Philips TPN10.1E LA Service manual

Name: Philips TPN10.1E LA
Brand: Philips
SKU: 5059556
Rating: 5 (1 reviews)

5 (1)

Published by SHC/MJX/SC 1370 Quality Printed in the Netherlands Subject to modification EN 3122 785 19531

2013-Oct-18

2013

TP Vision Netherlands B.V.

property of Koninklijke Philips Electronics N.V. or their respective owners.

TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust

earlier supplies accordingly.

PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.

Colour Television Chassis

TPN10.1E

Contents Page Contents Page

1. Revision List 2

2. Technical Specs, Diversity, and Connections 2

3. Precautions, Notes, and Abbreviation List 11

4. Mechanical Instructions 15

5. Service Modes and Fault Finding 26

6. Alignments 34

7. Circuit Descriptions 36

8. IC Data Sheets 47

9. Block Diagrams

Wiring diagram 3000 series 24" 59

Wiring diagram 3000 series 32" 60

Wiring diagram 3000 series 39" 61

Wiring diagram 31x8H/12 series 40" 62

Wiring diagram 31x8T/60 series 40" 63

Wiring diagram 31x8H/12 series 42"- 47" 64

Wiring diagram 31x8T/60 series 47" 65

Block diagram 3xx8 series 66

10. Circuit Diagrams and PWB Layouts Drawing PWB

A 715G6163 PSU

67 71-72

A 715G6297 PSU 73 75-76

BA 715G6079 SSB+PSU combination panel 77 92-93

B 715G6092 SSB 94 107-108

B 715G6094 SSB 109 126-127

J 715G5772 IR/LED Panel 128 129

EJ 715G6167 Control Board IR/LED Panel 130 131

11. Styling Sheets

3108 series 20" 132

3108 series 22" 133

3108 series 24" 134

3000 series 32" 135

3000 series 39" 136

3000 series 40" 137

3000 series 42" 138

3000 series 47" 139

Revision List

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1. Revision List

Manual xxxx xxx xxxx.0

• First release.

Manual xxxx xxx xxxx.1

• Chapter 2: Updated table 2.1 Technical Specifications

and section 2.6 Connections ( for 20"/22"/24"PFL3108H)

• Chapter 4: Added figure 4-1 Cable dressing (24" 3000

series) and section 4.5 Assembly/Panel Removal (for 20"

& 22" & 24").

• Chapter 5: Updated table 5-2 Factory mode overview

• Chapter 6: Updated tables 6-2 White tone default settings

and 6-3 Display code overview

• Chapter 7: Updated figures 7-7 Power Architecture ( for

20" & 22" & 24") and 7-9 DC/DC converters ( for 20" & 22"

& 24" & 40/42/47PFL3188H/12 & 47PFL3198H/12).

• Chapter 9: Added wire diagram 9.1 Wiring diagram 3000

series 24".

• Chapter 10: Added circuit diagrams 10.2 A 715G6297

PSU and 10.6 J 715G5772 IR/LED Panel.

• Chapter 11: Added styling sheets 11.1 3108 series 20"

11.2 3108 series 22"

and 11.3 3108 series 24".

2. Technical Specs, Diversity, and Connections

Index of this chapter:

2.1 Technical Specifications

2.2 Directions for Use

2.3 Connections ( for 32" & 39")

2.4 Connections ( for 40"/42"/47"PFL31x8H/12)

2.5 Connections ( for 40"/47"PFL31x8T/60)

2.6 Connections ( for 20"/22"/24"PFL3108H)

2.7 Chassis Overview

Notes:

• Figures can deviate due to the different set executions.

• Specifications are indicative (subject to change).

2.1 Technical Specifications

For on-line product support please use the links in Table 2-1.

Here is product information available, as well as getting started,

user manuals, frequently asked questions and software &

drivers.

Table 2-1 Described Model Numbers and Diversity

CTN

24 9 10 11

Connection Overview

Mechanics Block Diagrams Schematics

Styling

Wire Dressing

Rear Cover Removal

Speakers Removal

SSB Removal

Wiring Diagram

Block Diagram

Power Supply

SSB + PSU combination panel

SSB

J (IR/LED )

EJ (control board + IR/LED panel)

20PFL3108H/12 2-18 4-1 4-15 - 4-16 9.1 9.8 10.2 - 10.4 10.6 - 11.1

22PFL3108H/60 2-18 4-1 4-15 - 4-16 9.1 9.8 10.2 - 10.4 10.6 - 11.2

24PFL3108H/12 2-18 4-1 4-15 - 4-16 9.1 9.8 10.2 - 10.4 10.6 - 11.3

24PFL3108H/60 2-18 4-1 4-15 - 4-16 9.1 9.8 10.2 - 10.4 10.6 - 11.3

32PFL3088H/12 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3148H/12 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3168H/12 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3168T/60 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3178T/60 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3188H/12 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3188K/12 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

32PFL3188T/60 2-1 4-2 4-8 4-10 4-11 9.2 9.8 - 10.3 - - 10.7 11.4

39PFL3088H/12 2-1 4-3 4-8 4-10 4-11 9.3 9.8 - 10.3 - - 10.7 11.5

39PFL3188H/12 2-1 4-3 4-8 4-10 4-11 9.3 9.8 - 10.3 - - 10.7 11.5

39PFL4398H/12 2-1 4-3 4-8 4-10 4-11 9.3 9.8 - 10.3 - - 10.7 11.5

39PFL4398T/60 2-1 4-3 4-8 4-10 4-11 9.3 9.8 - 10.3 - - 10.7 11.5

40PFL3088H/12 2-6 4-4 4-12 4-10 4-14 9.4 9.8 10.1 - 10.4 - 10.7 11.7

40PFL3138H/12 2-6 4-4 4-12 4-10 4-14 9.4 9.8 10.1 - 10.4 - 10.7 11.7

40PFL3148H/12 2-6 4-4 4-12 4-10 4-14 9.4 9.8 10.1 - 10.4 - 10.7 11.7

40PFL3188H/12 2-6 4-4 4-12 4-10 4-14 9.4 9.8 10.1 - 10.4 - 10.7 11.7

40PFL3188T/60 2-11 4-5 4-12 4-10 4-14 9.5 9.8 10.1 - 10.5 - 10.7 11.6

40PFL3198T/60 2-11 4-5 4-12 4-10 4-14 9.5 9.8 10.1 - 10.5 - 10.7 11.6

42PFL3188H/12 2-6 4-6 4-12 4-10 4-14 9.6 9.8 10.1 - 10.4 - 10.7 11.7

42PFL4398H/12 2-6 4-6 4-12 4-10 4-14 9.6 9.8 10.1 - 10.4 - 10.7 11.7

42PFL4398T/60 2-11 4-5 4-12 4-10 4-14 9.5 9.8 10.1 - 10.5 - 10.7 11.6

47PFL3188H/12 2-6 4-6 4-12 4-10 4-14 9.6 9.8 10.1 - 10.4 - 10.7 11.7

47PFL3188T/60 2-11 4-7 4-12 4-10 4-14 9.7 9.8 10.1 - 10.5 - 10.7 11.8

47PFL3198H/12 2-6 4-6 4-12 4-10 4-14 9.6 9.8 10.1 - 10.4 - 10.7 11.7

47PFL3198T/60 2-11 4-7 4-12 4-10 4-14 9.7 9.8 10.1 - 10.5 - 10.7 11.8

47PFL4398H/12 2-6 4-6 4-12 4-10 4-14 9.6 9.8 10.1 - 10.4 - 10.7 11.7

47PFL4398T/60 2-11 4-7 4-12 4-10 4-14 9.7 9.8 10.1 - 10.5 - 10.7 11.8

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2.2 Directions for Use

Directions for use can be downloaded from the following

websites:

http://www.philips.com/support

http://www.p4c.philips.com

2.3 Connections ( for 32" & 39")

Figure 2-1 Connection overview

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green,

Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.3.1 Side Connections

1 - Common Interface

68p- See figure 10-3-12

5 - USB2 2.0

Figure 2-2 USB (type A)

1-+5V k

2 -Data (-) jk

3 -Data (+) jk

4 -Ground Gnd H

6 - HDMI 1: Digital Video - In, Digital Audio with ARC -

In/Out

Figure 2-3 HDMI (type A) connector

1 -D2+ Data channel j

2 -Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5 -Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8 -Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - ARC Audio Return Channel k

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

7 - Cinch: Digital Audio - Out

BK - Coaxial 0.4 - 0.6V

/ 75  kq

2.3.2 Rear Connections

2 - TV ANTENNA - In

Signal input from an antenna, cable or satellite.

TV ANTENNA

SERV.U

HDMI 2

SCART (RGB/CVBS)

HDMI 1

ARC

SPDIF OUT

USB

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3 - HDMI2 : Digital Video - In, Digital Audio - In/Out

Figure 2-4 HDMI (type A) connector

1 -D2+ Data channel j

2-Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5-Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8-Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - n.c.

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

4 - Service / UART

1 -Ground Gnd H

2 -UART_TX Transmit k

3 -UART_RX Receive j

8 - EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

Figure 2-5 SCART connector

1 -Audio R 0.5 V

RMS

/ 1 k k

2 -Audio R 0.5 V

RMS

/ 10 k j

3 -Audio L 0.5 V

RMS

/ 1 k k

4 -Ground Audio Gnd H

5 -Ground Blue Gnd H

6 -Audio L 0.5 V

RMS

/ 10 k j

7 -Video Blue/C-out 0.7 V

/ 75  jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H

10 - n.c.

11 - Video Green 0.7 V

/ 75  j

12 - n.c.

13 - Ground Red Gnd H

14 - Ground P50 Gnd H

15 - Video Red/C 0.7 V

/ 75  j

16 - Status/FBL 0 - 0.4 V: INT

1 - 3 V: EXT / 75  j

17 - Ground Video Gnd H

18 - Ground FBL Gnd H

19 - Video CVBS 1 V

/ 75  k

20 - Video CVBS/Y 1 V

/ 75  j

21 - Shield Gnd H

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2.4 Connections ( for 40"/42"/47"PFL31x8H/12)

Figure 2-6 Connection overview

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green,

Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.4.1 Side Connections

1 - Common Interface

68p- See figure 10-3-12

2 - USB2 2.0

Figure 2-7 USB (type A)

1-+5V k

2 -Data (-) jk

3 -Data (+) jk

4 -Ground Gnd H

2.4.2 Rear Connections

3 - Audio - In: Left / Right, VGA

Bu - Audio L/R in 0.5 V

RMS

/ 10 kW jq

4 - HDMI2 : Digital Video - In, Digital Audio - In/Out

Figure 2-8 HDMI (type A) connector

1 -D2+ Data channel j

2 -Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5 -Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8 -Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - n.c.

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

5 - HDMI 1: Digital Video - In, Digital Audio with ARC -

In/Out

Figure 2-9 HDMI (type A) connector

1 -D2+ Data channel j

2 -Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5 -Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

USB

TV ANTENNA

SERV.U

HDMI 2

HDMI 1

ARC

SCART (RGB/CVBS)

DIGITAL

AUDIO OUT

AUDIO IN

DVI

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8-Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - ARC Audio Return Channel k

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

6 - Cinch: Digital Audio - Out

BK - Coaxial 0.4 - 0.6V

/ 75 W kq

7 - Service / UART

1 -Ground Gnd H

2 -UART_TX Transmit k

3 -UART_RX Receive j

8 - Head phone (Output)

Bk -Head phone 80 - 600  / 10 mW

9 - EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

Figure 2-10 SCART connector

1 -Audio R 0.5 V

RMS

/ 1 k k

2 -Audio R 0.5 V

RMS

/ 10 k j

3 -Audio L 0.5 V

RMS

/ 1 k k

4 -Ground Audio Gnd H

5 -Ground Blue Gnd H

6 -Audio L 0.5 V

RMS

/ 10 k j

7 -Video Blue/C-out 0.7 V

/ 75  jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H

10 - n.c.

11 - Video Green 0.7 V

/ 75  j

12 - n.c.

13 - Ground Red Gnd H

14 - Ground P50 Gnd H

15 - Video Red/C 0.7 V

/ 75  j

16 - Status/FBL 0 - 0.4 V: INT

1 - 3 V: EXT / 75  j

17 - Ground Video Gnd H

18 - Ground FBL Gnd H

19 - Video CVBS 1 V

/ 75  k

20 - Video CVBS/Y 1 V

/ 75  j

21 - Shield Gnd H

10 - TV ANTENNA - In

Signal input from an antenna, cable or satellite.

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2.5 Connections ( for 40"/47"PFL31x8T/60)

Figure 2-11 Connection overview

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green,

Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.5.1 Side Connections

1 - Common Interface

68p- See figure 10-3-12

2 - USB2 2.0

Figure 2-12 USB (type A)

1-+5V k

2 -Data (-) jk

3 -Data (+) jk

4 -Ground Gnd H

2.5.2 Rear Connections

3 - TV ANTENNA - In

Signal input from an antenna, cable or satellite.

4 - Audio - In: Left / Right, VGA

Bu - Audio L/R in 0.5 V

RMS

/ 10 kW jq

5 - HDMI3 : Digital Video - In, Digital Audio - In/Out

Figure 2-13 HDMI (type A) connector

1 -D2+ Data channel j

2 -Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5 -Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8 -Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - n.c.

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

6 - HDMI 1: Digital Video - In, Digital Audio with ARC -

In/Out

Figure 2-14 HDMI (type A) connector

TV ANTENNA

SERV.U

HDMI

HDMI 3

SCART (RGB/CVBS)

DIGITAL

AUDIO OUT

AUDIO IN

DVI

HDMI 1

ARC

USB 1

USB 2

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1 -D2+ Data channel j

2-Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5-Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8-Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - ARC Audio Return Channel k

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

7 - USB1 2.0

Figure 2-15 USB (type A)

1-+5V k

2 -Data (-) jk

3 -Data (+) jk

4 -Ground Gnd H

8 - HDMI2 : Digital Video - In, Digital Audio - In/Out

Figure 2-16 HDMI (type A) connector

1 -D2+ Data channel j

2-Shield Gnd H

3 -D2- Data channel j

4 -D1+ Data channel j

5-Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8-Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - n.c.

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

9 - Cinch: Digital Audio - Out

BK - Coaxial 0.4 - 0.6V

/ 75 W kq

10 - Head phone (Output)

Bk -Head phone 80 - 600  / 10 mW

11 - Service / UART

1 -Ground Gnd H

2 -UART_TX Transmit k

3 -UART_RX Receive j

12 - EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

Figure 2-17 SCART connector

1 -Audio R 0.5 V

RMS

/ 1 k k

2 -Audio R 0.5 V

RMS

/ 10 k j

3 -Audio L 0.5 V

RMS

/ 1 k k

4 -Ground Audio Gnd H

5 -Ground Blue Gnd H

6 -Audio L 0.5 V

RMS

/ 10 k j

7 -Video Blue/C-out 0.7 V

/ 75  jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H

10 - n.c.

11 - Video Green 0.7 V

/ 75  j

12 - n.c.

13 - Ground Red Gnd H

14 - Ground P50 Gnd H

15 - Video Red/C 0.7 V

/ 75  j

16 - Status/FBL 0 - 0.4 V: INT

1 - 3 V: EXT / 75  j

17 - Ground Video Gnd H

18 - Ground FBL Gnd H

19 - Video CVBS 1 V

/ 75  k

20 - Video CVBS/Y 1 V

/ 75  j

21 - Shield Gnd H

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2.6 Connections ( for 20"/22"/24"PFL3108H)

Figure 2-18 Connection overview

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green,

Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.6.1 Side Connections

1 - Common Interface

68p- See figure 10-3-12

2 - USB2 2.0

Figure 2-19 USB (type A)

1-+5V k

2 -Data (-) jk

3 -Data (+) jk

4 -Ground Gnd H

3 - Power Button

Turn on/off the TV.

2.6.2 Rear Connections

4 - Audio - In: Left / Right, VGA

Bu - Audio L/R in 0.5 V

RMS

/ 10 kW jq

5 - PC IN:VGA

Figure 2-20 VGA connector

1 -Video Red 0.7 V

/ 75 W j

2 -Video Green 0.7 V

/ 75 W j

3 -Video Blue 0.7 V

/ 75 W j

4-n.c.

5 -Ground Gnd H

6 -Ground Red Gnd H

7 -Ground Green Gnd H

8 -Ground Blue Gnd H

9-+5V

+5 V j

10 - Ground Sync Gnd H

11 - Ground Red Gnd H

12 - DDC_SDA DDC data j

13 - H-sync 0 - 5 V j

14 - V-sync 0 - 5 V j

15 - DDC_SCL DDC clock j

6 - HDMI 1: Digital Video - In, Digital Audio with ARC -

In/Out

Figure 2-21 HDMI (type A) connector

1 -D2+ Data channel j

2 -Shield Gnd H

3 -D2- Data channel j

TV ANTENNA

VGA / DVI

AUDIO IN

DIGITAL

AUDIO OUT

SCART

(RGB/CVBS)

SERV.U

HDMI 1

ARC

VGA

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4 -D1+ Data channel j

5-Shield Gnd H

6 -D1- Data channel j

7 -D0+ Data channel j

8-Shield Gnd H

9 -D0- Data channel j

10 - CLK+ Data channel j

11 - Shield Gnd H

12 - CLK- Data channel j

13 - Easylink/CEC Control channel jk

14 - ARC Audio Return Channel k

15 - DDC_SCL DDC clock j

16 - DDC_SDA DDC data jk

17 - Ground Gnd H

18 - +5V j

19 - HPD Hot Plug Detect j

20 - Ground Gnd H

7 - Cinch: Digital Audio - Out

BK - Coaxial 0.4 - 0.6V

/ 75 W kq

8 - Service / UART

1 -Ground Gnd H

2 -UART_TX Transmit k

3 -UART_RX Receive j

9 - Head phone (Output)

Bk -Head phone 80 - 600  / 10 mW

10 - EXT1: Video RGB/YC - In, CVBS - In/Out, Audio - In/Out

Figure 2-22 SCART connector

1 -Audio R 0.5 V

RMS

/ 1 k k

2 -Audio R 0.5 V

RMS

/ 10 k j

3 -Audio L 0.5 V

RMS

/ 1 k k

4 -Ground Audio Gnd H

5 -Ground Blue Gnd H

6 -Audio L 0.5 V

RMS

/ 10 k j

7 -Video Blue/C-out 0.7 V

/ 75  jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H

10 - n.c.

11 - Video Green 0.7 V

/ 75  j

12 - n.c.

13 - Ground Red Gnd H

14 - Ground P50 Gnd H

15 - Video Red/C 0.7 V

/ 75  j

16 - Status/FBL 0 - 0.4 V: INT

1 - 3 V: EXT / 75  j

17 - Ground Video Gnd H

18 - Ground FBL Gnd H

19 - Video CVBS 1 V

/ 75  k

20 - Video CVBS/Y 1 V

/ 75  j

21 - Shield Gnd H

11 - TV ANTENNA - In

Signal input from an antenna, cable or satellite.

2.7 Chassis Overview

Refer to 9. Block Diagrams for PWB/CBA locations.

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3. Precautions, Notes, and Abbreviation List

Index of this chapter:

3.1 Safety Instructions

3.2 Warnings

3.3 Notes

3.4 Abbreviation List

3.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation

transformer (> 800 VA).

• Replace safety components, indicated by the symbol h,

only by components identical to the original ones. Any

other component substitution (other than original type) may

increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be

returned in its original condition. Pay in particular attention to

the following points:

• Route the wire trees correctly and fix them with the

mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for

external damage.

• Check the strain relief of the Mains/AC Power cord for

proper function.

• Check the electrical DC resistance between the Mains/AC

Power plug and the secondary side (only for sets that have

a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the

tuner or the aerial connection on the set. The reading

should be between 4.5 M and 12 M.

4. Switch “off” the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any

inner parts by the customer.

3.2 Warnings

• All ICs and many other semiconductors are susceptible to

electrostatic discharges (ESD w). Careless handling

during repair can reduce life drastically. Make sure that,

during repair, you are connected with the same potential as

the mass of the set by a wristband with resistance. Keep

components and tools also at this same potential.

• Be careful during measurements in the high voltage

section.

• Never replace modules or other components while the unit

is switched “on”.

• When you align the set, use plastic rather than metal tools.

This will prevent any short circuits and the danger of a

circuit becoming unstable.

3.3 Notes

3.3.1 General

• Measure the voltages and waveforms with regard to the

chassis (= tuner) ground (H), or hot ground (I), depending

on the tested area of circuitry. The voltages and waveforms

shown in the diagrams are indicative. Measure them in the

Service Default Mode with a colour bar signal and stereo

sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and

picture carrier at 475.25 MHz for PAL, or 61.25 MHz for

NTSC (channel 3).

• Where necessary, measure the waveforms and voltages

with (D) and without (E) aerial signal. Measure the

voltages in the power supply section both in normal

operation (G) and in stand-by (F). These values are

indicated by means of the appropriate symbols.

3.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is

often used to indicate the decimal point location (e.g. 2K2

indicates 2.2 k).

• Resistor values with no multiplier may be indicated with

either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).

• All capacitor values are given in micro-farads (10

-6

nano-farads (n 10

-9

), or pico-farads (p 10

-12

• Capacitor values may also use the value multiplier as the

decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An “asterisk” (*) indicates component usage varies. Refer

to the diversity tables for the correct values.

• The correct component values are listed on the Philips

Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare

Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this

URL: http://www.atyourservice-magazine.com

. Select

“Magazine”, then go to “Repair downloads”. Here you will find

Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile.

Where applicable and available, this profile is added to the IC

Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected

by the workshop during a repair:

• Use only lead-free soldering tin. If lead-free solder paste is

required, please contact the manufacturer of your soldering

equipment. In general, use of solder paste within

workshops should be avoided because paste is not easy to

store and to handle.

• Use only adequate solder tools applicable for lead-free

soldering tin. The solder tool must be able:

– To reach a solder-tip temperature of at least 400°C.

– To stabilize the adjusted temperature at the solder-tip.

– To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around

360°C - 380°C is reached and stabilized at the solder joint.

Heating time of the solder-joint should not exceed ~ 4 sec.

Avoid temperatures above 400°C, otherwise wear-out of

tips will increase drastically and flux-fluid will be destroyed.

To avoid wear-out of tips, switch “off” unused equipment or

reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering

tin/parts is possible but PHILIPS recommends strongly to

avoid mixed regimes. If this cannot be avoided, carefully

clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website,

“Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example:

AG2B0335000001) indicates the number of the alternative

B.O.M. (Bill Of Materials) that has been used for producing the

specific TV set. In general, it is possible that the same TV

model on the market is produced with e.g. two different types

of displays, coming from two different suppliers. This will then

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result in sets which have the same CTN (Commercial Type

Number; e.g. 28PW9515/12) but which have a different B.O.M.

number.

By looking at the third digit of the serial number, one can

identify which B.O.M. is used for the TV set he is working with.

If the third digit of the serial number contains the number “1”

(example: AG1B033500001), then the TV set has been

manufactured according to B.O.M. number 1. If the third digit is

a “2” (example: AG2B0335000001), then the set has been

produced according to B.O.M. no. 2. This is important for

ordering the correct spare parts!

For the third digit, the numbers 1...9 and the characters A...Z

can be used, so in total: 9 plus 26= 35 different B.O.M.s can be

indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit

serial number. Digits 1 and 2 refer to the production centre (e.g.

SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M.

code, digit 4 refers to the Service version change code, digits 5

and 6 refer to the production year, and digits 7 and 8 refer to

production week (in example below it is 2010 week 10 / 2010

week 17). The 6 last digits contain the serial number.

Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair

(CLR)

If a board is defective, consult your repair procedure to decide

if the board has to be exchanged or if it should be repaired on

component level.

If your repair procedure says the board should be exchanged

completely, do not solder on the defective board. Otherwise, it

cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible

dangerous impact, others of quite high potential are of

limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected

reactions that are best avoided. Before reaching into a

powered TV set, it is best to test the high voltage insulation.

It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V

board. 0 = loop through (AUX to TV),

6 = play 16 : 9 format, 12 = play 4 : 3

format

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to

remove horizontal black bars; keeps

the original aspect ratio

ACI Automatic Channel Installation:

algorithm that installs TV channels

directly from a cable network by

means of a predefined TXT page

ADC Analogue to Digital Converter

AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency

AGC Automatic Gain Control: algorithm that

controls the video input of the feature

box

AM Amplitude Modulation

AP Asia Pacific

AR Aspect Ratio: 4 by 3 or 16 by 9

ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video

information

ATSC Advanced Television Systems

Committee, the digital TV standard in

the USA

ATV See Auto TV

Auto TV A hardware and software control

system that measures picture content,

and adapts image parameters in a

dynamic way

AV External Audio Video

AVC Audio Video Controller

AVIP Audio Video Input Processor

B/G Monochrome TV system. Sound

carrier distance is 5.5 MHz

BDS Business Display Solutions (iTV)

BLR Board-Level Repair

BTSC Broadcast Television Standard

Committee. Multiplex FM stereo sound

system, originating from the USA and

used e.g. in LATAM and AP-NTSC

countries

B-TXT Blue TeleteXT

C Centre channel (audio)

CEC Consumer Electronics Control bus:

remote control bus on HDMI

connections

CL Constant Level: audio output to

connect with an external amplifier

CLR Component Level Repair

ComPair Computer aided rePair

CP Connected Planet / Copy Protection

CSM Customer Service Mode

CTI Color Transient Improvement:

manipulates steepness of chroma

transients

CVBS Composite Video Blanking and

Synchronization

DAC Digital to Analogue Converter

DBE Dynamic Bass Enhancement: extra

low frequency amplification

DCM Data Communication Module. Also

referred to as System Card or

Smartcard (for iTV).

DDC See “E-DDC”

D/K Monochrome TV system. Sound

carrier distance is 6.5 MHz

DFI Dynamic Frame Insertion

DFU Directions For Use: owner's manual

DMR Digital Media Reader: card reader

DMSD Digital Multi Standard Decoding

DNM Digital Natural Motion

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DNR Digital Noise Reduction: noise

reduction feature of the set

DRAM Dynamic RAM

DRM Digital Rights Management

DSP Digital Signal Processing

DST Dealer Service Tool: special remote

control designed for service

technicians

DTCP Digital Transmission Content

Protection; A protocol for protecting

digital audio/video content that is

traversing a high speed serial bus,

such as IEEE-1394

DVB-C Digital Video Broadcast - Cable

DVB-T Digital Video Broadcast - Terrestrial

DVD Digital Versatile Disc

DVI(-d) Digital Visual Interface (d= digital only)

E-DDC Enhanced Display Data Channel

(VESA standard for communication

channel and display). Using E-DDC,

the video source can read the EDID

information form the display.

EDID Extended Display Identification Data

(VESA standard)

EEPROM Electrically Erasable and

Programmable Read Only Memory

EMI Electro Magnetic Interference

EPG Electronic Program Guide

EPLD Erasable Programmable Logic Device

EU Europe

EXT EXTernal (source), entering the set by

SCART or by cinches (jacks)

FDS Full Dual Screen (same as FDW)

FDW Full Dual Window (same as FDS)

FLASH FLASH memory

FM Field Memory or Frequency

Modulation

FPGA Field-Programmable Gate Array

FTV Flat TeleVision

Gb/s Giga bits per second

G-TXT Green TeleteXT

H H_sync to the module

HD High Definition

HDD Hard Disk Drive

HDCP High-bandwidth Digital Content

Protection: A “key” encoded into the

HDMI/DVI signal that prevents video

data piracy. If a source is HDCP coded

and connected via HDMI/DVI without

the proper HDCP decoding, the

picture is put into a “snow vision” mode

or changed to a low resolution. For

normal content distribution the source

and the display device must be

enabled for HDCP “software key”

decoding.

HDMI High Definition Multimedia Interface

HP HeadPhone

I Monochrome TV system. Sound

carrier distance is 6.0 MHz

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

IF Intermediate Frequency

IR Infra Red

IRQ Interrupt Request

ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body

subcommittee of the International

Telecommunication Union relating to

radio communication. ITU-656 (a.k.a.

SDI), is a digitized video format used

for broadcast grade video.

Uncompressed digital component or

digital composite signals can be used.

The SDI signal is self-synchronizing,

uses 8 bit or 10 bit data words, and has

a maximum data rate of 270 Mbit/s,

with a minimum bandwidth of 135

MHz.

iTV Institutional TeleVision; TV sets for

hotels, hospitals etc.

LS Last Status; The settings last chosen

by the customer and read and stored

in RAM or in the NVM. They are called

at start-up of the set to configure it

according to the customer's

preferences

LATAM Latin America

LCD Liquid Crystal Display

LED Light Emitting Diode

L/L' Monochrome TV system. Sound

carrier distance is 6.5 MHz. L' is Band

I, L is all bands except for Band I

LPL LG.Philips LCD (supplier)

LS Loudspeaker

LVDS Low Voltage Differential Signalling

Mbps Mega bits per second

M/N Monochrome TV system. Sound

carrier distance is 4.5 MHz

MHEG Part of a set of international standards

4. Mechanical Instructions

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assembly/Panel Removal (for 32" & 39")

4.4 Assembly/Panel Removal (for 40" & 42" & 47")

4.5 Assembly/Panel Removal (for 20" & 22" & 24")

4.6 Set Re-assembly

Notes:

• Figures below can deviate slightly from the actual situation,

due to the different set executions.

4.1 Cable Dressing

Figure 4-1 Cable dressing (24" 3000 series)

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Figure 4-2 Cable dressing (32" 3000 series)

Figure 4-3 Cable dressing (39" 3000 series)

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Figure 4-4 Cable dressing (40" 31x8H/12 series)

Figure 4-5 Cable dressing (40" 31x8T/60 series)

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Figure 4-6 Cable dressing (47" 31x8H/12 series)

Figure 4-7 Cable dressing (47" 31x8T/60 series)

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4.2 Service Positions

For easy servicing of a TV set, the set should be put face down

on a soft flat surface, foam buffers or other specific workshop

tools. Ensure that a stable situation is created to perform

measurements and alignments. When using foam bars take

care that these always support the cabinet and never only the

display. Caution: Failure to follow these guidelines can

seriously damage the display!

Ensure that ESD safe measures are taken.

4.3 Assembly/Panel Removal (for 32" & 39")

Instructions below apply to the 32PFL3168T/60, but will be

similar for other series models.

4.3.1 Rear Cover

Refer to Figure 4-8

for details.

Warning: Disconnect the mains power cord before removing

the rear cover.

1. Remove fixation screws [1] that secure the base assy, pull

out the base assy from the set. Then remove the fixation

screws [2], [3]that secure the rear cover. Refer to

Figure 4-8

for details.

2. Gently lift the rear cover from the TV. Make sure that wires

and cables are not damaged while lifting the rear cover

from the set.

Figure 4-8 Rear cover removal [1]

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Figure 4-9 Rear cover removal [2]

4.3.2 Speakers

Refer toFigure 4-9

and Figure 4-10 for details.

1. Remove fixation screws [1] that secure the speakers cover,

Refer to Figure 4-9

for details.

2. Gently lift the speakers cover from the TV. Make sure that

wires and cables are not damaged while lifting the rear

cover from the set.

3. Remove the fixation screws [1] that secure the speakers.

Refer to Figure 4-10

for details.

4. Gently take the cable [2] out from the snap. Then gently

unplug the connectors [3] from the SSB + PSU combination

panel. Refer to Figure 4-10

for details.

5. Gently take the speakers out.

When defective, replace the whole unit.

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Figure 4-10 Speakers removal

4.3.3 Small Signal Board (SSB) + PSU combination panel

Refer to Figure 4-11

for details.

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result

in damaging the SSB + PSU combination panel.

1. Release the clips from the LVDS connector that connect

with the SSB + PSU combination panel [1].

Caution: be careful, as these are very fragile connectors!

2. Unplug all other connectors [2] , [3].

3. Remove all the fixation screws from the SSB + PSU

combination panel [4].

4. The SSB + PSU combination panel can now be shifted

from side connector cover, then lifted and taken out of the

I/O bracket. Refer to Figure 4-11

for details.

Figure 4-11 SSB + PSU combination panel removal

4.3.4 Stand bracket

1. Remove all fixation screws of the bracket.

2. Lift the bracket from the set.

4.3.5 Control Board IR/LED Panel

1. Remove the stand bracket, as described earlier.

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2. Unplug the connector from the Control Board IR/LED

panel.

3. Gently release the clip that holds the panel and take it out

from the bezel.

When defective, replace the whole unit.

4.3.6 LCD Panel

1. Unplug all the connector cables of the boards.

2. Gently take all the speakers out.

3. Lift the subframe with SSB + PSU combination panel,

Control Board IR/LED panel from the LCD panel and put it

aside.

Warning:Cause the panels of TPN10.1E series are bolt-on

panels, the panel could not release from bezel.

When defective, replace the whole unit.

4.4 Assembly/Panel Removal (for 40" & 42" & 47")

Instructions below apply to the 40PFL3188T/60, but will be

similar for other series models.

4.4.1 Rear Cover

Refer to Figure 4-12

for details.

Warning: Disconnect the mains power cord before removing

the rear cover.

1. Remove fixation screws [1] that secure the base assy, pull

out the base assy from the set. Then remove the fixation

screws [2], [3]that secure the rear cover. Refer to

Figure 4-12

for details.

2. Gently lift the rear cover from the TV. Make sure that wires

and cables are not damaged while lifting the rear cover

from the set.

Figure 4-12 Rear cover removal [1]

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Figure 4-13 Rear cover removal [2]

4.4.2 Speakers

Refer to Figure 4-10

and Figure 4-13 for details.

1. Remove fixation screws [1] that secure the speakers cover,

Refer to Figure 4-13

for details.

2. Gently lift the speakers cover from the TV. Make sure that

wires and cables are not damaged while lifting the rear

cover from the set.

3. Remove the fixation screws [1] that secure the speakers.

Refer to Figure 4-10

for details.

4. Gently take the cable [2] out from the snap. Then gently

unplug the connectors [3] from the SSB. Refer to

Figure 4-10

for details.

5. Gently take the speakers out.

When defective, replace the whole unit.

4.4.3 Small Signal Board (SSB)

Refer to Figure 4-14

for details.

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result

in damaging the SSB.

1. Release the clips from the LVDS connector that connect

with the SSB [1].

Caution: be careful, as these are very fragile connectors!

2. Unplug all other connectors [2].

3. Remove all the fixation screws from the SSB [3].

4. The SSB can now be shifted from side connector cover,

then lifted and taken out of the I/O bracket. Refer to

Figure 4-14

for details.

Figure 4-14 SSB removal

4.4.4 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result

in damaging the PSU.

1. Gently unplug all connectors from the PSU.

2. Remove all fixation screws from the PSU.

3. The PSU can be taken out of the set now.

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4.4.5 Stand bracket

1. Remove all fixation screws of the bracket.

2. Lift the bracket from the set.

4.4.6 Control Board IR/LED Panel

1. Remove the stand bracket, as described earlier.

2. Unplug the connector from the Control Board IR/LED

panel.

3. Gently release the clip that holds the panel and take it out

from the bezel.

When defective, replace the whole unit.

4.4.7 LCD Panel

1. Unplug all the connector cables of the boards.

2. Gently take all the speakers out.

3. Lift the subframe with SSB, PSU, Control Board IR/LED

panel from the LCD panel and put it aside.

Warning:Cause the panels of TPN10.1E series are bolt-on

panels, the panel could not release from bezel.

When defective, replace the whole unit.

4.5 Assembly/Panel Removal (for 20" & 22" & 24")

Instructions below apply to the 24PFL3108H/12, but will be

similar for other series models.

4.5.1 Rear Cover

Refer to Figure 4-15

for details.

Warning: Disconnect the mains power cord before removing

the rear cover.

1. Remove fixation screws [1] that secure the base assy, pull

out the base assy from the set. Then remove the fixation

screws [2] that secure the rear cover. Refer to Figure 4-15

for details.

2. At the indicated areas [3] the cover is secured by clips. Be

very careful with releasing those.

3. Gently lift the rear cover from the TV. Make sure that wires

and cables are not damaged while lifting the rear cover

from the set.

Figure 4-15 Rear cover removal

4.5.2 Small Signal Board (SSB)

Refer to Figure 4-14

for details.

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result

in damaging the SSB.

1. Release the clips from the LVDS [1] connector that connect

with the SSB.

Caution: be careful, as these are very fragile connectors!

2. Unplug all other connectors [2].

3. Remove all the fixation screws [3] from the SSB.

4. The SSB can now be shifted from side connector cover,

then lifted and taken out of the I/O bracket.Refer to

Figure 4-14

for details.

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Figure 4-16 SSB removal

4.5.3 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result

in damaging the PSU.

1. Gently unplug all connectors from the PSU.

2. Remove all fixation screws from the PSU.

3. The PSU can be taken out of the set now.

4.5.4 Speakers

1. Gently release the tapes that secures the speaker cables.

2. Unplug the speaker connectors from the SSB.

3. Take the speakers out.

When defective, replace the both units.

4.5.5 Stand bracket

1. Remove all fixation screws of the bracket.

2. Lift the bracket from the set.

4.5.6 IR/LED panel

1. Remove the stand bracket, as described earlier.

2. Unplug the connector from the IR/LED panel.

3. Gently release the clip that holds the panel and take it out

from the bezel.

When defective, replace the whole unit.

4.5.7 LCD Panel

1. Unplug all the connector cables of the boards.

2. Gently take all the speakers out.

3. Lift the subframe with SSB, PSU, IR/LED panel from the

LCD panel and put it aside.

Warning:Cause the panels of TPN10.1E series are bolt-on

panels, the panel could not release from bezel.

When defective, replace the whole unit.

4.6 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse

order.

Notes:

• While re-assembling, make sure that all cables are placed

and connected in their original position. See Figure 4-1

• Pay special attention not to damage the EMC foams on the

SSB shields. Ensure that EMC foams are mounted

correctly.

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5. Service Modes and Fault Finding

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Software Upgrading

5.6 The Blinking LED Procedure

5.7 Fault Finding and Repair Tips

5.1 Test Points

As most signals are digital, it will be difficult to measure

waveforms with a standard oscilloscope. However, several key

ICs are capable of generating test patterns, which can be

controlled via ComPair. In this way it is possible to determine

which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

The Service Mode feature is split into five parts:

• Service Default Mode (SDM).

• Service Alignment Mode (SAM).

• Factory Mode.

• Customer Service Mode (CSM).

• Computer Aided Repair Mode (ComPair).

SDM, SAM and the Factory mode offer features, which can be

used by the Service engineer to repair/align a TV set. Some

features are:

• A pre-defined situation to ensure measurements can be

made under uniform conditions (SDM).

• Activates the blinking LED procedure for error identification

when no picture is available (SDM).

• Make alignments (e.g. White Tone), reset the error buffer

(SAM and Factory Mode).

• Display information (“SDM” or “SAM” indication in upper

right corner of screen, error buffer, software version,

operating hours, options and option codes, sub menus).

The CSM is a Service Mode that can be enabled by the

consumer. The CSM displays diagnosis information, which the

customer can forward to the dealer or call centre. In CSM

mode, “CSM”, is displayed in the top right corner of the screen.

The information provided in CSM and the purpose of CSM is to:

• Increase the home repair hit rate.

• Decrease the number of nuisance calls.

• Solved customers’ problem without home visit.

ComPair Mode is used for communication between a computer

and a TV on I

C /UART level and can be used by a Service

engineer to quickly diagnose the TV set by reading out error

codes, read and write in NVMs, communicate with ICs and the

micro processor (PWM, registers, etc.), and by making use of

a fault finding database. It will also be possible to up and

download the software of the TV set via I

C with help of

ComPair. To do this, ComPair has to be connected to the TV

set via the ComPair connector, which will be accessible

through the rear of the set (without removing the rear cover).

Note: For the new model range, a new remote control (RC) is

used with some renamed buttons. This has an impact on the

activation of the Service modes. For instance the old “MENU”

button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 General

Next items are applicable to all Service Modes or are general.

Life Timer

During the life time cycle of the TV set, a timer is kept (called

“Op. Hour”). It counts the normal operation hours (not the

Stand-by hours). The actual value of the timer is displayed in

SDM and SAM in a decimal value. Every two soft-resets

increase the hour by + 1. Stand-by hours are not counted.

Software Identification, Version, and Cluster

The software ID, version, and cluster will be shown in the main

menu display of SDM, SAM, and CSM.

The screen will show: “AAAAB-X.YYY”, where:

• AAAA is the chassis name: TPN10.1E x.yy.

• B is the region indication: E = Europe, A = AP/China, U =

NAFTA, L = LATAM.

• X is the main version number: this is updated with a major

change of specification (incompatible with the previous

software version). Numbering will go from 1 - 99 and

AA - ZZ.

- If the main version number changes, the new version

number is written in the NVM.

- If the main version number changes, the default settings

are loaded.

• YYY is the sub version number: this is updated with a minor

change (backwards compatible with the previous

versions). Numbering will go from 000 - 999.

- If the sub version number changes, the new version

number is written in the NVM.

- If the NVM is refreshed, the software identification,

version, and cluster will also be written to NVM.

Display Option Code Selection

When after an SSB or display exchange, the display option

code is not set properly, it will result in a TV with “no display”.

Therefore, it is required to set this display option code after

such a repair.

To do so, press the following key sequence on a standard RC

transmitter: “062598” directly followed by MENU and “xxx”,

where “xxx” is a 3 digit decimal value of the panel type: see

column “Display Code” in Table 6-3

. When the value is

accepted and stored in NVM, the set will switch to Stand-by, to

indicate that the process has been completed.

During this algorithm, the NVM-content must be filtered,

because several items in the NVM are TV-related and not SSB

related (e.g. Model and Prod. S/N). Therefore, “Model”

and “Prod. S/N” data is changed into “See Type Plate”. In case

a call centre or consumer reads “See Type Plate” in CSM

mode.

5.2.2 Service Default Mode (SDM)

Purpose

Set the TV in SDM mode in order to be able to create a

predefined setting for measurements to be made. In this

platform, a simplified SDM is introduced (without protection

override and without tuning to a predefined frequency).

Specifications

• Set linear video and audio settings to 50%, but volume to

25%. Stored user settings are not affected.

• All service-unfriendly modes (if present) are disabled, since

they interfere with diagnosing/repairing a set. These

service unfriendly modes are:

– (Sleep) timer.

– Blue mute/Wall paper.

– Auto switch “off” (when there is no “ident” signal).

– Hotel or hospital mode.

– Child lock or parental lock (manual or via V-chip).

– Skipping, blanking of “Not favourite”, “Skipped” or

“Locked” presets/channels.

– Automatic storing of Personal Preset or Last Status

settings.

– Automatic user menu time-out (menu switches back/OFF automatically.

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– Auto Volume levelling (AVL).

How to Activate SDM

To activate SDM, use the following methods:

• Press the following key sequence on the RC transmitter:

“062596”, directly followed by the “Home/Menu” button.

After activating this mode, “SDM” will appear in the upper left

corner of the screen.

On Screen Menu

After activating SDM, the following items are displayed, with

SDM in the upper right corner of the screen to indicate that the

television is in Service Default Mode. Menu items and

explanation:

• xxxxx Operating hours (in decimal).

• AAAAB-X.YYY See Software Identification, Version, and

Cluster for the software name definition.

• ERR Shows all errors detected since the last time the

buffer was erased in format <xxx> <xxx> <xxx> <xxx>

<xxx> (five errors possible).

• OP Used to read-out the option bytes. In this chassis two

times eight option codes are used.

How to Navigate

As this mode is read only, there is nothing to navigate. To

switch to other modes, use one of the following methods:

• Command MENU from the user remote will exit SDM.

• To prevent the OSD from interfering with measurements in

SDM, use the command “Adjust” or “Options” (“STATUS”

or “INFO” for NAFTA and LATAM) from the user remote.

This will switch the OSD “off” while remaining in the SDM

mode. The “SDM” OSD is remains visible in the upper right

corner of the screen. To exit SDM switch to “Stand-by”

mode.

• Press the following key sequence on the remote control

transmitter: “062596” directly followed by the OK button to

switch to SAM (do not allow the display to time out between

entries while keying the sequence). Remarks: new remote

controls will not have I+ button, but an “INFO” button

instead.

How to Exit SDM

• Switch the set to Stand-by, by pressing the standby button

on the remote control transmitter or on the television set.

• Via a standard customer RC-transmitter: key

in “00”-sequence.

Note: If the TV is switched “off” by a power interrupt while

in SDM, the TV will show up in the last status of SDM menu

as soon as the power is supplied again. The error buffer will

not be cleared.

5.2.3 Service Alignment Mode (SAM)

Purpose

• To modify the NVM.

• To display/clear the error code buffer.

• To perform alignments.

Specifications

• Operation hours counter (maximum five digits displayed).

• Software version, error codes, and option settings display.

• Error buffer clearing.

• Option settings.

• Software alignments (White Tone).

• NVM Editor.

• Set screen mode to full screen (all content is visible).

How to Activate SAM

To activate SAM, use one of the following methods:

• Press the following key sequence on the remote control

transmitter: “062596”, directly followed by the “INFO/OK”

button. Do not allow the display to time out between entries

while keying the sequence.

• Or via ComPair.

After entering SAM, the following items are displayed,

with “SAM” in the upper right corner of the screen to indicate

that the television is in Service Alignment Mode.

Table 5-1 SAM mode overview

How to Navigate

• In the SAM menu, select menu items with the UP/DOWN

keys on the remote control transmitter. The selected item

will be indicated. When not all menu items fit on the screen,

use the UP/DOWN keys to display the next/previous menu

items.

• With the “LEFT/RIGHT” keys, it is possible to:

– (De) activate the selected menu item.

– (De) activate the selected sub menu.

– Change the value of the selected menu item.

• When you press the MENU button once while in top level

SAM, the set will switch to the normal user menu (with the

SAM mode still active in the background).

• Press the following key sequence on the remote control

transmitter: “062596” directly followed by the “Home/Menu”

button to switch to SDM (do not allow the display to time out

between entries while keying the sequence).

How to Store SAM Settings

To store the settings changed in SAM mode (except the

RGB Align settings), leave the top level SAM menu by using

the POWER button on the remote control transmitter or the

television set. The mentioned exceptions must be stored

separately via the STORE button.

Main Menu Sub-menu 1 Sub-menu 2 Description

System Information Op Hour e.g. 00082 This represents the life timer. The timer counts normal operation hours, but does not

count Stand-by hours.

Clear Press [OK] to clean the Error Codes

immediately

Erases the contents of the error buffer. Select this menu item and press the MENU

RIGHT key on the remote control. The content of the error buffer is cleared.

RGB Align Warm R Gain To align the White Tone. See

paragraph 6.3 Software Alignments i n the Alignments section for a de tailed description

G Gain

B Gain

Normal R Gain

G Gain

B Gain

Cool R Gain

G Gain

B Gain

Store Store the RGB value

Upload to USB Copy Channel List to USB To upload several settings from the TV to an USB stick

Download from USB Copy Channel List from USB To download several settings from the USB stick to the TV

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How to Exit SAM

Use one of the following methods:

• Switch the set to STANDBY by pressing the mains button

on the remote control transmitter or the television set.

• Via a standard RC-transmitter, key in “00” sequence.

Note: When the TV is switched “off” by a power interrupt while

in SAM, the TV will show up in “normal operation mode” as

soon as the power is supplied again. The error

buffer will not be cleared.

5.2.4 Contents of the Factory mode:

Purpose

• To perform extended alignments.

Specifications

• Displaying and or changing Panel ID information.

• Displaying and or changing Tuner ID information.

• Error buffer clearing.

• Various software alignment settings.

• Testpattern displaying.

• Public Broadcasting Service password Reset.

•etc.

How to Activate the Factory mode

To activate the Factory mode, use the following method:

• Press the following key sequence on the remote control

transmitter: from the “menu/home” press “1999”, directly

followed by the “Back/Return” button. Do not allow the

display to time out between entries while keying the

sequence.

After entering the Factory mode, the following items are

displayed,

Table 5-2 Factory mode overview

Item Item value

Default value

Description20" 22" 24" 32" 39" 40" 42" 47"

0 F/W VERSION Press OK Displays the software versions of the supplier,

Flash PQ, Smart Picture, BLDimming,

Source Meter, the Picture Quality checksum,

the Dimming library, the Source meter library,

the Flash AQ, the MTK, MCU and OAD software

versions.

1 Board ID 715G6092 715G6092 715G6092 715G6079 715G6079 715G6092 715G6092 715G6094 Dispaly the Board ID; be careful changing this, it

can result in not correct displaying the screen!

2 PANEL_ID 17 18 19 6 8 9 11 11 Displays and changes the Panel ID with the left

and right cursor; be careful changing this, it can

result in not correct displaying the screen!

3 DB COPY TV to USB Press OK DB COPY TV to USB

4 DB READ USB to TV Press OK DB READ USB to TV

5 CLR_TEMP_R 68 68 68 128 128 118 128 128 Red colour temperature setting

6 CLR_TEMP_G 76 76 76 128 128 128 128 128 Green colour temperature setting

7 CLR_TEMP_B 128 128 128 128 128 126 128 128 Blue colour temperature setting

8 AUTO_COLOR Press OK PC: any pattern that has black and white,

YPbPr: SMPTE bar (colour bar), any timing.

9 ADC_GAIN_R 0 Red ADC gain

10 ADC_GAIN_G 0 Green ADC gain

11 ADC_GAIN_B 0 Blue ADC gain

12 ADC_OFFSET_R 0 Red ADC offset

13 ADC_OFFSET_G 0 Green ADC offset

14 ADC_OFFSET_B 0 Blue ADC offset

15 VIRGING_MODE off off off off off on off off Use this to return the set to virgin mode.

Depends whether the set has been used

already.

16 E_Fuse on E-fuse mode

17 ORT_MODE off ORT mode

18 AGEING MODE off Use this for aging a new LCD panel

19 AUD_LIMITE_MODE 1 Three modes,0: off, 1: adaptive mode, 2: fixed

mode

20 AUD_THRESHOLD_BYTE1 100 Limit threshold

21 AUD_THRESHOLD_BYTE2 200 Limit threshold

22 AUD_THRESHOLD_BYTE3 100 Limit threshold

23 AUD_GAIN_LINEIN 0 Line-in audio gain

24 AUD_GAIN_HDMI 0 HDMI audio gain

25AUD_GAIN_ATV 0000101000Analogue TV audio gain

26 AUD_GAIN_DTV 10 Digital TV audio gain

27 AUD_GAIN_USB 0 USB audio gain

28 TUNER_ID 0 Displays and changes the Tuner ID with the left

and right cursor. Not to be changed when the

tuner is replaced with the correct service part.

29 CIPLUS QUERY Press OK Shows the Validity of the CI+ key and the

supplier information

30 CIPLUS UPDATE Press OK Used to enter a new CI+ code into the NVM. This

can only be used when no CI+ code e xists in the

NVM

31 CI Key Type Selection ProductKey CI Key Type Selection

32AQ_TABLE_INDEX 66633355Audio Quality index

33 EDID UPDATE Press OK Used to enter a new EDID codes into the NVM

34LVDS SSC Ratio 3%3%3%2%2%2%2%2%LVDS SSC ratio

35 LVDS SSC Freq 30KHz LVDS SSC frequency

36 DDR SSC Ratio 2% DDR SSC ratio

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How to Exit the Factory mode

Use one of the following methods:

• Select EXIT_FACTORY from the menu and press the “OK”

button.

Note: When the TV is switched “off” by a power interrupt, or

normal switch to “stand-by” while in the factory mode, the TV

will show up in “normal operation mode” as soon as the power

is supplied again. The error buffer will not be cleared.

5.2.5 Customer Service Mode (CSM)

Purpose

The Customer Service Mode shows error codes and

information on the TVs operation settings.The call centre can

instruct the customer (by telephone) to enter CSM in order to

identify the status of the set.This helps the call centre to

diagnose problems and failures in the TV set before making a

service call.

The CSM is a read-only mode; therefore, modifications are not

possible in this mode.

Specifications

• Ignore “Service unfriendly modes”.

• Line number for every

line (to make CSM language independent).

• Set the screen mode to full

screen (all contents on screen is visible).

• After leaving the Customer Service Mode, the original

settings are restored.

• Possibility to use “CH+” or “CH-” for channel surfing, or

enter the specific channel number on the RC.

How to Activate CSM

To activate CSM, press the following key sequence on a

standard remote control transmitter: “123654” (do not allow the

display to time out between entries while keying the sequence).

After entering the Customer Service Mode, the following items

are displayed.

Note: Activation of the CSM is only possible if there is no (user)

menu on the screen!

Contents of CSM

• 1.1 Set Type This information is very helpful for a

helpdesk/workshop as reference for further diagnosis. In

this way, it is not necessary for the customer to look at the

rear of the TV-set. Note that if an NVM is replaced or is

initialized after corruption, this set type has to be re-written

to NVM.

• 1.2 Production code Displays the production

code (the serial number) of the TV. Note that if an NVM is

replaced or is initialized after corruption, this production

code has to be re-written to NVM.

• 1.3 Installation date Indicates the date of the first

installation of the TV. This date is acquired via time

extraction.

• 1.4 SSB Gives an identification of the SSB as stored in

NVM. Note that if an NVM is replaced or is initialized after

corruption, this identification number has to be re-written to

NVM. This identification number is the 12NC number of the

SSB.

• 1.5 Display 12NC NVM read/write.

• 1.6 PSU 12NC NVM read/write.

• 2.1 Current Main SW Displays the built-in main software

version. In case of field problems related to software,

software can be upgraded. As this software is consumer

upgradeable, it will also be published on the internet.

• 2.2 Standby SW Displays the built-in stand-by processor

software version. Upgrading this software will be possible

via USB.

• 2.3 Panel Code Displays the Display Code number.

• 3.1 Signal Quality Analog/digital signal strength.

• 3.2 Child lock Not active / active. This is a combined item

for locks. If any lock (channel lock, parental lock) is active,

it is indicated as “active”.

• 3.3 H

DCP keys Indicates the validity of the HDMI keys (or

HDCP keys)

. In case these keys are not valid and the

customer wants to make use of the HDMI functionality, the

SSB has to be replaced.

How to Navigate

By means of the “CURSOR-DOWN/UP” knob (or the scroll

wheel) on the RC-transmitter, can be navigated through the

menus.

How to Exit CSM

To exit CSM, use one of the following methods.

• Press the MENU/HOME button on the remote control

transmitter.

• Press the POWER button on the remote control

transmitter.

• Press the POWER button on the television set.

37 DDR SSC Freq 30KHz DDR SSC frequency

38 Panel H.Flip on on on off on on off off Flip panel

39 Panel V.Flip on on on off on on off off Flip panel

40 Panel ABSwap off off off off on off off off ABSwap panel

41 Watchdog 5sec Watchdog

42 Backlight PWM freq.(Hz) 150 150 150 150 120 150 150 150 Backlight PWM frequency

43 Backlight PWM Limit 20 Backlight PWM Limit

44 VGA_TxRx_Mode off VGA_TxRx_Mode

45LVDS Driving 33331155LVDS Driving

46 LVDS Format VESA 8bit VESA 8bit VESA 8bit VESA 8bit VESA 8bit JEIDA

10bit

VESA 8bit VESA 8bit LVDS Format

47 Ziggo Aging Press OK Ziggo Aging

48 SPDIF On Enable/Disable SPDIF source

49 Standard PWM Gain 98 98 98 98 100 100 97 98 Standard PWM Gain

50 ECO PWM Gain 100 ECO PWM Gain

51 VGA port on on on off off off off off Enable/Disable VGA port

52 Zero Detect Enable on on on off off off off off Zero Detect Enable

53 Copy PQ table to TV Press OK Copy PQ table to TV

54 Headphone on on on off on on on on Enable/Disable Headphone source

55 EXIF_FACTORY Press OK Exits the Factory mode

Item Item value

Default value

Description20" 22" 24" 32" 39" 40" 42" 47"

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5.3 Stepwise Start-up

Figure 5-1 Stepwise Start-up

19080_206_110323.eps

120224

Power Off

Standby

Soft Mode

Power On

Semi-

Standby

Switch

Off(Mains

Power Plug)

Standby Soft Mode

Command Received,

previously in Standby

Soft Mode (Power tact

switch)

TV Wakeup

commands

Received

(TV Wakeup

keys)

Digital

background

tasks started

Digital

background

tasks completed

Swith On,

previously in

Standby/Semi-

Standby (Mains

Power Plug)

Standby

Soft Mode

Command

Received

(Power tact

switch)

Switch Off (Mains

Power Plug)

Switch Off

(Mains Power

Plug)

Swith On,

previously in

Standby Soft Mode

(Mains Power Plug)

Standby

commands

Received (RC

Standby key)

Standby Soft Mode

Command Received,

previously in Standby

Soft Mode (Power

tact switch)

TV Wakeup

commands

Received

(TV Wakeup

keys)

Switch On, previously

in Power On Mode

(Power tact switch)

Standby Soft Mode

Command Received,

(Power tact switch)

Switch Off (Mains

Power Plug)

Switch On,previously in

TV Operation Mode

(Mains Power Plug)

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