Dell PowerEdge R440 Manual

4 (1)

Dell EMC PowerEdge R440

Installation and Service Manual

Regulatory Model: E45S Series

Regulatory Type: E45S001

December 2020

Rev. A11

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Contents

Chapter 1: Dell EMC PowerEdge R440 system overview.................................................................

7

Front view of the system...................................................................................................................................................

7

Left control panel view...............................................................................................................................................

10

Right control panel view.............................................................................................................................................

13

Drive indicator codes...................................................................................................................................................

14

Back view of the system..................................................................................................................................................

15

NIC indicator codes......................................................................................................................................................

17

Power supply unit indicator codes...........................................................................................................................

17

LCD panel.............................................................................................................................................................................

18

Viewing Home screen..................................................................................................................................................

19

Setup menu....................................................................................................................................................................

19

View menu.....................................................................................................................................................................

20

Locating the Service Tag of your system...................................................................................................................

20

System Label Information................................................................................................................................................

21

Chapter 2: Initial system setup and configuration........................................................................

22

Setting up your system....................................................................................................................................................

22

iDRAC configuration.........................................................................................................................................................

22

Options to set up iDRAC IP address.......................................................................................................................

22

Log in to iDRAC............................................................................................................................................................

23

Options to install the operating system.......................................................................................................................

23

Methods to download firmware and drivers.........................................................................................................

23

Downloading drivers and firmware..........................................................................................................................

24

Chapter 3: Installing and removing system components..............................................................

25

Safety instructions............................................................................................................................................................

25

Before working inside your system...............................................................................................................................

26

After working inside your system..................................................................................................................................

26

Recommended tools.........................................................................................................................................................

26

Optional front bezel..........................................................................................................................................................

26

Removing the front bezel..........................................................................................................................................

26

Installing the front bezel............................................................................................................................................

27

System cover......................................................................................................................................................................

28

Removing the system cover.....................................................................................................................................

28

Installing the system cover.......................................................................................................................................

29

Inside the system..............................................................................................................................................................

30

Backplane cover.................................................................................................................................................................

31

Removing the backplane cover.................................................................................................................................

31

Installing the backplane cover..................................................................................................................................

32

Air shroud............................................................................................................................................................................

34

Removing the air shroud............................................................................................................................................

34

Installing the air shroud..............................................................................................................................................

34

Cooling fans........................................................................................................................................................................

35

Removing the cooling fan..........................................................................................................................................

35

Contents 3

Installing cooling fan...................................................................................................................................................

36

Intrusion switch..................................................................................................................................................................

37

Removing the intrusion switch.................................................................................................................................

37

Installing the intrusion switch...................................................................................................................................

38

Drives...................................................................................................................................................................................

39

Removing a drive blank..............................................................................................................................................

39

Installing a drive blank................................................................................................................................................

39

Removing a 2.5-inch drive from a 3.5-inch drive adapter.................................................................................

40

Installing a 2.5-inch drive into a 3.5-inch drive adapter.....................................................................................

41

Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier....................................................................

41

Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier...................................................................

42

Removing a hard drive................................................................................................................................................

43

Installing a hard drive..................................................................................................................................................

44

Removing the drive from the drive carrier............................................................................................................

45

Installing a drive into the drive carrier....................................................................................................................

46

System memory.................................................................................................................................................................

46

System memory guidelines........................................................................................................................................

46

General memory module installation guidelines....................................................................................................

48

Mode-specific guidelines...........................................................................................................................................

48

Removing a memory module.....................................................................................................................................

51

Installing a memory module.......................................................................................................................................

52

Processors and heat sinks...............................................................................................................................................

53

Removing a processor and heat sink module.......................................................................................................

53

Installing a processor and heat sink module..........................................................................................................

54

Removing the processor from the processor and heat sink module..............................................................

55

Installing the processor into a processor and heat sink module......................................................................

56

Internal PERC riser...........................................................................................................................................................

58

Removing the internal PERC riser...........................................................................................................................

58

Installing the internal PERC riser.............................................................................................................................

59

Removing the PERC card from the internal PERC riser.....................................................................................

61

Installing PERC card into the internal PERC riser................................................................................................

61

Expansion cards and expansion card risers.................................................................................................................

62

Expansion card installation guidelines.....................................................................................................................

62

Expansion bus specifications....................................................................................................................................

67

Installing an expansion card riser.............................................................................................................................

67

Removing an expansion card riser...........................................................................................................................

69

Removing the expansion card from the expansion card riser...........................................................................

70

Installing the expansion card into the expansion card riser...............................................................................

73

Internal PERC riser......................................................................................................................................................

75

M.2 SSD module................................................................................................................................................................

79

Installing the M.2 SSD module..................................................................................................................................

79

Removing the M.2 SSD module...............................................................................................................................

80

Optional MicroSD or vFlash card...................................................................................................................................

81

Removing the MicroSD card.....................................................................................................................................

81

Installing the MicroSD card.......................................................................................................................................

82

Optional IDSDM or vFlash module.................................................................................................................................

83

Removing the optional IDSDM or vFlash card......................................................................................................

83

Installing optional IDSDM or vFlash card...............................................................................................................

84

LOM riser card...................................................................................................................................................................

85

Removing the LOM riser card..................................................................................................................................

85

4 Contents

Installing the LOM riser card....................................................................................................................................

86

Hard drive backplane........................................................................................................................................................

87

Hard drive backplane details.....................................................................................................................................

87

Installing the hard drive backplane .........................................................................................................................

88

Removing the hard drive backplane ......................................................................................................................

89

Cable routing......................................................................................................................................................................

90

System battery .................................................................................................................................................................

94

Replacing the system battery...................................................................................................................................

94

Optional internal USB memory key...............................................................................................................................

95

Replacing the optional internal USB memory key................................................................................................

95

Optical drive (optional)....................................................................................................................................................

96

Removing the optical drive.......................................................................................................................................

96

Installing the optical drive..........................................................................................................................................

96

Power supply units............................................................................................................................................................

97

Removing a power supply unit blank.......................................................................................................................

97

Installing a power supply unit blank.........................................................................................................................

98

Removing a power supply unit.................................................................................................................................

98

Installing a power supply unit...................................................................................................................................

99

Removing a non-redundant cabled AC power supply unit...............................................................................

100

Installing a non-redundant cabled AC power supply unit..................................................................................

101

Power interposer board..................................................................................................................................................

102

Removing power interposer board........................................................................................................................

102

Installing power interposer board...........................................................................................................................

102

Control panel.....................................................................................................................................................................

103

Removing the left control panel.............................................................................................................................

103

Installing the left control panel...............................................................................................................................

104

Removing the right control panel..........................................................................................................................

105

Installing the right control panel.............................................................................................................................

106

System board....................................................................................................................................................................

107

Removing the system board....................................................................................................................................

107

Installing the system board......................................................................................................................................

108

Trusted Platform Module................................................................................................................................................

111

Upgrading the Trusted Platform Module...............................................................................................................

111

Initializing TPM for BitLocker users.......................................................................................................................

112

Initializing the TPM 1.2 for TXT users....................................................................................................................

112

Chapter 4: Jumpers and connectors ..........................................................................................

113

System board jumpers and connectors.......................................................................................................................

113

System board jumper settings.......................................................................................................................................

114

Disabling forgotten password........................................................................................................................................

115

Chapter 5: System diagnostics...................................................................................................

116

Dell Embedded System Diagnostics.............................................................................................................................

116

Running the Embedded System Diagnostics from Boot Manager..................................................................

116

Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................

116

System diagnostic controls......................................................................................................................................

117

Chapter 6: Getting help..............................................................................................................

118

Contacting Dell EMC.......................................................................................................................................................

118

Contents 5

Documentation feedback................................................................................................................................................

118

Accessing system information by using QRL.............................................................................................................

118

Quick Resource Locator for Dell EMC PowerEdge R440 system..................................................................

119

Receiving automated support with SupportAssist ..................................................................................................

119

Recycling or End-of-Life service information............................................................................................................

119

Chapter 7: Documentation resources.........................................................................................

120

6 Contents

1

Dell EMC PowerEdge R440 system overview

The Dell EMC PowerEdge R440 system is a 1U, dual socket rack system supports up to:

Two Intel Xeon Scalable Processors

16 DIMM slots

4 x 3.5-inch drives, 8 x 2.5-inch drives, or 10 x 2.5-inch drives

Four NVMe drives on 10 x 2.5-inch drive system

Two redundant power supply units (PSU) or single cabled PSU

NOTE: All instances of SAS, SATA hard drives and SSDs are referred to as drives in this document, unless specified otherwise.

Topics:

Front view of the system

Back view of the system

LCD panel

Locating the Service Tag of your system

System Label Information

Front view of the system

The front view displays the features available on the front of the system.

Figure 1. Front view of 8 x 2.5-inch drive system

Table 1. Features available on the front of the system

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

 

 

1

Left control panel

N/A

Contains the system health and system ID, status LED, and the

 

 

 

iDRAC Quick Sync 2 (wireless) indicator.

 

 

 

 

 

NOTE: The iDRAC Quick Sync 2 indicator is available only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on certain configurations.

 

 

 

● Status LED: Enables you to identify any failed hardware

 

 

 

 

 

components. There are up to five status LEDs and an overall

 

 

 

 

 

system health LED (Chassis health and system ID) bar. For

 

 

 

 

 

more information, see the Status LED indicators section.

 

 

 

● Quick Sync 2 (wireless): Indicates a Quick Sync enabled

 

 

 

 

 

system. The Quick Sync feature is optional. This feature

 

 

 

 

 

allows management of the system by using mobile devices.

 

 

 

 

 

This feature aggregates hardware or firmware inventory and

 

 

 

 

 

various system level diagnostic and error information that

 

 

 

 

 

can be used in troubleshooting the system. For more

 

 

 

 

 

 

Dell EMC PowerEdge R440 system overview

7

Table 1. Features available on the front of the system (continued)

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

 

 

 

 

 

information, see the Integrated Dell Remote Access

 

 

 

Controller User’s Guide at www.dell.com/

 

 

 

poweredgemanuals.

2

Optical drive (optional)

N/A

One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

3

USB port (optional)

 

The USB port is USB 2.0 compliant.

4

VGA port

 

Enables you to connect a display device to the system.

 

 

 

For more information, see the PowerEdge R440 Technical

 

 

 

Specs at www.dell.com/poweredgemanuals

5

Right control panel

N/A

Contains the power button, USB port, iDRAC Direct micro port,

 

 

 

and the iDRAC Direct status LED.

6

Drive slots

N/A

 

 

 

 

Enable you to install drives that are supported on your system.

For more information, see the PowerEdge R440 Technical

Specs at www.dell.com/poweredgemanuals

Figure 2. Front view of 4 x 3.5-inch drive system

Table 2. Features available on the front of the system

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

 

 

1

Left control panel

N/A

Contains the system health and system ID, status LED, and the

 

 

 

iDRAC Quick Sync 2 (wireless) indicator.

 

 

 

 

 

NOTE: The iDRAC Quick Sync 2 indicator is available only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on certain configurations.

 

 

 

● Status LED: Enables you to identify any failed hardware

 

 

 

 

 

components. There are up to five status LEDs and an overall

 

 

 

 

 

system health LED (Chassis health and system ID) bar. For

 

 

 

 

 

more information, see the Status LED indicators section.

 

 

 

● Quick Sync 2 (wireless): Indicates a Quick Sync enabled

 

 

 

 

 

system. The Quick Sync feature is optional. This feature

 

 

 

 

 

allows management of the system by using mobile devices.

 

 

 

 

 

This feature aggregates hardware or firmware inventory and

 

 

 

 

 

various system level diagnostic and error information that

 

 

 

 

 

can be used in troubleshooting the system. For more

 

 

 

 

 

information, see the Integrated Dell Remote Access

 

 

 

 

 

Controller User’s Guide at www.dell.com/

 

 

 

 

 

poweredgemanuals.

2

Drive slots

N/A

Enable you to install drives that are supported on your system.

 

 

 

For more information, see the PowerEdge R440 Technical

 

 

 

Specs at www.dell.com/poweredgemanuals

3

Optical drive (optional)

N/A

One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

 

 

 

 

 

 

8 Dell EMC PowerEdge R440 system overview

Table 2. Features available on the front of the system (continued)

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

4

VGA port

 

Enables you to connect a display device to the system. For more

 

 

 

information, see the PowerEdge R440 Technical Specs at

 

 

 

www.dell.com/poweredgemanuals

5

USB port (optional)

 

The USB port is USB 2.0 compliant.

6

Right control panel

N/A

Contains the power button, USB port, iDRAC Direct micro port,

 

 

 

and the iDRAC Direct status LED.

7

Information Tag

N/A

 

The Information Tag is a slide-out label panel that contains

 

 

 

system information such as Service Tag, NIC, MAC address, and

 

 

 

so on. If you have opted for the secure default access to iDRAC,

 

 

 

the Information tag also contains the iDRAC secure default

 

 

 

password.

 

 

 

 

Figure 3. Front view of 10 x 2.5-inch drive system

Table 3. Features available on the front of the system

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

 

 

1

Left control panel

N/A

Contains the system health and system ID, status LED, and the

 

 

 

iDRAC Quick Sync 2 (wireless) indicator.

 

 

 

 

 

NOTE: The iDRAC Quick Sync 2 indicator is available only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on certain configurations.

 

 

 

 

 

 

2

Drive slots

N/A

3

VGA port

 

4

Right control panel

N/A

Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section.

Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.

Enable you to install drives that are supported on your system. For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

Enables you to connect a display device to the system. For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.

Dell EMC PowerEdge R440 system overview

9

Table 3. Features available on the front of the system (continued)

Item

Ports, panels, and

Icon

Description

 

slots

 

 

 

 

 

 

5

Information Tag

N/A

The Information Tag is a slide-out label panel that contains

 

 

 

system information such as Service Tag, NIC, MAC address, and

 

 

 

so on. If you have opted for the secure default access to iDRAC,

 

 

 

the Information tag also contains the iDRAC secure default

 

 

 

password.

 

 

 

 

Left control panel view

Figure 4. Left control panel with optional iDRAC Quick Sync 2.0 indicator

Table 4. Left control panel

Item

Indicator, button, or

Icon

Description

 

connector

 

 

 

 

 

 

 

 

 

 

 

 

1

Status LED indicators

N/A

Indicate the status of the system. For more information, see the

 

 

 

 

 

Status LED indicators section.

 

System health and system

 

Indicates the system health.

2

 

 

ID indicator

 

 

 

iDRAC Quick Sync 2

 

Indicates if the iDRAC Quick Sync 2 wireless option is activated.

3

 

 

wireless indicator

 

The Quick Sync 2 feature allows management of the system

 

(optional)

 

using mobile devices. This feature aggregates hardware/

 

 

 

NOTE: iDRAC Quick

 

firmware inventory and various system level diagnostic/error

 

 

 

 

 

 

 

 

 

 

Sync 2 wireless

 

information that can be used in troubleshooting the system.

 

 

 

indicator is available

 

You can access system inventory, Dell Lifecycle Controller logs

 

 

 

 

or system logs, system health status, and also configure iDRAC,

 

 

 

only on certain

 

 

 

 

 

BIOS, and networking parameters. You can also launch the

 

 

 

configurations.

 

 

 

 

 

virtual Keyboard, Video, and Mouse (KVM) viewer and virtual

 

 

 

 

 

 

 

 

 

 

Kernel based Virtual Machine (KVM), on a supported mobile

 

 

 

 

 

device. For more information, see the Integrated Dell Remote

 

 

 

 

 

Access Controller User's Guide at www.dell.com/

 

 

 

 

 

poweredgemanuals

 

 

 

 

 

 

Status LED indicators

NOTE: The indicators display solid amber if any error occurs.

Table 5. Status LED indicators and descriptions

Icon

Description Condition

Corrective action

Drive

The indicator turns solid amber,

indicator

if there is a drive error.

Check the System event log to determine if the drive has an error.

Run the appropriate Online Diagnostics test. Restart the system, and run embedded diagnostics (ePSA).

10 Dell EMC PowerEdge R440 system overview

For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at www.dell.com/qrl.
Dell EMC PowerEdge R440 system overview
Blinking amber
Solid amber
Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section.
Blinking blue
Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode.
Solid blue
Indicates that the system is turned on, system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.
System health and system ID indicator code
Condition
NOTE: For more information about the supported PCIe cards, see Expansion card installation guidelines.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 5. System health and system ID indicators
Table 6. System health and system ID indicator codes
PCIe indicator
Memory indicator
Electrical indicator
If the problem persists, see Getting help.
External airflow is obstructed.
Ambient temperature is too high.
System cover, air shroud, or back filler bracket is removed.
A cooling fan has been removed or has failed.
Temperature The indicator turns solid amber, Ensure that none of the following conditions exist: indicator if the system experiences a
thermal error (for example, the ambient temperature is out of range or there is a fan failure).
Icon Description Condition
Indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error messages.
The indicator turns solid amber, Restart the system. Update any required drivers for the PCIe card. if a PCIe card experiences an Reinstall the card.
error. If the problem persists, see Getting help.
The indicator turns solid amber if Check the System event log or system messages for the location of a memory error occurs. the failed memory. Reseat the memory module.
If the problem persists, see Getting help.
The indicator turns solid amber, Check the System event log or system messages for the specific if the system experiences an issue. If it is due to a problem with the PSU, check the LED on the electrical error (for example, PSU. Reseat the PSU.
voltage out of range, or a failed If the problem persists, see Getting help. power supply unit (PSU) or
voltage regulator).
Corrective action
● If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program.
Table 5. Status LED indicators and descriptions (continued)

11

iDRAC Quick Sync 2 indicator codes

iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

Figure 6. iDRAC Quick Sync 2 indicators

Table 7. iDRAC Quick Sync 2 indicators and descriptions

iDRAC Quick Sync 2 indicator Condition code

Off (default state)

Indicates that the iDRAC Quick Sync 2

 

feature is turned off. Press the iDRAC

 

Quick Sync 2 button to turn on the

 

iDRAC Quick Sync 2 feature.

Solid white

Indicates that iDRAC Quick Sync 2 is

 

ready to communicate. Press the iDRAC

 

Quick Sync 2 button to turn off.

Blinks white rapidly

Indicates data transfer activity.

Corrective action

If the LED fails to turn on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section.

If the LED fails to turn off, restart the system. If the problem persists, see the Getting help section.

If the indicator continues to blink indefinitely, see the Getting help section.

Blinks white slowly

Indicates that firmware update is in

 

progress.

Blinks white five times rapidly

Indicates that the iDRAC Quick Sync 2

and then turns off

feature is disabled.

Solid amber

Indicates that the system is in fail-safe

 

mode.

Blinking amber

Indicates that the iDRAC Quick Sync 2

 

hardware is not responding properly.

If the indicator continues to blink indefinitely, see the Getting help section.

Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC. If the problem persists, see the Getting help section. For more information, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at www.dell.com/ openmanagemanuals > OpenManage Server Administrator

Restart the system. If the problem persists, see the Getting help section.

Restart the system. If the problem persists, see the Getting help section.

12 Dell EMC PowerEdge R440 system overview

Right control panel view

Figure 7. Right control panel

Table 8. Right control panel

Item

Indicator or button

Icon

Description

 

 

 

 

 

 

 

 

 

 

1

Power button

 

Indicates if the system is

 

 

 

powered on or off. Press the

 

 

 

power button to manually

 

 

 

power on or off the system.

 

 

 

 

 

NOTE: Press the power

 

 

 

 

 

 

 

 

 

 

 

 

 

 

button to gracefully shut

 

 

 

 

 

down an ACPI-compliant

 

 

 

 

 

operating system.

 

USB port

 

 

2

 

The USB ports are 4-pin, 2.0-

 

 

 

compliant. This port enables

 

 

 

you to connect USB devices

 

 

 

to the system.

 

iDRAC Direct LED

N/A

The iDRAC Direct LED

3

 

 

 

indicator lights up to indicate

 

 

 

that the iDRAC Direct port is

 

 

 

actively connected to a

 

 

 

device. For more information,

 

 

 

see the iDRAC Direct LED

 

 

 

indicator codes on page 14

 

 

 

section.

 

iDRAC Direct port (Micro-AB

 

The iDRAC Direct (Micro-AB

4

 

 

USB)

 

USB) port enables you to

 

 

 

access the iDRAC Direct

 

 

 

(Micro-AB) features. For

 

 

 

more information, see the

 

 

 

Integrated Dell Remote

 

 

 

Access Controller User's

 

 

 

Guide at www.dell.com/

 

 

 

poweredgemanuals

 

 

 

 

 

 

Dell EMC PowerEdge R440 system overview

13

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 9. iDRAC Direct LED indicator codes

iDRAC Direct LED indicator code

Solid green for two seconds

Flashing green (on for two seconds and off for two seconds)

Turns off

Condition

Indicates that the laptop or tablet is connected.

Indicates that the laptop or tablet connected is recognized.

Indicates that the laptop or tablet is unplugged.

Drive indicator codes

Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power condition of the drive.

Figure 8. Drive indicators

1.Drive activity LED indicator

2.Drive status LED indicator

3.Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 10. Drive indicator codes

Drive status indicator code

Condition

 

 

Flashes green twice per second

Identifying drive or preparing for removal.

Off

Drive ready for removal.

 

 

 

NOTE: The drive status indicator remains off until all drives

 

 

 

 

 

are initialized after the system is turned on. Drives are not

 

 

 

ready for removal during this time.

Flashes green, amber, and then turns off

Predicted drive failure.

 

 

 

 

14 Dell EMC PowerEdge R440 system overview

Table 10. Drive indicator codes (continued)

Drive status indicator code

Condition

 

 

Flashes amber four times per second

Drive failed.

Flashes green slowly

Drive rebuilding.

Solid green

Drive online.

Flashes green for three seconds, amber for three

Rebuild stopped.

seconds, and then turns off after six seconds

 

 

 

Back view of the system

The back view displays the features available on the back of the system.

Figure 9. Back view of the system with full height riser

Table 11. Back view of the system with full height riser

Item

Ports, panels, or slots

Icon

Description

 

 

 

 

1

Serial port

 

Use the serial port to connect a serial device to the system. For

 

 

 

more information, see the PowerEdge R440 Technical Specs at

 

 

 

www.dell.com/poweredgemanuals .

2

iDRAC9 dedicated

NA

Use the iDRAC9 dedicated network port to securely access the

 

network port

 

embedded iDRAC on a separate management network, see the

 

 

 

Integrated Dell Remote Access Controller User's Guide at

 

 

 

www.dell.com/poweredgemanuals

3

Ethernet ports (2)

 

Use the Ethernet ports to connect Local Area Networks (LANs) to

 

 

 

the system. For more information about the supported Ethernet

 

 

 

ports, see the PowerEdge R440 Technical Specs at www.dell.com/

 

 

 

poweredgemanuals

4

Full height riser slot

N/A

Use the card slots to connect full-height PCIe expansion cards on

 

 

 

full height riser.

5

Power supply unit (PSU)

N/A

For more information about the PSU configurations, see the

 

 

 

PowerEdge R440 Technical Specs at www.dell.com/

 

 

 

poweredgemanuals

6

Power supply unit (PSU)

N/A

For more information about the PSU configurations, see the

 

 

 

PowerEdge R440 Technical Specs at www.dell.com/

 

 

 

poweredgemanuals

7

LOM riser ports (2)

 

For more information about the PSU configurations, see the

 

 

 

PowerEdge R440 Technical Specs at www.dell.com/

 

 

 

poweredgemanuals

8

USB 3.0 port (2)

 

Use the USB 3.0 port to connect USB devices to the system.

 

 

 

These ports are 4-pin, USB 3.0-compliant.

9

VGA port

 

Use the VGA port to connect a display to the system. For more

 

 

 

information about the supported VGA port, see the PowerEdge

 

 

 

R440 Technical Specs at www.dell.com/poweredgemanuals .

 

 

 

 

Dell EMC PowerEdge R440 system overview

15

Table 11. Back view of the system with full height riser (continued)

Item

Ports, panels, or slots

Icon

Description

 

 

 

 

10

System status indicator

N/A

Enables you to connect the status indicator cable and view system

 

cable port

 

status when the CMA is installed.

11

System identification

 

Press the system ID button:

 

button

 

● To locate a particular system within a rack.

 

 

 

 

 

 

● To turn the system ID on or off.

 

 

 

To reset iDRAC, press and hold the button for more than 15

 

 

 

seconds.

 

 

 

 

 

NOTE:

 

 

 

 

 

 

 

 

 

● To reset iDRAC using system ID, ensure that the system ID

 

 

 

 

 

button is enabled in the iDRAC setup.

 

 

 

 

 

● If the system stops responding during POST, press and hold

 

 

 

 

 

the system ID button (for more than five seconds) to enter

 

 

 

 

 

the BIOS progress mode.

 

 

 

 

 

 

Figure 10. Back view of the system with 2 risers

Table 12. Back view of the system with 2 risers

Item

Ports, panels, or slots

Icon

Description

 

 

 

 

1

Serial port

 

Use the serial port to connect a serial device to the system. For

 

 

 

more information, see the PowerEdge R440 Technical Specs at

 

 

 

www.dell.com/poweredgemanuals .

2

iDRAC9 dedicated

NA

Use the iDRAC9 dedicated network port to securely access the

 

network port

 

embedded iDRAC on a separate management network, see the

Integrated Dell Remote Access Controller User's Guide at

www.dell.com/poweredgemanuals

3

Ethernet ports (2)

 

4

Low profile riser right slot

N/A

5

Low profile riser left slot

N/A

6

Cabled PSU

N/A

7

LOM riser ports (2)

 

8

USB 3.0 port (2)

 

9

VGA port

 

Use the Ethernet ports to connect Local Area Networks (LANs) to the system. For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

Use the card slot to connect half-height PCIe expansion card on low profile riser.

Use the card slot to connect half-height PCIe expansion card on low profile riser.

FFor more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

Use the USB 3.0 port to connect USB devices to the system. These ports are 4-pin, USB 3.0-compliant.

Use the VGA port to connect a display to the system. For more information, see the PowerEdge R440 Technical Specs at www.dell.com/poweredgemanuals

16 Dell EMC PowerEdge R440 system overview

Table 12. Back view of the system with 2 risers (continued)

Item

Ports, panels, or slots

Icon

Description

 

 

 

 

10

System status indicator

N/A

Enables you to connect the status indicator cable and view system

 

cable port

 

status when the CMA is installed.

11

System identification

 

Press the system ID button:

 

button

 

● To locate a particular system within a rack.

 

 

 

 

 

 

● To turn the system ID on or off.

 

 

 

To reset iDRAC, press and hold the button for more than 15

 

 

 

seconds.

 

 

 

 

 

NOTE:

 

 

 

 

 

 

 

 

 

● To reset iDRAC using system ID, ensure that the system ID

 

 

 

 

 

button is enabled in the iDRAC setup.

 

 

 

 

 

● If the system stops responding during POST, press and hold

 

 

 

 

 

the system ID button (for more than five seconds) to enter

 

 

 

 

 

the BIOS progress mode.

 

 

 

 

 

 

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 11. NIC indicator codes

1. link LED indicator

2. activity LED indicator

Table 13. NIC indicator codes

Status

Condition

 

 

Link and activity indicators are off

The NIC is not connected to the network.

Link indicator is green and activity indicator is blinking

The NIC is connected to a valid network at its maximum port speed

green

and data is being sent or received.

Link indicator is amber and activity indicator is blinking

The NIC is connected to a valid network at less than its maximum

green

port speed and data is being sent or received.

Link indicator is green and activity indicator is off

The NIC is connected to a valid network at its maximum port speed

 

and data is not being sent or received.

Link indicator is amber and activity indicator is off

The NIC is connected to a valid network at less than its maximum

 

port speed and data is not being sent or received.

Link indicator is blinking green and activity is off

NIC identify is enabled through the NIC configuration utility.

 

 

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred.

Dell EMC PowerEdge R440 system overview

17

Figure 12. AC PSU status indicator

1. AC PSU status indicator/handle

Table 14. AC PSU status indicator codes

Power indicator codes

Condition

 

 

Green

A valid power source is connected to the PSU and the PSU is operational.

Blinking amber

Indicates a problem with the PSU.

Not illuminated

Power is not connected to the PSU.

Blinking green

When the firmware of the PSU is being updated, the PSU handle blinks green.

 

 

CAUTION: Do not disconnect the power cord or unplug the PSU when updating

 

 

firmware. If firmware update is interrupted, the PSUs do not function.

Blinking green and turns

When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off.

off

This indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported

 

voltage.

 

 

CAUTION: If two PSUs are installed, both the PSUs must have the same type of label;

 

 

for example, Extended Power Performance (EPP) label. Mixing PSUs from previous

 

 

generations of PowerEdge servers is not supported, even if the PSUs have the same

 

 

power rating. This results in a PSU mismatch condition or failure to turn the system

 

 

on.

 

 

CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking

 

 

 

 

indicator. Swapping the PSU to make a matched pair can result in an error condition

 

 

and unexpected system shutdown. To change from a high output configuration to a

 

 

low output configuration or vice versa, you must turn off the system.

 

 

CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of

 

 

 

 

Titanium PSUs, which support only 240 V. When two identical PSUs receive different

 

 

input voltages, they can output different wattages, and trigger a mismatch.

 

 

CAUTION: If two PSUs are used, they must be of the same type and have the same

 

 

 

 

maximum output power.

 

 

 

LCD panel

The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.

The statuses and conditions of the LCD panel are outlined here:

The LCD backlight is white during normal operating conditions.

When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of

whether the system is turned on or off.

18 Dell EMC PowerEdge R440 system overview

When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see Getting help.

The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.

Figure 13. LCD panel features

Table 15. LCD panel features

Item

Button or

Description

 

display

 

 

 

 

 

 

 

 

 

 

 

1

Left

Moves the cursor back in one-step increments.

 

 

 

2

Select

Selects the menu item highlighted by the cursor.

 

 

 

3

Right

Moves the cursor forward in one-step increments.

 

 

During message scrolling:

 

 

● Press and hold the right button to increase scrolling speed.

 

 

● Release the button to stop.

 

 

 

 

NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,

 

 

 

 

 

 

 

 

 

 

 

the display starts scrolling.

 

 

 

4

LCD display

Displays system information, status, and error messages or iDRAC IP address.

 

 

 

 

 

Viewing Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on.

Steps

1.To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).

2.To navigate to the Home screen from another menu, complete the following steps:

a.Press and hold the navigation button until the up arrow is displayed.

b.Navigate to the Home icon using the up arrow .

c.Select the Home icon.

d.On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option

Description

iDRAC

Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are

 

IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain

 

addresses. Two separate DNS entries are available.

Dell EMC PowerEdge R440 system overview

19

Option

Description

Set error

Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This

 

enables you to match an LCD message with an SEL entry.

 

Select Simple to view LCD error messages in a simplified user-friendly description. For information about

 

the event and error messages generated by the system firmware and agents that monitor system

 

components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.

Set home

Select the default information to be displayed on the Home screen. See View menu section for the

 

options and option items that can be set as the default on the Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option

Description

iDRAC IP

Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary),

 

Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC

Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name

Displays the name of the Host, Model, or User String for the system.

Number

Displays the Asset tag or the Service tag for the system.

Power

Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the

 

Set home submenu of the Setup menu.

Temperature

Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in

 

the Set home submenu of the Setup menu.

Locating the Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.

Figure 14. Locating Service Tag of your system

 

 

1.

Information tag (front view)

2.

Information tag (back view)

3.

OpenManage Mobile (OMM) label

4.

iDRAC MAC address and iDRAC secure password label

5.

Service Tag

 

 

20 Dell EMC PowerEdge R440 system overview

Dell PowerEdge R440 Manual

System Label Information

Service and Memory Information Label

Figure 15. Service and memory information label

Dell EMC PowerEdge R440 system overview

21

2

Initial system setup and configuration

Topics:

Setting up your system

iDRAC configuration

Options to install the operating system

Setting up your system

Perform the following steps to set up your system:

Steps

1.Unpack the system.

2.Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals.

3.Connect the peripherals to the system.

4.Connect the system to its electrical outlet.

5.Power on the system by pressing the power button or by using iDRAC.

6.Power on the attached peripherals.

For more information about setting up your system, see the Getting Started Guide that shipped with your system.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management. This reduces the need for physical access to the system.

Options to set up iDRAC IP address

To enable communication between your system and iDRAC, you must first configure the network settings based on your network infrastructure.

NOTE: For static IP configuration, you must request for it at the time of purchase.

This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:

Interfaces

Document/Section

iDRAC Settings

Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals

utility

 

Dell Deployment

Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment

Toolkit

Toolkit

Dell Lifecycle

Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals

Controller

 

Server LCD panel LCD panel section

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.

22 Initial system setup and configuration

Log in to iDRAC

You can log in to iDRAC as:

iDRAC user

Microsoft Active Directory user

Lightweight Directory Access Protocol (LDAP) user

If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and calvin. You can also log in by using your Single Sign-On or Smart Card.

NOTE: You must have the iDRAC credentials to log in to iDRAC.

NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at www.dell.com/poweredgemanuals.

Options to install the operating system

If the system is shipped without an operating system, install a supported operating system by using one of the following resources:

Table 16. Resources to install the operating system

Resources

Location

 

 

 

 

iDRAC

www.dell.com/idracmanuals

 

 

Lifecycle Controller

www.dell.com/idracmanuals > Lifecycle Controller

 

 

OpenManage Deployment Toolkit

www.dell.com/openmanagemanuals > OpenManage

 

Deployment Toolkit

 

 

Dell certified VMware ESXi

www.dell.com/virtualizationsolutions

 

 

Installation and How-to videos for supported operating

Supported Operating Systems for Dell EMC PowerEdge

systems on PowerEdge systems

systems

 

 

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 17. Firmware and drivers

Methods

Location

 

 

 

 

From the Dell EMC support site

www.dell.com/support/home

 

 

Using Dell Remote Access Controller Lifecycle Controller

www.dell.com/idracmanuals

(iDRAC with LC)

 

 

 

Using Dell Repository Manager (DRM)

www.dell.com/openmanagemanuals > Repository Manager

 

 

Using Dell OpenManage Essentials

www.dell.com/openmanagemanuals > OpenManage Essentials

 

 

Using Dell OpenManage Enterprise

www.dell.com/openmanagemanuals > OpenManage

 

Enterprise

 

 

Using Dell Server Update Utility (SUU)

www.dell.com/openmanagemanuals > Server Update Utility

 

 

Initial system setup and configuration

23

Table 17. Firmware and drivers (continued)

Methods

Location

 

 

 

 

Using Dell OpenManage Deployment Toolkit (DTK)

www.dell.com/openmanagemanuals > OpenManage

 

Deployment Toolkit

 

 

Using iDRAC virtual media

www.dell.com/idracmanuals

 

 

Downloading drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1.Go to www.dell.com/support/home.

2.In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit.

NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the Service Tag, or click View products, and navigate to your product.

3.Click Drivers & Downloads.

The drivers that are applicable to your system are displayed.

4.Download the drivers to a USB drive, CD, or DVD.

24 Initial system setup and configuration

3

Installing and removing system components

Topics:

Safety instructions

Before working inside your system

After working inside your system

Recommended tools

Optional front bezel

System cover

Inside the system

Backplane cover

Air shroud

Cooling fans

Intrusion switch

Drives

System memory

Processors and heat sinks

Internal PERC riser

Expansion cards and expansion card risers

M.2 SSD module

Optional MicroSD or vFlash card

Optional IDSDM or vFlash module

LOM riser card

Hard drive backplane

Cable routing

System battery

Optional internal USB memory key

Optical drive (optional)

Power supply units

Power interposer board

Control panel

System board

Trusted Platform Module

Safety instructions

NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

Installing and removing system components

25

NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.

CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank.

Before working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions on page 25.

Steps

1.Turn off the system, including all attached peripherals.

2.Disconnect the system from the electrical outlet and disconnect the peripherals.

3.Remove the system cover.

After working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions on page 25.

Steps

1.Install the system cover.

2.Reconnect the peripherals and connect the system to the electrical outlet.

3.Turn on the attached peripherals and then turn on the system.

Recommended tools

You need the following tools to perform the removal and installation procedures:

Key to the bezel lock

The key is required only if your system includes a bezel.

Phillips #1 screwdriver

Phillips #2 screwdriver

Torx #T30 screwdriver

Torx #T8 screwdriver

Wrist grounding strap

Optional front bezel

Removing the front bezel

The procedure to remove the front bezel with and without the LCD panel is the same.

Prerequisites

Follow the safety guidelines listed in Safety instructions on page 25.

26 Installing and removing system components

Steps

1.Unlock the bezel by using the bezel key.

2.Press the release button, and pull the left end of the bezel.

3.Unhook the right end, and remove the bezel.

Figure 16. Removing the front bezel with the LCD panel

Installing the front bezel

The procedure to install the front bezel with and without the LCD panel is the same.

Prerequisites

Follow the safety guidelines listed in Safety instructions on page 25.

Steps

1. Locate and remove the bezel key.

NOTE: The bezel key is part of the LCD bezel package.

2.Align and insert the tabs on the bezel into the slots on the system.

3.Press the bezel until the button clicks in place.

4.Lock the bezel by using the key.

Installing and removing system components

27

Figure 17. Installing the front bezel with the LCD panel

System cover

Removing the system cover

Prerequisites

1.Follow the safety guidelines listed in Safety instructions on page 25.

2.Turn off the system, including any attached peripherals.

3.Disconnect the system from the electrical outlet and disconnect the peripherals.

Steps

1.Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position.

2.Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.

3.Hold the cover on both sides, and lift the cover away from the system.

28 Installing and removing system components

Figure 18. Removing the system cover

Installing the system cover

Prerequisites

1.Follow the safety guidelines listed in Safety instructions on page 25.

2.Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.

Steps

1.Align the tabs on the system cover with the guide slots on the system.

2.Push the system cover latch down.

The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place.

3.Using a 1/4 inch flat head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.

Installing and removing system components

29

Figure 19. Installing the system cover

Next steps

1.Reconnect the peripherals and connect the system to the electrical outlet.

2.Turn on the system, including any attached peripherals.

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

30 Installing and removing system components

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