Panasonic VB-D411UK, VB-D411DSUK, VB-44220TX, VB-44221HK, VB-44223TX User Manual

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User Guide

Supports ICX and S-ICX Version 4.5

Section 750

Key Phone

User Guide

(International) Version 4.5

Issued June 2000

The contents of this manual ar e subject to change withou t notice an d do no t constitute a commitment on the part of Matsushita Communication Industrial Co. Ltd (MCI). Every effort has been made to ensure the accuracy of this document. However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to the said software or hardware.

Reproduction, publication, or du plica tio n of this man ual , or any pa rt ther eof, in any manner, mechanically, electronically, or photographically, is prohibited without permission of the Matsushita Communication Industrial Co. Ltd (MCI).

ICX-45-750 ICX (International), issued June 2000 3

PREFACE

The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic ICX and S-ICX. The ICX and S-ICX

are a telephone system that provides you with a powerful set of features for handling

calls. This manual provides an over view of the following digit a l phones and offers

detailed informa tion about using the features provided by the ICX and S-ICX:

HOW TO USE THIS MANUAL

We recommend that you read the entire manual before using your digital phone, in order to get a clear idea of its capabilities.

WHAT THIS MANUAL CONTAINS

This manual contains the following chapters:

• Chapter 1, “Understanding Your Phone” - Describes features of Panasonic digital telephones.

• Chapter 2, “Setting Up Your Phone” - Provides procedures for setting up telephone features s uch as Flexible Function (FF) keys.

U.K. Hong Kong/Other

• 12 key-Standard VB-D411UK VB-44220TX

• 12 key-Speakerp hone VB-44221HK

• 12 key-Display Speakerphone VB-D411DSUK VB-44223TX/HK

• 12 key-Large Display Speakerphone VB-D411LDSUK VB-44225TX/HK

• 12 key-Soft key Display Speakerphone VB-D411DSVUK VB-44224HK/TX

• 24 key-Display VB-D611DUK

• 24 key-Display Speakerphone VB-D611DSUK VB-44233TX/HK

• EM24-24 key Expansio n Module VB-D331UK VB-44310HK

• DSS-72 key DSS/BLF VB-D631UK VB-44320HK

4 ICX (International), issued June 2000 ICX-45-750

Notation Used

• Chapter 3, “Placing Outside Calls” - Provides procedures for making outside calls.

• Chapter 4, “Handling Incoming Calls” - Provides several procedures for answering calls.

• Chapter 5, “Communicating Within Your Office” - Provides procedures for handling internal calls.

• Chapter 6, “Using Additional Features” - Provides procedures for using additional features.

• Appendix A, “Dial Code List.” - Provides a list of dial codes used for programming FF keys.

• Appendix B, “Customize d PSD Bin Numbers.” - Provid es a table for documenting or tracking your personalized lis t of speed dial numbers.

NOTATION USED

This user guide uses the following conventions:

• References to chapters and sections are enclosed in quotation marks and include the title and page nu mber. For example: “Se tting Up Flex ible Functio n Keys” on page 22.

• References to information you are to enter or dial are printed in boldface, mixed-case characters. For example: Enter 73*.

• References to the telephone keypad are printed in bold, upper case characters. For example: Press the HOLD key.

FOR MORE INFORMATION

For more information about features available with the Panasonic ICX and S-ICX systems and digital phones, contact your system administrator or ICX and S-ICX dealer, or refer to the Panasonic publication Section 700: Feature Operation.

Contents

Preface.............................................................................. 3

How to Use This Manual.......................................................... 3

What This Manual Contains ..................................................... 3

Notation Used ........................................................................... 4

For More Information............................................................... 4

Understanding Your Phone........................................... 9

Non-Display Phones ................................................................. 9

Small-Display Phones............................................................... 11

Changing the Default Display............................................... 13

Understanding Display Information...................................... 13

Using Variable Mode............................................................ 14

Large-Display Phones............................................................... 15

Changing the Default Display............................................... 17

Understanding Display Information...................................... 18

Setting Up Your Phone.................................................... 21

Adjusting Volume and Display Settings................................... 21

Setting Up Flexible Function Keys........................................... 22

Setting Up One-touch Keys...................................................... 23

Setting Up Speed Dialling ........................................................ 25

Assigning and Deleting PSD Numbers................................. 25

Assigning SSD Numbers ...................................................... 28

Linking System Speed Dial Numbers................................... 28

Assigning and Deleting Names for PSD Numbers............... 29

Setting User Maintenance Functions........................................ 33

To Enter User Maintenance Mode:....................................... 35

Placing Outside Calls...................................................... 49

Accessing an Outside Line........................................................ 49

Using Account Codes ............................................................... 50

Non-verified Account Codes ................................................ 50

Verified Account Codes........................................................ 51

Redialing Outside Numbers...................................................... 51

Using Speed Dialling............................................................... 52

Dialling Speed Dial Numbers.............................................. 52

Checking Speed Dial Numbers............................................. 54

Handling Incoming Calls................................................. 57

Answering Calls.................................................. ...................... 57

Using Call Hold ........................................................................ 58

Transferring Calls ..................................................................... 59

Supervised Transfers............................................................. 59

Unsupervised Transfers......................................................... 60

Call Pickup................................................................................ 61

Extension Group Pickup....................................................... 61

Extension Direct Pickup........................................................ 62

Trunk Group Pickup.............................................................. 62

Trunk Direct Pickup.............................................................. 62

Call Park.................................................................................... 63

Communicating Within Your Office ............................... 65

Calling Other Extensions.......................................................... 65

............................................................................................... 65

Switching Between Tone and Voice Calling........................ 66

Using Paging......................................................................... .... 67

Answering a Page (Meet-Me Answer).................................. 67

Answering a Page with Universal Night Answer ..................... 68

Making Announcements to Busy Extensions........................... 68

Answering an Announcement............................................... 69

Transferring Calls with an Announcement........................... 69

Using Call Forwarding.............................................................. 69

Using Camp-on (Call Waiting)................................................. 72

Using Message Waiting/Callback............................................. 74

Using Do-Not-Disturb .............................................................. 76

Using Absence Messages.......................................................... 77

Locking Your Extension........................................................... 78

Using Additional Features .............................................. 81

Using the MIC Key................................................................... 81

Using Off-Hook Monitor.......................................................... 82

Using Handsfree Answerback and Handsfree Operation......... 82

Using Voice Recognition .......................................................... 83

Using the Flash Feature ............................................................ 83

Making Conference Calls ......................................................... 83

Controlling Background Music................................................. 84

Using Timed Reminders........................................................... 85

Using Caller ID......................................................................... 85

Caller ID Call Log............................................................. .... 85

Call Log Operation for a Small-display Phones................... 86

Call Log Format for the Large-Display Phone..................... 87

Walking TRS (Call BArring) Class of Service......................... 88

Using Directory Numbers......................................................... 89

Using Zip Mode........................................................................ 92

Room Monitoring...................................................................... 92

Silent monitor............................................................................ 93

ICX-45-750 ICX (International), issued June 2000 9

1. UNDERSTANDING YOUR PHONE

The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features:

• Non-Display Phones (page 9)

• Small-Display Phones (page 11)

• Large-Display Phones (page 15)

• Using Variable Mode (page 14)

• Changing the Default Display (pages 13 and 17)

• Understanding Display Information (pages 13 and 18).

NON-DISPLAY PHONES

Non-display phones do not have a Liquid Crystal Display (LCD). Table 1 on page 10 describes the features (1-18 below) that are typical of non-display phones.

Figure 1. Non-display phone

1. Understanding Your Phone

10 ICX (International), issued June 2000 ICX-45-750

T a ble 1. Non-display phone f ea tu re s

# Feature Description

Message Waiting Indicator Indicates that you have a message. PROG Key Used to program Flexible Function (FF) and one-

touch keys, to adjust ringer volum e, and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls.

CONF Key Used to establish conference calls and to check FF

key and one-touch features.

One-Touch Keys Used to make outside calls or to access system fea-

tures.

Flexible Function (FF) Keys

Used to access outside lines or to access system features.

DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-

warding is set.

MIC Indicator Indicates that your voice is not muted (i.e., party on

the other end can hear you). Goes off whe n your hands-free microphone is mut ed and fl ashes when your handset is muted.

INT Indicator Lights when you are on a call and flashes when you

hold a call.

ON/OFF Indicator Lights when the

ON/OFF

key has been pressed.

FL/R Key Used to end an outside call and to either restore out-

side dial tone or switch to external dial tone status

without hanging up the receiver. REDIAL Key Used to redial the last number dialled. MEMORY Key Used to access speed dialling or enter account

codes. ON/OFF Key Used to make a call without lifting the handset or to

turn the speaker on and off. LINE Key Used to seize a fr ee outside line. VOLUME Key Used to adjust the leve l of ton es, background

music, ringing, receiver volum e, and display con-

trast. HOLD Key Used to hold calls, to retrieve held calls, and to

complete FF key programming. Microphone Used to talk to another party without using the

handset. Speaker Outputs tones and voice at your exten s io n.

1 2

8 9

11 12

1. Understanding Your Phone

ICX-45-750 ICX (International), issued June 2000 11

SMALL-DISPLAY PHONES

Small-display phone s have a disp lay conta ining two lines of te xt. Table 2 on page 1 1 describes the features (1-22 below) that are typical of small-display phones.

Figure 2. Small-display phone

Table 2. Small-display phone features

# Feature Description

Message Waiting Indicator Indicates that you have a message. Display Di s plays in formation about the phone’s status,

menus, and dialling directori e s . MODE Key Used to change display modes from Default Mode

to Speed Dial Mode or Extension Directory Mode. END Key Used to exit Directory Mod e an d ret urn the display

to Default Mode.

1 2

1. Understanding Your Phone

12 ICX (International), issued June 2000 ICX-45-750

Soft Keys Used to select speed dial dire c to rie s or num be rs. PROG Key Used to program Flexible Function (FF) and one-

touch keys, to adjust ringer volum e, and to send a

flash signal. Depending on the setup of your sys-

tem, may also be used to transfer calls. CONF Key Used to establish conference calls and to check FF

key and one-touch features. One-Touch Keys Used to make outside calls or to access system fea-

tures. Flexible Function (FF)

Keys

Used to access outside lines or to access system fea-

tures. DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-

warding is set. INT Indicator Lights when you are on a call and flashes when you

hold a call. MIC Indicator Indicates that your voice is not muted (i.e., party on

the other end can hear you). Goes off whe n your

hands-free microphone is mut ed and fl ashes when

your handset is muted. ON/OFF Indicator Lights when the

ON/OFF

key has been pressed.

FL/R Key Used to end an outside call and to either restore out-

side dial tone or switch to external dial tone status

without hanging up the receiver. REDIAL Key Used to redial the last number dialled. MEMORY Key Used to access speed dialling or enter account

codes. ON/OFF Key Used to make a call without lifting the handset or to

turn the speaker on and off. LINE Key Used to seize a fr ee outside line. VOLUME Key Used to adjust the leve l of ton es, background

music, ringing, receiver volum e, and display con-

trast. HOLD Key Used to hold calls, to retrieve held calls, and to

complete FF key programming. Microphone Used to talk to another party without using the

handset. Speaker Outputs tones and voice at your exten s io n.

# Feature Description

5 6

13 14

15 16

1. Understanding Your Phone

ICX-45-750 ICX (International), issued June 2000 13

Changing the Default Display

The

MODE

key enables you to change the software mode of the d isplay from Default Mode (i.e., time and date) to Directory Mode (i.e., System Speed Dial [SSD], Personal Speed Dial [PSD], or Extension directories). The

END

key enables

you to return the display to Default Mode. While in Directory Mode, the soft keys enable you to view either the SSD, PSD, or

Extension directorie s. Aft er s electin g the de sir ed dire cto ry, the soft keys al so enab le you to either view or dial speed dial or extension numbers. (For more information on using directories to make cal ls, see “Dialling Speed Dial Number s” on page 52 and “Calling Other Extensions” on page 65.)

While in Variable Mode, you can also use the soft keys to ac cess various system features.

Notes:

• Y ou must be in Directory Mode to view speed dial and extension directories or dial speed dial numbers using the soft keys.

• The system feature s dis p la ye d i n Variable Mode requir e s ys te m pro gr a m m ing .

(A)Press the

MODE

key one time to access the speed dial directorie s. (SSD

and PSD appear on the second line of the disp lay.)

(B) Press the

MODE

key twice to access the Extension Directory. (EXT appears

on the second line of the display.)

Press the

END

key to return to Default Mode.

Understanding Display Information

Display information indicates the status of the phone. However, this information will vary depending on how the phone is programmed and its status. Several of the more common displays are illustrated below.

Figure 3. Idle condition for small-display phone (display default)

To display the Directory Mode on a small-display phone

17 MAR Wed 10:34

113

Extension

User name

Brandy

1. Understanding Your Phone

14 ICX (International), issued June 2000 ICX-45-750

Figure 4. Messages received for small-display phone

Figure 5. Reminder alarm for sma ll-display phone

Figure 6. Incoming outside cal l for small-display phone

Figure 7. Outside call in progress for small-display phone

Figure 8. Internal calling in us e f or small-display phone

Using Variable Mode

Using Variable Mode allows you to use the soft keys to access programmed system features when your phone is in the following states:

• During an intercom call

• During a trunk dial tone

• During a trunk call

• After dialling a busy exten s ion.

Lift the handset or press the

ON/OFF

key.

MSG Carter

Number of messages

Person that left the first message

17 MAR Wed 10:34

Alarm 12:30PM

Alarm time

Alarm indicator

17 MAR Wed 10:34

INCM CO

#03

Incoming outside call

Outside line number

113

Brandy

On Line

113 Brandy

0’15

Outside call in progress

Call duration

Talk

113 Brandy

Greg

Intercom call

Called party

To activate Variable Mode on a small-display phone

1. Understanding Your Phone

ICX-45-750 ICX (International), issued June 2000 15

Press the Variable Mode Key.

Replace the handset or press the

ON/OFF

key.

After turning Variable Mode on, the display will reflect the p rog ramme d featu res during an intercom call, trunk dial tone, trunk call, or after dialling a busy extension.

Press the > or < key next to the desired feature.

LARGE-DISPLAY PHONES

Large-display phones are distinguished by their large displ a ys. Table 3 on page 16 describes the features (1-23 below) that are typical of large-display pho nes.

Figure 9. Large-display phone

To use Variable Mode on a small-display phone

1. Understanding Your Phone

16 ICX (International), issued June 2000 ICX-45-750

T a ble 3. Large-display phon e fe atures

# Feature Description

Message Waiting Indicator Indicates that you have a message. Display Di s plays in formation about the phone’s status,

menus, and dialling directori e s .

Soft Keys Used to select menus, di rec to r i es, speed dial num-

bers, and to access call-handling fe at ures.

PROG Key Used to program FF and one-touch keys, to adjust

ringer volume and to send a flash signal. Depending on the setup of your system, may also be used to transfer calls.

CONF Key Used to establish conference calls and to check

Flexible Function (FF) and one-touch key set ti ngs.

MIC Key Used to activate/deactivate the Microphone/Mute

function. When acti vate d, th e party on th e ot her end can hear you. (See item 13, MIC Indica to r.)

MENU Key Used to r eturn to the defau lt Main Menu screen

which contains the following items:

• Personal Dial

• System Dial

• Extension

• Function System

• Function Ext PREV Key Used to return to the prev ious screen. NEXT Key Used to advance to the next screen. Flexible Function (FF)

Keys

Used to access outside lines or to access system features.

DND/CF Indicator Indicates that Do-Not-Disturb (DND) or Call For-

warding is set.

INT Indicator Lights when you are on a call and flashes when you

hold a call.

MIC Indicator Indicates that your voice is not muted (i.e., party on

the other end can hear you). Goes off whe n your hands-free microphone is mut ed and fl ashes when your handset is muted.

ON/OFF Indicator Lights when the

ON/OFF

key has been pressed.

FL/R Key Used to end an outside call and to either restore out-

side dial tone or switch to external dial tone status without hanging up the receiver.

REDIAL Key Used to redial the last number dialled.

1 2

8 9

1. Understanding Your Phone

ICX-45-750 ICX (International), issued June 2000 17

Changing the Default Display

The ten soft keys located alon gs id e the dis p la y on a lar g e -dis p la y ph on e allow you to change the software mode of the display. Instead of displaying the Main Menu (Default Mode) for instance, you can set your phone to display one of the following directories or menus:

• Personal Dial - Allows you to program, view, or dial PSD numbers using the soft keys.

• System Dial - Allows you to view or d ial SSD numbers using the soft keys.

• Extension - Allows you to vi ew or dial other extensions using the soft keys.

• Function System - Allows you to access most key telephone features, such as Call Forwarding, Do-Not-Disturb (DND), Microphone Mute, Background Music, Call Pickup, Account Codes, etc.

• Function Extension - All ows you to assign frequently used phone features for easy access. Most items found under the Function System Menu can be assigned to the Function Extension Menu in any order you desire.

Press the soft key to the lef t of the desired director y or menu. (The selected directory or menu of feat ur e displays.)

Press the

key to return to the Main Menu.

Note:

Menus are programmable or customizable per extension. Therefore, the

actual menu that displays depends on your system configuration.

MEMORY Key Used to access speed dialling or enter account

codes.

ON/OFF Key Used to make a call without lifting the handset or to

turn the speaker on and off. LINE Key Used to seize a fr ee outside line. VOLUME Key Used to adjust level of tones, background music,

ringing, receiver volume, and displ ay contrast. HOLD Key Used to hold calls, to retrieve held calls, and to

complete FF key programming. Microphone Used to talk to another party without using the

handset. Speaker Outputs tones and voice at your exten s io n.

# Feature Description

19 20

To display a directory or menu on a large-display phone

1. Understanding Your Phone

18 ICX (International), issued June 2000 ICX-45-750

Understanding Display Information

Figure 10. Idle condition for large-display phone (display default)

Figure 11. Messages received for large-display phone

Figure 12. Reminder alarm fo r large-display phone

113

Brandy

PERSONAL DIAL

User name

Extension

SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

17 MAR We d 10:34

MSG Carter

Person that left the first message

Number of messages

PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

17 MAR Wed 10:34

Alarm 12:30PM

Alarm indicator

Alarm time

PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

17 MAR Wed 10:34

1. Understanding Your Phone

ICX-45-750 ICX (International), issued June 2000 19

Figure 13. Incoming outside call for large-di splay phone

Figure 14. Outside call i n progress for large-display phone

Figure 15. Intercom calling in use for large-display phone

INCM CO

#03

Outside line number

113 Brandy

Incoming outside call

PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

113 Brandy

On Line

0’15

Outside call in progress

Call duration

PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

Talk

113 Brandy

Greg

Intercom call

Called party

PERSONAL DIAL SYSTEM DIAL EXTENSION FUNCTION SYSTEM FUNCTION EXT

1. Understanding Your Phone

20 ICX (International), issued June 2000 ICX-45-750

This page intentionally left blank.

ICX-45-750 ICX (International), issued June 2000 21

2. SETTING UP YOUR PHONE

You can use the procedures in this chapter to customize your phone for the following:

• Adjusting Volume and Display Settings (page 21)

• Setting Up Flexible Function Keys (page 22)

• Setting Up One-touch Keys (pag e 23)

• Setting Up Speed Dialling (page 25)

• Assigning and Deleting Personal Speed Dial (PSD) Numbers (page 25)

• Linking System Speed Dial Numbers (page 28 )

• Assigning and Deleting Names for PSD Numbers (page 29).

• Setting User maintenance Functions (page 33)

ADJUSTING VOLUME AND DISPLAY SETTINGS

You can adjust the volume or display of the following by pressi ng the

VOLUME

key:

• Intercom and incoming ringer

• Handset

• Speaker

• Display contrast of your phone.

Press the

VOLUME

key:

During ringing to adjust the intercom or incoming ring tone.

During a call to adjust the handset or speaker volume .

Press the

ON/OFF

key.

Press the

PROG

key.

Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.)

To adjust the volume of your phone while it is in use

To adjust the ringer volume of your phone while it is idle

2. Setting Up Your Phone

22 ICX (International), issued June 2000 ICX-45-750

Enter 9, then 2 to adjust the intercom ring tone. (The phone produces a tone.)

Press the

VOLUME

key.

Press the

ON/OFF

key.

Note:

This task requires a display phone.

While the phone is idle, press the # key.

Press the

VOLUME

key several times as needed.

SETTING UP FLEXIBLE FUNCTION KEYS

You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers.

Note:

You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or ICX and ICXHD dealer to make changes to dedi cated FF keys.

Pickup the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the FF key to be programmed.

Do one of the following:

If . . . Then . . .

You want one-key assess to a certain feature:

Notes:

• You must enter a dial code when assigning features. (See Appendix A, “Dial Code List” on page 95.)

• Not all dial codes can be stored in FF keys

For a fixed dial code, press the

REDIAL

key. For a flexible dial code, proceed to step b.

Enter one of the di al codes listed in Appendix A, “Dial Code List” on page

95.

You want one-key access to a specific extension number, plus the ability to pick up the extension’s calls and know when the extension is busy:

Enter the extens ion number.

To adjust the display contrast of your phone

To set up FF keys

2. Setting Up Your Phone

ICX-45-750 ICX (International), issued June 2000 23

Press the

HOLD

key.

Repeat steps 2-5 to program additional keys.

Replace the handset or press the

ON/OFF

key.

Pick up the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the desired FF key.

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

Note:

This task requires a display phone.

Pick up the handset or press the

ON/OFF

key.

Press the

CONF

key.

Press the FF key. The assigned function appears on the display.

Replace the handset or press the

ON/OFF

key.

SETTING UP ONE-TOUCH KEYS

You can set up one-touch keys on a non-display or small-display phone to store phone numbers, speed dial numbers, or feature access codes.

Pickup the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the one-touch key to be programmed.

If you assign an extension number to an FF key, the FF key will light red when the extension is busy. It will light green when Do-Not-Disturb (DND) or Call Forwarding is set. In addition, you can pick up a call that is ringing or on hold at the extension by simply pressing the FF key when it is flashing.

If . . . Then . . .

To clear an FF key’s programming

To check the FF key’s setup

To program a one-touch key for an outside phone number

2. Setting Up Your Phone

24 ICX (International), issued June 2000 ICX-45-750

Dial the phone number to be stored.

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

Pickup the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the one-touch key to be programmed.

Press the

MEMORY

key.

Enter the SSD bin number to be programmed.

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

Note: **

When the system is set up for MCO Code level, one-touch keys

automatically dial an outside line. (MCO Code level requires system programming.)

Pickup the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the one-touch key to be programmed.

4. **

If the feature functions at the MCO Code level, press

MEMORY * #

Enter the desired feature code or extension number.

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

Note:

This task requires a display phone.

Pickup the handset or press the

ON/OFF

key.

Press the

CONF

key.

To assign an SSD number to a one-touch key

To assign a feature code or extension number to a one-touch

To check a programmed one-touch key

2. Setting Up Your Phone

ICX-45-750 ICX (International), issued June 2000 25

Press the one-touch key to be checked. (Programme d data appears on the

display.)

Replace the handset or press the

ON/OFF

key.

SETTING UP SPEED DIALLING

You can set up the following speed dial features using your phone’s one-touch or soft keys:

• Speed dial numbers

• Speed dial linking

• Speed dial names

Assigning and Deleting PSD Numbers

Y ou can assign frequently called numbers (or System Speed Dial [SSD] numbers) to your phone’s one-touch or soft keys. These keys are preprogrammed to correspond to specific PSD codes or bins. You store your PSD numbers in these bins. When you press a one-touch or soft key containing a PSD number, the PSD bin associated with that key is accessed and the speed di al number is dialled.

You can assign up to 10 PSD numbers to the one-touch keys on a non- display or small-display phone (PSD bins 80-89) and up to 20 PSD numbers to the soft keys on a large-display phone (PSD bins 80-99).

When in the PSD Directory Mode, you can view the PSD bin numbers on the display. On a small-display phone, two bins are displayed at a time. To display the next two bins, press the # key. To di splay the previous two bins, press the * key. On a large-display phone, 10 PSD bins are displayed at a time. To display the next 10 bins, press the

key. To display the previous 10 bins, press the

key.

For a list of corresponding PSD bin numbers and one-touch or soft keys, see Figure 16 and T a b l e 4 on pag e 26.

Notes:

• On a small-display phone, you must be in the PSD Directory Mode to assign, access, or view numbers in PSD bins 90-99. On a non-display phone, you access or assign numbers to PSD bins 90-99 by pressing the

MEMORY

key and entering the PSD bin number. (To review the PSD numbers on nondisplay phones, refer to your customized list of PSD numbers in Appendix B “Customized PSD Bin Numbers” on page 101.)

• Until you assign a name or string of charact ers to a PSD num ber, the PSD bin number will display when you press the one-touch or soft key. For more information, see “ A s si gn in g a n d D ele ti ng Names for PSD Numbers” on page

29.

2. Setting Up Your Phone

26 ICX (International), issued June 2000 ICX-45-750

• You can check PSD numbers or names that have been assigned to one-touch or soft keys. For more information, see “Checking Speed Dial Number s” on page 54.

Figure 16. One-touch and soft key numbering scheme

Table 4. Corresponding one-touch or soft keys and PSD bin numbers

Note:

Before assigning PSD numbers, you must determine whether the system is set up for Intercom Level (programmed to dial an inside line) or MCO Code le vel (programmed to dial an ou tside line). Depending on the system set up, you must include the appropriate dialling code as part of the PSD number. To determine which code to use, see Table 5 on page 27.

Pick up the handset or press the

ON/OFF

key.

Either:

• Press the

PROG

key and then press the

MEMORY

key.

One-touch or soft key Corresponds to PSD bin on ...

Small-display and

non-display phones

Large-display phone

80 80 or 90

81 81 or 91

82 82 or 92

etc.

02:28 Thu NO V 14

Langfor d S 173

PROG

CONF

2 3

109876

541

Large-display phone soft keys

Small-display phone one-touch k eys

1 2 3

To assign a PSD number to a one-touch or soft key

2. Setting Up Your Phone

ICX-45-750 ICX (International), issued June 2000 27

• Enter the Speed Dial Set/Clear code (defaul t =

710 (HK/UK)

710#

Enter the PSD bin number (80-99).

Enter the phone number you want to be speed-dialled (maximum length = 16 characters). Remember to include the Intercom Level or MCO Code level code depending on how the system is set up. (Refer to the following table.)

Table 5. Characters allowed when assigning PSD numbers

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

To insert a . . . Enter/Press...

Digit or characte r

0, 1-9, *, #

Intercom Level*

MEMORY * #

MCO Code

(UK/HK), 0 (Taiwan, Malaysia, Indo-

nesia) **

MEMORY * 0

MCO Code 81**

MEMORY * 7

MCO Code 82**

MEMORY * 7

MCO Code 83**

MEMORY * 7

MCO Code 84**

MEMORY * 74

Pause

FL/R

DP - DTMF Code

MEMORY * *

SSD Code

MEMORY NN(N)

Hyphen (-)

PROG

Display Number (Start / Stop) ***

MEMORY * 2

DTMF Conversion After the Other Party Answers

MEMORY * 3

(Version 3.5

and higher)

Indicates that the digits that follow are either a feature access code or extension

number. (Do not include if system is set for Intercom Level.)

Indicates that the digits th at follow are for an outside num ber. (Do not include if

system is set for Trunk Level.)

***Indicates that the enclosed dig its shoul d not be displayed during dialling. Must

precede and follow the digits that you do not want displayed.

Example: MEM-

ORY *2 555-4143 MEMORY *2.

2. Setting Up Your Phone

28 ICX (International), issued June 2000 ICX-45-750

Note:

When deleting a PSD numbe r from a non- display phone , be sure to rec ord the change in your personalized list of PSD numbers. (See Appendix B, “Customized PSD Bin Numbers” on page 101.)

Pick up the handset or press the

ON/OFF

key.

Either:

• Press the

PROG

key and then press the

MEMORY

key.

• Enter the Speed Dial Set/Clear code (defaul t =

710 (HK/UK)

710#

Enter the PSD bin number (80-99).

Press the

HOLD

key.

Replace the handset or press the

ON/OFF

key.

Assigning SSD Numbers

Note:

SSD numbers require system programming. SSD numbers are numbers that a re frequently called by many different individuals

at your location; such as a branch or corporate office, a package delivery service, or a travel agent. SSD numbers must be programmed from the attendant’s phone. Once programmed, they are available for everyone to use.

A maximum of 80 or 800 S SD num bers ar e allo wed , d epen din g on the sys tem. In an 80 SSD number system, SSD numbers are stored in bins 00-79. In an 800 SSD system, SSD numbers are stored in bins

000-799

. You dial SSD numbers by entering the appropriate bin number or by using one-touch or soft keys. For more information, see “Dialling Speed Dial Numbers” on page 52.

Note:

To dial an SSD number using the one-touch keys on a non-display or smalldisplay phone, you must first assign the SSD number to a PSD bin number. For more information, see “Assigning and Deleting PSD Numbers” on page 25.

Linking System Speed Dial Numbers

To handle phone numbers longer than 25 char acters, you can link up to six SS D numbers in one PS D bin. You can then dial the entire numb er ( each SSD number contained in the chain) by pressing the programmed PSD key or by entering the speed dial bin number.

To delete a PSD number assigned to a one-touch or soft key

2. Setting Up Your Phone

ICX-45-750 ICX (International), issued June 2000 29

Notes:

• Before linking multiple SSD numbers to a PSD bin, the SSD bins must already have been programmed with the appropriate speed dial information. (This requires system programming.)

• If numbers do not appear on the display (00-79 or

000-799

) when you use

SSD codes, your extension is not programmed to display that data.

Pick up the handset or press the

ON/OFF

key.

Either:

• Press the

PROG

key and then press the

MEMORY

key.

• Enter the Speed Dial Set/Clear code (defaul t =

710 (HK/UK)

710#

Press the soft or one-touc h key (for the PSD bin [80-99]) to be programmed.

Press the

MEMORY

key.

Enter the SSD bin num be r that contains the first part of the num be r to be dialled. (If a pause is required, press the

REDIAL

key.)

Repeat steps 4-5 (up to 5 more times) for each remaining SSD number to be linked.

Press the

HOLD

key when you are finished.

Replace the handset or press the

ON/OFF

key.

If necessary, select the trunk group (9 [UK/HK], 0 [Tawai n, Malaysia , Indonis ia], or 81-84) to access an outside line. (Normally the trunk is select ed by the speed dial numbers.)

Press the PSD key.

Assigning and Deleting Names for PSD Numbers

After assigning a PSD number to a on e-touch or soft key, you can assign a name to the key (e.g., “Home,” “John,” etc.). You can then view the assigned PSD name when you are in the PSD Directory mo de.

To link speed dial numbers to a PSD bin

To use a PSD key that links multiple speed dial numbers

2. Setting Up Your Phone

30 ICX (International), issued June 2000 ICX-45-750

Note:

You need to know the PSD bin nu mber for PSD number in order to assign a name to it. To determine the bin number, see “Checking Speed Dial Numbers” on page 54.

Note:

This task requires a display phone.

Pick up the handset or press the

ON/OFF

key.

Press the

PROG

key.

Press the * key.

Enter 0 for the Name Assignment mode.

Press the

VOLUME

key until the desired PSD bin number (80-99) is displayed.

Press the

FL/R

key to clear the current/default data.

7. (A)

For a

small-display

phone (see Figure 17 on page 31 for an example):

Press the appropriate on e-touch key for the desired group of letters.

Use the bottom row of FF keys to define your selection.

Repeat steps a-b as many times as necessary to enter the desired name.

• Press the * key to erase an entry.

• Press the # key to enter a space.

(B)

For a

large-display

phone (see Figure 18 on pag e 32 for an example):

Press the appropriate soft key next to the desired row of lett e r s .

Use the bottom row of FF keys to define your selection.

Repeat steps a-b as many times as necessary to enter the desired name.

• Press the * key to erase an entry.

• Press the # key to enter a space.

Press the

HOLD

key when the name is complete.

To enter another speed dial name, repeat steps 5-8.

10.

Hang up or press the

ON/OFF

key.

To assign a name to a PSD number

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