Motorola MC1000 User Manual

4.5 (2)

MC1000 with Windows CE 4.2

User Guide

MC1000 with Windows CE 4.2 User Guide

72E-69840-02

Rev. A

August 2007

ii MC1000 with Windows CE 4.2 User Guide

© 2007 by Motorola, Inc. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.

Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.

MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Motorola, Inc.

One Motorola Plaza

Holtsville, New York 11742-1300

http://www.symbol.com

Patents

This product is covered by one or more of the patents listed on the website: www.symbol.com/patents

iii

Revision History

Changes to the original manual are listed below:

Change

Date

Description

 

 

 

-01 Rev A

04/07/05

Initial release.

 

 

 

-02 Rev A

08/31/07

Re-branding.

 

 

 

 

 

 

 

 

 

 

 

 

iv MC1000 with Windows CE 4.2 User Guide

Table of Contents

Patents..................................................................................................................................................

ii

Revision History....................................................................................................................................

iii

About This Guide

 

Introduction ...........................................................................................................................................

vii

Documentation Set

vii

Features................................................................................................................................................

vii

Chapter Descriptions ............................................................................................................................

viii

Notational Conventions.........................................................................................................................

ix

Related Documents and Software ........................................................................................................

ix

Service Information...............................................................................................................................

x

Chapter 1: Getting Started

 

Introduction ..........................................................................................................................................

1-1

Accessories .........................................................................................................................................

1-1

Parts ....................................................................................................................................................

1-3

Getting Started .....................................................................................................................................

1-3

Main Battery Installation .................................................................................................................

1-3

Li-ion Battery Installation ................................................................................................................

1-4

AAA Battery Installation .................................................................................................................

1-5

Battery Charging ..................................................................................................................................

1-5

Starting the Mobile Computer ..............................................................................................................

1-6

Waking the Mobile Computer ..............................................................................................................

1-7

Li-ion Battery Removal ........................................................................................................................

1-7

AAA Batteries Removal .......................................................................................................................

1-8

Spare Battery Charging .......................................................................................................................

1-8

SD Memory Card .................................................................................................................................

1-8

Wrist Strap ...........................................................................................................................................

1-10

Chapter 2: Operating the MC1000

 

Introduction ..........................................................................................................................................

2-1

vi MC1000 with Windows CE 4.2 User Guide

Power Button .......................................................................................................................................

2-1

Keypad .................................................................................................................................................

2-1

Using the Keypad to Navigate Applications ...................................................................................

2-4

Key Combinations ....................................................................................................................

2-4

Selecting Items ........................................................................................................................

2-4

Adjusting the Beeper Volume ..............................................................................................................

2-5

Adjusting the Screen Contrast .............................................................................................................

2-5

Start Button ....................................................................................................................................

2-8

Entering Information ............................................................................................................................

2-8

Entering Information Using the Keypad .........................................................................................

2-8

Entering Data via the Bar Code Scanner .......................................................................................

2-9

Scan Indicator LED ..................................................................................................................

2-10

Scanning Considerations ...............................................................................................................

2-10

Laser Decode Ranges ...................................................................................................................

2-11

Resetting the Mobile Computer ...........................................................................................................

2-12

Performing a Warm Boot ...............................................................................................................

2-12

Performing a Cold Boot ..................................................................................................................

2-12

Waking the Mobile Computer ..............................................................................................................

2-13

File System Directory Structure ...........................................................................................................

2-13

Chapter 3: Accessories

 

Introduction ..........................................................................................................................................

3-1

Cradles ...........................................................................................................................................

3-1

Cables ............................................................................................................................................

3-1

Single Slot Serial/USB Cradle .............................................................................................................

3-2

Battery Charging ............................................................................................................................

3-3

Cable Connection ..........................................................................................................................

3-6

Battery Charging ............................................................................................................................

3-7

Chapter 4: Maintenance & Troubleshooting

 

Introduction ..........................................................................................................................................

4-1

Maintaining the Mobile Computer ........................................................................................................

4-1

Troubleshooting ...................................................................................................................................

4-2

Mobile Computer ............................................................................................................................

4-2

Single Slot Serial/USB Cradle ........................................................................................................

4-4

Four Slot USB Cradle ....................................................................................................................

4-5

Cables ............................................................................................................................................

4-6

Appendix A: Technical Specifications

 

Mobile Computer Technical Specifications ..........................................................................................

A-1

Glossary

Index

About This Guide

Introduction

This guide provides information about using the MC1000 mobile computer and accessories.

NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the MC1000 is divided into guides that provide information for specific user needs.

Microsoft Application Guide - describes how to use Microsoft developed applications.

Symbol Application Guide - describes how to use Symbol developed applications.

MC1000 User Guide - describes how to use the MC1000 mobile computer.

MC1000 Integrator Guide - describes how to set up the MC1000 mobile computer and it’s accessories.

SMDK Help File - provides API information for writing applications.

Features

The MC1000 includes the following features:

Operating System: Microsoft Windows CE .NET 4.2 Core

Memory Configuration: 32 MB RAM/32 MB Flash

Screen: monochrome 240 x 240 pixel, 2.2” diagonal, non-touch

Expansion: User accessible Secure Digital (SD) slot

Keypads: 21-key keypad

Data Capture: 1-dimensional bar code laser scanning.

viii MC1000 with Windows CE 4.2 User Guide

Chapter Descriptions

Topics covered in this guide are as follows:

Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first time.

Chapter 2, Operating the MC1000, explains how to use the mobile computer. This includes instructions for powering on and resetting the mobile computer, entering and capturing data.

Chapter 3, Accessories, describes the accessories available for the mobile computer and how to use the accessories with the mobile computer.

Chapter 4, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation.

Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile computer.

About This Guide

ix

 

 

Notational Conventions

The following conventions are used in this document:

“Mobile computer” refers to the MC1000 mobile computer.

Italics are used to highlight the following:

Chapters and sections in this and related documents

Dialog box, window and screen names

Drop-down list and list box names

Check box and radio button names

Icons on a screen.

Bold text is used to highlight the following:

Key names on a keypad

Button names on a screen.

Bullets (•) indicate:

Action items

Lists of alternatives

Lists of required steps that are not necessarily sequential.

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following documents provide more information about the MC1000 mobile computers.

MC1000 Quick Start Guide (poster), p/n 72-69838-xx

MC1000 Licensing, Patent and Regulatory Information, p/n 72-69839-xx

MC1000 with Windows CE 4.2 Integrator Guide, p/n 72E-69841-xx

Symbol Applications Guide for Symbol Devices, p/n 72-68901-xx

Microsoft Applications Guide for Symbol Devices, p/n 72-68197-xx

Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-02

Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4), available at: http://www.symbol.com/MC1000

Device Configuration Package for MC1000 (DCP for MC1000), available at: http://www.symbol.com/MC1000.

ActiveSync software, available at: http://www.microsoft.com.

For the latest version of this guide and all guides, go to: http://www.symbol.com/manuals.

x MC1000 with Windows CE 4.2 User Guide

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.symbol.com/contactsupport.

When contacting Enterprise Mobility support, please have the following information available:

Serial number of the unit

Model number or product name

Software type and version number

Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.

If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.

Chapter 1 Getting Started

Introduction

This chapter describes the mobile computer’s physical characteristics, how to install and charge the batteries, remove and replace the handstrap, and start the mobile computer for the first time.

Unpacking the Mobile Computer

Carefully remove all protective material from around the mobile computer and save the shipping container for later storage and shipping. Verify that the equipment listed below is included:

MC1000 mobile computer

Wrist strap

Regulatory Guide

Quick Start Guide.

Inspect the equipment for damage. If any equipment is missing or damaged, contact Motorola Enterprise Mobility support immediately. See page x for contact information.

Accessories

Table 1-1 lists the accessories available for the MC1000:

Table 1-1 MC1000 Accessories

Accessory

Description

 

 

Single Slot Serial/USB Cradle

Charges the mobile computer main battery and a spare battery, and

 

synchronizes the mobile computer with a host computer through a serial or

 

USB connection.

 

 

Four Slot USB Cradle

Charges up to four mobile computers and synchronizes the mobile

 

computers with a host computer through a USB connection.

 

 

Power Supply

Country-specific and accessory specific power supply and line cord, plugs

 

into the pigtail connector.

 

 

1 - 2 MC1000 with Windows CE 4.2 User Guide

Table 1-1 MC1000 Accessories (Continued)

Accessory

Description

 

 

USB Client Charge Cable

Provides USB client communication capabilities and charges the mobile

 

computer.

 

 

RS232 Charge Cable

Provides RS232 communication capabilities and charges the mobile

 

computer.

 

 

Single Slot Cradle RS232 Cable

Provides serial host communication capabilities.

 

 

Single Slot Cradle USB Cable

Provides USB connection to a host computer.

 

 

Four Slot Cradle USB Cable

Provides internal USB hub for connection to host computer.

 

 

Handstrap

Provides additional support when holding the mobile computer.

 

 

Li-ion Rechargeable Battery

Spare 1800 mAh battery.

 

 

Modem Module

Connects to the Single Slot Serial/USB cradle to allow the cradle to be used

 

as a modem cradle.

 

 

Modem Cable

Connects the Modem Module to the Single Slot Serial/USB cradle.

 

 

Symbol Mobility Developer Kit for

A development tool used to create native C and C++ applications for all

eMbedded Visual C++ v4.0 (SMDK

Symbol mobile computers running the Microsoft Windows Mobile 2003

for eVC4)

Software for Pocket PCs operating system. Available at:

 

http://www.symbol.com/MC1000

 

 

Platform SDK

Used in conjunction with the SMDK for eVC4 to create Windows CE

 

applications for the MC1000 mobile computer. Available at:

 

http://www.symbol.com/support.

 

 

Device Configuration Package

A development tool used to create and download hex images that represent

(DCP) for MC1000

flash partitions to the mobile computer. Available at:

 

http://www.symbol.com/MC1000.

 

 

Getting Started

1 - 3

 

 

Parts

Charge LED

Scan LED Beeper

SD Card Cover

Scan Window

Screen

Battery Door Latch

Scan Button

Keypad

Wrist Strap

Battery Door

Power

Button

Figure 1-1 MC1000 Mobile Computer

Getting Started

To get the MC1000 up and running:

install the rechargeable Li-ion battery or the AAA batteries

charge the battery (rechargeable battery only)

start the mobile computer.

Main Battery Installation

The MC1000 uses either a rechargeable 1800 mAh Li-ion battery or three standard alkaline AAA batteries. Charge the Li-ion battery before using the mobile computer. If the Li-ion battery is not charged, see Battery Charging on page 1-5.

Motorola MC1000 User Manual

1 - 4 MC1000 with Windows CE 4.2 User Guide

Li-ion Battery Installation

To install the Li-ion battery:

1.Pull back the two battery door latches.

2.Lift the battery door.

Figure 1-2 Battery Door Removal

CAUTION Ensure the battery adapter clip is positioned correctly or damage to the battery adapter clip and battery door may occur.

Avoid touching the contacts when positioning the battery adapter clip.

3.With your index and middle fingers holding the sides of the battery adapter clip, push toward the top of the mobile computer until it is latched in the up position.

4.Insert the battery into the battery well top first.

Battery Adapter Clip

Battery Door Switch

Figure 1-3 Li-ion Battery Insertion

NOTE The battery door switch detects if the battery door is installed properly. The mobile computer does not turn on if the battery door is not in place.

5.Replace the battery door bottom first and press down until it snaps into place.

Getting Started

1 - 5

 

 

AAA Battery Installation

To install the AAA batteries:

1.Pull back the two battery door latches.

2.Lift the battery cover.

3.With your index and middle fingers holding the sides of the battery adapter clip, push toward the bottom of the mobile computer until it is latched in the down position.

4.Insert the three AAA batteries into the battery well, noting the positions of the batteries.

Battery Adapter Clip

Battery Door Switch

Figure 1-4 AAA Battery Installation

NOTE The battery door switch detects if the battery door is installed properly. The mobile computer does not turn on if the battery door is not in place.

5.Replace the battery door bottom first and press down until it snaps into place.

Battery Charging

NOTE Rechargeable AAA batteries cannot be recharged in the mobile computer. Refer to the rechargeable AAA battery product information for charging instructions.

Use the mobile computer’s cradles, charge cables, and spare battery chargers to charge the mobile computer’s main Li-ion battery.

Before using the mobile computer for the first time, fully charge the main Li-ion battery. When the Li-ion battery is fully charged the Charge LED remains lit. See Table 1-2 on page 1-6. Charge time for the Li-ion battery is usually less than four hours. Charge the mobile computer using a cradle or charge cable, or remove and charge the main Li-ion battery using a spare battery charger.

The mobile computer is equipped with a memory backup battery which automatically charges from the main battery. When the mobile computer is used for the first time, the backup battery requires approximately 20 hours to fully charge. This is also true any time the backup battery is discharged which occurs when the main battery is removed for several hours. The backup battery retains data in memory for at least 30 minutes after the mobile

1 - 6 MC1000 with Windows CE 4.2 User Guide

computer's main battery is removed. When the mobile computer reaches a very low battery state, the combination of main battery and backup battery retains data in memory for at least 72 hours.

NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the backup battery is fully charged, data may be lost.

Use the following accessories to charge the Li-ion battery:

Cradles:

Single Slot Serial/USB cradle

Four Slot USB cradle.

Cables (and a power supply):

USB Client Charge cable

RS232 Charge cable.

Spare Battery Charger:

Single Slot Serial/USB cradle.

To charge the mobile computer Li-ion and backup batteries, use a cradle or a charge cable. The charge cable requires a Symbol approved power supply.

Cradles

Insert the mobile computer into a cradle. See Chapter 3, Accessories for accessory setup. The mobile computer starts to charge automatically. The Charge LED lights to indicate the charge status. See Table 1-2 for charging indications.

Cables

Connect a charge cable to the appropriate power source and connect the other end of the charge cable to the mobile computer. See Chapter 3, Accessories for accessory setup. The mobile computer starts to charge automatically. The Charge LED lights to indicate the charge status. See Table 1-2 for charging indications.

Table 1-2 Mobile Computer Charging LED Indicator

Status

Indication

 

 

Off

Mobile computer is not placed correctly in the cradle; charge cable is not connected

 

correctly; charger is not powered.

 

 

Slow Blinking Amber

Mobile computer is charging.

 

 

Solid Amber

Charging is complete.

 

Note: When the Li-ion battery is initially inserted in the mobile computer, the Charge

 

LED flashes once if the battery power is low or the battery is not fully inserted.

 

 

Starting the Mobile Computer

When the mobile computer is powered on for the first time, it initializes. The splash screen appears for a short period of time. If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-12.

Getting Started

1 - 7

 

 

Figure 1-5 Splash Screen

Waking the Mobile Computer

Use the wakeup condition settings to define what actions wake up the mobile computer. The settings are subject to change/update. See Waking the Mobile Computer on page 2-13.

Li-ion Battery Removal

To remove the Li-ion battery:

NOTE Pulling back the left battery door latch places the mobile computer in suspend mode.

1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.

2.Pull back the two battery door latches.

3.Lift the battery door.

4.Pull the battery tab up to remove the battery.

Battery Tab

Figure 1-6 Li-ion Battery Removal

1 - 8 MC1000 with Windows CE 4.2 User Guide

AAA Batteries Removal

To remove the AAA batteries:

NOTE Pulling back the left battery door latch places the mobile computer in suspend mode.

1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.

2.Pull back the two battery door latches.

3.Lift the battery door.

4.Remove the three AAA batteries from the mobile computer.

Figure 1-7 AAA Battery Removal

Spare Battery Charging

Use one of two accessories to charge spare Li-ion batteries. See to Chapter 3, Accessories for more information on spare battery charging.

SD Memory Card

Use a Secure Digital (SD) memory card to store application data. To install an SD memory card:

1.Press the red Power button to turn off the screen and place the mobile computer in suspend mode.

2.Loosen the two captive screws securing the SD card cover.

Getting Started

1 - 9

 

 

Captive Screws

Figure 1-8 SD Card Cover Screw Removal

3.Remove the SD card cover.

SD Card Slot

Figure 1-9 SD Card Cover Removal

4.Insert the SD memory card into the SD card slot. Note the position of the notch on SD card.

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