User Guide
Contents
Check it out Get Started
First look
Insert the SIM and microSD cards Charge up & power on
Sign in
Connect to Wi-Fi Explore by touch
Improve battery life
Learn the basics
Home screen Help & more Search Notifications App notifications Status icons Volume
Do not disturb Lock screen Quick settings Speak
Direct Share
Picture-in-Picture
Customize your phone
Redecorate your home screen Choose apps & widgets Customize sounds & appearance
Discover Moto
Apps
Phone Messages Chrome™ Camera Photos Gmail Duo Moto
Calendar
More apps
Google Play Contacts Maps
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Drive
Music, movies, TV & YouTube
Clock
Connect, share & sync
Connect with Wi-Fi
Connect with Bluetooth wireless Share files with your computer Share your data connection Print
Sync to the cloud Use a memory card Airplane mode
Mobile network
Protect your phone
Screen lock Screen pinning Backup & restore Your privacy App safety
Data usage
Troubleshoot your phone
Restart or remove an app Restart your phone Check for software update Reset
Stolen phone
Accessibility
Create a shortcut Make your phone speak Speak to your phone
Change your phone’s display Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety, & regulatory information?
Service & repairs Copyright & trademarks
Check it out
When you’re up and running, explore what your phone can do.
Topic |
Location |
Find these fast: Wi-Fi, airplane mode, |
Quick settings |
flashlight, and more. |
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Choose new wallpaper, set ringtones, and |
Customize your phone |
add widgets. |
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Experience crisp, clear photos, movies, |
Camera |
and videos. |
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Customize your phone to match the way |
Moto |
you use it. |
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Browse, shop, and download apps. |
Apps |
Keep your info safe. Set up your password |
Protect your phone |
and more. |
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Ask questions, get answers. |
Speak |
Share your Internet connection. |
Wi-Fi hotspot |
Tip: View all of these topics on your phone, swipe up 
from the home screen and tap 
Settings > Help. For FAQs, and other phone support, visit www.motorola.com/ support.
This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of age and health.
Caution: Before using your phone, please read the Legal information. Swipe up 
> 
Settings > System > Legal information.
Check it out
Get Started
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
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Speaker |
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Headset |
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Jack |
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Front |
Back |
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Camera |
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Camera |
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SIM & |
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microSD |
Volume |
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Card Slots |
Buttons |
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(under |
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back |
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cover) |
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Power |
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Button |
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Press: |
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Display on/off. |
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Press & hold: |
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Phone on/off. |
phone is off, press and hold the Power button to turn it on.
»»Sleep: To conserve battery power or prevent accidental touches, put the touchscreen to sleep by pressing the Power button.
»»Wake up: Press the Power button again.
»»Reboot: To reboot your phone, press and hold the Power button, then tap Restart. Tip: To add security to your phone, see Protect your phone.
Volume buttons
Your volume buttons can help:
»»Ringer volume: Press the buttons when your phone is ringing to silence it. »»Earpiece volume: Press the buttons during a call.
»»Music/video volume: Press the buttons during a song or video.
Tip: For more on volume control, see Volume.
USB/ 
Microphone
Charger
Note: Certain apps and features may not be available in all countries.
Power button
Your Power button helps in a few ways.
»»Power on/off: Press and hold the Power button, then tap Power off. When your
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Get Started |
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been done for you. You can also add a microSD card, which is optional and sold separately.
Remove the back cover
To insert SIM and memory cards, remove the back cover.
Caution: Don’t use tools to remove the cover—doing so may damage your phone.
Take off the back cover.
Put your finger in the notch at the bottom corner of the back cover and pry off the cover.
Caution: Do not pull the USB port to remove the back cover.
Put in the cards
Caution: Make sure you use the correct size SIM card and don’t cut the SIM card. Don’t use tools to remove the battery—doing so may damage your phone.
Nano SIM
Insert the SIM card first, then insert an optional microSD card.
2 |
1. SIM |
(gold contacts facing down)
2. microSD
(optional, sold separately)
Remove the SIM card
Use the lever on the slot to remove your SIM card.
Note: If a microSD card is inserted in your phone, remove it from the upper slot before trying to remove the SIM card.
Slide the lever(
) on the slot and gently take out the SIM card.
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Get Started |
Charge up & power on
Put in the battery and put on the back cover. Press and hold the Power button, then follow the prompts to get started.
Note: For the best charging experience, use a Motorola charger. Use of other chargers is not recommended.
Put in the battery & put on the cover.
Note: Your phone’s battery is user removable.
Charge up & power on.
Press and hold the Power button until the screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an account during setup. Signing into your Google account lets you access, sync, and backup your stuff. You can see your Google apps, contacts, calendar, photos, and more.
Tips
»»To add, edit, or delete accounts, swipe up 
> 
Settings > Accounts.
»»To set up email accounts, see Gmail.
»»For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve data use, swipe the status bar down. Press and hold 
to choose a Wi-Fi network. For full instructions, see Connect with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.
Explore by touch
Find your way around:
»»Tap: Choose an icon or option.
»»Touch and hold: See more options.
»»Drag: Move items on the home screen.
»»Swipe: Scroll through lists or between screens.
»»Pinch or double-tap: Zoom in and out on websites, photos, and maps.
»»Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
»»Back: Tap Back 
to go to the previous screen. »»Home: Tap Home 
to return to the home screen.
»»Recents: Tap Recents 
to see your recent apps (or browser tabs), and tap an app to reopen it. Double tap to quickly switch between your recent apps. To remove an app from the recent list, swipe it up. To scroll the list, swipe right or left.
Note: If One Button Nav is active, swipe the on-screen navigation bar right to switch between apps. For more on this feature, see Control with one touch.
Note: You don’t need to remove apps from Recents for your phone to run efficiently.
»»Split screen: In Recents, tap the icon at the top of the screen, then tap 
Split screen. Not all apps will work in split screen. To close the split screen, drag the dividing line to the bottom of the screen.
»»Menus: When you see 
, 
, or 
, you can tap it to open options for the current screen.
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Get Started |
»»Close Keyboard: To close a keyboard, tap 
.
Improve battery life
Your phone processes tons of information. Depending on what you use, that can take a lot of power.
When your phone is stationary, not charging, or not in use for a period of time, unnecessary background processes are shut down to optimize battery life.
»»To see what’s using up battery power, swipe up 
> 
Settings > Battery > USAGE DETAILS.
»»To help improve battery life, swipe up 
> 
Settings > Battery > Battery Saver, and turn it on.
Tip: To quickly open Settings, swipe down on the status bar and tap 
.
Battery Tips
To save even more battery life between charges, you could reduce:
»»Widgets that stream information to your home screen, like news or weather. »»Unused accounts: Swipe up 
> 
Settings > Accounts.
»»Recording or streaming videos or music.
Learn the basics
Home screen
The home screen is what you see when you turn on your phone. From here you can explore apps and more.
Note: Software updates happen frequently, so your screen may look a little different.
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Swipe down for notifications and settings.
Search by typing or say "OK, Google.”
Duo |
Moto |
Photos |
Play Store |
Swipe up
to see all your apps.
Tips
»»Open app list: Swipe up 
to see all your apps.
»»Return home: To return to the home screen from any location, tap Home 
.
»»Pages: To add a page, drag an app to the right side of the screen until you see a new page. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home screen left.
»»Settings: To quickly open common settings, swipe the status bar down. To open more settings, swipe the status bar down again and tap
.
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Learn the basics |
»»Customization: To personalize your home screen, see Customize your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up 
> 
Settings > Help
Tip: Some apps have their own help that’s specific to their features. Just click the menu inside the app for details.
Search
On the home screen, tap the Google Search box for a text search or tap 
to search by voice.
When you type, suggestions appear below the search field: »»To search for a suggestion, tap it.
»»To search for text in the search field, tap 
on the keyboard. Tip: To close the keyboard, tap 
.
Note: For more on voice search, see Speak.
Notifications
At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is sending them to you. Then you can turn them off.
Tue, Apr 3
Android Setup
Finish setting up your phone.
FINISH SETUP
Drive · Anna Pics
1 file uploaded.
Vacation.png
Google · 27°
Manage notifications
Swipe down to see your notifications.
Tap a notification to open it, or choose an option, such as
REPLY.
Tip: Swipe left or right to remove a notification. Some notifications show more options when you slide them halfway.
Clear all
Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.
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Learn the basics |
App notifications
You may see a notification dot on an app. This app notification, or badge, tells you the app has an update or an announcement, such as a new email or a missed call. Press and hold the app for more information, options, or app shortcuts.
Wireless Emergency Alerts (U.S. & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by swiping up 
> 
Settings > Apps & notifications > Advanced > Wireless emergency alerts.
WIRELESS
EMERGENCY
ALERTS
CAPABLE TM
Tip: Emergency alerts have a special sound and vibration that is two seconds long, followed by one second, then another one second.
To choose which types of alerts you receive, swipe up 
> 
Settings > Apps & notifications > Advanced > Wireless emergency alerts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where you are, and you won’t receive alerts if you’re outside of the U.S. For more, visit www.ctia.org and search “wireless emergency alerts.”
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Network strength |
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Do not disturb |
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Wi-Fi in range/connected |
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Alarm set |
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Bluetooth on/connected |
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Data Saver on |
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Airplane mode |
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/ Battery charging/full |
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Volume
Press the side volume buttons up or down to select a ringer volume and see other controls.
Mute the ringer or set phone to vibrate.
Slide the bar to increase/decrease volume.
Mute the media player.
Show all volume controls.
Do not disturb
To turn off some or all sounds, swipe the status bar down with two fingers, and touch and hold 
Do not disturb. Select one of these options:
»»Sound & vibration: Select whether to hear alarms, media, or touch sounds.
»»Notifications: Set if you’d like to see notifications when Do not disturb mode is on.
Tip: Create an exception for repeat callers that allows a call to sound from the same person within a 15 minute period, tap Calls > Allow repeat callers.
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Learn the basics |
Lock screen
Your touchscreen is on when you need it and off when you don’t.
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T h a n k s f o r fi n d i n g 
Add a lock screen message m y p h o n e ! for anyone who finds your
phone.
Swipe up for voice assist.
Swipe up to unlock your screen.
Swipe up to open the camera.
»»Screen off and on: Press the Power button to turn the screen off and on.
»»Screen lock: To unlock the screen, touch 
and drag up. To apply security to the lock screen (recommended), see Screen lock.
»»Notifications: Double tap a notification in the lock screen to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up 
> 
Settings > Apps & notifications > Notifications > On lock screen > Don’t show notifications at all.
»»Lock screen message: To add a message to your lock screen, such as your name in
case your phone gets lost, swipe up 
> 
Settings > Security & location, tap 
>
Lock screen message.
»»Screen timeout: To change your timeout (screen locks automatically), swipe up 
>
Settings > Display > Advanced > Sleep.
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings, swipe the status bar or lock screen down. Swipe down again for more settings. Tap an icon to toggle it on or off. Press and hold an icon to see more options. For even more settings, tap 
.
Tap
to rearrange your settings and add or remove settings.
Your network |
Bluetooth |
Do Not Disturb |
Flashlight |
Auto-rotate |
Battery Saver |
Set screen brightness.
Turn Wi-Fi on/off.
Tap an icon to turn it on/off. Touch and hold to see more options.
Mobile data |
Airplane mode |
Cast |
SIM card |
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See all phone settings.
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Learn the basics |
Speak
Google Voice™
Use Google voice commands to tell your phone what you want.
»»Use voice to make a call: Tap 
on the home screen. Then say “Call” and then a contact name or number. Or, say “Send text.”
Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).
»»Search by voice: Tap 
on the home screen to search by voice.
Note: To wake up your phone by saying “Ok Google,” see The Google Assistant™.
Voice to text
On a keyboard, tap 
, then speak your message or search text. You can also speak punctuation.
The Google Assistant™
Note: This feature may not be available in all languages.
Meet your Google Assistant. Ask it questions. Tell it to do things. It’s your own personal Google, always ready to help.
To turn on the Google Assistant, touch and hold Home 
from any screen, then speak or type a command. If One Button Nav is on, touch and hold the on-screen navigation bar. You can also say, “Ok Google” to open the Google Assistant.
Tip: Or swipe up 
> 
Settings > Google > Search, Assistant & Voice > Settings > Assistant > Phone > Google Assistant to open the Google Assistant.
Screen search
Note: This feature may not be available in all languages.
Screen search provides information based on the app you’re in. Touch and hold Home 
while in an app.
To turn Screen search on/off, swipe up 
> 
Settings > Google > Search, Assistant & Voice > Settings > Assistant > Phone > Use screen context.
For more on the Google Assistant, visit https://support.google.com/assistant.
Direct Share
In some apps, you can share something directly to a contact, app, or conversation.
Select the share option within an app, then select a contact, choose an app, or type a name or number to find a contact.
Tap a contact to share information.
Swipe up for more share options.
Create link |
Shared |
Gmail |
Messages |
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album |
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Learn the basics |
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