Xerox DocuCentre-III C3100, DocuCentre-III C4100 Administrator Guide

DocuCentre-III C4100/C3100

Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

NetWare is a registered trademark of Novell, Inc. in the United States and other countries.

Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated. EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Inc.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the United States and/or other countries.

RSA Security Inc. All right reserved.

All product/brand names are trademarks or registered trademarks of the respective holders. Permission has been obtained from Microsoft Corporation for use of software screen shots. For information on license, refer to About License in the User Guide.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

1.This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.

2.Parts of this manual are subject to change without prior notice.

3.We welcome any comments on ambiguities, errors, omissions, or missing pages.

4.Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co., Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents
Table of Contents ........................................................................................................	1
1 Before Using the Machine ......................................................................................	11
Preface ......................................................................................................................	12
Types of Manuals ......................................................................................................	13
Using This Guide .......................................................................................................	14
Organization of This Guide ...................................................................................	14
Conventions ..........................................................................................................	15
Interface Cables ........................................................................................................	17
Using the USB Interface .......................................................................................	17
Using the Ethernet Interface .................................................................................	17
Energy Saver Mode...................................................................................................	18
Changing the Energy Saver Mode Change Interval .............................................	18
Customizing the Control Panel ..................................................................................	20
Entering Text .............................................................................................................	24
2 Paper and Other Media ...........................................................................................	25
Paper Types ..............................................................................................................	26
Supported Paper Types ........................................................................................	26
Loading Paper ...........................................................................................................	29
Loading Paper in the Trays 1 to 3.........................................................................	29
Loading Paper in the Tray 5 (Bypass) ..................................................................	30
Tandem Tray Module (TTM) .................................................................................	31
HCF B1 (Tray 6)....................................................................................................	32
Changing the Paper Size for the Trays .....................................................................	34
Changing the Paper Settings.....................................................................................	36
3 Maintenance.............................................................................................................	39
Replacing Consumables............................................................................................	40
Replacing the Toner Cartridges ............................................................................	42
Replacing the Black (K) Toner Cartridge ..............................................................	43
Replacing the Color (CMY) Toner Cartridges .......................................................	44
Replacing the Waste Toner Bottle ........................................................................	46
Replacing the Drum Cartridge ..............................................................................	48
Replacing the Second Bias Transfer Roll Unit......................................................	50
Replacing the Fuser Unit ......................................................................................	51
Replacing the Transfer Belt Cleaner.....................................................................	53
Replacing the Staple Cartridge (for Finisher-A1) ..................................................	55
Replacing the Staple Cartridge (for Finisher-B1) ..................................................	57
Replacing the Staple Cartridge (for Booklet Maker Unit for Finisher-B1) .............	58
Emptying the Punch Waste Container (for Finisher-B1) .......................................	59
Replacing the Stamp Cartridge.............................................................................	60

1

	Cleaning the Machine.................................................................................................	62
	Cleaning the Exterior .............................................................................................	62
	Cleaning the Document Cover and Document Glass ............................................	62
	Cleaning the Film and Constant Velocity Transport Glass ....................................	63
	Cleaning the Document Feeder Rollers.................................................................	64
	Executing Calibration .................................................................................................	65
	Printing a Report/List..................................................................................................	68
	Deleting the Private Print Job with an Invalid User ID................................................	69
4	Machine Status .........................................................................................................	71
	Overview of Machine Status.......................................................................................	72
	Machine Information...................................................................................................	73
	General Information ...............................................................................................	73
	Paper Tray Status..................................................................................................	74
	Print Reports..........................................................................................................	75
	Automatically Printed Reports/Lists .......................................................................	82
	Overwrite Hard Disk...............................................................................................	83
	Print Mode .............................................................................................................	83
	Fax Receiving Mode ..............................................................................................	86
	Faults..........................................................................................................................	87
	Supplies......................................................................................................................	88
	Billing Information.......................................................................................................	89
	Billing Information ..................................................................................................	89
	User Account Billing Information............................................................................	89
5	Tools..........................................................................................................................	91
	System Settings Procedure........................................................................................	92
	Step 1 Entering System Administration Mode .......................................................	92
	Step 2 Entering the System Administrator User ID and Passcode........................	92
	Step 3 Selecting [Tools].........................................................................................	93
	Step 4 Selecting an Item on the [Tools] Screen ....................................................	93
	Step 5 Setting a Feature........................................................................................	94
	Step 6 Exiting the System Administration Mode....................................................	94
	Tools Menu List ..........................................................................................................	95
	Common Service Settings........................................................................................	106
	Machine Clock/Timers .........................................................................................	106
	Audio Tones.........................................................................................................	108
	Screen/Button Settings ........................................................................................	109
	Paper Tray Settings .............................................................................................	111
	Image Quality Adjustment....................................................................................	113
	Reports ................................................................................................................	115
	Maintenance ........................................................................................................	116
	Watermark ...........................................................................................................	117
	Other Settings......................................................................................................	118

2

	Table of Contents
Copy Service Settings .............................................................................................	125
Copy Tab - Features Allocation ..........................................................................	125
Number of Display Buttons .................................................................................	126
Copy Defaults .....................................................................................................	126
Copy Control .......................................................................................................	130
Original Size Defaults .........................................................................................	132
Reduce/Enlarge Presets .....................................................................................	132
Custom Colors ....................................................................................................	132
Annotations Create Comments...........................................................................	133
Connectivity & Network Setup .................................................................................	134
Port Settings .......................................................................................................	134
Protocol Settings.................................................................................................	137
Machine’s E-mail Address/Host Name ...............................................................	140
Proxy Server Settings .........................................................................................	140
Outgoing/Incoming E-mail Settings.....................................................................	141
Remote Authentication/Directory Service Settings .............................................	143
Security Settings .................................................................................................	147
Other Settings .....................................................................................................	150
Print Service Settings ..............................................................................................	151
Allocate Memory .................................................................................................	151
Delete Form ........................................................................................................	153
Other Settings .....................................................................................................	153
Scan Service Settings .............................................................................................	157
First Tab..............................................................................................................	157
Scan Defaults......................................................................................................	157
Scan to PC Defaults............................................................................................	159
Original Size Defaults .........................................................................................	159
Output Size Defaults ...........................................................................................	160
Reduce/Enlarge Presets .....................................................................................	160
Other Settings .....................................................................................................	160
Fax Service Settings................................................................................................	162
Screen Defaults ..................................................................................................	162
Fax Defaults........................................................................................................	163
Fax Control .........................................................................................................	164
Fax Received Options.........................................................................................	167
Reduce/Enlarge Presets .....................................................................................	168
Original Size Defaults .........................................................................................	168
Local Terminal Information .................................................................................	168
Internet Fax Control ............................................................................................	169
E-mail/Internet Fax Service Settings .......................................................................	172
E-mail Control .....................................................................................................	172
Mailbox/Stored Document Settings .........................................................................	175
Mailbox Service Settings.....................................................................................	175
Stored Document Settings ..................................................................................	175

3

Job Flow Service Settings ........................................................................................	177
Setup & Calibration ..................................................................................................	178
Create Mailbox.....................................................................................................	178
Stored Programming............................................................................................	180
Create Job Flow Sheet ........................................................................................	180
Create Job Flow Sheet Keyword .........................................................................	187
Add Address Book Entry......................................................................................	187
Create Fax Group Recipients ..............................................................................	193
Add Fax Comment...............................................................................................	194
Paper Tray Attributes...........................................................................................	194
Accounting................................................................................................................	195
Create/View User Accounts.................................................................................	195
View Accounts .....................................................................................................	197
Reset User Accounts ...........................................................................................	198
System Administrator's Meter (Copy Jobs)..........................................................	199
Accounting Type ..................................................................................................	199
Accounting Login Screen Settings.......................................................................	200
Fax Billing Data....................................................................................................	201
Authentication/Security Settings...............................................................................	202
System Administrator Settings.............................................................................	202
Authentication ......................................................................................................	203
Allow User to Disable Active Settings..................................................................	211
Job Status Default ...............................................................................................	211
Overwrite Hard Disk.............................................................................................	212
6 CentreWare Internet Services Settings ................................................................	215
Installation of CentreWare Internet Services............................................................	216
Preparations ........................................................................................................	216
Configuration on the Machine..............................................................................	216
Starting CentreWare Internet Services.....................................................................	218
Setting Items Using CentreWare Internet Services..................................................	219
7 Printer Environment Settings................................................................................	223
Print Features Overview...........................................................................................	224
Installation When Using USB Port............................................................................	227
Step 1 Preparations .............................................................................................	227
Step 2 Configuration on the Machine ..................................................................	227
Step 3 Configuration on the Computer ................................................................	228
CentreWare Internet Services Setting Items .......................................................	228
Installation When Using TCP/IP (LPD/Port 9100) ....................................................	229
Step 1 Preparations .............................................................................................	229
Step 2 Configuration on the Machine ..................................................................	229
Step 3 Configuration on the Computer ................................................................	230
CentreWare Internet Services Setting Items .......................................................	230
Installation When Using NetWare ............................................................................	232

4

		Table of Contents
	Step 1 Preparations ............................................................................................	232
	Step 2 Configuration on the Machine..................................................................	232
	Step 3 Configuration on the Computer ...............................................................	233
	CentreWare Internet Services Setting Items.......................................................	234
	Installation When Using Microsoft Network (SMB)..................................................	235
	Step 1 Preparations ............................................................................................	235
	Step 2 Configuration on the Machine..................................................................	235
	Step 3 Configuration on the Computer ...............................................................	236
	CentreWare Internet Services Setting Items.......................................................	236
	Installation When Using Internet Printing Protocol (IPP) .........................................	237
	Step 1 Preparations ............................................................................................	237
	Step 2 Configuration on the Machine..................................................................	237
	Step 3 Configuration on the Computer ...............................................................	238
	CentreWare Internet Services Setting Items.......................................................	238
	Installation When Using EtherTalk ..........................................................................	239
	Step 1 Preparations ............................................................................................	239
	Step 2 Configuration on the Machine..................................................................	239
	Step 3 Configuration on the Computer ...............................................................	240
	CentreWare Internet Services Setting Items.......................................................	240
8	E-mail Environment Settings................................................................................	241
	E-mail Overview ......................................................................................................	242
	Preparations ............................................................................................................	243
	Installation Procedure..............................................................................................	245
	Step 1 Enabling Port and Setting TCP/IP ...........................................................	245
	Step 2 Configuring E-mail Environment..............................................................	246
	CentreWare Internet Services Setting Items.......................................................	247
9	Scanner Environment Settings ............................................................................	249
	Scan Service Overview ...........................................................................................	250
	Configuration of Scan to Mailbox.............................................................................	251
	Step 1 Enabling Port and Setting TCP/IP ...........................................................	251
	Step 2 Registering a Mailbox ..............................................................................	252
	Step 3 Configuring a Computer ..........................................................................	252
	Configuration of Scan to PC ....................................................................................	253
	Step 1 Preparations ............................................................................................	253
	Step 2 Enabling Port and Setting TCP/IP ...........................................................	253
	Step 3 Configuration on a Computer ..................................................................	255
	CentreWare Internet Services Setting Items.......................................................	255
	Configuration of Network Scanning (Job Template Scanning)................................	256
	Step 1 Preparations ............................................................................................	256
	Step 2 Enabling Ports and Setting TCP/IP .........................................................	256
	Step 3 Configuring the SNMP Port .....................................................................	257
	Step 4 Configuration on a Computer ..................................................................	257

5

Configuration of Job Flow Sheets ............................................................................	258
Step 1 Enabling Ports and Setting TCP/IP ..........................................................	258
Step 2 Configuring the SNMP Port ......................................................................	259
Step 3 Configuration on the Computer ................................................................	259
10 Using the Internet Fax Service..............................................................................	261
Internet Fax Overview ..............................................................................................	262
Preparations .............................................................................................................	262
System Requirements for the Machine................................................................	262
E-Mail Environment .............................................................................................	262
Installation Procedure...............................................................................................	264
Installation Overview............................................................................................	264
Step 1 Enabling the Port and Setting TCP/IP ......................................................	264
Step 2 Configuring the E-mail Environment.........................................................	265
Step 3 Testing Internet Fax .................................................................................	268
11 Using the Server Fax Service................................................................................	269
Server Fax Overview................................................................................................	270
Preparations .............................................................................................................	270
System Requirements for the Machine................................................................	270
Installation Procedure...............................................................................................	271
Installation Overview............................................................................................	271
Step 1 Fax Settings .............................................................................................	271
Step 2 Setting the Server Fax Feature ................................................................	272
12 Encryption and Digital Signature Settings ..........................................................	275
Encryption and Digital Signature Overview ..............................................................	276
Encryption Features for Communication .............................................................	276
Encryption and Digital-Signature Features for Scan Files ...................................	277
Configuration of HTTP Communication Encryption..................................................	278
Installation Overview............................................................................................	278
Step1 Configuration on the Machine ...................................................................	278
Step2 Configuration on a Computer ....................................................................	279
Configuration of Encryption using IPSec..................................................................	280
Installation Overview............................................................................................	280
Step1 Import and Configuration of a Certificate...................................................	280
Step2 Configuration on the Machine (Configuration of IPSec) ............................	281
Step3 Configuration on a Computer ....................................................................	282
Configuration of E-mail Encryption/Digital Signature ...............................................	283
Installation Overview............................................................................................	283
Step1 Configuration on the Machine ...................................................................	283
Step2 Configuration on a Computer ....................................................................	285
Configuration of PDF/DocuWorks/XPS Signature....................................................	287
Installation Overview............................................................................................	287
Step1 Configuration on the Machine ...................................................................	287

6

	Table of Contents
Step2 Configuration on a Computer ...................................................................	289
13 Authentication and Account Administration ......................................................	291
Overview of Authentication and Account Administration .........................................	292
Overview of Authentication .................................................................................	292
Overview of Account Administration ...................................................................	293
Authentication..........................................................................................................	294
Users Controlled by Authentication.....................................................................	294
User Role and Authorization Groups ..................................................................	294
Types of Authentication ......................................................................................	295
Types of Account Administration ........................................................................	296
Relationships Between the Authentication and Accounting Modes ....................	297
Services Controlled by Authentication.....................................................................	298
Overview .............................................................................................................	298
Services Controlled by Authentication and Account Administration	................... 298
Authentication for Job Flow Sheets and Mailboxes.................................................	301
Overview .............................................................................................................	301
When the Authentication Feature is not Enabled................................................	303
When the Authentication Feature is Enabled......................................................	306
Jobs Manageable by Account Administration..........................................................	309
Configuration for Authentication ..............................................................................	312
Installation Overview...........................................................................................	312
Step 1 Enabling Authentication...........................................................................	312
Step 2 Changing the Default Authorization Group Settings................................	314
Step 3 Creating an Authorization Group .............................................................	315
Configuration for Account Administration ................................................................	316
Step 1 Selecting an Accounting Type .................................................................	316
Step 2 Registering User Information...................................................................	316
14 Problem Solving ....................................................................................................	319
Troubleshooting.......................................................................................................	320
Machine Trouble......................................................................................................	321
Image Quality Trouble .............................................................................................	325
Trouble during Copying ...........................................................................................	330
Unable to Copy ...................................................................................................	330
The Copy Result is Not What was Expected ......................................................	331
Trouble during Printing ............................................................................................	334
Unable to Print ....................................................................................................	334
The Print Result is Not What was Expected .......................................................	335
Trouble during Faxing..............................................................................................	337
Sending Problems...............................................................................................	337
Receiving Problems ............................................................................................	338
Trouble during Scanning .........................................................................................	341
Unable to Scan with the Machine .......................................................................	341

7

Unable to Import Scanned Documents to the Computer .....................................	342
Unable to Send a Scanned Document over the Network (FTP/SMB) .................	342
Unable to Send E-mail.........................................................................................	344
The Image is not What was Expected .................................................................	344
Network-related Problems........................................................................................	346
When using SMB .................................................................................................	346
When using NetWare...........................................................................................	347
When using TCP/IP .............................................................................................	351
When using EtherTalk .........................................................................................	353
CentreWare Internet Services Problems .............................................................	353
E-Mail Features Problems ...................................................................................	354
Internet/Intranet Connection Problems ................................................................	355
IPv4 and IPv6 Connection Problems ...................................................................	357
Error Code................................................................................................................	360
Other Errors .........................................................................................................	426
Paper Jams ..............................................................................................................	427
Paper Jams in the Top Left Cover [A]..................................................................	428
Paper Jams in the Bottom Left Cover [B] ............................................................	429
Paper Jams in the Bottom Left Cover [C] ............................................................	430
Paper Jams in the Top Cover [E].........................................................................	430
Paper Jams in the Trays 1 to 3............................................................................	431
Paper Jams in the Tandem Tray Module.............................................................	431
Paper Jams in the HCF B1 (Optional) .................................................................	432
Paper Jams in the Tray 5 (Bypass) .....................................................................	433
Paper Jams in the Duplex Kit ..............................................................................	434
Paper Jams in the Finisher-A1 ............................................................................	434
Paper Jams in the Finisher-B1 ............................................................................	434
Document Jams .......................................................................................................	436
Stapler Faults ...........................................................................................................	438
Staple Jams in the Staple Cartridge (For Finisher-A1) ........................................	439
Staple Jams in the Staple Cartridge (For Finisher-B1) ........................................	440
15 Appendix .................................................................................................................	443
Specifications ...........................................................................................................	444
Printable Area...........................................................................................................	453
Standard Printable Area ......................................................................................	453
Extended Printable Area......................................................................................	453
Internal Fonts ...........................................................................................................	454
Optional Components...............................................................................................	456
ESC/P-K Emulation ..................................................................................................	457
Emulation.............................................................................................................	457
Fonts....................................................................................................................	458
Output Feature.....................................................................................................	458
ESC/P-K Emulation Print Features......................................................................	458

8

Table of Contents
ESC/P-K Emulation Settings...............................................................................	459
Magnification Table.............................................................................................	465
Paper Size and Number of Printable Characters................................................	469
PDF Direct Print.......................................................................................................	471
PDF Direct Print Settings ....................................................................................	471
PCL Emulation.........................................................................................................	473
HP-GL2 Emulation...................................................................................................	476
Hard Clip Area ....................................................................................................	480
Printable Area .....................................................................................................	481
Auto Layout.........................................................................................................	482
Using the Telephone ...............................................................................................	489
Placing a Call ......................................................................................................	489
Activity Report .........................................................................................................	491
Notes and Restrictions ............................................................................................	493
Notes and Restrictions on the Use of the Machine.............................................	493
Notes and Restrictions in the Interrupt Mode......................................................	495
Notes and Restrictions on the Use of the Internet Fax Feature..........................	496
Notes and Restrictions when Connecting with Internet Service Provider ...........	498
Notes and Restrictions for Using SMB................................................................	500
Notes and Restrictions for Using TCP/IP............................................................	502
Notes and Restrictions for Using EtherTalk ........................................................	503
Notes and Restrictions for Using Bonjour ...........................................................	504
Notes and Restrictions for Using Scanner Features...........................................	504
Notes and Restrictions when Connecting to Internet or Intranet ........................	505
Notes and Restrictions for IPv6 Connection .......................................................	506
Removing the Finisher-A1 .......................................................................................	508
Glossary ..................................................................................................................	509
Index..............................................................................................................................	511

9

1 Before Using the Machine

This chapter describes organization of this guide and conventions.
z	Preface .......................................................................................................	12
z	Types of Manuals .......................................................................................	13
z	Using This Guide ........................................................................................	14
z	Interface Cables..........................................................................................	17
z	Energy Saver Mode ....................................................................................	18
z	Customizing the Control Panel ...................................................................	20
z	Entering Text ..............................................................................................	24

Machine the Using Before

1

1 Before Using the Machine

Preface

Thank you for selecting DocuCentre-III C4100/C3100 (hereafter referred to as “the machine”).

This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.

This guide is intended for machine administrators and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

This guide assumes that an operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For information on the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for copy/print/scan/fax operating procedures. For information about optional accessories for the printer functionality, also refer to the guide provided with each optional accessory.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS 3260)]. The equipment is manufactured under an ISO 9001 Quality System. The equipment is also certified in compliance with applicable standards by various national bodies.

The equipment was tested and is certified by the New Zealand Ministry of Commerce in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to radio frequency interference regulations, and also complies with the Australian Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

12

Types of Manuals

Types of Manuals

We provide the following guides for optimum usage of the machine.

Accompanying Manuals

The machine comes with the following documentation, which is referred to as accompanying manuals.

The accompanying manuals include the descriptions of how to configure and use the machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax.

Administrator Guide (this guide)

Aimed toward machine administrators, as a guide to loading paper, configuring the system settings, setting up the network environment, and solving problems that may occur with the machine.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.

Guides for Optional Accessories

Optional accessories are available for this machine. Some of them come with user guides. The user guides, provided as printed or online documentation, are referred to as guides for optional accessories.

The guides for optional accessories describe all the necessary steps for using the optional accessories and installing the software.

Machine the Using Before

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13

Machine the Using Before

1

1 Before Using the Machine

Using This Guide

This guide is intended for machine administrators and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper that can be used on the machine and how to load paper in trays.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine Status

Describes how to check the faults that occurred on the machine and to print various reports/lists.

5 Tools

Describes how to configure the system settings.

6 CentreWare Internet Services Settings

Describes how to use CentreWare Internet Services.

7 Printer Environment Settings

Describes the configuration to use the Printer features on the machine.

8 E-mail Environment Settings

Describes the configuration to use the E-mail features on the machine.

9 Scanner Environment Settings

Describes the configuration to use the Scan services on the machine.

10 Using the Internet Fax Service

Describes the configuration to use the Internet Fax service on the machine.

11 Using the Server Fax Service

Describes the configuration to use the Server Fax service on the machine.

12 Encryption and Digital Signature Settings

Describes the configuration to utilize the encryption and digital signature on the machine.

14

Using This Guide

13 Authentication and Account Administration

Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature.

14 Problem Solving

Describes troubles that may occur with the machine and their solutions.

15 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

zThe screen images and illustrations that are used in this guide are based on the machine configuration with the various options. Some of the items in the screen images may not be displayed or there may be features that cannot be used depending on the machine configuration.

zIn this document, "Computer" refers to a personal computer or workstation.

zThe following terms are used in this guide:

Important		: Indicates important information that you should read.
Note		: Indicates additional information on operations or features.
z The following symbols are used in this guide:
"	"	:	• A cross-reference included in this guide.
		: • Refers to names of CD-ROM, features, and touch screen
			messages and input text.
[	]	:	• Refers to folders, files, applications, button or menu names
			displayed in the touch screen.

•The names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

<> button : Indicates a hardware button on the computer.

<	> key :	Indicates a key on the keyboard of the computer.
>	:	• Indicates a path to a certain item within a procedure on the
		control panel.
		Example: When you see the procedure "select [Tools] >
		[Setup] > [Create Mailbox]", this means that you need to
		select [Tools], select [Setup], and then select [Create
		Mailbox].
		• Indicates a path to a certain item within a procedure on a
		computer.
		Example: When you see the procedure "to search for files
		and folders, click [Start] > [Search] > [For Files or Folders]",
		this means that you need to click [Start], click [Search], and
		then click [For Files or Folders] in order to search for files and
		folders.
		• The reference is indicated in the following manner:
		"Refer to "4 Fax" > "Receiving Faxes" in the User Guide."
		The sentence above means that you need to refer to the

Machine the Using Before

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15

Machine the Using Before

1

1 Before Using the Machine

section "Receiving Faxes" in chapter 4 "Fax" of the User Guide.

z Orientation of documents or paper is described in this guide as follows:

,,Long Edge Feed (LEF):Loading with one of the long edges of the document or paper.

,,Short Edge Feed (SEF):Loading with one of the short edges of the document or paper.

LEF Orientation	SEF Orientation
Paper feed direction	Paper feed direction

16

Interface Cables

Interface Cables

When connecting the machine directly to a computer, use USB interface. When connecting to a network, use the Ethernet interface.

Using the USB Interface

The USB interface supports USB 2.0.

This section describes the installation procedure for the USB interface.

1 Ensure that the machine is off.

2 Connect the USB interface cable to the USB 2.0 interface connector on the side of the machine.

3 Connect the other end of the USB interface cable to a computer.

4 Switch on the machine.

5Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.227).

Using the Ethernet Interface

The Ethernet interface supports the following 2 types.

z100BASE-TX

z10BASE-T

This section describes the installation procedure for the Ethernet interface.

1 Ensure that the machine is off.

2 Connect the network cable to the Ethernet interface connector.

Note	• Prepare a network cable
	suitable for your network
	connection. When changing
	the network cable, consult our
	customer engineers.

3 Switch on the machine.

Machine the Using Before

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Machine the Using Before

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1 Before Using the Machine

Energy Saver Mode

The machine is installed with a Energy Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration.

The Energy Saver feature has two modes: [Low Power mode] and [Sleep mode].

The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.

The machine then enters the Sleep mode if a further preset time elapses.

The machine enters the Sleep mode if the machine is left unused for 15 minute by default.

Low Power Mode

In this mode, the power to the control panel and fuser unit is lowered to save power.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Sleep Mode

In this mode, the power is lowered more than in the Low Power mode.

The touch screen goes out, and the <Energy Saver> button on the control panel lights. To use the machine, press the <Energy Saver> button. The <Energy Saver> button goes out to indicate that the Energy Saver feature is cancelled.

Changing the Energy Saver Mode Change Interval

The procedure for setting the Energy Saver feature is as follows.

To activate the Energy Saver feature, set both the times until the activation of Low Power Mode and Sleep Mode.

Note	• The time to activation of Low Power Mode and Sleep Mode can each be specified in 1
	minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

1 2 3

4 5 6

7 8 9

0 #

C

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next Input] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".
	• The default passcode is "x-admin".

<Log In/Out> button

18

Energy Saver Mode

3Select [Tools].

4Select [Machine Clock/Timers].

5Select [Power Saver/Energy Saver Timers], and select [Change Settings].

6Using [ ] and [ ], configure an energy saver mode migration time, in 1 minute increments.

From Last Operation to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.

Note	• The default for [From Last Operation to Low Power Mode] is [15] minutes. The Low Power
	Mode cannot be disabled.

From Last Operation to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.

Note	• The default for [From Last Operation to Sleep Mode] is [60] minutes. Configure the [From
	Last Operation to Sleep Mode] time to be longer than the [From Last Operation to Low
	Power Mode] time.

7Select [Save].

8Select [Close] repeatedly until the [Tools] screen is displayed.

9Select [Close] to display the [All Services] screen.

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Machine the Using Before

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1 Before Using the Machine

Customizing the Control Panel

Use the following procedure to select the screen to be displayed when the machine is turned on or exited from the Energy Saver mode, to select the screen to be displayed after Auto Clear, to assign features to <Custom> buttons, and to select the features to be displayed on the [All Services] screen.

1 Press the <Log In/Out> button.

			<Log In/Out>
1	2	3	button
4	5	6
7	8	9
	0	#
	C

2Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed, and select [Enter].

When a passcode is required, select [Next Input] and enter the system administrator’s passcode, then select [Enter].

Note	• The default user ID is "11111".

• The default passcode is "x-admin".

3Select [Tools].

4Select [Screen/Button Settings].

5Select the item to be set or changed.

Setting the Initial Screen

Set the screen to be displayed after turning the machine on or exiting the Energy Saver mode. This section describes how to set the [Send from Mailbox] screen as the initial screen, as an example.

20

Customizing the Control Panel

1Select [Screen Default], and select [Change Settings].

2Select [Send from Mailbox].

Note	• Select [ ] to return to the
	previous screen or [ ] to
	move to the next screen.

Setting the Screen to be displayed after Auto Clear

Set the screen to be displayed after Auto Clear. You can select from [Last Selection Screen] and [All Services].

1Select [Screen After Auto Clear], and select [Change Settings].

2Select [Last Selection Screen] or [All Services].

Customizing the [All Services] Screen

By selecting features and their positions, you can customize the [All Services] screen that is displayed when you press the <All Services> button on the control panel.

The following are the factory default features displayed on the [All Services] screen.

Note	• Unsupported features will not be displayed on the screen. Abnormal features will be grayed
	out on the screen.

zCopy

zFax/Internet Fax

zE-mail

zScan to Mailbox

zNetwork Scanning

zScan to PC

zSend from Mailbox

zStored Programming

zJob Flow Sheets

zLanguage

zSetup

zCalibration

zActivity Report

zFax Receiving Mode

zPrint Mode

1Select [All Services], and select [Change Settings].

2Select [Language].

Note	• Select [ ] to return to the
	previous screen or [ ] to
	move to the next screen.

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Machine the Using Before

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1 Before Using the Machine

3Select [Services].

4Select [Stored Programming].

Note	• The layout of buttons in this
	screen is corresponding to the
	layout of those on the [All
	Services] screen when
	pressing the <All Services> button.
	• You cannot assign the same feature to more than one button.

Services

You can select a feature button. The feature buttons are the oval buttons in the [All Services] screen.

If you select [Not Assigned], the selected button position will remain empty.

Additional Features

You can select an additional feature button. The auxiliary features appear in the [All Services] screen as rectangular buttons.

If you select [Not Assigned], the selected button position will remain empty.

Assigning Features to <Custom> Buttons

Assign features to the <Custom> buttons on the control panel: Custom 1 to Custom 3.

By assigning features to the <Custom> buttons, you can switch to the features without returning to the [All Services] screen. If you do not want to assign any feature to a button, select [Not Assigned].

By factory defaults, [Copy] is assigned to the <Copy> button and no feature is assigned to the <Custom 2> or <Custom 3> button. The features assigned to the buttons are selected from the features displayed on the [All Services] screen and [Language].

Attach the labels included in this product when you have changed the assignment. If you have used a feature for which no label is provided, use a blank label and write down the feature using a permanent marker, and then attach the label to the appropriate button.

The following is the procedure to assign [Send from Mailbox] to the <Custom 2> button, as an example. The same procedure can be used for the <Custom 3> button.

1Select [Custom Button 2], and select [Change Settings].

2Select [Send from Mailbox].

Note	• Select [ ] to return to the
	previous screen or [ ] to
	move to the next screen.

Changing the Feature Screen

You can customize the screen layouts for the following features listed on the [All Services] screen.

zCopy

zFax/Internet Fax

zE-mail

zScan to Mailbox

22

Customizing the Control Panel

zNetwork Scanning

zScan to PC

For information on how to change the settings, refer to "Copy Tab - Features Allocation" (P.125), "First Tab" (P.157), and "Screen Defaults" (P.162).

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Machine the Using Before

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1 Before Using the Machine

Entering Text

During operations, a screen for entering text sometimes appears. This section describes how to enter text.

You can enter the following characters: numerals, letters, and symbols.

Item		Description
Entering letters and numerals	If you select [Shift], uppercase letters appear. To return to
	the lowercase letters, select [Shift] again.
Entering symbols	Select [Symbol].
	Note	• Depending on the keyboard, the [Symbol] button
		may be displayed as [More Characters].
Entering a space	Select [Space].
Deleting characters	Select [Backspace]. You can delete one character at a
	time.

24

2 Paper and Other Media

This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

z	Paper Types ...............................................................................................	26
z	Loading Paper ............................................................................................	29
z	Changing the Paper Size for the Trays.......................................................	34
z	Changing the Paper Settings......................................................................	36

Media Other and Paper

2

2 Paper and Other Media

Paper Types

This section describes the kinds of paper available for this device.

Use of inappropriate paper may result in paper jams, or may cause reduced print quality, malfunctions, and other troubles. To make full and effect use of the machine's performance, we recommend using only paper recommended by Fuji Xerox.

If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center.

WARNING

Do not use conductive paper such as origami paper, carbonic paper or conductivelycoated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.

Important • The printed image may fade due to moisture such as water, rain or vapor. For more information, contact our Customer Support Center.

•When copying or printing on heavyweight paper or outputting to the side tray, paper sometimes is curled.

Supported Paper Types

The following table lists the paper types supported for each paper tray, duplex module, and the finisher.

		Weight g/m2		Tray 2, 3
	Paper Type		Tray 1	(Two Tray	Tray 5	Tray 6	Duplex	Finisher
		(lb)		Module/	(Bypass)	(HCF B1)	Module
				TTM)
	Bond		O	O	O	O	O	O
	Plain	60–105	O	O	O	O	O	O
	Recycled	(16-28 lb.	O	O	O	O	O	O
		bond)
	Custom 1-5		O	O	O	X	O	O
	Plain Reload*1		O	O	O	O	X	O
	Heavyweight	106-169	O	O	O	O	O*2	O*3
		(28 lb. bond-
		60 lb. cover)
	Extra	170–216	O	O	O	O	X	X
	Heavyweight*4	(65-80 lb.
	, *5	cover)
	Gloss*4, *6	106-169	O	O	O	O	O*2	O*3
		(28 lb. bond-
		60 lb. cover)
	HW Gloss*4, *5,	170-216	O	O	O	O	X	X
	*6	(65-80 lb.
		cover)
	Labels*4, *6	106-169	O	O	O	O	X	X
		(28 lb. bond-
		60 lb. cover)
	Transparency	–	O	O	O	O	X	X

O:Available

X:Not available

26

Paper Types

*1: Plain Reload Paper: Refers to the paper already printed on one side (i.e. scrap paper). *2: Full color is not available.

*3: Only 106-128g/m2 paper fed from Tray 1, 2, or 3 is available.

*4: Gloss, HW Gloss, and Labels should be fed one by one from a paper tray.

*5: Extra Heavyweight or HW Gloss: If heavyweight or gloss paper is not loaded into the machine, the paper needs to be slightly curled upward.

*6: Paper having coated surface on one side should not be fed from Bypass tray.

•When printing onto postcard or envelope, Extra Heavyweight should be selected, and the size should be specified.

•Depending on heavyweight paper, the machine cannot load Short Edge Feed. In that case set the paper Long Edge Feed.

•Depending on the type of paper used and the operating environment, paper may not feed to the machine properly, or print quality may be negatively affected.

Unusable Paper

Using paper that is not recommended by Fuji Xerox may cause a paper jam or a machine malfunction.

Use paper and OHP films recommended by Fuji Xerox.

zDamp or wet paper

zPaper pre-printed with other printer or copier

zWrinkled, creased, or ripped paper

zEnvelopes that are not flat, or that have clasps

zColor paper with surface treatments

zPaper with rough surface, such as pulp paper or fibrous paper

Storing and Handling Paper

Please keep the following points in mind when storing paper

zStore paper inside a cabinet or in other dry place. Paper that has absorbed moisture can cause paper jams and image quality defects.

zAfter opening a package of paper, wrap up the remaining paper to store it. It is recommended that you include moisture prevention packets.

zStore paper on a flat surface to prevent bends or warping.

Please adhere to the following when setting paper into the tray

zAlign the stack of paper neatly before setting it in the tray.

zDo not use paper that is folded, creased, or heavily warped.

zDo not use waved or curled paper.

zDo not load paper of mixed size together into the tray.

zTransparency paper and label paper can cause paper jams, and multiple sheets can be fed to the printer at once. Be sure to carefully fan these types of paper.

Media Other and Paper

2

27

2 Paper and Other Media

zWhen continuously outputting onto transparencies, transparency sheets may sometimes stick to each other. Remove transparencies from the output tray every 20 or so sheets, and fan them to cool them down.

Media Other and Paper

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28