KOHLER K-1330, K-1384, K-1398, K-1418, K-1496 Installation Manual

Installation Guide

Drop-In Bath Whirlpool

K-1014, K-1110, K-1158,

K-1170, K-1330, K-1368,

K-1369, K-1375, K-1384,

K-1398, K-1418, K-1433,

K-1457, K-1460, K-1461,

K-1477, K-1487, K-1492,

K-1496

M product numbers are for Mexico (i.e. K-12345M)

Los números de productos seguidos de M corresponden a México (Ej. K-12345M)

Français, page ªFrançais-1º Español, página ªEspañol-1º

1019749-2-G

Important Information

WARNING: When using electrical products, basic precautions should always be followed, including the following:

DANGER: Risk of electric shock. Connect only to circuits protected by a Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB).

Building materials and wiring should be routed away from the pump body and other heat-producing components of the unit.

Install to permit access for servicing.

A pressure wire connector marked ²Earth/Ground² is provided within the wiring compartment. To reduce the risk of electric shock, connect this connector to the grounding terminal of your electric service or supply panel with copper wire equivalent in size to the circuit conductor supplying this equipment.

Pressure wire connectors are provided on the exterior of the junction box or control within this unit to permit connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to comply with local requirements.

Grounding is required. The unit should be installed by a quali®ed service representative, and grounded.

WARNING: Risk of electric shock. A licensed electrician should make all electrical connections.

WARNING: Risk of electric shock. Disconnect power before servicing.

WARNING: Risk of injury or property damage. Please read all instructions thoroughly before beginning installation, including the following requirements.

NOTICE: Follow all local plumbing and electrical codes.

Product Information

Electrical Requirements

The installation must have a Class A Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB). The GFCI or ELCB protect against line-to-ground shock hazard. Use a 208 - 240 V, 20

A, 50/60 Hz dedicated service for the whirlpool.

Product Notices

WARNING: Unauthorized modi®cation may cause unsafe operation and poor performance of the whirlpool. Do not relocate the whirlpool pump, or make other modi®cations to the whirlpool system, as this could adversely affect the performance and safe operation of the whirlpool. Kohler Co. shall not be liable under its warranty or otherwise for personal injury or damage caused by any such unauthorized modi®cation.

Features

²-N1² Series: Components include a pump, heater, control, shut-off valve, neckjets, pulse cannister, and illuminated switch (user keypad).

²-H2² Series: Components include a pump, heater, control and illuminated switch (user keypad).

The whirlpool pump and piping are factory-assembled.

Connections and Service Access

Before installation, ensure proper access to the ®nal connections.

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Product Information (cont.)
NOTICE: Provide generous, unrestricted service access to the pump. You must provide access for
servicing the pump and controls. The access must be located immediately next to the pump. Study the
roughing-in information packed with the whirlpool.
Table of Contents
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Product Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Connections and Service Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Thank You For Choosing Kohler Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4
Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4
Prepare the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	5
Prepare the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6
Prepare the Whirlpool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6
Secure the Whirlpool to the Sub¯oor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	7
Cut the Pump Banding Straps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	8
Install the Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	8
Install the Optional Pillow - For Models Without Neckjets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	8
Make Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
Install the Whirlpool Trim Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Install the Neckjet Pillow (²-N1² Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Test Run the Whirlpool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
Install the Optional Apron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Complete the Finished Wall/Deck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Complete the Concrete Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Clean-Up After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Con®rm Proper Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Operating Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14

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Thank You For Choosing Kohler Company

We appreciate your commitment to Kohler quality. Please take a few minutes to review this manual before you start installation. If you encounter any installation or performance problems, please don't hesitate to contact us. Our phone numbers and website are listed on the back cover. Thanks again for choosing Kohler Company.

Tools and Materials

Silicone Sealant

Measuring Tape

Pencil

Level

Plus:

• Conventional woodworking or concrete installation tools and materials

• Drop cloth

Safety Glasses

Pipe Wrench

Before You Begin

CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural support of the whirlpool.

We recommend this whirlpool for drop-in, corner, or alcove installation.

Inspect the whirlpool for damage before you begin installation.

You must install this whirlpool to an adequately supported, level sub¯oor.

When used, the optional apron must be installed before the ®nished ¯oor and wall materials are completed.

Con®rm adequate support for a rim-mounted faucet; large faucets that may be inadvertently used as a means of support are not appropriate or safe for this installation.

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1/16"	Bath
(2 mm)
Tile Brick

Approved

Tile Backing

Whirlpool may be installed next to the wall or as an island installation.

			Typical
	Tile	Brick	access
			panel
	Approved		Install an access panel to allow
	Tile Backing		the pump to be serviced.

1. Prepare the Site

Concrete Construction

NOTICE: Adequate ¯oor support must be provided. Consult the roughing-in sheet packed with your whirlpool for speci®c ¯oor loading requirements.

CAUTION: Risk of product damage. Do not support the whirlpool by the rim.

Make sure the ¯ooring offers adequate support for your whirlpool, and verify that the sub¯oor is ¯at and level.

This whirlpool may be installed next to the wall or in an island installation. An island installation requires a four side surround. In both instances, make sure the deck is supported by brick or concrete.

Install an access panel to allow the pump to be serviced.

Construct brick or concrete supports.

Provide a 1/16² (2 mm) gap between the whirlpool rim and the concrete or brick framing. Frame the ¯oor, or construct a frame for a raised installation, in accordance with the roughing-in information packed with the whirlpool.

Position the plumbing according to the roughing-in information packed. Cap the supplies, and check for leaks.

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Position the rough plumbing.

Verify that the subfloor offers adequate support, and is flat and level.

	Position the	Frame the floor according to
Construct 2x4	rough plumbing.	the roughing-in information.
stud framing
according to
the roughing-in
information.

	Verify that the subfloor offers
	adequate support, and is flat
Typical access panel	and level.

Typical access panel

2. Prepare the Site

Wood Construction

NOTICE: Adequate ¯oor support must be provided. Consult the roughing-in sheet packed with your whirlpool for speci®c ¯oor loading requirements.

CAUTION: Risk of product damage. Do not support the whirlpool by the rim.

Make sure the ¯ooring offers adequate support for your whirlpool, and verify that the sub¯oor is ¯at and level.

The whirlpool may be used in a drop-in, corner, or alcove installation. Construct 2x4 stud framing designed for your particular installation. Frame the ¯oor, or construct a frame for a raised installation in accordance with the roughing-in information packed with the whirlpool.

Use the roughing-in cut-out information to carefully lay out and cut the rough deck material.

Install an access panel to allow the pump to be serviced.

Position the plumbing according to the roughing-in information. Cap the supplies, and check for leaks.

3. Prepare the Whirlpool

We recommend a tiling-in bead for straight-rimmed whirlpools, if one or more sides of the whirlpool contact a wall. This bead prevents water from seeping between the whirlpool rim and the wall. Follow the instructions packed with the tiling-in bead to install the bead now.

Install the drain to the whirlpool according to the drain manufacturer's instructions. Do not connect the trap at this time.

Position a clean drop cloth or similar material in the bottom of the whirlpool. Be careful not to scratch the surface of the whirlpool.

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Spread a 2" (5.1 cm) layer of cement or mortar bed material.

	Clear space for	Clear spaces
	pump.
		for support
		blocks.

Apply a bead of silicone sealant around the entire rim

or

Apply construction adhesive to the support blocks.

4. Secure the Whirlpool to the Sub¯oor

CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pump, or use the piping or pump for structural support of the whirlpool.

Choose the installation option that best applies to your particular installation. Follow the appropriate instructions.

If the sub¯oor is not level, shim the whirlpool support blocks as necessary.

Option for Using a Cement or Mortar Bed

Spread a 2² (5.1 cm) thick layer of cement or mortar on the sub¯oor where the whirlpool will be set. This will help secure, level, and support the unit. Clear all the material away from the pump control and support block locations.

NOTE: Do not use gypsum cement or drywall compound for this application, as they will not provide an acceptable, durable bond.

NOTE: The pump control (when the pump banding straps are cut) and support blocks must rest directly on the sub¯oor.

Position a piece of plastic drop cloth material on top of the cement or mortar bed. With help, carefully lift the whirlpool into place, and make sure the pump control and support blocks do not rest in the bed material.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support blocks.

Option for Using Construction Adhesive

Apply a generous amount of high-quality construction adhesive to the bottom of the support blocks. With help, carefully lift the whirlpool into position.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support blocks.

Option for Using Silicone Sealant

With help, carefully lift the whirlpool into position.

Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support blocks.

Apply a continuous bead of high-quality silicone sealant around the entire rim of the whirlpool.

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Pump

Wiring

Harness

Rubber Isolation Feet

Control

Cut the pump banding straps.

Moisten the back of the pillow and firmly press the suction cups against the whirlpool surface.

Optional Pillow-

For Models

Without Neckjets

5. Cut the Pump Banding Straps

IMPORTANT! This step is necessary to make your Kohler whirlpool operate more quietly.

Use tin snips to cut the two pump banding straps from the whirlpool pump.

NOTE: Do not raise the pump higher than it was before you cut the pump banding straps. If the pump is raised too high, it will not prime properly. Make sure the rubber isolation feet are in place.

To minimize whirlpool noise and vibration, be sure the pump is not in direct contact with the shipping bracket after the pump banding straps are cut. The pump control contains rubber isolation feet to reduce pump noise.

6. Install the Plumbing

CAUTION: Risk of property damage. Ensure a watertight seal on the whirlpool drain. Connect the drain to the trap according to the drain manufacturer's instructions.

NOTICE: An access panel will simplify future maintenance.

Install the faucet valving according to the faucet manufacturer's instructions. Do not install the faucet trim until instructed. Open the hot and cold water supplies, and check the supply connections for leakage.

Run water into the whirlpool, and check the drain connections for leakage.

If your whirlpool requires grip rails, install them now according to the installation instructions packed with the grip rails.

7. Install the Optional Pillow - For Models Without Neckjets

CAUTION: Risk of property damage. Do not submerge the pillow underwater, or use as a seat cushion.

Clean the whirlpool surface of any soap ®lm or oils. Suction cups are located on the back side of the pillow. Moisten the back side of the pillow at the suction cup locations, and position the pillow in the appropriate location on the whirlpool. Press ®rmly at the suction cup locations with the heel of your hand.

Detach the pillow by lifting it off the whirlpool surface.

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Heater (models may vary) T-style (shown) or In-line (not shown)

		Wiring Harness
	Bond in accordance with national and local codes.
	Open bonding lugs are located at the top of the	Junction Box
	junction box.
	120/240 VAC	Control
	Source

Heater Electrical Cord

Pump Electrical Cord

N	L1	L2		Typical Wiring Connection for North America
			Breaker Box
			Typical Two-Pole		* Connections to be Made
			Circuit Breaker		at the Circuit Breaker
			with GFCI	*L2		Wire
						Connector
				240 V
						Ground
120 V				*L1
						(Green with
	120 V		No Connection		Blue (L1)	Yellow Stripes)
	240 V		(Load Neutral)
	S/N		* Line Neutral			From
			(White Curly			Control
			Wire)			Brown (L2)
Neutral Bus		* Equipment Ground		Field Wiring		Wire Connectors
				(From Junction Box		Electrician to provide suitable
(In Breaker Box)
				to GFCI Breaker)		strain relief cable.

8. Make Electrical Connections

NOTE: The product model number is printed on a label on the pump side of the whirlpool bath. This label also identi®es the electrical rating of the product. All whirlpools come equipped with a wiring junction box and are designed to operate between 208 VAC and 240 VAC at either 50 HZ or 60 Hz.

WARNING: Risk of electrical shock. Make sure the power has been disconnected before performing the following procedures. Refer to the ªImportant Informationº section.

WARNING: Risk of electrical shock. To reduce the risk of electrical shock, connect the pump to a properly grounded Ground-Fault Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB). This will provide additional protection against line-to-ground shock hazard. A 208-240 V, 20 A, 50/60 Hz dedicated circuit is required.

IMPORTANT! The load neutral is not used. There should be no connection to the load neutral terminal on the Ground-Fault Circuit-Interrupter (GFCI) breaker. The green wire with the yellow stripe is the equipment ground and needs to be connected to the neutral bus in the main circuit breaker box.

The whirlpool bath control and system have been pre-wired at the factory. A licensed electrician should make a routine service connection to the junction box.

Connect service to the junction box. The junction box contains blue, brown, and green with a yellow stripe colored wires.

Follow local electrical codes. Bond in accordance with national and local codes.

A wiring harness has been pre-wired at the factory, allowing communication between the keypad, all features, and the control. No additional wiring is required, but ensure that all wires are securely fastened.

NOTE: Your wiring harness included an antenna for the optional remote control. Do not alter or damage this antenna during installation.

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Housing

Inspect and lubricate the O-Ring.

Insert the jet into the housing, and lightly push and rotate until it snaps in position.

Slide the O-Ring onto the first shoulder of the jet.

Slide the pillow onto the neckjet body.

Fit the slip cover over the pillow.

Neckjet Body

9. Install the Whirlpool Trim Kit

Install the whirlpool trim kit according to the instructions packed with the trim kit. Pay particular attention to the jet installation steps below - they are very important and are included here to help you obtain smooth, trouble-free jet operation.

NOTE: The jet O-ring must be correctly positioned, must be lubricated, and must be in good condition to permit easy rotation and proper operation of the jet.

Install the O-ring onto the ®rst shoulder of the jet. Lubricate the O-ring with silicone lubricant to prevent noisy operation of the jet.

Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into position. Do not force the jet.

NOTE: When installed correctly, the jet should turn smoothly both clockwise and counterclockwise.

10. Install the Neckjet Pillow (²-N1² Series Only)

The whirlpool is supplied with one pillow and two slip covers. The pillow includes a built-in magnetic reed switch. The neckjets will not operate unless the pillow is installed. Always use a slip cover to prevent water from spraying from the whirlpool.

Choose a slip cover, and ®t it over the pillow.

Carefully slide the pillow down onto the neckjet body grooves until it is secure. The neckjets are now ready for use.

We recommend periodic cleaning of the slip cover. Follow the cleaning instructions on the label attached to the slip cover.

11. Test Run the Whirlpool

Check all electrical connections, and make sure the electrical power to the whirlpool is turned on.

Make sure all union connections to the pump and heater are securely hand tightened.

Verify that the pump banding straps have been cut, and that the pump control is resting directly on the sub¯oor. Ensure that the rubber isolation feet are in place.

Fill the whirlpool to a level at least 2² (5.1 cm) above the top of the highest jet.

Operate the whirlpool for 5 minutes (refer to the ²Operating Sequence² section) and check all whirlpool piping connections, on the back side, for leaks.

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Test Run the Whirlpool (cont.)

Turn on each of the whirlpool features and verify proper function. Check for any water leakage on the whirlpool's back side.

For additional information on whirlpool operation, see ²Con®rm Proper Operation² section.

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Whirlpool

Framing

Alcove Installation

Finished Wall

Material

Finished Deck

Water-Resistant Material

Wall Material

Apply silicone sealant to the edges of the waterresistant wall material and the finished wall.

Tiling-in Bead

Drop-In Installation

	Apply silicone	Wall Material
		Tile
	sealant to the
	edges of the water-	Whirlpool
	resistant deck
	material and the	Apply
	finished deck.
		sealant
		Tile

Water-

Resistant Brick

Deck Material

Approved

Framing Material Tile

Backing

Whirlpool

Concrete Installation

12. Install the Optional Apron

To install an optional apron, refer to the installation instructions included with the apron. Install this apron now, before the ®nished ¯oor and wall materials are completed.

13. Complete the Finished Wall/Deck

If you have not already done so, carefully remove the protective tape from the whirlpool rim.

Cover the framing with water-resistant wall/deck material. Seal the joints between the whirlpool rim edge and the water-resistant wall/deck material with silicone sealant.

Tape and mud the water-resistant wall/deck material. Install the ®nished wall/deck to the water-resistant wall/deck material. Seal the joints between the whirlpool rim and the ®nished wall/deck material with silicone sealant.

Install the faucet trim according to the instructions packed with the trim.

14. Complete the Concrete Installation

If you have not already done so, carefully remove the protective tape from the whirlpool rim.

Apply mortar and tile to the wall, deck and surround material as needed.

Apply a bead of sealant where the tile meets the whirlpool surface.

Install the faucet trim according to the instructions packed with the trim.

15. Clean-Up After Installation

When cleaning up after installation, do not use abrasive cleansers, as they may scratch and dull the whirlpool surface. If necessary, use warm water and a liquid detergent to clean the surface of the whirlpool, user keypad and remote control.

Remove stubborn stains, paint, or tar with turpentine or paint thinner. Do not allow cleaners containing petroleum distillates to remain in contact with any whirlpool surfaces for long periods of time. Remove plaster by carefully scraping with a wood edge. Do not use metal scrapers, wire brushes, or other metal tools. Use a powder-type detergent on a damp cloth to provide mild abrasive action to any residual plaster.

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	Heater	Heater Indicator Light	Activates Mode
			Selected	Increases Flow
	On/Off	Increases Flow
				Neckjet Mode -
		Flow Mode
				Adjust Pulse
		Indicator Bar - Shows
		water flow volume		Decreases Flow

Turn the jet trim clockwise to decrease the flow.

Power	Decreases Flow
On/Off	Power On/Off
		Heater On/Off
Lighted User Keypad		Lighted User Keypad
(for whirlpools without neckjets)		(for whirlpools with neckjets)

Turn the jet trim counterclockwise to increase the flow.

16. Con®rm Proper Operation

Fill the Whirlpool

NOTE: Please read these steps carefully before you operate your whirlpool.

Position the jet nozzles so they face down toward the basin. Turn the jet trim rings fully counterclockwise.

Fill the whirlpool to a water level at least 2² (5.1 cm) above the top of the highest jet.

NOTE: The water temperature in the whirlpool should not exceed 104° F (40° C). The heater will automatically turn off as the water temperature approaches 104° F (40° C) and will remain off until the water cools.

17. Operating Sequence

Models without Neckjets

NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is running, as long as the water temperature does not exceed 104° F (40° C). The heater will disengage at higher temperatures.

IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and optional remote control.

Press the Power On/Off button to turn on the whirlpool. The whirlpool will start at medium ¯ow.

Increase or decrease the water ¯ow by pressing either the up or down arrow buttons on the keypad. An indicator bar in the center of the keypad shows the water ¯ow volume.

Adjust each jet for optimum air/water mixture. Turn the jet trim clockwise to reduce the air ¯ow, and counterclockwise to increase the air ¯ow.

Press the heater button to turn the heater off and back on. When illuminated, the indicator light shows that the water temperature will be maintained up to 104° F (40° C).

Press the Power On/Off button a second time to turn the whirlpool off.

NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of operation.

Models with Neckjets

NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is running, as long as the water temperature does not exceed 104° F (40° C). The heater will disengage at higher temperatures.

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Operating Sequence (cont.)

IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and remote control.

Press Power to turn on the whirlpool. The whirlpool will start at medium ¯ow.

Increase or decrease the water ¯ow by pressing either the up or down arrow buttons on the keypad. An indicator bar in the center of the keypad shows the water ¯ow volume.

Adjust each jet for optimum air/water mixture. Turn the jet trim clockwise to reduce the air ¯ow, and counterclockwise to increase the air ¯ow.

Make sure the slip cover is in place on the pillow, and the pillow is attached to the neckjet body.

With the whirlpool operating, rotate the outer ring until the neckjet icon is ¯ashing. Press ²OK² to activate the neckjets. The neckjet pulsing action will start at medium speed.

Increase or decrease the neckjet pulsing action by pressing either the up or down arrow buttons on the keypad.

To activate or deactivate different modes while the neckjets are operating, rotate the outer ring until the desired mode is ¯ashing and press ²OK². (Example: To turn the heater off, rotate the dial until the heater icon is ¯ashing and press ²OK²).

Press ²OK² while the neckjet mode is ¯ashing to turn off the neckjets.

Press the Power On/Off button a second time to turn the whirlpool off.

NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of operation.

18. Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or quali®ed electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.

Troubleshooting the Whirlpool System

Symptoms	Probable Causes		Recommended Action
1. User keypad does not	A.	No power to control.	A.	Check wiring and connect
illuminate when power button				power.
is pressed or outer ring is
rotated.
	B.	GFCI or ELCB tripped.	B.	Reset GFCI or ELCB.
	C.	Wiring harness from user	C.	Check wiring for proper
		keypad to control is loose,		connections. Replace wiring
		disconnected or damaged.		harness if necessary.
	D. User keypad does not work.		D. Replace user keypad.
	E.	Control does not work.	E.	Replace control.
2. Motor starts, but all jets are not	A.	Jet is closed.	A.	Rotate jet trim
functioning.				counterclockwise to open.
	B.	Jet not installed correctly.	B.	Reinstall jet; check for O-ring
				damage.
	C.	Jets are blocked.	C.	Remove blockage.
3. User keypad is illuminated, but	A.	Control program is locked.	A.	Reset GFCI or ELCB.
does not respond to buttons or
outer ring.
	B.	Wiring harness from user	B.	Check wiring for proper
		keypad to control is loose,		connections. Replace wiring
		disconnected or damaged.		harness if necessary.
	C.	User keypad does not work.	C.	Replace user keypad.
	D.	Control does not work.	D.	Replace control.

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Kohler Co.

Troubleshooting Procedures (cont.)

Symptoms		Probable Causes		Recommended Action
4.	User keypad indicator bar	A.	Control program is locked.	A.	Reset GFCI or ELCB.
	keeps scanning at power-up.
		B.	Wiring harness from user	B.	Check wiring for proper
			keypad to control is loose,		connections. Replace wiring
			disconnected or damaged.		harness if necessary.
		C.	User keypad does not work.	C.	Replace user keypad.
		D.	Control does not work.	D.	Replace control.
5.	User keypad is illuminated, but	A.	Power cord from pump to	A.	Check wiring for proper
	pump won't start.		control is loose, disconnected		connections.
			or damaged.
		B.	Pump does not work.	B.	Replace pump.
		C.	Control does not work.	C.	Replace control.
6.	Motor runs but pump won't	A.	Pump is shimmed too high.	A.	Lower pump/control to
	prime (cavitates).				sub¯oor level.
		B.	Small air leak at pump inlet.	B.	Securely tighten nut(s) on
					intake side of pump.
		C.	Motor/pump does not work.	C.	Replace motor/pump.
		D.	Control does not work.	D.	Replace control.
7.	Pump stops before 18 minutes.	A.	GFCI or ELCB tripped.	A.	Identify source of fault, and
					correct. Reset GFCI or ELCB.
		B.	Suction is blocked.	B.	Remove obstruction.
		C.	Jets are blocked.	C.	Remove blockage.
		D. Motor overheated and		D. Check for blockage at suction
			protection device activated.		and/or jets. Remove blockage
					and allow motor to cool.
8.	Pump does not automatically	A.	20-minute timer inadvertently	A.	See service manual.
	stop after 22 minutes.		disabled.
9.	Pump won't turn off when the	A.	User keypad does not work.	A.	Replace user keypad.
	power button on user keypad
	is pressed.
		B.	Control does not work.	B.	Replace control.
10.	Pump operates but variable	A.	Motor/pump does not work.	A.	Replace motor/pump.
	speed feature does not work.
		B.	Control does not work.	B.	Replace control.
11.	Bath water cools while pump	A.	Water temperature above 104°	A.	Allow bath water to cool.
	is operating.		F (40° C).
		B.	Heater is turned off on user	B.	Turn heater on.
			keypad.
		C.	Wiring from heater to control is	C.	Check wiring for proper
			loose, disconnected or		connections.
			damaged.
		D. Heater does not work.		D. Replace heater.
		E.	Control does not work.	E.	Replace control.
12.	Noisy operation.	A.	Pump banding straps have not	A.	Cut pump banding straps with
			been cut.		tin snips.
		B.	Dry or dislodged jet O-ring	B.	Remove jet, replace and
			(squeal).		lubricate O-ring, and reinstall
					jet.
13.	Remote control (if equipped)	A.	Batteries improperly installed	A.	Replace batteries.
	does not work.		or dead.
		B.	Antenna on wiring harness is	B.	Replace wiring harness.
			damaged.
		C.	Remote control not	C.	See homeowners guide or
			programmed correctly.		service manual.

Kohler Co.

15

1019749-2-G

Troubleshooting Procedures (cont.)

Symptoms		Probable Causes		Recommended Action
		D. Remote control does not work.		D. Replace remote control.
		E.	Control does not work.	E.	Replace control.
Troubleshooting the Neckjet System
Symptoms		Probable Causes		Recommended Action
14.	Keypad does not respond	A.	User keypad does not work.	A.	Replace user keypad.
	when neckjet mode is selected.
15.	Pump operates but neckjets do	A.	Pillow is not installed.	A.	Make sure the pillow is
	not turn on. Indicator bar on				properly attached to the neckjet
	user keypad is ¯ashing.				body.
		B.	Reed switch does not work.	B.	Check reed switch wiring and
					replace if necessary.
		C.	Wiring harness from neckjet to	C.	Check wiring for proper
			control is loose, disconnected		connections. Replace wiring
			or damaged.		harness if necessary.
16.	Pump operates but neckjets do	A.	Neckjet line is blocked.	A.	Disconnect neckjet hoses and
	not turn on. Indicator bar on				remove blockage.
	user keypad is NOT ¯ashing.
		B.	Wiring harness from neckjet to	B.	Check wiring for proper
			control is loose, disconnected		connections. Replace wiring
			or damaged.		harness if necessary.
		C.	Butter¯y valve does not work.	C.	Replace butter¯y valve.
		D.	Control does not work.	D.	Replace control.
17.	Water ¯ows from neckjets, but	A.	Wiring harness from neckjet	A.	Check wiring for proper
	neckjets do not pulse.		pulse cannister to control is		connections. Replace wiring
			loose, disconnected or		harness if necessary.
			damaged.
		B.	Pulse cannister does not work.	B.	Replace pulse cannister.
		C.	Control does not work.	C.	Replace control.

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Kohler Co.

Guide d'installation

Baignoire à hydromassage encastrée

Renseignements importants

AVERTISSEMENT : Lors de l'utilisation des produits électriques, des précautions de base devraient toujours être observées, incluant ce qui suit:

DANGER : Risque d'électrocution. Raccorder uniquement à des circuits protégés par un Disjoncteur de Fuite de Terre (GFCI) ou à un Disjoncteur de Mise à la Terre (ELCB).

Les matériaux de construction et le câblage devraient être acheminés loin du corps de la pompe et des autres composants qui dégagent de la chaleur de l'unité.

Installer de façon à permettre l'accès pour l'entretien.

Un connecteur à pression pour câbles marqué ²Terre/Masse² est fourni dans le compartiment de câblage. A®n de réduire les risques de choc électrique, raccorder le connecteur à une borne de terre du panneau de service électrique avec un câble en cuivre ayant la même dimension que le ®l conducteur qui alimente cet équipement.

Un connecteur à pression par câble est prévu à l'extérieur de la boîte de jonction de la pompe ou de la commande de cet appareil a®n de permettre la connexion entre l'appareil et toutes autres surfaces de métal avoisinantes, tel que requis par les normes locales.

Une mise à la terre est requise. L'appareil doit être installé et mis à la terre par un représentant quali®é.

AVERTISSEMENT : Risque d'électrocution. Tous les raccords électriques devraient être réalisés par un électricien agréé.

AVERTISSEMENT : Risque d'électrocution. Débrancher l'alimentation avant de procéder à l'entretien.

AVERTISSEMENT : Risque de blessures ou d'endommagement du matériel. Veuillez s'il vous plaît lire avec attention toutes les instructions avant de commencer l'installation, y compris les conditions

suivantes:

AVIS : Respecter tous les codes de plomberie et électriques locaux.

Information sur le produit

Branchements électriques requis

Cette installation électrique doit avoir deux Disjoncteurs-Interrupteur de Fuite de Terre (GFCI) ou deux Disjoncteurs mis à la Terre (ELCB). Les disjoncteurs GFCI ou le ELCB protègent contre un risque d'électrocution. Raccorder la baignoire à hydromassage à une alimentation indépendante de 208/240 V, 20

A, 50/60 Hz.

Notices du produit

AVERTISSEMENT : Des modi®cations non approuvées pourraient provoquer un fonctionnement dangereux ou un mauvais fonctionnement de la baignoire à hydromassage. Ne pas déplacer la pompe d'hydromassage ou effectuer d'autres modi®cations au système d'hydromassage car celà pourrait affecter les performances et la sécurité de la baignoire à hydromassage. Kohler Co. décline toute responsabilité sous ses garanties quant à toutes blessures ou dommages causés par des modi®cations non autorisées.

Kohler Co.

Français-1

1019749-2-G