HP Stream 11-r000 Maintenance and Service Guide

0 (0)

HP Stream Notebook PC

(model numbers 11-r000 through 11-r099) and HP Stream 11 Pro G2 Notebook PC

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2015 HP Development Company,

L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in

the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2015

Document Part Number: 829769-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 10. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 10 functionality. See for http://www.microsoft.com details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................

1

2 Getting to know your computer ......................................................................................................................

5

Locating hardware .................................................................................................................................................

5

Locating software ..................................................................................................................................................

5

Display ...................................................................................................................................................................

6

Buttons ...................................................................................................................................................................

7

Keys ........................................................................................................................................................................

8

Lights .....................................................................................................................................................................

9

TouchPad .............................................................................................................................................................

10

Left side ...............................................................................................................................................................

11

Right side .............................................................................................................................................................

12

Bottom .................................................................................................................................................................

13

3 Illustrated parts catalog ..............................................................................................................................

14

Locating the serial number, model number, product number, and warranty information ...............................

14

Computer major components .............................................................................................................................

15

Display assembly subcomponents .....................................................................................................................

21

Miscellaneous parts .............................................................................................................................................

22

4 Removal and replacement preliminary requirements .....................................................................................

25

Tools required ......................................................................................................................................................

25

Service considerations ........................................................................................................................................

25

Plastic parts .......................................................................................................................................

25

Cables and connectors ......................................................................................................................

25

Drive handling ...................................................................................................................................

26

Grounding guidelines ...........................................................................................................................................

27

Electrostatic discharge damage .......................................................................................................

27

Packaging and transporting guidelines .........................................................................

28

Workstation guidelines ................................................................................

28

5 Removal and replacement procedures ...........................................................................................................

30

Component replacement procedures .................................................................................................................

30

Keyboard/top cover ..........................................................................................................................

30

TouchPad board ................................................................................................................................

35

Power button board ..........................................................................................................................

36

v

Speakers ............................................................................................................................................

37

RTC battery ........................................................................................................................................

38

Battery ...............................................................................................................................................

39

WLAN module ....................................................................................................................................

41

WWAN module ...................................................................................................................................

43

Power connector cable ......................................................................................................................

45

Connector board ................................................................................................................................

46

Heat sink ............................................................................................................................................

47

System board ....................................................................................................................................

49

Display assembly ..............................................................................................................................

52

6 Using Setup Utility (BIOS) .............................................................................................................................

60

Starting Setup Utility (BIOS) ................................................................................................................................

60

Updating Setup Utility (BIOS) ..............................................................................................................................

60

Determining the BIOS version ...........................................................................................................

60

Downloading a BIOS update ..............................................................................................................

61

Synchronizing a tablet and keyboard (select products only) .............................................................................

62

7 Using HP PC Hardware Diagnostics (UEFI) ......................................................................................................

63

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....................................................................

63

8 Specifications .............................................................................................................................................

65

9 Backing up, restoring, and recovering ...........................................................................................................

66

Creating recovery media and backups ................................................................................................................

66

Creating HP Recovery media (select products only) ........................................................................

66

Using Windows tools ...........................................................................................................................................

67

Restore and recovery ..........................................................................................................................................

68

Recovering using HP Recovery Manager ..........................................................................................

68

What you need to know before you get started ............................................................

68

Using the HP Recovery partition (select products only) ................................................

69

Using HP Recovery media to recover .............................................................................

69

Changing the computer boot order ................................................................................

70

Removing the HP Recovery partition (select products only) .........................................

71

10 Statement of Volatility ..............................................................................................................................

72

Non-volatile memory usage ................................................................................................................................

74

Questions and answers .......................................................................................................................................

76

vi

11

Power cord set requirements ......................................................................................................................

78

 

Requirements for all countries ...........................................................................................................................

78

 

Requirements for specific countries and regions ...............................................................................................

78

12

Recycling ..................................................................................................................................................

80

Index .............................................................................................................................................................

81

vii

viii

1Product description

Category

Description

HP Stream Notebook PC

HP Stream 11 Pro G2

 

 

 

Notebook PC

 

 

 

 

Product Name

HP Stream Notebook PC

 

 

(model numbers 11-r000

 

 

 

through 11-r099)

 

 

 

 

 

 

 

HP Stream 11 Pro G2

 

 

Notebook PC

 

 

 

 

 

 

Processor

Intel® Celeron™ N3150

 

 

1.60-GHz (SC turbo up to

 

 

 

2.08-GHz) quad core

 

 

 

processor (1600-MHz

 

 

 

FSB, 2.0-MB L2 cache,

 

 

 

4.0 W)

 

 

 

Intel Celeron N3050 1.60-

 

 

 

GHz (SC turbo up to 2.16-

 

 

 

GHz) dual core processor

 

 

 

(1600-MHz FSB, 2.0-MB

 

 

 

L2 cache, 4.0 W)

 

 

 

Intel Celeron N2840 2.16-

 

 

 

GHz (SC turbo up to 2.58-

 

 

 

GHz) dual core processor

 

 

 

(1333-MHz FSB, 1.0-GB

 

 

 

L2 cache, 4.5 W)

 

 

 

 

 

 

 

Intel Celeron N3050 1.60-

 

 

GHz (SC turbo up to 2.16-

 

 

 

GHz) dual core processor

 

 

 

(1600-MHz FSB, 2.0-MB

 

 

 

L2 cache, 4.0 W)

 

 

 

 

 

 

Chipset

Intel integrated soldered-on-

 

circuit (SoC)

 

 

 

 

 

 

Graphics

Internal Graphics: Intel HD

 

Graphics

 

 

 

Supports HD decode,

 

 

 

DX12,and HDMI

 

 

 

 

 

 

Panel

11.6-in, high-definition (HD),

 

AntiGlare (1366×768), SVA,

 

 

 

white light-emitting diode

 

 

 

(WLED), flat (3.6-mm); 16:9

 

 

 

aspect ratio; typical brightness:

 

 

 

220 nits, eDP;

 

 

 

 

 

 

Memory

Supports DDR3L-1600 single

 

channel on-board 2.0-GB

 

 

 

system memory

 

 

 

Supports DDR3L-1600 dual

 

 

 

channel on-board 4.0-GB

 

 

 

system memory

 

 

 

 

 

 

1

Category

Description

HP Stream Notebook PC

HP Stream 11 Pro G2

 

 

 

Notebook PC

 

 

 

 

Memory (continued)

Supports up to 4.0-GB

 

maximum on-board

 

 

 

system memory

 

 

 

4096-MB (256 MB × 16 ×

 

 

 

8 pieces; not available on

 

 

 

computer models

 

 

 

equipped with a WWAN

 

 

 

module or a 32-GB eMMC

 

 

 

storage module)

 

 

 

2048-MB (256 MB × 16 ×

 

 

 

4 pieces)

 

 

 

 

 

 

Storage

Supports DDR3L-1600 single

 

channel on-board 2.0-GB

 

 

 

system memory

 

 

 

Supports DDR3L-1600 dual

 

 

 

channel on-board 4.0-GB

 

 

 

system memory

 

 

 

Supports up to 4.0-GB

 

 

 

maximum on-board

 

 

 

system memory

 

 

 

4096-MB (256 MB × 16 ×

 

 

 

8 pieces; not available on

 

 

 

computer models

 

 

 

equipped with a WWAN

 

 

 

module or a 32-GB eMMC

 

 

 

storage module)

 

 

 

2048-MB (256 MB × 16 ×

 

 

 

4 pieces)

 

 

 

 

 

 

Audio and video

HP TrueVision HD webcam,

 

fixed (no tilt) integrated

 

 

 

activity light, 1280×720 by 30

 

 

 

frames per second

 

 

 

Dual array digital microphones

 

 

 

with appropriate beam-

 

 

 

forming, echo-cancellation,

 

 

 

noise-suppression software

 

 

 

Two speakers

 

 

 

DTS Sound

 

 

 

 

 

 

Wireless

Integrated wireless local area

 

network (WLAN) options by

 

 

 

way of wireless module

 

 

 

One or two built-in WLAN

 

 

 

antennas, varying by

 

 

 

computer model

 

 

 

 

 

 

 

Supports the following

 

 

WLAN modules:

 

 

 

Broadcom BCM43142

 

 

 

802.11b/g/n 1×1 Wi-Fi +

 

 

 

Bluetooth 4.0 M.2

 

 

 

Combo Adapter

 

 

 

 

 

 

2Chapter 1 Product description

Category

Description

HP Stream Notebook PC

HP Stream 11 Pro G2

 

 

 

 

Notebook PC

 

 

 

 

Wireless (continued)

Supports the following

 

 

WLAN modules:

 

 

 

Intel 3165NGWG 1 ac 1×1

 

 

 

 

+ Bluetooth 4.0 LE PCIe

 

 

 

 

+USB NGFF 2230

 

 

 

Realtek RTL8723BE

 

 

 

 

802.11b/g/n 1×1 Wi-Fi +

 

 

 

 

Bluetooth 4.0

 

 

 

 

Combo Adapter

 

 

 

Realtek RTL8723BE

 

 

 

 

802.11bgn Wi-Fi Adapter

 

 

 

 

 

 

 

Supports the following WLAN

 

 

module:

 

 

 

Intel Dual Band Wireless-

 

 

 

 

AC 7265 802.11 ac 2×2

 

 

 

 

WiFi + Bluetooth 4.0

 

 

 

 

Combo Adapter

 

 

 

 

 

 

 

Integrated wireless wide area

 

 

network (WWAN) options by

 

 

 

way of wireless module

 

 

 

(select models only)

 

 

 

Two built-in WWAN antennas

 

 

 

Supports the HP lt4110 LTE/

 

 

 

HSPA+ 4G Module

 

 

 

 

 

 

 

Ports

HP Smart Plug AC adapter

 

 

(4.5-mm barrel)

 

 

 

Headphone/microphone

 

 

 

 

combo jack

 

 

 

High-definition

 

 

 

 

multimedia interface

 

 

 

 

(HDMI) v.1.4b, supporting

 

 

 

 

up to 1080b, 1920×1080

 

 

 

 

at 60 Hz

 

 

 

USB 3.0 port

 

 

 

USB 2.0 port

 

 

 

 

 

 

External media cards

HP 2-in-1 multiformat Digital

 

Media Reader Slot with push-

 

 

 

push technology. Reads data

 

 

 

from and writes data to digital

 

 

 

memory cards such as Secure

 

 

 

Digital (SD).

 

 

 

 

 

 

Keyboard/pointing devices

Full-sized, textured, island-

style, keyboard

Touchpad requirements:

Clickpad with image sensor

Multitouch gestures enabled (2-finger scroll, pinch, rotate, 2-finger click, 3-finger flick)

3

Category

Description

HP Stream Notebook PC

HP Stream 11 Pro G2

 

 

 

 

Notebook PC

 

 

 

 

Keyboard/pointing devices

Support for modern trackpad

(continued)

gestures

 

 

 

Taps enabled as default

 

 

 

 

 

 

Power requirements

Supports a 2-cell, 37-WHr,

 

4.96-AHr, Li-Ion battery

 

 

 

Supports 65-W HP Smart AC

 

 

 

adapter (non-PFC, EM, 4.5-mm)

 

 

 

and 45-W HP Smart AC adapter

 

 

 

(non-PFC, RC, 4.5-mm)

 

 

 

 

 

 

Security

Trusted platform module (TPM)

 

2.0

 

 

 

 

Security cable lock

 

 

 

 

 

 

Operating system

Preinstalled: Windows 10

 

 

For developed market (ML):

 

 

 

Windows Home Entry NB with

 

 

 

OneDrive and Windows Home

 

 

 

Entry NB with Office 365

 

 

 

Personal AFO

 

 

 

For Emerging Market (EM/SL):

 

 

 

Windows Home China

 

 

 

 

Language Edition CPPP

 

 

 

Windows Home Entry NB

 

 

 

 

with OneDrive

 

 

 

Windows Home Entry NB

 

 

 

 

with Office 365 Personal

 

 

 

 

AFO

 

 

 

 

 

 

 

Preinstalled: Windows 10

 

 

 

 

 

Serviceability

End-user replaceable part: AC

 

adapter

 

 

 

 

 

 

 

4Chapter 1 Product description

2Getting to know your computer

Locating hardware

To find out what hardware is installed on your computer:

Type device manager in the taskbar search box, and then select the Device Manager app.

A list displays all the devices installed on your computer.

For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

To find out what software is installed on your computer:

Select the Start button, and then select All apps.

or –

Right-click the Start button, and then select Programs and Features.

Locating hardware

5

Display

Item

Component

Description

 

 

 

(1)

WLAN antennas* (right WLAN antenna on select

Send and receive wireless signals to communicate with WLANs.

 

products only)

 

 

 

 

(2)

WWAN antennas* (select products only)

Send and receive wireless signals to communicate with WWANs.

 

 

 

(3)

Internal microphones

Record sound.

 

 

 

(4)

Webcam light

On: The webcam is in use.

 

 

 

(5)

Webcam

Records video and captures photographs. Some models allow

 

or –

you to video conference and chat online using streaming video.

 

 

 

3D camera (select products only)

To use the webcam:

 

Type camera in the taskbar search box, and then

 

 

 

 

select Camera.

 

 

To use the 3D camera:

 

 

See the computer User’s Guide.

 

 

 

(6)

Internal display switch

Turns off the display and initiates Sleep if the display is closed

 

 

while the power is on.

NOTE: The internal display switch is not visible from the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

6Chapter 2 Getting to know your computer

Buttons

Item

Component

Description

 

 

 

 

(1)

Power button

When the computer is off, press the button to turn on

 

 

 

the computer.

 

 

When the computer is on, press the button briefly to

 

 

 

initiate Sleep.

 

 

When the computer is in the Sleep state, press the button

 

 

 

briefly to exit Sleep.

 

 

When the computer is in Hibernation, press the button

 

 

 

briefly to exit Hibernation.

 

 

CAUTION: Pressing and holding down the power button results

 

 

in the loss of unsaved information.

 

 

If the computer has stopped responding and shutdown

 

 

procedures are ineffective, press and hold the power button

 

 

down for at least 5 seconds to turn off the computer.

 

 

To learn more about your power settings, see your

 

 

power options.

 

 

Type power in the taskbar search box, and then select

Power and sleep settings.

or –

Right-click the Start button, and then select

Power Options.

Buttons 7

Keys

Item

Component

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination with

 

 

the fn key.

 

 

 

(2)

fn key

Executes frequently used system functions when pressed in

 

 

combination with the esc key, action keys, or the spacebar.

 

 

 

(3)

Windows key

Opens the Start menu.

 

 

NOTE: Pressing the Windows key again will close

 

 

the Start menu.

 

 

 

(4)

Action keys

Execute frequently used system functions.

 

 

 

8Chapter 2 Getting to know your computer

Lights

Item

Component

Description

 

 

 

 

(1)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state, a power-

 

 

 

saving state. The computer shuts off power to the display

 

 

 

and other unneeded components.

 

 

Off: The computer is off or in Hibernation. Hibernation is a

 

 

 

power-saving state that uses the least amount of power.

 

 

 

(2)

Caps lock light

On: Caps lock is on, which switches the key input to all

 

 

capital letters.

 

 

 

 

(3)

Mute light

Amber: Computer sound is off.

 

 

Off: Computer sound is on.

 

 

 

 

Lights 9

TouchPad

Item

Component

Description

 

 

 

(1)

TouchPad zone

Reads your finger gestures to move the pointer or activate items

 

 

on the screen.

 

 

 

(2)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(3)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

10 Chapter 2 Getting to know your computer

Left side

Item

Component

Description

 

 

 

(1)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent,

 

 

but it may not prevent the computer from being mishandled

 

 

or stolen.

 

 

 

(2)

SIM card slot (select products only)

Supports a wireless SIM card.

 

 

 

(3)

USB 2.0 port

Connects an optional USB device, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub.

 

 

 

(4)

Audio-out (headphone)/audio-in (microphone) combo jack

Connects optional powered stereo speakers, headphones,

 

 

earbuds, a headset, or a television audio cable. Also connects an

 

 

optional headset microphone. This jack does not support

 

 

optional microphone-only devices.

 

 

WARNING! To reduce the risk of personal injury, adjust

 

 

the volume before putting on headphones, earbuds, or a

 

 

headset. For additional safety information, refer to

 

 

the Regulatory, Safety, and Environmental Notices.

 

 

NOTE: When a device is connected to the jack, the computer

 

 

speakers are disabled.

 

 

 

 

(5)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state, a power-

 

 

 

saving state. The computer shuts off power to the display

 

 

 

and other unneeded components.

 

 

Off: The computer is off or in Hibernation. Hibernation is a

 

 

 

power-saving state that uses the least amount of power.

 

 

 

 

Left side 11

Right side

Item

Component

Description

 

 

 

(1)

HDMI port

Connects an optional video or audio device, such as a high-

 

 

definition television, any compatible digital or audio component,

 

 

or a high-speed HDMI device.

 

 

 

(2)

USB 3.0 port

Connects an optional USB device, such as a keyboard, mouse,

 

 

external drive, printer, scanner or USB hub.

 

 

 

(3)

Memory card reader

Reads optional memory cards that enable you to store, manage,

 

 

share, or access information.

 

 

To insert a card:

 

 

1.

Hold the card label-side up, with connectors facing

 

 

 

the computer.

 

 

2.

Insert the card into the memory card reader, and then

 

 

 

press in on the card until it is firmly seated.

 

 

To remove a card:

 

 

Press in on the card, and then remove it from the memory

 

 

 

card reader.

 

 

 

 

(4)

AC adapter/battery light

White: The AC adapter is connected and the battery is

 

 

 

fully charged.

 

 

Blinking white: The AC adapter is disconnected and

 

 

 

the battery has reached a low battery level.

 

 

Amber: The AC adapter is connected and the battery

 

 

 

is charging.

 

 

Off: The battery is not charging.

 

 

 

(5)

Power connector

Connects an AC adapter.

 

 

 

 

12 Chapter 2 Getting to know your computer

Bottom

Item

Component

Description

 

 

 

(1)

Speakers (2)

Produce sound.

 

 

 

Bottom 13

3Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Locating the serial number, model number, product number, and warranty information

The product name (1), serial number (2), product number (3), warranty information (4), and

model number (5), are located on the bottom of the computer. This information may be needed when travelling internationally or when contacting support.

14 Chapter 3 Illustrated parts catalog

HP Stream  11-r000 Maintenance and Service Guide

Computer major components

Computer major components 15

Item

Component

Spare part number

(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 21.

(2)

Keyboard/top cover (includes keyboard cable):

 

 

 

 

In ash silver finish with black keys for use only on HP Stream 11 Pro G2 Notebook PC computer models:

 

 

 

 

For use in Canada

832490-DB1

 

 

 

 

For use in Japan

832490-291

 

 

 

 

For use in the United States

832490-001

 

 

 

 

Keyboard/top cover (includes keyboard cable):

 

 

 

 

In cobalt blue finish with white keys for use only on HP Stream Notebook PC computer models:

 

 

 

 

For use in Belgium

830788-A41

 

 

 

 

For use in Bulgaria

830788-261

 

 

 

 

For use in Canada

830788-DB1

 

 

 

 

For use in the Czech Republic and Slovenia

830788-FL1

 

 

 

 

For use in Denmark, Finland, and Norway

830788-DH1

 

 

 

 

For use in France

830788-051

 

 

 

 

For use in Germany

830788-041

 

 

 

 

For use in Greece

830788-151

 

 

 

 

For use in Hungary

830788-211

 

 

 

 

For use in Israel

830788-BB1

 

 

 

 

For use in Italy

830788-061

 

 

 

 

For use in Japan

830788-291

 

 

 

 

For use in Latin America

830788-161

 

 

 

 

For use in the Netherlands

830788-B31

 

 

 

 

For use in Portugal

830788-131

 

 

 

 

For use in Romania

830788-271

 

 

 

 

For use in Russia

830788-251

 

 

 

 

For use in Saudi Arabia

830788-171

 

 

 

 

For use in Slovenia

830788-BA1

 

 

 

 

For use in South Korea

830788-AD1

 

 

 

 

For use in Spain

830788-071

 

 

 

 

For use in Switzerland

830788-BG1

 

 

 

 

For use in Taiwan

830788-AB1

 

 

 

 

For use in Thailand

830788-281

 

 

 

 

For use in Turkey

830788-141

 

 

 

16 Chapter 3 Illustrated parts catalog

Item

Component

Spare part number

 

 

 

 

For use in the United Kingdom

830788-031

 

 

 

 

For use in the United States

830788-001

 

 

 

 

Keyboard/top cover (includes keyboard cable):

 

 

 

 

In violet purple blue finish with white keys for use only on HP Stream Notebook PC computer models:

 

 

 

 

For use in Belgium

830802-A41

 

 

 

 

For use in Bulgaria

830802-261

 

 

 

 

For use in Canada

830802-DB1

 

 

 

 

For use in the Czech Republic and Slovenia

830802-FL1

 

 

 

 

For use in Denmark, Finland, and Norway

830802-DH1

 

 

 

 

For use in France

830802-051

 

 

 

 

For use in Germany

830802-041

 

 

 

 

For use in Greece

830802-151

 

 

 

 

For use in Hungary

830802-211

 

 

 

 

For use in Israel

830802-BB1

 

 

 

 

For use in Italy

830802-061

 

 

 

 

For use in Japan

830802-291

 

 

 

 

For use in Latin America

830802-161

 

 

 

 

For use in the Netherlands

830802-B31

 

 

 

 

For use in Portugal

830802-131

 

 

 

 

For use in Romania

830802-271

 

 

 

 

For use in Russia

830802-251

 

 

 

 

For use in Saudi Arabia

830802-171

 

 

 

 

For use in Slovenia

830802-BA1

 

 

 

 

For use in South Korea

830802-AD1

 

 

 

 

For use in Spain

830802-071

 

 

 

 

For use in Switzerland

830802-BG1

 

 

 

 

For use in Taiwan

830802-AB1

 

 

 

 

For use in Thailand

830802-281

 

 

 

 

For use in Turkey

830802-141

 

 

 

 

For use in the United Kingdom

830802-031

 

 

 

 

For use in the United States

830802-001

 

 

 

(3)

Power button board

830756-001

 

NOTE: The power button board spare part kit does not include the power button board

 

 

cable. The power button board cable is available using spare part number 830757-001.

 

(4)TouchPad board (includes double-sided adhesive):

Computer major components 17

Item

Component

Spare part number

 

 

 

NOTE: The TouchPad board spare part kit does not include the TouchPad board cable. The TouchPad board cable is

 

available using spare part number 830763-001.

 

 

 

 

 

In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models

835665-001

 

 

 

 

In cobalt blue finish for use only on HP Stream Notebook PC computer models

830762-001

 

 

 

 

In violet purple finish for use only on HP Stream Notebook PC computer models

835663-001

 

 

 

(5)

Speakers (include left and right speakers and cables)

830761-001

 

 

 

(6)

RTC battery (includes cable and double-sided adhesive)

830764-001

 

 

 

(7)

Battery (2-cell, 37-WHr, 4.96-AHr, Li-ion; includes cable):

 

 

 

 

 

For use only on HP Stream 11 Pro G2 Notebook PC computer models

824536-850

 

 

 

 

For use only on HP Stream Notebook PC computer models

824560-005

 

 

 

(8)

WLAN module:

 

 

 

 

 

Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter for

756055-011

 

use only on HP Stream 11 Pro G2 Notebook PC computer models

 

 

 

 

 

For use only on HP Stream Notebook PC computer models:

 

 

 

 

 

Broadcom BCM43142 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter

803344-001

 

 

 

 

Intel 3165NGWG 1 ac 1×1 + Bluetooth 4.0 LE PCIe+USB NGFF 2230

806723-005

 

 

 

 

Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter

792204-001

 

 

 

 

Realtek RTL8723BE 802.11bgn Wi-Fi Adapter

792610-005

 

 

 

(9)

WWAN module (for use only on HP Stream Notebook PC computer models):

 

 

 

 

 

HP lt4110 LTE/HSPA+ 4G Module

750098-001

 

 

 

 

HP lt4110 LTE/HSPA+ 4G Module

756993-005

 

 

 

(10)

Power connector cable

743480-002

 

 

 

(11)

Heat sink (includes replacement thermal material)

830781-001

(12)Connector board (includes audio jack and USB port):

NOTE: The connector board spare part kit does not include the connector board cable. The connector board cable is available using spare part number 830759-001.

 

For use only on HP Stream Notebook PC computer models equipped with WWAN capability

830758-001

 

(includes SIM slot and WWAN slot)

 

 

 

 

 

For use only on computer models not equipped with WWAN capability

830801-001

 

 

(13)

System board (includes HDMI port, micro-SD card reader slot, USB port, WLAN slot, and replacement thermal material):

 

 

 

 

For use only on HP Stream Notebook PC computer models:

 

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830813-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830813-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

18 Chapter 3 Illustrated parts catalog

Item

Component

Spare part number

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830812-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830812-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830811-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3150 1.60-GHz (SC turbo up to 2.08-GHz) quad core

830811-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830816-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830816-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830815-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830815-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830814-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

830814-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N2840 2.16-GHz (SC turbo up to 2.58-GHz) dual core

830817-601

 

processor (1333-MHz FSB, 1.0-GB L2 cache, 4.5 W), 4.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N2840 2.16-GHz (SC turbo up to 2.58-GHz) dual core

830817-001

 

processor (1333-MHz FSB, 1.0-GB L2 cache, 4.5 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

For use only on HP Stream 11 Pro G2 Notebook PC computer models:

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832527-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832527-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 4.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832526-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832526-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 64-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

Computer major components 19

Item

Component

Spare part number

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832525-601

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and the Windows 10 Professional operating system

 

 

 

 

 

Equipped with an Intel Celeron N3050 1.60-GHz (SC turbo up to 2.16-GHz) dual core

832525-001

 

processor (1600-MHz FSB, 2.0-MB L2 cache, 4.0 W), 2.0-GB of system memory, 32-GB of

 

 

eMMC system storage, and a non-Windows operating system

 

 

 

 

(14)

Base enclosure:

 

 

 

 

 

In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models

832494-001

 

 

 

 

For use only on HP Stream Notebook PC computer models:

 

 

 

 

 

In cobalt blue finish:

 

 

 

 

 

For use only on computer models equipped with WWAN capability

830782-001

 

 

 

 

For only use on computer models not equipped with WWAN capability

830779-001

 

 

 

 

In violet purple finish:

 

 

 

 

 

For use only on computer models equipped with WWAN capability

830783-001

 

 

 

 

For only use on computer models not equipped with WWAN capability

830780-001

 

 

 

Rubber Kit (not illustrated, includes 2 display bezel screw covers, 4 computer feet, and 2 bottom cover screw covers):

 

 

 

 

In ash silver finish for use only on HP Stream 11 Pro G2 Notebook PC computer models

832491-001

 

 

 

 

In cobalt blue finish for use only on HP Stream Notebook PC computer models

830768-001

 

 

 

 

In violet purple finish for use only on HP Stream Notebook PC computer models

830807-001

 

 

 

20 Chapter 3 Illustrated parts catalog

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