Panasonic KX-TG6722NZ, KX-TG6711NZ, KX-TG6712NZ, KX-TG6421NZ User Manual

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Operating Instructions

Digital Cordless Phone

Model No. KX-TG6711NZ

KX-TG6712NZ

Digital Cordless Answering System

Model No. KX-TG6721NZ

KX-TG6722NZ

Model shown is KX-TG6711.

Before initial use, see “Getting Started” on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

Please access our online customer survey:

http://panasonic.net/pcc/tel/q


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Introduction
Model composition .......................................	3
Accessory information ..................................	4
Important Information
For your safety .............................................	6
Important safety instructions ........................	7
For best performance ...................................	8
Other information .........................................	8
Specifications ...............................................	9
Getting Started
Setting up ...................................................	10
Note when setting up .................................	11
Controls ......................................................	12
Display .......................................................	13
Turning the power on/off ............................	15
Initial settings .............................................	15
Smart function key (Top Key) .....................	15
One touch eco mode ..................................	16
Wall mounting ............................................	16
Making/Answering Calls
Making calls ...............................................	18
Answering calls ..........................................	18
Useful features during a call .......................	19
Key lock ......................................................	20
Power back-up operation ...........................	20
Phonebook
Handset phonebook ...................................	22
Copying phonebook entries .......................	23
Programming
Programmable settings ..............................	24
Special programming .................................	28
Registering a unit .......................................	31
Caller ID Service
Using Caller ID service ...............................	33
Caller list ....................................................	33
Answering System
Answering system ......................................	35
Turning the answering system on/
off ...............................................................	35
Greeting message ......................................	36
Listening to messages using the base
unit .............................................................	36

Listening to messages using the
handset ......................................................	36
Remote operation .......................................	37
Answering system settings .........................	39
Voice Mail Service
Voice mail service ......................................	40
Intercom/Locator
Intercom .....................................................	41
Handset locator ..........................................	41
Transferring calls, conference calls ............	41
Useful Information
Character entry ..........................................	42
Error messages ..........................................	44
Troubleshooting .........................................	45
Warranty .....................................................	49
Index
Index...........................................................	50


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				Introduction



Model composition

Series	Model No.	Base unit	Handset
Series	Model No.	Part No.	Part No.	Quantity
		Part No.	Part No.	Quantity
KX-TG6711	KX-TG6711	KX-TG6711	KX-TGA671	1
series
series	KX-TG6712	KX-TG6711	KX-TGA671	2
	KX-TG6712	KX-TG6711	KX-TGA671	2
KX-TG6721	KX-TG6721	KX-TG6721	KX-TGA671	1
series
series	KX-TG6722	KX-TG6721	KX-TGA671	2
	KX-TG6722	KX-TG6721	KX-TGA671	2

RThe suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG6711NZ/KX-TG6712NZ/KX-TG6721NZ/KX-TG6722NZ

Feature differences

Series	Answering system	Intercom
Series	Answering system	Between handsets
		Between handsets
KX-TG6711 series	–	U*1
KX-TG6721 series	U	U*1

*1 Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5).


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Introduction

Accessory information

Supplied accessories

No.	Accessory item/Part number	Quantity
No.	Accessory item/Part number	KX-TG6711	KX-TG6712
		KX-TG6721	KX-TG6722
A	AC adaptor/PNLV226AL	1	2
B	Telephone line cord	1	1
C	Rechargeable batteries*1	2	4
D	Handset cover*2	1	2
E	Charger	–	1

*1 See page 4 for replacement battery information.

*2 The handset cover comes attached to the handset.

A B C D E

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

	Accessory item	Model number
	Rechargeable	HHR-4MVT or HHR-4MRT*1
	batteries
	batteries	Battery type:
		Battery type:
		– Nickel metal hydride (Ni-MH)
		– 2 x AAA (R03) size for each handset
	DECT repeater	KX-A405

*1 Replacement batteries may have a different capacity from that of the supplied batteries.


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Introduction

Expanding your phone system

Handset (optional): KX-TGA671AZ

You can expand your phone system by registering optional handsets (6 max.) to a single base unit.

ROptional handsets may be a different colour from that of the supplied handsets.


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Important Information

For your safety

To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

RUse only the power source marked on the product.

RDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

RCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

RUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.

RUnplug from power outlets and never touch the inside of the product if its casing has been broken open.

RNever touch the plug with wet hands. Danger of electric shock exists.

Installation

RTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

RDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

RDo not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

Operating safeguards

RUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

RDo not disassemble the product.

RDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall socket, and do not use.

Medical

RConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)

RDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

RNever install telephone wiring during an electrical storm.

RNever install telephone line sockets in wet locations unless the socket is specifically designed for wet locations.

RNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

RUse caution when installing or modifying telephone lines.

RThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

RThis product is unable to make calls when:


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Important Information

–the handset batteries need recharging or have failed.

–there is a power failure.

–the key lock feature is turned on.

Battery

RWe recommend using the batteries noted on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

RDo not mix old and new batteries.

RDo not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

RExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

RCharge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

ROnly use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

General notices

RThis equipment will be inoperable when mains power fails.

RWhen a failure occurs which results in the internal parts becoming accessible, disconnect the power supply cord immediately and return this unit to an authorised service centre.

RDisconnect the telecom connection before disconnecting the power connection prior to relocating the equipment, and reconnect the power first.

RNo “111” or other calls can be made from this device during a mains power failure.

RThis equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.

RTo minimise the possibility of lightning damage, when you know that a

thunderstorm is coming, we recommend that you:

–Unplug the telephone line cord from the phone socket.

–Unplug the AC adaptor from the AC power outlet.

RThe earpiece on the handset is magnetised and may retain small metallic objects.

RThe unit’s answering system only responds to Distinctive Alert cadence(s) DA1 and DA3.

RNot all telephones will respond to incoming ringing when connected to the extension socket.

RThis equipment may not provide for the effective hand-over of a call to another device connected to the same line.

RThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

Important notice:

RUnder power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2.Avoid using a telephone (other than a cordless type) during an electrical storm.


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Important Information

There may be a remote risk of electric shock from lightning.

3.Do not use the telephone to report a gas leak in the vicinity of the leak.

4.Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

RFor maximum coverage and noise-free communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.

–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

RCoverage and voice quality depends on the local environmental conditions.

RIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

RKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

RThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

RThe product should not be exposed to direct sunlight.

RDo not place heavy objects on top of the product.

RWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

RThe product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.

RThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

ROperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

RWipe the outer surface of the product with a soft moist cloth.

RDo not use benzine, thinner, or any abrasive powder.

Other information

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

Notice for product disposal, transfer, or return

RThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.


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Important Information

Information on Disposal in other

Countries outside the European Union

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Specifications

RStandard:

GAP (Generic Access Profile)

RFrequency range:

1.88 GHz to 1.90 GHz

RRF transmission power:

Approx. 10 mW (average power per channel)

RPower source:

220–240 V AC, 50/60 Hz

RPower consumption: Base unit*1:

Standby: Approx. 0.38 W Maximum: Approx. 2.4 W

Base unit*2:

Standby: Approx. 0.48 W Maximum: Approx. 2.5 W

Charger:

Standby: Approx. 0.1 W Maximum: Approx. 1.8 W

ROperating conditions:

0 °C–40 °C, 20 %–80 % relative air humidity (dry)

*1 KX-TG6711 series: page 3

*2 KX-TG6721 series: page 3

Note:

RDesign and specifications are subject to change without notice.

RThe illustrations in these instructions may vary slightly from the actual product.


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Panasonic KX-TG6722NZ, KX-TG6711NZ, KX-TG6712NZ, KX-TG6421NZ User Manual

Getting Started

Setting up

Connections

RUse only the supplied Panasonic AC adaptor PNLV226AL.

RWhen mounting the unit on a wall, see page 16.

n Base unit

Press plug firmly.	“Click”

Hook

To power outlet

Use only the supplied telephone line cord.

To single-line telephone socket

DSL/ADSL filter*

“Click”

Correct Incorrect

*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.

n Charger

Battery installation

RUSE ONLY Ni-MH batteries AAA (R03) size.

RDo NOT use Alkaline/Manganese/Ni-Cd batteries.

RConfirm correct polarities (, ).

MH ONLY

RWhen the date and time setting is displayed, see page 15.

Battery charging

Charge for about 7 hours.

RWhen the batteries are fully charged,

“Fully charged” is displayed.

Confirm “Charging” is displayed.

Hooks

To power outlet


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Getting Started

Note when setting up

Note for connections

RThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

RThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

RThe unit is not designed to be used with rotary/pulse dialling services.

RThe unit’s answering system will not answer incoming calls on your FaxAbility number. (KX-TG6721 series: page 3)

Note for battery installation

RUse the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7.

RWipe the battery ends (, ) with a dry cloth.

RAvoid touching the battery ends (, ) or the unit contacts.

Note for battery charging

RIt is normal for the handset to feel warm during charging.

RClean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Icon	Battery level
	High

	Medium

	Low

Icon	Battery level
	Needs charging.

Panasonic Ni-MH battery performance (supplied batteries)

Operation	Operating time
In continuous use	15 hours max.
Not in use (standby)	170 hours max.

Note:

RIt is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).

RActual battery performance depends on usage and ambient environment.

REven after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

RThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.


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Getting Started

Controls

Handset

B C

MSmart functionN (Top Key)

Smart function indicator

Secure grip

RSecure grip offers support when you cradle the handset between your shoulder and ear.

Speaker

MN (Speakerphone)

MN (Talk)

Dial keypad

Receiver

Display

MR/ECON

R: Recall/Flash

ECO: Eco mode shortcut key

MN (Off/Power)

Microphone

Charge contacts

nControl type

Soft keys

The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

Navigator key

–MDN, MCN, MFN, or MEN: Scroll through various lists and items.

– (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking.

–MFN (: Caller list): View the caller list.

–MEN (T: Redial): View the redial list.

Base unit

n KX-TG6711 series: page 3

A B

Charge contacts

MN (Locator)


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Getting Started

n KX-TG6721 series: page 3

A B C D E

F G H I

Charge contacts

Speaker

MnN (Stop)

MN (Erase)

Message counter

MjN/MkN (Volume up/down)

MN/MN (Repeat/Skip)

MN (Play)

Message indicator

MN (Locator)

MN (Answer on)

Answer on indicator

Display

Handset display items

Item Meaning

Range status: The more bars visible, the closer the handset is to the base unit.

Out of base unit range

Paging, intercom mode

Speakerphone is on. (page 18)

Item Meaning

The line is in use.

RWhen flashing slowly: The call is put on hold.

RWhen flashing rapidly: An incoming call is now being received.

Missed call*1 (page 33)

The base unit transmission power is set to “Low”. (page 16)

The LCD and key backlight is off. (page 26)

R When displayed next to the battery icon: Answering system is on.*2 (page 35)

RWhen displayed with a number:

New messages have been recorded.*2 (page 36)

“Greeting Only” is selected as the caller’s recording time. In this case, the answering system answers calls with a greeting message and caller messages are not recorded.*2 (page 39)

Battery level

Alarm is on. (page 29)

Equalizer is set. (page 19)

Privacy mode is on. (page 27)

Ringer volume is off. (page 26)

Night mode is on. (page 29)

Blocked call*1 (page 30, 34)

New voice mail message received.*3 (page 40)

Line in Someone is using the line. use


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Getting Started

Item Meaning

IN USE Answering system is being used by another handset or the base unit.*2

*1 Caller ID subscribers only

*2 KX-TG6721 series: page 3

*3 Voice mail subscribers only

Base unit display items n KX-TG6721 series: page 3

Item	Meaning
- -	“Greeting Only” is
	selected as the caller’s
	recording time. In this case,
	the answering system
	answers calls with a greeting
	message and caller
	messages are not recorded.
	(page 39)

Handset soft key icons

Icon Action

Returns to the previous screen or outside call.

Displays the menu.

Accepts the current selection.

Displays a previously dialled phone number.

Makes a call. (page 18)

Temporarily turns off the ringer for incoming calls. (page 19)

Sets 24-hour or 12-hour clock format. (page 15)

Places a call on hold.

Opens the phonebook.

Allows you to edit phone numbers. (page 30, 34)

Adds new entry. (page 22, 30)

Icon Action

Displays the character entry mode for phonebook search. (page 22)

Turns the key lock feature off. (page 20)

Stops alarm. (page 29)

Snooze button on the alarm. (page 29)

Selects a character entry mode.

Selects entries or handsets. (page 16, 29)

Stops recording or playback.*1

Stores phone numbers. (page 30, 34)

Inserts a dialling pause.

Erases the selected item or returns to the outside call.

Allows you to make an intercom call. (page 41)

Erases a number/character.

Puts the call on mute.

*1 KX-TG6721 series: page 3

Handset main menu icons

The following icons are shown when you press (middle soft key) in standby mode.

Icon Feature

Caller List

Answer System*1

Time Settings

Intercom

Initial Setup

Ringer Setup

Caller Barred*2

*1 KX-TG6721 series: page 3

*2 KX-TG6711 series: page 3


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Getting Started

Turning the power on/off

Power on

Press MN for about 1 second.

Power off

Press MN for about 2 seconds.

Initial settings

n Direct command code:

Programmable settings can be accessed by pressing , # and then the

corresponding code on the dial keypad (page 24).

Example: Press #101.

n Symbol meaning: Example: MbN: “Off”

Press MCN or MDN to select the words in quotations.

Display language

1#110

2MbN: Select your desired language. a

3MN

Date and time

Important:

RWhen you install the batteries for the first time, the handset may prompt you to set

date and time. First press , then proceed to step 2.

1#101

2Enter the current date, month, and year.

Example: 15 July, 2012

15 07 12

3Enter the current hour and minute.

Example: 9:30

09 30

RYou can select 24-hour or 12-hour clock format (“AM” or “PM”) by pressing .

4 a MN

Note:

RThe date and time may be incorrect after a power failure. In this case, set the date and time again.

Smart function key (Top Key)

The smart function key (Top Key) is located on the top of the handset and informs you with its flashing to allow you to activate the following features by simply pressing this key.

nWhen the smart function indicator flashes rapidly, you can:

–Answer the call (outside call, intercom). (page 18, 41)

–Stop the alarm sound. (page 29)

–Stop paging. (page 41)

nWhen the smart function indicator flashes slowly in standby mode, you can:

–Listen to new messages.*1 (page 37)

–View the caller list when there are missed calls. (page 34)

To activate these features, their Top key setup must be “On”. (page 16)

*1 KX-TG6721 series: page 3

Using the smart function key (Top Key)

When the smart function indicator flashes rapidly/slowly, press MSmart functionN.

RThe above features can be activated depending the situation.

RIf you answer a call using the smart function key, the speakerphone is activated.

REven if the handset is placed on the base unit or charger, the feature can be activated. You can talk or listen to new messages*1 without lifting up the handset. If you want to perform further operations, lift up the handset.


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Getting Started

RWhen the unit has new messages*1 and missed calls, the unit can be operated to play the new messages first and then show the missed calls.

*1 KX-TG6721 series: page 3

Note:

RWhile key lock is on (page 20), incoming calls can be answered, but the following features are disabled even when the smart function indicator flashes slowly.

–Listen to new messages.*1 (page 37)

–View the caller list when there are missed calls. (page 34)

*1 KX-TG6721 series: page 3

Setting the smart function key (Top Key Setup)

The Top key setup for the following features must be “On”.

–“New Message”*1 (Default: On)

–“Missed Call” (Default: Off)

The settings can be set for each handset. *1 KX-TG6721 series: page 3

1 #278