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HP SlateBook PC
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Android is a U.S. registered trademark of Android Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. NVIDIA is a trademark of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2014
Document Part Number: 753266-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description ........................................................................................................... |
1 |
2 |
Illustrated parts catalog .................................................................................................... |
3 |
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Locating the serial number, product number, and model number .................................................... |
3 |
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Computer major components ..................................................................................................... |
4 |
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Display assembly subcomponents ............................................................................................... |
7 |
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Miscellaneous parts .................................................................................................................. |
8 |
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Sequential part number listing .................................................................................................... |
9 |
3 |
Removal and replacement preliminary requirements ...................................................... |
11 |
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Tools required ....................................................................................................................... |
11 |
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Service considerations ............................................................................................................ |
11 |
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Plastic parts ............................................................................................................ |
11 |
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Cables and connectors ............................................................................................ |
11 |
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Grounding guidelines ............................................................................................................. |
12 |
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Electrostatic discharge ............................................................................................. |
12 |
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Packaging and transporting guidelines ...................................................................... |
13 |
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Workstation guidelines ............................................................................. |
13 |
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Equipment guidelines ................................................................................ |
14 |
4 |
Removal and replacement procedures ............................................................................ |
15 |
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Computer replacement procedures ........................................................................................... |
15 |
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Computer feet ........................................................................................................................ |
15 |
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Keyboard/top cover ............................................................................................................... |
17 |
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TouchPad .............................................................................................................................. |
21 |
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Power button board ................................................................................................................ |
22 |
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WLAN module ...................................................................................................................... |
23 |
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USB board ............................................................................................................................ |
25 |
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Rear speakers ........................................................................................................................ |
26 |
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Power connector cable ........................................................................................................... |
27 |
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Battery .................................................................................................................................. |
28 |
v
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Front speakers ....................................................................................................................... |
30 |
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System board ........................................................................................................................ |
31 |
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Display assembly ................................................................................................................... |
33 |
5 |
Specifications .................................................................................................................. |
40 |
6 |
Backing up and recovering your data ............................................................................. |
41 |
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Updating apps, widgets, and the operating system .................................................................... |
41 |
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Backing up and resetting ........................................................................................................ |
41 |
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Resetting factory data ............................................................................................................. |
42 |
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Starting up using the recovery menu ......................................................................................... |
42 |
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Updating the system using an OTA (over-the-air) update ............................................................. |
43 |
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Updating the system using a file-based update ........................................................................... |
43 |
7 |
Power cord set requirements .......................................................................................... |
44 |
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Requirements for all countries .................................................................................................. |
44 |
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Requirements for specific countries and regions ......................................................................... |
44 |
8 |
Recycling ........................................................................................................................ |
46 |
Index ................................................................................................................................. |
47 |
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vi
1 Product description
Category |
Description |
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Product Name |
HP SlateBook PC |
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Processor |
NVIDIA® Tegra 4 T40S 1.8-GHz processor (4-plus-1®, quad) |
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Chipset |
NVIDIA Tegra 4, ARM® Cortex-A15 MPCore® |
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Graphics |
Internal graphics: NVIDIA GeForce® GPU with 72 custom cores |
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Supports HD playback, streaming, and HDMI |
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Panel |
14.0-in., (1920×1080), BrightView, full high-definition (FHD), SVA, white light-emitting |
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diode (WLED), TouchScreen with MultiTouch enabled; 16:9 wide aspect ratio; typical |
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brightness: 270 nits; slim (3.0-mm) |
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Memory |
Non-accessible, non-upgradeable |
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Supports DDR3L-1600MHz |
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Supports dual channel |
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Supports up to 2048-MB maximum on-board system memory (4 pieces of 256-MB × 16) |
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Storage |
Supports embedded MultiMedia Controller (eMMC) NAND flash |
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Supports the following eMMC configurations: |
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● |
64GB eMMC |
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32GB eMMC |
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16GB eMMC |
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Audio and video |
Webcam: HP TrueVision HD camera, fixed (no tilt) with activity light, 1280×720 by 24 |
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frames per second; |
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Single digital microphone with appropriate echo-cancellation and noise- |
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suppression software, support Android native-voice recognition; |
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Beats Audio |
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Four speakers |
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Sensors |
Accelerometer |
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eCompass |
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Gyroscope |
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1
Category |
Description |
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Wireless |
Integrated wireless local area network (WLAN) options by way of wireless module |
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One built-in WLAN antenna |
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Supports Miracast |
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Supports a Broadcom BCM4334 802.11abgn 1×1 Wi-Fi + BT 4.0 Combo Adapter |
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External media cards |
HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data |
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from and writes data to digital memory cards such as Secure Digital (SD). |
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Ports |
● HDMI v1.4b supporting up to 1920×1080 @ 60Hz; also supports 4K (2160p) UHD |
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media content output |
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● |
Headphone/microphone combo jack |
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● USB 3.0 ports (1) |
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● USB 2.0 ports (2) |
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Keyboard/pointing |
Full-size, island-style Android keyboard with DuraCoat |
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devices |
Touchpad requirements: |
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||
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● |
Image Sensor ClickPad |
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● |
Multitouch gestures enabled |
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● |
Supports Palm rejection |
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● Taps enabled as default |
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Power requirements |
Computer supports a 45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) |
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Computer supports a 3-cell, 32-Wh, 2.96-Ah, Li-ion battery |
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Operating system |
Preinstalled: Android 4.3 |
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Supports Android next version upgrade |
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Serviceability |
End user replaceable parts: AC adapter |
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2 |
Chapter 1 Product description |
2 Illustrated parts catalog
Locating the serial number, product number, and model number
The computer model number (1), serial number (2), bar code (3), product number (4), and warranty information (5) are located on the bottom of the computer. You may need the information when you travel internationally or when you contact support.
Locating the serial number, product number, and model number |
3 |
Computer major components
4 |
Chapter 2 Illustrated parts catalog |
Item |
Component |
Spare part number |
(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 7.
(2) |
TouchPad (includes cable) |
761221-001 |
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(3) |
Keyboard/top cover (includes keyboard cable): |
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In neon pink finish: |
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For use in Belgium |
761505-A41 |
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For use in Canada |
761505-DB1 |
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For use in Denmark, Finland, and Norway |
761505-DH1 |
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For use in France |
761505-051 |
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For use in Italy |
761505-061 |
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For use in Latin America |
761505-161 |
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For use in the Netherlands |
761505-B31 |
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For use in Spain |
761505-071 |
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For use in Switzerland |
761505-BG1 |
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For use in the United Kingdom and Sinapore |
761505-031 |
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For use in the United States |
761505-001 |
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In sweet yellow finish: |
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For use in Belgium |
759930-A41 |
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For use in Canada |
759930-DB1 |
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For use in Denmark, Finland, and Norway |
759930-DH1 |
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For use in France |
759930-051 |
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For use in Italy |
759930-061 |
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For use in Latin America |
759930-161 |
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For use in the Netherlands |
759930-B31 |
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For use in Spain |
759930-071 |
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For use in Switzerland |
759930-BG1 |
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For use in the United Kingdom and Sinapore |
759930-031 |
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For use in the United States |
759930-001 |
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(4) |
Power button board (includes cable) |
761220-001 |
(5)System board (equipped with a T40S processor, a graphics subsystem with UMA memory, and 2.0-GB of system memory):
Includes 64-GB of eMMC |
759928-001 |
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Includes 32-GB of eMMC |
759927-001 |
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Computer major components |
5 |
Item |
Component |
Spare part number |
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Includes 16-GB of eMMC |
759926-001 |
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(6) |
USB board (includes cable, double-sided adhesive, double-sided adhesive, eSATA |
761218-001 |
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port, USB port, and SIM slot) |
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(7) |
Rear speakers (include left and right rear speakers and cables) |
763353-001 |
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(8) |
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 |
753082-005 |
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Combo Adapter |
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(9) |
Front speakers (include left and right front speakers and cables) |
759925-001 |
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(10) |
Power connector cable |
759919-001 |
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(11) |
Battery, 3-cell, 32-Wh, 2.96-Ah, Li-ion (includes cable) |
752235-005 |
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(12) |
Base enclosure: |
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In neon pink finish |
759918-001 |
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In sweet yellow finish |
759917-001 |
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Rubber Kit (not illustrated, includes computer feet, rubber screw covers, and display |
759923-001 |
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bezel screw covers) |
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6 |
Chapter 2 Illustrated parts catalog |
Display assembly subcomponents
Item |
Component |
Spare part number |
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(1) |
14-in., LED, FHD, BrightView, TouchScreen display panel: |
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In neon pink finish |
761504-001 |
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In sweet yellow finish |
761222-001 |
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(2) |
Antenna Kit, includes WLAN antenna cable and transceiver |
761213-001 |
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(3) |
Webcam/microphone module |
761223-001 |
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(4) |
Display panel cable (includes webcam/microphone module cable) |
761216-001 |
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(5) |
Display Hinge Kit (includes left and right display hinges) |
761217-001 |
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(6) |
Display enclosure: |
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In neon pink finish |
761503-001 |
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In sweet yellow finish |
761215-001 |
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Display assembly subcomponents |
7 |
Miscellaneous parts
Component |
Spare part number |
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45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) |
741727-001 |
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HP RJ45-to-USB adapter |
539614-001 |
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HP HDMI-to-VGA adapter |
701943-001 |
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Power cord (3-pin, black, 1.00-m): |
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For use in Australia |
755530-011 |
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For use in Denmark |
755530-081 |
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For use in Europe |
755530-021 |
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For use in North America |
755530-001 |
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For use in Switzerland |
755530-111 |
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For use in the United Kingdom and Singapore |
755530-031 |
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Rubber Kit (includes computer feet, rubber screw covers, and display bezel screw covers) |
759923-001 |
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Screw Kit |
759924-001 |
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8 |
Chapter 2 Illustrated parts catalog |
Sequential part number listing
Spare part number |
Description |
|
|
539614-001 |
HP RJ45-to-USB adapter |
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701943-001 |
HP HDMI-to-VGA adapter |
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|
741727-001 |
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm) |
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|
752235-005 |
3-cell, 32-Wh, 2.96-Ah, Li-ion battery (includes cable) |
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|
753082-005 |
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter |
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755530-001 |
Power cord for use in North America (3-pin, black, 1.83-m) |
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755530-011 |
Power cord for use in Australia (3-pin, black, 1.83-m) |
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755530-021 |
Power cord for use in Europe (3-pin, black, 1.83-m) |
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755530-031 |
Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) |
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755530-081 |
Power cord for use in Denmark (3-pin, black, 1.83-m) |
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755530-111 |
Power cord for use in Switzerland (3-pin, black, 1.83-m) |
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759917-001 |
Base enclosure in sweet yellow finish |
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759918-001 |
Base enclosure in neon pink finish |
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759919-001 |
Power connector cable |
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759923-001 |
Rubber Kit (includes computer feet, rubber screw covers, and display bezel screw covers) |
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759924-001 |
Screw Kit |
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759925-001 |
Front speakers (includes left and right front speakers and cables) |
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759926-001 |
System board equipped with a T40S processor, a graphics subsystem with UMA memory, 2.0-GB |
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of system memory, and 16-GB of eMMC |
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|
759927-001 |
System board equipped with a T40S processor, a graphics subsystem with UMA memory, 2.0-GB |
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of system memory, and 32-GB of eMMC |
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|
759928-001 |
System board equipped with a T40S processor, a graphics subsystem with UMA memory, 2.0-GB |
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of system memory, and 64-GB of eMMC |
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|
759930-001 |
Keyboard/top cover in sweet yellow finish for use in the United States (includes keyboard cable) |
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|
759930-031 |
Keyboard/top cover in sweet yellow finish for use in the United Kingdom and Singapore (includes |
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keyboard cable) |
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|
759930-051 |
Keyboard/top cover in sweet yellow finish for use in France (includes keyboard cable) |
|
|
759930-061 |
Keyboard/top cover in sweet yellow finish for use in Italy (includes keyboard cable) |
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|
759930-071 |
Keyboard/top cover in sweet yellow finish for use in Spain (includes keyboard cable) |
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|
759930-161 |
Keyboard/top cover in sweet yellow finish for use in Latin America (includes keyboard cable) |
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|
759930-A41 |
Keyboard/top cover in sweet yellow finish for use in Belgium (includes keyboard cable) |
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759930-B31 |
Keyboard/top cover in sweet yellow finish for use in the Netherlands (includes keyboard cable) |
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Sequential part number listing |
9 |
Spare part number |
Description |
|
|
759930-BG1 |
Keyboard/top cover in sweet yellow finish for use in Switzerland (includes keyboard cable) |
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|
759930-DB1 |
Keyboard/top cover in sweet yellow finish for use in Canada (includes keyboard cable) |
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|
759930-DH1 |
Keyboard/top cover in sweet yellow finish for use in Denmark, Finland, and Norway (includes |
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keyboard cable) |
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|
761213-001 |
Antenna Kit (includes left and right wireless antenna cables and transceivers) |
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|
761215-001 |
Display enclosure in sweet yellow finish |
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|
761216-001 |
Display panel cable (includes webcam/microphone module cable) |
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761217-001 |
Display Hinge Kit (includes left and right display hinges) |
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761218-001 |
USB board (includes cable, eSATA port, USB port, and SIM slot) |
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761220-001 |
Power button board (includes cable) |
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|
761221-001 |
TouchPad(includes cable) |
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|
761222-001 |
Display panel in sweet yellow finish (14.0-in., LED, FHD, BrightView, TouchScreen) |
|
|
761223-001 |
Webcam/microphone module |
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|
761503-001 |
Display enclosure in neon pink finish |
|
|
761504-001 |
Display panel in neon pink finish (14.0-in., LED, FHD, BrightView, TouchScreen) |
|
|
761505-001 |
Keyboard/top cover in neon pink finish for use in the United States (includes keyboard cable) |
|
|
761505-031 |
Keyboard/top cover in neon pink finish for use in the United Kingdom and Singapore (includes |
|
keyboard cable) |
|
|
761505-051 |
Keyboard/top cover in neon pink finish for use in France (includes keyboard cable) |
|
|
761505-061 |
Keyboard/top cover in neon pink finish for use in Italy (includes keyboard cable) |
|
|
761505-071 |
Keyboard/top cover in neon pink finish for use in Spain (includes keyboard cable) |
|
|
761505-161 |
Keyboard/top cover in neon pink finish for use in Latin America (includes keyboard cable) |
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|
761505-A41 |
Keyboard/top cover in neon pink finish for use in Belgium (includes keyboard cable) |
|
|
761505-B31 |
Keyboard/top cover in neon pink finish for use in the Netherlands (includes keyboard cable) |
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|
761505-BG1 |
Keyboard/top cover in neon pink finish for use in Switzerland (includes keyboard cable) |
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761505-DB1 |
Keyboard/top cover in neon pink finish for use in Canada (includes keyboard cable) |
|
|
761505-DH1 |
Keyboard/top cover in neon pink finish for use in Denmark, Finland, and Norway (includes |
|
keyboard cable) |
|
|
763353-001 |
Rear speakers (includes left and right rear speakers and cables) |
|
|
10 |
Chapter 2 Illustrated parts catalog |
3Removal and replacement preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●Flat-bladed screw driver
●Magnetic screw driver
●Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Tools required |
11 |
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