Philips BJ3.0E PA Service Manual

0 (0)

Colour Television Chassis

BJ3.0E

For manual FHP plasma panel see: 3122 785 14580

For manual SDI plasma panel see: 3122 785 14990

For manual LGE plasma panel see: 3122 785 15590

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Contents Page Contents Page

1. Technical Specifications, Connections, and Chassis Overview 2

2. Safety Instructions, Warnings, and Notes 6

3. Directions for Use 8

4. Mechanical Instructions 9

5. Service Modes, Error Codes, and Fault Finding 17

6. Block Diagrams, Test Point Overviews, and

Waveforms

Wiring Diagram 42” FHP 45 Wiring Diagram 50” SDI 46 Block Diagram Display Supply 42” FHP 47 Block Diagram Platform Supply 42” FHP 48 Block Diagram Video 49 Block Diagram Audio 50 Block Diagram Control & Clock Signals 51 Test Point Overview SSB 52-57 I2C IC’s Overview 58 Supply Lines Overview 59

7. Circuit Diagrams and PWB Layouts Drawing PWB Display Supply FHP: Filter Standby (AD1) 60 65-66 Display Supply FHP: Protection (AD2) 61 65-66 Display Supply FHP: Preconditioner (AD3) 62 65-66 Display Supply FHP: LLC Supply (AD4) 63 65-66 Display Supply FHP: AUX Supply (AD5) 64 65-66 Ambi Light (AL1) 67 70 Ambi Light (AL2) 68 70 Ambi Light (AL3) 69 70 Platform Supply: AUX Supply (AP1) 71 73-74 Platform Supply: Standby Supply (AP2) 72 73-74 Small Signal board (B1-B12) 75-113 116-121 SSB: SRP List Part 1 114 SSB: SRP List Part 2 115 Externals: A (BE1) 122 125 Externals: B (BE2) 123 125

Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

Externals: C (BE2) 124 125 Audio Panel: Left / Right (C1) 126 128 Audio Panel: Protection & Mute Control (C2) 127 128 Side I/O Panel (D) 129 130 Control Board (E) 131 131 LED Panel (J) 132 133

8. Alignments 135

9. Circuit Descriptions, Abbreviation List, and IC Data Sheets 141 Abbreviation List 149 IC Data Sheets 152

10. Spare Parts List 164

11. Revision List 176

Published by EL 0664 BG CD Customer Service Printed in the Netherlands Subject to modification EN 3122 785 15961

EN 2 BJ3.0E PA1.

Technical Specifications, Connections, and Chassis Overview

1. Technical Specifications, Connections, and Chassis Overview

Index of this chapter:

1.1 Technical Specifications

1.2 Connection Overview

1.3 Chassis Overview

Notes:

• Data below can deviate slightly from the actual situation, due to the different set executions

• Specifications are indicative (subject to change).

1.1 Technical Specifications

1.1.1 Vision

Display type : Plasma FHP (42”)

Screen size : 42” (107 cm), 16:9

Resolution (HxV pixels) : 1024(*3)x1080i (42”)

Typ. contrast ratio : 10000:1 Min. light output (cd/m

Viewing angle (HxV degrees) : 160x160 Tuning system : PLL TV Colour systems : PAL

Video playback : PAL

Cable : Unscrambled digital

Tuner bands : VHF

Supported video formats : 640x480i - 1fH

Supported computer formats : 640x480 @ 60Hz

) : 1200 (42”)

: Plasma SDI (50”)

: 50” (127 cm), 16:9

: 1366(*3)x768p (50”)

: 1500 (50”)

: DVB-T

: SECAM :NTSC

cable - QAM

: Digital cable ready -

Common Interface

: UHF : S-band : Hyper-band

: 640x480p - 2fH : 720x576i - 1fH : 720x576p - 2fH : 1280x720p - 3fH : 1920x1080i - 2fH

: 800x600 @ 60Hz : 1024x768 @ 60Hz : 1366x768 @ 60Hz

1.1.3 Miscellaneous

Power supply:

- Mains voltage (V

- Mains frequency (Hz) : 50/60 Hz

Ambient conditions:

- Temperature range (°C) : +5 to +40

- Maximum humidity : 90% R.H.

Power consumption (values are indicative)

- Normal operation (W) : ≈ 325 (42”)

- Standby (W) : < 2

Dimensions (WxHxD in cm) : 114x80x11.4 (42”)

Weight (kg/lbs) : t.b.d. (42”)

) : 110 - 240

: ≈ t.b.d. (50”)

: 132x92x11.4 (50”)

: t.b.d. (50”)

1.1.2 Sound

Sound systems : AV Stereo

Maximum power (W

) : 2 x 15

RMS

: FM/FM (5.5-5.74)

(B/G) : NICAM B/G (5.5-5.85) : NICAM D/K

(6.5.-5.85) (Hung) : NICAM I (6.0-6.52)

Technical Specifications, Connections, and Chassis Overview

1.2 Connection Overview

Figure 1-1 Side and rear I/O connections

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EN 3BJ3.0E PA 1.

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, and Ye= Yellow.

1.2.1 Side Connections

S-Video (Hosiden): Video Y/C - In

1 -Ground Y Gnd H 2 -Ground C Gnd H 3 -Video Y 1 V 4 -Video C 0.3 V

/ 75 ohm j

P / 75 ohm j

Cinch: Video CVBS - In, Audio - In

Ye - Video CVBS 1 V Wh - Audio L 0.5 V Rd - Audio R 0.5 V

/ 75 ohm jq

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

Headphone - Out

Bk - Headphone 32 - 600 ohm / 10 mW ot

USB2.0

1234

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Figure 1-2 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

HDMI 1 & 2: Digital Video, Digital Audio - In

18 2

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Figure 1-3 HDMI (type A) connector

1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - n.c. 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

Aerial - In

- - IEC-type (EU) Coax, 75 ohm D

DIGITAL AUDIO Cinch: S/PDIF - In

Bk - Coaxial 0.2 - 0.6V

/ 75 ohm jq

1.2.2 Rear Connections

Common Interface

68p - See diagram B10A jk

Service Connector (UART)

1-UART_TX Transmit k 2 -Ground Gnd H 3 -UART_RX Receive j

AUDIO OUT Cinch: Audio - Out

Wh - Audio L 0.5 V Rd - Audio R 0.5 V

/10 kohm kq

RMS

/ 10 kohm kq

RMS

DIGITAL AUDIO Cinch: S/PDIF - Out

Bk - Coaxial 0.2 - 0.6V

/ 75 ohm kq

EN 4 BJ3.0E PA1.

Technical Specifications, Connections, and Chassis Overview

EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

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Figure 1-4 SCART connector

1 -Audio R 0.5 V 2 -Audio R 0.5 V 3 -Audio L 0.5 V

/ 1 kohm k

RMS

/ 10 kohm j

RMS

/ 1 kohm k

RMS

4 -Ground Audio Gnd H 5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue/C-out 0.7 V 8 -Function Select 0 - 2 V: INT

/ 10 kohm j

RMS

/ 75 ohm jk

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H 10 - n.c. 11 - Video Green 0.7 V 12 - n.c.

/ 75 ohm j

13 - Ground Red Gnd H 14 - Ground P50 Gnd H 15 - Video Red/C 0.7 V 16 - Status/FBL 0 - 0.4 V: INT

/ 75 ohm j

1 - 3 V: EXT / 75 ohm j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - Video CVBS/Y 1 V 20 - Video CVBS/Y 1 V 21 - Shield Gnd H

/ 75 ohm k

/ 75 ohm j

EXT2: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

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Figure 1-5 SCART connector

1 -Audio R 0.5 V 2 -Audio R 0.5 V 3 -Audio L 0.5 V

/ 1 kohm k

RMS

/ 10 kohm j

RMS

/ 1 kohm k

RMS

4 -Ground Audio Gnd H 5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue/C-out 0.7 V 8 -Function Select 0 - 2 V: INT

/ 10 kohm j

RMS

/ 75 ohm jk

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j 9 -Ground Green Gnd H 10 - Easylink P50 0 - 5 V / 4.7 kohm jk 11 - Video Green 0.7 V 12 - n.c.

/ 75 ohm j

13 - Ground Red Gnd H 14 - Ground Data Gnd H 15 - Video Red/C 0.7 V 16 - Status/FBL 0 - 0.4 V: INT

/ 75 ohm j

1 - 3 V: EXT / 75 ohm j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - Video CVBS/Y 1 V 20 - Video CVBS/Y 1 V 21 - Shield Gnd H

/ 75 ohm k

/ 75 ohm j

EXT3: Cinch: Video YPbPrHV- In

Gn -Video Y 1 V Bu - Video Pb 0.7 V Rd - Video Pr 0.7 V Bk - H-sync 0 - 5 V jq

/ 75 ohm jq

Bk - V-sync 0 - 5 V jq

EXT3: Mini Jack: Audio - In

Rd - Audio R 0.5 V Wh - Audio L 0.5 V

/ 10 kohm j

RMS

/ 10 kohm j

RMS

Technical Specifications, Connections, and Chassis Overview

1.3 Chassis Overview

EN 5BJ3.0E PA 1.

AMBI LIGHT PANEL

DISPLAY SUPPLY

PA NE L

SMALL SIGNAL

BOARD

CONTROL BOARD

LED PANEL

Figure 1-6 PWB/CBA locations (42-inch model)

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PLATFORM SUPPLY

PA NE L

AMBI LIGHT PANEL

AUDIO PANEL

SIDE I/O PANEL

EXTERNAL I/O

PA NE L

EN 6 BJ3.0E PA2.

Safety Instructions, Warnings, and Notes

2. Safety Instructions, Warnings, and Notes

Index of this chapter:

2.1 Safety Instructions

2.2 Warnings

2.3 Notes

2.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the "on" position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 Mohm and 12 Mohm.

4. Switch "off" the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

2.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Available ESD protection equipment: – Complete kit ESD3 (small tablemat, wristband,

connection box, extension cable and earth cable) 4822 310 10671.

– Wristband tester 4822 344 13999.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched "on".

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.3 Notes

2.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the

Service Default Mode (see chapter 5) with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or

61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages

with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

• The semiconductors indicated in the circuit diagram and in the parts lists, are interchangeable per position with the semiconductors in the unit, irrespective of the type indication on these semiconductors.

• Manufactured under license from Dolby Laboratories. “Dolby”, “Pro Logic” and the “double-D symbol”, are trademarks of Dolby Laboratories.

2.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kohm).

• Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ohm).

• All capacitor values are given in micro-farads (µ= x10 nano-farads (n= x10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

2.3.3 Rework on BGA (Ball Grid Array) ICs

General

Although (LF)BGA assembly yields are very high, there may still be a requirement for component rework. By rework, we mean the process of removing the component from the PWB and replacing it with a new component. If an (LF)BGA is removed from a PWB, the solder balls of the component are deformed drastically so the removed (LF)BGA has to be discarded.

Device Removal

As is the case with any component that, is being removed, it is essential when removing an (LF)BGA, that the board, tracks, solder lands, or surrounding components are not damaged. To remove an (LF)BGA, the board must be uniformly heated to a temperature close to the reflow soldering temperature. A uniform temperature reduces the risk of warping the PWB. To do this, we recommend that the board is heated until it is certain that all the joints are molten. Then carefully pull the component off the board with a vacuum nozzle. For the appropriate temperature profiles, see the IC data sheet.

Area Preparation

When the component has been removed, the vacant IC area must be cleaned before replacing the (LF)BGA. Removing an IC often leaves varying amounts of solder on the mounting lands. This excessive solder can be removed with either a solder sucker or solder wick. The remaining flux can be removed with a brush and cleaning agent. After the board is properly cleaned and inspected, apply flux on the solder lands and on the connection balls of the (LF)BGA. Note: Do not apply solder paste, as this has been shown to result in problems during re-soldering.

-9

), or pico-farads (p= x10

-12

-6

Safety Instructions, Warnings, and Notes

EN 7BJ3.0E PA 2.

Device Replacement

The last step in the repair process is to solder the new component on the board. Ideally, the (LF)BGA should be aligned under a microscope or magnifying glass. If this is not possible, try to align the (LF)BGA with any board markers. So as not to damage neighbouring components, it may be necessary to reduce some temperatures and times.

More Information

For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

2.3.4 Lead-free Solder

Philips CE is producing lead-free sets (PBF) from 1.1.2005 onwards.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 5 and 6 refer to the production year, digits 7 and 8 refer to production week (in example below it is 1991 week 18).

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avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

• Use only original spare-parts listed in the Service-Manuals. Not listed standard material (commodities) has to be purchased at external companies.

• Special information for lead-free BGA ICs: these ICs will be delivered in so-called "dry-packaging" to protect the IC against moisture. This packaging may only be opened shortly before it is used (soldered). Otherwise the body of the IC gets "wet" inside and during the heating time the structure of the IC will be destroyed due to high (steam-) pressure inside the body. If the packaging was opened before usage, the IC has to be heated up for some hours (around 90°C) for drying (think of ESD-protection!). Do not re-use BGAs at all!

• For sets produced before 1.1.2005, containing leaded soldering tin and components, all needed spare parts will be available till the end of the service period. For the repair of such sets nothing changes.

In case of doubt whether the board is lead-free or not (or with mixed technologies), you can use the following method:

• Always use the highest temperature to solder, when using SAC305 (see also instructions below).

• De-solder thoroughly (clean solder joints to avoid mix of two alloys).

Caution: For BGA-ICs, you must use the correct temperatureprofile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair downloads". For additional questions please contact your local repair help desk.

Figure 2-1 Serial number example

Regardless of the special lead-free logo (which is not always indicated), one must treat all sets from this date onwards according to the rules as described below.

Figure 2-2 Lead-free logo

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilise the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilised at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to

2.3.5 Alternative BOM identification

In September 2003, Philips CE introduced a change in the way the serial number (or production number, see Figure 2-1) is composed. From this date on, the third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative BOM (Bill of Materials used for producing the specific model of TV set). It is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different O.E.M.s. By looking at the third digit of the serial number, the service technician can see if there is more than one type of B.O.M. used in the production of the TV set he is working with. He can then consult the At Your Service Web site, where he can type in the Commercial Type Version Number of the TV set (e.g. 28PW9515/12), after which a screen will appear that gives information about the number of alternative B.O.M.s used. If the third digit of the serial number contains the number 1 (example: AG1B033500001), then there is only one B.O.M. version of the TV set on the market. If the third digit is a 2 (example: AG2B0335000001), then there are two different B.O.M.s. Information about this is important for ordering

the correct spare parts!

For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26 = 35 different B.O.M.s can be indicated by the third digit of the serial number.

2.3.6 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock. While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

EN 8 BJ3.0E PA3.

3. Directions for Use

You can download this information from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

Directions for Use

4. Mechanical Instructions

Mechanical Instructions

EN 9BJ3.0E PA 4.

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assy/Panel Removal

4.4 Set Re-assembly

4.1 Cable Dressing

Notes:

• Figures below can deviate slightly from the actual situation, due to the different set executions.

• Follow the disassemble instructions in described order.

4.2 Service Positions

For easy servicing of this set, there are a few possibilities created:

• The buffers from the packaging.

• Foam bars (created for service).

• Aluminium service stands (created for Service).

Figure 4-1 Cable dressing (42-inch model)

4.2.1 Foam Bars

The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, you can monitor the screen.

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Figure 4-2 Foam bars

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EN 10 BJ3.0E PA4.

Mechanical Instructions

4.2.2 Aluminium Stands

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Figure 4-3 Aluminium stands (drawing of MkI)

The new MkII aluminium stands (not on drawing) with order code 3122 785 90690, can also be used to do measurements, alignments, and duration tests. The stands can be (dis)mounted quick and easy by means of sliding them in/out the "mushrooms". The new stands are backwards compatible with the earlier models. Important: For (older) FTV sets without these "mushrooms", it is obligatory to use the provided screws, otherwise it is possible to damage the monitor inside!.

4.3.2 Rear Cover

1. Remove the T10 tapping screws [4] underneath the main I/ O panel that hold the rear cover.

2. Remove the T10 parker screws [5] around the edges of the rear cover.

3. Lift the metal rear cover from the set. Make sure that wires and flat foils are not damaged.

4.3.3 Speaker

After removing the rear cover, you gain access to the speakers. Each speaker is fixed with four T10 screws [1]. See Figure “Speaker removal”. After removal of these screws, the speakers can be removed. Caution: never disconnect the speakers with a playing set, because otherwise the class-D audio amplifiers could be damaged!

4.3 Assy/Panel Removal

4.3.1 Metal Back Plate

Disconnect the Mains/AC Power cord before you remove the rear cover! Note: a sticker containing the type number [1] has been added on the right lower corner of the rear cover, allowing the customer to read the number without lifting the set from the wall.

1. Place the TV set upside down on a table top, using the foam bars (see part “Foam Bars”). Caution: do not put pressure on the display, but let the monitor lean on the Front cover.

2. Remove T10 tapping screws [2] from the top, centre, bottom, left and right side of the back plate.

3. Remove “mushrooms” [3] from the back plate.

4. Lift the back plate from the TV. Make sure that wires and flat foils are not damaged while lifting the back plate.

2 2

212

4 444

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Figure 4-5 Speaker removal

4.3.4 Speaker Frame

After the speakers have been removed, the plastic speaker frame underneath the set can be removed. See Figure “Speaker frame removal”.

1. Remove the cables that are guided by the speaker frame from its clamps [1].

2. Remove parker T10 screws [2] that hold the frame and pull the frame downwards.

Figure 4-6 Speaker frame removal

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Note: the speaker frame cannot be removed without the speakers being removed first, since on each side of the frame there is a hidden screw underneath the speaker.

Figure 4-4 Metal back plate and rear cover removal

Mechanical Instructions

EN 11BJ3.0E PA 4.

4.3.5 AmbiLight Inverter Panel

There are two AmbiLight Inverter Panels used in this set. The instructions to remove the right one (seen from the back side of the set) are as follows:

1. Disconnect the cables [1] from the panel.

2. Push back the clamps [2] on the right side that hold the assy.

3. Take out the panel (it hinges on the left side).

When defective, replace the whole unit.

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The assy is packed into two plastic frames. To unpack the inner frame, lift the two clamps [1] of the outer frame and take the inner frame out. See Figure “Control panel frame removal”.

Figure 4-9 Control panel frame removal

To take the assy out of the inner frame, lift the two clamps of the frame [2] and slightly pull the assy out. Only now the cable can be disconnected. When defective, replace the whole unit.

4.3.7 Side I/O Panel

The Side I/O Panel can be removed together with its plastic frame.

1. Disconnect the USB cable and the flat cable [1] from the panel.

2. Push the plastic frame slightly downwards towards the bottom of the set [2], and take the frame out together with the assy.

3. Push back the clamps [3] on the left side that hold the assy.

4. Take out the assy from the plastic frame, it hinges on the right side.

When defective, replace the whole unit.

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Figure 4-7 AmbiLight right side inverter panel removal

4.3.6 Control Panel

The Control Panel can be taken out by removing the two T10 screws [1] that hold the plastic frame. See Figure “Control panel removal”. The cable can not be disconnected from the assy at this moment. While still connected to the assy, the cable must now be released from the two clamps on the chassis nearest to the assy.

Figure 4-10 Side I/O panel removal

4.3.8 Audio Panel

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Figure 4-8 Control panel removal

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1. Disconnect all cables from the Audio Panel.

2. Remove the two T10 mounting screws [1] from the Audio Panel. See Figure “Audio Panel removal”.

3. Take out the Audio Panel (it hinges at the right side).

EN 12 BJ3.0E PA4.

Mechanical Instructions

Figure 4-11 Audio Panel removal

4.3.9 Small Signal Board (SSB) and Main I/O Panel

Caution: it is absolutely mandatory to remount all different

screws at their original position during re-assembly. Failure to do so may result in damaging the SSB.

Removal from the set

1. Remove the two T10 tapping screws [1] that hold the SSB. This will disconnect the earth cable to the PDP. See Figure “SSB top shielding”.

2. Disconnect the mains power supply cable on the PDP supply panel [2].

3. Disconnect all cables [3] from the SSB. This includes the USB plug and the fragile LVDS cable [4]. For the latter, a plastic cover has to be removed first.

4. Lift the SSB, together with the mains filter and Main I/O Panel from the set.

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Figure 4-13 SSB bottom shielding

Removing the SSB and Main I/O Panel

See Figure “SSB and main I/O panel”.

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Figure 4-14 SSB and Main I/O Panel

1. The SSB is mounted with two tapping T10 screws [1]. After having unplugged the cables to the main I/O panel, they are accessible.

2. The Main I/O Panel is mounted with four tapping T10 screws [2].

5 5

5 55

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Figure 4-12 SSB top shielding

Removing the shielding

1. Unplug the mains filter earth cable from the top shielding.

2. Remove the T10 tapping screws [5]. See Figure “SSB top shielding”.

3. Remove the T10 parker screws [6].

4. On the bottom shield, remove the T10 tapping screws [1]. See Figure “SSB bottom shielding”.

5. Remove two T10 tapping screws [2] and three T10 parker screws [3].

6. After the rear shielding is removed, the top shielding can be removed.

4.3.10 Platform Supply Panel

See Figure “Platform Supply Panel” for details.

Figure 4-15 Platform Supply Panel

1. Remove the T10 tapping screws [1] (the upper one is hidden but can be accessed via a hole in the metal frame).

2. Unplug the cables except for the upper ones.

3. Take the panel out (it hinges on the left side) and unplug the remaining upper cables.

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Mechanical Instructions

EN 13BJ3.0E PA 4.

4.3.11 PDP Supply Panel

See Figure “PDP supply Panel Removal” for details.

Figure 4-16 PDP Supply Panel removal

1. Unplug all cables except the ones on the right side.

2. Remove the T10 tapping screws [1].

3. Carefully pull the panel to the left, unplug the remaining cables and take the panel out.

4.3.12 AmbiLight Diffusor Frame

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speaker frame must be removed, as described earlier in this chapter. See figure “AmbiLight diffusor frame removal” for details.

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Figure 4-17 AmbiLight Diffusor Frame removal

1. Remove the remaining tapping T10 screws [1].

2. From the right AmbiLight Inverter Panel, unplug two cables [2] that lead to the SSB.

3. Remove the side I/O panel and Control Panel as previously described without unplugging the cables. Unclamp the cables in the set and place the units in the centre of the set.

4. Carefully lift the plastic frame from the set. See Figure “AmbiLight diffusor frame lift”.

Before the AmbiLight lamp units can be removed, the AmbiLight diffusor frame must be lifted. Before this, the

Figure 4-18 AmbiLight diffusor frame lift

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EN 14 BJ3.0E PA4.

Now the AmbiLight lamp units can be removed from the frame. Each of them is fixed with four T10 parker screws: two on the inside and two on the outside of the frame.

4.3.13 LED Panel

1. After the AmbiLight diffusor frame has been removed, the LED Panel is accessible.

2. Remove the T10 mounting screws that hold the panel.

3. Take out the panel.

When defective, replace the whole unit. Reconnect the earthcable during re-assembly.

4.3.14 Plasma Display Panel / Glass Plate

Before removing the PDP, related panels and the glass plate, the primary and secondary chassis frames have to be removed.

Primary Chassis Frame Removal

Mechanical Instructions

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Figure 4-19 Primary chassis frame removal

1. Take out the SSB and main I/O panel as previously described.

2. Remove the T10 parker screws [1].

3. Remove one T10 tapping screw [2] that connects the top frame with the bottom frame.

4. Remove two supply cables [3] that connect the PDP supply panel with the platform supply panel from their clamps.

5. Remove the cable tie [4] of the ferrite core. During reassembly, replace it by a new one.

6. Disconnect two cables [5] from the Audio Panel.

7. Disconnect one cable [6] from the Platform Supply Panel.

8. Remove the LED Panel as previously described without disconnecting the cable. Release the cable from its clamps and place the panel in the middle of the set.

9. Now the primary chassis frame can be lifted, together with the Side I/O-, the LED- and the Control Panel. See Figure “Primary chassis frame lift”.

Mechanical Instructions

EN 15BJ3.0E PA 4.

Figure 4-20 Primary chassis frame lift

Secondary Chassis Frame Removal

2 2

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Figure 4-21 Secondary chassis frame removal

1. Remove the T25 tapping screws [1].

2. Remove the T10 parker screws [2].

3. Remove one T20 tapping screw [3].

4. Disconnect one connector [4] at the bottom of the Display Supply Panel.

5. Disconnect two cables [5] at the top of the Platform Supply Panel.

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Plasma Display Panel Removal

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Figure 4-22 Plasma Display Panel removal

Now the PDP and the glass plate can be removed. Before sending the PDP for repair, remove the Display Supply Panel (only for FHP panels) and the LVDS cable. The glass plate can be removed after lifting the surrounding metal frame [1].

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4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position. See figure "Cable dressing".

• Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.

Mechanical Instructions

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

EN 17BJ3.0E PA 5.

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

The chassis is equipped with test points (Fxxx) printed on the circuit board assemblies. As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. Several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer.

This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. Minimum requirements for ComPair: a Pentium processor, a Windows OS, and a CD-ROM drive (see also paragraph "ComPair").

• All sound settings at 50%, except volume at 25%.

• All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute). – Automatic volume levelling (AVL). – Auto switch "off" (when no video signal was received

for 10 minutes). – Skip/blank of non-favourite pre-sets. – Smart modes. – Auto store of personal presets. – Auto user menu time-out.

How to Activate SDM

For DVBT TV’s there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according table “SDM Default Settings”.

• Analogue SDM: use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the “MENU” button again.

• Digital SDM: use the standard RC-transmitter and key in the code “062593”, directly followed by the “MENU” button. Depending on the software version it is possible that the tuning will not work correctly. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the “MENU” button again.

• Analogue SDM can also be activated by shorting for a moment the two solder pads [1] on the SSB, with the indication “SDM”. They are located outside the shielding. Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor. See figure “Service mode pads”.

5.2.1 Service Default Mode (SDM)

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See paragraph “Stepwise Start Up”.

• To override SW protections detected by Viper. Depending on the SW version it is possible that this mechanism does not work correctly. See also paragraph “Error codes”.

• To start the blinking LED procedure (not valid in protection mode).

Specifications

Table 5-1 SDM default settings

Region Freq. (MHz)

Europe, AP(PAL/Multi) 475.25 PAL B/G

Europe, AP DVBT 546.000

PID Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07

• All picture settings at 50% (brightness, colour, contrast).

Default system

DVBT

SPI2SPI

SDM1SDM

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Figure 5-1 Service mode pads

After activating this mode, “SDM” will appear in the upper right corner of the screen (if you have picture).

How to Navigate

When you press the “MENU” button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background).

How to Exit SDM

Use one of the following methods:

• Switch the set to STAND-BY via the RC-transmitter.

• Via a standard customer RC-transmitter: key in “00”sequence.

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Service Modes, Error Codes, and Fault Finding

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

How to Activate SAM

Via a standard RC transmitter: key in the code “062596” directly followed by the “INFO” button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC.

Contents of SAM:

• Hardware Info. – A. SW Version. Displays the software version of the

VIPER software (main software) (example: BX31E-

1.2.3.4_12345 = AAAAB_X.Y.W.Z_NNNNN).

• AAAA= the software name.

• B= the region: A= AP, E= EU, L= LatAm, U = US. For AP sets it is possible that the Europe software version is used.

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).

• NNNNN= last five digits of 12nc code of the software.

– B. SBY PROC Version. Displays the software version

of the stand-by processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "on/off", 0.5 hours is added to this number.

• Errors. (Followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph “Error Codes”).

• Defective Module. Here the module that generates the error is displayed. If there are multiple errors in the buffer, which are not all generated by a single module, there is probably another defect. It will then display the message “UNKNOWN” here. Not all errors will display a defective module name.

• Reset Error Buffer. When you press “cursor right” and then the “OK” button, the error buffer is reset.

• Alignments. This will activate the “ALIGNMENTS” submenu.

• Dealer Options. Extra features for the dealers.

• Options. Extra features for Service. For more info regarding option codes, see chapter 8. Note that if you change the option code numbers, you have to confirm your changes with the “OK” button before you store the options. Otherwise you will lose your changes.

• Initialise NVM. When an NVM was corrupted (or replaced) in the former EMG based chassis, the microprocessor replaces the content with default data (to assure that the set can operate). However, all preferences and alignment values are gone now, and option numbers are not correct. Therefore, this was a very drastic way. In this chassis, the procedure is implemented in another way: The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give

the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialize the NVM (same as in the past, however now it

happens conscious).

Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture any more because your display option is not correct. So, before you can initialize your NVM via the SAM, you need to have picture and therefore you need the correct display option. To adapt this option, you can use ComPair (the correct HEX values for the options can be found in the table below) or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” button and “XXX” (where XXX is the 3 digit decimal display option code as mentioned in the first column of the next table). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialised first (loaded with default values). This initialising can take up to 20 seconds.

Table 5-2 Display option code overview

Display Option

000 00 PDP SDI HD V3 42” 768p

001 01 PDP SDI HD V3 50” 768p

002 02 PDP FHP 42” 1024i

003 03 LCD LPL 30” 768p

004 04 LCD LPL 37” 768p

005 05 LCD LPL 42” 768p

006 06 LCD SHARP 32” 768p

007 07 PDP SDI SD V3 42” 480p

008 08 PDP FHP 37” 1024i

009 09 LCOS XION - 720p

010 0A LCD AUO 30” 768p

011 0B LCD LPL 32” 768p

012 0C LCD AUO 32” 768p

013 0D LCD SHARP 37” 768p

014 0E LCD LPL full HD 42” 1080p

015 0F PDP SDI SD 37” 480p

016 10 PDP FHP 37” 1080i

017 11 PDP FHP 42” 1080i

018 12 PDP FHP 55” 768p

019 13 LCOS VENUS - 720p

020 14 LCOS VENUS full HD - 1080p

021 15 LCD LPL 26” 768p

022 16 LCD LPL clear lcd 32” 768p

023 17 PDP LG SD 42” 480p

024 18 PDP SDI V4 42” 480p

025 19 PDP SDI V4 42” 768p

026 1A PDP FHP A2 42” 1024i

027 1B PDP SDI HD V4 50” 768p

028 1C LCD Sharp full HD 37” 1080p

029 1D LCD AUO 32” 768p

030 1E for development sample only

031 1F LCD Sharp full HD clear lcd V3.0 37” 1080p

032 20 LCD LPL 20” 768p

033 21 LCD QDI 23” 768p

034 22 ECO PTV 51” 1080i

035 23 ECO PTV 55” 1080i

036 24 ECO PTV 61” 1080i

037 25 PDP FHP A3 42” 1024i

038 26 DLP 50” 720p

039 27 DLP 60” 720p

040 28 LCD Sharp V2.3 32” 768p

041 29 LCD LPL clear lcd 42” 768p

042 2A PDP SDI V4 63” 768p

043 2B LCD Sharp V3.0 clear lcd 37” 768p

044 2C LCD Sharp V2.3 37” 768p

045 2D LCD LPL 26” 768p

046 2E LCD LPL 32” 768p

HEX Display Type Size Vertical

Resolution

Service Modes, Error Codes, and Fault Finding

EN 19BJ3.0E PA 5.

• Store. All options and alignments are stored when pressing “cursor right” and then the “OK”-button

• SW Maintenance. – SW Events. Not useful for Service purposes. In case

of specific software problems, the development department can ask for this info.

– HW Events. Not useful for Service purposes. In case

of specific software problems, the development department can ask for this info.

• Operation hours PDP. Here you are able to reset the operations hours of the plasma display. This has to be done in case of replacement of the display.

• Upload to USB. Here you are able to upload several settings from the TV to a USB stick which is connected to the Side IO. The four items are “Channel list”, “Personal settings”, “Option codes” and “Display-related alignments”. First you have to create a directory “repair\” in the root of the USB stick.To upload the settings you have to select each item separately, press “cursor right”, confirm with “OK” and wait until “Done” appears. Now the settings are stored onto your USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is running and if you have picture. This method is created to be able to save the customer’s TV settings and to store them into another SSB.

• Download from USB. Here you are able to download several settings from the USB stick to the TV. Same way of working as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary.

How to Navigate

• In SAM, you can select the menu items with the “CURSOR UP/DOWN” key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu.

• With the “OK” key, it is possible to activate the selected action.

How to Exit SAM

Use one of the following methods:

• Press the “MENU” button on the RC-transmitter.

• Switch the set to STAND-BY via the RC-transmitter.

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.

When in this chassis, CSM is activated, a colour bar test pattern will be visible for 5 seconds. This test pattern is generated by the Pacific3. So if you see this test pattern you can determine that the back end video chain (Pacific3, LVDS and display) is working. Also new in this chassis: when you activate CSM and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of your USB stick. This info can be handy if you don’t have picture.

How to Activate CSM

Key in the code “123654” via the standard RC transmitter.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, you can navigate through the menus.

Contents of CSM

• Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee a possibility to do this.

• Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a possibility to do this.

• Code 1. Gives the latest five errors of the error buffer. As soon as the built-in diagnose software has detected an error the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph Error Codes for a description.

• Code 2. Gives the first five errors of the error buffer. See also paragraph Error Codes for a description.

• Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode).

• Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode).

• 12NC SSB. Gives the 12NC of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this 12NC has to be re-written to NVM. ComPair will foresee a possibility to do this. The 12NC of the SSB itself can be found back on a sticker of the SSB (not the sticker on the shielding but the one on the PWB itself).

• Digital Natural Motion. Gives the last status of the Digital Natural Motion setting, as set by the customer. Possible values are “Off”, “Minimum” and “Maximum”. See DFU on how to change this item.

• Pixel Plus. Gives the last status of the Pixel Plus setting, as set by the customer. Possible values are “On” and “Off”. See DFU on how to change this item.

• DNR. Gives the last status of the DNR setting, as set by the customer. Possible values are “Off”, “Minimum”, “Medium” and “Maximum”. See DFU on how to change this item.

• Noise Figure. Gives the noise ratio for the selected transmitter. This value can vary from 0 (good signal) to 127 (average signal) and to 255 (bad signal). For some software versions, the noise figure will only be valid when “Active Control” is set to “medium” or “maximum” before activating CSM. Noise figure is not applicable for DVBT channels.

• Headphone Volume. Gives the last status of the headphone volume, as set by the customer. The value can vary from 0 (volume is minimum) to 100 (volume is maximum). See DFU on how to change this item.

• Dolby. Indicates whether the received transmitter transmits Dolby sound (“ON”) or not (“OFF”). Attention: The presence of Dolby can only be tested by the software on the Dolby Signalling bit. If a Dolby transmission is received without a Dolby Signalling bit, this indicator will show “OFF” even though a Dolby transmission is received.

• Surround Mode. Indicates the by the customer selected sound mode (or automatically chosen mode). Possible values are “STEREO” and “VIRTUAL DOLBY SURROUND”. It can also have been selected automatically by signalling bits (internal software). See DFU on how to change this item.

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Service Modes, Error Codes, and Fault Finding

• Audio System. Gives information about the audible audio system. Possible values are “Stereo”, ”Mono”, “Mono selected”, “Dual I”, “Dual II”, “Nicam Stereo”, “Nicam mono”, Nicam dual I”, “Nicam dual II”, “Nicam available”, “Analog In: No Dig. Audio”, “Dolby Digital 1+1”, “Dolby Digital 1/0”, “Dolby Digital 2/0”, “Dolby Digital 2/1”, “Dolby Digital 2/2”, “Dolby Digital 3/0”, “Dolby Digital 3/1”, “Dolby Digital 3/2”, “Dolby Digital Dual I”, “Dolby Digital Dual II”, “MPEG 1+1”, “MPEG 1/0”, “MPEG 2/0” and “Not supported signal”. This is the same info as you will see when pressing the “INFO” button in normal user mode (item “Sound”). When the audio is muted, there will be no info displayed.

• AVL. Indicates the last status of AVL (Automatic Volume Level) as set by the customer: See DFU on how to change this item.

• Delta Volume. Indicates the last status of the delta volume for the selected preset as set by the customer: from “-12” to “+12”. See DFU on how to change this item..

• Preset Lock. Indicates if the selected preset has a child lock: “LOCKED” or “UNLOCKED”. See DFU on how to change this item..

• Child lock. Indicates if “Child lock” is set to “UNLOCK”, “LOCKED” or “CUSTOM LOCK. See DFU on how to change this item..

• Lock after. Indicates at what time the channel lock is set: “OFF” or e.g. “18:45” (lock time). See DFU on how to change this item.

• Parental rating lock. Gives the last status of the parental rating lock as set by the customer. See DFU on how to change this item.

• Parental rating status. Gives the value of the parental rating status as sent by the current preset.

• TV ratings lock. Only applicable for US.

• Movie ratings lock. Only applicable for US.

• V-Chip TV status. Only applicable for US.

• V-Chip movie status. Only applicable for US.

• Region rating status (RRT). Only applicable for US.

• On timer. Indicates if the “On timer” is set “ON” or “OFF” and when it is set to “ON”, also start time, start day and program number is displayed. See DFU on how to change this item.

• Location. Gives the last status of the location setting as set via the installation menu. Possible values are “Shop” and “Home”. If the location is set to “Shop”, several settings are fixed. So for a customer location must be set to “Home”. Can be changed via the installation menu (see also DFU).

• HDMI key validity. Indicates if the HDMI keys (or HDCP keys) are valid or not. In case these keys are not valid and the customer wants to make use of the HDMI functionality, the SSB has to be replaced.

• IEEE key validity. Not applicable.

• POD key validity. Not applicable.

• Tuner Frequency. Indicates the frequency the selected transmitter is tuned to.

• TV System. Gives information about the video system of the selected transmitter. In case a DVBT signal is received this item will also show ATSC. – BG: PAL BG signal received – DK: PAL DK signal received – L/La: SECAM L/La signal received – I: PAL I signal received – M: NTSC M signal received – ATSC: ATSC or DVBT signal received

• Source. Indicates which source is used and the video quality of the selected source. (Example: Tuner, Video) Source: “TUNER”, “EXT1”, “EXT2”, “EXT3”, “EXT4”, “YPbPr1”, “YPbPr2”, “VGA”, “DVI-I”, ““HDMI 1”, “HDMI 2”, “SIDE” and “DVI”. Video signal quality: “VIDEO”, “SVIDEO”, “RGB 1FH”, “YUV”, “VGA”, “SVGA”, “XGA”, “CVBS”, Y/C”, “YPBPR 1FH 480p”, “YPBPR 1FH 576p”, “YPBPR 1FH 1080I”, “YPBPR 2FH 480p”, “YPBPR 2FH 576p”, “YPBPR 2FH 1080i”, “RGB 2FH 480p”, “RGB 2FH 576p”, “RGB 2FH 1080i”, “720p” or “Unsupported”.

• Tuned Bit. Due to the DVBT architectural setup this item does not give useful information any more.

• Digital signal modulation. No useful information for Service purposes.

• 12NC one zip SW. Displays the 12NC number of the one- zip file as it is used for programming software in production. In this one-zip file all below software version can be found.

• Initial main SW. Displays the main software version which was initially loaded by the factory.

• Current main SW. Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: BX31E_1.2.3.4.

• Flash utils SW. Displays the software version of the software which contains all necessary components of the download application. To program this software, EJTAG tooling is needed. Example: FLASH_1.1.0.0.

• Standby SW. Displays the built-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB.(see chapter Software upgrade). Example: STDBY_3.0.1.2.

• MOP SW. Not applicable for this chassis.

• Pacific 3 Flash SW. Displays the Pacific 3 software version.

• NVM version. Displays the NVM version as programmed by factory.

How to Exit CSM

Press “MENU” on the RC-transmitter.

5.3 Stepwise Start-up

The stepwise start-up method, as known from FTL/FTP sets (EMG based sets) is not valid any more. There are two possible situation: one for protections detected by standby software and one for protections detected by main software. When the TV is in a protection state due to an error detected by standby software (and thus blinking an error) and SDM is activated via shortcutting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know here is, that if e.g. the 3V3 detection fails (and thus error 11 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted). When the TV is in protection state due to an error detected by main software (Viper protection) and SDM is activated via shortcutting the pins on the SSB, the TV starts up and ignores the error. Due to architectural reasons it is possible that the TV will end up in an undefined state (e.g. when the fast I blocked). In this case diagnose has to be done via ComPair.

The abbreviations “SP” and “MP” in the figures stand for:

• SP: protection or error detected by the Stand-by Processor.

• MP: protection or error detected by the VIPER Main Processor.

In the next transition diagrams for “POD” should be read “CI”.

C bus is

Service Modes, Error Codes, and Fault Finding

Off

Mains

off

Mains

EN 21BJ3.0E PA 5.

- WakeUp requested

- Acquisition

St by

(Off St by)

- POD Card removed

- tact SW pushed

needed

- No data Acquisition required and no POD present

- tact SW pushed

- WakeUp requested

- Acquisition needed

Acquisition required and POD present

POD St by

For detailed information concerning the triggers that cause the state transitions, please consult the Jaguar FRS or the ATSC SAD.

The protection state is hardware wise identical to the standby state but has other, limited wake up reasons.

Figure 5-2 Transition diagram

No data

Semi St by

GoToProtection

WakeUp requeste

- St by requested

- tact SW pushed

WakeUp requeste

Protection

Active

GoToProtection

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EN 22 BJ3.0E PA5.

Service Modes, Error Codes, and Fault Finding

action holder: MIPS

action holder: St-by

autonomous action

The audio protection circuit shuts down the supply autonomously. This triggers a set restart and during that restart (so at this check here), it will be observed that the audio protection line is high and the audio protection mode is entered. This condition is not valid for an SDI PDP. In this PDP set, the audio protection latch is not present and hence the HIGH condition here will never be observed. As a result, when an audio protection occurs, the set will restart and will enter a supply protection mode because of a missing power supply.

Off

Mains is applied

Standby Supply starts running.

+5V2, 1V2Stb, 3V3Stb and +2V5D become present.

In case of PDP 3V3 Vpr to CPU PDP becomes present.

st-by µP resets

All I/O lines have a High default state:

- Sound-Enable and Reset-Audio should remain high.

- NVM power line is high, no NVM communication possible.

Initialise I/O pins of the st-by µP, start keyboard scanning, RC

PDPGO line is high (either HW wise in a non FHP set or

because of the stby µP reset in a FHP set) which is the good

Switch LOW the NVM power reset line. Add a 2ms delay

before trying to address the NVM to allow correct NVM

Switch ON all supplies by switching LOW the POD-MODE

- Assert the Viper reset.

detection, P50 decoding. Wake up reasons are off.

state at cold boot to be able to start the FHP.

Audio Protection Line

HIGH?

initialization.

and the ON-MODE I/O lines.

Stand by or

Protection

If the protection state was left by short circuiting the

SDM pins, detection of a protection condition during

startup will stall the startup. Protection conditions in a

playing set will be ignored. The protection mode will

- Switch Sound-Enable and Reset-Audio high.

not be entered.

They are low in the standby mode if the

standby mode lasted longer than 10s.

Yes

Audio Er ror

Switching the POD-MODE low in an FHP PDP set makes the CPUGO go high and starts the PDP CPU.

Switching the POD-MODE and the ON-mode low in an SDI PDP set makes the PDP supplies go to the ON mode.

+5V, +8V6, +12VS, +12VSW and Vsound are switched on

Wait 50ms and then start polling the detect-

5V, detect-8V6 and detect-12V every 40ms.

detect-5V

received within 2900 ms after

POD-MODE I/O line

toggle?

- Only when the PDPGO is low, a retry should be considered (the PDP could have reset internally). If the PDPGO is already high, there is no use in trying to restart.

- PDPGO line is pulled high in all non FHP sets so this extra startup delay in case of a fault condition is not valid.

- Switching the PDPGO high will give a visual artefact and should only be done if really necessary.

activate +5V supply detection algorithm

Yes

The availability of the supplies is checked through detect signals (delivered by

dedicated detect-IC's) going to the st-by µP. These signals are available for

+12V, +8V6, +5V, +1V2 and +2V5. A low to high transition of the signals should

occur within a certain time after toggling the standby line. If an observers is

detected before the time-out elapses, of course, the process should continue in

Switch PDPGO high:

PDP should start: 5V, 8V6 and

12V are activated

Yes

received within

2900 ms after PDPGO

PDPGO

Hig h?

detect-5V

toggle?

order to minimize start up time.

Yes

+5V erro r

detect-12VSW received within

2900 ms after POD-mode I/O

line toggle?

Yes

activate +12VSW supply

detection algorithm

+12V error

No need to wait for the 8V6 detection at this point.

within 6300 ms after POD-mode I/O line

Enable the +1V2 supply (ENABLE-1V2)

To part BTo part B To part B To part B

Figure 5-3 “Off” to “Semi Stand-by” flowchart (part 1)

detect-8V6 rece ived

toggle? Startup shall not wait for this

detection and continue startup.

Yes

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Service Modes, Error Codes, and Fault Finding

From part AFrom part A From part A From part A

action holder: MIPS

action holder: St-by

autonomous action

Start polling the detect-1V2 every 40ms

+8V6 erro r

activate +8V6 supply

detection algorithm

EN 23BJ3.0E PA 5.

detect-1V2

received within

250ms?

Start polling the detect-3V3 every 40ms

Activate supply detection algorithms for

Yes

Enable the supply for

+2.5V and +3.3V (ENABLE-3V3)

detect-3V3

received within

250 ms?

Yes

+1V2 and +3V3

SUPPLY-FAULT I/O line

is High?

Yes

Enable the supply fault detection

interrupt

+1.2V err or

No separate enable and detect is present for the +2V5 supply in the Baby Jaguar.

+3.3V err orNo

Supply fault errorNo

return

Set I²C slave address

of Standby µP to (A0h)

Detect EJTAG debug probe

(pulling pin of the probe interface to

ground by inserting EJTAG probe)

EJTAG pro be connected ?

Release viper reset

Feed warm boot script(2)

Cold boot?

Yes

Release viper reset

Feed cold boot script(1)

Release PNX2015 reset 100ms after

Viper reset is released

Bootscript ready

in 1250 ms?

Yes

Set I²C slave address

of Standby µP to (64h)

Yes

Release viper reset

Feed initializing boot script (3)

disable alive mechanism

Release PNX2015 reset 100ms

after Viper reset is released

RPC start (comm. protocol)

To part C To part C To part C

Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 2)

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EN 24 BJ3.0E PA5.

Code = 5

Switch Viper in reset

Wait 10ms

Switch the NVM reset

line HIGH.

Disable all supply related protections and

switch off the +2V5, +3V3 DC/DC converter.

Service Modes, Error Codes, and Fault Finding

From part B From part BFrom part BFrom part A

Code = 53

Flash to Ram image

transfer succeeded

wit hi n 3 0s ?

Yes

Viper SW initialization

succeeded wit hi n 2 0s ?

Yes

Enable Alive check mechanism

MIPS reads the wake up reason

from standby µP.

Wait until Viper starts to

communicate

action holder: MIPS

action holder: St-by

autonomous action

3-th try?

Yes

Log Code as

error code

Wait 5ms

switch off the remaining DC/DC

converters

Switch POD- MODE an d ON-MODE

I/O line high.

Wait for the +8V6 to be d etected if not yet present. (if

it does not come, the standby µP will enter a protection mode, this is not a dead end here)

FHP PDP

Set?

Init FHP PDP b y tri gger ing

CHS displays

Initialize_display interface

- Register PIIConfig of the Pacific3: LVDS function should be set to 0 (CMOS input) in the Baby Jaguar platform.

- POIConfig: lvds function should be set to 0 (CMOS out on Baby)

- PanelConfig register: PanelOff = 0, PanelOn = 1. P3 can always be on, switching of lvds is done through PNX.

Start 4 seconds preheating timer in case of

an LPL scanning backlight LCD set.

(AVIP's need to be started before the MPIF's in order to have a good clock distribution). AVIP default power-up mode is Standby. The Viper instructs AVIP via I²C to enable all the PLL's and clocks and hence enter to Full Power mode. See FMS AVIP for further details and the rest of the initialization.

initialize PNX2015 HD subsystem according

FMS information

MPIF's should be initialized according the FMS information. MPIF should deliver 2 observers: POR= 0; normal operation ROK = 1; reference frequency is present (coming from AVIP)

Yes

Send ST BYEN = 1

PFCON = 1 VCCON = 1

to PDP display (I²C)

Switch PDPGO l ow

All observers present with correct state?

Yes

initialize tuners and Hirate according FMS

Initialize video processing IC's according FMS information:

- Spider

initialize Columbus by triggering CHS Columbus Init interface initialize 3D Combfilte r by trigg ering CHS 3D Comb filt er Init interface initialize AutoTV by triggering CHS AutoTV Init inte rface See appropriate CHS documents for further details.

Do not enter semi-standby state in case of an LPL scanning backlight LCD set before 4s preheating timer has elapsed.

information

Initialize source selection according FMS

and CHS information

Initialize Pacific related Ambilight settin gs

(if applicable)

Initialize Ambilight with Lights off.

Semi-Standby

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 3)

Log appropriate

Observer error

Because of a bug in the Pacific IC, all video and display related Pacific parameters should be initialized befor e initializing the ambiligh t related Pacific parameters. If not, initializing the video and display rela ted Pacific p arameters will o verwrite the ambilight parameters.

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Service Modes, Error Codes, and Fault Finding

42" FHP 1024i A3

Semi Standby

EN 25BJ3.0E PA 5.

Assert RGB video blanking

and audio mute

Initialize audio and video processing IC's and

functions according needed use case.

Wait until QVCP generates a valid lvds output

Switch off RGB blanking after valid, stable video, corresponding to

the requested output is delivered by the Viper

Vs and Va become active

clock.

Mak e PDP G O high:

Power-OK display

detected within 2s after

switching PDPGO?

PDPON mode [ CNDC] = 4

detected within 10s after

switching PDPGO?

action holder: MIPS

action holder: St-by

autonomous action

Log display error

Yes

Add 800ms delay before resuming startup to avoid transients

because of slow rising high tension voltages

Switch on LVDS transmitter

(PNX2015)

Enable anti-aging through Anti-

agingEnable interface of CHS

displays

Unblank by sending ADEN = 1

to PDP display

Switch Audio-Reset and sound enable low and demute

(see CHS audio LdspMute interface).

Start po lling PDP-IRQ

Active

Yes

Return

Yes

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Figure 5-6 “Semi Stand-by” to “Active” flowchart 42” FHP 1024i A3

EN 26 BJ3.0E PA5.

Service Modes, Error Codes, and Fault Finding

42" FHP 1080i A4

Semi Standby

Assert RGB video blanking

and audio mute

Initialize audio and video processing IC's and

functions according needed use case.

Wait until QVCP generates a valid lvds output

Switch off RGB blanking after valid, stable video, corresponding to

the requested output is delivered by the Viper

Vs and Va become active

clock.

Make PD PGO high:

Power-OK display

detected within 2s after

switching PDPGO?

Yes

PDPON mode [CNDC] = 4

detected within 10s after

switching PDPGO?

Yes

action holder: MIPS

action holder: St-by

autonomous action

Log display error

Add 800ms delay before resuming startup to avoid transients

because of slow rising high tension voltages

Switch on LVDS transmitter

(PNX2015)

Enable anti-aging through

Anti-agingEnable interface of

CHS displays

Unblank by sending ADEN = 1

to PDP display

Switch Audio-Reset and sound enable low and demute

(see CHS audio LdspMute interface).

Start polling PDP-IRQ

Active

Return

Yes

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100306

Figure 5-7 “Semi Stand-by” to “Active” flowchart 42” FHP 1080i A4

Service Modes, Error Codes, and Fault Finding

42" / 50" SDI V5

63" SDI V4

Semi Standby

Assert RGB video blanking

and audio mute

Initialize audio and video processing IC's and

functions according needed use case.

EN 27BJ3.0E PA 5.

action holder: MIPS

action holder: St-by

autonomous action

Wait until QVCP generates a valid lvds output

clock.

Switch off RGB blanking after valid, stable video, corresponding to

the requested output is delivered by the Viper

Switch on LVDS transmitter

(PNX2015) (if not already on)

Switch the SDI Picture Flag low to enable picture. 1.5

seconds later, the display will unblank automatically

and show the lvds content.

Enable anti-aging through

Anti-agingEnable interface of

CHS displays

Switch Audio-Reset and sound enable low and

demute

(see CHS audio LdspMute interface).

This unblank is moved forwards on demand

of SW to allow to obtain valid QVCP output

PWR-OK-PDP

received within 10s

after Picture flag toggle

Yes

Log error and

enter protection

mode

Active

Figure 5-8 “Semi Stand-by” to “Active” flowchart 42 & 50” SDI V5 and 63” SDI V4

SPreturn

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EN 28 BJ3.0E PA5.

Service Modes, Error Codes, and Fault Finding

42" FHP 1024 A3

Active

Mute all sound outputs.

Switch reset-audio and sound-enable

lines high

Blank by sending ADEN = 0

to PDP display

Mute all video outputs

Switch off LVDS signal

(Viper I/O: PD-LVDS)

action holder: MIPS

action holder: St-by

autonomous action

Switch off PDP display by switching PDPGO low

Stop IRQ polling

Semi Standby

Figure 5-9 “Active” to “Semi Stand-by” flowchart 42” FHP 1024 A3

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Service Modes, Error Codes, and Fault Finding

42" FHP 1080i A4

Active

Mute all sound outputs.

EN 29BJ3.0E PA 5.

action holder: MIPS

action holder: St-by

autonomous action

Switch reset-audio and sound-enable

Blank by sending ADEN = 0

Switch off PDP display by switching PDPGO low

lines high

to PDP display

Mute all video outputs

Switch off LVDS signal

(Viper I/O: PD-LVDS)

Stop IRQ polling

Semi Standby

Figure 5-10 “Active” to “Semi Stand-by” flowchart 42” FHP 1080i A4

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EN 30 BJ3.0E PA5.

Service Modes, Error Codes, and Fault Finding

42" / 50" SDI V5

63" SDI V4

Active

Mute all sound outputs.

Switch reset-audio and sound-enable

lines high

Blank PDP display

Mute all video outputs

Wait 600ms to prevent image

retention

(display error)

action holder: MIPS

action holder: St-by

autonomous action

Switch off LVDS signal

(PNX2015)

Switch the SDI Picture Flag high to prevent

testpattern display in semi-standby mode

Semi Standby

Figure 5-11 “Active” to “Semi Stand-by” flowchart 42 & 50” SDI V5 and 63” SDI V4

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