Mitsubishi MELSERVO-J4 User Manual

4 (3)

General-Purpose AC Servo

MELSERVO-J4 Servo amplifier

INSTRUCTION MANUAL TROUBLE SHOOTING

Safety Instructions

Please read the instructions carefully before using the equipment.

To use the equipment correctly, do not attempt to install, operate, maintain, or inspect the equipment until you have read through this Instruction Manual, Installation guide, and appended documents carefully. Do not use the equipment until you have a full knowledge of the equipment, safety information and instructions.

In this Instruction Manual, the safety instruction levels are classified into "WARNING" and "CAUTION".

WARNING

CAUTION

Indicates that incorrect handling may cause hazardous conditions, resulting in death or severe injury.

Indicates that incorrect handling may cause hazardous conditions, resulting in medium or slight injury to personnel or may cause physical damage.

Note that the CAUTION level may lead to a serious consequence according to conditions. Please follow the instructions of both levels because they are important to personnel safety.

What must not be done and what must be done are indicated by the following diagrammatic symbols.

Indicates what must not be done. For example, "No Fire" is indicated by .

Indicates what must be done. For example, grounding is indicated by.

In this Instruction Manual, instructions at a lower level than the above, instructions for other functions, and so on are classified into "POINT".

After reading this Instruction Manual, keep it accessible to the operator.

A - 1

1. To prevent electric shock, note the following

WARNING

Before wiring or inspection, turn off the power and wait for 15 minutes or more until the charge lamp turns off. Then, confirm that the voltage between P+ and N- is safe with a voltage tester and others. Otherwise, an electric shock may occur. In addition, when confirming whether the charge lamp is off or not, always confirm it from the front of the servo amplifier.

Do not operate switches with wet hands. Otherwise, it may cause an electric shock.

2. To prevent fire, note the following

CAUTION

When you use a MR-J4 multi-axis servo amplifier, connecting an encoder for different axis to the CN2A, CN2B, or CN2C connector may cause a fire.

3. To prevent injury, note the following

CAUTION

The servo amplifier heat sink, regenerative resistor, servo motor, etc. may be hot while power is on or for some time after power-off. Take safety measures, e.g. provide covers, to prevent accidental contact of hands and parts (cables, etc.) with them.

4. Additional instructions

The following instructions should also be fully noted. Incorrect handling may cause a malfunction, injury, electric shock, etc.

(1) Wiring

CAUTION

Wire the equipment correctly and securely. Otherwise, the servo motor may operate unexpectedly.

To avoid a malfunction, connect the wires to the correct phase terminals (U, V, and W) of the servo amplifier and servo motor.

Connect the servo amplifier power output (U, V, and W) to the servo motor power input (U, V, and W) directly. Do not let a magnetic contactor, etc. intervene. Otherwise, it may cause a malfunction.

Servo amplifier

U

Servo motor

Servo amplifier

U

Servo motor

U

 

U

 

 

 

 

 

V

V

M

V

V

M

 

 

W

W

 

W

W

 

 

 

 

 

A - 2

(2) Usage

CAUTION

Before resetting an alarm, make sure that the run signal of the servo amplifier is off in order to prevent a sudden restart. Otherwise, it may cause an accident.

Use the servo amplifier with the specified servo motor.

(3) Corrective actions

CAUTION

When it is assumed that a hazardous condition may occur due to a power failure or product malfunction, use a servo motor with an electromagnetic brake or external brake to prevent the condition.

Configure an electromagnetic brake circuit so that it is activated also by an external EMG stop switch.

Contacts must be opened when CALM (Common

Contacts must be opened

malfunction) or MBR (Electromagnetic brake

with the EMG stop switch.

interlock) turns off.

 

Servo motor

 

RA

B

24 V DC

Electromagnetic brake

When any alarm has occurred, eliminate its cause, ensure safety, and deactivate the alarm before restarting operation.

Provide an adequate protection to prevent unexpected restart after an instantaneous power failure.

<<About the manual>>

This Instruction Manual covers the following models.

MR-J4-_A

MR-J4-_B

MR-J4W_-_B

The symbols in the target column mean as follows.

MR-J4-_A: [A]

MR-J4-_B: [B]

MR-J4W_-_B: [WB]

A - 3

Mitsubishi MELSERVO-J4 User Manual

MEMO

A - 4

 

CONTENTS

 

 

 

1. TROUBLESHOOTING

1- 1 to 1-54

1.1

Alarm and warning list........................................................................................................................

1- 1

1.2

Remedies for alarms..........................................................................................................................

1- 5

1.3

Remedies for warnings .....................................................................................................................

1-44

 

 

APPENDIX

App.- 1 to App.- 1

App. 1 Detection points of [AL. 25], [AL. 92], and [AL. 9F] .................................................................

App.- 1

1

MEMO

2

1. TROUBLESHOOTING

1. TROUBLESHOOTING

1.1 Alarm and warning list

When an error occurs during operation, the corresponding alarm or warning is displayed. If any alarm or warning has occurred, refer to section 1.2 and take the appropriate action. When an alarm occurs, ALM (Malfunction) will turn off.

Alarm

No.

 

Name

Detail

Detail name

 

display

 

 

 

 

 

10

Undervoltage

 

10.1

Voltage drop in the control power

 

 

 

 

10.2

Voltage drop in the main circuit power

11

Switch setting error

 

11.1

Axis number setting error

 

 

 

 

11.2

Disabling control axis setting error

12

Memory error 1 (RAM)

12.1

RAM error 1

 

 

 

 

12.2

RAM error 2

 

 

 

 

12.3

RAM error 3

 

 

 

 

12.4

RAM error 4

 

 

 

 

12.5

RAM error 5

13

Clock error

 

 

13.1

Clock error 1

 

 

 

 

13.2

Clock error 2

14

Control process error

14.1

Control process error 1

 

 

 

 

14.2

Control process error 2

 

 

 

 

14.3

Control process error 3

 

 

 

 

14.4

Control process error 4

 

 

 

 

14.5

Control process error 5

 

 

 

 

14.6

Control process error 6

 

 

 

 

14.7

Control process error 7

 

 

 

 

14.8

Control process error 8

 

 

 

 

14.9

Control process error 9

 

 

 

 

14.A

Control process error 10

15

Memory error 2 (EEP-ROM)

15.1

EEP-ROM error at power on

 

 

 

 

15.2

EEP-ROM error during operation

16

Encoder

initial

communication

16.1

Encoder initial communication - Receive data error 1

 

error 1

 

 

16.2

Encoder initial communication - Receive data error 2

 

 

 

 

16.3

Encoder initial communication - Receive data error 3

 

 

 

 

16.5

Encoder initial communication - Transmission data error 1

 

 

 

 

16.6

Encoder initial communication - Transmission data error 2

 

 

 

 

16.7

Encoder initial communication - Transmission data error 3

 

 

 

 

16.A

Encoder initial communication - Process error 1

 

 

 

 

16.B

Encoder initial communication - Process error 2

 

 

 

 

16.C

Encoder initial communication - Process error 3

 

 

 

 

16.D

Encoder initial communication - Process error 4

 

 

 

 

16.E

Encoder initial communication - Process error 5

 

 

 

 

16.F

Encoder initial communication - Process error 6

17

Board error

 

 

17.1

Board error 1

 

 

 

 

17.3

Board error 2

 

 

 

 

17.4

Board error 3

 

 

 

 

17.5

Board error 4

 

 

 

 

17.6

Board error 5

19

Memory error 3 (Flash-ROM)

19.1

Flash-ROM error 1

 

 

 

 

19.2

Flash-ROM error 2

1A

Servo motor combination error

1A.1

Servo motor combination error

 

 

 

 

1A.2

Servo motor control mode combination error

1E

Encoder

initial

communication

1E.1

Encoder malfunction

 

error 2

 

 

 

 

1F

Encoder

initial

communication

1F.1

Incompatible encoder

 

error 3

 

 

 

 

 

 

 

 

 

 

1 - 1

1. TROUBLESHOOTING

Alarm

No.

 

 

Name

Detail

Detail name

 

 

display

 

 

 

 

 

 

20

Encoder

normal

communication

20.1

Encoder normal communication - Receive data error 1

 

error 1

 

 

 

20.2

Encoder normal communication - Receive data error 2

 

 

 

 

 

20.3

Encoder normal communication - Receive data error 3

 

 

 

 

 

20.5

Encoder normal communication - Transmission data error 1

 

 

 

 

 

20.6

Encoder normal communication - Transmission data error 2

 

 

 

 

 

20.7

Encoder normal communication - Transmission data error 3

 

 

 

 

 

20.9

Encoder normal communication - Receive data error 4

 

 

 

 

 

20.A

Encoder normal communication - Receive data error 5

21

Encoder

normal

communication

21.1

Encoder data error 1

 

error 2

 

 

 

21.2

Encoder data update error

 

 

 

 

 

21.3

Encoder data waveform error

 

 

 

 

 

21.4

Encoder non-signal error

 

 

 

 

 

21.5

Encoder hardware error 1

 

 

 

 

 

21.6

Encoder hardware error 2

 

 

 

 

 

21.9

Encoder data error 2

24

Main circuit error

 

24.1

Ground fault detected by hardware detection circuit

 

 

 

 

 

24.2

Ground fault detected by software detection function

25

Absolute position erased

25.1

Servo motor encoder - Absolute position erased

27

Initial

magnetic

pole detection

27.1

Magnetic pole detection - Abnormal termination

 

error

 

 

 

27.2

Magnetic pole detection - Time out error

 

 

 

 

 

27.3

Magnetic pole detection - Limit switch error

 

 

 

 

 

27.4

Magnetic pole detection - Estimated error

 

 

 

 

 

27.5

Magnetic pole detection - Position deviation error

 

 

 

 

 

27.6

Magnetic pole detection - Speed deviation error

 

 

 

 

 

27.7

Magnetic pole detection - Current error

28

Linear encoder error 2

28.1

Linear encoder - Environment error

2A

Linear encoder error 1

2A.1

Linear encoder error 1-1

 

 

 

 

 

2A.2

Linear encoder error 1-2

 

 

 

 

 

2A.3

Linear encoder error 1-3

 

 

 

 

 

2A.4

Linear encoder error 1-4

 

 

 

 

 

2A.5

Linear encoder error 1-5

 

 

 

 

 

2A.6

Linear encoder error 1-6

 

 

 

 

 

2A.7

Linear encoder error 1-7

 

 

 

 

 

2A.8

Linear encoder error 1-8

2B

Encoder counter error

2B.1

Encoder counter error 1

 

 

 

 

 

2B.2

Encoder counter error 2

30

Regenerative error

 

30.1

Regeneration heat error

 

 

 

 

 

30.2

Regeneration signal error

 

 

 

 

 

30.3

Regeneration feedback signal error

31

Overspeed

 

31.1

Abnormal motor speed

32

Overcurrent

 

32.1

Overcurrent detected at hardware detection circuit (during operation)

 

 

 

 

 

32.2

Overcurrent detected at software detection function (during operation)

 

 

 

 

 

32.3

Overcurrent detected at hardware detection circuit (during a stop)

 

 

 

 

 

32.4

Overcurrent detected at software detection function (during a stop)

33

Overvoltage

 

33.1

Main circuit voltage error

34

SSCNET receive error 1

34.1

SSCNET receive data error

 

 

 

 

 

34.2

SSCNET connector connection error

 

 

 

 

 

34.3

SSCNET communication data error

 

 

 

 

 

34.4

Hardware error signal detection

35

Command frequency error

35.1

Command frequency error

36

SSCNET receive error 2

36.1

Continuous communication data error

37

Parameter error

 

37.1

Parameter setting range error

 

 

 

 

 

37.2

Parameter combination error

3A

Inrush

current suppression circuit

3A.1

Inrush current suppression circuit error

 

error

 

 

 

 

 

3E

Operation mode error

3E.1

Operation mode error

 

 

 

 

 

 

 

1 - 2

1. TROUBLESHOOTING

Alarm

No.

Name

Detail

Detail name

display

 

 

 

42

Servo control error

42.1

Servo control error by position deviation

 

 

42.2

Servo control error by speed deviation

 

 

42.3

Servo control error by torque/thrust deviation

45

Main circuit device overheat

45.1

Main circuit device overheat error

46

Servo motor overheat

46.1

Abnormal temperature of servo motor 1

 

 

46.2

Abnormal temperature of servo motor 2

 

 

46.3

Thermistor disconnected

 

 

46.5

Abnormal temperature of servo motor 3

 

 

46.6

Abnormal temperature of servo motor 4

47

Cooling fan error

47.1

Cooling fan stop error

 

 

47.2

Cooling fan speed reduction error

50

Overload 1

50.1

Thermal overload error 1 during operation

 

 

50.2

Thermal overload error 2 during operation

 

 

50.3

Thermal overload error 4 during operation

 

 

50.4

Thermal overload error 1 during a stop

 

 

50.5

Thermal overload error 2 during a stop

 

 

50.6

Thermal overload error 4 during a stop

51

Overload 2

51.1

Thermal overload error 3 during operation

 

 

51.2

Thermal overload error 3 during a stop

52

Error excessive

52.1

Excess droop pulse 1

 

 

52.3

Excess droop pulse 2

 

 

52.4

Error excessive during 0 torque limit

 

 

52.5

Excess droop pulse 3

54

Oscillation detection

54.1

Oscillation detection error

56

Forced stop error

56.2

Over speed during forced stop

 

 

56.3

Estimated distance over during forced stop

63

STO timing error

63.1

STO1 off

 

 

63.2

STO2 off

8A

USB communication time-out error

8A.1

USB communication time-out error

8E

USB communication error

8E.1

USB communication receive error

 

 

8E.2

USB communication checksum error

 

 

8E.3

USB communication character error

 

 

8E.4

USB communication command error

 

 

8E.5

USB communication data number error

888/

Watchdog

88._/

Watchdog

88888

 

8888._

 

 

 

 

 

1 - 3

1. TROUBLESHOOTING

Warning

No.

 

Name

 

Detail

Detail name

 

 

display

 

 

 

 

 

91

Servo amplifier overheat warning

91.1

Main circuit device overheat warning

92

Battery

cable

disconnection

92.1

Encoder battery cable disconnection warning

 

warning

 

 

92.3

Battery degradation

95

STO warning

 

95.1

STO1 off detection

 

 

 

 

95.2

STO2 off detection

96

Home position setting warning

96.1

In-position warning at home positioning

 

 

 

 

96.2

Command input warning at home positioning

 

 

 

 

96.3

Servo off warning at home positioning

99

Stroke limit warning

 

99.1

Forward rotation stroke end off

 

 

 

 

99.2

Reverse rotation stroke end off

9F

Battery warning

 

9F.1

Low battery

 

 

 

 

9F.2

Battery degradation warning

E0

Excessive regeneration warning

E0.1

Excessive regeneration warning

E1

Overload warning 1

 

E1.1

Thermal overload warning 1 during operation

 

 

 

 

E1.2

Thermal overload warning 2 during operation

 

 

 

 

E1.3

Thermal overload warning 3 during operation

 

 

 

 

E1.4

Thermal overload warning 4 during operation

 

 

 

 

E1.5

Thermal overload error 1 during a stop

 

 

 

 

E1.6

Thermal overload error 2 during a stop

 

 

 

 

E1.7

Thermal overload error 3 during a stop

 

 

 

 

E1.8

Thermal overload error 4 during a stop

E2

Servo motor overheat warning

E2.1

Servo motor temperature warning

E3

Absolute position counter warning

E3.1

Multi-revolution counter travel distance excess warning

 

 

 

 

E3.2

Encoder absolute positioning counter warning

 

 

 

 

E3.5

Absolute position counter warning

E4

Parameter warning

 

E4.1

Parameter setting range error warning

E5

ABS time-out warning

E5.1

Time-out during ABS data transfer

 

 

 

 

E5.2

ABSM off during ABS data transfer

 

 

 

 

E5.3

SON off during ABS data transfer

E6

Servo forced stop warning

E6.1

Forced stop warning

E7

Controller forced stop warning

E7.1

Controller forced stop warning

E8

Cooling

fan speed reduction

E8.1

Decreased cooling fan speed warning

 

warning

 

 

 

 

E9

Main circuit off warning

E9.1

Servo-on signal on during main circuit off

 

 

 

 

E9.2

Bus voltage drop during low speed operation

 

 

 

 

E9.3

Ready-on signal on during main circuit off

EA

ABS servo-on warning

EA.1

ABS servo-on warning

EB

The other axis error warning

EB.1

The other axis error warning

EC

Overload warning 2

 

EC.1

Overload warning 2

ED

Output watt excess warning

ED.1

Output watt excess warning

F0

Tough drive warning

 

F0.1

Instantaneous power failure tough drive warning

 

 

 

 

F0.3

Vibration tough drive warning

F2

Drive recorder - Miswriting warning

F2.1

Drive recorder - Area writing time-out warning

 

 

 

 

F2.2

Drive recorder - Data miswriting warning

F3

Oscillation detection warning

F3.1

Oscillation detection warning

 

 

 

 

 

 

1 - 4

1. TROUBLESHOOTING

1.2 Remedies for alarms

When any alarm has occurred, eliminate its cause, ensure safety, and deactivate the alarm before restarting operation. Otherwise, it may cause injury.

CAUTIONIf [AL. 25 Absolute position erased] occurs, always make home position setting again. Otherwise, it may cause an unexpected operation.

As soon as an alarm occurs, make the Servo-off status and interrupt the main circuit power.

POINT

When any of the following alarms has occurred, do not cycle the power repeatedly to restart. Doing so will cause a malfunction of the servo amplifier and the servo motor. Remove its cause and allow about 30 minutes for cooling before resuming the operation.

[AL. 30 Regenerative error] • [AL. 45 Main circuit device overheat] [AL. 46 Servo motor overheat] • [AL. 50 Overload 1]

[AL. 51 Overload 2]

Remove the cause of the alarm in accordance with this section. Use MR Configurator2 to refer to a factor of alarm occurrence.

1 - 5

1. TROUBLESHOOTING

Alarm No.: 10

Name: Undervoltage

 

 

 

 

Alarm content

The voltage of the control circuit power supply has dropped.

 

 

The voltage of the main circuit power supply has dropped.

 

 

 

 

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

10.1

Voltage drop in

(1)

The connection of the

Check the control

It has a failure.

Connect it correctly.

[A]

 

the control

 

control circuit power

circuit power supply

 

 

[B]

 

power

 

supply connector

connector.

 

 

[WB]

 

 

 

(CNP2) has a failure.

 

It has no failure.

Check (2).

 

 

 

(2)

The voltage of the

Check if the voltage

The voltage is lower

Review the voltage of

 

 

 

 

control circuit power

of the control circuit

than 160 V AC.

the control circuit

 

 

 

 

supply is low.

power supply is lower

 

power supply.

 

 

 

 

 

than 160 V AC.

The voltage is higher

Check (3).

 

 

 

 

 

 

than 160 V AC.

 

 

 

 

(3)

An instantaneous

Check if the power

It has a problem.

Review the power.

 

 

 

 

power failure has

has a problem.

 

 

 

 

 

 

occurred for longer

 

 

 

 

 

 

 

time than the specified

 

 

 

 

 

 

 

time. The time will be

 

 

 

 

 

 

 

60 ms when [Pr. PA20]

 

 

 

 

 

 

 

is "_ 0 _ _". The time

 

 

 

 

 

 

 

will be the value set in

 

 

 

 

 

 

 

[Pr. PF25] when [Pr.

 

 

 

 

 

 

 

PA20] is "_ 1 _ _".

 

 

 

 

10.2

Voltage drop in

(1)

The main circuit power

Check the main

It is disconnected.

Connect it correctly.

 

 

the main circuit

 

supply connector

circuit power supply

 

 

 

 

power

 

(CNP1) was

connector.

 

 

 

 

 

 

disconnected.

 

 

 

 

 

 

 

 

 

It is connected.

Check (2).

 

 

 

(2)

The voltage of the main

Check if the voltage

The voltage is lower

Increase the voltage

 

 

 

 

circuit power supply is

of the main circuit

than 160 V AC.

of the main circuit

 

 

 

 

low.

power supply is lower

 

power supply.

 

 

 

 

 

than 160 V AC.

The voltage is higher

Check (3).

 

 

 

 

 

 

than 160 V AC.

 

 

 

 

(3)

The alarm has

Check that the bus

The voltage is less

Increase the

 

 

 

 

occurred during

voltage during

than 200 V DC.

acceleration time

 

 

 

 

acceleration.

acceleration is 200 V

 

constant. Or increase

 

 

 

 

 

DC or more.

 

the power supply

 

 

 

 

 

 

 

capacity.

 

 

 

 

 

 

The voltage is 200 V

Check (4).

 

 

 

 

 

 

DC or more.

 

 

 

 

(4)

The servo amplifier is

Check the bus

The voltage of the

Replace the servo

 

 

 

 

malfunctioning.

voltage value.

main circuit power

amplifier.

 

 

 

 

 

 

supply is 160 V AC or

 

 

 

 

 

 

 

more, and the bus

 

 

 

 

 

 

 

voltage is less than

 

 

 

 

 

 

 

200 V DC.

 

 

1 - 6

1. TROUBLESHOOTING

Alarm No.: 11

Name: Switch setting error

 

 

 

 

 

Alarm content

The setting of the axis selection rotary switch or auxiliary axis number setting switch is incorrect.

 

The setting of the disabling control axis switch is incorrect.

 

 

 

 

 

 

Displ

Detail name

 

Cause

 

Check method

 

Check result

Action

Targe

ay

 

 

 

t

 

 

 

 

 

 

 

 

11.1

Axis number

(1)

The setting of the Axis

 

Check the settings of

When both of the

Set the axis No.

[WB]

 

setting error

 

No. is incorrect.

 

the auxiliary axis

auxiliary axis number

correctly.

 

 

 

 

 

 

number setting switch

setting switches are

 

 

 

 

 

 

 

(SW2) and axis

on, check the axis

 

 

 

 

 

 

 

selection rotary switch

selection rotary switch

 

 

 

 

 

 

 

(SW1).

if "E" is selected for

 

 

 

 

 

 

 

 

MR-J4W2, ("E" or "F"

 

 

 

 

 

 

 

 

is selected for MR-

 

 

 

 

 

 

 

 

J4W2).

 

 

 

 

 

 

 

 

Both of the auxiliary

Replace the servo

 

 

 

 

 

 

 

axis number setting

amplifier.

 

 

 

 

 

 

 

switches are off.

 

 

11.2

Disabling

(1)

The setting of the

 

Check the setting of

Check if the setting is

Set it correctly.

 

 

control axis

 

disabling control axis

 

the disabling control

as follows.

 

 

 

setting error

 

switch is incorrect.

 

axis switch.

1)

Only A-axis is

 

 

 

 

 

 

 

 

 

disabled.

 

 

 

 

 

 

 

 

2)

Only B-axis is

 

 

 

 

 

 

 

 

 

disabled.

 

 

 

 

 

 

 

 

3)

A-axis and B-axis

 

 

 

 

 

 

 

 

 

are disabled.

 

 

 

 

 

 

 

 

4)

A-axis and C-axis

 

 

 

 

 

 

 

 

 

are disabled.

 

 

 

 

 

 

 

 

The setting is other

Replace the servo

 

 

 

 

 

 

 

than above.

amplifier.

 

 

 

 

 

 

 

 

Alarm No.: 12

Name: Memory error 1 (RAM)

 

 

 

 

 

Alarm content

A part (RAM) in the servo amplifier is failure.

 

 

 

 

Displ

Detail name

 

Cause

 

Check method

 

Check result

Action

Targe

ay

 

 

 

t

 

 

 

 

 

 

 

 

12.1

RAM error 1

(1)

A part in the servo

 

Disconnect the cables

It is repeatable.

Replace the servo

[A]

 

 

 

amplifier is failure.

 

except the control

 

 

amplifier.

[B]

 

 

 

 

 

circuit power supply,

It is not repeatable.

Check (2).

[WB]

 

 

 

 

 

and then check the

 

 

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

 

(2)

Something near the

 

Check the power

It has a failure.

Take

 

 

 

 

device caused it.

 

supply for noise.

 

 

countermeasures

 

 

 

 

 

 

 

 

 

against its cause.

 

12.2RAM error 2 Check it with the check method for [AL. 12.1].

12.3RAM error 3

12.4RAM error 4

12.5RAM error 5

1 - 7

1. TROUBLESHOOTING

Alarm No.: 13

Name: Clock error

 

 

 

 

Alarm content

A part in the servo amplifier is failure.

 

 

 

A clock error transmitted from the controller occurred.

 

 

 

 

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

13.1

Clock error 1

(1)

A part in the servo

Disconnect the cables

It is repeatable.

Replace the servo

[A]

 

 

 

amplifier is failure.

except the control

 

amplifier.

[B]

 

 

 

 

circuit power supply,

It is not repeatable.

Check (2).

[WB]

 

 

 

 

and then check the

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

A clock error

Check if the error

It occurs.

Replace the

[B]

 

 

 

transmitted from the

occurs when you

 

controller.

[WB]

 

 

 

controller occurred.

connect the amplifier

It does not occur.

Check (3).

 

 

 

 

 

to the controller.

 

 

 

 

 

(3)

The servo amplifier of

Check if the servo

It is malfunctioning.

Replace the servo

 

 

 

 

the next axis is

amplifier of the next

 

amplifier of the next

 

 

 

 

malfunctioning.

axis is malfunctioning.

 

axis.

 

 

 

 

 

 

It is not

Check (4).

 

 

 

 

 

 

malfunctioning.

 

 

 

 

(4)

Something near the

Check the power

It has a failure.

Take

[A]

 

 

 

device caused it.

supply for noise.

 

countermeasures

[B]

 

 

 

 

Check if the

 

against its cause.

[WB]

 

 

 

 

connector is shorted.

 

 

 

13.2

Clock error 2

Check it with the check method for [AL. 13.1].

 

 

 

1 - 8

1. TROUBLESHOOTING

Alarm No.: 14

Name: Control process error

 

 

 

 

Alarm content

The process did not complete within the specified time.

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

14.1

Control

(1)

The parameter setting

Check if the

It is incorrect.

Set it correctly.

[A]

 

process error 1

 

is incorrect.

parameter setting is

 

 

[B]

 

 

 

 

incorrect.

 

 

[WB]

 

 

 

 

 

It is correct.

Check (2).

 

 

 

(2)

Something near the

Check the power

It has a failure.

Take

 

 

 

 

device caused it.

supply for noise.

 

countermeasures

 

 

 

 

 

Check if the

 

against its cause.

 

 

 

 

 

connector is shorted.

It has no failure.

Check (3).

 

 

 

 

 

 

 

 

 

 

 

(3)

The servo amplifier is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

amplifier, and then

 

amplifier.

 

 

 

 

 

check the

 

 

 

 

 

 

 

repeatability.

 

 

 

14.2

Control

(1)

A synchronous signal

Replace the

It is repeatable.

Replace the servo

[B]

 

process error 2

 

error transmitted from

controller, and then

 

amplifier.

[WB]

 

 

 

the controller occurred.

check the

It is not repeatable.

Check (2).

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

The parameter setting

Check if the

It is incorrect.

Set it correctly.

[A]

 

 

 

is incorrect.

parameter setting is

 

 

[B]

 

 

 

 

incorrect.

 

 

[WB]

 

 

 

 

 

It is correct.

Check (3).

 

 

 

(3)

Something near the

Check the power

It has a failure.

Take

 

 

 

 

device caused it.

supply for noise.

 

countermeasures

 

 

 

 

 

Check if the

 

against its cause.

 

 

 

 

 

connector is shorted.

It has no failure.

Check (4).

 

 

 

(4)

The servo amplifier is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

amplifier, and then

 

amplifier.

 

 

 

 

 

check the

 

 

 

 

 

 

 

repeatability.

 

 

 

14.3

Control

Check it with the check method for [AL. 14.1].

 

 

 

 

process error 3

 

 

 

 

 

 

14.4

Control

 

 

 

 

 

 

 

process error 4

 

 

 

 

 

 

14.5

Control

 

 

 

 

 

 

 

process error 5

 

 

 

 

 

 

14.6

Control

 

 

 

 

 

 

 

process error 6

 

 

 

 

 

 

14.7

Control

 

 

 

 

 

 

 

process error 7

 

 

 

 

 

 

14.8

Control

 

 

 

 

 

 

 

process error 8

 

 

 

 

 

 

14.9

Control

 

 

 

 

 

 

 

process error 9

 

 

 

 

 

 

14.A

Control process

 

 

 

 

 

 

 

error 10

 

 

 

 

 

 

1 - 9

1. TROUBLESHOOTING

Alarm No.: 15

Name: Memory error 2 (EEP-ROM)

 

 

 

Alarm content

A part (EEP-ROM) in the servo amplifier is failure.

 

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

15.1

EEP-ROM error

(1)

EEP-ROM is

Disconnect the cables

It is repeatable.

Replace the servo

[A]

 

at power on

 

malfunctioning at power

except the control

 

amplifier.

[B]

 

 

 

on.

circuit power supply,

It is not repeatable.

Check (2).

[WB]

 

 

 

 

and then check the

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

Something near the

Check the power

It has a failure.

Take

 

 

 

 

device caused it.

supply for noise.

 

countermeasures

 

 

 

 

 

Check if the connector

 

against its cause.

 

 

 

 

 

is shorted.

It has no failure.

Check (3).

 

 

 

(3)

The number of write

Check if parameters

It has a failure.

Replace the servo

 

 

 

 

times exceeded

has been used very

 

amplifier. Change the

 

 

 

 

100,000.

frequently.

 

process to use

 

 

 

 

 

 

 

parameters less

 

 

 

 

 

 

 

frequently after

 

 

 

 

 

 

 

replacement.

 

15.2

EEP-ROM error

(1)

EEP-ROM is

Check if the error

It occurs.

Replace the servo

 

 

during operation

 

malfunctioning during

occurs when you

 

amplifier.

 

 

 

 

normal operation.

change parameters

It does not occur.

Check (2).

 

 

 

 

 

during normal

 

 

 

 

 

 

 

operation.

 

 

 

 

 

(2)

A write error occurred

Check if the alarm

It takes an hour or

Replace the servo

 

 

 

 

while tuning results was

occurs after an hour

more.

amplifier.

 

 

 

 

processed.

from power on.

It takes less than an

Check (3).

 

 

 

 

 

 

hour.

 

 

 

 

(3)

Something near the

Check the power

It has a failure.

Take

 

 

 

 

device caused it.

supply for noise.

 

countermeasures

 

 

 

 

 

Check if the connector

 

against its cause.

 

 

 

 

 

is shorted.

 

 

 

 

 

 

 

 

Alarm No.: 16

Name: Encoder initial communication error 1

 

 

 

Alarm content

Communication error occurred between encoder and servo amplifier.

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

16.1

Encoder initial

(1)

An encoder cable is

Check if the encoder

It has a failure.

Replace or repair the

[A]

 

communication

 

malfunctioning.

cable is disconnected

 

cable.

[B]

 

- Receive data

 

 

or shorted.

 

 

[WB]

 

error 1

 

 

 

 

 

 

 

 

 

 

 

It has no failure.

Check (2).

 

 

 

(2)

The servo amplifier is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

amplifier, and then

 

amplifier.

 

 

 

 

 

check the

It is repeatable.

Check (3).

 

 

 

 

 

repeatability.

 

 

 

 

 

(3)

An encoder is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

motor or linear

 

motor.

 

 

 

 

 

encoder, and then

It is repeatable.

Check (4).

 

 

 

 

 

check the

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(4)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

vibration, etc.

 

against its cause.

 

16.2

Encoder initial

Check it with the check method for [AL. 16.1].

 

 

 

 

communication

 

 

 

 

 

 

 

- Receive data

 

 

 

 

 

 

 

error 2

 

 

 

 

 

 

1 - 10

1. TROUBLESHOOTING

Alarm No.: 16

Name: Encoder initial communication error 1

 

 

 

Alarm content

Communication error occurred between encoder and servo amplifier.

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

16.3

Encoder initial

(1)

An axis not used is not

Check the setting of

It is not set as

Set it as disabled-

[WB]

 

communication -

 

set as disabled-axis.

the disabling control

disabled-axis.

axis.

 

 

Receive data

 

 

axis switch (SW2).

 

 

 

 

error 3

 

 

 

It is set as disabled-

Check (2).

 

 

 

 

 

 

axis.

 

 

 

 

(2)

An encoder cable was

Check if the encoder

It is not connected.

Connect it correctly.

[A]

 

 

 

disconnected.

cable is connected

 

 

[B]

 

 

 

 

correctly.

It is connected.

Check (3).

[WB]

 

 

(3)

The parameter setting

Check the parameter

The setting is

Set it correctly.

 

 

 

 

of two-wire type/four-

setting.

incorrect.

 

 

 

 

 

wire type is incorrect.

 

 

 

 

 

 

 

 

The setting is correct.

Check (4).

 

 

 

 

Type A: [Pr. PC22]

 

 

 

 

 

 

 

 

 

 

 

 

Type B: [Pr. PC04]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(4)

An encoder cable is

Check if the encoder

It has a failure.

Replace or repair the

 

 

 

 

malfunctioning.

cable is disconnected

 

cable.

 

 

 

 

 

or shorted.

It has no failure.

Check (5).

 

 

 

(5)

The voltage of the

Check the voltage of

The control circuit

Review the power

 

 

 

 

control circuit power

the control circuit

power supply has

and related parts.

 

 

 

 

supply has been

power supply.

been an

 

 

 

 

 

unstable.

 

instantaneous power

 

 

 

 

 

 

 

failure.

 

 

 

 

 

 

 

It has no failure.

Check (6).

 

 

 

(6)

The servo amplifier is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

amplifier, and then

 

amplifier.

 

 

 

 

 

check the

It is repeatable.

Check (7).

 

 

 

 

 

repeatability.

 

 

 

 

 

(7)

An encoder is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

motor, and then

 

motor.

 

 

 

 

 

check the

It is repeatable.

Check (8).

 

 

 

 

 

repeatability.

 

 

 

 

 

(8)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

vibration, etc.

 

against its cause.

 

16.5

Encoder initial

Check it with the check method for [AL. 16.1].

 

 

 

 

communication -

 

 

 

 

 

 

 

Transmission

 

 

 

 

 

 

 

data error 1

 

 

 

 

 

 

16.6

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Transmission

 

 

 

 

 

 

 

data error 2

 

 

 

 

 

 

16.7

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Transmission

 

 

 

 

 

 

 

data error 3

 

 

 

 

 

 

1 - 11

1. TROUBLESHOOTING

Alarm No.: 16

Name: Encoder initial communication error 1

 

 

 

Alarm content

Communication error occurred between encoder and servo amplifier.

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

16.A

Encoder initial

(1)

The servo amplifier is

Replace the servo

It is not repeatable.

Replace the servo

[A]

 

communication -

 

malfunctioning.

amplifier, and then

 

amplifier.

[B]

 

Process error 1

 

 

check the

 

 

[WB]

 

 

 

 

repeatability.

It is repeatable.

Check (2).

 

 

 

(2)

An encoder is

Replace the servo

It is not repeatable.

Replace the servo

 

 

 

 

malfunctioning.

motor, and then check

 

motor.

 

 

 

 

 

the repeatability.

It is repeatable.

Check (3).

 

 

 

(3)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

vibration, etc.

 

against its cause.

 

16.B

Encoder initial

Check it with the check method for [AL. 16.A].

 

 

 

 

communication -

 

 

 

 

 

 

 

Process error 2

 

 

 

 

 

 

16.C

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Process error 3

 

 

 

 

 

 

16.D

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Process error 4

 

 

 

 

 

 

16.E

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Process error 5

 

 

 

 

 

 

16.F

Encoder initial

 

 

 

 

 

 

 

communication -

 

 

 

 

 

 

 

Process error 6

 

 

 

 

 

 

1 - 12

1. TROUBLESHOOTING

Alarm No.: 17

Name: Board error

 

 

 

 

Alarm content

A part in the servo amplifier is malfunctioning.

 

 

 

Displ

Detail name

 

Cause

Check method

Check result

Action

Targe

ay

 

t

 

 

 

 

 

 

17.1

Board error 1

(1)

A current detection

Check if the alarm

It occurs.

Replace the servo

[A]

 

 

 

circuit is

occurs during the

 

amplifier.

[B]

 

 

 

malfunctioning.

servo-on status.

 

 

[WB]

 

 

 

 

 

It does not occur.

Check (2).

 

 

 

(2)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

etc.

 

against its cause.

 

17.3

Board error 2

Check it with the check method for [AL. 17.1]".

 

 

 

17.4

Board error 3

(1)

The servo amplifier

Disconnect the cables

It is repeatable.

Replace the servo

 

 

 

 

recognition signal was

except the control

 

amplifier.

 

 

 

 

not read properly.

circuit power supply,

It is not repeatable.

Check (2).

 

 

 

 

 

and then check the

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

etc.

 

against its cause.

 

17.5

Board error 4

(1)

The setting value of the

Disconnect the cables

It is repeatable.

Replace the servo

[B]

 

 

 

rotary switch (SW1)

except the control

 

amplifier.

[WB]

 

 

 

was not read properly.

circuit power supply,

It is not repeatable.

Check (2).

 

 

 

 

 

and then check the

 

 

 

 

 

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

etc.

 

against its cause.

 

17.6

Board error 5

(1)

The setting value of the

Disconnect the cables

It is repeatable.

Replace the servo

 

 

 

 

DIP switches (SW2)

except the control

 

amplifier.

 

 

 

 

was not read properly.

circuit power supply,

It is not repeatable.

Check (2).

 

 

 

 

 

and then check the

 

 

 

 

 

 

 

repeatability.

 

 

 

 

 

(2)

Something near the

Check the noise,

It has a failure.

Take

 

 

 

 

device caused it.

ambient temperature,

 

countermeasures

 

 

 

 

 

etc.

 

against its cause.

 

1 - 13

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