ZyXEL NSA325 User Manual

0 (0)

Media Server

NSA325

Default Login Details

Web Address	nsa325
User Name	admin
Password	1234

Firmware Version 4.3

Edition 1, 08/2011

www.zyxel.com

ZyXEL Communications Corporation

About This User's Guide

Intended Audience

This manual is intended for people who want to configure the NSA using the Web Configurator.

Note: This guide is a reference for a series of products. Therefore some features or options in this guide may not be available in your product.

Tips for Reading User’s Guides On-Screen

When reading a ZyXEL User’s Guide On-Screen, keep the following in mind:

•If you don’t already have the latest version of Adobe Reader, you can download it from http:// www.adobe.com.

•Use the PDF’s bookmarks to quickly navigate to the areas that interest you. Adobe Reader’s bookmarks pane opens by default in all ZyXEL User’s Guide PDFs.

•If you know the page number or know vaguely which page-range you want to view, you can enter a number in the toolbar in Reader, then press [ENTER] to jump directly to that page.

•Type [CTRL]+[F] to open the Adobe Reader search utility and enter a word or phrase. This can help you quickly pinpoint the information you require. You can also enter text directly into the toolbar in Reader.

•To quickly move around within a page, press the [SPACE] bar. This turns your cursor into a “hand” with which you can grab the page and move it around freely on your screen.

•Embedded hyperlinks are actually cross-references to related text. Click them to jump to the corresponding section of the User’s Guide PDF.

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your device.

Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.

Syntax Conventions

•The NSA may be referred to as the “NSA”, the “device” or the “system” in this User’s Guide.

•Product labels, screen names, field labels and field choices are all in bold font.

•A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “return” key on your keyboard.

•“Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices.

•A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen.

•Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on.

•“e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.

Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The NSA icon is not an exact representation of your device.

Media Server User’s Guide

Document Conventions

Graphics in this book may differ slightly from the product due to differences in operating systems, operating system versions, or if you installed updated firmware/software for your device. Every effort has been made to ensure that the information in this manual is accurate.

NSA	Computer	Notebook computer

Server	Television	Firewall

Router	Switch	Wireless Access Point

Internet

Media Server User’s Guide

Safety Warnings

•Do NOT use this product near water, for example, in a wet basement or near a swimming pool.

•Do NOT expose your device to dampness, dust or corrosive liquids.

•Do NOT store things on the device.

•Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.

•Connect ONLY suitable accessories to the device.

•Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.

•ONLY qualified service personnel should service or disassemble this device.

•Make sure to connect the cables to the correct ports.

•Place connecting cables carefully so that no one will step on them or stumble over them.

•Always disconnect all cables from this device before servicing or disassembling.

•Use ONLY an appropriate power adaptor or cord for your device.

•Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).

•Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.

•Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.

•If the power adaptor or cord is damaged, remove it from the power outlet.

•Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.

•Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.

•CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Dispose them at the applicable collection point for the recycling of electrical and electronic equipment. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product.

•Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.

Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately.

Media Server User’s Guide

	Contents Overview
	Contents Overview
User’s Guide ...........................................................................................................................	19
Getting to Know Your NSA .........................................................................................................	21
zMedia App ................................................................................................................................	25
NAS Starter Utility ......................................................................................................................	35
Web Configurator Basics ...........................................................................................................	43
Tutorials .....................................................................................................................................	63
Technical Reference ............................................................................................................	147
Status Screen ...........................................................................................................................	149
System Setting .........................................................................................................................	153
Storage .....................................................................................................................................	157
Network ...................................................................................................................................	171
Applications ..............................................................................................................................	181
Package Management .............................................................................................................	225
Auto Upload .............................................................................................................................	275
Dropbox ....................................................................................................................................	289
Users ........................................................................................................................................	293
Groups .....................................................................................................................................	299
Shares ......................................................................................................................................	303
Maintenance Screens ..............................................................................................................	311
Protecting Your Data ................................................................................................................	331
Using Time Machine with the NSA ...........................................................................................	337
Troubleshooting .......................................................................................................................	347
Product Specifications ..............................................................................................................	365
Open Source Licences ........................................................................................................	447

Media Server User’s Guide

Contents Overview

Media Server User’s Guide

		Table of Contents

		Table of Contents
About This User's Guide ..........................................................................................................		3
Document Conventions ...........................................................................................................		4
Safety Warnings........................................................................................................................		6
Contents Overview ..................................................................................................................		7
Table of Contents .....................................................................................................................		9
Part I: User’s Guide ................................................................................		19
Chapter	1
Getting to Know Your NSA.....................................................................................................		21
1.1	Overview ..............................................................................................................................	21
	1.1.1 Smartphone App .........................................................................................................	22
	1.1.2 Hard Disks for 2-Bay Models ......................................................................................	22
	1.1.3 Hard Disks for 1-Bay Models ......................................................................................	22
	1.1.4 COPY/SYNC Button ...................................................................................................	23
	1.1.5 RESET Button ............................................................................................................	23
	1.1.6 Removing a Hard Disk ................................................................................................	23
Chapter	2
zMedia App..............................................................................................................................		25
2.1	Overview ..............................................................................................................................	25
2.2	Log into zMedia ....................................................................................................................	25
2.3	File Browser .........................................................................................................................	26
2.4	System .................................................................................................................................	29
	2.4.1 Settings .......................................................................................................................	29
	2.4.2 Status ..........................................................................................................................	29
	2.4.3 Shutdown ....................................................................................................................	32
	2.4.4 Applications ................................................................................................................	33
	2.4.5 Power .........................................................................................................................	34
Chapter	3
NAS Starter Utility...................................................................................................................		35
3.1	Overview ..............................................................................................................................	35
3.2	Starting the NAS Starter Utility .............................................................................................	35
3.3	NAS Seeker Screen .............................................................................................................	35

Media Server User’s Guide

Table of Contents

3.4	Main NAS Starter Utility Screen ...........................................................................................	37
	3.4.1 Directory of the NAS ...................................................................................................	38
3.5	Import Files or Folders with zPilot ........................................................................................	39
3.6	Network Drive .......................................................................................................................	40
3.7	Manage the Device ..............................................................................................................	41
3.8	Configure System Settings ...................................................................................................	41

Chapter	4
Web Configurator Basics.......................................................................................................		43
4.1	Overview ..............................................................................................................................	43
4.2	Accessing the NSA Web Configurator .................................................................................	43
	4.2.1 Access the NSA Via NAS Starter Utility ......................................................................	44
	4.2.2 Web Browser Access ..................................................................................................	44
4.3	Login ....................................................................................................................................	45
4.4	Home Screens ....................................................................................................................	46
	4.4.1 Now Playing (Music) ...................................................................................................	49
	4.4.2 Exif and Google Maps (Photos) ..................................................................................	50
	4.4.3 Slideshow and CoolIris (Photos) ................................................................................	50
	4.4.4 Favorite .......................................................................................................................	51
	4.4.5 File Browser ...............................................................................................................	52
	4.4.6 Share and Folder Names ...........................................................................................	55
	4.4.7 Application Zone .........................................................................................................	56
	4.4.8 System Settings .........................................................................................................	57
4.5	Administration Screens .......................................................................................................	58
	4.5.1 Global Administration Icons .......................................................................................	59
	4.5.2 Navigation Panel .......................................................................................................	60
	4.5.3 Main Window .............................................................................................................	61
	4.5.4 Status Messages .......................................................................................................	61
	4.5.5 Common Screen Icons ..............................................................................................	61
	4.5.6 Session Example (Windows) ......................................................................................	62
Chapter	5
Tutorials...................................................................................................................................		63
5.1	Overview ..............................................................................................................................	63
5.2	Windows 7 Network .............................................................................................................	63
	5.2.1 If the NSA Icon Does Not Display ...............................................................................	65
	5.2.2 NSA Icon Right-click Options .....................................................................................	66
5.3	Windows 7 Network Map .....................................................................................................	67
5.4	Playing Media Files in Windows 7 ........................................................................................	70
5.5	Windows 7 Devices and Printers .........................................................................................	70
	5.5.1 Windows 7 Desktop Shortcut .....................................................................................	72
5.6	Creating a Volume in a 2-Bay NSA ......................................................................................	73
	5.6.1 Creating a RAID 1 Volume .........................................................................................	73

Media Server User’s Guide

	Table of Contents
5.6.2 Migrate Button ............................................................................................................	74
5.6.3 Create an Internal Volume Button ..............................................................................	74
5.7 Creating a Volume in a 1-Bay NSA ......................................................................................	75
5.7.1 Creating a RAID 1 Volume .........................................................................................	76
5.7.2 Migrate Button ............................................................................................................	76
5.7.3 Create a SATA Volume Button ....................................................................................	77
5.7.4 Creating a PC Compatible Volume .............................................................................	79
5.8 Deleting a Volume ................................................................................................................	82
5.9 File Sharing Tutorials ...........................................................................................................	83
5.9.1 Creating a User Account ............................................................................................	83
5.9.2 Creating a Share ........................................................................................................	85
5.9.3 Creating a Group ........................................................................................................	87
5.9.4 Accessing a Share From Windows Explorer ..............................................................	88
5.9.5 Accessing a Share Using FTP ....................................................................................	90
5.9.6 Accessing a Share Through the Web Configurator ....................................................	91
5.10 Download Service Tutorial .................................................................................................	92
5.10.1 Copying/Pasting a Download Link ............................................................................	92
5.10.2 Installing the Link Capture Browser Plugin ...............................................................	95
5.10.3 Using the Link Capture Browser Plugin ..................................................................	100
5.10.4 Configuring the Download Service Preferences .....................................................	102
5.10.5 Using Download Service Notification ......................................................................	104
5.11 Broadcatching Tutorial ......................................................................................................	107
5.12 Printer Server Tutorial ......................................................................................................	111
5.13 Copy and Flickr Auto Upload Tutorial ..............................................................................	113
5.14 FTP Uploadr Tutorial ........................................................................................................	114
5.15 Web Configurator’s Security Sessions .............................................................................	117
5.15.1 Customizing the NSA’s Certificate ..........................................................................	118
5.15.2 Downloading and Installing Customized Certificate ................................................	119
5.15.3 Turn on the NSA’s Web Security ............................................................................	123
5.16 Using FTPES to Connect to the NSA ...............................................................................	130
5.17 Using a Mac to Access the NSA ......................................................................................	131
5.17.1 Finder .....................................................................................................................	132
5.17.2 Go Menu .................................................................................................................	133
5.18 How to Use the BackupPlanner .......................................................................................	134
5.18.1 Creating an Archive Backup ...................................................................................	134
5.18.2 Creating a Synchronization Backup .......................................................................	137
5.18.3 Restoring Archived Files by Backup Job ................................................................	140
5.18.4 Restoring by Backup Files ......................................................................................	143
Part II: Technical Reference.................................................................	147

Media Server User’s Guide

Table of Contents

Chapter	6
Status Screen ........................................................................................................................		149
6.1	Overview ............................................................................................................................	149
6.2	The Status Screen .............................................................................................................	149
Chapter	7
System Setting......................................................................................................................		153
7.1	Overview ............................................................................................................................	153
7.2 What You Can Do ..............................................................................................................		153
7.3	What You Need to Know ....................................................................................................	153
7.4	The Server Name Screen .................................................................................................	154
7.5	The Date/Time Screen .......................................................................................................	154
Chapter	8
Storage ..................................................................................................................................		157
8.1	Overview ............................................................................................................................	157
	8.1.1 What You Need to Know About Storage ...................................................................	157
8.2	The Storage Screen ...........................................................................................................	158
	8.2.1 Disk Replacement Restrictions .................................................................................	158
	8.2.2 Storage Screen .........................................................................................................	159
	8.2.3 Volume Status ...........................................................................................................	160
8.3	Creating an Internal (SATA) Volume ..................................................................................	161
8.4	Editing a Volume ................................................................................................................	163
	8.4.1 Scanning a Volume ...................................................................................................	164
8.5	Creating an External (USB) Volume ...................................................................................	164
	8.5.1 External Disks ...........................................................................................................	165
8.6	Storage Technical Reference .............................................................................................	166
	8.6.1 Volumes and RAID ...................................................................................................	166
	8.6.2 Choosing a Storage Method for a Volume ................................................................	166
	8.6.3 Storage Methods ......................................................................................................	167
Chapter	9
Network .................................................................................................................................		171
9.1	Overview ............................................................................................................................	171
9.2 What You Can Do ..............................................................................................................		171
9.3	What You Need to Know ....................................................................................................	171
9.4	The TCP/IP Screen ............................................................................................................	173
9.5	UPnP Port Mapping Screen ...............................................................................................	175
	9.5.1 UPnP and the NSA’s IP Address ..............................................................................	176
	9.5.2 UPnP and Security ...................................................................................................	176
	9.5.3 The NSA’s Services and UPnP .................................................................................	177
	9.5.4 Configuring UPnP Port Mapping ..............................................................................	177
9.6	The PPPoE Screen ...........................................................................................................	179

Media Server User’s Guide

		Table of Contents

Chapter	10
Applications ..........................................................................................................................		181
10.1 Overview ..........................................................................................................................		181
10.2 What You Can Do ............................................................................................................		181
10.3 What You Need to Know ..................................................................................................		181
10.4 FTP Server .......................................................................................................................		184
10.5 The Media Server Screens ............................................................................................		185
	10.5.1 The Media Server Share Publish Screen .............................................................	187
	10.5.2 The Media Server ID3 Tag Decoding Screen .......................................................	188
	10.5.3 The Media Server iTunes Server Screen .............................................................	189
	10.5.4 The Media Server SqueezeCenter Screen ...........................................................	189
10.6 The Download Service Screen .........................................................................................		190
	10.6.1 Adding a Download Task ........................................................................................	193
	10.6.2 Configuring General Settings .................................................................................	195
	10.6.3 Configuring the BitTorrent Settings .........................................................................	197
	10.6.4 Edit IP Filter ...........................................................................................................	199
	10.6.5 Selecting Files to Download ...................................................................................	200
	10.6.6 Displaying the Task Information .............................................................................	201
10.7 The Web Publishing Screen .............................................................................................		202
10.8 The Broadcatching Screen ...............................................................................................		203
	10.8.1 Adding a Broadcatching Channel ...........................................................................	205
	10.8.2 Editing a Broadcatching Channel ..........................................................................	208
10.9 The Print Server Screen ..................................................................................................		209
	10.9.1 Print Server Rename .............................................................................................	210
10.10 The Copy/Sync Button Screen .......................................................................................		211
10.11 Technical Reference .......................................................................................................		212
	10.11.1 Sharing Media Files on Your Network ...................................................................	212
	10.11.2 Download Service .................................................................................................	213
	10.11.3 Link Capture Browser Plugin ................................................................................	214
	10.11.4 Download Service Notification ..............................................................................	214
	10.11.5 BitTorrent Security .................................................................................................	215
	10.11.6 Web Publishing Example ......................................................................................	217
	10.11.7 Web Publishing .....................................................................................................	218
	10.11.8 Channel Guides for Broadcatching .......................................................................	219
	10.11.9 Printer Sharing ......................................................................................................	220
	10.11.10 Copying Files ......................................................................................................	220
	10.11.11 Synchronizing Files .............................................................................................	221
Chapter	11
Package Management ..........................................................................................................		225
11.1 Overview ..........................................................................................................................		225
11.2 What You Can Do .............................................................................................................		225
11.3 What You Need to Know ..................................................................................................		225

Media Server User’s Guide

Table of Contents
11.4 Package Management Screen ........................................................................................	226
11.4.1 Displaying the Package Information ......................................................................	229
11.5 DyDNS Screen ...............................................................................................................	229
11.6 NFS Screen ....................................................................................................................	230
11.6.1 Add/Edit NFS Share ...............................................................................................	232
11.6.2 NFS Session ..........................................................................................................	233
11.7 SMART Screen ..............................................................................................................	233
11.7.1 SMART Brief Summary ..........................................................................................	235
11.7.2 SMART Full Summary ...........................................................................................	236
11.8 Protect Screens ..............................................................................................................	237
11.9 Backup Screens ..............................................................................................................	237
11.9.1 Backup: Step 1 .......................................................................................................	238
11.9.2 Backup: Step 2 .......................................................................................................	240
11.9.3 Backup: Step 3 .......................................................................................................	242
11.9.4 Backup: Step 4 .......................................................................................................	243
11.9.5 Edit Job Screen .......................................................................................................	244
11.9.6 Edit Job: Step 1 ......................................................................................................	245
11.9.7 Edit Job: Step 2 ......................................................................................................	246
11.9.8 Restore Archive Screen ..........................................................................................	247
11.9.9 Restore Archive: Step 1 .....................................................................................	247
11.9.10 Restore Archive: Step 2 .......................................................................................	248
11.9.11 Restore Archive: Step 3 .......................................................................................	249
11.10 Restore Screen .............................................................................................................	249
11.10.1 Restore: Step 1 ....................................................................................................	250
11.10.2 Restore: Step 2 ....................................................................................................	251
11.10.3 Restore: Step 3 ....................................................................................................	252
11.10.4 Restore: Step 4 ....................................................................................................	253
11.11 Syslog Server Screen ...................................................................................................	253
11.12 TFTP Server Screen ....................................................................................................	255
11.13 eMule Screens ............................................................................................................	256
11.13.1 eMule Server Screen ...........................................................................................	256
11.13.2 Add Server ...........................................................................................................	258
11.13.3 Edit Server ...........................................................................................................	258
11.13.4 My Info .................................................................................................................	259
11.13.5 eMule Task Screen .............................................................................................	260
11.13.6 Add Task ..............................................................................................................	262
11.13.7 Preferences ..........................................................................................................	263
11.13.8 Edit IP Filter .........................................................................................................	266
11.13.9 Share Browsing ....................................................................................................	266
11.13.10 Task Info .............................................................................................................	268
11.13.11 eMule Search Screen ........................................................................................	269
11.14 pyLoad Screen ...............................................................................................................	271
11.15 Technical Reference .......................................................................................................	271

Media Server User’s Guide

		Table of Contents

	11.15.1 S.M.A.R.T Attributes .............................................................................................	272
Chapter	12
Auto Upload ..........................................................................................................................		275
12.1	Overview ..........................................................................................................................	275
12.2 What You Can Do ............................................................................................................		275
12.3 What You Need to Know ..................................................................................................		275
12.4	The Flickr/YouTube Screen .............................................................................................	275
	12.4.1 Configuring the Flickr Settings ...............................................................................	276
	12.4.2 Configuring the YouTube Settings .........................................................................	281
12.5	The FTP Uploadr Screen ................................................................................................	284
	12.5.1 Adding or Editing an FTP Server Entry .................................................................	285
	12.5.2 The FTP Uploadr Preferences Screen ..................................................................	286
Chapter	13
Dropbox		289
13.1	Overview ..........................................................................................................................	289
13.2	Dropbox Screen ...............................................................................................................	289
13.3	How to Use Dropbox with the NSA ..................................................................................	291
Chapter	14
Users......................................................................................................................................		293
14.1 ..........................................................................................................................	Overview	293
14.2 ............................................................................................................What You Can Do		293
14.3 ...........................................................................................................	The Users Screen	293
..............................................................................................................	14.3.1 User Icons	295
................................................................................	14.3.2 Adding or Editing an Account	295
.............................................................................................................	14.3.3 Usernames	297
14.4 .........................................................................................................	Displaying User Info	297
Chapter	15
Groups ...................................................................................................................................		299
15.1 ..........................................................................................................................	Overview	299
15.2 ............................................................................................................What You Can Do		299
15.3 .........................................................................................................	The Groups Screen	299
......................................................................................	15.3.1 Adding or Editing a Group	300
.........................................................................................................	15.3.2 Group Names	301
Chapter	16
Shares....................................................................................................................................		303
16.1 ..........................................................................................................................	Overview	303
16.2 ............................................................................................................What You Can Do		303
16.3 .........................................................................................................	The Shares Screen	303

Media Server User’s Guide

Table of Contents

16.3.1 Adding or Editing Share .........................................................................................	305
16.3.2 Configuring Advanced Share Access ....................................................................	306
16.3.3 Public and ANONYMOUS Share Access Rights ....................................................	307
16.4 The Recycle Bin Configuration Screen ...........................................................................	307
16.4.1 Recycle Bins ...........................................................................................................	307
16.4.2 Configuring Recycle Bins .......................................................................................	308
16.5 The Share Browser Screen .............................................................................................	308
16.5.1 Moving or Copying Files ........................................................................................	310


Chapter	17
Maintenance Screens ...........................................................................................................			311
17.1		Overview ..........................................................................................................................	311
17.2 What You Can Do ............................................................................................................			311
17.3		The Power Screen ..........................................................................................................	311
	17.3.1 Editing the Power Control Schedule Screen .........................................................		313
17.4		The Log Screen ...............................................................................................................	315
	17.4.1 Report Config Screen .............................................................................................		315
	17.4.2 Email Setting .........................................................................................................		316
	17.4.3 Report Setting ........................................................................................................		317
	17.4.4 Syslog Server Setting ............................................................................................		317
17.5		The Configuration Screen ...............................................................................................	318
17.6		SSL Certification .............................................................................................................	319
	17.6.1 Modifying or Creating a Certificate ........................................................................		320
17.7		The Firmware Upgrade Screen ........................................................................................	321
17.8		The Shutdown Screen .....................................................................................................	322
17.9		Technical Reference .........................................................................................................	323
	17.9.1 Log Classes ............................................................................................................		323
	17.9.2 Log Severity Levels ................................................................................................		324
	17.9.3 Log Messages ........................................................................................................		324
Chapter	18
Protecting Your Data ............................................................................................................			331
18.1		Overview ..........................................................................................................................	331
18.2		Protection Methods ..........................................................................................................	331
18.3		Configuration File Backup and Restoration ......................................................................	331
18.4		Memeo Autobackup .........................................................................................................	332
	18.4.1 Memeo Autobackup Installation and Setup ............................................................		332
	18.4.2 Using Memeo Autobackup After the Initial Setup ...................................................		334
Chapter	19
Using Time Machine with the NSA......................................................................................			337
19.1		Overview ..........................................................................................................................	337
19.2		Create an Account and a Share on the NSA ...................................................................	337

Media Server User’s Guide

				Table of Contents

19.3		Set Time Machine to Support Network Volume ...............................................................		339
19.4		Mounting the NSA on the Mac .........................................................................................		340
19.5		Creating a Sparse Bundle File for the NSA ......................................................................		341
	19.5.1 Finding out Computer Name and MAC Address ....................................................			341
	19.5.2 Creating a Sparse Bundle File ................................................................................			342
	19.5.3 Mounting the Sparse Bundle to the NSA ................................................................			344
19.6		Using Time Machine ........................................................................................................		345
Chapter	20
Troubleshooting....................................................................................................................				347
20.1		Troubleshooting Overview ...............................................................................................		347
20.2		Power, Hardware, Connections, and LEDs ......................................................................		347
20.3		NAS Starter Utility ............................................................................................................		349
20.4		NSA Login and Access ....................................................................................................		350
	20.4.1 Enabling Scripting of Safe ActiveX Controls ...........................................................			352
20.5		I Cannot Access The NSA ...............................................................................................		354
20.6		Users Cannot Access the NSA ........................................................................................		354
20.7		External USB Drives ........................................................................................................		356
20.8		Firmware ..........................................................................................................................		356
20.9		File Transfer .....................................................................................................................		356
20.10 Networking .....................................................................................................................				357
20.11 Some Features’ Screens Do Not Display .......................................................................				357
20.12 Media Server Functions .................................................................................................				358
20.13 Download Service and Broadcatching Functions ...........................................................				360
20.14 Web Publishing ..............................................................................................................				361
20.15 Auto Upload ...................................................................................................................				362
20.16 Package Management ...................................................................................................				362
20.17 Backups .........................................................................................................................				363
Chapter	21
Product Specifications.........................................................................................................				365
21.1		LEDs ................................................................................................................................		365
21.2		Supported Media Server Content Formats ......................................................................		366
21.3		Supported iTunes Server Content Formats ......................................................................		367
Appendix	A Setting Up Your Computer’s IP Address ..........................................................			369
Appendix	B Pop-up Windows, JavaScripts and Java Permissions......................................			397
Appendix	C Common Services............................................................................................			407
Appendix	D		Importing Certificates .......................................................................................	411
Appendix	E		Legal Information..............................................................................................	437

Media Server User’s Guide

Table of Contents
Index ......................................................................................................................................	439
Part III: Open Source Licences............................................................	447

Media Server User’s Guide

PART I

User’s Guide

Getting to Know Your NSA

1.1 Overview

This chapter covers the main features and applications of the NSA. Use the NSA to do the following.

•Back up and share files on your network.

•Use the COPY/SYNC button to copy or synchronize files between the NSA and USB devices like card readers, MP3 players, mass storage devices, and digital cameras without using a computer.

•Have the NSA handle large file downloads.

•Automatically download files from website feeds for convenient viewing.

•Use the included media client software or a media client device like the DMA-2501 to play the video, music and photo files on the NSA.

•Use the NSA’s website to share files with remote users.

•Use iTunes on your computer to play video and music files stored on the NSA.

•Share printers.

•Automatically upload photo and video files to your FTP server, Flickr, and YouTube accounts. Figure 1 Example of the NSA in a Home Network

NSA

Above is the NSA in a home network. Users back up and share data on the NSA. The DMA-2501 plays the NSA’s media files on the TV. A USB hard drive provides extra storage space and files are copied directly from the USB mass storage device to the NSA.

Media Server User’s Guide

Chapter 1 Getting to Know Your NSA

Place the NSA behind a firewall and/or IDP (Intrusion Detection and Prevention) device to protect it from attacks from the Internet.

Note: See Chapter 21 on page 365 for a more detailed list of NSA features.

Refer to the Quick Start Guide for hardware connections and how to install hard drives.

Note: Turn off and disconnect the NSA before you install or remove the internal hard disk or disks.

•The NSA325 is a 2-bay model.

•At the time of writing no 1-bay models support the firmware version documented in this User’s Guide.

1.1.1Smartphone App

Use ZyXEL’s zMedia app to play files and manage the NSA from your iOS version 3 or later device or Android version 2.1 or later smartphone.

1.1.2 Hard Disks for 2-Bay Models

The 2-bay NSA models have two internal hard disk bays. Install one or two SATA (Serial Advanced Technology Attachment) hard disks. Note that both SATA hard disks are treated as internal or SATA volumes in the Storage > Volume screen (Section 8.3 on page 161). Any hard disk connected to the USB port(s) is considered an external or USB volume.

1.1.3 Hard Disks for 1-Bay Models

The 1-bay NSA models have one internal hard disk bay and one external SATA (eSATA) port. This allows you to connect one internal SATA (Serial Advanced Technology Attachment) hard disk and one eSATA hard disk (optional).

Initializing the internal hard disk configures it as a JBOD volume by default. JBOD stands for Just a Bunch Of Disk and in this storage method, all disk space is used for your data - none is used for backup. If you are not using an eSATA hard disk, JBOD is the only storage method you can use.

If you attach an eSATA (external SATA) hard disk, you can create a RAID 1 volume. RAID 1 allows data recovery in case your hard disk fails. To create a RAID 1 volume on the NSA, you must delete the JBOD volume created by the firmware. Refer to Section 8.3 on page 161 for the Storage screen where you can create the RAID 1 volume.

The eSATA hard disk can also be configured as a JBOD or a PC Compatible Volume. See Section 8.1.1 on page 157 for more information on these storage methods.

Note that both SATA and eSATA hard disks are treated as internal or SATA volumes in the Storage screen (Section 8.3 on page 161). Any hard disk connected to the USB port(s) is considered an external or USB volume.

Media Server User’s Guide

Chapter 1 Getting to Know Your NSA

1.1.4 COPY/SYNC Button

Use the COPY/SYNC button on the front panel to copy or synchronize files between a connected USB device and the NSA. See Section 10.10 on page 211 for more details on how to configure the copy/sync settings.

1.1.5 RESET Button

Use the RESET button on the rear panel to restore the NSA’s default settings.

Figure 2 The RESET Button

Press	1 Beep	2 Beeps
			5 more seconds
			5 more seconds

	Release to Reset		Release to
	IP Address		Release to
	IP Address		Clear All Settings
	Password

•Press the RESET button until you hear one beep (after about two seconds), then release it. You will hear one more beep after you release the button.

This resets the NSA’s IP address and password to the default values.

•Press the RESET button until you hear two beeps. After the second beep, continue pressing the button for five more seconds, then release it. You will hear three quick beeps after you release the button.

This resets the NSA to the factory default configuration. All settings you have configured on the NSA, including IP address, password, user accounts, groups, and so on will be reset to the factory defaults.

The reset process does NOT affect the volume settings, nor data stored on the NSA.

You should periodically back up your configuration file to your computer (see Section 17.5 on page 318 for details about managing the NSA’s configuration file). You could then restore your configuration in the event that you or someone else reset the NSA to the factory defaults.

Note: You should keep the NSA in a secure location in order to prevent unauthorized reset of the device.

You may need to close and re-open the NAS Starter Utility to discover the NSA. This is because the NSA automatically re-acquires IP address information, so its IP address may change. If no IP address information is assigned, the NSA uses Auto-IP to assign itself an IP address and subnet mask. For example, you could connect the NSA directly to your computer. If the computer is also set to get an IP address automatically, the computer and the NSA will choose addresses for themselves and be able to communicate.

1.1.6 Removing a Hard Disk

Turn off and disconnect the NSA before you remove an internal hard disk.

Media Server User’s Guide

Chapter 1 Getting to Know Your NSA

If you need to remove a hard drive, use the hard disk removal handle included inside the front lid.

Figure 3 Removing a Hard Disk

Media Server User’s Guide

zMedia App

2.1 Overview

Install ZyXEL’s zMedia app from the Apple App Store, Android Market, or www.zyxel.com to play files and manage the NSA from your iOS device or Android smartphone.

2.2Log into zMedia

1Tap the zMedia icon to open the app and automatically search for NSAs on your network. Figure 4 zMedia App Icon

2Select an NSA if you have more than one. Figure 5 zMedia Automatic Discovery

Media Server User’s Guide

Chapter 2 zMedia App

3Use the admin user name and password to log in. Figure 6 zMedia Login

2.3File Browser

Tap File Browser to look through and play files on the NSA.

Figure 7 zMedia File Browser

Media Server User’s Guide

Chapter 2 zMedia App

Tap a share to view its contents.

Figure 8 zMedia Shares

Media Server User’s Guide

Chapter 2 zMedia App

Tap a file to play or open it using your device’s browser. Here are some examples.

Figure 9 zMedia File Playback

Photo		Music

Video

Document

Media Server User’s Guide

Chapter 2 zMedia App

2.4 System

Tap System to view configure the admin account password, view system status, shutdown (or restart), manage applications, or configure power schedule and management settings.

Figure 10 zMedia System

2.4.1 Settings

Set the admin account password.

Figure 11 zMedia Settings

2.4.2Status

•Tap System Information to see general NSA system information.

•Tap Volume Status to view information about the internal and external volumes.

•Tap S.M.A.R.T (this appears if the SMART package is installed) for hard disk health and performance details.

Media Server User’s Guide

Chapter 2 zMedia App

• Tap Active Sessions to see which users are connected to the NSA. Figure 12 zMedia Status

2.4.2.1 System Information

An arrow indicates a newer firmware version is available. Tap the arrow to upgrade the firmware.

Do not turn off the NSA while it is upgrading the firmware or you may render it unusable.

Figure 13 zMedia System Information and Firmware Upgrade

Media Server User’s Guide

+ 505 hidden pages