™: Touch and hold Home , then flick up to
the Google icon . After setup, you can access it by swiping right from the home scre en.
• Settings: To quickly open settings, swipe the status bar
down with two fingers and tap .
• Apps: To uninstall apps, tap Apps , touch and hold an
Uninstall
app, then drag it to
. (You can’t uninstall some
apps).
To remove an app from a home screen page, touch and hold
Remove
the app, then drag it to
. The app isn’t removed from
your phone, just the home screen.
•Customization: For more about changing your home screen, see “Redecorate your home screen”.
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Home screen & apps
11:35
Home
Getting started
First things first
New to Andriod?
Show me how (step by step)
Explore
Learn about Motorola features
Personalize your device
Discover apps
Chat Call
Watch tutorials, read how-tos, and more.
Let us suggest a few changes for you.
Need a real-live, actual human? Chat or call us.
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Clear notications.
Swipe down to see notications.
Tip: To clear just one, flick it to the left or right.
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone

Help & more

Watch a tutorial. Read a how-to. Talk to someone. Find out anything about your phone.
Find it: Apps >
Help

Search

At the top of the home screen, tap the Google Search box for a text search or tap to search by voice.
When you type, suggestions appear below the search field:
To search for a suggestion, tap it.
To search for text in the search field, tap on the keyboard.
Ti p: To close the keyboard, tap .

Status & notifications

At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details.
Tip : Getting too many notifications? Touch and hold a notification to see which app is sending them to you. Then you can turn them off.
Tip : To quickly change common settings, swipe the status bar down with two fingers. For more, see “Quick settings”.
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Home screen & apps
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone
Icons at the top right of your screen tell you about phone status:
Network strength No sound
/ Wi-Fi in range/connected Vibrate
Bluetooth® on Priority
Airplane mode Alarm set
/ Battery charging/full Warning
Note: Apps you download on Google Play™ might show other icons in the status bar to alert you to specific events.

Vol um e

Press the side volume button up or down to select a volume from high to vibrate .
None Priority All
Google
Play Store
Set the notications and alarms to hear.
Set the volume using the side volume buttons.
Change to vibrate or back to ring.
Also, tap one of these options for more settings:
• All: Receive all notifications and alarms.
•Priority: Tap to select which interruptions to receive.
You will always hear alarms. Set when you want to be in this mode, or choose indefinitely.
•None: Turn off all sounds and alarms. Override sound settings from other apps. Set how long to stay in this mode, or choose indefinitely.

Discover your Moto apps

Moto apps can simplify life and help you out. Just follow the prompts to find out more.
Find it: Apps >
• Assist: Set your phone’s behavior based on what you’re
doing. For example, keep alarms quiet at night while you’re sleeping.
•Actions: Learn how to open your camera with two twists of your wrist using Quick Capture. See “Photos & videos” for more details.
• Display: See messages, calls, and other notifications—even if your phone is asleep.
Moto
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Home screen & apps
See w
e w
11:35
Select a feature to learn more.
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone
Note: Your phone may not have all features.
Hello
Assist
I adjust automatically
Actions
I react to motion
Display
I notify you at a glance
Tip : Want to hide sensitive or private notifications? Tap
Moto
>
Display
Apps >
and set which apps can show
notifications and how much to display.

Download apps

Google Play™
Get music, movies, books, apps, games, and more.
Find it: Apps >
Play Store
•Find: To s earc h f or apps, t ap .
• Download: To download an app you found, tap it to see
INSTALL
details, then tap
, or the price.
•Share: To share an app you found on Google Play, tap it to see details and then tap .
• Reinstall: To show or reinstall apps you downloaded from
My apps
Google Play, tap >
.
•Use a computer: To find and manage apps from any computer, go to http://play.google.com using your Google account and password.
There, you can browse apps on the big screen, manage your apps across multiple devices (like a phone and tablet), and even set new apps to download to your devices.
• Enjoy music, movies, books, and more: You can also use Google Play to download music, movies, books, and more. See “Play Music”, “Play Games”, and “Play Books”.
• Get help: To get help and more, tap .
Apps from the web
You can get apps from other online app stores using your browser.
Tip : Choose your apps and updates carefully, as some may impact your phone’s performance—see “Choose carefully”.
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to access this information, cancel the installation.
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Home screen & apps
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone
To let your phone install apps that are not on Google Play, tap Apps >
sources
For information about downloading files from your browser, see “Downloads”.
Settings >Security
.
and check
Unknown
Choose carefully
Here are a few tips:
To help prevent spyware, phishing, or viruses, use apps from
trusted sites, like Google Play.
In Google Play, check the app’s ratings and comments
before installing.
If you doubt the safety of an app, don’t install it.
Apps use up memory, data, battery, and processing
power—some more than others. If you’re not happy with how much memory, data, battery or processing power it’s using, uninstall it.
Monitor children’s access to apps to help prevent exposure
to inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to personal health.

Take care of your apps

Find it: Apps , then swipe left to scroll through apps
To close the apps screen, tap Home or Back .
• Uninstall apps: Tap Apps >
ALL
left to top right (if available).
Disable
reopen this window and tap bottom of the list).
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Turn off your phone, then turn it back on—when you see the “Motorola” logo during power-up, press and hold both volume buttons until you see the home screen, with the app.
• Reinstall apps: To reinstall apps from Google Play, tap Apps > you downloaded are listed and available for download.
• See or clear app details: Ta p App s > >
RUNNING
details and storage usage. You can tap
cache
Ti p: To quickly show app details, tap Apps , touch and
hold an app, then drag it to
• See app data usage: To see which apps are using the most data, tap Apps > see “Data use”.
, tap an app, then tap
removes the app from your menu—to
Safe Mode
Apps
. Swipe left or right to see the list of
, or
, or other options.
in the lower left. Then, try removing
Play Store
ALL
apps, then tap an app in the list to see its
Settings >Data usage
Settings >Apps
Disable
Enable
(disabled apps are at the
, then tap >
App info
.
or
My apps
Clear data, Clear
. Swipe
Uninstall
in the
Enable
it,
. The apps
Settings
DOWNLOADED
. For more,
,
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Home screen & apps
Home screen & apps Quick start: Home screen & apps Help & more Search Status & notifica tions Volume Discover your Moto apps Download apps Take care of your apps Update your phone

Update your phone

Use your phone or computer to check, download, and install phone software updates:
Using your phone:
If your phone notifies you about an update, follow the instructions to download and install it.
To manually check for updates, tap Apps >
About phone >System updates
>
Your phone downloads updates over your Wi-Fi connection (if available) or mobile network. We recommend that you download updates over a Wi-Fi connection. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If the mobile network updates are not available in your country, update using a computer.
Using your computer:
On your computer, go to www.motorola.com/update.
.
Settings
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Control & customize

Google
Play Store
11:35
Tap a shortcut to open. Touch and hold to move or delete.
Tap a widget to modify it. Touch and hold to resize it.
Touch and hold an empty spot to change wallpaper.
Drag shortcuts on top of each other to make a group.
Swipe down with two ngers to see quick settings. Swipe down with one nger to see notications.
how it acts & looks
Control & customize Quick start: Control & customize Controls and gestures On, off, lock & unlock Customize sounds and appearance Redecorate your home screen Quick settings Accessibility

Quick start: Control & customize

Take control of your phone:
•Touch, press, and speak: Learn phone gestures and commands. See “Controls and gestures”.
• Change your sounds and more: To put widgets like a clock, interactive calendar, and more on your home screen, see “Customize sounds and appearance”.
Tips & tri ck s
•Speak: Tap in a search window, or on a keyboard.
• Add a home screen page: Drag an icon to the right side of
the home screen until you see a white bar. You can add multiple pages.
• Quick settings: To c ha ng e
mode
, and other settings, swipe the status bar down with
two fingers. For even more settings, tap
• Can’t find a setting? Tap Ap ps >
Wi-Fi, Bluetooth, Airplane
Settings
Settings
> .
.

Controls and gestures

To u c h
Find your way around:
•Tap: Choose an icon or option.
• Touch and hold: Open options for items in lists.
•Drag: Move items on the home screen.
•Swipe: Scroll through lists or between screens.
• Pinch or double-tap: Zoom in and out on websites, photos,
and maps.
•Twist: Twist a map with two fingers to rotate it, and pull two
fingers down to tilt it.
•Back: Tap Back to go to the previous screen.
•Home: Tap Home to return to the home screen.
•Overview: Tap Overview to see your recent apps (or
browser tabs), and tap an app to reopen it. To remove an
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Control & customize
Power Button
Control & customize Quick start: Control & customize Controls and gestures On, off, lock & unlock Customize sounds and appearance Redecorate your home screen Quick settings Accessibility
app from the list, swipe it left or right. To scroll the list, swipe up or down.
Tip : You don’t need to remove apps from Overview for your phone to run efficiently.
•Menus: When or appe ars on a screen, you can tap it to open options for the current screen.
•Close keyboard: To close a touchscreen keyboard, tap .
• Reboot: To reboot your phone, press and hold the Power
button until the screen goes dark and your phone restarts.
Press
Power button
Your power button helps in a few ways:
• Power off: Press and hold the Power button to choose
•Sleep: To conserve battery power, prevent accidental touches, or when you want to wipe smudges off your touchscreen, put the touchscreen to sleep by pressing the Power button.
•Wake up: Press the Power button again.
Tip : To add security to your phone, see “Protect”.
Power off
.
Vol ume butto ns
Your volume buttons help in a few ways:
•Ringer volume: Press the buttons when your phone is
ringing to silence it.
• Earpiece volume: Press the buttons during a call.
• Music/video volume: Press the buttons during a song or
video.
Ti p: For more on volume control, see “Vo lu me”.
Speak
Just tell your phone what you want.
Tip : Speak naturally but clearly, like using a speakerphone.
• Search: Tap on the home screen to search by voice, or
say, “OK Google” to speak your search.
To change your voice input and text-to-speech settings, tap Apps >
• Dialing and commands: Tap . To dial, say “Call” and
then a contact name or phone number. Or, say a command like “Send text,” “Go to” an app, or “Help” for voice command help.
Ti p: If a contact has more than one number, you can say which number to call. For example, “Call Joe Black Mobile” or “Call Suzi Smith Work.”
Settings >Language & input
.
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Control & customize
Control & customize Quick start: Control & customize Controls and gestures On, off, lock & unlock Customize sounds and appearance Redecorate your home screen Quick settings Accessibility
• Text entry: On a touchscreen keyboard, tap , then speak your message or search text. You can also speak punctuation.
Tip : To make your phone read out loud, see “Tal k B a c k ”.

On, off, lock & unlock

Your touchscreen is on when you need it and off when you don’t. To turn the screen on, press the Power button.
11:35
WED, JANUARY 7
Thanks for nding my phone!
• Screen off and on: Press the Power button to turn the screen off and on.
• Screen lock: To unlock the screen, tap and drag up. To use a password, pattern, or PIN security to unlock your screen, tap Apps >
Add your owner info or a message for anyone who nds your phone.
Swipe right to make a call.
Drag up to unlock your screen.
Swipe left to open the camera.
Settings >Security >Screen lock
(see “Screen lock”).
• Notifications: Double tap a notification to open it. You’ll be
prompted to enter your passcode.
Ti p: To choose which notifications to show, tap Apps
Settings >Sound & notification >App notifications
> Then tap Apps >
notificatio ns
.
Settings >Display >Screen
• Owner info: To add a message to your lock screen, tap
Apps >
Settings >Security >Owner info
message, just tap Back .
Ti p: Don’t put your mobile number as your contact info unless you can access your voicemail from another device.
• Screen timeout: To change your timeout (screen locks
automatically), tap Apps >
Sleep
.
>
Settings >Display

Customize sounds and appearance

Customize your phone’s sounds and appearance:
• Ringtone and notifications: Tap Apps >
Sound & notification
>
• Vibrate or silent: To make your phone vibrate for incoming
calls, tap Apps >
Also vibrate for calls
> calls, tap Apps >
Phone ri ngtone >None
>
.
Settings >Sound & notification
. To turn off ringtones for incoming
Settings >Sound & notification
.
.
. To set your
Settings
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