Xerox DocuCentre-IV C2260 Administrator Guide

DocuCentre-IV C2260

Administrator Guide

Microsoft, Windows, Windows NT, Windows Server, Windows Vista, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated. AppleTalk, EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation. ThinPrint is a registered trademark of ThinPrint GmbH in Germany and other countries. Unicode is a registered trademark of Unicode, Inc.

All product/brand names are trademarks or registered trademarks of the respective holders. Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

For information on license, refer to About License in the User Guide.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd. DocuWorks is a trademark of Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents
Table of Contents ........................................................................................................	1
1 Before Using the Machine ......................................................................................	11
Preface ......................................................................................................................	12
Types of Manuals ......................................................................................................	13
Using This Guide .......................................................................................................	14
Organization of This Guide ...................................................................................	14
Conventions ..........................................................................................................	15
Interface Cables ........................................................................................................	17
Using the USB Interface .......................................................................................	17
Using the Ethernet Interface .................................................................................	17
Energy Saver Mode...................................................................................................	19
Changing the Interval for Entering Energy Saver Mode .......................................	19
Customizing the Control Panel ..................................................................................	22
Changing the Screen Default................................................................................	22
Setting the Screen After Auto Clear......................................................................	23
Customizing the Button Layout .............................................................................	24
Assigning Services to <Custom> Buttons.............................................................	28
Adjusting Screen Brightness.................................................................................	29
Entering Text .............................................................................................................	30
2 Paper and Other Media ...........................................................................................	31
Paper Types ..............................................................................................................	32
Loadable Quantity and Weight for Supported Paper ............................................	32
Supported Paper Type..........................................................................................	33
Loading Paper ...........................................................................................................	42
Loading Paper in Trays 1 to 4...............................................................................	42
Loading Paper in Tray 5........................................................................................	44
Changing the Paper Size...........................................................................................	46
Changing the Paper Size for Trays 1 to 4.............................................................	46
Changing the Paper Settings.....................................................................................	49
3 Maintenance.............................................................................................................	53
Replacing Consumables............................................................................................	54
Replacing Toner Cartridges ..................................................................................	56
Replacing Waste Toner Container (R5)................................................................	58
Replacing Drum Cartridges R1, R2, R3, or R4 .....................................................	61
Replacing Staple Cartridge (for Finisher-A1) ........................................................	65
Replacing Staple Cartridge (for Finisher-B1) ........................................................	66
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ...................	68
Emptying Punch Waste Container (for Finisher-B1) .............................................	68
Replacing Stamp...................................................................................................	69

1

	Replacing Fuser Unit .............................................................................................	71
	Replacing IBT Unit.................................................................................................	72
	Replacing 2nd BTR Unit ........................................................................................	77
	Cleaning the Machine.................................................................................................	81
	Cleaning the Exterior .............................................................................................	81
	Cleaning the Interior (Laser Scanners)..................................................................	81
	Cleaning the Touch Screen ...................................................................................	83
	Cleaning the Document Cover and Document Glass ............................................	83
	Cleaning the Film and Constant Velocity Transport Glass ....................................	84
	Cleaning the Document Feeder Rollers.................................................................	85
	Executing Calibration .................................................................................................	86
	Printing a Report/List..................................................................................................	89
	Deleting a Private Charge Print Job with an Invalid User ID ......................................	90
	Setting Restore Tool...................................................................................................	91
4	Machine Status .........................................................................................................	93
	Overview of Machine Status.......................................................................................	94
	Machine Information...................................................................................................	95
	General Information ...............................................................................................	95
	Paper Tray Status..................................................................................................	97
	Print Reports..........................................................................................................	97
	Automatically Printed Reports/Lists .....................................................................	105
	Overwrite Hard Disk.............................................................................................	106
	Print Mode ...........................................................................................................	106
	Fax Receiving Mode ............................................................................................	109
	Faults........................................................................................................................	110
	Supplies....................................................................................................................	111
	Billing Information.....................................................................................................	112
	Billing Information ................................................................................................	112
	User Account Billing Information..........................................................................	113
5	Tools........................................................................................................................	115
	System Settings Procedure......................................................................................	116
	Step 1 Entering System Administration Mode .....................................................	116
	Step 2 Entering the System Administrator User ID and Passcode......................	116
	Step 3 Selecting [Tools].......................................................................................	117
	Step 4 Selecting a Setting Item on the [Tools] Screen ........................................	117
	Step 5 Setting a Feature......................................................................................	118
	Step 6 Exiting System Administration Mode........................................................	119
	Tools Menu List ........................................................................................................	120
	Common Service Settings........................................................................................	132
	Machine Clock/Timers .........................................................................................	132
	Audio Tones.........................................................................................................	135
	Screen/Button Settings ........................................................................................	136

2

	Table of Contents
Paper Tray Settings ............................................................................................	138
Image Quality Adjustment...................................................................................	141
Reports ...............................................................................................................	143
Maintenance .......................................................................................................	144
Watermark ..........................................................................................................	145
Force Annotation.................................................................................................	147
Print Universal Unique ID....................................................................................	148
Notify Job Completion by E-mail.........................................................................	149
Other Settings .....................................................................................................	149
Copy Service Settings .............................................................................................	158
Copy Tab - Features Allocation ..........................................................................	158
Preset Buttons ....................................................................................................	159
Copy Defaults .....................................................................................................	159
Copy Control .......................................................................................................	164
Original Size Defaults .........................................................................................	165
Reduce/Enlarge Presets .....................................................................................	166
Custom Colors ....................................................................................................	166
Annotations - Create Comments.........................................................................	166
Connectivity & Network Setup .................................................................................	167
Port Settings .......................................................................................................	167
Protocol Settings.................................................................................................	171
Machine’s E-mail Address/Host Name ...............................................................	174
Proxy Server Settings .........................................................................................	174
Outgoing/Incoming E-mail Settings.....................................................................	175
Remote Authentication/Directory Service ...........................................................	176
Security Settings .................................................................................................	181
Other Settings .....................................................................................................	184
Print Service Settings ..............................................................................................	186
Allocate Memory .................................................................................................	186
Delete Form ........................................................................................................	188
Other Settings .....................................................................................................	188
Scan Service Settings .............................................................................................	192
First Tab..............................................................................................................	192
Scan Defaults......................................................................................................	193
Scan to PC Defaults............................................................................................	195
Original Size Defaults .........................................................................................	195
Output Size Defaults ...........................................................................................	196
Reduce/Enlarge Presets .....................................................................................	196
Other Settings .....................................................................................................	196
Fax Service Settings................................................................................................	199
Screen Defaults ..................................................................................................	199
Fax Defaults........................................................................................................	200
Fax Control .........................................................................................................	201
Fax Received Options.........................................................................................	205
Reduce/Enlarge Presets .....................................................................................	206

3

Original Size Defaults ..........................................................................................	206
Local Terminal Information ..................................................................................	206
Internet Fax Control .............................................................................................	208
E-mail/Internet Fax Service Settings ........................................................................	210
E-mail Control ......................................................................................................	210
Folder Service Settings ............................................................................................	213
Job Flow Service Settings ........................................................................................	214
Media Print Service Settings ....................................................................................	215
Stored File Settings ..................................................................................................	216
Setup ........................................................................................................................	218
Create Folder.......................................................................................................	218
Stored Programming............................................................................................	220
Create Job Flow Sheet ........................................................................................	220
Create Job Flow Sheet Keyword .........................................................................	227
Add Address Book Entry......................................................................................	227
Create Fax Group Recipients ..............................................................................	234
Add Fax Comment...............................................................................................	235
Paper Tray Attributes...........................................................................................	235
Accounting................................................................................................................	236
Create/View User Accounts.................................................................................	236
View Accounts .....................................................................................................	239
Reset User Accounts ...........................................................................................	239
System Administrator's Meter (Copy Jobs)..........................................................	240
Accounting Type ..................................................................................................	240
Accounting Login Screen Settings.......................................................................	241
Fax Billing Data....................................................................................................	242
Accounting/Billing Device Settings ......................................................................	242
Authentication/Security Settings...............................................................................	245
System Administrator Settings.............................................................................	245
Authentication ......................................................................................................	246
Allow User to Disable Active Settings..................................................................	252
Job Status Default ...............................................................................................	253
Overwrite Hard Disk.............................................................................................	253
6 CentreWare Internet Services Settings ................................................................	255
Installation of CentreWare Internet Services............................................................	256
Preparations ........................................................................................................	256
Configuration on the Machine..............................................................................	256
Starting CentreWare Internet Services.....................................................................	258
Configuring Machine Settings Using CentreWare Internet Services........................	259
7 Printer Environment Settings................................................................................	263
Print Overview ..........................................................................................................	264
Installation When Using USB Port............................................................................	267

4

		Table of Contents
	Step 1 Preparations ............................................................................................	267
	Step 2 Configuration on the Machine..................................................................	267
	Step 3 Configuration on the Computer ...............................................................	268
	CentreWare Internet Services Setting Items.......................................................	268
	Installation When Using TCP/IP (LPD/Port 9100) ...................................................	269
	Step 1 Preparations ............................................................................................	269
	Step 2 Configuration on the Machine..................................................................	269
	Step 3 Configuration on the Computer ...............................................................	270
	CentreWare Internet Services Setting Items.......................................................	271
	Installation When Using NetWare............................................................................	272
	Step 1 Preparations ............................................................................................	272
	Step 2 Configuration on the Machine..................................................................	272
	Step 3 Configuration on the Computer ...............................................................	274
	CentreWare Internet Services Setting Items.......................................................	274
	Installation When Using Microsoft Network (SMB)..................................................	275
	Step 1 Preparations ............................................................................................	275
	Step 2 Configuration on the Machine..................................................................	275
	Step 3 Configuration on the Computer ...............................................................	276
	CentreWare Internet Services Setting Items.......................................................	276
	Installation When Using Internet Printing Protocol (IPP) .........................................	277
	Step 1 Preparations ............................................................................................	277
	Step 2 Configuration on the Machine..................................................................	277
	Step 3 Configuration on the Computer ...............................................................	278
	CentreWare Internet Services Setting Items.......................................................	278
	Installation When Using EtherTalk ..........................................................................	279
	Step 1 Preparations ............................................................................................	279
	Step 2 Configuration on the Machine..................................................................	279
	Step 3 Configuration on the Computer ...............................................................	280
	CentreWare Internet Services Setting Items.......................................................	280
8	E-mail Environment Settings................................................................................	281
	E-mail Overview ......................................................................................................	282
	Preparations ............................................................................................................	284
	Installation Procedures ............................................................................................	286
	Step 1 Enabling Port and Setting up TCP/IP ......................................................	286
	Step 2 Configuring E-mail Environment..............................................................	287
	CentreWare Internet Services Setting Items.......................................................	288
9	Scanner Environment Settings ............................................................................	289
	Scan Service Overview ...........................................................................................	290
	Configuration of Store to Folder ..............................................................................	292
	Step 1 Enabling Port and Setting up TCP/IP ......................................................	292
	Step 2 Registering a Folder ................................................................................	293
	Step 3 Configuring a Computer ..........................................................................	293

5

Configuration of Scan to PC.....................................................................................	294
Step 1 Preparations .............................................................................................	294
Step 2 Enabling Port and Setting up TCP/IP .......................................................	295
Step 3 Configuration on the Computer ................................................................	296
Configuration of Store to USB ..................................................................................	297
Step 1 Preparations .............................................................................................	297
Step 2 Enabling USB Port ...................................................................................	297
CentreWare Internet Services Setting Items .......................................................	298
Configuration of Network Scanning (Job Template Scanning).................................	299
Step 1 Preparations .............................................................................................	299
Step 2 Enabling Ports and Setting up TCP/IP .....................................................	299
Step 3 Configuring the SNMP Port ......................................................................	300
Step 4 Configuration on the Computer ................................................................	301
Configuration of Scan to Home ................................................................................	302
Step 1 Preparations .............................................................................................	302
Step 2 Enabling SMB Port and Setting up TCP/IP ..............................................	302
Step 3 Configuring Remote Authentication..........................................................	303
Step 4 Configuring Scan to Home .......................................................................	304
Step 5 Configuration on the Computer ................................................................	306
Configuration of Job Flow Sheets ............................................................................	307
Step 1 Enabling Ports and Setting up TCP/IP .....................................................	307
Step 2 Configuring the SNMP Port ......................................................................	308
Step 3 Configuration on the Computer ................................................................	308
Configuration of Store & Send Link ..........................................................................	309
Step 1 Configuring E-mail....................................................................................	309
Step 2 Enabling Authentication............................................................................	309
Step 3 Other Settings ..........................................................................................	309
CentreWare Internet Services Setting Items .......................................................	309
10 Using the Internet Fax Service..............................................................................	311
Internet Fax Overview ..............................................................................................	312
Preparations .............................................................................................................	312
System Requirements for the Machine................................................................	312
E-Mail Environment .............................................................................................	312
Installation Procedures.............................................................................................	314
Step 1 Enabling Port and Setting up TCP/IP .......................................................	314
Step 2 Configuring E-mail Environment...............................................................	315
Step 3 Testing the Internet Fax ...........................................................................	316
11 Using the Server Fax Service................................................................................	317
Server Fax Overview................................................................................................	318
Preparations .............................................................................................................	318
System Requirements for the Machine................................................................	318
Installation Procedure...............................................................................................	319

6

	Table of Contents
Installation Overview...........................................................................................	319
Step 1 Fax Settings.............................................................................................	319
Step 2 Setting the Server Fax Feature ...............................................................	320
12 Encryption and Digital Signature Settings..........................................................	323
Encryption and Digital Signature Overview .............................................................	324
Types of Certificate .............................................................................................	324
Encryption Features for Communication.............................................................	324
Encryption and Digital-Signature Features for Scan Files ..................................	325
Configuration of HTTP Communications Encryption ...............................................	326
Installation Overview...........................................................................................	326
Step1 Configuration on the Machine...................................................................	326
Step2 Configuration on the Computer ................................................................	327
Configuration of Encryption using IPSec .................................................................	328
Installation Overview...........................................................................................	328
Step1 Import and Configuration of a Certificate..................................................	328
Step2 Configuration on the Machine (Configuration of IPSec) ...........................	329
Step3 Configuration on the Computer ................................................................	330
Configuration of E-mail Encryption/Digital Signature...............................................	331
Installation Overview...........................................................................................	331
Step1 Configuration on the Machine...................................................................	331
Step2 Configuration on Sender and Recipient....................................................	333
Configuration of PDF/DocuWorks/XPS Signature...................................................	335
Installation Overview...........................................................................................	335
Step1 Configuration on the Machine...................................................................	335
Step2 Configuration on the Computer ................................................................	336
13 Authentication and Accounting Features ...........................................................	339
Overview of Authentication and Accounting Feature...............................................	340
Overview of Authentication Feature....................................................................	340
Overview of Accounting Feature.........................................................................	341
Authentication..........................................................................................................	342
User Types Managed by Authentication Feature................................................	342
User Roles and Authorization Groups ................................................................	343
Types of Authentication ......................................................................................	344
Types of Account Administration ........................................................................	345
Authentication and Accounting Relationship.......................................................	346
Services Controlled by Authentication.....................................................................	347
Overview .............................................................................................................	347
Services Restricted by User ID Authentication ...................................................	347
Services Restricted by the Combined Use of Smart Card Authentication
and User ID Authentication .................................................................................	349
Authentication for Job Flow Sheets and Folders .....................................................	352
Overview .............................................................................................................	352
When the Authentication Feature is Disabled.....................................................	354

7

When the Authentication Feature is Enabled ......................................................	357
Jobs Manageable by Account Administration ..........................................................	360
Configuration for Authentication ...............................................................................	363
Installation Overview............................................................................................	363
Enabling Authentication .......................................................................................	363
Changing the Default Authorization Group Settings ............................................	366
Creating an Authorization Group .........................................................................	366
Configuration for Account Administration .................................................................	368
Step 1 Selecting an Accounting Type..................................................................	368
Step 2 Registering User Information....................................................................	368
User Authentication Operations ..............................................................................	370
Authenticating Login Users..................................................................................	370
Changing Passcode.............................................................................................	370
14 Problem Solving .....................................................................................................	373
Troubleshooting........................................................................................................	374
Machine Trouble.......................................................................................................	375
Image Quality Trouble ..............................................................................................	380
Trouble during Copying ............................................................................................	386
Unable to Copy ....................................................................................................	386
The Copy Result is Not What was Expected .......................................................	387
Trouble during Printing .............................................................................................	390
Unable to Print .....................................................................................................	390
The Print Result is Not What was Expected ........................................................	391
Trouble during Faxing ..............................................................................................	393
Sending Problems ...............................................................................................	393
Receiving Problems.............................................................................................	395
Trouble during Scanning ..........................................................................................	397
Unable to Scan with the Machine ........................................................................	397
Unable to Import Scanned Documents to the Computer .....................................	398
Unable to Send a Scanned Document over the Network (FTP/SMB) .................	399
Unable to Send E-mail.........................................................................................	400
The Image is not What was Expected .................................................................	400
Network-related Problems........................................................................................	402
When using SMB .................................................................................................	402
When using NetWare...........................................................................................	404
When using TCP/IP .............................................................................................	408
When using EtherTalk .........................................................................................	409
CentreWare Internet Services Problems .............................................................	410
E-mail Features Problems ...................................................................................	411
Internet/Intranet Connection Problems ................................................................	412
IPv4 and IPv6 Connection Problems ...................................................................	413
Media Print - Text Trouble........................................................................................	416

8

	Table of Contents
Media Print - Photos Trouble...................................................................................	417
Error Code ...............................................................................................................	418
Other Errors ........................................................................................................	492
Paper Jams .............................................................................................................	493
Paper Jams in Top Left Cover A.........................................................................	494
Paper Jams in Bottom Left Cover B....................................................................	495
Paper Jams in Bottom Left Cover C ...................................................................	495
Paper Jams in Top Left Cover E.........................................................................	496
Paper Jams in Trays 1 to 4 .................................................................................	496
Paper Jams in Tray 5..........................................................................................	497
Paper Jams in Duplex Module D ........................................................................	498
Paper Jams in Finisher-A1..................................................................................	498
Paper Jams in Finisher-B1..................................................................................	499
Document Jams.......................................................................................................	501
Stapler Faults ..........................................................................................................	503
Staple Jams in Staple Cartridge (For Finisher-A1) .............................................	504
Staple Jams in Staple Cartridge (For Finisher-B1) .............................................	505
15 Appendix ................................................................................................................	507
Specifications ..........................................................................................................	508
Printable Area..........................................................................................................	517
Standard Printable Area......................................................................................	517
Extended Printable Area .....................................................................................	517
Internal Fonts...........................................................................................................	518
Optional Components..............................................................................................	520
ESC/P-K Emulation .................................................................................................	523
Emulation ............................................................................................................	523
Fonts ...................................................................................................................	524
Output Feature....................................................................................................	524
ESC/P-K Emulation Print Features .....................................................................	524
ESC/P-K Emulation Settings...............................................................................	525
Magnification Table.............................................................................................	532
Paper Size and Number of Printable Characters................................................	536
PDF Direct Print.......................................................................................................	538
PDF Direct Print Settings ....................................................................................	538
PCL Emulation.........................................................................................................	540
Emulation ............................................................................................................	540
Fonts ...................................................................................................................	540
Output Feature....................................................................................................	542
PCL Emulation Settings ......................................................................................	542
HP-GL2 Emulation...................................................................................................	548
Emulation ............................................................................................................	548
Fonts ...................................................................................................................	548
Output Feature....................................................................................................	549

9

Factory Default Settings ......................................................................................	549
HP-GL/2 Emulation Settings................................................................................	550
Hard Clip Area .....................................................................................................	556
Printable Area ......................................................................................................	557
Auto Layout..........................................................................................................	559
Notes and Restrictions .............................................................................................	566
Notes and Restrictions on the Use of the Machine..............................................	566
Notes and Restrictions on the Use of the Copy Feature .....................................	569
Notes and Restrictions on the Use of the Print Feature ......................................	569
Notes and Restrictions on the Use of the Scan Features....................................	571
Notes and Restrictions on the Use of the Fax Feature........................................	575
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............	576
Notes and Restrictions when Connecting with Internet Service Provider............	580
Notes and Restrictions on the Interrupt Mode .....................................................	582
Notes and Restrictions on Folders.......................................................................	583
Notes and Restrictions when Connecting to Internet or Intranet .........................	583
Notes and Restrictions when Operating from Computers ...................................	584
Notes and Restrictions on Job Flows ..................................................................	585
Notes and Restrictions on the Security Features ................................................	585
Notes and Restrictions on the Authentication and Accounting Features.............	585
Notes and Restrictions for Using SMB ................................................................	586
Notes and Restrictions for Using TCP/IP.............................................................	588
Notes and Restrictions for Using EtherTalk.........................................................	589
Notes and Restrictions for Using Bonjour............................................................	590
Notes and Restrictions for IPv6 Connection ........................................................	590
Using the Telephone ................................................................................................	593
Placing a Call.......................................................................................................	593
Activity Report ..........................................................................................................	595
Installing the HDD Extension Kit (Optional)..............................................................	597
Installing the Extension System Memory (2 GB) (Optional) .....................................	599
Glossary ...................................................................................................................	601
Index...............................................................................................................................	603

10

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in
this guide.
z	Preface .......................................................................................................	12
z	Types of Manuals .......................................................................................	13
z	Using This Guide ........................................................................................	14
z	Interface Cables..........................................................................................	17
z	Energy Saver Mode ....................................................................................	19
z	Customizing the Control Panel ...................................................................	22
z	Entering Text ..............................................................................................	30

Machine the Using Before

1

1 Before Using the Machine

Preface

Thank you for selecting DocuCentre-IV C2260 (hereafter referred to as "the machine").

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

The guide assumes that you are familiar with a personal computer and that you are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.

Warning:

This equipment will be inoperable when mains power fails.

12

Types of Manuals

Types of Manuals

The following guides are provided with the machine.

User Guide (Document CD-ROM)

The guide describes all the necessary steps for copy, print, scan, and fax.

Administrator Guide (this guide) (Document CD-ROM)

The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures.

Quick Reference Guide (Booklet)

The guide describes the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit.

Print Driver Help

The help describes the Print features and operations.

CentreWare Internet Services Help

The help describes how to change various settings of the machine using a Web browser, and how to import scanned data to a computer from the machine.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and for installing the software.

Machine the Using Before

1

13

Machine the Using Before

1

1 Before Using the Machine

Using This Guide

This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to load media in a tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes the procedures to set up the system.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the settings to use the services via the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the how to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents.

14

Using This Guide

13 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected.

14 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

15 Appendix

Describes the specifications of the machine, optional accessories, and cautions/ restrictions.

Conventions

zThe screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.

zThe procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important	: Important information that you should read.
Note	: Additional information on operations or features.

zThe following symbols are used in this guide:

"" : • A cross-reference included in this guide.

		• Names of CD-ROM, features, and touch screen messages
		and input text.
[	]	: • Folders, files, applications, button or menu names displayed
		on the touch screen.

•Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Hardware buttons on the control panel.

<	> key :	Keys on the keyboard of the computer.
>	:	• Path to a certain item within a procedure on the control panel.
		For example: When you see the procedure "select [Tools] >
		[Setup] > [Create Folder]", this means that you need to select
		[Tools], select [Setup], and then select [Create Folder].
		• Path to a certain item within a procedure on a computer.
		For example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] to search for files and folders.
		• Cross-reference
		For example: "Refer to "5 Tools" > "Common Service
		Settings" > "Audio Tone" in the Administrator Guide."
		The sentence above means that you need to refer to the
		section "Audio Tone", which can be found under "Common

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Service Settings" in chapter 5 Tools of the Administrator Guide.

z Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when you view the machine from the front.

, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation when you view the machine from the front.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

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Interface Cables

Interface Cables

When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1Press the power switch to the [] position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not

light up.

3Open the front cover.

4Press the main power switch to the [] position to switch off the main power.

5Connect the USB cable to the USB 2.0

interface connector.

6Connect the other end of the USB cable to the computer.

7Press the main power switch to the [ | ] position to switch on the main power.

8Close the front cover.

9Press the power switch to the [ | ] position to switch on the power.

10Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following two types.

z100BASE-TX

z10BASE-T

This section describes the installation procedures for the Ethernet interface.

1 Press the power switch to the position to switch off the power.

2Make sure that the touch screen is blank and the <Energy Saver> button does not light up.

3Open the front cover.

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4Press the main power switch to the [] position to switch off the main power.

5Connect the network cable to the Ethernet interface connector.

Note	• Always use the correct network cable with
	your network connection. When you
	replace the cable, contact our Customer
	Support Center.

6Press the main power switch to the [ | ] position to switch on the main power.

7Close the front cover.

8Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.263).

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Energy Saver Mode

Energy Saver Mode

The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time.

The Energy Saver has two modes: the Low Power mode and the Sleep mode.

When you press the <Energy Saver> button or do not use the machine for a specified period of time, the machine enters the Low Power mode.

When time exceeds the time specified in the Low Power mode, the machine then enters the Sleep mode.

It extinguishes the touch screen and lights up the <Energy Saver> button on the control panel. To activate the machine, press the <Energy Saver> button. Pressing the <Energy Saver> button extinguishes the light and deactivates the Energy Saver mode.

Note	• When the following device is connected to the machine and a user performs the following
	operation, the Low Power mode can be deactivated without pressing the <Energy Saver>
	button. If the machine is in the Sleep mode, however, the Sleep mode will not be deactivated
	by the following operation. Set the time long to elapse until the machine enters the Sleep
	mode.

- Touch the card to IC Card Reader (purchase separately)

•When the machine is in the Authentication mode, the Authentication mode is exited once the machine enters the Low Power mode.

Low Power Mode

The Low Power mode reduces the power to the control panel and the fuser unit.

Sleep Mode

The Sleep mode reduces the power to the machine even more than the Low Power mode.

It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to use the machine.

Changing the Interval for Entering Energy Saver Mode

This section describes the procedures for setting the Energy Saver mode.

To activate the Energy Saver, set the time to elapse until the machine enters the Low Power mode as well as the time to elapse until the machine enters the Sleep mode.

Note	• You can set the time to elapse until the machine enters the Low Power mode and the Sleep
	mode from 1 to 240 minutes in 1 minute increments.

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
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<Log In/Out> button

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2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers].

5Select [Energy Saver Timers], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Using [ ] and [], set the time to elapse until entering the Energy Saver mode, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to elapse from the last operation until the machine enters the Low Power mode.

Note	• The default value for [From Last Operation to Low Power Mode] is [1] minutes. You cannot
	disable the Low Power mode.

From Last Operation to Sleep Mode

Set the time to elapse from the last operation until the machine enters the Sleep mode.

Note	• The default value for [From Last Operation to Sleep Mode] is [1] minutes. You must set a
	longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation
	to Low Power Mode].

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7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close].

Energy Saver Mode

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Customizing the Control Panel

You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine.

This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the <Custom> buttons, and how to adjust the screen brightness.

For information on how to change the other settings of the control panel, refer to "Screen/Button Settings" (P.136).

Changing the Screen Default

You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated.

The [Services Home] screen is displayed by factory default.

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
	C
<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

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Customizing the Control Panel

5Select [Screen Default], and then select [Change Settings].

6Select a service you want to display.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

7 Select [Save].

Setting the Screen After Auto Clear

You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].

For information on Auto Clear, refer to "Auto Clear" (P.133).

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
	C
<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

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4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Screen After Auto Clear], and then select [Change Settings].

6Select [Last Selection Screen] or [Services Home].

7Select [Save].

Customizing the Button Layout

You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home> button on the control panel.

Note	• Services not supported by the machine will not be displayed on the screen. Grayed out
	buttons cannot be used as a result of malfunctioning.

Service buttons
			Additional feature
			buttons

zCopy

zFax/Internet Fax

zE-mail

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Customizing the Control Panel

zSimple Copy

zSimple Fax

zScan to PC

zStore to Folder

zSend from Folder

zStored Programming

zNetwork Scanning

zStore & Send Link

Note	• This service is not displayed as default.

zStore to USB

zMedia Print - Text

zMedia Print - Photos

zJob Flow Sheets

zLanguage

zScreen Brightness

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

zDisable Auto Printing

Note	• [Disable Auto Printing] is not displayed as default. To display this feature, select [Allow User
	to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service
	Settings] > [Machine Clock/Timers], and then assign the feature to a button on the [Services
	Home - Additional Features] screen.

Services Home

You can select service buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank.

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
	C
<Log In/Out> button

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2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

6Select the position you want to assign a service.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

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Customizing the Control Panel

Services Home - Additional Features

You can select additional feature buttons, which are displayed on the [Services Home] screen.

If you select [(Not Assigned)], the position of the selected button becomes blank.

You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box.

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
	C
<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools] on the [Services Home] screen.

Note	• When the [Services Home] screen is not
	displayed on the touch screen, press the
	<Services Home> button.

4Select [System Settings] > [Common Service Settings] > [Screen/Button Settings].

5Select [Services Home - Additional Features], and then select [Change Settings].

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

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6Select the position you want to assign an additional feature.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•The layout of the buttons in this screen corresponds to the layout of those on the [Services Home] screen.

7Select a service you want to display on the [Services Home] screen.

Note	• Select [ ] to display the previous screen
	or [ ] to display the next screen.

•You cannot assign the same feature to more than one button.

8Select [Save].

9Select [Save].

Assigning Services to <Custom> Buttons

You can assign services to the <Custom 1> to <Custom 3> buttons on the control panel.

Assigning a service to a <Custom> button allows you to switch to this service without having to return to the [Services Home] screen. If you do not need to assign any service to a <Custom> button, select [(Not Set)].

[Copy] is assigned to the <Custom 1> button and [Review] is assigned to the <Custom 3> button at factory, while the <Custom 2> button has no assignment.

This section describes how to assign [Send from Folder] to the <Custom 2> button, as an example.

Note	• After you change the assignment, apply the labels provided with the machine. When you
	assign a service for which no label is provided, use a blank label and write down the service
	name with a permanent marker. The labels include the services that are not supported by
	the machine.

1 Press the <Log In/Out> button.
1	2	3
4	5	6
7	8	9
	0	#
	C
<Log In/Out> button

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

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