Motorola Moto G 5G Plus Manual

User Guide

© 2020 Motorola Mobility LLC. All rights reserved.

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help.

Moto G5G Plus iii

Contents

Set up phone	1
About your hardware	1
Insert and remove SIM and SD cards	3
Set up voicemail	5
Set up email	5
Prepare for emergencies	7
Make it yours	8
Accessibility settings	9
Visual assistance	9
Hearing assistance	11
Dexterity assistance	12
Use accessibility shortcuts	13
Learn the basics	15
About your home screen	15
About your lock screen	15
New to Android?	17
If this is your first smartphone	17
If you had an iPhone	18
About your Google account	19
Status bar icons	20
Phone terms you should know	24
Get around on your phone	26
Learn gestures	26
Move between apps and screens	27
Use quick settings	28
Turn screen off and on	31
Adjust volumes	31
Frequently used tools	33
Turn flashlight on and off	33
Take screenshots	33
Control phone with your voice	34
Get directions to a location	35
Use Time and Weather widget	36
Manage time spent on your phone	38
Work with text	41
Use onscreen keyboard	41
Cut, copy, paste text	42
Use voice typing	43
Fill in forms automatically	43

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Personalize your phone	44
Home screen	44
Change wallpaper	44
Customize your Favorites tray	44
Add widgets, shortcuts, or folders	45
Remove widgets, shortcuts, or folders	47
Remake your home screen with launchers	47
Lock screen	49
Use a screen saver	49
Sounds	50
Set ringtones	50
Enhance sound	51
Avoid interruptions with Do Not Disturb	52
Stop phone from speaking	55
Other sound settings	56
Silence “Hello Moto” during power up	56
Turn off charging sounds	56
Apps	57
About your apps	57
View two apps on screen	61
View notifications	63
About Moto experiences	64
Manage your apps	65
Install or update apps	65
Manage or delete apps	67
Protect against harmful apps	69
Search and browse	70
Search the web	70
Search your phone	72
Browse websites	73
Text messaging	75
About text and multimedia messages	75
Read, send, manage text messages	75
Add attachments	77
Save attachments from text message	78
Turn group messaging on or off	78
Change default messaging app	79
Control notifications for text messages	79
Change text message reply to incoming calls	79
Get text messages on your computer	80

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Email	81
Read, send, manage emails	81
View email attachments	82
Preview inboxes from home screen	83
Add email signature	83
Control email notifications	83
Calendar app	85
About the calendar	85
Find calendar events	85
Create and manage events	86
Control notifications for calendar events	86
Clock app	88
Set alarms	88
Use timer or stopwatch	88
Set date and time	90
Photos app	91
Share photos and videos	91
Upload photos and videos	91
Calls, contacts, voicemail	93
Phone calls	93
Answer calls	93
Make calls	94
During a call	95
Make video calls	96
Make conference calls	97
Block calls and texts	97
Turn call waiting on and off	99
View and delete call history	99
Make emergency call from locked phone	101
Contacts	102
Add contacts	102
Edit or delete contacts	103
Star your favorite contacts	104
Sort contacts	104
Share contacts	105
Voicemail	107
Use voicemail	107
Send all calls from contact to voicemail	108
Music	109
Listen to music	109

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Transfer music files	110
Connect a MIDI device	111
Battery	112
Charge phone	112
Extend battery life	112
Use Battery Saver mode	113
Show battery percentage in status bar	114
Storage	115
About storage options	115
Manage phone storage	115
Manage SD card	116
Find downloaded files	117
Recover recently deleted files	118
Upload music to cloud	118
Upload photos and videos	119
Scan documents and make copies	119
Network and internet	121
Connect to Wi Fi networks	121
Use Airplane mode	122
Control data usage	123
Share your internet connection	124
Connect to VPNs	126
Connected devices	128
Connect with Bluetooth™	128
Connect with Wi-Fi Direct	130
Cast screen or media to TV	130
Transfer files between phone and computer (USB)	132
Print from your phone	133
Other settings	135
Apps & notifications	135
Change app settings	135
Choose how apps notify you	136
Display	139
Adjust screen brightness	139
Adjust screen colors at night	139
Set Dark theme	139
Show apps full screen	140
See Peek Display notifications	140
Change screen timeout	141
Stop automatic rotation	142
Choose color mode	142

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Adjust display refresh rate	142
Change font and display size	143
Set lock screen preferences	143
Location	145
Use location services	145
Security	146
About security	146
Protect against harmful apps	147
Be ready to find a lost phone	147
Lock and unlock phone	148
Set screen lock	148
Adjust lock options	149
Unlock with trusted devices	149
Unlock with your face	150
Unlock at trusted places	152
Keep phone unlocked while it's on you	153
Use fingerprint security	153
Pin your screen	155
Lock SIM card	156
Accounts	157
Add or remove accounts	157
Sync accounts and apps	158
Manage information in your Google account	159
System	160
Languages & input	160
Customize the keyboard	160
Use multiple languages	161
Open apps faster with Adaptive performance	162
Gestures	163
Set Power button gesture	163
Change System navigation	163
Turn flashlight on and off	163
Twist phone to open camera	164
Adjust screenshot settings	164
Back up phone	165
Users and guests	166
Share your phone	166
Add, modify, remove users	167
Add or delete guest	168
About phone	169

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Record your IMEI number	169
Find legal and product information	169
Fix a problem	170
Hardware issues	170
Phone is slow or unstable	170
Phone feels warm or hot	170
Phone won't turn on	171
Phone restarts or crashes	171
Screen is frozen or won't respond	172
SD card problems	173
Call and SIM issues	175
Problems making/receiving calls	175
Problems during calls	176
Battery issues	179
Charging problems	179
Battery drains too fast	179
Bluetooth, Wi-Fi, USB issues	180
Bluetooth problems	180
Wi-Fi problems	182
Can't transfer files or connect to computer	183
Account and sign-in issues	184
Forgot unlock code	184
Can't sign in to Google	184
Account sync issues	184
App issues	186
App or widget problems	186
Camera problems	187
Messaging problems	188
Gmail problems	190
Play Store problems	190
Maintenance procedures	191
Update Android software	191
Reset Wi-Fi, cellular data, and Bluetooth	191
Reset phone	192
Get more help	193

Set up phone

1

About your hardware

Hardware diagram

1.Tray for SIM and SD card

2.Google Assistant button (Only some versions of this phone, sold in certain countries, support this feature.)

3.Ultra-wide camera (To learn more, read help in Camera app.)

4.Standard camera (quad pixel)

5.Proximity sensor

6.Microphone

7.Earpiece

8.Volume up/down button

9.Power button and fingerprint sensor

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1.Main camera (To learn more, read help in Camera app.)

2.Ultra-wide camera

3.Macro camera

4.LED flash

5.Depth camera

6.Headset jack

7.USB-C port for charging, transferring files, sharing connection with tethered devices.

8.Microphone

9.Speaker

Care for your phone

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently wipe your screen.

•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including the charging port, headphone jack, microphones and speakers.

•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen.

The CDC advises to clean and disinfect frequently touched surfaces daily.

Set up phone

3

Insert and remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 512 GB.

A Class 2, 4, or 6 card is sufficient.

Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.

You can't store apps on the SD card because it is portable storage.

Insert or replace cards

1.If you are removing an SD card, unmount it first (Settings > Storage).

2.Insert the tool into the hole in the tray and gently push to pop it out.

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4

3.Insert or remove the cards as needed. To use an SD card and a SIM card:

Or, to use two SIM cards (dual-SIM models only):

To see if your phone supports dual SIMs, go to Settings > System > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.

4.Push the tray back into the phone.

Note: If you need to activate a SIM, contact your carrier.

Fix a problem

Select a problem to see troubleshooting steps.

SIM card

No signal/SIM not recognized

Can’t make calls

Can't answer calls

Set up phone

5

SD card

Phone doesn't recognize card

Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

1.Touch > .

2.Touch & hold to dial into your mailbox.

3.Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options

1.Touch > > Settings.

(If you don't see , swipe down on the screen.)

2.Touch Voicemail.

3.Touch Advanced Settings.

4.Change any of the options:

•To change voicemail service from your provider to another voicemail service or app, touch Service.

•To change the number dialed to access voicemail, touch Setup.

Set up email

Set up personal email

You can add multiple email accounts of the following types:

•Gmail

•Personal email from other providers (IMAP/POP) If you added a Google account on your phone:

•When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.

•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.

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If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail):

1.Open the Gmail app.

2.Follow the onscreen instructions to enter your email address, password, and account options. If you have problems setting up the account, read Google's help for Gmail.

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your company's IT department:

•Email address

•Email password

•Domain name

•Username

•Server name

•Security type/SSL settings

•Client certificate requirement To set up corporate email:

1.Open the Gmail app.

2.Do one of the following:

•If this is your first time opening the Gmail app, touch Add another email address.

•If you have been using Gmail with another account, touch your profile icon , then touch Add another account.

3.Touch Exchange and Office 365.

4.Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department.

Switch account views

In the Gmail app, touch your profile icon , then select an account.

To open each inbox with one touch from your home screen, add task shortcuts:

1.Touch & hold .

2.Drag for each account to a blank space on your home screen.

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7

Prepare for emergencies

Set up emergency information

You can set up emergency information for first responders or others to view from your lock screen, such as your emergency contact and medical information (blood type, allergies).

To set up your emergency information:

1.Go to Settings > About phone.

2.Touch Emergency information.

3.Set up your information.

Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.

View emergency information

1.From the lock screen:

•Swipe up and touch Emergency below the keypad.

•Or, press and hold the Power button, then touch Emergency.

2.Touch Emergency information twice.

Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:

1.Go to Settings > Display > Advanced > Lock screen display.

2.Touch Lock screen message.

3.Type the text to display and touch Save.

Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another device.

Send your location to emergency services

Not all carriers and countries support this feature.

If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized emergency responders to help them locate you.

If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information, check with your carrier.

To turn ELS on or off:

1.Go to Settings > Location > Advanced.

2.Touch Emergency Location Service.

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3.Turn it on or off .

To learn more about ELS, read Google's help.

Turn emergency alerts off/on

Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency (FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and Presidential Alerts during national emergencies.

When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert. You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.

Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more information, visit http://www.fema.gov/wireless-emergency-alerts.

1.Go to Settings.

2.Touch Apps & notifications > Advanced > Wireless emergency alerts.

3.Adjust settings as needed.

Make it yours

Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:

•Set the wallpaper.

•Assign ringtones or photos to friends you call.

•Customize the Power button so that tapping it twice opens a menu of your selected shortcuts.

•Find some games.

•Play some music.

To protect your phone, be sure to:

•Set up a screen lock.

•Set up fingerprint security to unlock your screen safely and quickly with a touch.

•In case you ever lose your phone, set up Find My Device and record your IMEI number.

You'll probably also want to:

•Set up your Bluetooth and Wi-Fi connections.

•If you use multiple languages, set them up so they appear on your keyboard.

•Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be interrupted.

Find your phone number

1.Go to Settings.

2.Touch About phone > Phone number.

Set up phone : Accessibility settings

9

Visual assistance

Adjust colors if you’re color blind

1.Go to Settings > Accessibility.

2.Touch Color correction and turn Use color correction on .

3.Touch Correction mode and choose an option.

How you see colors

Option to choose

It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)

Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)

It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)

Color correction is an experimental feature and might not work correctly everywhere on your phone.

Magnify the screen

You can magnify the screen by triple tapping it or by swiping up from the bottom of the screen with two fingers. If you're using 3-button navigation, you can add to magnify.

Set it up

To set up the way to start (zoom in) and stop (zoom out) magnification:

1.Go to Settings > Accessibility > Magnification.

2.Select an option and turn it on :

•To touch the screen three times, choose Magnify with triple-tap.

•To swipe up from the bottom of the screen with two fingers (gesture navigation), choose Magnify with shortcut.

•To add to the buttons (3-button navigation), choose Magnify with shortcut.

When magnification is on, you’ll see an orange border around the screen.

Use magnification

To zoom in/out:

1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .

Set up phone : Accessibility settings

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2.Touch the area of the screen to magnify, then:

•Drag two or more fingers to scroll.

•Pinch two or more fingers to adjust zoom. To zoom temporarily:

1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .

2.Touch & hold anywhere on the screen, then:

•Drag to move around the screen.

•Lift your finger to zoom out.

You can't zoom in on the keyboard or the buttons.

Tip: You can also adjust font and display size.

Turn touch sounds on/off

1.Go to Settings > Sound > Advanced.

2.Do any of the following:

•To hear a tone when you dial a number, turn on Dial pad tones.

•To hear a click when you lock or unlock the screen, turn on Screen locking sounds.

•To hear a click when you touch something on the screen, turn on Touch sounds.

•To feel a vibration when you type on the keyboard, turn on Touch vibration.

If you don't want any of these sounds, just turn them off .

Hear other notification sounds

You can assign a ringtone for notifications from specific apps.

You can also control sounds that notify you of other events:

1.Go to Settings > Sound > Advanced.

2.To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn

Charging sounds and vibration on .

If you don't want any of these sounds, just turn them off .

Use TalkBack to read screens

Hear descriptions of everything you touch.

Enable TalkBack

1.Go to Settings > Accessibility.

2.Touch TalkBack and turn Use service on .

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3.Touch Settings and set the options you want.

When TalkBack is on

•Touch an item. Your phone speaks the name.

•Start typing. Your phone speaks each number or letter.

•Drag status bar down. Your phone speaks all of the notifications.

•Open a message, file, or book. Your phone reads the text out loud.

Change readout volume

•Press a Volume button to open volume settings, then use the slider to adjust the level.

•Or, during voice readout, repeatedly press a Volume button.

Stop readout

To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated with this shortcut.

Or, turn TalkBack off:

1.Go to Settings > Accessibility.

2.Touch TalkBack and turn Use service off .

More assistance

You can also:

•Use voice commands

•Dictate text instead of typing

Hearing assistance

Turn on video captions

1.Go to Settings > Accessibility.

2.Touch Caption preferences and turn Use captions on .

3.Specify options (language, text size, and style) for closed captioning.

Use hearing aids

To improve compatibility with hearing aids and reduce sound feedback:

1.Touch .

2.Touch > Settings > Accessibility.

3.Turn Hearing aids on .

Set up phone : Accessibility settings

12

During a call, hold the phone to your ear, then rotate or move it to get the best position for speaking and listening.

Set up TTY device

Not all carriers support this feature.

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

1.Touch .

2.Touch > Settings > Accessibility > TTY mode.

3.Select a mode:

•TTY Full: Type and read text on your TTY device.

•TTY HCO: Type text on your TTY and listen to voice replies on your phone.

•TTY VCO: Speak into your phone and read text replies on your TTY.

4.Connect your phone and TTY with the audio cord that came with your TTY.

Dexterity assistance

External switch or keyboard

If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or keyboard keys to select items, scroll, enter text, and more.

To use Switch Access, you must have one of the following:

•An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.

•An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one or more keys to actions.

Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting with Bluetooth.

Set up Switch Access

1.Go to Settings > Accessibility.

2.Touch Switch Access.

3.Turn Use service on .

Set up phone : Accessibility settings

13

4.Follow onscreen instructions to select:

•Number of switches

•Scanning options

•Switch assignments

To adjust Switch Access later:

1.Go to Settings > Accessibility.

2.Touch Switch Access > Settings.

3.Adjust options.

Use Switch Access

•To start scanning and highlighting items on the screen, press the assigned switch or key.

•To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select options.

Change time to take action

If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear:

1.Go to Settings > Accessibility.

2.Touch Time to take action.

3.Choose your preferred timeout.

Note: Not all apps support this setting.

Use accessibility shortcuts

Use accessibility menu

Get quick access to an accessibility menu that gives you better control of your phone.

To turn it on:

1.Go to Settings > Accessibility.

2.Touch Accessibility Menu.

3.Turn Use service on .

Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .

If you're using gesture navigation:

Set up phone : Accessibility settings

14

1.Use two fingers to swipe up from the bottom of the screen.

If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools.

2.Choose an option from the menu.

If you're using 3-button navigation:

1.At the bottom of the screen, touch .

If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.

2.Choose an option from the menu.

Press Volume buttons for accessibility services

You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or off.

To enable the shortcut:

1.Go to Settings > Accessibility.

2.Touch Volume key shortcut.

3.Turn Use service on .

4.To change the accessibility feature associated with the shortcut, touch Shortcut service.

5.To use the Volume buttons from the lock screen, turn Allow from lock screen on .

To use the shortcut:

Press and hold the Volume Up and Down buttons at the same time for three seconds.

You'll hear confirmation that the feature has been turned on or off.

Learn the basics

15

About your home screen

You see the home screen when you turn on and unlock your phone or touch .

You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.

Swipe right or left to move between pages.

Here are the parts of your home screen:

1.Status bar: Displays the time and icons that tell you about your phone's battery and network connections. Swipe down to see your notifications and quick settings.

2.Widget: You can add widgets to your home screen for quick access to information or frequent tasks.

3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.

5.Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can customize which apps appear here.

6.Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the navigation icons instead.

7.Folder: Add folders to organize app shortcuts.

If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic renovation, just change the wallpaper.

About your lock screen

The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen.

Learn the basics

16

Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.

From the lock screen, you can:

•Make an emergency call.

•View and respond to notifications. Double touch one to open it.

•Open your quick settings. Swipe down from top of screen.

•Start a voice search. Swipe up diagonally from either bottom corner.

•Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.

You can customize your lock screen to add a message and control which notifications appear.

Learn the basics : New to Android?

17

If this is your first smartphone

Learn the basics

To get around your phone, here are the key concepts.

•You can choose how you move between apps and screens: gestures or icons.

•In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.

•The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level and network connection, and whether you’ve missed a call.

•Your phone and apps send you notifications for things like new messages, calendar events, and upcoming alarms. You’ll find notifications in several places, and can do a lot with them.

To learn about these common tasks, touch one below:

•Answer a call.

•Make a call.

•Set an alarm.

•Turn the flashlight on/off.

•Listen to music.

Get apps

Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized, informed, in touch, and entertained.

Protect your phone

You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.

Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.

A screen lock doesn't prevent you from immediately answering a call or accessing your camera.

Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.

Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely locate and lock or erase your phone.

Personalize your phone

While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.

Learn the basics : New to Android?

18

In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too.

Manage cellular data

Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing.

Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect to Wi-Fi networks.

Useful to know

Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.

Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms, find information on the web, make calls.

Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your phone twice. You can automatically back up your photos and videos with your Google account or with other photo sharing apps available from Play Store.

Store your stuff. You have several storage options. Store apps and content on your phone. For more storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. For even more storage space, plus the ability to access your media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud

storage on Drive, which has its own app and is also available from the menu throughout other apps.

Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other devices that need internet access (for example, a laptop or tablet).

Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10 seconds. The phone will restart normally.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.

Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.

Apps:

•Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.

•Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on Play Store - search for “podcast” in Play Store and download one of your choice.

•Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer.

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Your home screen:

•On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more pages to the right as needed.

•Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your most important apps on your home screen for easy access. Or, find your full list by swiping up from your favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.

•Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But on your new phone, you can swipe them left or right to dismiss them.

Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that. But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.

In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your iTunes library.

About your Google account

Benefits of your account

When you set up your phone, you added a Google account. If you haven't had a Google account before, this is more than just a password you set up for your phone.

A Google account lets you organize and access your personal information and files from any computer or mobile device:

•Synchronize everything. Never lose your contacts. Associate them with your Google account if you create them on your phone, and view them from Gmail on any computer or by signing into your Google account on any phone. Create emails or calendar events on your phone and view them on any computer. Access your browser bookmarks from any device.

•Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space on your phone.

•Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.

Maintaining your account

Other than remembering your password, you don’t need to do much maintenance on your Google account - just enjoy the benefits of your secure, synchronized information. However, you can:

•Control how frequently your phone syncs your information.

•Review and manage the information Google collects from you, such as search and browsing history.

Learn about Google apps

Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and download additional Google apps, read Google’s information.

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Can't sign in to Google account

If you’re having problems signing in to your account, read Google's support information.

Status bar icons

About status icons

The status bar at the top of the home screen contains icons that help you monitor your phone.

•On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.

•On the right, icons tell you about your phone's battery level and network connections.

A dot means there are more icons to view. Drag down from the top of the screen to see all icons.

What status icons mean

These are the icons from apps that came on your phone and the phone status icons.

Icon Meaning

CALLS

Active call.

Missed call.

Speakerphone on.

Microphone muted.

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NETWORK

Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available speeds depend on your carrier and your location.

Poor connection to cellular/mobile network.

Connected to different cellular/mobile network (roaming).

Data Saver is on, preventing apps from using background data.

Wi Fi network within range.

Connected to Wi Fi network.

Poor connection to Wi Fi network.

No SIM card.

Location services are in use.

Airplane mode on.

CONNECTIVITY

Bluetooth connected.

Trusted device connected.

Your phone is a Wi Fi hotspot. Devices can connect to share your data connection.

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Wireless display or adaptor connected.

Connected by USB cable.

USB tethering enabled.

NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.

SYNC AND UPDATES

App updates are available for download from Play Store.

App successfully installed from Play Store.

Email and calendar sync in progress.

Upload complete.

Download complete.

Google backup in progress.

Google backup complete.

SOUND

Vibrate.

Song playing.

DO NOT DISTURB