Avaya Definity 8434DX User Manual

DEFINITY® Communications System

Generic 2 and System 85

8434DX Voice Terminal User’s Guide

555-104-767 Comcode 107985525 Issue 2

October 1997

NOTICE

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Lucent Technologies can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.

TO ORDER COPIES OF THIS DOCUMENT

Contact: Lucent Technologies BCS Publications Center

2855 N. Franklin Road
Indianapolis, IN 46219
Domestic: 1 800 457-1235	International: 1 317 322-6411
Domestic Fax: [phone]	International Fax: [phone]
Order: Document No. 555-104-767
Issue 2, October 1997

For more information about related documents, see Business Communications Systems Publications Catalog, 555-000-010.

HEARING AID COMPATIBILITY

This voice terminal is Hearing Aid Compatible (HAC). In addition, some units have

“HAC” printed on them.

YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY

You are responsible for the security of your system. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges.

TRADEMARKS

DEFINITY and AUDIX are registered trademarks of Lucent Technologies

REFERENCES TO AT&T

Any references within this text to American Telephone and Telegraph Corporation or AT&T should be interpreted as references to Lucent Technologies Incorporated. The exception is cross-references to books published prior to December 31, 1996, which retain their original AT&T titles.

Prepared by	©1997 Lucent Technologies
BCS Product Documentation Development	All Rights Reserved
Middletown, New Jersey 07748-9972	Printed in USA

Your 8434DX Voice Terminal

The 8434DX voice terminal is designed so you can conveniently use the many features of the Lucent Technologies DEFINITY® Communications System Generic 2 as well as the features of System 85.

Figure 1 and Figure 2 show two different versions of the 8434DX.

∙

On the 8434DX voice terminal shown in Figure 1, the

Shift

button allows you

to access two additional features. You can select a personalized ringing pattern for

your voice terminal by pressing

Shift

and then

Hold

. With this version of the

8434DX, you can also manually adjust the acoustical quality of the built-in

speakerphone for its surrounding environment (the Reset Speakerphone feature)

by pressing

Shift

followed by

Speaker

.

∙

The version of the 8434DX voice terminal shown in Figure 2 has a

button

Ring

which allows you to select a personalized ringing pattern for your voice terminal.

You do not need to manually reset your speakerphone with this version.

Before using your 8434DX voice terminal, look at Figures 1 and 2 below and on the next page in order to familiarize yourself with the type of voice terminal you are using and then read the description and procedures for each feature you wish to access.

Softkeys								Display
Display control
buttons
Handset								Expansion
								module jack
10 Call							EX MOD	(on back of
appearance			Menu		Exit	Prev	Next	of voice
feature buttons								terminal)
Volume control								24 Call
								appearance/
button
								feature
Transfer button								buttons
Shift button				Message				Line jack
Conference	Volume
				ABC	DEF			(on back
button			1	2	3
	Shift	Transfer						of voice
Test button							LINE
			GHI	JKL	MNO
								terminal)
	Test	Conf	4	5	6
Drop button	Mute	Drop	PQRS	TUV	WXYZ
			7	8	9
Mute button	Speaker	Hold	*	O	#
	Reset Spkr Ring

			Dial pad	Speakerphone/headset
	Handset jack			adapter jack (on back
		Speaker/
			Message light	of voice terminal)
		Reset	Hold/Ring button
		Speaker

button

Figure 1. One Version of the 8434DX Voice Terminal

1

Softkeys
Display control
buttons								Display
Handset								Expansion
								module jack
10 Call appearance/								(on back
							EX MOD	of voice
feature buttons			Menu		Exit	Prev	Next
								terminal)
Volume control								24 Call
button								appearance/
Transfer button								feature
								buttons
Ring button
Conference	Volume							Line jack
button								(on back
			1	ABC	DEF
				2	3
Test button	Ring	Transfer						of voice
			GHI	JKL	MNO		LINE
								terminal)
Drop button	Test	Conf	4	5	6
	Mute	Drop	PQRS	TUV	WXYZ
Mute button			7	8	9
	Speaker	Hold
Speaker button			*	O	#

					Message
Dial pad						Speakerphone/headset
					light
						adapter jack (on back of
Hold button
						voice terminal)

Handset jack

Figure 2. Another Version of the 8434DX Voice Terminal

The following features on the 8434DX voice terminal shown in Figures 1 and 2 are listed alphabetically for your convenience. Explanations for each feature are also provided.

Conference button	For setting up conference calls. This button is labeled
		Conf	.
Dial pad	The standard 12-button pad for dialing phone numbers
	and accessing features. The letters “Q” and “Z” have been
	added to the appropriate dial pad keys for directory access,
	and the “5” button on your dial pad has raised bars for
	visually-impaired users.

Display

Display control buttons

Drop button

A 2-line by 40-character display.
These four buttons are labeled						,		,			,
					Menu		Exit			Prev
and				.
		Next
			is used to enter Softkey Mode and access
	Menu
the first feature option screen.
			is used for exiting the Display Mode and returning to
	Exit
Normal (call-handling) Mode.

Prev and Next are used to go back and forth through the feature option screens.

For disconnecting from a call or dropping the last party added to a conference call.

2

Expansion Module jack (on back of voice terminal)

Handset

Handset jack (on back of voice terminal)

Hold button

(On some 8434DX voice terminals, this can be used as a Hold/Ring button)

Line jack

(on back of voice terminal)

Message light

Mute button

Ring button

Shift button

Softkeys

The “EX MOD” jack cannot be used on voice terminals connected to a DEFINITY Generic 2 or to a System 85.

A handset is provided for placing and receiving calls.

(The handset is also known as the receiver.) In most cases, you must lift the handset (go off-hook) or activate the speaker or speakerphone before you can use a feature.

This jack is for connecting a handset to your voice terminal. The jack is labeled .

A red button for putting a call on hold.

If your 8434DX has a Shift button, you can press Shift and then Hold to select a personalized ring for your voice terminal from eight possible ringing patterns.

This jack is used for connecting a line cord to your voice terminal. The jack is labeled “LINE.”

A red light which goes on steadily when a message has been left for you. This button may be labeled Message or .

For turning off the microphone associated with the handset or the built-in speakerphone so the other person on the call cannot hear you.

If your 8434DX has a Ring button, you can use this button to select a personalized ringing pattern from eight possible ringing patterns.

A blue button on some 8434DX voice terminals which can be used to access two additional features (when Shift is active, the red light next to the button is on):

When used with Hold , you can select a personalized ring from among eight available patterns.

When used with Speaker , you can perform an acoustic test of the environment and adjust the speakerphone to the surrounding acoustic environment for optimal performance (for the built-in speakerphone option only). Note: This feature needs to be used only on those 8434DX voice terminals on which the Reset Spkr label appears under the

Speaker button.

The five buttons located below the display and labeled with arrows ( ), correspond to words on the display screen. You can use the softkeys along with display control keys to access up to 15 features on your voice terminal in addition to those features administered on the call appearance/ feature buttons.

For a list of the features that can be accessed with the softkeys, check with your system manager. For procedures for using these softkey features, see “Using the Display, Softkeys, and Display Control Buttons” later in this guide.

3

Speaker button

(On some 8434DX voice terminals, this can be used as a Speaker/Reset Spkr button)

Speakerphone/headset adapter jack (on back of voice terminal)

10 Call appearances/ feature buttons (on left)

Test button

24 Call appearances/ feature buttons (on right)

Transfer button

For accessing the built-in 2-way speakerphone.

Note: Your voice terminal can be set for either the Speaker (listen-only) feature or the Speakerphone (listen and talk) feature. Check with your system manager to see how your Speaker button is to be used.

If your 8434DX has the Reset Spkr label under the Speaker button, you can also use the Reset Speakerphone feature. When you press Shift and then Speaker (your voice terminal must be on-hook, and it must be set for the Speakerphone feature), you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use.

This jack is used for connecting an external speakerphone (such as an S101A or S201A Speakerphone) or a headset adapter (such as a 500A Headset Adapter) to your voice terminal. The jack is labeled .

At least three of these 10 buttons on the top left of the voice terminal are devoted to incoming and outing calls (call appearances) and are labeled with an extension number. The remaining buttons can also be call appearance buttons, or they can access features (feature buttons) and are therefore labeled with a feature name.

When the voice terminal is initially powered up, the green light next to Test flashes if the link with the DEFINITY switch or with System 85 is not (or not yet) operational. The light changes to steady green when the voice terminal is able to communicate with the DEFINITY switch or with System 85, and then goes off after a short period of time. After the voice terminal is powered up, you can press Test to test the lights and the display on your voice terminal.

These 24 buttons on the right of the voice terminal can be used either for incoming or outgoing calls (call appearances) and are labeled with an extension number or for accessing features (feature buttons) and are labeled with a feature name. Each has a red light telling you this is the line you are using or this is the line you will get when you lift your handset. The green status light next to each call appearance and feature button tells you the line or feature is being used.

For transferring a call to another voice terminal.

4

Volume control button	For adjusting the volume of the following:
	∙ The speakerphone or speaker when a call is in progress
	using the 2-way speakerphone or 1-way speaker
	∙ The handset receiver level while a call is in progress
	using the handset
	∙ The tone ringer when the speaker is off and either the
	handset is inactive or the tone ringer is active
	Note: When the speaker is active, the ringer volume is
	automatically reduced to a low setting. The volume is
	restored when the speaker is turned off.
	Remember: The Volume control button on your voice
	terminal does not control the volume level of adjunct
	equipment.

5

A Quick Look at the Features

Here are brief descriptions of both voice features and display features that can be used with the 83434DX voice terminal. Each description includes what each feature does and how you might want to use it.

Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, Select Ring, Test, and Transfer voice features and Normal Mode/Exit feature (labeled Exit on the voice terminal) among the display features. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with the DEFINITY Generic 2 or with System 85.

You may also be able to use up to 15 other features accessed with the softkeys and display control buttons. These features are in addition to the features administered on the call appearance/feature buttons on your voice terminal. Check with your system manager to see which softkey features are available to you.

Voice Features

Abbreviated Dialing (AD) Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an

extension number, or a feature or trunk code. There are three possible types of lists — personal, group, and system — and you can have a total of three lists.

Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the system manager. Use this feature as a timesaver for dialing frequently called, lengthy, or emergency numbers. Note: Check with your system manager for the types of lists you have and how many of each list.

Automatic Callback Sends you a special 3-burst ring indicating a previously busy or unanswered extension is now available. Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone. Note: You can use this feature only for extensions, not for outside numbers.

Bridging/Manual Exclusion Permits you to answer or join in calls to someone else's extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your system manager. Use to assist in handling calls for a designated coworker. Note: You can use the Manual Exclusion feature to keep other users with whom you have a bridged call appearance from listening in on an existing call.

Call Coverage/Consult Provides automatic redirection of certain calls to your voice terminal for answering. (Your system manager determines which calls will be sent to you.) Use to answer calls for other extensions for whom you provide coverage. Call Coverage can also automatically redirect your calls when your voice terminal is busy, you are out of the office, or you have pressed the Send All Calls button.

Note: If you are a covering user, you can use the Consult feature, after answering a coverage call, to call the principal (the person for whom you are answering calls) for private consultation. Then, you can add the calling party to the conversation, transfer the call to the principal, or return to the calling party.

6

Call Forwarding — Busy/Don’t Answer Temporarily forwards all your calls to another extension or to the attendant if your voice terminal is busy or you do not answer your calls within a preset number of rings. Use when you want your calls to be forwarded to a telephone number of your choice.

Call Forwarding — Follow Me Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you want your calls to be automatically forwarded to a telephone number of your choice.

Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from another voice terminal.

Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.

Conference Allows you to add a third party to a call, so you can conduct a 3-way conversation. (If you want to conference more than three parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a conversation.

Drop Disconnects from a call without requiring you to hang up the handset, turn off the speakerphone, or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset or speakerphone for another action after ending a call.

Hold Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call you don’t want to drop, but have to interrupt briefly to do something else.

Intercom (Automatic/Dial) Gives you quick access to specified extensions. With Automatic Intercom, you can call a predetermined partner by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group of users. (For the Dial Intercom feature, you need to know the group member’s 2- or 3-digit code.) Use to rapidly dial frequently called numbers.

Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and with System 85 R2V4 and some R2V3 systems. Check with your system manager to see if the feature is available in your system. Note: This feature can be accessed either with the softkeys or by pressing an administered feature button.

Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial message center, AUDIX, a covering user, to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you want to have someone call you back; it will help cut down on repeated call attempts. This feature also allows other people in your system to leave a message for you.

Message Lets you know a caller has left a message for you when the message light goes on. You can then follow your system manager’s local message retrieval procedures to get your message. See the Message Retrieval procedures under the

Display Features heading.

7

Mute Allows you to turn off the microphone of the built-in speakerphone or the handset. Use when you want to confer with someone in the room with you, but you do not want the other person on the call to hear your conversation.

Priority Calling Allows you to call another extension with a distinctive 3-burst ring to indicate your call requires immediate attention. Use when you have important or timely information for someone.

Reset Speakerphone On those voice terminals that have the Reset Spkr label

under the Speaker button, you can use this feature to initiate an acoustic test of the

surrounding environment by using a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your voice terminal to a different location (even in

the same room), or whenever the light next to Speaker is fluttering, or when the display shows you a message that the speakerphone needs to be reset. You can access this feature by pressing Shift and then Speaker or pressing the softkey

below the word “Begin” on the display. Important: You only need to use this feature

if the Reset Spkr label appears under the Speaker button and the voice terminal is set for the Speakerphone feature.

Select Ring Allows you to choose your own personalized ringing pattern for your voice terminal from among eight available patterns. Use to help distinguish your incoming calls from those of other nearby voice terminals. Note: According to the 8434DX voice terminal you are using, this feature is accessed either by pressing

Shift	and then	Hold	(if your 8434DX has a		Shift		button) or by pressing the
	button (if your voice terminal has a					button).
Ring				Ring

Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist).

Use when you will be away from your desk for awhile, or when you do not want to be interrupted by telephone calls.

Speaker (Listen-Only) In the listen-only mode, allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other party, you must use the handset. Use with feature activities that require listening only, such as dialing while the handset is on-hook, monitoring calls on hold, and retrieving messages. Note: Your voice terminal may be administered for either Speaker (listen-only) or the Speakerphone (list and talk) function. Check with the system manager.

Speakerphone Allows you to place and answer calls or access other voice features without lifting the handset. Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations. Note: Your voice terminal has either the Speaker (listen-only) or the Speakerphone (listen and speak) feature. Check with your system manager to see how your voice terminal is administered.

Note: If your 8434DX has a Shift button, you can press Shift and then Speaker to initiate the Reset Speakerphone feature. As the built-in speakerphone performs a test of the surrounding acoustic environment, you will hear a sequence of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. (See “Reset Speakerphone.”) Important: You can use this feature only if the Reset Spkr label appears under the Speaker button.

Test When the voice terminal is initially powered up, the green light next to Test flashes if the link with the DEFINITY switch or with System 85 is not (or not yet) operational. The light changes to steady green when the voice terminal is able to communicate with the DEFINITY switch or with System 85, and then goes off after

8

a short period of time. After the voice terminal is powered up, you can press Test to test the lights and the display on your voice terminal.

Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else.

Display Features and Features Used with the Softkeys

Note: Besides the display features listed and described below, you can use also up to 15 additional features accessed with the softkeys and display control buttons. Your system manager can tell you which softkey features are available to you.

Exit Use Exit to leave Display Mode (after using any display or softkey feature) and return to Normal (call-handling) Mode. Once you are in Normal Mode, you can use the display to identify current call appearance, calling/called party, and calling/called number.

Feature Status Indication Indicates the status of each feature accessed with the softkeys. If the feature is active, an arrow ( ) appears above the feature abbreviation; if the arrow does not appear above the feature, the feature is off. If the feature requires you to dial a telephone number or extension, such as Call Forwarding, you will temporarily see the digits you are dialing, rather than the arrow, above the feature name.

Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.

Message Retrieval Allows you to retrieve messages left for you when your Message light is on. Will also let you retrieve messages for other voice terminals not equipped with a display (if you are authorized as a systemwide message retriever by your

system manager). Use to quickly and conveniently check messages, even when you are already on a call.

Normal See “Exit.”

Time/Date Shows you the date and time. Use as a handy calendar and clock.

Timer Allows you to measure elapsed time. Use in order to keep track of time spent on a call or task.

9

How to Use the Features

The procedures which appear in the sections, Voice Feature Procedures and Display Feature Procedures, give short, step-by-step instructions for using each feature. For your convenience, the features in each section are listed alphabetically.

General Instructions

Use the following special instructions for operating your voice terminal.

∙The first time you use these procedures, you will need to customize them for yourself by obtaining the following information from your system manager:

Your system manager may assign call appearances or features to some of the

34 call appearance/feature buttons on your voice terminal. To the right of each feature name in this section is a box. For each feature you have on your voice terminal or feature you can access with the softkeys (see “Note” below), mark

a in the blank box as a reminder. The Conference, Drop, Hold, Message, Mute, Select Ring, Test, and Transfer voice features and the

Normal Mode/Exit feature are already marked for you. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with the DEFINITY Generic 2 or with System 85.

Note: You may also be able to use up to 15 additional features accessed with the softkeys and display control buttons. Check with your system manager to

see which softkey features are available on your voice terminal and then put a checkmark in the box beside each of those features.

Any feature not appearing on a button or accessed with the display and softkeys can be activated or canceled by dialing a 1-, 2-, or 3-digit feature access code. Ask your system manager for the feature access codes for the features you need, and then write the assigned code number in the provided blanks in each feature procedure.

∙If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and begin again at Step 1.

10

Conventions Used in The Following Procedures

Feature and

Feature xxxxx

Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name, sometimes followed by an extension number (shown as xxxxx) or a person’s name.

	LWC CnLWC Cnslt AutCB Timer	This rectangular box, 2 lines by 40 characters,
		represents the 8434DX display screen. Like the
		example to the left, the second line appearing on the
		display will most likely list the features you can access
		with the softkeys. For directions on using the display
		and softkeys, see the section titled Using the Display,
		Softkeys, and
[handset tones]		The tone that appears in brackets after a step, such as
		[dial tone], indicates what you should hear from your
		handset (or speakerphone) after successfully
		performing that step.
		For a list of tones and their meaning, see the section
		titled Tones and Their Meanings.

Troubleshooting (Later in This Guide)

Later in this guide you will find a short section on troubleshooting. Use the procedures listed in that section if you have problems in using your voice terminal.

Quick Reference Lists (At the Back of This Guide)

At the back of this guide is a set of quick reference lists. Use them to record your feature access codes and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the guide (tear along the perforation), and keep the lists near your voice terminal.

11

Prev ,

Using the Display, Softkeys and Display

Control Buttons

The following information will help you use the display, the softkeys, and the display control buttons on your 8434DX voice terminal.

The softkeys are the five keys labeled with arrows ( ) located directly below the display. The four display control buttons, labeled Menu , Exit ,

and

Next

are located under the softkeys. Figure 3 shows the location of the

softkeys in relation to the display above the softkeys and the display control buttons below them.

				Display
				Softkeys
Menu	Exit	Prev	Next	Display
				control
				buttons

Figure 3. The Display, Softkeys, and Display Control Buttons

Entering Softkey Mode and Viewing the Three Feature Option Screens

There are three separate feature option screens. Each of these screens allows you to select from five different features.

You can enter Softkey Mode by pressing the display option button labeled Menu . The following is an example of a feature option screen.

LWC

CnLWC

Cnslt

AutCB

Timer

The top line of each feature option screen shows you the status of each of the five features. An arrow appears above the name of a feature if that feature is active. If there is no arrow above the feature, the feature is not active. In the above example, the Automatic Callback feature is active because there is an arrow above that feature name.

Note: If the feature requires you to dial a telephone number or extension, such as Call Forwarding, you will temporarily see the digits you are dialing, rather than the arrow, above the feature name.

The second line on each feature option screen shows the features you can access. To use any of these features, you must press the softkey below the feature name. For example, on the feature option screen shown on the previous page, you can leave a message for another extension to call you back by pressing the softkey below LWC

12

(the Leave Word Calling feature). If you want to cancel the message, press the softkey below CnLWC (the Cancel Leave Word Calling feature).

To see the next set of five features, press the display control button labeled Next ; to move back a screen, press the display control button labeled Prev . Press

Next or Prev until the feature you want to use appears on the second line.

The following flowchart (Figure 4) shows the features on each of the three feature option screens.

LWC CnLWC Cnslt AutCB Timer

CFrwd CPark Excl TmDay PCall

Cancel

Automatic

LWC

Callback

Prog

Pause Spres

Mark Wait

Leave

Consult

Timer

Word

Call

Time/

Calling

Park

Date

Call

Manual

Priority

Forwarding

Exclusion

Calling

AD

AD

Pause

Mark

Abbreviated

AD

AD

Dialing (AD)

Suppress

Wait

Program

Figure 4. The Three Feature Option Screens

Note: On the DEFINITY Generic 2 or on System 85, the Call Forwarding feature accessed with the softkeys is Call Forward — Follow Me.

To use the Call Park feature on the DEFINITY Generic 2 or on System 85, the Call Park button must be administered as an Abbreviated Dialing button and programmed with the Call Park trunk group access code. The Recall feature must be administered on one of the feature buttons.

An error tone (one beep) may sound when you have made a mistake in your softkey entries.

Press Exit at any time to exit Softkey Mode and return to Normal (call-handling) Mode.

13

Using the Softkeys to Activate a Feature

Your display and softkeys allow you to access up to 15 switch-related features. For example, you may want to use the Priority Calling feature to call another extension with a distinctive 3-burst ring. You can activate this feature with the softkeys in the following way:

	To access a feature with 1 Press Menu
	the softkeys (Priority	∙ The display shows the initial feature option
	Calling is used in this
		screen:
	example)
		LWC	CnLWC	Cnslt AutCB	Timer

2Press Next

∙ The display shows:

CFrwd CPark Excl TmDay PCall

3To use the Priority Calling feature, press the softkey below PCall and then dial the extension.

Note: When the feature is activated, after the display screen shows you the digits you are dialing, an arrow appears above the feature, as in the example below. If there is not an arrow above the feature, the feature is off.

CFrwd	CPark	Excl	TmDay	PCall

When both parties hang up from the call, the arrow above PCall (showing feature status indication) disappears.

14

Resetting the Speakerphone with the Softkeys (When Powering Up the Voice Terminal)

Important: You can use the Reset Speakerphone feature only if the Reset Spkr label appears under the Speaker button.

When you first power up the voice terminal, the following display appears.

	PLEASE RESET SPKR.
Begin	Cancel

When you reset the speakerphone on your voice terminal, you hear a set of tones as the speakerphone performs an acoustic test of the environment. When the tones stop, your speakerphone has finished adjusting itself for optimal performance and is ready for use. For more information about the Reset Speakerphone feature, see

“Reset Speakerphone” in the Voice Feature Procedures section later in this guide.

Note: If you are using an 8434DX without the Shift button, the voice terminal will automatically reset the built-in speakerphone when needed.

To reset the speakerphone 1	Press the softkey below Begin to reset the
(when the voice terminal	speakerphone
is first powered up)	(Press the softkey below Cancel if you do not want to
	reset the speakerphone at this time. However, note
	that the red light next to		will continue to
		Speaker
	flutter.)
	∙ If you press the softkey below Begin, the display
	shows the following timed screen:
	OPTIMIZING PERFORMANCE
	OF THE SPEAKERPHONE.
	∙ You will hear a set of rising tones as the
	speakerphone adjusts itself to the surrounding
	acoustical environment. These tones are
	automatic. No user response is required.

15