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Operating Instructions
Hardware Guide
1 Guide to the Printer
2 Installing the Printer and Options
3Connecting the Printer
4Configuration
5Paper and Other Media
6Replacing Consumables
7Cleaning the Printer
8Troubleshooting
9 Removing Misfed Paper
10 Appendix
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety Information" before using the machine.
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.
Important
Contents of this manual are subject to change without prior notice.
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer.
The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.
Some illustrations in this manual might be slightly different from the machine.
TABLE OF CONTENTS |
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How to Read This Manual................................................................................................................................. |
4 |
Symbols........................................................................................................................................................... |
4 |
Machine Types............................................................................................................................................... |
4 |
Notes............................................................................................................................................................... |
4 |
Model-Specific Information............................................................................................................................... |
5 |
Positions of WARNING and CAUTION labels....................................................................................... |
7 |
Power Switch Symbols................................................................................................................................... |
9 |
Manuals for This Printer................................................................................................................................... |
10 |
List of Option..................................................................................................................................................... |
11 |
Operating Instructions...................................................................................................................................... |
12 |
Reading the HTML Manuals on the CD-ROMs......................................................................................... |
12 |
Reading the HTML Manuals That You Install on the Computer............................................................... |
12 |
1. Guide to the Printer |
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Exterior: Front View.......................................................................................................................................... |
15 |
Exterior: Rear View........................................................................................................................................... |
17 |
Inside................................................................................................................................................................. |
18 |
Control Panel.................................................................................................................................................... |
20 |
2. Installing the Printer and Options |
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Installing the Printer.......................................................................................................................................... |
23 |
Where to Put the Printer............................................................................................................................... |
23 |
Unpacking.................................................................................................................................................... |
26 |
Turning the Power On.................................................................................................................................. |
33 |
Selecting the Display Language................................................................................................................. |
36 |
Test Printing................................................................................................................................................... |
36 |
Installing Option............................................................................................................................................... |
38 |
Attaching Paper Feed Unit.......................................................................................................................... |
38 |
3. Connecting the Printer |
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Network Connection........................................................................................................................................ |
41 |
Reading the LED Lamps............................................................................................................................... |
42 |
USB Connection............................................................................................................................................... |
44 |
4. Configuration |
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Ethernet Configuration..................................................................................................................................... |
47 |
Specifying an IP Address for IPv4 (No DHCP).......................................................................................... |
49 |
1
Receiving an IP Address for IPv4 Automatically (DHCP) |
.........................................................................50 |
Specifying an IP Address for IPv6 (No DHCP).......................................................................................... |
52 |
Receiving an IP Address for IPv6 Automatically (DHCP)......................................................................... |
54 |
Setting the Ethernet Speed.......................................................................................................................... |
55 |
5. Paper and Other Media |
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Paper and Other Medias Supported by This Printer..................................................................................... |
57 |
Paper Recommendations................................................................................................................................. |
61 |
Loading Paper.............................................................................................................................................. |
61 |
Storing Paper................................................................................................................................................ |
61 |
Types of Paper and Other Media.............................................................................................................. |
61 |
Specifications of Paper Types..................................................................................................................... |
62 |
Paper Not Supported by This Printer.......................................................................................................... |
68 |
Paper Storage Precautions.......................................................................................................................... |
69 |
Print Area...................................................................................................................................................... |
69 |
Loading Paper.................................................................................................................................................. |
71 |
Loading Paper in Tray 1.............................................................................................................................. |
71 |
Loading Paper in the Bypass Tray.............................................................................................................. |
84 |
Loading Paper in Tray 2.............................................................................................................................. |
90 |
Loading Envelopes....................................................................................................................................... |
92 |
6. Replacing Consumables |
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Replacing the Print Cartridges......................................................................................................................... |
99 |
Replacing the Waste Toner Bottle................................................................................................................ |
105 |
Replacing the Intermediate Transfer Unit (for Type 2)................................................................................ |
111 |
Replacing the Fusing Unit and Transfer Roller (for Type 2)........................................................................ |
112 |
7. Cleaning the Printer |
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Cautions to Take When Cleaning................................................................................................................ |
113 |
Cleaning the Toner Density Sensor.............................................................................................................. |
114 |
Cleaning the Friction Pad and the Paper Feed Roller................................................................................. |
116 |
Cleaning the Registration Roller and the Paper Tray.................................................................................. |
119 |
8. Troubleshooting |
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Error & Status Messages on the Control Panel............................................................................................ |
123 |
Panel Indicator............................................................................................................................................... |
127 |
Printer Does Not Print.................................................................................................................................... |
128 |
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When the Printer is Directly Connected to a Computer via USB Cable............................................... |
129 |
Other Printing Problems................................................................................................................................. |
132 |
Additional Troubleshooting........................................................................................................................... |
142 |
9. Removing Misfed Paper |
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When Paper is Jammed................................................................................................................................. |
143 |
When "Internal Misfeed" Appears........................................................................................................... |
144 |
When "Misfeed: PprTray", "Misfeed: Tray 1", or "Misfeed: Tray 2" Appears..................................... |
147 |
When "Misfd: Dupl Unit" Appears........................................................................................................... |
148 |
When "Misfd: Stnd Tray" Appears........................................................................................................... |
149 |
10. Appendix |
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If the Printer is Not Going to Be Used for a Long Time............................................................................... |
151 |
Preparing the Printer For a Long Period of Inactivity.............................................................................. |
151 |
Using the Printer Again after it has been Inactive for a Long Period..................................................... |
152 |
Moving and Transporting the Printer............................................................................................................ |
154 |
Moving the Printer..................................................................................................................................... |
155 |
Consumables.................................................................................................................................................. |
156 |
Print Cartridge............................................................................................................................................ |
156 |
Waste Toner Bottle.................................................................................................................................... |
157 |
Specifications................................................................................................................................................. |
158 |
Main Unit................................................................................................................................................... |
158 |
Options....................................................................................................................................................... |
161 |
Trademarks..................................................................................................................................................... |
162 |
INDEX........................................................................................................................................................... |
165 |
3
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the information indicated by the symbol that corresponds to the region of the model you are using. For details about which symbol corresponds to the model you are using, see p.5 "Model-Specific Information".
Machine Types
The model names of the machines do not appear in the following pages.
Check the type of your machine before reading this manual.
•Type 1: SP C240DN
•Type 2: SP C242DN
Certain types might not be available in some countries. For details, please contact your local dealer.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
4
Model-Specific Information
This section explains how you can identify the model type and region of your machine.
This machine comes in two models which vary in printer drivers they support. Check the label of the printer driver CD-ROM for the supported printer driver.
When describing procedures that are model-specific, this manual refers to the different machine models as Type 1 or Type 2. The following table describes the model types.
Model types
Model type |
Supported printer driver |
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Type 1 |
DDST driver |
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Type 2 |
PCL and PostScript 3 drivers |
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Furthermore, there is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label.
CER068
The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
•CODE XXXX -22, -27
•220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
•CODE XXXX -17
•120 V
5
•Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units.
6
Positions of 
WARNING and 
CAUTION labels
This machine has labels for 
WARNING and 
CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated.
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CER069
1
Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site.
Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children.
2
Do not touch labelled gray areas. The areas can get very hot.
3
7
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site.
Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children.
4
Be careful not to trap your fingers when opening or closing the top cover. 5
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.
Disposal should take place at an authorized dealer or an appropriate collection site.
If you dispose of the used toner containers yourself, dispose of them according to local regulations.
Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children.
6
8
The printer weighs approximately 23.8 kg (52.5 lb). When moving the printer, use the inset grips on both sides, and lift slowly in pairs.
Power Switch Symbols
The meanings of the symbols for the switches on this machine are as follows:
•: POWER ON
•
: POWER OFF
9
Manuals for This Printer
Read this manual carefully before you use this printer.
Refer to the manuals that are relevant to what you want to do with the printer.
•Media differ according to manual.
•The printed and electronic versions of a manual have the same contents.
•Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files.
•A Web browser must be installed in order to view the html manuals.
Safety Information
Contains information about safe usage of this printer.
To avoid injury and prevent damage to the printer, be sure to read this.
Quick Installation Guide
Contains procedures for removing the printer from its box, and connecting it to a computer.
Hardware Guide (This manual)
Contains information about paper; names and functions of the parts of this printer; and procedures such as installing options, replacing consumables, responding to error messages, and resolving jams.
Driver Installation Guide
Contains procedures for installing the PCL and DDST printer drivers. This manual is included on the driver CD-ROM.
PostScript 3 Installation Guide (Type 2 only)
Contains procedures for installing the PostScript 3 printer driver. This manual is included on the driver CD-ROM.
Software Guide
Contains information about using this printer, its software, and its security functions.
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List of Option
This section provides a list of option for this printer, and how it is referred to as in this manual.
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Option List |
Referred to as |
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Paper Feed Unit TK1010 |
Paper feed unit |
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•For details about the specifications of this option, see "Specifications".
•p.158 "Specifications"
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Operating Instructions
This section explains how to use HTML format manuals.
Reading the HTML Manuals on the CD-ROMs
This section describes how to read the HTML manuals on the supplied manual CD-ROMs.
1.Insert the CD-ROM into the CD-ROM drive of your computer.
2.Select a language and a product, and then click [OK].
3.Click [Read HTML manuals].
4.Click the title of manual you want to read.
The browser opens, and then the manual appears.
•The browsers we recommend are Internet Explorer 6 or later, Firefox 3.5 or later, and Safari 4.0 or later.
•Non-recommended browsers can display the simplified manual only.
•If you are using an earlier or non-recommended browser and the simplified version of the documentation does not appear automatically, open index.htm, which can be found in the following folder on the CD-ROM: MANUAL_HTML\LANG\(language)\(manual)\unv
•Depending on your computer's operating environments, you can select the HTML manual from the following two versions:
•Standard version
•Simplified version
•If you want to read the HTML manuals on a Macintosh, insert the CD-ROM into the CD-ROM drive, and then click [Read HTML manuals].
•If JavaScript is disabled or unavailable in your browser, you will not be able to search or use certain buttons in the HTML documentation.
Reading the HTML Manuals That You Install on the Computer
This section describes how to install and read the HTML manuals on your computer. For easy access, we recommend you install the manuals on your computer.
1.Insert the CD-ROM into the CD-ROM drive of your computer.
2.Select a language and a product, and then click [OK].
3.Click [Install manuals].
12
4.Install the HTML manuals following the on-screen instructions.
5.When the installation is complete, click [Finish].
6.Click [Exit].
7.Open the HTML manuals that you installed.
When opening the manuals from an icon, double-click the manual icon on the desktop. When opening the manuals from the [Start] menu, point to [All Programs], and then [Product Name].
8.Click the title of the manual you want to read.
•You need administrator permissions to install the manuals. Log in as an Administrators group member.
•The system requirements for installing the manuals are as follows:
•Operating system: Windows XP/Vista/7, Windows Server 2003/2003 R2/2008/2008 R2
•Minimum display resolution: 800 × 600 pixels
•If you cannot install a manual, copy the "MANUAL_HTML" folder to your computer's hard drive, and then run "Setup.exe".
•To delete an installed manual, on the [Start] menu, click [All Programs], then [Product Name], and then uninstall the data.
•Depending on the settings made during installation, menu folder names may differ.
13
14
1. Guide to the Printer
This chapter explains the names and functions of the printer's components.
Exterior: Front View |
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CER020
1.Top Cover
Open this cover to replace the print cartridge.
2.Control Panel
Contains keys for printer control and indicators that shows the printer status.
3.Front Cover
Open this cover to replace the waste toner bottle or remove jammed paper. To open this cover, pull the lever on the right side of the printer.
4.Power Switch
Use this switch to turn the power on and off.
5.Bypass Tray
Load paper sheet by sheet.
6.Tray 1
Up to 250 sheets of plain paper can be loaded.
7.Top Cover Open Lever
15
1. Guide to the Printer
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Standard Tray Extension |
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Use this to support sheets that come out curled after they are printed. |
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Flip open the extension by pushing down on the end that is toward the rear of the machine. |
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9. |
Stop Fences |
Use these to stop legal-size or A4-size/letter-size prints falling behind the machine. For legal-size prints, raise the rear fence.
For A4-size prints, raise the forward fence.
10.Standard Tray
Output is stacked here with the print side down.
16
Exterior: Rear View
Exterior: Rear View
1
CER021
1.Front Cover Open Lever
2.Cable Cover
3.Power Socket
4.Rear Cover
Remove this cover when you load paper larger than A4 in the paper tray.
5.Ethernet Port
Use a network interface cable to connect the printer to the network.
6.USB Host Interface
Use a USB cable to connect the digital camera to the printer. You can print images directly from a digital camera, without having to connect to a computer.
7.USB Port
Use a USB cable to connect the printer to the host computer.
•Make sure the digital camera you connect to the printer for PictBridge and direct printing supports PictBridge.
17
1. Guide to the Printer
Inside
1
CER022
1.Print Cartridge
Loads from the printer rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). If the following message appears on the control panel, replace the print cartridge:
"Replace Toner:"
2.Fusing Unit
Fuses toner to the paper.
You might have to handle this unit to check for or remove jammed paper.
If the following message appears on the control panel, contact your service representative to replace the fusing unit:
"Replace Fusing Unit"
3.Waste Toner Bottle
Collects toner that is wasted during printing.
If the following message appears on the control panel, replace the waste toner bottle: "Replace Waste Toner Bottle"
4.Transfer unit
Removes to change a waste toner bottle.
If the following message appears on the control panel, contact your service representative to replace the fusing unit.
"Replace Transfer Roller"
18
Inside
•For details about the messages which appear on the screen to prompt you to replace the units, see p.123 "Error & Status Messages on the Control Panel".
1
19
1. Guide to the Printer
Control Panel
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CER019
1.[Stop/Start] key
If you press this key, the printer stops receiving data, and printing is not possible.
2.[Job Reset] key
Press this key to cancel a job that is printing out.
3.[Menu] key
Press this key to make and check the current printer settings. Press the [Menu] key again to return to the ready condition.
4.Display
Displays current printer status and error message.
5.[Escape] key
Press this key to cancel an operation or to return to the previous display.
6.[OK] key
Press this key to confirm settings and setting values, or move to the next menu level.
7.Scroll Keys
Press to move the cursor in each direction, step by step.
8.Data In Indicator
Flashes when the printer is receiving data from a computer. The data indicator is lit if there is data to be printed.
9.Alert Indicator
Lights up in red whenever printer error occurs. Use display to check the error. Flashes in yellow when toner is nearly empty.
10.Power Indicator
Remains lit while the power is on. It is unlit when the power is off.
20
Control Panel
•The actual control panel may look different from the illustration, depending on the country of use or model type.
1
21
1. Guide to the Printer
1
22
2. Installing the Printer and Options
This chapter explains how to set up, configure the printer for operation, and install the optional paper feed unit for this printer.
Installing the Printer
2
This section describes how to install the printer and perform settings after installation.
Where to Put the Printer
The printer's location should be carefully chosen because environmental conditions greatly affect its performance.
•The supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury.
•Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock might occur.
•The wall outlet shall be installed near the machine and shall be easily accessible.
•Connect the machine only to the power source described in this manual. Connect the power cord directly into a wall outlet and do not use an extension cord. Do not damage, break or make any modifications to the power cord. Do not place heavy objects on it. Do not pull it hard nor bend it more than necessary. These actions could cause an electric shock or fire.
•Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock.
23
2.Installing the Printer and Options
•Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine.
2
• Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur.
• Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.
• Do not place heavy objects on the machine. Doing so can cause the machine to topple over, possibly resulting in injury.
• Keep the machine in an area that is within optimum environmental conditions. Operating the machine in an environment that is outside the recommended ranges of humidity and temperature can cause an electrical fire hazard. Keep the area around the socket free of dust. Accumulated dust can become an electrical fire hazard.
• Make sure the room where you are using the machine is well ventilated and spacious. Good ventilation is especially important when the machine is used heavily.
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
• Machine sound levels exceeding [Sound Power Level (Black and White)] > 63dB (A) are not suitable for desk work environments, so place the machine in another room.
24
Installing the Printer
•Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the machine to malfunction.
Space Required for Installation
The recommended (or minimum) space requirements are as follows: |
2 |
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CER118
Optimum Environmental Conditions
Permissible and recommended temperature and humidity ranges are as follows:
CER119 |
•White area: Permissible Range
•Blue area: Recommended Range Environments to Avoid
25
2.Installing the Printer and Options
•Areas exposed to direct sunlight or strong light
•Dusty areas
•Areas with corrosive gases
•Areas that are excessively cold, hot, or humid
2 • Areas directly exposed to currents of hot, cold, or room-temperature air from air conditioners
•Areas directly exposed to radiant heat from heaters
•Locations near air conditioners or humidifiers
•Locations near other electronic equipment
•Locations subject to frequent strong vibration
Ventilation
When you use this machine in a confined space without good ventilation for a long time or print large quantities, you might detect an odd smell.
This might cause the output paper to also have an odd smell.
When you detect an odd smell, regularly ventilate in order to keep the workplace comfortable.
• Set up the machine so that it does not directly ventilate towards people.
•Ventilation should be more than 30 m3/hr/person.
New machine smell
When a machine is new, it might have a unique smell. This smell will subside in about one week. When you detect an odd smell, sufficiently ventilate and circulate the air in the room.
Power Source
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: 220 - 240 V, 6 A, 50/60 Hz
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: 120 V, 11 A, 60 Hz
Please be sure to connect the power cord to a power source as above.
Unpacking
To protect it from shock and vibration during transit, this printer comes packaged in cushioning foam and secured with tape. Remove these protective materials after bringing the machine to where it will be installed.
•Be sure to locate the machine as close as possible to a wall outlet. This will allow easy disconnection of the power cord in the event of an emergency.
26
Installing the Printer
•If the machine emits smoke or odours, or if it behaves unusually, you must turn off its power immediately. After turning off the power, be sure to disconnect the power cord plug from the wall outlet. Then contact your service representative and report the problem. Do not use the machine. Doing so could result in fire or electric shock.
2
•If metal objects, or water or other fluids fall inside this machine, you must turn off its power immediately. After turning off the power, be sure to disconnect the power cord plug from the wall outlet. Then contact your service representative and report the problem. Do not use the machine. Doing so could result in fire or electric shock.
•Do not touch this machine if a lightning strike occurs in the immediate vicinity. Doing so could result in electric shock.
•Keep the polythene materials (bags, gloves, etc.) supplied with this machine away from babies and small children at all times. Suffocation can result if polythene materials are brought into contact with the mouth or nose.
•Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
•Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
•Do not crush or squeeze toner containers. Doing so can cause toner spillage, possibly resulting in dirtying of skin, clothing, and floor, and accidental ingestion.
•Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children.
27
2. Installing the Printer and Options
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If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air |
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environment. Consult a doctor if necessary. |
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If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult |
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a doctor if necessary. |
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•If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.
•When moving the machine, use the inset grips on both sides. The machine will break or cause injury if dropped.
•Do not look into the lamp. It can damage your eyes.
•During operation, rollers for transporting the paper and originals revolve. A safety device has been installed so that the machine can be operated safety. But take care not to touch the machine during operation. Otherwise, an injury might occur.
•Removed tape is dirty. Be careful not to let it touch your hands or clothes.
•Leave the tape holding the paper feed tray and cover in place while moving the printer.
•Lower the printer slowly and carefully to prevent trapping your hands.
•Do not grip on the tray area when lifting the printer.
•Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.
•Keep the uncovered print cartridge away from direct sunlight.
•Do not touch the print cartridge's photo conductor.
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