Dell PowerEdge R200 User Manual

Dell™ PowerEdge™ R200 Systems

Hardware Owner’s Manual

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and XPS are trademarks of Dell Inc.;

Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Red Hat is a registered trademark of Red Hat, Inc.; SUSE is a registered trademark of Novell, Inc. in the United States and other countries; UNIX is a registered trademark of The Open Group in the United States and other countries; EMC is a registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

August 2007

P/N NM176

Rev. A00

Contents

1	About Your System . . . . . . . . . . . . . . . . .	11
	Other Information You May Need . . . . . . . . . . . .	11
	Accessing System Features During Startup . . . . . .	12
	Front-Panel Features and Indicators . . . . . . . . . .	13
	Back-Panel Features and Indicators . . . . . . . . . .	17
	Connecting External Devices . . . . . . . . . . .	18
	NIC Indicator Codes . . . . . . . . . . . . . . . . . . .	19
	System Messages . . . . . . . . . . . . . . . . . . . .	19
	Diagnostics Indicator Codes . . . . . . . . . . . . . .	29
	System Beep Codes . . . . . . . . . . . . . . . . . . .	31
	Warning Messages . . . . . . . . . . . . . . . . . . .	34
	Diagnostics Messages . . . . . . . . . . . . . . . . .	34
	Alert Messages . . . . . . . . . . . . . . . . . . . . .	34
2	Using the System Setup Program . . . . . .	35
	Entering the System Setup Program . . . . . . . . . .	35
	Responding to Error Messages . . . . . . . . . .	35
	Using the System Setup Program . . . . . . . . .	36

Contents 3

System Setup Options . . . . . . . . . . . . . . . . . .	36
Main Screen . . . . . . . . . . . . . . . . . . . .	36
Memory Information Screen . . . . . . . . . . . .	39
CPU Information Screen . . . . . . . . . . . . . .	39
SATA Configuration Screen . . . . . . . . . . . .	40
Integrated Devices Screen . . . . . . . . . . . . .	41
Console Redirection Screen . . . . . . . . . . . .	42
System Security Screen . . . . . . . . . . . . . .	43
Exit Screen . . . . . . . . . . . . . . . . . . . . .	44
System and Setup Password Features . . . . . . . . .	45
Using the System Password . . . . . . . . . . . .	45
Using the Setup Password . . . . . . . . . . . . .	48
Disabling a Forgotten Password . . . . . . . . . . . .	49
Baseboard Management Controller
Configuration . . . . . . . . . . . . . . . . . . . . . .	49
Entering the BMC Setup Module . . . . . . . . . .	50
BMC Setup Module Options . . . . . . . . . . . .	50

3 Installing System Components . . . . . . . .	51
Recommended Tools . . . . . . . . . . . . . . . . . .	51
Inside the System . . . . . . . . . . . . . . . . . . . .	51
Opening and Closing the System . . . . . . . . . . . .	53
Removing the Bezel . . . . . . . . . . . . . . . .	53
Installing the Bezel . . . . . . . . . . . . . . . . .	54
Opening the System . . . . . . . . . . . . . . . .	54
Closing the System . . . . . . . . . . . . . . . . .	55

4 Contents

Cooling Shroud . . . . . . . . . . . . . . . . . . . . .	56
Removing the Cooling Shroud . . . . . . . . . . .	56
Installing the Cooling Shroud . . . . . . . . . . .	57
System Battery . . . . . . . . . . . . . . . . . . . . . .	58
Replacing the System Battery . . . . . . . . . . .	58
Optical Drive . . . . . . . . . . . . . . . . . . . . . .	60
Removing the Optical Drive . . . . . . . . . . . .	60
Installing the Optical Drive . . . . . . . . . . . . .	61
Configuring the Boot Drive . . . . . . . . . . . . . . .	62
Hard Drives . . . . . . . . . . . . . . . . . . . . . . .	62
Removing a Hard Drive . . . . . . . . . . . . . . .	63
Installing a Hard Drive . . . . . . . . . . . . . . .	67
Installing a SAS Controller Card . . . . . . . . . . . .	68
Fan Assembly . . . . . . . . . . . . . . . . . . . . . .	68
Removing the Fan Assembly . . . . . . . . . . . .	69
Installing the Fan Assembly . . . . . . . . . . . .	70
Optional PCI Fan Assembly . . . . . . . . . . . . . . .	71
Removing the PCI Fan Assembly . . . . . . . . . .	71
Installing the PCI Fan Assembly . . . . . . . . . .	72
Power Supply . . . . . . . . . . . . . . . . . . . . . .	73
Removing the Power Supply . . . . . . . . . . . .	73
Installing the Power Supply . . . . . . . . . . . .	75
Expansion Cards . . . . . . . . . . . . . . . . . . . . .	75
Installing an Expansion Card . . . . . . . . . . . .	75
Removing an Expansion Card . . . . . . . . . . .	78

Contents 5

Riser Card . . . . . . . . . . . . . . . . . . . . . . . .	79
Removing the Riser Card . . . . . . . . . . . . . .	79
Installing the Riser Card . . . . . . . . . . . . . .	80
System Memory . . . . . . . . . . . . . . . . . . . . .	81
Memory Module Installation Guidelines . . . . . .	81
Installing Memory Modules . . . . . . . . . . . .	82
Removing Memory Modules . . . . . . . . . . . .	84
Processor . . . . . . . . . . . . . . . . . . . . . . . .	85
Replacing the Processor . . . . . . . . . . . . . .	85
Control Panel Assembly (Service-Only
Procedure) . . . . . . . . . . . . . . . . . . . . . . . .	89
Removing the Control Panel Assembly . . . . . . .	89
Installing the Control Panel Assembly . . . . . . .	90
System Board (Service-Only Procedure) . . . . . . . .	91
Removing the System Board Assembly . . . . . .	91
Installing the System Board Assembly . . . . . . .	94

4 Troubleshooting Your System . . . . . . . . .	97
Safety First—For You and Your System . . . . . . . . .	97
Start-Up Routine . . . . . . . . . . . . . . . . . . . . .	97
Checking the Equipment . . . . . . . . . . . . . . . . .	98
Troubleshooting IRQ Assignment Conflicts . . . .	98
Troubleshooting External Connections . . . . . . .	99
Troubleshooting the Video Subsystem . . . . . . .	99
Troubleshooting the Keyboard . . . . . . . . . . .	100
Troubleshooting the Mouse . . . . . . . . . . . .	101
Troubleshooting Basic I/O Functions . . . . . . . .	101
Troubleshooting a Serial I/O Device . . . . . . . .	102

6 Contents

Troubleshooting a USB Device . . . . . . . . . .	102
Troubleshooting a NIC . . . . . . . . . . . . . . .	103
Responding to a Systems Management Software
Alert Message . . . . . . . . . . . . . . . . . . . . . .	104
Troubleshooting a Wet System . . . . . . . . . . . . .	104
Troubleshooting a Damaged System . . . . . . . . . .	105
Troubleshooting the System Battery . . . . . . . . . .	106
Troubleshooting the Power Supply . . . . . . . . . . .	106
Troubleshooting System Cooling Problems . . . . . . .	107
Troubleshooting a Fan . . . . . . . . . . . . . . .	108
Troubleshooting System Memory . . . . . . . . . . . .	108
Troubleshooting an Optical Drive . . . . . . . . . . . .	110
Troubleshooting a Hard Drive . . . . . . . . . . . . . .	111
Troubleshooting Expansion Cards . . . . . . . . . . .	113
Troubleshooting the Microprocessor . . . . . . . . . .	114

5 Running the System Diagnostics . . . . .	117
Using Dell PowerEdge Diagnostics . . . . . . . . . .	117
System Diagnostics Features . . . . . . . . . . . . . .	117
When to Use the System Diagnostics . . . . . . . . . .	118
Running the System Diagnostics . . . . . . . . . . . .	118
From the Utility Partition . . . . . . . . . . . . . .	118
From Removable Bootable Media . . . . . . . . .	118

Contents 7

System Diagnostics Testing Options . . . . . . . . . .	119
Using the Custom Test Options . . . . . . . . . . . . .	119
Selecting Devices for Testing . . . . . . . . . . .	120
Selecting Diagnostics Options . . . . . . . . . . .	120
Viewing Information and Results . . . . . . . . . .	120

6 Jumpers and Connectors . . . . . . . . . . .	121
System Board Jumpers . . . . . . . . . . . . . . . . .	121
System Board Connectors . . . . . . . . . . . . . . . .	122
Riser Card Connectors . . . . . . . . . . . . . . . . . .	124
Disabling a Forgotten Password . . . . . . . . . . . .	125

7	Getting Help . . . . . . . . . . . . . . . . . . . . . .	127
	Obtaining Assistance . . . . . . . . . . . . . . . . . .	127
	Online Services . . . . . . . . . . . . . . . . . . .	128
	Automated Order-Status Service . . . . . . . . .	129
	Support Service . . . . . . . . . . . . . . . . . .	129
	Dell Enterprise Training and Certification . . . . . . .	129
	Problems With Your Order . . . . . . . . . . . . . . . .	129
	Product Information . . . . . . . . . . . . . . . . . . .	129
	Returning Items for Warranty Repair or Credit . . . . .	130
	Before You Call . . . . . . . . . . . . . . . . . . . . .	131
	Contacting Dell . . . . . . . . . . . . . . . . . . . . .	133

8 Contents

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Contents 9

10 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

•Front or back panel indicators

•System messages

•Diagnostic indicator codes

•Beep codes

•Warning messages

•Diagnostics messages

•Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty information may be included within this document or as a separate document.

•The Rack Installation Guide and Rack Installation Instructions included with your rack solution describe how to install your system into a rack.

•The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.

•CDs included with your system provide documentation and tools for configuring and managing your system.

About Your System		11

•Systems management software documentation describes the features, requirements, installation, and basic operation of the software.

•Operating system documentation describes how to install (if necessary), configure, and use the operating system software.

•Documentation for any components you purchased separately provides information to configure and install these options.

•Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.

NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents.

•Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Features

Keystroke	Description
<F2>	Enters the System Setup program. See "Using the System Setup
	Program" on page 35.
<F10>	Opens the utility partition, allowing you to run the system
	diagnostics. See "Running the System Diagnostics" on page 118.
<Ctrl+E>	Enters the Baseboard Management Controller (BMC) Management
	Utility, which allows access to the system event log (SEL). See the
	BMC User’s Guide for more information on setup and use of BMC.
<Ctrl+C>	Enters the SAS Configuration Utility. See your SAS adapter User’s
	Guide for more information.
<Ctrl+R>	Enters the RAID configuration utility, which allows you to configure
	an optional RAID card. For more information, see the documentation
	for your RAID card.

12	About Your System

Table 1-1. Keystrokes for Accessing System Features (continued)

Keystroke	Description
<Ctrl+S>	Option is displayed only if you have PXE support enabled through the
	System Setup Program (see "SATA Configuration Screen" on page 40
	for options and descriptions for the information fields that appear on
	the SATA Configuration screen). This keystroke allows you to
	configure NIC settings for PXE boot. For more information, see the
	documentation for your integrated NIC.
<Ctrl+D>	If you have the optional Dell Remote Access Controller (DRAC), this
	keystroke allows access to selected DRAC configuration settings. See
	the DRAC User’s Guide for more information on setup and use of
	DRAC.

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, connectors, and features on the system front panel behind the optional bezel. (To remove the bezel, press the latch at the left end of the bezel. See "Opening the System" on page 54.) Table 1-2 provides component descriptions.

About Your System		13

Figure 1-1. Front-Panel Features and Indicators

3

4

2

5

1

12

6

11 7

10
9	8

14	About Your System

Table 1-2. Front-Panel Components

Item	Component	Icon	Description
1	Power-on indicator,		The power button turns system power off
	power button		and on.
			NOTICE: If you turn off the system
			using the power button and the
			system is running an ACPI-compliant
			operating system, the system can
			perform an orderly shutdown before
			power is turned off. If the power
			button is pressed for more than
			4 seconds, the system power will turn
			off regardless of the current
			operating system state. If the system
			is not running an ACPI-compliant
			operating system, power is turned off
			immediately after the power button is
			pressed.
			The power button is enabled in the
			System Setup program. When disabled,
			the button can only turn the system
			power on. For more information, see
			"Using the System Setup Program" on
			page 35 and the operating system's
			documentation.
			The power-on indicator lights or blinks to
			indicate the status of power to the system.
			The power-on indicator lights when the
			system is on. The indicator is off when the
			system is off and power is disconnected
			from the system. The indicator blinks
			when the system is on but in standby
			state, or when the system is off but is still
			connected to the power source.
			To exit from the standby state, briefly
			press the power button.

About Your System		15

Table 1-2. Front-Panel Components (continued)

Item	Component	Icon	Description
2	Diagnostic		The diagnostic indicators aid in
	indicators (4)		diagnosing and troubleshooting the
			system. For more information, see
			"Diagnostics Indicator Codes" on page 29.
3	USB connectors (2)		Connect USB 2.0-compliant devices to
			the system.
4	Hard-drive activity		The green hard-drive activity indicator
	indicator		flashes when the hard drives are in use.
5	Video connector		Connects a monitor to the system.
6	System status		The blue system status indicator lights up
	indicator		during normal system operation.
			The amber system status indicator flashes
			when the system needs attention due to a
			system problem.
7	System		You can use the system identification
	identification		buttons on the front and back panels to
	button		locate a particular system within a rack.
			When one of these buttons is pushed, the
			blue system status indicators on the front
			and back panels blink until one of the
			buttons is pushed again.
			You can also use the systems management
			software to cause the indicators to flash to
			identify a particular system.
8	Hard drive 1		Optional 3.5-inch SAS or SATA hard
			drive.
9	Hard drive 0		A 3.5-inch SAS or SATA hard drive.
10	Optical drive		Optional.
11	Bezel		Optional

16	About Your System

Table 1-2. Front-Panel Components (continued)

Item	Component	Icon	Description
12	NMI button		The NMI button is used to troubleshoot
			software and device driver errors when
			using certain operating systems. This
			button can be pressed using the end of a
			paper clip. Use this button only if directed
			to do so by qualified support personnel or
			by the operating system's documentation.

Back-Panel Features and Indicators

Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel.

About Your System		17

Figure 1-2. Back-Panel Features and Indicators

1			2	3	4	5		6	7	8	9	10

12

		11
1	power supply	2	keyboard connector	3	mouse connector
	connector
4	USB connectors (2)	5	Kensington lock	6	serial connector
7	video connector	8	NIC1 connector	9	NIC2 connector
10	expansion slots (2)	11	system status	12	system identification
			indicator		button

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

•Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.

18	About Your System

•Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).

See "Using the System Setup Program" on page 35 for information about enabling, disabling, and configuring I/O ports and connectors.

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-3. Table 1-3 lists the NIC indicator codes.

Figure 1-3. NIC Indicators

1

2

1 link indicator	2	activity indicator
Table 1-3. NIC Indicator Codes
Indicator			Indicator Code
Link and activity indicators are off.			The NIC is not connected to the network.
Link indicator is green.			The NIC is connected to a valid link partner
			on the network.
Activity indicator is blinking yellow.			Network data is being sent or received.

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-4 lists the system messages that can occur and the probable cause and corrective action for each message.

About Your System		19

NOTE: If you receive a system message that is not listed in Table 1-4, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

Table 1-4. System Messages

Message	Causes	Corrective Actions
Attempting to	Remote Configuration is in	Wait until the process is
update Remote	progress.	complete.
Configuration.
Please wait....
BIOS Update Attempt	Remote BIOS update	Retry the BIOS update. If
Failed!	attempt failed.	the problem persists, see
		"Getting Help" on
		page 127.
Caution! NVRAM_CLR	NVRAM_CLR jumper is	Check the System Setup
jumper is installed	installed.	configuration settings. See
on system board.		"Using the System Setup
		Program" on page 35.
		Remove the NVRAM_CLR
		jumper. See Figure 6-1 for
		jumper locations.
Data error	The diskette drive or hard	For the operating system,
	drive cannot read the data.	run the appropriate utility
		to check the file structure
		of the diskette drive or hard
		drive.
		See your operating system
		documentation for
		information on running
		these utilities.

20	About Your System

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Decreasing	One or more memory	Reinstall the memory
available memory	modules might be	modules and, if necessary,
	improperly seated or faulty.	replace them. See "System
		Memory" on page 81.
		See "Troubleshooting
		System Memory" on
		page 108.
Diskette read	Faulty or improperly	Replace the diskette.
failure	inserted diskette.
Diskette subsystem	Faulty diskette drive or	Ensure that the diskette
reset failed	optical drive controller.	drive and optical drive
		cables are properly
		connected. See
		"Troubleshooting a USB
		Device" on page 102 and
		"Troubleshooting an
		Optical Drive" on page 110.
		If the problem persists, see
		"Getting Help" on
		page 127.
Drive not ready	Diskette missing or	Reinsert or replace the
	improperly inserted in	diskette.
	diskette drive.
Error: Incorrect	The installed memory	See "Memory Module
memory	modules are not matched	Installation Guidelines" on
configuration.	pairs.	page 81.
Ensure memory in
slots DIMM1_A and
DIMM1_B, DIMM2_A
and DIMM2_B match
identically in
size, speed and
rank.

About Your System		21

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Error: Remote	Faulty or improperly	Ensure that the RAC is
Access Controller	installed RAC.	properly installed. See
initialization		"Troubleshooting
failure.		Expansion Cards" on
		page 113.

Error 8602:	Loose or improperly
Auxiliary device	connected mouse or
failure. Verify	keyboard cable; faulty
that mouse and	mouse or keyboard.
keyboard are
securely attached
to correct
connectors.

Replace the mouse. If the problem persists, replace the keyboard.

	Gate A20 failure	Faulty keyboard controller	See "Getting Help" on
		(faulty system board).	page 127.
	General failure	The operating system is	This message is usually
		unable to carry out the	followed by specific
		command.	information. Take the
			appropriate action to
			resolve the problem.
	Keyboard controller	Faulty keyboard controller	See "Getting Help" on
	failure	(faulty system board).	page 127.
	Keyboard data line	Loose or improperly	Ensure that the keyboard is
	failure	connected keyboard cable;	properly connected. If the
	Keyboard failure	faulty keyboard; faulty	problem persists, replace
		keyboard controller.	the keyboard. If the
	Keyboard stuck key
			problem persists, see
	failure
			"Getting Help" on
			page 127.
	Keyboard fuse has	Keyboard fuse has failed.	Replace the keyboard.
	failed.	Faulty system board.	If the problem persists, the
			system board is faulty. See
			"Getting Help" on
			page 127.

22	About Your System

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Manufacturing mode	System is incorrectly
detected	configured.
Memory address line	Faulty or improperly	Ensure that all memory
failure at address,	installed memory modules,	modules are properly
read value	or faulty system board.	installed. See
expecting value		"Troubleshooting System
Memory double word		Memory" on page 108. If
		the problem persists, see
logic failure at
		"Getting Help" on
address, read value
		page 127.
expecting value
Memory odd/even
logic failure at
start address to
end address
Memory write/read
failure at address,
read value
expecting value
Memory tests	The spacebar was pressed	Information only.
terminated by	during POST to terminate
keystroke	the memory test.
No boot device	The system cannot find the	If the diskette drive is your
available	diskette or hard drive.	boot device, ensure that a
		bootable disk is in the drive.
		If the hard drive is your
		boot device, ensure that the
		hard drive is installed,
		properly seated, and
		partitioned as a boot
		device.
		Enter the System Setup
		program and verify the boot
		sequence information. See
		your Hardware Owner’s
		Manual for details.

About Your System		23

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
No boot sector on	The system configuration	Enter the System Setup
hard-disk drive	information in the System	program and verify the
	Setup program might be	system configuration
	incorrect.	information for the hard
		drive. See your Hardware
		Owner’s Manual for details.
		If the message continues to
		appear after verifying the
		information in the System
		Setup program, the
		operating system might
		have been corrupted.
		Reinstall the operating
		system. See your operating
		system documentation for
		reinstallation information.
No timer tick	A chip on the system board	Run the system diagnostics.
interrupt	might be malfunctioning.	See "Running the System
		Diagnostics" on page 117.
Not a boot diskette The operating system is		Insert a diskette that has a
	trying to boot from a	bootable operating system.
	diskette that does not have
	a bootable operating system
	installed on it.
Option ROM Checksum	PCI device BIOS (Option	Ensure that all appropriate
Error	ROM) checksum failure is	cables are securely
	detected during shadowing.	connected to the expansion

cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 113.

24	About Your System

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
PCIe Degraded Link	Faulty or improperly	Reseat the PCIe cards. See
Width Error:	installed PCIe card.	"Expansion Cards" on
Embedded		page 75. If the problem
Bus#nn/Dev#nn/Funcn		persists, see "Getting Help"
Expected Link Width		on page 127.
is n
Actual Link Width
is n
PCIe Degraded Link	Faulty or improperly	Reseat the PCIe card in the
Width Error: Slot n installed PCIe card in the		specified slot number. See
Expected Link Width	specified slot number.	"Expansion Cards" on
is n		page 75. If the problem
		persists, see "Getting Help"
Actual Link Width
		on page 127.
is n
PCIe Training	Faulty or improperly	Reseat the PCIe cards. See
Error: Embedded	installed PCIe card.	"Expansion Cards" on
Bus#nn/Dev#nn/Funcn		page 75. If the problem
		persists, see "Getting Help"
		on page 127.

PCIe Training	Faulty or improperly
Error: Slot n	installed PCIe card in the
	specified slot number.

Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 75. If the problem persists, see "Getting Help" on page 127.

About Your System		25

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Plug & Play	Error encountered in	Install the NVRAM_CLR
Configuration Error initializing PCI device;		jumper and reboot the
	faulty system board.	system. See Figure 6-1 for
		jumper location. Check for

a BIOS update. If the problem persists, see "Troubleshooting Expansion Cards" on page 113. If the problem

persists, see "Getting Help" on page 127.

Read fault

Requested sector not found

The operating system cannot read from the diskette or hard drive, the system could not find a particular sector on the disk, or the requested sector is defective.

Replace the diskette. Ensure that the diskette and hard-drive cables are properly connected. See "Troubleshooting a USB Device" on page 102 or "Troubleshooting a Hard Drive" on page 111 for the appropriate drive(s) installed in your system.

Remote	System could not	Retry Remote
Configuration	implement Remote	Configuration.
update attempt	Configuration request.
failed
SATA port 0/1/2	Faulty drive. Parameters	Ensure that the hard drive
hard disk drive	failure.	cables are properly
configuration error		connected. See
		"Troubleshooting a Hard
		Drive" on page 111.
SATA port 0/1/2	Faulty drive. INT13 call	Ensure that the hard drive
hard disk drive	failure from the drive.	cables are properly
failure		connected. See
SATA port 0/1/2		"Troubleshooting a Hard
		Drive" on page 111.
hard disk drive
auto-sensing error

26	About Your System

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
SATA Port 0/1/2	SATA Port 0/1/2 set as Auto,	Run the System Setup
hard disk not found no disk installed.		program to correct the
		settings. See "Using the
		System Setup Program" on
		page 35.
Sector not found	Faulty diskette or hard	See "Troubleshooting a
Seek error	drive.	USB Device" on page 102
		or "Troubleshooting a Hard
Seek operation
		Drive" on page 111 for the
failed
		appropriate drive installed
		in your system.
Shutdown failure	Shutdown test failure.	Ensure that all memory
		modules are properly
		installed. See
		"Troubleshooting System
		Memory" on page 108. If
		the problem persists, see
		"Getting Help" on
		page 127.
The amount of	Faulty memory module.	See "Troubleshooting
system memory has		System Memory" on
changed.		page 108. If the problem
	Information only, if you	persists, see "Getting Help"
	have changed the memory	on page 127.
	configuration.
	Faulty memory module.	See "Troubleshooting
		System Memory" on
		page 108. If the problem
		persists, see "Getting Help"
		on page 127.
Time-of-day clock	Faulty battery; faulty	See "Troubleshooting the
stopped	system board.	System Battery" on
		page 106. If the problem

persists, see "Getting Help" on page 127.

About Your System		27

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Time-of-day not set	Incorrect Time or Date	Check the Time and Date
- please run SETUP	settings; faulty system	settings. See "Using the
program	battery.	System Setup Program" on
		page 35. If the problem
		persists, see
		"Troubleshooting the
		System Battery" on
		page 106.
Timer chip counter	Faulty system board.	See "Getting Help" on
2 failed		page 127.
Unexpected	Faulty or improperly	Ensure that all memory
interrupt in	installed memory modules	modules are properly
protected mode	or faulty system board.	installed. See "Memory
		Module Installation
		Guidelines" on page 81. If
		the problem persists, see
		"Troubleshooting System
		Memory" on page 108. If
		the problem persists, see
		"Getting Help" on
		page 127.
Utility partition	Utility partition is not	Create a utility partition on
not available	available on the hard disk	the boot hard drive. See the
		CDs that came with your
		system.
Warning! No micro	Micro code update failed.	Update the BIOS firmware.
code update loaded		See "Getting Help" on
for processor 0		page 127.

28	About Your System

Table 1-4. System Messages (continued)

Message	Causes	Corrective Actions
Write fault	Faulty diskette, diskette	Replace the diskette.
Write fault on	drive, hard drive.	Ensure that the diskette
		drive and hard-drive cables
selected drive
		are properly connected. See
		"Troubleshooting a USB
		Device" on page 102 or
		"Troubleshooting a Hard
		Drive" on page 111 for the
		appropriate drive(s)
		installed in your system.

Diagnostics Indicator Codes

The four diagnostics indicators on the system front panel display error codes during system startup. Table 1-5 lists the causes and possible corrective actions associated with these codes.

Table 1-5. Diagnostic Indicator Codes

Code	Causes	Corrective Action
	Possible processor	See "Troubleshooting the
	failure.	Microprocessor" on page 114.
A B C D
	Memory failure.	See "Troubleshooting System
		Memory" on page 108.
A B C D
	Possible expansion	See "Troubleshooting Expansion
	card failure.	Cards" on page 113.
A B C D

= y e l l o w

= g r e e n

= o f f

About Your System		29

Table 1-5. Diagnostic Indicator Codes (continued)

Code	Causes	Corrective Action
	Possible video card	See "Troubleshooting Expansion
	failure.	Cards" on page 113.
A B C D
	Diskette drive or hard	Ensure that the diskette drive and
	drive failure.	hard-drive are properly connected.
A B C D		See "Installing a Hard Drive" on
		page 67 for information on the
		drives installed in your system.
	Possible USB failure.	See "Troubleshooting a USB Device"
		on page 102.
A B C D
	No memory modules	See "Troubleshooting System
	detected.	Memory" on page 108.
A B C D
	System board failure.	See "Getting Help" on page 127.
A B C D
	Memory	See "Troubleshooting System
	configuration error.	Memory" on page 108.
A B C D

A B C D

Possible system board	See "Troubleshooting IRQ
resource and/or	Assignment Conflicts" on page 98.
system board	If the problem persists, see "Getting
hardware failure.	Help" on page 127.

=y e l l o w

=g r e e n

=o f f

30	About Your System