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At a glance |
Start |
Home screen & apps |
Moto app |
Control & customize |
Accessibility |
Calls |
Contacts |
Messages |
Type |
Google Apps |
Browse |
Photos & videos |
Music |
Locate & navigate |
Organize |
Connect & transfer |
Protect |
Want more? |
Troubleshoot |
Safety |
Hot topics |
Search topics |
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At a glance
a quick look
At a glance
First look - Moto E4
Hot topics
Menu |
More |
Back |
Next |
First look - Moto E4
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
Note: Software updates happen frequently, so your phone may look a little different.
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Camera |
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Camera |
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APR MON |
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Back |
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Home |
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Recents |
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Moto |
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Duo Play Store |
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Headset
Jack
Selfie
Flash/Light
Volume
Buttons
Power Button
Press:
Display on/o . Press & hold: Phone on/o .
Fingerprint 
Sensor
USB/ |
Microphone |
Charger |
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Tips & tricks
•Start: Insert the SIM card into your phone and charge up. Then power on and follow the screen prompts to set up your phone. See "Start: Moto E4".
•Top topics: Just want a quick list of what your phone can do? See "Hot topics".
•Help: All your questions about your new phone answered
right on your phone. Swipe up 
> 
Device Help. Want even more? See "Get help & more".
Note: Certain apps and features may not be available in all countries.
This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when
worn or carried, at a distance of 1.0 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health.
Caution: Before using your phone, please read the Legal information by swiping up 
> 
Settings > Legal information.
At a glance
At a glance
First look - Moto E4
Hot topics
Menu |
More |
Back |
Next |
Hot topics
Check out what your phone can do.
Topic |
Location |
Find these fast: Wi-Fi, airplane |
See "Quick settings". |
mode, flashlight, and more. |
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Pinch, zoom, swipe, and more. |
See "Controls and |
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gestures". |
Choose new wallpaper, add |
See "Redecorate your |
widgets, and more. |
home screen". |
Find the right settings to get |
See "Take photos". |
the perfect shot. |
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Access the internet. |
See "Browse". |
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Browse, shop, and download |
See "Download apps". |
apps. |
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Keep your info safe. Set up |
See "Protect". |
your password and more. |
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Never get lost again. |
See "Locate & navigate". |
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Save data charges. Use Wi-Fi. |
See "Wi-Fi networks". |
Stuck? Confused? |
See "Get help & more". |
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Start: Moto E4
Start: Moto E4
Remove the back cover and battery Put in the cards
Put on the cover & power on
Menu |
More |
Back |
Next |
Remove the back cover and battery
To insert SIM and memory cards, remove the back cover.
Note: Don’t use tools to remove the cover—doing so may damage your phone.
Take o the back cover.
Remove the battery.
.
Put in the cards
To insert your SIM card or an optional microSD memory card, follow these instructions.
Caution: Make sure you use the correct size SIM
card and don’t cut the SIM card. Don’t use tools to Nano SIM remove the battery—doing so may damage your
phone.
Put in the SIM card and optional microSD card.
. |
1. SIM |
2. microSD |
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(optional) |
Start: Moto E4
Start: Moto E4
Remove the back cover and battery Put in the cards
Put on the cover & power on
Menu |
More |
Back |
Next |
Put on the cover & power on
Put on the back cover. Charge your phone fully and turn the power on. Then select your language and follow the screen prompts to get started.
Put in the battery & put on the cover.
Charge up & power on.
Note: Fully charge your phone before using it.
Press & hold Power until the screen lights up.
Start
let’s get up and running
Start
Sign in
Battery life
Menu |
More |
Back |
Next |
Sign in
After you power on, just follow the screen prompts to get started.
If you use Gmail™, you already have a Google™ account—if not, you can create an account during setup. Signing into your Google account lets you access, sync, and backup your stuff. See your Google apps, contacts, calendar, photos, and more.
Tips & tricks
•Wi-Fi network: For faster Internet access or to conserve mobile data use, swipe the status bar down with two
fingers, then tap 
> Wi-Fi. There’s more in "Wi-Fi networks".
•Accounts: To add, edit, or delete accounts, swipe up 
> 
Settings > Accounts. To set up email accounts, see
"Email".
For help with your Google account, visit www.google.com/accounts.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.
Battery life
Your phone processes tons of information. Depending on what you use, that can take a lot of power.
When your phone is stationary, not charging, or not in use for a period of time, unnecessary background processes are shut down to optimize battery life.
To see what’s using up battery power, swipe up 
> 
Settings > Battery.
To help improve battery life, swipe up 
> 
Settings >
Battery > Battery saver, and turn it on.
Tip: To quickly open Settings, swipe down on the status bar with two fingers and tap 
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Tips & tricks
To save even more battery life between charges, you could reduce:
•Bluetooth® use: Swipe up 
> 
Settings > Bluetooth and turn it off when you don’t need it.
•GPS use: Swipe up 
> 
Settings > Location > Mode
>Battery saving to turn off GPS tracking.
•Display brightness: Swipe up 
> 
Settings > Display
>Brightness level and drag the brightness slider left. Make sure Adaptive brightness is also turned on.
•Display timeout delay: Swipe up 
> 
Settings >
Display > Sleep > (shorter setting).
Start
let’s get up and running
Start
Sign in
Battery life
Menu |
More |
Back |
Next |
•Activity of seldom used apps: Swipe up 
> 
Settings
>Battery, then tap Menu 
> Battery optimization > All apps. Tap the app you want to adjust, then tap Optimize.
•Widgets that stream information to your home screen, like news or weather.
•Unused online accounts that you registered: Swipe up 
>
Settings > Accounts. Tap the account you want to remove. Tap it again, then tap Menu 
> Remove account.
•Recording or watching videos, listening to music, or taking pictures.
Home screen & apps
you have quick access
Home screen & apps
Quick start: Home screen & apps Help & more
Search
Status & notifications Volume & interruptions Do not disturb Download apps
Take care of your apps Update your phone
Menu |
More |
Back |
Next |
Quick start: Home screen & apps
The home screen is what you see when you turn on your phone. From here you can explore apps and more.
Note: Software updates happen frequently, so your screen |
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Swipe down with one |
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finger for notifications |
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or with two fingers for |
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profiles and settings. |
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Search by typing or |
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say "OK, Google.” |
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)QQING /QVQ |
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2NC[ 5VQTG |
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Tips & tricks
•Open app list: Swipe up 
, then swipe up to scroll through apps.
•Return: To return to the home screen from any location,
tap Home 
. If One button nav is turned on, tap the fingerprint sensor to return home. See "Control with one touch" for more on this feature.
•Pages: To add a page, drag an app to the right side of the screen until you see a white bar. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home screen left.
•Settings: To quickly open common settings, swipe the status bar down with two fingers. To open more settings, tap 
.
•Shortcuts: Swipe up 
, touch and hold an app, then drag it to one of your home screen pages. To see all your apps, swipe up 
.
•Apps: To remove an app from a home screen page, touch
and hold the app, then drag it to 
Remove. (The app isn’t removed from your phone, just the home screen.)
To uninstall apps from your home screen, touch and hold the app, then drag it to Uninstall. (You can’t uninstall some apps. See "Take care of your apps".)
•Customization: For more about changing your home screen, see "Redecorate your home screen".
Home screen & apps
Home screen & apps
Quick start: Home screen & apps Help & more
Search
Status & notifications Volume & interruptions Do not disturb Download apps
Take care of your apps Update your phone
Menu |
More |
Back |
Next |
Help & more
Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up 
> 
Device Help
Device Help
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LEARN |
FIX |
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Popular topics
Set up phone
Learn the basics
Personalize your phone
Apps
Calls and contacts
Photos and videos
Music
Battery
Security
Search
At the top of the home screen, tap the Google Search box for a text search or tap 
to search by voice.
When you type, suggestions appear below the search field:
•To search for a suggestion, tap it.
•To search for text in the search field, tap 
on the keyboard.
Tip: To close the keyboard, tap 
.
Status & notifications
At the top of the screen, icons on the left notify you about
new messages or events. If you don’t know what an icon means,$0swipe the status bar down for details. Tip::HHNO\Getting6WDII 0HHWLQJtoo many notifications?$0 Touch and hold a notification to see which app is sending them to you. Then you can&D HQGUDYLVU turn them off.
.&DQ \RX FRPH RQ 6DW "UHQ0HVVHQJHU7 y P &/($5$//
Tip: To quickly change common settings, swipe the status bar down with two fingers. For more, see "Quick settings".
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Menu |
More |
Back |
Next |
Do not disturb
To turn off some or all sounds, swipe the status bar down with two fingers and tap Do not disturb. Select one of these options:
•Total silence: Turn off all sounds and alarms. Override sound settings from other apps. Set how long to stay in this mode, or choose indefinitely.
•Alarms only: Set how long you want to only hear alarms, or choose indefinitely. Tap MORE SETTINGS to customize which other interruptions to receive.
•Priority only: Set how long you want to only hear priority interruptions, or choose indefinitely. Tap MORE SETTINGS to customize which interruptions to receive.
Tip: To create an exception for repeat callers that allows a call from the same person within a 15 minute period, tap
MORE SETTINGS > Priority only allows > Repeat callers.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps Help & more
Search
Status & notifications Volume & interruptions Do not disturb Download apps
Take care of your apps Update your phone
Menu |
More |
Back |
Next |
Download apps
Google Play™
Get music, movies, books, apps, games, and more.
Find it: 
Play Store
•Search: Use the search bar to search for apps.
•Download: To download an app, tap it to see details, then tap INSTALL or the BUY button.
•Share: To share an app you found on the Google Play, tap it to see details and then tap 
.
•Reinstall: To show or reinstall apps you downloaded from Google Play, tap 
> My apps & games.
•Use a computer: To find and manage apps from any computer, go to http://play.google.com using your Google account and password.
There, you can browse apps on the big screen, manage your apps across devices (like a phone and tablet), and even set new apps to download to your devices.
•Enjoy music, movies, and more: You can also use Google Play to download music, movies, TV shows, and more. See "Play Music" and "Play Movies & TV" apps.
•Get help: To get help and more, tap 
.
Apps from the web
You can get apps from other online app stores using your browser.
Tip: Choose your apps and updates carefully, as some may impact your phone’s performance—see "Choose carefully".
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to access this information, cancel the installation.
To let your phone install apps that are not on Google Play, swipe up 
> 
Settings > Security, then tap the Unknown sources switch to turn it on.
For information about downloading files from your browser, see "Downloads".
Choose carefully
Here are a few tips:
•To help prevent spyware, phishing, or viruses, use apps from trusted sites, like the Google Play.
•In Google Play, check the app’s ratings and comments before installing.
•If you doubt the safety of an app, don’t install it.
•Apps use up memory, data, battery, and processing power—some more than others. If you’re not happy with how much memory, data, battery or processing power an app is using, uninstall it.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps Help & more
Search
Status & notifications Volume & interruptions Do not disturb Download apps
Take care of your apps Update your phone
Menu |
More |
Back |
Next |
•Monitor children’s access to apps to help prevent exposure to inappropriate content.
•Certain apps may not provide completely accurate information. Take care, especially when it comes to personal health.
Set app permissions
You will only be asked for permissions when you use a feature in an app, instead of immediately when you install the app.
To modify the app permissions settings, swipe up 
> 
Settings > Apps, then select the app and tap Permissions.
To modify the app permissions by app type (such as Calendar or Camera) at any time, swipe up 
> 
Settings
> Apps, then tap 
Settings > App permissions.
Take care of your apps
Find it: Swipe up 
, then swipe up to scroll through apps To close the apps screen, tap Home 
or Back 
.
•Uninstall apps: To remove an app from a home screen page, touch and hold the app, then drag it to Remove. The app isn’t removed from your phone, just the home screen.
To remove an app from your phone, touch and hold the app, then drag it to Uninstall.
To disable an app or force it to stop running, swipe up 
> 
Settings > Apps.
DISABLE removes the app from your menu—to enable it, reopen this window and tap ENABLE ( tap Disabled to get quicker access to the disabled apps list first).
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press and hold the Power button. When you see the Power off option, press and hold it to select the Reboot to safe mode option. Your phone restarts with Safe mode in the lower left. Then, try removing the app.
•Reinstall apps: To reinstall apps from the Google Play,
swipe up 
> 
Play Store, then tap 
> My Apps & games. The apps you downloaded are listed and available for download.
•See app details: Swipe up 
, touch and hold an app, then drag it into App info.
•See app data usage: To show which apps are using the most data, swipe up 
> 
Settings > Data usage > Cellular date usage. For more, see "Data use".
Update your phone
Use your phone or computer to check, download, and install phone software updates:
•Using your phone:
If your phone notifies you about an update, follow the instructions to download and install it.
To manually check for updates, swipe up 
> 
Settings > About phone > System updates.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps Help & more
Search
Status & notifications Volume & interruptions Do not disturb Download apps
Take care of your apps Update your phone
Your phone downloads updates over your Wi-Fi connection (if available) or mobile network. We recommend that you download updates over a Wi-Fi connection. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If the mobile network updates are not available in your country, update using a computer.
Note: When updating your phone, make sure you have enough battery power to complete the update.
•Using your computer:
On your computer, go to www.motorola.com/update.
Menu |
More |
Back |
Next |
Moto app |
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see what it can do |
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Moto app |
Discover your Moto app |
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Discover your Moto app |
Explore special features designed to save you time and |
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make your day easier. |
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Find it: Moto |
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• Moto Actions: Use gestures as phone shortcuts. |
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• Moto Display: See your notifications at a glance. |
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Note: Your phone may not have all features. |
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Menu |
More |
Back |
Next |
Tips & tricks
•Want to hide sensitive or private notifications? Tap 
Moto > Moto Display and set which apps can show notifications and how much to display.
•Use Moto Display to pause or restart your music when your phone is sleeping.
•Tap 
Moto > Moto Actions to activate the Swipe to shrink screen feature to reduce the size of your screen with a swipe and make it easier to use one-handed.
Control with one touch
Lock and unlock your phone, navigate your phone and more with just one touch.
Find it: 
Moto > Moto Actions > One button nav
Activating One button nav will remove the Back 
, Home 
, and Recent 
buttons from your screen. You will navigate your phone using the fingerprint sensor instead.
Moto app
see what it can do
Moto app
Discover your Moto app
Menu |
More |
Back |
Next |
To navigate using the fingerprint sensor, use these gestures:
•Home: Tap quickly on the fingerprint sensor to go to your home screen.
•Back: Swipe right to left on the sensor to go back to the previous screen.
•Recents: Swipe left to right on the sensor to view recent apps.
•Lock: Press the sensor until you feel a short vibration and then release to lock the screen.
•Google: Touch and hold the sensor until you feel a longer vibration to activate the Google features (see "Google™" for more information).
Swipe left. |
Swipe right. |
Press or press & hold.
Note: To choose the direction for the Back and Recent gestures, go to 
Moto > Moto Actions > One button nav and tap the down arrow to select the swipe setting.
Control & customize
how it acts & looks
Control & customize
Quick start: Control & customize Controls and gestures
On, off, lock & unlock Customize sounds & appearance Redecorate your home screen Quick settings
Direct Share
Menu |
More |
Back |
Next |
Quick start: Control & customize
Take control of your phone.
• Touch, press, and speak: Learn phone gestures and commands. See "Controls and gestures".
• Customize your home screen: To put widgets like a
clock, interactive calendar, and more on your home |
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screen, see "Redecorate your home screen". |
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Touch and hold an |
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empty spot to change |
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widgets, wallpaper, and |
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more. |
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Tap a shortcut to open. |
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Touch and hold to move |
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or delete. |
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)QQING /QVQ |
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Drag shortcuts on top of |
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each other to make a |
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Tips & tricks
•Speak: Tap 
in a search window, or 
on a keyboard.
•Add a home screen page: Drag an app icon to the right side of the home screen until a new page appears. You can add multiple pages.
•Quick settings: To change Wi-Fi, Bluetooth, Airplane mode, and other settings, swipe the status bar down with two fingers. For even more settings, tap 
.
•Can’t find a setting? Swipe up 
> 
Settings > 
.
Controls and gestures
Touch
Find your way around:
•Tap: Choose an icon or option.
•Touch and hold: See more options.
•Drag: Move items on the home screen.
•Swipe: Scroll through lists or between screens.
•Pinch or double-tap: Zoom in and out on websites, photos and maps.
•Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
•Back: Tap Back 
to go to the previous screen.
•Home: Tap Home 
to return to the home screen.
Control & customize
Control & customize
Quick start: Control & customize Controls and gestures
On, off, lock & unlock Customize sounds & appearance Redecorate your home screen Quick settings
Direct Share
Menu |
More |
Back |
Next |
•Recents: Tap Recents 
to see your recent apps (or browser tabs), and tap an app to reopen it. Double tap to quickly switch between your recent apps.
Note: If One button nav is active, quickly swipe right twice to switch between apps.
To remove an app from the recent list, swipe it left, right or tap 
. To scroll the list, swipe up or down.
Tip: You don’t need to remove apps from Overview for your phone to run efficiently.
•Split screen: From the recent apps list, touch and hold an app and then drag it to the top of the screen to view two apps at once. Not all apps will work in split screen.
•Menus: When 
or 
appears on a screen, you can tap it to open options for the current screen.
•Close Keyboard: To close a keyboard, tap 
.
Press Power button
Your Power button helps in a few ways.
•Power off: Press and hold the Power button, then tap
Power off.
•Sleep: To conserve battery power, prevent accidental touches, or to wipe smudges off your touchscreen, put the touchscreen to sleep by pressing the Power button.
•Wake up: Press the Power button again.
•Reboot: To reboot your phone, press and hold the Power button , then tap Restart.
Tip: To add security to your phone, see "Protect".
Press Volume buttons
Your volume buttons help in a few ways:
•Ringer volume: Press the buttons when your phone is ringing to silence it.
•Earpiece volume: Press the buttons during a call.
•Music/video volume: Press the buttons during a song or video.
Tip: For more on volume control, see "Volume & interruptions".
Speak
Just tell your phone what you want.
Tip: Speak naturally but clearly, like using a speakerphone.
•Dialing and commands: Say “OK Google” to control your phone by voice. See "Download apps".
To dial, say “Call” and then a contact name or phone number. Or, say a command like “Send text,” “Go to” an app, or “Help” for voice command help.
Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile” or “Call Suzi Smith Work”).
•Search: Tap 
on the home screen to search by voice, or say “OK Google” to speak your search.
Control & customize
Control & customize
Quick start: Control & customize Controls and gestures
On, off, lock & unlock Customize sounds & appearance Redecorate your home screen Quick settings
Direct Share
Menu |
More |
Back |
Next |
•To change your voice input and text-to-speech settings, swipe up 
> 
Settings > Languages & input.
•Text entry: On a keyboard, tap 
, then speak your message or search text. You can also speak punctuation.
Tip: To make your phone read out loud, see "TalkBack".
On, off, lock & unlock
Your touchscreen is on when you need it and off when you don’t. To turn the screen on, press the Power button.
•Screen off and on: Press the Power button to turn the screen off and on.
•Screen lock: To unlock the screen, touch 
and drag up. To use a pattern, PIN, or password to unlock your screen, swipe up 
> 
Settings > Security > Screen lock (see "Screen lock").
You can also use the fingerprint sensor on your phone. After you set it up, you’ll see it on the lock screen instead of the regular lock. To find lock/unlock settings, swipe up 
> 
Settings > Security > Fingerprint.
•Notifications: Double tap a notification in the lock screen to open it. You’ll be prompted to enter your password.
Tip: To prevent notifications from appearing in the lock screen, swipe up 
> 
Settings > Notifications, tap an app, and select On the lock screen > Don’t show notifications at all.
•Owner info: To add a message to your lock screen, swipe up 
> 
Settings > Security, tap 
> Lock screen message.
•Ringtone and notifications: Swipe up 
> 
Settings > Sound.
•Vibrate or silent: To make your phone vibrate, turn on Also vibrate for calls. To turn off ringtones for incoming
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