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Avaya Business Communications Manager 450 6.0
Installation — System
NN40170-303
Document status: Standard
Document issue: 03.03
Document date: February 2011
Product release: 6.0
Job function: Installation
Type: Document
Language type: English
Copyright © 2009 – 2011 Avaya Inc.
All Rights Reserved.
Notices
While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.
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Warranty
Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty.
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Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.
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Contents
New in this release |
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Features 7 |
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Multi-Image Hard Drive |
7 |
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Introduction |
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Installation architecture |
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11 |
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System architecture 11 |
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DHCP and IP addressing |
12 |
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External DHCP server not available 12 |
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External DHCP server available |
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Mounting options 13 |
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Rack-mount installation |
13 |
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Wall-mount installation |
13 |
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Desktop-mount installation |
14 |
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Miscellaneous features 14 |
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External music source |
14 |
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Analog telephones and devices |
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Business Element Manager |
14 |
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Startup Profile 14 |
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Line and data connector wiring |
14 |
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Avaya BCM450 installation preparation |
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15 |
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Verifying the expansion cabinet components 17 |
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Preinstallation checklists |
17 |
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Avaya BCM450 main unit and expansion cabinet installation |
19 |
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Avaya BCM450 main unit installation |
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21 |
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Installing the Avaya BCM450 main unit on a rack |
23 |
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Avaya BCM450 main unit wall-mount installation |
25 |
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Mounting the backboard 26 |
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Installing the main unit using a wall-mount bracket 26 |
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Avaya BCM450 main unit desktop installation |
29 |
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Avaya BCM450 expansion cabinet installation |
31 |
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Avaya BCM450 expansion cabinet installation navigation 32 |
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Mounting the expansion cabinet in an equipment rack 32 |
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Installing the expansion cabinet on a wall 33 |
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Installing the expansion cabinet on a desktop 34 |
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Connecting the expansion cabinet to the main unit |
34 |
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MBM installation |
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37 |
Configuring the G4x16 or G8x16 DIP switches 39 |
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Configuring the GASM DIP switches 39 |
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Wiring the FEM 40 |
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Configuring MBMs for main unit installation 42 |
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Configuring MBMs for expansion cabinet installation |
43 |
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Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 3 |
Contents
Installing an MBM in the main unit or an expansion cabinet |
44 |
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Prerequisites 44 |
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Avaya BCM450 cable connection |
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47 |
Power connection |
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49 |
Connecting a UPS to your Avaya BCM450 system 51 |
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Connecting the Avaya BCM450 system to a power source |
51 |
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Lines and extensions connection |
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53 |
Connecting to GATM4/GATM8, and G4x16/8x16 MBMs 54 |
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Connecting to DTM, BRIM, CTM, and 4x16 MBMs 55 |
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Connecting to DSM16+, DSM32+, ASM8 MBMs 56 |
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Auxiliary equipment connection |
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57 |
Connecting an auxiliary ringer 59 |
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Connecting an external paging system 60 |
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Connecting the music source using the music source jack |
60 |
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Procedure steps 61 |
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LAN connection |
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63 |
Connecting the main unit to the LAN 64 |
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Connecting IP devices to the LAN 64 |
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Avaya BCM450 telephone and peripheral installation |
65 |
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Telephone installation |
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67 |
Installing an emergency telephone 67 |
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IP phone installation 67 |
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Mobility system installation 68 |
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Avaya 7406E Digital Mobile Handset installation 68 |
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Capacity expansion card installation |
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69 |
Installing the CEC 69 |
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Analog terminal adapter installation |
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71 |
Connecting the ATA2 72 |
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Prerequisites 72 |
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Procedure steps 72 |
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Mounting the ATA2 to a wall 72 |
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Testing insertion loss measurement from the CO to the analog device |
73 |
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Prerequisites 73 |
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Procedure steps 73 |
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Testing insertion loss measurement from the analog device to the CO |
73 |
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Prerequisites 73 |
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Procedure steps 73 |
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Configuring the ATA2 74 |
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Business Element Manager installation |
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75 |
Business Element Manager installation procedures navigation 75 |
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Downloading and installing Business Element Manager 76 |
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Procedure steps 76 |
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Connecting to the Avaya BCM450 through Business Element Manager |
76 |
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Prerequisites 77 |
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4 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Contents
Procedure steps |
77 |
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Avaya BCM450 common procedures |
79 |
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Rebooting the Avaya BCM450 79 |
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Avaya BCM450 shut-down |
79 |
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Installation troubleshooting |
79 |
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Checking LED status 79 |
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Checking DIP switches |
80 |
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Troubleshooting |
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81 |
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Troubleshooting navigation |
81 |
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Testing the main unit |
81 |
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Use the following procedure to test the main unit. 81 |
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Procedure steps |
81 |
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Troubleshooting the main unit 82 |
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If a test fails, use the following procedure to troubleshoot the main unit. 82 |
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Procedure steps |
82 |
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Testing an MBM 82 |
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Procedure steps |
82 |
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Determining why an MBM does not appear in Business Element Manager |
83 |
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Procedure steps |
83 |
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Troubleshooting the FEM |
83 |
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Procedure steps |
83 |
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Troubleshooting the ATA2 |
83 |
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Troubleshooting dial tone problems with the ATA2 84 |
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Checking ATA2 wiring 84 |
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Avaya BCM450 system reset 84 |
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Preinstallation reference |
87 |
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Environmental requirements 87 |
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Electrical requirements 87 |
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Site telephony wiring requirements 88 |
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GASM DIP switch configuration |
89 |
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GASM DIP switch configuration 89 |
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Ports and connectors reference |
91 |
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Main unit ports and connectors 91 |
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Analog device specifications |
93 |
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ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications 93 |
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LED indicators reference |
97 |
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System status monitor LEDs 97 |
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Hard disk drive LEDs 99 |
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LAN port LEDs 99 |
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Media bay module LEDs |
100 |
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DTM LEDs |
101 |
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BRIM LEDs |
103 |
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System information and tools |
105 |
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Media bay modules |
105 |
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Avaya Business Communications Manager 450 6.0 Installation — System |
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Contents
Additional hardware |
106 |
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Tools 107 |
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System information |
108 |
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Default values reference |
109 |
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Default user names and passwords 109 |
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Wiring charts reference |
111 |
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DTM wiring chart |
111 |
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BRIM wiring chart |
112 |
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ADID wiring chart |
113 |
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GATM wiring chart |
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113 |
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4x16 wiring chart |
116 |
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G4x16 and G8x16 wiring chart |
117 |
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DSM16 and DSM32 wiring chart |
117 |
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ASM8, ASM8+, and GASM wiring chart 118
6 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
New in this release
The following sections detail what’s new in Avaya Business Communications Manager 450 Installation — System (NN40170-303) for Release 6.0:
Features
This document contains information about the following features in Release 6.0.
Multi-Image Hard Drive
Avaya Business Communications Manager 6.0 (Avaya BCM) introduces the new Multi-Image Hard Drive Field Replaceable Unit (FRU). For more information about new LED states related to Multi-Image Hard Drives, see LED indicators reference (page 97).
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 7 |
New in this release
8 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Introduction
This guide describes how to install the Avaya Business Communications Manager 450 Release 6.0 (Avaya BCM450 6.0) system. For information on upgrading to this release, see the Avaya BCM 6.0 Upgrade Guide (NN40170-401).
The concepts, operations, and tasks described in this guide relate to the Avaya BCM450 system. This guide provides task-based information to install the hardware components.
The Avaya BCM450 6.0 provides private network and telephony management capability to smalland medium-sized businesses.
All procedures in this guide also apply to systems shipped with a redundant fan and power supply, as well as systems shipped with a secondary hard disk drive. Any differences are indicated in the procedure.
The Avaya BCM450 system
•integrates voice and data capabilities, and IP Telephony gateway functions into a single telephony system
•provides telephony applications for use in a business environment
Navigation
•Installation architecture (page 11)
•Avaya BCM450 installation preparation (page 15)
•Avaya BCM450 main unit and expansion cabinet installation (page 19)
•Avaya BCM450 main unit installation (page 21)
•Installing the Avaya BCM450 main unit on a rack (page 23)
•Avaya BCM450 main unit wall-mount installation (page 25)
•Avaya BCM450 main unit desktop installation (page 29)
•Avaya BCM450 expansion cabinet installation (page 31)
•MBM installation (page 37)
•Avaya BCM450 expansion cabinet installation (page 31)
•Avaya BCM450 cable connection (page 47)
•Power connection (page 49)
•Lines and extensions connection (page 53)
•Auxiliary equipment connection (page 57)
•LAN connection (page 63)
•Avaya BCM450 telephone and peripheral installation (page 65)
Avaya Business Communications Manager 450 6.0 Installation — System |
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Introduction
•Capacity expansion card installation (page 69)
•Analog terminal adapter installation (page 71)
•Business Element Manager installation (page 75)
•Avaya BCM450 common procedures (page 79)
•Preinstallation reference (page 87)
•GASM DIP switch configuration (page 89)
•Ports and connectors reference (page 91)
•Analog device specifications (page 93)
•LED indicators reference (page 97)
•System information and tools (page 105)
•Default values reference (page 109)
•Wiring charts reference (page 111)
10 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Installation architecture
This chapter describes the architecture of a typical Avaya Business Communications Manager 450 (Avaya BCM450) system, including the main unit, expansion cabinets, and related equipment. The mounting options for your Avaya BCM450 system and the DHCP details are also discussed.
Navigation
•System architecture (page 11)
•DHCP and IP addressing (page 12)
•Mounting options (page 13)
•Miscellaneous features (page 14)
•Line and data connector wiring (page 14)
System architecture
The primary hardware component of your Avaya BCM450 system is the main unit. Each Avaya BCM450 system must have one main unit.
In addition to a main unit, the Avaya BCM450 system can include a Avaya BCM450 expansion cabinet. An expansion cabinet connects to the main unit and provides additional functionality through one or more installed media bay modules (MBM).
You can connect your Avaya BCM450 system directly to a power source or through an uninterruptible power supply (UPS).
For a visual representation of a Avaya BCM450 system, the following figure.
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 11 |
Installation architecture
Avaya BCM450 system architecture
Expansion cabinet |
Main unit |
UPS
DHCP and IP addressing
Each main unit includes a dynamic host configuration protocol (DHCP) server. This DHCP server supplies Avaya IP Deskphones and client computers with IP addresses and connection information.
You can configure the DHCP server using Business Element Manager.
When the DHCP client is enabled, the main unit receives IP configuration from a DHCP server.
You can configure the default gateway IP address in Business Element Manager at
Configuration > System > IP Subsystem. The default gateway field becomes read-only when an external DHCP server is present. In this case, the default gateway IP address is supplied by the DHCP server.
External DHCP server not available
If no external DHCP server is available, the main unit uses the following default IP configuration:
IP address: 192.168.2.2
Subnet mask: 255.255.254.0
The DHCP server on the main unit supplies IP configuration information for all IP devices (PCs and IP Phones). The DHCP server also supplies specific connection information to the IP Phones.
12 Avaya Business Communications Manager 450 6.0 Installation — System |
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Installation architecture
External DHCP server available
If an external DHCP is present, the Avaya BCM450 system uses the IP configuration supplied by the external DHCP server.
The DHCP server on the main unit must configure a range of IP addresses to supply to the IP Phones.
The factory default DHCP server address range is set to 192.168.2.3 - 192.168.3.254. This allows for more than 500 addresses.
Use Business Element Manager to verify and change the default range.
The administrator must ensure that this range works with the network configuration; the external DHCP server does not use the range.
Mounting options
You typically install the main unit and expansion cabinet in the same manner. Ensure you install the expansion cabinets close enough to the main unit so you can connect the supplied 5 m (16 ft) expansion cable between the expansion cabinet and main unit.
Avaya provides three methods to install the Avaya BCM450 units:
•Rack-mount installation
•Wall-mount installation
•Desktop-mount installation
Rack-mount installation
You can install a Avaya BCM450 main unit in a standard 19-inch equipment rack along with your other networking and telecommunications equipment. You install the Avaya BCM450 expansion cabinet in a similar manner to the main unit.
Wall-mount installation
You can mount a Avaya BCM450 main unit or expansion cabinet on a wall. To mount the unit on a wall, you need the following items:
•A wall-mount bracket kit NTAB3422
•Four #10 x 2.5 cm (#10 x 1 in.) round-head wood screws
•A plywood backboard 2 cm (3/4 in.) thick
To mount the expansion cabinet, you need the following items:
•A wall-mount bracket (supplied with unit)
•Two #10 x 2.5 cm (#10 x 1 in.) round-head screws
•A plywood backboard 2 cm (3/4 in.) thick
Avaya Business Communications Manager 450 6.0 Installation — System |
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Installation architecture
Desktop-mount installation
You can install a Avaya BCM450 main unit or expansion cabinet on a desktop or a shelf.
Miscellaneous features
The following sections describe some additional features of the Avaya BCM450 system.
External music source
You can connect an external music source for music on hold. For more information about installing an external music source, see Connecting the music source using the music source jack (page 60).
Analog telephones and devices
You can use an analog terminal adapter (ATA2) to install analog telephones and data devices, such as fax machines, on your Avaya BCM450 system. For more information about installing an ATA2, see Analog terminal adapter installation (page 71).
Business Element Manager
You can use Business Element Manager to configure and monitor your Avaya BCM450 system. For more information about installing Business Element Manager on a PC, see Business Element Manager installation (page 75).
Startup Profile
An experienced administrator can use the Startup Profile tool with common Avaya BCM parameters. You can use the Startup profile to quickly configure one or multiple systems.
Create the Startup Profile using the Startup Profile template (a Microsoft Excel template). Then use a USB storage device to transfer the Startup Profile data to the Avaya BCM main unit. For more information about Startup Profile and templates, see
Avaya Business Communications Manager 6.0 Configuration—System
(NN40170-501).
Attention: Voicemail parameters are not available through Startup Profile.
Line and data connector wiring
For information about connecting telephone and data lines to media bay modules (MBMs), see Lines and extensions connection (page 53). For information about connecting the Avaya BCM450 to a LAN, see LAN connection (page 63).
14 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Avaya BCM450 installation preparation
Verify that your site meets all requirements and that you have the required main unit and expansion cabinet components before you install the Avaya Business Communications Manager 450 system.
Prerequisites to Avaya BCM450 installation preparation
•The Avaya BCM450 expansion cabinet is an optional component. The expansion module increases the number of media bay modules (MBMs) you can install in the system.
Avaya BCM 450 installation preparation procedures
This task flow shows you the sequence of procedures you perform to prepare to install your Avaya BCM450 system. To link to any procedure, go to
Avaya BCM450 installation preparation navigation (page 15).
Avaya BCM450 installation preparation procedures
Avaya BCM450 installation preparation navigation
•Verifying the site requirements (page 16)
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Avaya BCM450 installation preparation
•Verifying the main unit components (page 16)
•Verifying the expansion cabinet components (page 17)
•Preinstallation checklists (page 17)
Verifying the site requirements
Before you install the Avaya BCM450 system, verify that your site meets the installation requirements.
Prerequisites
•For details about environmental, electrical, and telephony-wiring requirements, see Preinstallation reference (page 87).
Procedure steps
Step Action
1Determine the location for the main unit (and optional expansion cabinet), telephones, and other equipment.
2Order the required trunks from the central office.
3Ensure that the system complies with the environmental requirements.
4Ensure that the system complies with the electrical requirements.
5Ensure that the system complies with the site telephony-wiring requirements.
--End--
Verifying the main unit components
Before you install the Avaya BCM450 main unit, verify that you have the required components and that the components are not damaged.
Procedure steps
Step Action
1Open the Avaya BCM450 main unit box and remove the components.
2Verify that you have one Avaya BCM450 main unit.
3Verify that you have one power supply cable.
4Verify that you have four rubber feet.
5Verify that you have one set of rack-mount brackets.
6Verify that you have a documentation CD.
7Verify that you have the Installation Checklist and Quick Start Guide.
16 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Avaya BCM450 installation preparation
8Visually inspect the components for damage during shipping.
9If you find damage or if you do not have all components, contact your Avaya sales representative.
--End--
Verifying the expansion cabinet components
Before you install the optional Avaya BCM450 expansion cabinet, verify that you have the required components, and that they are not damaged.
Procedure steps
Step Action
1Open the Avaya BCM450 expansion cabinet box and remove the components.
2Verify that you have one Avaya BCM450 expansion cabinet.
3Verify that you have one power supply cable.
4Verify that you have one expansion cable (shielded Ethernet cable).
5Verify that you have four rubber feet.
6Verify that you have the correct media bay modules (MBMs).
7Visually inspect the components for damage during shipping.
8If you find damage or if you do not have all components, contact your Avaya sales representative.
--End--
Preinstallation checklists
For preinstallation checklists, see Installation Checklist and Quickstart Guide.
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 17 |
Avaya BCM450 installation preparation
18 Avaya Business Communications Manager 450 6.0 Installation — System |
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Avaya BCM450 main unit and expansion cabinet installation
To install a Avaya Business Communications Manager 450 system, you must install a Avaya BCM450 main unit, and an optional expansion cabinets with media bay modules (MBM).
Prerequisites to main and expansion cabinet installation
•A Avaya BCM450 system requires a main unit, and can include an optional expansion cabinet.
Avaya BCM450 main unit and expansion cabinet installation tasks
This work flow shows you the sequence of tasks you perform to install a main unit and expansion cabinet. To link to any tasks, go to Avaya BCM450 main unit and expansion cabinet installation navigation (page 20).
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 19 |
Avaya BCM450 main unit and expansion cabinet installation
Avaya BCM450 main unit and expansion cabinet installation tasks
Avaya BCM450 main unit and expansion cabinet installation navigation
•Avaya BCM450 main unit installation (page 21)
•Avaya BCM450 expansion cabinet installation (page 31)
•MBM installation (page 37)
•Avaya BCM450 cable connection (page 47)
20 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Avaya BCM450 main unit installation
This chapter describes how to install a Avaya Business Communications Manager 450 main unit. You can install the main unit in a standard 19-inch equipment rack, on a wall, or on a desktop.
Prerequisites to main unit installation
•To operate the Avaya BCM450 main unit at the optimal internal temperature, ensure the top, sides, and rear clear of obstructions and away from the exhaust of other equipment.
•Ensure no objects are on top of the main unit.
Main unit installation tasks
This work flow shows you the sequence of tasks you perform to install a main unit. To link to any tasks, go to Avaya BCM450 main unit installation navigation (page 22).
Avaya BCM450 main unit installation tasks
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 21 |
Avaya BCM450 main unit installation
Avaya BCM450 main unit installation navigation
•Installing the Avaya BCM450 main unit on a rack (page 23)
•Avaya BCM450 main unit wall-mount installation (page 25)
•Avaya BCM450 main unit desktop installation (page 29)
22 Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 |
Installing the Avaya BCM450 main unit on a rack
Avaya BCM450 main unit rack-mount installation procedures
Attach the rack-mount brackets to the Avaya Business Communications Manager 450 main unit.
Prerequisites
•Use only the screws supplied with the rack-mount bracket. Other screws can damage the Avaya BCM450 main unit.
Procedure steps
Step Action
1Place the Avaya BCM450 main unit on a flat, clean surface.
2Align the screw holes between the Avaya BCM450 main unit and the right rack-mount bracket.
3Fasten the bracket to the Avaya BCM450 main unit using four screws.
Attaching the rack-mount bracket
4Align the screw holes between the Avaya BCM main unit and the left rack-mount bracket.
5Fasten the bracket to the main unit using four screws.
Avaya Business Communications Manager 450 6.0 Installation — System |
February 2011 23 |
Installing the Avaya BCM450 main unit on a rack
6Determine the location in the rack where you want to install the main unit.
7Position the main unit in the rack. Have an assistant hold the main unit.
8Align the holes in the rack-mount bracket with the holes in the equipment rack rails.
9Fasten the rack-mount brackets to the rack using the four supplied rack screws.
Mounting the Avaya BCM450 on a rack
--End--
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Avaya BCM450 main unit wall-mount installation
This chapter describes how to install a Avaya Business Communications Manager 450 main unit on a wall. To wall-mount a Avaya BCM450 unit, you need a wall-mount bracket. The Avaya BCM450 unit connects to the wall-mount bracket.
Prerequisites to Avaya BCM450 main unit wall-mount installation
•wall-mount bracket kit NTAB3422
•four #10 x 2.5cm (#10 x 1in.) round-head wood screws
•plywood backboard 2 cm (3/4 in.) thick
Avaya BCM450 main unit wall-mount installation procedures
This task flow shows you the sequence of procedures you perform to install a main unit on the wall. To link to any procedure, go to Avaya BCM450 main unit wall-mount installation navigation (page 25).
Avaya BCM450 main unit wall-mount installation procedures
Avaya BCM450 main unit wall-mount installation navigation
•Mounting the backboard (page 26)
•Installing the main unit using a wall-mount bracket (page 26)
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Avaya BCM450 main unit wall-mount installation
Mounting the backboard
Mount a plywood backboard on a wall to simplify installation of your Avaya BCM450 main unit and optional expansion cabinet.
Prerequisites
•Ensure plywood backboard is 2 cm (3/4 in.) thick.
•Obtain a pencil, ruler, screwdriver, and a level.
•Obtain appropriate screws and optional wall anchors to attach the backboard to the wall.
Procedure steps
Step Action
1Use a pencil to mark the desired location of the plywood backboard on the wall.
2Use a ruler and a level to make sure that the plywood backboard is level.
3Mount the plywood backboard securely to the wall with appropriate screws.
--End--
Installing the main unit using a wall-mount bracket
To install your Avaya BCM450 system on a wall, you must install a wall-mount bracket for the main unit and optional expansion cabinet.
Prerequisites
•Obtain five #8 x 2 cm (#8 x 0.75 in.) round-head wood screws to attach the wall-mount bracket to the backboard (or wall).
•Obtain tools for the installation including a screwdriver (for the wood screws), a level, and a pencil.
Procedure steps
Step Action
1Place the wall-mount bracket on the backboard (or wall) and mark the location of the screw holes. Use a bubble level to ensure that the wall-mount bracket is level with the plywood backboard.
2Install four #10 x 2.5 cm (#10 x 1 in.) round-head screws in the backboard. Leave approximately 0.5 cm (0.25 in.) of each screw exposed from the backboard (or wall).
3Hang the wall-mount bracket on the installed screws.
4Use a level to make sure the wall-mount bracket is level.
5Remove the wall-mount bracket from the backboard.
6Align the screw holes on one side of the Avaya BCM450 main unit with the wall-mount bracket.
7Fasten the wall-mount brackets securely to the Avaya BCM450 main unit by using the screws provided.
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Avaya BCM450 main unit wall-mount installation
8Hang the Avaya BCM main unit on the backboard screws. Make sure the main unit is level. Ensure the wood screw heads seat fully into the wall-mount bracket slots.
9Tighten the wood screws against the wall-mount bracket.
--End--
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Avaya BCM450 main unit wall-mount installation
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Avaya BCM450 main unit desktop installation
This chapter describes how to install a Avaya Business Communications Manager 450 main unit on a desktop or other flat surface that can support the weight of the main unit.
Prerequisites
•Locate the four self-adhesive rubber feet.
•Leave enough space around the Avaya BCM450 main unit for ventilation and access to the cables.
Procedure steps
Step Action
1Remove the paper backing from the four enclosed self-adhesive rubber feet.
2Attach the four self-adhesive rubber feet to the bottom of the main unit.
3Position the main unit on a desktop or shelf.
--End--
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Avaya BCM450 main unit desktop installation
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