Xerox DocuCentre-IV C2263, DocuCentre-IV C2265 Administrator Guide

Name: Xerox DocuCentre-IV C2263
Brand: Xerox
SKU: 1219498
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DocuCentre-IV C2265

DocuCentre-IV C2263

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, Internet Explorer, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, Adobe Reader, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

AppleTalk, EtherTalk, Macintosh, and Mac OS are trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries.

Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, and CentreWare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.

DocuWorks is a trademark of Fuji Xerox Co., Ltd.

	Table of Contents
Table of Contents
Table of Contents.................................................................................................................................................	3
1 Before Using the Machine ..................................................................................................................	13
Preface ...................................................................................................................................................................	14
Types of Manuals ..............................................................................................................................................	15
Using This Guide ................................................................................................................................................	16
Organization of This Guide .....................................................................................................................	16
Conventions...................................................................................................................................................	17
Interface Cables.................................................................................................................................................	19
Using the USB Interface ..........................................................................................................................	19
Using the Ethernet Interface .................................................................................................................	19
Energy Saver Mode...........................................................................................................................................	21
Changing the Interval for Entering Energy Saver Mode.............................................................	22
Customizing the Control Panel ....................................................................................................................	24
Changing the Screen Default.................................................................................................................	24
Setting the Screen After Auto Clear ....................................................................................................	25
Customizing the Button Layout ............................................................................................................	26
Assigning Services to the Custom Buttons........................................................................................	30
Adjusting Screen Brightness ...................................................................................................................	32
Entering Text .......................................................................................................................................................	33
2 Paper and Other Media........................................................................................................................	35
Paper Types .........................................................................................................................................................	36
Loadable Quantity and Weight for Supported Paper ..................................................................	36
Supported Paper Type...............................................................................................................................	37
Loading Paper .....................................................................................................................................................	50
Loading Paper in Trays 1 to 4 ................................................................................................................	50
Loading Paper in Tray 5 ...........................................................................................................................	52
Changing the Paper Size.................................................................................................................................	54
Changing the Paper Size for Trays 1 to 4..........................................................................................	54
Changing the Paper Settings........................................................................................................................	56
3 Maintenance............................................................................................................................................	59
Replacing Consumables..................................................................................................................................	60
Replacing Toner Cartridges.....................................................................................................................	62
Replacing Waste Toner Container (R5)..............................................................................................	64
Replacing Drum Cartridges R1, R2, R3, or R4...................................................................................	67
Replacing Staple Cartridge (for Finisher-A1) ...................................................................................	71
Replacing Staple Cartridge (for Finisher-B1) ...................................................................................	73
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)....................................	74
Emptying Punch Waste Container (for Finisher-B1) .....................................................................	75
Replacing Stamp .........................................................................................................................................	76
Replacing Fusing Unit ...............................................................................................................................	78
Replacing IBT Unit......................................................................................................................................	79
Replacing 2nd BTR Unit............................................................................................................................	84

	Cleaning the Machine ......................................................................................................................................	88
	Cleaning the Exterior..................................................................................................................................	88
	Cleaning the Interior (Laser Scanners) ...............................................................................................	88
	Cleaning the Touch Screen ......................................................................................................................	90
	Cleaning the Document Cover and Document Glass....................................................................	90
	Cleaning the White Chute and Constant Velocity Transport Glass ........................................	91
	Cleaning the Document Feeder Rollers ..............................................................................................	92
	Executing Calibration .......................................................................................................................................	93
	Printing a Report/List........................................................................................................................................	97
	Deleting a Private Charge Print Job with an Invalid User ID ...........................................................	98
	Setting Restore Tool..........................................................................................................................................	99
4	Machine Status.....................................................................................................................................	101
	Overview of Machine Status.......................................................................................................................	102
	Machine Information ....................................................................................................................................	103
	General Information ...............................................................................................................................	103
	Paper Tray Status .....................................................................................................................................	105
	Print Reports ...............................................................................................................................................	105
	Automatically Printed Reports/Lists..................................................................................................	114
	Overwrite Hard Disk .................................................................................................................................	115
	Print Mode ...................................................................................................................................................	115
	Fax Receiving Mode.................................................................................................................................	118
	Faults....................................................................................................................................................................	119
	Supplies ...............................................................................................................................................................	120
	Billing Information .........................................................................................................................................	121
	Billing Information ...................................................................................................................................	121
	User Account Billing Information.......................................................................................................	122
5	Tools .........................................................................................................................................................	125
	System Settings Procedure..........................................................................................................................	126
	Step 1 Entering System Administration Mode .............................................................................	126
	Step 2 Entering the System Administrator User ID and Passcode .......................................	126
	Step 3 Selecting [Tools]..........................................................................................................................	127
	Step 4 Selecting a Setting Item on the [Tools] Screen..............................................................	127
	Step 5 Setting a Feature ........................................................................................................................	129
	Step 6 Exiting System Administration Mode.................................................................................	129
	Tools Menu List ................................................................................................................................................	130
	Common Service Settings............................................................................................................................	144
	Machine Clock/Timers.............................................................................................................................	144
	Energy Saver Settings .............................................................................................................................	146
	Audio Tones ................................................................................................................................................	147
	Screen/Button Settings...........................................................................................................................	149
	Paper Tray Settings..................................................................................................................................	151
	Image Quality Adjustment ...................................................................................................................	155
	Reports ..........................................................................................................................................................	157
	Maintenance...............................................................................................................................................	158
	Watermark...................................................................................................................................................	160

	Table of Contents
Force Annotation ......................................................................................................................................	162
Print Universal Unique ID ......................................................................................................................	164
Notify Job Completion by E-mail........................................................................................................	164
Other Settings.............................................................................................................................................	165
Copy Service Settings.....................................................................................................................................	175
Copy Tab - Features Allocation ...........................................................................................................	175
Preset Buttons ............................................................................................................................................	176
Copy Defaults .............................................................................................................................................	176
Copy Control ...............................................................................................................................................	181
Original Size Defaults ..............................................................................................................................	183
Reduce/Enlarge Presets ..........................................................................................................................	184
Custom Colors.............................................................................................................................................	184
Annotations - Create Comments ........................................................................................................	184
Connectivity & Network Setup ...................................................................................................................	185
Port Settings................................................................................................................................................	185
Protocol Settings .......................................................................................................................................	190
Machine’s E-mail Address/Host Name..............................................................................................	193
Proxy Server Settings ..............................................................................................................................	194
EP Proxy Server Setup..............................................................................................................................	195
SIP Settings .................................................................................................................................................	196
T.38 Settings ...............................................................................................................................................	199
Outgoing/Incoming E-mail Settings..................................................................................................	200
Remote Authentication/Directory Service ......................................................................................	201
Security Settings........................................................................................................................................	206
Other Settings.............................................................................................................................................	211
Print Service Settings .....................................................................................................................................	212
Allocate Memory .......................................................................................................................................	212
Delete Form.................................................................................................................................................	214
Other Settings.............................................................................................................................................	214
Scan Service Settings .....................................................................................................................................	219
Screen Defaults..........................................................................................................................................	219
Scan Defaults..............................................................................................................................................	220
Scan to PC Defaults..................................................................................................................................	222
Original Size Defaults ..............................................................................................................................	223
Output Size Defaults................................................................................................................................	223
Reduce/Enlarge Presets ..........................................................................................................................	223
Other Settings.............................................................................................................................................	224
Fax Service Settings........................................................................................................................................	226
Screen Defaults..........................................................................................................................................	226
Fax Defaults ................................................................................................................................................	227
Fax Control...................................................................................................................................................	228
Fax Received Options ..............................................................................................................................	233
Reduce/Enlarge Presets ..........................................................................................................................	234
Original Size Defaults ..............................................................................................................................	234
Local Terminal Information..................................................................................................................	234
Internet Fax Control ................................................................................................................................	236
E-mail/Internet Fax Service Settings .......................................................................................................	239
E-mail Control .............................................................................................................................................	239

Address Book Settings...................................................................................................................................	242
Folder Service Settings..................................................................................................................................	243
Job Flow Service Settings.............................................................................................................................	244
Media Print Service Settings .......................................................................................................................	245
Stored File Settings ........................................................................................................................................	246
Web Browser Setup ........................................................................................................................................	248
Setup ....................................................................................................................................................................	250
Create Folder ..............................................................................................................................................	250
Stored Programming ...............................................................................................................................	252
Create Job Flow Sheet ............................................................................................................................	252
Create Job Flow Sheet Keyword .........................................................................................................	261
Add Address Book Entry .........................................................................................................................	261
Create Fax Group Recipients................................................................................................................	268
Add Fax Comment ...................................................................................................................................	269
Paper Tray Attributes ..............................................................................................................................	269
Accounting.........................................................................................................................................................	270
Create/View User Accounts ..................................................................................................................	270
View Accounts ............................................................................................................................................	273
Reset User Accounts ................................................................................................................................	274
System Administrator's Meter (Copy Jobs) ...................................................................................	275
Accounting Type .......................................................................................................................................	275
Accounting Login Screen Settings .....................................................................................................	276
Fax Billing Data .........................................................................................................................................	277
Accounting/Billing Device Settings....................................................................................................	277
Authentication/Security Settings .............................................................................................................	279
System Administrator Settings ...........................................................................................................	279
Authentication ...........................................................................................................................................	280
Allow User to Disable Active Settings...............................................................................................	287
Job Status Default....................................................................................................................................	288
Overwrite Hard Disk .................................................................................................................................	288
6 CentreWare Internet Services Settings .......................................................................................	291
Installation of CentreWare Internet Services......................................................................................	292
Preparations................................................................................................................................................	292
Configuration on the Machine ............................................................................................................	292
Starting CentreWare Internet Services ..................................................................................................	294
Configuring Machine Settings Using CentreWare Internet Services.........................................	295
7 Printer Environment Settings ..........................................................................................................	299
Print Overview...................................................................................................................................................	300
Installation When Using USB Port ...........................................................................................................	303
Step 1 Preparations .................................................................................................................................	303
Step 2 Configuration on the Machine..............................................................................................	303
Step 3 Configuration on the Computer ...........................................................................................	304
CentreWare Internet Services Setting Items.................................................................................	304
Installation When Using TCP/IP (LPD/Port 9100).............................................................................	305
Step 1 Preparations .................................................................................................................................	305

		Table of Contents
	Step 2 Configuration on the Machine ..............................................................................................	305
	Step 3 Configuration on the Computer ...........................................................................................	306
	CentreWare Internet Services Setting Items.................................................................................	307
	Installation When Using NetWare ...........................................................................................................	308
	Step 1 Preparations..................................................................................................................................	308
	Step 2 Configuration on the Machine ..............................................................................................	308
	Step 3 Configuration on the Computer ...........................................................................................	310
	CentreWare Internet Services Setting Items.................................................................................	310
	Installation When Using Microsoft Network (SMB) ..........................................................................	311
	Step 1 Preparations..................................................................................................................................	311
	Step 2 Configuration on the Machine ..............................................................................................	311
	Step 3 Configuration on the Computer ...........................................................................................	312
	CentreWare Internet Services Setting Items.................................................................................	312
	Installation When Using Internet Printing Protocol (IPP) ..............................................................	313
	Step 1 Preparations..................................................................................................................................	313
	Step 2 Configuration on the Machine ..............................................................................................	313
	Step 3 Configuration on the Computer ...........................................................................................	314
	CentreWare Internet Services Setting Items.................................................................................	314
	Installation When Using EtherTalk ..........................................................................................................	315
	Step 1 Preparations..................................................................................................................................	315
	Step 2 Configuration on the Machine .............................................................................................	315
	Step 3 Configuration on the Computer ...........................................................................................	316
	CentreWare Internet Services Setting Items.................................................................................	316
8	E-mail Environment Settings ...........................................................................................................	317
	E-mail Overview................................................................................................................................................	318
	Preparations ......................................................................................................................................................	320
	Installation Procedures .................................................................................................................................	322
	Step 1 Enabling Port and Setting up TCP/IP..................................................................................	322
	Step 2 Configuring E-mail Environment ..........................................................................................	323
	CentreWare Internet Services Setting Items.................................................................................	324
9	Scanner Environment Settings ........................................................................................................	325
	Scan Service Overview ...................................................................................................................................	326
	Configuration of Store to Folder ...............................................................................................................	328
	Step 1 Enabling Port and Setting up TCP/IP..................................................................................	328
	Step 2 Registering a Folder ...................................................................................................................	329
	Step 3 Configuring a Computer ..........................................................................................................	329
	Configuration of Scan to PC .......................................................................................................................	330
	Step 1 Preparations..................................................................................................................................	330
	Step 2 Enabling Port and Setting up TCP/IP..................................................................................	331
	Step 3 Configuration on the Computer ...........................................................................................	332
	Configuration of Store to USB ...................................................................................................................	333
	Step 1 Available USB Memory Devices ............................................................................................	333
	CentreWare Internet Services Setting Items.................................................................................	333
	Configuration of Network Scanning (Job Template Scanning) ...................................................	334
	Step 1 Preparations..................................................................................................................................	334

Step 2 Enabling Ports and Setting up TCP/IP ...............................................................................	334
Step 3 Configuring the SNMP Port ....................................................................................................	335
Step 4 Configuration on the Computer ...........................................................................................	335
Configuration of Scan to Home ................................................................................................................	336
Step 1 Preparations .................................................................................................................................	336
Step 2 Enabling SMB Port and Setting up TCP/IP.......................................................................	336
Step 3 Configuring Remote Authentication ..................................................................................	337
Step 4 Configuring Scan to Home .....................................................................................................	338
Step 5 Configuration on the Computer ...........................................................................................	339
Configuration of Job Flow Sheets ............................................................................................................	340
Step 1 Enabling Ports and Setting up TCP/IP ...............................................................................	340
Step 2 Configuring the SNMP Port ....................................................................................................	341
Step 3 Configuration on the Computer ...........................................................................................	341
Configuration of Store & Send Link .........................................................................................................	342
Step 1 Configuring E-mail .....................................................................................................................	342
Step 2 Enabling Authentication..........................................................................................................	342
Step 3 Other Settings ..............................................................................................................................	342
CentreWare Internet Services Setting Items.................................................................................	342
Configuration of Store to WSD .................................................................................................................	344
Step 1 Preparations .................................................................................................................................	344
Step 2 Enabling Port ................................................................................................................................	344
Step 4 Configuration on the Computer ...........................................................................................	345
10 Using the IP Fax (SIP) ........................................................................................................................	347
IP Fax (SIP) Overview ....................................................................................................................................	348
Preparations ......................................................................................................................................................	348
System Requirements for the Machine ...........................................................................................	348
Settings by System Configuration .....................................................................................................	348
Installation Procedures.................................................................................................................................	349
Step 1 Enabling Port and Setting up TCP/IP .................................................................................	349
Step 2 Configuring the SIP User Name ...........................................................................................	350
Step 3 Configuring Fax Environment ...............................................................................................	350
Step 4 Configuring the SIP Server......................................................................................................	351
Step 5 Registering the VoIP Gateway..............................................................................................	352
11 Using the Internet Fax Service .......................................................................................................	355
Internet Fax Overview ..................................................................................................................................	356
Preparations ......................................................................................................................................................	356
System Requirements for the Machine ...........................................................................................	356
E-Mail Environment..................................................................................................................................	357
Installation Procedures.................................................................................................................................	358
Step 1 Enabling Port and Setting up TCP/IP .................................................................................	358
Step 2 Configuring E-mail Environment ..........................................................................................	359
Step 3 Testing the Internet Fax..........................................................................................................	360
12 Using the Server Fax Service ...........................................................................................................	361
Server Fax Overview ......................................................................................................................................	362
Preparations ......................................................................................................................................................	362

	Table of Contents
System Requirements for the Machine............................................................................................	362
Installation Procedure ...................................................................................................................................	363
Installation Overview...............................................................................................................................	363
Step 1 Fax Settings...................................................................................................................................	363
Step 2 Setting the Server Fax Feature..............................................................................................	364
13 Encryption and Digital Signature Settings .................................................................................	367
Encryption and Digital Signature Overview..........................................................................................	368
Types of Certificate ..................................................................................................................................	368
Encryption Features for Communication ........................................................................................	368
Encryption and Digital-Signature Features for Scan Files........................................................	369
Configuration of HTTP Communications Encryption .......................................................................	370
Installation Overview...............................................................................................................................	370
Step1 Configuration on the Machine ...............................................................................................	370
Step2 Configuration on the Computer.............................................................................................	371
Configuration of Encryption using IPSec...............................................................................................	372
Installation Overview...............................................................................................................................	372
Step1 Import and Configuration of a Certificate........................................................................	372
Step2 Configuration on the Machine (Configuration of IPSec) ............................................	373
Step3 Configuration on the Computer.............................................................................................	374
Configuration of E-mail Encryption/Digital Signature .....................................................................	375
Installation Overview...............................................................................................................................	375
Step1 Configuration on the Machine ...............................................................................................	375
Step2 Configuration on Sender and Recipient .............................................................................	377
Configuration of PDF/DocuWorks/XPS Signature..............................................................................	379
Installation Overview...............................................................................................................................	379
Step1 Configuration on the Machine ...............................................................................................	379
Step2 Configuration on the Computer.............................................................................................	381
14 Authentication and Accounting Features ...................................................................................	383
Overview of Authentication and Accounting Feature ......................................................................	384
Overview of Authentication Feature .................................................................................................	384
Overview of Accounting Feature.........................................................................................................	385
Authentication..................................................................................................................................................	386
User Types Managed by Authentication Feature........................................................................	386
User Roles and Authorization Groups ...............................................................................................	386
Types of Authentication.........................................................................................................................	387
Types of Account Administration.......................................................................................................	389
Authentication and Accounting Relationship ...............................................................................	390
Services Controlled by Authentication....................................................................................................	391
Overview .......................................................................................................................................................	391
Services Restricted by User ID Authentication .............................................................................	391
Services Restricted by the Combined Use of Smart Card Authentication and User ID
Authentication ...........................................................................................................................................	394
Authentication for Job Flow Sheets and Folders ................................................................................	397
Overview .......................................................................................................................................................	397
When the Authentication Feature is Disabled ..............................................................................	399
When the Authentication Feature is Enabled ...............................................................................	402

Jobs Manageable by Account Administration ....................................................................................	405
Configuration for Authentication.............................................................................................................	408
Installation Overview ..............................................................................................................................	408
Enabling Authentication ........................................................................................................................	408
Changing the Default Authorization Group Settings.................................................................	411
Creating an Authorization Group.......................................................................................................	411
Configuration for IC Card Reader (Optional) ......................................................................................	413
Step 1 Preparations .................................................................................................................................	413
Step 2 Logout Method Using the Smart Card ..............................................................................	413
Step 3 Registering Smart Card Information..................................................................................	414
Configuration for Account Administration...........................................................................................	415
Step 1 Selecting an Accounting Type...............................................................................................	415
Step 2 Registering User Information................................................................................................	415
User Authentication Operations ...............................................................................................................	417
Authenticating Login Users ..................................................................................................................	417
Changing Passcode..................................................................................................................................	418
15 Problem Solving....................................................................................................................................	419
Troubleshooting...............................................................................................................................................	420
Machine Trouble..............................................................................................................................................	421
Image Quality Trouble..................................................................................................................................	426
Trouble during Copying ................................................................................................................................	431
Unable to Copy..........................................................................................................................................	431
The Copy Result is Not What was Expected ..................................................................................	432
Trouble during Printing .................................................................................................................................	435
Unable to Print...........................................................................................................................................	435
The Print Result is Not What was Expected ...................................................................................	436
Trouble during Faxing ...................................................................................................................................	438
Sending Problems .....................................................................................................................................	438
Receiving Problems ..................................................................................................................................	443
Trouble during Scanning ..............................................................................................................................	447
Unable to Scan with the Machine......................................................................................................	447
Unable to Import Scanned Documents to the Computer........................................................	448
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................	449
Unable to Send E-mail ............................................................................................................................	450
The Image is not What was Expected .............................................................................................	450
Network-related Problems ...........................................................................................................................	452
When using SMB .......................................................................................................................................	452
When using NetWare..............................................................................................................................	454
When using TCP/IP ..................................................................................................................................	457
When using EtherTalk .............................................................................................................................	459
CentreWare Internet Services Problems..........................................................................................	460
E-mail Features Problems ......................................................................................................................	461
Internet/Intranet Connection Problems .........................................................................................	462
IPv4 and IPv6 Connection Problems ................................................................................................	463
Media Print - Text Trouble...........................................................................................................................	466

	Table of Contents
Media Print - Photos Trouble ......................................................................................................................	467
Error Code ...........................................................................................................................................................	468
Other Errors..................................................................................................................................................	546
Paper Jams .........................................................................................................................................................	547
Paper Jams in Top Left Cover A ..........................................................................................................	548
Paper Jams in Bottom Left Cover B ...................................................................................................	549
Paper Jams in Bottom Left Cover C ...................................................................................................	550
Paper Jams in Top Left Cover E ...........................................................................................................	550
Paper Jams in Trays 1 to 4 ....................................................................................................................	551
Paper Jams in Tray 5................................................................................................................................	552
Paper Jams in Duplex Module D .........................................................................................................	553
Paper Jams in Finisher-A1......................................................................................................................	554
Paper Jams in Finisher-B1......................................................................................................................	554
Document Jams ...............................................................................................................................................	556
Stapler Faults ....................................................................................................................................................	558
Staple Jams in Staple Cartridge (For Finisher-A1) .......................................................................	559
Staple Jams in Staple Cartridge (For Finisher-B1) .......................................................................	560
16 Appendix .................................................................................................................................................	563
Specifications ....................................................................................................................................................	564
Printable Area ...................................................................................................................................................	574
Standard Printable Area.........................................................................................................................	574
Extended Printable Area.........................................................................................................................	574
Internal Fonts ...................................................................................................................................................	575
Optional Components ...................................................................................................................................	577
ESC/P-K Emulation ..........................................................................................................................................	580
Emulation .....................................................................................................................................................	580
Fonts...............................................................................................................................................................	581
Output Feature...........................................................................................................................................	581
ESC/P-K Emulation Print Features ......................................................................................................	581
ESC/P-K Emulation Settings ..................................................................................................................	582
Magnification Table.................................................................................................................................	589
Paper Size and Number of Printable Characters ..........................................................................	592
PDF Direct Print ................................................................................................................................................	595
PDF Direct Print Settings........................................................................................................................	595
DocuWorks Direct Print .................................................................................................................................	597
DocuWorks Direct Print Settings.........................................................................................................	597
PCL Emulation...................................................................................................................................................	599
Emulation .....................................................................................................................................................	599
Fonts...............................................................................................................................................................	599
Output Feature...........................................................................................................................................	601
PCL Emulation Settings...........................................................................................................................	601
HP-GL2 Emulation ...........................................................................................................................................	606
Emulation .....................................................................................................................................................	606
Fonts...............................................................................................................................................................	606
Output Feature...........................................................................................................................................	607
Factory Default Settings ........................................................................................................................	607

HP-GL/2 Emulation Settings.................................................................................................................	608
Hard Clip Area ............................................................................................................................................	614
Printable Area.............................................................................................................................................	615
Auto Layout.................................................................................................................................................	617
Notes and Restrictions ..................................................................................................................................	624
Notes and Restrictions on the Use of the Machine ....................................................................	624
Notes and Restrictions on the Use of the Copy Feature...........................................................	628
Notes and Restrictions on the Use of the Print Feature ...........................................................	629
Notes and Restrictions on the Use of the Scan Features .........................................................	631
Notes and Restrictions on the Use of the Fax Feature..............................................................	636
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature .............................	637
Notes and Restrictions for IP Fax (SIP)............................................................................................	642
Notes and Restrictions when Connecting with Internet Service Provider .........................	644
Notes and Restrictions on the Interrupt Mode.............................................................................	646
Notes and Restrictions on Folders......................................................................................................	647
Notes and Restrictions when Connecting to Internet or Intranet........................................	647
Notes and Restrictions when Operating from Computers .......................................................	648
Notes and Restrictions on Job Flows.................................................................................................	649
Notes and Restrictions on the Security Features .........................................................................	650
Notes and Restrictions on the Authentication and Accounting Features .........................	650
Notes and Restrictions for Using SMB .............................................................................................	651
Notes and Restrictions for Using TCP/IP.........................................................................................	652
Notes and Restrictions for Using EtherTalk ...................................................................................	653
Notes and Restrictions for Using Bonjour.......................................................................................	654
Notes and Restrictions for IPv6 Connection..................................................................................	654
Notes and Restrictions for Print E-mail ............................................................................................	656
Using the Telephone......................................................................................................................................	657
Placing a Call ..............................................................................................................................................	657
Activity Report..................................................................................................................................................	659
Installing the HDD Extension Kit (Optional) ........................................................................................	663
Installing the Extension System Memory (2 GB) (Optional) .........................................................	665
EP System...........................................................................................................................................................	667
Glossary...............................................................................................................................................................	668
Index ....................................................................................................................................................................	671

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in this guide.
z	Preface ...............................................................................................................................................	14
z	Types of Manuals ..........................................................................................................................	15
z	Using This Guide ............................................................................................................................	16
z	Interface Cables.............................................................................................................................	19
z	Energy Saver Mode .......................................................................................................................	21
z	Customizing the Control Panel.................................................................................................	24
z	Entering Text ...................................................................................................................................	33

Machine the Using Before

1 Before Using the Machine

Preface

Thank you for selecting the DocuCentre-IV C2265/C2263 (hereafter referred to as "the machine").

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a web browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and installing the software.

Machine the Using Before

1 Before Using the Machine

Using This Guide

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/ lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the IP Fax (SIP)

Describes the settings to use the IP fax (SIP) feature on the machine.

11 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

12 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

13 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

Using This Guide

14 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

15 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

16 Appendix

Describes the specifications of the machine, optional accessories, and cautions/restrictions.

Conventions

zThe screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

zThe procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

zIn this guide, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important	:	Important information that you should read.
Note	:	Additional information on operations or features.

zThe following symbols are used in this guide:

"" : z A cross-reference included in this guide.

			z	Names of CD-ROM, features, and touch screen messages and
				input text.
[	]		: z	Folders, files, applications, button or menu names displayed on
				the touch screen.
			z	Names of menus, commands, windows, or dialog boxes
				displayed on the computer screen and their buttons and menu
				names.
<	>	button	: Hardware buttons on the control panel.
<	>	key	: Keys on the keyboard of the computer.

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>	: z Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder].

zPath to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files and folders, click [Start] > [Search] > [For Files or Folders]", this means that you need to click [Start], click [Search], and then click [For Files or Folders] to search for files and folders.

zCross-reference

For example: "Refer to "5 Tools" > "Common Service Settings" > "Audio Tones" in the Administrator Guide."

The sentence above means that you need to refer to the section "Audio Tones", which can be found under "Common Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading the document or paper in portrait orientation when viewed from the front of the machine.

, ,Short Edge Feed (SEF):Loading the document or paper in landscape orientation when viewed from the front of the machine.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1Press the power switch to the [ ] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

4Press the main power switch to the [ ] position to switch off the main power.

5Connect the USB cable to the USB 2.0 interface

connector.

Machine the Using Before

6Connect the other end of the USB cable to the computer.

7Press the main power switch to the [ | ] position to switch on the main power.

8Close the front cover.

9Press the power switch to the [ | ] position to switch on the power.

10Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.299).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following two types.

z100BASE-TX

z10BASE-T

This section describes the installation procedures for the Ethernet interface.

1Press the power switch to the [ ] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

4Press the main power switch to the [ ] position to switch off the main power.

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1 Before Using the Machine

5 Connect the network cable to the Ethernet interface connector.

Note	• Always use the correct network cable with
	your network connection. When you replace
	the cable, contact our Customer Support
	Center.

6Press the main power switch to the [ | ] position to switch on the main power.

7Close the front cover.

8Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.299).

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.

When you press the <Energy Saver> button or do not use the machine for a specified period of time, the machine enters the Low Power mode.

When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.

Press the <Energy Saver> button on the control panel to enter the Energy Saver mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fusing unit.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to use the machine.

Note	• When you press the <Energy Saver> button during the Energy Saver mode, the touch screen lights up
	by factory default. At this point, the scanner and the output devices remain the Energy Saver mode.
	Afterwards, by operations such as using the touch screen, opening or closing of the document cover,
	and loading paper in the document feeder, you can make the devices necessary to activate the
	machine exit the Energy Saver mode and make the machine ready to start exiting the Energy Saver
	mode. For information on how to disable the Energy Saver mode, refer to "Energy Saver
	Deactivation" (P.147).
	• When you make the machine exit Energy Saver mode by pressing the <Energy Saver> button, the
	machine does not immediately identify the movements such as opening or closing of the front
	cover. To make the machine identify these operations, exit all Energy Saver mode by operating the
	control panel (for example, pressing the <Machine Status> button) before opening the front cover.
	• If you replace toner cartridges or supply paper during the Energy Saver mode, the machine does not
	identify these changes. Before performing these operations, exit Energy Saver mode by pressing the
	<Energy Saver> button and the <Machine Status> button on the control panel.
	• The Energy Saver mode is not exited by the following operations:
	- Charge print
	- Secure print
	- Delayed print
	- Private charge print
	- Faxes stored in folders
	- Direct fax
	- Accessing a folder of the machine using CentreWare Internet Services
	• The control panel remains lit off and only the output devices exit the Energy Saver mode by the
	following operations:
	- Print
	- Sample print
	- Print fax

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•When the following device is connected to the machine and a user performs the following operation, the Energy Saver can be deactivated without pressing the <Energy Saver> button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated by the operation. By setting longer time to elapse until the machine enters the Sleep mode, you can make the machine to exit the Energy Saver mode without pressing the <Energy Saver> button. For more information on how to change the time to elapse until the machine enters the Sleep mode, refer to "Changing the Interval for Entering Energy Saver Mode" (P.22).

-Touch the card to IC Card Reader (optional).

•When the machine enters the Low Power mode during a user is authenticated, the machine exits the authentication mode.

•When IC Card Reader (optional) is installed, it may take longer time before the machine exits the Sleep mode.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.

To activate the Energy Saver, set the time to elapse until the machine enters the Low Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note	• You can set the time to elapse until the machine enters the Low Power mode and the Sleep mode
	from 1 to 240 minutes in 1 minute increments.

•If the preset time period is the same for the Low Power mode and the Sleep mode, the machine directly enters the Sleep mode without entering the Low Power mode first.

1 Press the <Log In/Out> button.
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4	5	6
7	8	9
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<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not

displayed on the touch screen, press the <Services Home> button.

Energy Saver Mode

4Select [System Settings] > [Common Service Settings] > [Energy Saver Settings].

5Select [Energy Saver Timers], and then select [Change Settings].

6Using [ ] and [], set the time to elapse until entering the Energy Saver mode, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note	• The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot disable
	the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note	• The default value for [From Last Operation to Sleep Mode] is [1] minutes. To enable the machine to
	enter the Low Power mode before the Sleep mode, you must set a longer period of time for [From
	Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close].

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Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.149).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.
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4	5	6
7	8	9
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<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not

displayed on the touch screen, press the <Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

Customizing the Control Panel

5Select [Screen Default], and then select [Change Settings].

6Select a service you want to display.

Note	• Select [ ] to display the previous screen or

[ ] to display the next screen.

7Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.145).

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
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<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not

displayed on the touch screen, press the <Services Home> button.

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4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Screen After Auto Clear], and then select [Change Settings].

6Select [Last Selection Screen] or [Services Home].

7Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home> button on the control panel.

Note	• Services not supported by the machine will not be displayed on the screen. Grayed out buttons
	cannot be used as a result of malfunctioning.



Service buttons		Additional feature
Service buttons		Additional feature
		buttons

zCopy

zFax/Internet Fax

Customizing the Control Panel

zE-mail

zSimple Copy

zSimple Fax

zScan to PC

zStore to Folder

zSend from Folder

zStored Programming

zNetwork Scanning

zStore & Send Link

Note	• This service is not displayed as default.

zStore to USB

zMedia Print - Text

zMedia Print - Photos

zSecure Print

zSample Set

zDelayed Print

zCharge Print

zPrivate Charge Print

zStore to WSD

zJob Flow Sheets

zLanguage

zScreen Brightness

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

zLock Out Printer/Release Printer

Note	• [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow
	User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings]
	> [Machine Clock/Timers], and then assign the feature to a button on the [Services Home -
	Additional Features] screen.

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Services Home

You can select service buttons, which are displayed on the [Services Home] screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.
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4	5	6
7	8	9
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<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not

displayed on the touch screen, press the <Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home], and then select [Change Settings].

Note	• Select [ ] to display the previous screen or

[ ] to display the next screen.

Customizing the Control Panel

6Select the position you want to assign a service.

Note	• Select [ ] to display the previous screen or
	[ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen or
	[ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home] screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.

You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.
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4	5	6
7	8	9
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<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

Machine the Using Before

Xerox DocuCentre-IV C2263, DocuCentre-IV C2265 Administrator Guide

Machine the Using Before

1 Before Using the Machine

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home - Additional Features], and then select [Change Settings].

Note	• Select [ ] to display the previous screen or
	[ ] to display the next screen.

6Select the position you want to assign an additional feature.

Note	• Select [ ] to display the previous screen or

[ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen or

[ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

Assigning Services to the Custom Buttons

You can assign services to the <Copy>, <(Not in Use)>, and <Review> buttons on the control panel.

Assigning a service to a custom button allows you to switch to this service without having to return to the [Services Home] screen. If you do not need to assign any service to a custom button, select [(Not Set)].

[Copy] is assigned to the <Copy> button and [Review] is assigned to the <Review> button at factory, while the <(Not in Use)> button has no assignment.

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Xerox DocuCentre-IV C2263, DocuCentre-IV C2265 Administrator Guide

Table of Contents

1 Before Using the Machine

Preface

Types of Manuals

Using This Guide

Organization of This Guide

Conventions

Interface Cables

Using the USB Interface

Using the Ethernet Interface

Energy Saver Mode

Changing the Interval for Entering Energy Saver Mode

Customizing the Control Panel

Changing the Screen Default

Setting the Screen After Auto Clear

Customizing the Button Layout

Assigning Services to the Custom Buttons