HP ScanJet Enterprise 8500fn1 User Manual

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HP Scanjet Enterprise 8500 fn1

Extended User Guide

Copyright and license

© 2011 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark credits

ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Edition 2, 10/2011

Table of contents

1

Product basics ..................................................................................................................

1

 

Product features .......................................................................................................................

1

 

Front view ...............................................................................................................................

3

 

Back view ...............................................................................................................................

4

 

Sleep Mode ............................................................................................................................

4

 

Auto-shutdown feature ..............................................................................................................

5

2

Control panel ....................................................................................................................

6

 

Control-panel layout .................................................................................................................

6

 

Interpret control panel status lights ..............................................................................................

8

 

Control panel messages ............................................................................................................

8

 

Home screen ...........................................................................................................................

9

 

Buttons on the touch screen .....................................................................................................

10

 

Control-panel help system .......................................................................................................

10

3

Administration - Configure the product ...........................................................................

11

 

Supported utilities for Windows ...............................................................................................

11

 

HP Web Jetadmin ...................................................................................................

11

 

Embedded Web Server ...........................................................................................

11

 

HP Digital Sending Software (HP DSS) .......................................................................

12

 

Supported network protocols ...................................................................................................

12

 

Supported e-mail protocols ......................................................................................................

13

 

Basic configuration using the Administration menu .....................................................................

14

 

Navigate the Administration menu ............................................................................

14

 

Jetdirect menus ........................................................................................

15

 

Configure language settings .....................................................................................

21

 

Configure time settings .............................................................................................

22

 

Assign IP address ....................................................................................................

22

 

Set up and configure e-mail settings using the E-mail Setup Wizard ...............................

23

 

Manually configure IPv4 TCP/IP parameters from the control panel ...............................

23

 

Manually configure IPv6 TCP/IP parameters from the control panel ...............................

24

 

Disable network protocols (optional) ..........................................................................

24

 

Link speed and duplex settings ..................................................................................

24

 

Basic configuration using the Embedded Web Server .................................................................

25

 

View or change network settings ...............................................................................

25

 

Set or change the administrator password ..................................................................

25

iii

 

Configure e-mail options ..........................................................................................

26

 

Save to Network Folder Setup ..................................................................................

26

 

Configure USB storage device settings .......................................................................

26

 

Configure Quick Sets ...............................................................................................

27

 

Configure general security settings ............................................................................

27

 

Configure access control security settings ...................................................................

27

 

Additional configuration using the Embedded Web Server ..........................................................

28

4

Administration - Manage the product ..............................................................................

29

 

Use information pages ............................................................................................................

29

 

Use the Embedded Web Server ...............................................................................................

30

 

Open the Embedded Web Server .............................................................................

30

 

Embedded Web Server options ................................................................................

30

 

Use HP Web Jetadmin software ...............................................................................................

31

 

Controlling digital-sending security ...........................................................................................

31

 

Network authentication ............................................................................................

32

 

Secure e-mail ..........................................................................................................

32

 

Restrict software access ............................................................................................

32

 

Security features ....................................................................................................................

32

 

Secure the Embedded Web Server ............................................................................

32

 

Manage temporary job files .....................................................................................

33

 

Secure Storage Erase ..............................................................................................

33

 

Data affected ...........................................................................................

34

 

Secure File Erase .....................................................................................................

34

 

Secure Disk Erase ....................................................................................................

34

 

HP High-Performance Secure Hard Disks ....................................................................

34

 

Manage certificates .................................................................................................

34

 

Load a certificate .....................................................................................

35

 

Load a certificate revocation list (CRL) .........................................................

35

 

Authentication and authorization ...............................................................................

35

 

Energy settings ......................................................................................................................

36

 

Upgrade the firmware ............................................................................................................

36

 

Backup product data ..............................................................................................................

37

 

Restore product data ..............................................................................................................

37

5

Load originals ................................................................................................................

38

 

Use the automatic document feeder (ADF) .................................................................................

38

 

Document loading tips .............................................................................................

38

 

Document loading tips for mixed-size documents .........................................................

39

 

How to load documents ...........................................................................................

40

 

Use the scanning glass ...........................................................................................................

41

iv

6 Scan and send documents ..............................................................................................

43

 

Sign in ..................................................................................................................................

43

 

New scanner features .............................................................................................................

43

 

Preview a scan ......................................................................................................................

44

 

Use the Image Preview screen ...................................................................................

45

 

Send a scanned document to one or more e-mails ......................................................................

46

 

Use the address book ..............................................................................................

46

 

Create a recipient list ................................................................................

46

 

Use the Personal or Shared Contacts address book ......................................

46

 

Add entries to the Personal or Shared Contacts address books ........

47

 

Delete entries from the Personal Contacts address book .................

47

 

Use the Send E-mail screen .......................................................................................

47

 

Send documents ......................................................................................................

48

 

Send a document .....................................................................................

48

 

Use the auto-complete function ...................................................................

48

 

Fax a scanned document ........................................................................................................

49

 

Use the Send Fax screen ..........................................................................................

49

 

Send a fax .............................................................................................................

50

 

Save to a network folder or USB storage device .........................................................................

50

 

Send or save a document using Quick Sets ...............................................................................

51

 

Scan to a workflow destination ................................................................................................

51

7

Maintain the product ......................................................................................................

52

 

Order maintenance and scanning supplies ................................................................................

52

 

Clean the touch screen ...........................................................................................................

52

 

Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex

 

 

background ...........................................................................................................................

52

 

Clean the rollers ....................................................................................................................

55

8

Replace and install components ......................................................................................

57

 

Replace the rollers ..................................................................................................................

57

 

Replace the separation pad .....................................................................................................

60

 

Replace the front panel ...........................................................................................................

63

 

Replace the keyboard .............................................................................................................

66

 

Replace the hard drive ............................................................................................................

68

 

Install a Jetdirect card .............................................................................................................

71

 

Install an accessory into the hardware integration pocket ............................................................

72

v

9

Troubleshooting ..............................................................................................................

75

 

Scan errors ...........................................................................................................................

75

 

Basic troubleshooting tips ........................................................................................................

76

 

Installation problems ...............................................................................................................

77

 

Initialization or hardware problems ..........................................................................................

77

 

Check the Ethernet connection ..................................................................................

77

 

Check that the product has power .............................................................................

78

 

Reset the product .....................................................................................................

78

 

The product has paused or shut down .......................................................................................

78

 

The product is displaying a “pause” message on the touch screen .................................

78

 

I received an e-mail indicating that the product has shut down ......................................

78

 

Paper feeding problems ..........................................................................................................

79

 

Paper jamming, skewing, misfeeds, or multiple-page feeds ...........................................

79

 

Scanning fragile originals ........................................................................................

79

 

Paper does not feed from the product ........................................................................

79

 

Originals are curling up in the document output tray ....................................................

80

 

The bottom of the scanned image is cut off .................................................................

80

 

The scanned images have streaks or scratches ............................................................

80

 

An item loaded in the document input tray jams repeatedly ..........................................

80

 

Clear jams from the paper path ................................................................................

81

 

The product has stopped working correctly ................................................................................

82

 

Solve e-mail problems .............................................................................................................

82

 

Validate the SMTP gateway address ..........................................................................

82

 

Validate the LDAP gateway address ..........................................................................

83

 

Solve network problems ..........................................................................................................

83

 

Restore factory settings ...........................................................................................................

84

 

Contact HP Support ................................................................................................................

84

10

Specifications and warranty .........................................................................................

85

 

Product specifications .............................................................................................................

85

 

Document feeder specifications ................................................................................................

85

 

Environmental specifications ....................................................................................................

86

 

Certificate of Volatility ............................................................................................................

86

 

Volatile memory ......................................................................................................

86

 

Non-volatile memory ...............................................................................................

86

 

Hard disk drive memory ...........................................................................................

87

 

Regulatory model number .......................................................................................................

87

 

Environmental product stewardship program .............................................................................

87

 

Protecting the environment ........................................................................................

87

 

Plastics ...................................................................................................................

87

 

Energy information ..................................................................................................

87

vi

Material restrictions .................................................................................................

88

Disposal of waste equipment by users in private households in the European Union ........

88

Chemical substances ...............................................................................................

89

For more information ...............................................................................................

89

Hewlett-Packard limited warranty statement ...............................................................................

89

Index .................................................................................................................................

91

vii

viii

1 Product basics

This User Guide covers what you need to know about using your product.

Product features

Front view

Back view

Sleep Mode

Auto-shutdown feature

Product features

Table 1-1 Features

Resolution

600 pixels per inch (ppi)

 

 

Memory

1792 MB of random-access memory (RAM).

 

512 MB on formatter

 

1024 MB on scanner

 

256 on Jetdirect Inside (JDI) networking

 

Memory Enhancement technology (MEt) automatically compresses data to use RAM more

 

efficiently.

 

 

User interface

HP Easy Select full color control panel

 

Embedded Web Server (EWS) to configure the product and gain access to support

 

 

Paper-handling

Document feeder: Holds up to 100 sheets of paper.

 

Two-sided scanning: The document feeder has an automatic duplexer for scanning

 

two-sided documents.

Blank page suppression: Suppresses blank pages in scanned output (works best with white or light-colored pages).

Standard output tray: The output tray is located near the bottom of the product.

HP Precision Feed technology with multiphase pick process, advanced separation and intelligent picking technologies, mixed-stack handling, and ultrasonic double-feed detection.

Product features

1

Table 1-1 Features (continued)

Connectivity

Local area network (LAN) connector (RJ-45) for Jetdirect Inside (JDI)

 

One enhanced input/output (EIO) slot

 

Covered USB 2.0 connection for FAT-formatted portable storage device.

 

 

The Administrator must enable this USB port before it can be used.

 

 

NOTE: USB-connected external hard drives are not supported.

 

Optional HP Digital Sending Software (DSS).

 

Hardware integration pocket.

 

 

 

Environmental features

Sleep Timer Settings saves energy by causing the scanner to default to Sleep Mode after

 

 

15 minutes of inactivity.

 

High content of recyclable components and materials

 

ENERGY STAR® qualified

Security features

Secure disk erase

 

Secure storage erase

 

Secure file erase

 

Authentication

 

 

User access code authentication

 

 

Windows (Kerberos and NTLM)

 

 

LDAP

 

Jetdirect Inside (JDI)

 

 

IPsec

 

 

Password protection

 

 

SSL

 

 

TLS

 

 

SNMPv3

2 Chapter 1 Product basics

HP ScanJet Enterprise 8500fn1 User Manual

Table 1-1 Features (continued)

 

 

802.1x authentication

 

 

IPP over TLS

 

Secure communication between the product and network servers

 

IPsec security (hardware)

 

HP High-Performance Secure Hard Disk

 

 

 

Scanning and sending

Modes for text, graphics, and mixed text and graphics formats

 

Embedded OCR

 

Job-interrupt feature

 

Control-panel animations (for example, jam recovery)

 

Scan and send to e-mail, fax, network folder, and USB device

 

 

Address book for e-mail and fax

 

 

Send to digital fax (Internet and LAN fax)

 

Retrieve contacts from a network directory (LDAP)

 

Automatic duplex (two-sided) scanning

 

 

 

 

Front view

CAUTION: If you need to move the product, always lift the product from the base. Do not lift using the keyboard.

1

Power button

 

 

2

Keyboard

 

 

3

Covered USB connector for FAT-formatted portable storage device

 

 

4

Covered hardware integration pocket

 

 

5

Control panel

 

 

Front view

3

6Paper stops

7Automatic document feeder (ADF)

8ADF output tray

9ADF input tray

10Document load/detect LED

11Paper guides

Back view

1Power connector

2Rear panel drawer assembly

3EIO card slot

4Formatter status LEDs (both are green; under normal conditions, the left LED is on steady and the right LED blinks)

5Ethernet port

6USB host port (under user-removable label)

7Slot for a cable-type security lock

Sleep Mode

The scanner will enter Sleep Mode after 15 minutes of inactivity. To exit Sleep Mode, do any one of the following:

Press any button

Touch the touch screen

Lift the flatbed scanner lid

Connect a USB device

4 Chapter 1 Product basics

Auto-shutdown feature

This product is equipped with a safety feature that protects from overheating due to a blocked fan vent or a fan failure.

Under some conditions, the touch screen will display a “pause” message for 12 minutes before initiating shutdown.

If the product detects that the fan has failed (causing the drive to overheat), the product will shut itself down. If this occurs, the product will send e-mail to notify the current user (if the user is logged in) and the administrator of the shutdown.

Auto-shutdown feature

5

2Control panel

Control-panel layout

Interpret control panel status lights

Control panel messages

Home screen

Buttons on the touch screen

Control-panel help system

Control-panel layout

The control panel includes a touch screen graphical display, job-control buttons, a keyboard, and three light-emitting diode (LED) status lights.

1

Touch screen

Use the touch screen to access product functions.

 

 

 

2

Touch screen brightness-

Use this control to increase or decrease the brightness of the touch screen

 

adjustment control

display.

 

 

 

3

Reset button

Resets the job settings to factory or user-defined default values.

 

 

 

4

Ready LED

The Ready LED indicates that the product is ready to begin processing any

 

 

job.

 

 

 

5

Data LED

The Data LED indicates that the product is receiving data.

 

 

 

6

Attention LED

The Attention LED indicates that the product has a condition that requires

 

 

intervention.

 

 

 

6 Chapter 2 Control panel

7

Start button

Starts digital sending (e-mail and fax, for example), or continues a job that

 

 

has been interrupted.

 

 

 

8

Stop button

Stops the active job and opens the Job Status screen.

 

 

 

9

Sleep button

If the product is inactive for a long period of time, it automatically enters a

 

 

sleep mode. To place the product into sleep mode or to reactivate the

 

 

product, press the Sleep button.

 

 

 

Control-panel layout

7

Interpret control panel status lights

The product has six LEDs on the control panel that indicate product status. The table below explains how to interpret these LEDs.

LED behavior

Description

 

 

All LEDs are off.

The product is turned off.

 

 

 

 

Sleep LED

 

is on.

The scanner is in sleep (power conservation) mode.

 

 

 

 

Sleep LED

 

is flashing.

The scanner is entering or exiting sleep mode.

 

 

 

 

Sleep LED

 

is off.

The scanner is not in sleep mode, nor is it transitioning sleep status (on or off).

 

 

 

 

Power LED

 

is on.

The product is powered on.

 

 

 

 

Power LED

 

is blinking.

The AC adapter is plugged in to the product, and the product is turned off.

 

 

 

 

Power LED

 

is off.

The power supply is not providing power to the product.

 

 

 

 

Ready LED

 

is on.

The product is online and able to accept input.

 

 

 

 

Ready LED

 

is flashing.

The product is pausing a request or has stopped receiving input.

 

 

 

 

Ready LED

 

is off.

The product is paused and unable to accept input. This may be because the product

 

 

 

was deliberately paused, or because the product is in an error state.

 

 

 

Data LED

is on.

The product has data buffered that it has finished processing and is waiting for more

 

 

 

data to be transmitted, or the product is paused. When the Attention LED is flashing at

 

 

 

the same time, there is an error and there is data waiting to be processed.

 

 

 

Data LED

is flashing.

The product is receiving or processing data.

 

 

 

Data LED

is off.

There is no data for the product to process.

 

 

 

Attention LED

is on.

The product has encountered a critical error, the nature of which is indicated on the

 

 

 

display.

 

 

 

Attention LED

is flashing quickly.

The product has encountered an error which requires user intervention, such as a jam in

 

 

 

the automatic document feeder.

 

 

 

Attention LED

is off.

No error condition exists.

 

 

 

 

NOTE: Status and error conditions appear on the display.

Control panel messages

The product provides robust control panel messaging. When a message appears on the control panel, follow the on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention” message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support if you continue to experience issues with the product.

To get additional information for warnings that appear in the status line, touch the Warning button.

For additional information on a variety of topics, touch the Help button in the upper-right corner of the Home screen.

8 Chapter 2 Control panel

Home screen

The Home screen provides access to the product features, and it indicates the current status of the product.

1

Features

Depending on how the product is configured, the features that appear in this area can include

 

 

any of the following items:

 

 

Fax

 

 

E-mail

 

 

Job Status

 

 

Save to Network Folder

 

 

Save to USB

 

 

Quick Sets

 

 

Workflow

 

 

Administration

 

 

Service

 

 

 

2

Product status line

The status line provides information about the overall product status. Various buttons appear in

 

 

this area, depending on the current status.

 

 

 

3

Help button

Touch the Help button to open the embedded help system.

 

 

 

4

Scroll bar

Touch the up or down arrows on the scroll bar to see the complete list of available features.

 

 

 

5

Sign In/Sign Out

Touch this button to sign in or sign out of the product. After you sign out, the product restores

 

 

all options to the default settings.

 

 

 

6

Network Address

Touch the Network Address button to find information about the network connection.

 

button

 

 

 

 

 

7

Language button

Touch the Language button to open the Language screen and change the touch screen display

 

 

language.

 

 

 

8

Date and time

The current date and time appear here. You can select the format that the product uses to

 

 

show the date and time, for example 12-hour format or 24-hour format.

 

 

 

 

Home screen

9

Buttons on the touch screen

The touch screen provides information about the product status. Various buttons can appear in this area.

Home button. Touch this button to go to the Home screen from any other screen.

Start button. Touch this button to begin the action for the feature that you are using.

NOTE: The name of this button changes for each feature. For example, in the digital fax feature, the button is named Send Fax.

Error button. This button appears whenever the product has an error that requires attention before it can continue. Touch the Error button to see a message that describes the error. The message also has instructions for solving the problem.

Warning button. This button appears when the product has a problem but can continue functioning. Touch the Warning button to see a message that describes the problem. The message also has instructions for solving the problem.

Help button. Touch this button to open the built-in online Help system.

Language button. Touch this button to open the Language screen and set the touch screen display language.

Control-panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

If the product alerts you of an error or warning, touch the Error or Warning button to open a message that describes the problem. The message also contains instructions to help solve the problem.

10 Chapter 2 Control panel

3Administration - Configure the product

A network administrator will need to configure the product for use on the network, so you can scan to e-mail and other destinations. The configuration settings are accessible from the Embedded Web Server, HP Web Jetadmin software, or the control panel.

Supported utilities for Windows

Supported network protocols

Supported e-mail protocols

Basic configuration using the Administration menu

Basic configuration using the Embedded Web Server

Additional configuration using the Embedded Web Server

Supported utilities for Windows

HP Web Jetadmin

Embedded Web Server

HP Digital Sending Software (HP DSS)

HP Web Jetadmin

HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs, secure products, and streamline supplies management by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer) by navigating to the HP Web Jetadmin host.

Embedded Web Server

The product is equipped with an Embedded Web Server, which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Mozilla Firefox.

The Embedded Web Server resides on the product. It is not loaded on a network server.

Supported utilities for Windows

11

The Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the Embedded Web Server, type the IP address for the product in the address line of the browser. (To find the IP address, touch the Network Address button on the Home screen.)

HP Digital Sending Software (HP DSS)

You can install the optional HP Digital Sending Software. This software runs as a service on a network server and allows multiple products to send jobs through the server. It is not necessary to install any software or drivers on individual users' computers. For information about compatible versions of

HP DSS and to purchase the software, see www.hp.com/go/dss.

Supported network protocols

The product supports the TCP/IP network protocol, the most widely used and accepted networking protocol. Many networking services utilize this protocol. The following tables list the supported networking services and protocols.

Table 3-1 Network device discovery

Service name

Description

 

 

SLP (Service Location Protocol)

Device-discovery protocol, used to help find and configure

 

network devices. Used primarily by Microsoft-based

 

programs.

 

 

Table 3-2 Messaging and management

Service name

Description

 

 

HTTP (Hyper Text Transfer Protocol)

Allows Web browsers to communicate with the Embedded

 

Web Server.

 

 

EWS (Embedded Web Server)

Allows you to manage the product through a Web browser.

 

 

SNMP (Simple Network Management Protocol)

Used by network applications for product management.

 

SNMP v1, SNMP v3, and standard MIB-II (Management

 

Information Base) objects are supported.

 

 

LLMNR (Link Local Multicast Name Resolution)

Specifies if the product responds to LLMNR requests over IPv4

 

and IPv6.

 

 

TFTP Configuration

Use TFTP to download a configuration file containing

 

additional configuration parameters, such as SNMP or non-

 

default settings, for Jetdirect Inside (JDI).

 

 

12

Chapter 3 Administration - Configure the product

Table 3-3 IP addressing

Service name

Description

 

 

DHCP (Dynamic Host Configuration Protocol)

For automatic IPv4 and IPv6 address assignment. The DHCP

 

server provides the product with an IP address. Generally, no

 

user intervention is required for the product to obtain an IP

 

address from a DHCP server.

 

 

BOOTP (Bootstrap Protocol)

For automatic IP address assignment. The BOOTP server

 

provides the product with an IP address. Requires the

 

administrator to input a product's MAC hardware address on

 

the BOOTP server for the product to obtain an IP address from

 

that server.

 

 

Auto IP

For automatic IP address assignment. If neither a DHCP server

 

nor a BOOTP server is present, the product uses this service to

 

generate a unique IP address.

 

 

Manual

For manual IP address assignment. Requires the administrator

 

to manually assign a static IP address.

 

 

Table 3-4 Security features

Service name

Description

 

 

IPsec/Firewall

Provides network-layer security on IPv4 and IPv6 networks. A

 

firewall provides simple control of IP traffic. IPsec provides

 

additional protection through authentication and encryption

 

protocols.

 

 

SNMP v3

Employs a user-based security model for SNMP v3, which

 

provides user authentication and data privacy through

 

encryption.

 

 

Access control list (ACL)

Specifies the individual host systems, or networks of host

 

systems, that are allowed to access the server and the

 

attached network product.

 

 

SSL/TLS

Allows you to transmit private documents via the Internet and

 

guarantee privacy and data integrity between the client and

 

server applications.

 

 

IPsec batch configuration

Provides network-layer security through the simple control of IP

 

traffic to and from the product. This protocol provides the

 

benefits of encryption and authentication and allows for

 

multiple configurations.

 

 

Supported e-mail protocols

The product supports Simple Mail Transfer Protocol (SMTP) and Lightweight Directory Access Protocol (LDAP).

Supported e-mail protocols

13

SMTP

SMTP is a set of rules that define the interaction between programs that send and receive e-mail. In order for the product to send documents to e-mail, it must be connected to a LAN that has access to an e-mail server that supports SMTP. The SMTP server must also have Internet access.

If you are using a LAN connection, contact your system administrator to obtain the IP address or host name for your SMTP server. If you are connecting through a DSL or cable connection, contact the internet service provider to obtain the SMTP server IP address.

LDAP

LDAP is used to gain access to a database of information. When the product uses LDAP, it searches a global list of e-mail addresses. As you begin to type the e-mail address, LDAP uses an auto-complete feature that supplies a list of e-mail addresses that match the characters you type. As you type additional characters, the list of matching e-mail addresses becomes smaller.

The product supports LDAP, but a connection to an LDAP server is not required in order for the product to be able to send to e-mail.

NOTE: If you need to change the LDAP settings, you must change them using the Embedded Web Server.

Basic configuration using the Administration menu

You can use the Initial Setup application to complete this subset of configuration tasks if you have not disabled Initial Setup on the Home screen: set language settings, configure date and time format, set date and time, and access the E-mail Setup Wizard.

Navigate the Administration menu

Configure language settings

Configure time settings

Assign IP address

Set up and configure e-mail settings using the E-mail Setup Wizard

Manually configure IPv4 TCP/IP parameters from the control panel

Manually configure IPv6 TCP/IP parameters from the control panel

Disable network protocols (optional)

Link speed and duplex settings

Navigate the Administration menu

From the Home screen, touch the Administration button to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature.

The Administration menu has several sub-menus that you can use for some setup tasks. (Use the Embedded Web Server to configure all settings.) Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure

14

Chapter 3 Administration - Configure the product

until you reach the option that you want to configure. To return to the previous level, touch the Back button .

NOTE: The Back button is not available on all screens.

To exit the Administration menu, touch the Home button in the upper-left corner of the screen.

The product has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touch screen.

The table in this section provides general information about each menu. For information about specific entries in each menu, see the built-in Help.

Table 3-5 Administration menus

Menu item

Description

 

 

Reports

Use this menu to view information pages and reports that are stored internally on the product.

 

 

General Settings

Use this menu to set options for setting the time and period of inactivity before the product

 

enters sleep mode.

 

 

Scan/Digital Send Settings

Use this menu to set up e-mail, save-to-network-folder, save-to-USB-device, and digital-send-

 

service options.

 

 

Fax Settings

Use this menu to set up fax-send options.

 

 

Display Settings

Use this menu to set up basic display and device behavior settings (keypress sound, display

 

language, network address button display, scanner inactivity timeout, and more).

 

 

Network Settings

Use this menu to set up I/O timeout options and to access the Jetdirect menu.

 

 

Troubleshooting

Use this menu to help resolve problems. Available options include access to event logs and

 

diagnostic tests, ability to retrieve diagnostic data, and ability to generate debugging data.

 

 

Jetdirect menus

Administration > Network Settings > Embedded JetDirect Menu

Table 3-6

Jetdirect menus

 

 

 

 

 

 

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

Information

Print Sec Report

 

Yes: Print the security report.

 

 

 

No (default): Do not print the security report.

 

 

 

 

TCP/IP

Enable

 

On (default): Enable the TCP/IP protocol.

 

 

 

Off: Disable the TCP/IP protocol.

 

 

 

 

 

Host Name

 

An alphanumeric string, up to 32 characters, used to

 

 

 

identify the product. This name is listed on the

 

 

 

HP Jetdirect configuration page. The default host name

 

 

 

is NPIxxxxxx, where xxxxxx is the last six digits of the

 

 

 

LAN hardware (MAC) address.

 

 

 

 

Basic configuration using the Administration menu

15

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

IPV4 Settings

Config Method

Specifies the method that TCP/IPv4 parameters will be

 

 

 

configured on the HP Jetdirect server.

 

 

 

Bootp: Use BOOTP (Bootstrap Protocol) for automatic

 

 

 

configuration from a BOOTP server.

 

 

 

DHCP: Use DHCP (Dynamic Host Configuration

 

 

 

Protocol) for automatic configuration from a DHCPv4

 

 

 

server. If selected and a DHCP lease exists, DHCP

 

 

 

Release and DHCP Renew menus are available to set

 

 

 

DHCP lease options.

 

 

 

Auto IP: Use automatic link-local IPv4 addressing. An

 

 

 

address in the form 169.254.x.x is assigned

 

 

 

automatically.

 

 

 

Manual: Use the Manual Settings menu to configure

 

 

 

TCP/IPv4 parameters.

 

 

 

 

 

 

Default IP

Specify the IP address to default to when the Jetdirect

 

 

 

server is unable to obtain an IP address from the

 

 

 

network during a forced TCP/IP reconfiguration (for

 

 

 

example, when manually configured to use BOOTP or

 

 

 

DHCP).

 

 

 

Auto IP: A link-local IP address 169.254.x.x is set.

 

 

 

Legacy: The address 192.0.0.192 is set, consistent

 

 

 

with older HP Jetdirect products.

 

 

 

 

 

 

DHCP Release

This menu appears if the Config Method item was set

 

 

 

to the DHCP value and a DHCP lease for the Jetdirect

 

 

 

server exists.

 

 

 

Yes: The current DHCP lease and the leased IP

 

 

 

address are released.

 

 

 

No (default): The current DHCP lease is saved.

 

 

 

 

 

 

DHCP Renew

This menu appears if the Config Method item was set

 

 

 

to the DHCP value and a DHCP lease for the Jetdirect

 

 

 

server exists.

 

 

 

Yes: The Jetdirect server requests to renew the current

 

 

 

DHCP lease.

 

 

 

No (default): The Jetdirect server does not request to

 

 

 

renew the DHCP lease.

 

 

 

 

16

Chapter 3 Administration - Configure the product

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

 

Manual Settings

(Available only if the Config Method item is set to the

 

 

 

Manual value) Configure parameters directly from the

 

 

 

control panel:

 

 

 

IP Address: The unique IP address of the product

 

 

 

(n.n.n.n), where n is a value from 0 to 255.

 

 

 

Subnet Mask: The subnet mask for the product

 

 

 

(m.m.m.m), where m is a value from 0 to 255.

 

 

 

Syslog Server: The IP address of the syslog server used

 

 

 

to receive and log syslog messages.

 

 

 

Default Gateway: The IP address of the gateway or

 

 

 

router used for communications with other networks.

 

 

 

Idle Timeout: The time period, in seconds, after which

 

 

 

an idle TCP data connection is closed (default is 270

 

 

 

seconds, 0 disables the timeout).

 

 

 

 

 

 

Primary DNS

Specify the IP address (n.n.n.n) of a Primary DNS

 

 

 

Server.

 

 

 

 

 

 

Secondary DNS

Specify the IP address (n.n.n.n) of a Secondary

 

 

 

Domain Name System (DNS) Server.

 

 

 

 

 

IPV6 Settings

Enable

Use this item to enable or disable IPv6 operation on

 

 

 

the server.

 

 

 

On (default): IPv6 is enabled.

 

 

 

Off: IPv6 is disabled.

 

 

 

 

 

 

Address

Type the server address, a 32 hexadecimal digit IPv6

 

 

 

node address that uses the colon hexadecimal syntax.

 

 

 

 

 

 

Manual

Use this item to manually set IPv6 addresses on the

 

 

 

server.

 

 

 

Enable: Select this item and choose the On setting to

 

 

 

enable manual configuration, or the Off setting to

 

 

 

disable manual configuration.

 

 

 

Address: Use this item to type a 32 hexadecimal digit

 

 

 

IPv6 node address that uses the colon hexadecimal

 

 

 

syntax.

 

 

 

 

Basic configuration using the Administration menu

17

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

 

DHCPV6 Policy

Router Specified: The stateful auto-configuration

 

 

 

method to be used by the Jetdirect server is

 

 

 

determined by a router. The router specifies whether

 

 

 

the Jetdirect server obtains its address, its

 

 

 

configuration information, or both from a DHCPv6

 

 

 

server.

 

 

 

Router Unavailable (default): If a router is not

 

 

 

available, the Jetdirect server should attempt to obtain

 

 

 

its stateful configuration from a DHCPv6 server.

 

 

 

Always: Whether or not a router is available, the

 

 

 

Jetdirect server always attempts to obtain its stateful

 

 

 

configuration from a DHCPv6 server.

 

 

 

 

 

 

Primary DNS

Use this item to specify an IPv6 address for a primary

 

 

 

DNS server that the Jetdirect server should use.

 

 

 

 

 

 

Secondary DNS

Use this item to specify an IPv6 address for a

 

 

 

secondary DNS server that the Jetdirect server should

 

 

 

use.

 

 

 

 

 

Proxy Server

 

Specifies the proxy server to be used by embedded

 

 

 

applications in the product. A proxy server is typically

 

 

 

used by network clients for Internet access. It caches

 

 

 

Web pages, and provides a degree of Internet

 

 

 

security, for those clients.

 

 

 

To specify a proxy server, enter its IPv4 address or

 

 

 

fully-qualified domain name. The name can be up to

 

 

 

255 octets.

 

 

 

For some networks, you may need to contact your

 

 

 

Independent Service Provider (ISP) for the proxy server

 

 

 

address.

 

 

 

 

 

Proxy Port

 

Type the port number used by the proxy server for

 

 

 

client support. The port number identifies the port

 

 

 

reserved for proxy activity on your network, and can

 

 

 

be a value from 1 to 65535.

 

 

 

 

 

Idle Timeout

 

The time period, in seconds, after which an idle TCP

 

 

 

data connection is closed, and can be a value from 0

 

 

 

to 3600 (default is 270 seconds, 0 disables the

 

 

 

timeout).

 

 

 

 

Security

Secure Web

 

For configuration management, specify whether the

 

 

 

Embedded Web Server will accept communications

 

 

 

using HTTPS (Secure HTTP) only, or both HTTP and

 

 

 

HTTPS.

 

 

 

HTTPS Required: For secure, encrypted

 

 

 

communications, only HTTPS access is accepted. The

 

 

 

Jetdirect server will appear as a secure site.

 

 

 

HTTPS Optional (default): Access using either HTTP or

 

 

 

HTTPS is permitted.

 

 

 

 

18

Chapter 3 Administration - Configure the product

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

IPSec

 

Specify the IPSec status on the Jetdirect server.

 

 

 

Keep: IPSec or firewall status remains the same as

 

 

 

currently configured.

 

 

 

Disable (default): IPSec or firewall operation on the

 

 

 

Jetdirect server is disabled.

 

 

 

 

 

 

802.1X

Reset 802.1X settings to factory defaults.

 

 

 

Reset: Reset 802.1X settings to factory defaults.

 

 

 

Keep (default): Retain current 802.1X settings.

 

 

 

 

 

 

Reset Security

Specify whether the current security settings on the

 

 

 

Jetdirect server will be saved or reset to factory

 

 

 

defaults.

 

 

 

Yes: Security settings are reset to factory defaults.

 

 

 

No (default): The current security settings are

 

 

 

maintained.

 

 

 

 

Diagnostics

Embedded Tests

LAN HW Test

Yes: Run a LAN hardware test.

 

 

 

No (default): Do not run a LAN hardware test.

 

 

 

 

 

 

HTTP Test

Yes: Run an HTTP test.

 

 

 

No (default): Do not run an HTTP test.

 

 

 

 

 

 

SNMP Test

Yes: Run an SNMP test.

 

 

 

No (default): Do not run an SNMP test.

 

 

 

 

 

 

Data Path Test

Yes: Run a data path test.

 

 

 

No (default): Do not run data path test.

 

 

 

 

 

 

Select All Tests

Yes: Select all tests.

 

 

 

No (default): Do not select all tests.

 

 

 

 

 

 

Execution Time (M)

Set the time delay, in minutes, for test execution.

 

 

 

When you click Execute, the selected tests will execute

 

 

 

after this interval. Valid values are 0–24, default is 1.

 

 

 

 

 

 

Execute

Yes: Execute the selected tests..

 

 

 

No (default): Do not execute the selected tests.

 

 

 

 

 

Ping Test

Dest Type

Select the destination type for this test.

 

 

 

IPV4 (default)

 

 

 

IPV6

 

 

 

 

 

 

Dest IPv4

Enter the IP address for the IPv4 destination.

 

 

 

 

 

 

Dest IPv6

Enter the IP address for the IPv6 destination.

 

 

 

 

 

 

Packet Size

Specify the packet size for this test. Valid values are

 

 

 

64–2048, default is 64.

 

 

 

 

Basic configuration using the Administration menu

19

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

 

Timeout

Set the timeout value for this test. Valid values are 1–

 

 

 

100, default is 1.

 

 

 

 

 

 

Count

Set the count value for this test. Valid values are 0 –

 

 

 

100, default is 4.

 

 

 

 

 

 

Print Results

Yes: Print test results.

 

 

 

No (default): Do not print test results.

 

 

 

 

 

 

Execute

Yes: Execute the selected tests..

 

 

 

No (default): Do not execute the selected tests.

 

 

 

 

 

Ping Results

Packets Sent

Number of packets sent. Valid values are 0–65535.

 

 

 

 

 

 

Packets Received

Number of packets received. Valid values are 0–

 

 

 

65535.

 

 

 

 

 

 

Percent Lost

Percent of loss. Valid values are 0–100.

 

 

 

 

 

 

RTT Min

Valid values are 0–4096.

 

 

 

 

 

 

RTT Max

Valid values are 0–4096.

 

 

 

 

 

 

RTT Average

Valid values are 0–4096.

 

 

 

 

 

 

Ping in Progress

Yes

 

 

 

No

 

 

 

 

20

Chapter 3 Administration - Configure the product

Table 3-6 Jetdirect menus (continued)

Menu item

Sub-menu item

Sub-menu item

Values and Description

 

 

 

 

 

 

Refresh

Yes

 

 

 

No

 

 

 

 

Link Speed

 

 

The link speed and communication mode of the

 

 

 

Jetdirect server must match the network. The available

 

 

 

settings depend on the product and installed Jetdirect

 

 

 

server. Select one of the following link configuration

 

 

 

settings:

 

 

 

CAUTION: If you change the link setting, network

 

 

 

communications with the Jetdirect server and network

 

 

 

product might be lost.

 

 

 

Auto (default): The Jetdirect server uses auto-

 

 

 

negotiation to configure itself with the highest link

 

 

 

speed and communication mode allowed. If auto-

 

 

 

negotiation fails, either the 100TX Half value or the

 

 

 

10T Half value is set depending on the detected link

 

 

 

speed of the hub/switch port. (A 1000T half-duplex

 

 

 

selection is not supported.)

 

 

 

10T Half: 10 Mbps, half-duplex operation.

 

 

 

10T Full: 10 Mbps, full-duplex operation.

 

 

 

100TX Half: 100 Mbps, half-duplex operation.

 

 

 

100TX Full: 100 Mbps, full-duplex operation.

 

 

 

100TX Auto: Limits auto-negotiation to a maximum link

 

 

 

speed of 100 Mbps.

 

 

 

1000T Full: 1000 Mbps, full-duplex operation.

 

 

 

 

Configure language settings

To configure language settings, follow these steps:

1.At the product control panel, touch the Administration button, touch the Display Settings menu, and then touch the Language Settings option.

2.Under Language, touch the language for the control panel display.

3.Under Keyboard Layout, touch the keyboard layout for the touch screen keyboard, and then touch Save.

NOTE: The language you select can impact the organization of the keys on the touch screen keyboard. Also note that there may be more than one keyboard layout for a specific language.

NOTE: You can also configure language settings by touching the Language button on the Home screen.

Basic configuration using the Administration menu

21

Configure time settings

To configure time settings, follow these steps:

1.At the product control panel, touch the Administration button, touch the General Settings menu, and then touch the Date/Time Settings option.

2.Set the date and time.

a.Touch Date/Time.

b.Set the date, month, and year by touching the appropriate button and using the arrow to set the desired value.

c.Set the time by touching the appropriate button and using the arrow to set the desired value; touch the AM/PM button to toggle the value.

NOTE: Touch Adjust Daylight Savings if appropriate.

d.Touch the appropriate time zone button.

e.Touch Save.

NOTE: To change the date and time format, touch Date/Time Format on the Date/Time Settings screen.

3.Configure the sleep timer setting.

a.On the General Settings screen, touch Energy Settings, and then touch Sleep Timer Settings.

b.Touch the box beside Sleep Mode/Auto Off After to select it,, and then use the pop-up keypad to set the value in minutes.

c.Select the appropriate action for Wake/Auto On to These Events.

d.Touch Save.

NOTE: You can also configure the Sleep Schedule feature from the Energy Settings screen.

Assign IP address

If the network uses dynamic host configuration protocol (DHCP), the IP address can be assigned automatically. Otherwise, you must manually assign an IP address.

To use DHCP and assign the IP address automatically, follow these steps:

1.At the product control panel, touch the Administration button, touch the Network Settings option, touch the Embedded JetDirect Menu option, touch the TCP/IP option, touch the IPV4 Settings option, and then touch the Config Method option.

2.Touch DHCP.

3.Touch Save.

22

Chapter 3 Administration - Configure the product

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