BlackBerry R6220GW User Manual

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BlackBerry Wireless

Handheld

900/1900 MHz GSM/GPRS Networks

900/1800 MHz GSM/GPRS Networks

Getting Started Guide

BlackBerry Wireless Handheld

Getting Started Guide

Last modified: 21 June 2002

Part number: MAT-04778-001 Rev. 001

ASY-04766-001

At the time of publication, this documentation complies with software version 3.3.0.81.

© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.net/patents.shtml for a current listing of applicable patents.

While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion Europe

Centrum House, 36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

Contents

 

Important safety information ..........................................................

5

Important safety/compliance information for BlackBerry 6225

Wireless Handheld™ users ..................................................

11

FCC compliance statement (USA) ............................................

14

Industry Canada Certification ..................................................

15

Important safety/compliance information for BlackBerry 6220

Wireless Handheld™ users ..................................................

15

Welcome to your wireless solution................................................

19

Understanding your BlackBerry solution ...............................

21

Is this the correct guide for me?................................................

24

About this guide..........................................................................

25

Contents of your package ..........................................................

27

System requirements ..................................................................

30

Getting started ................................................................................

31

Before you begin .........................................................................

32

Setting up your handheld..........................................................

32

Inserting the SIM card ................................................................

33

Charging your handheld’s battery ...........................................

37

Turning off and turning on your handheld ............................

38

Turning on and turning off the radio.......................................

39

Registering with the network....................................................

40

Installing the desktop software.................................................

42

Connecting the handheld to the desktop software ................

45

Integrating with an enterprise email account.........................

46

Integrating with a new or ISP email account..........................

48

Sending a test email message ....................................................

48

Reading your test email message .............................................

50

Setting the date and time ...........................................................

51

Locking your handheld..............................................................

52

Product information .......................................................................

59

Mechanical properties ................................................................

59

Display and control features .....................................................

59

Power ............................................................................................

60

Recommended temperature parameters .................................

60

Radio specifications for the BlackBerry 6225 Wireless

 

Handheld.................................................................................

61

Radio specifications for the BlackBerry 6220 Wireless

 

Handheld.................................................................................

61

Regulatory conformance for the BlackBerry 6225 Wireless

 

Handheld.................................................................................

62

Regulatory conformance for the BlackBerry 6220 Wireless

 

Handheld.................................................................................

62

Index.................................................................................................

63

BlackBerry R6220GW User Manual

Important safety information

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld or any BlackBerry Wireless Handheld charging units. Retain these instructions for future use.

Note: Refer to "Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users" on page 11 for more information on safety regulations for your BlackBerry 6225 Wireless Handheld.

Refer to "Important safety/compliance information for BlackBerry 6220 Wireless Handheld™ users" on page 15 for more information on safety regulations for your BlackBerry 6220 Wireless Handheld.

ELECTRICAL SAFETY

This handheld (model number R6220GW / R6220GE) is intended for use when supplied with USB cable HDW-04162-001, Travel Charger accessory ASY-04078-001 (ACC-04074-001), Automotive Charger accessory ASY-04195-001 (ACC-04173-001), or any other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous.

Important safety information

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max.

Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the

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BlackBerry Wireless Handheld

air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

Always keep the handheld more than 20 cm (six inches) from the pacemaker when the handheld is turned ON;

Do not carry the handheld in a breast pocket;

If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your handheld OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Getting Started Guide

7

Important safety information

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Posted Facilities

Turn your handheld OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

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BlackBerry Wireless Handheld

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Only use a battery that has been approved by Research In Motion Limited. The use of another battery may present a risk of fire or explosion.

Power source: Charging units should be operated only from the type of power source indicated on the marking label. Refer to the operating instructions in this manual for more information on the battery and power supply.

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock.

Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or its accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or its accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or its accessories. Unplug the USB cable from your computer and Travel Charger from the wall before cleaning.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry cloth.

Getting Started Guide

9

Important safety information

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when used for long periods of time.

Service: Unplug the USB cable from your computer and Travel Charger from the wall and refer the handheld and accessories for service to qualified service personnel if:

the power supply cord or plug is damaged

liquid has been spilled or objects have fallen into the handheld or its accessories

the handheld or its accessories have been exposed to rain or water

the handheld or its accessories have been dropped or damaged in any way

the handheld or its accessories do not operate normally by following the instructions contained in this manual

the handheld or its accessories exhibit a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld or its accessories to their normal operation.

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BlackBerry Wireless Handheld

Important safety/compliance information for BlackBerry 6225 Wireless

Failure to observe all safety instructions contained in this manual will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with Federal Communications Commission (FCC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by both U.S. and international standards bodies:

Institute of Electrical and Electronics Engineers (IEEE) C95.1 (1999)

National Council on Radiation Protection and Measurements (NCRP) Report 86 (1986)

International Commission on Non-Ionizing Radiation Protection (ICNIRP) (1996)

To maintain compliance with FCC RF exposure guidelines, use only RIM supplied or approved accessories. When carrying the wireless handheld while on, use the specific RIM holster that has been tested for compliance. Use of non-RIM approved accessories may violate FCC RF exposure guidelines.

Getting Started Guide

11

Important safety information

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use at the ear is 0.40 W/kg and when worn on the body, as

12

BlackBerry Wireless Handheld

Important safety/compliance information for BlackBerry 6225 Wireless

described in this user guide, is 0.12 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6220GW.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http://www.wow-com.com.

___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

AIRCRAFT

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch the radio of your handheld OFF before boarding an aircraft. The effect of the use

Getting Started Guide

13

Important safety information

of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

14

BlackBerry Wireless Handheld

Industry Canada Certification

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 2503A-R6220GW.

Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Important safety/compliance information for BlackBerry 6220 Wireless Handheld™ users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also transmits radio frequency (RF) signals.

Your wireless handheld is compliant with these RF exposure recommendations and guidelines for safety levels.

Getting Started Guide

15

Important safety information

EN 50360 Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure in time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz).

ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

To maintain compliance with RF exposure guidelines, use only RIM supplied or approved accessories. The RIM handheld is designed to be carried in an approved holster when carried on your body. When handcarrying the BlackBerry Wireless Handheld while switched on, use only the holster supplied with the wireless handheld or a holster that is RIM approved for such use. Use of non-RIM approved accessories may violate RF exposure guidelines and may void your warranty.

SAR INFORMATION: EXPOSURE TO RADIO-FREQUENCY ENERGY

The BlackBerry 6220 Wireless Handheld (RIM model R6220GE) has been designed and manufactured to comply with applicable safety requirements for exposure to radio waves.*

These requirements are based on scientific guidelines, and include safety margins designed to protect the safety of all persons, regardless of age and health.

________________________________

* Radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate (SAR). This product is within the SAR limit adopted by European countries, under the recommendations of the International Commission on Non-Ionising Radiation Protection (ICNIRP).

16

BlackBerry Wireless Handheld

Important safety/compliance information for BlackBerry 6220 Wireless

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The original Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:

Research In Motion UK Limited

36 Station Road, Egham, Surrey

TW20 9LF

United Kingdom

Getting Started Guide

17

Important safety information

18

BlackBerry Wireless Handheld

Welcome to your wireless solution

BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.

The BlackBerry handheld includes advanced wireless technology. It has an optimized keyboard, integrated speaker and microphone, thumb-operated trackwheel, easy-to-use backlit screen, intuitive menu-driven interface, and integrated email/organizer software.

The following applications are available on your handheld:

Messages: Manage email messages, short message service (SMS) messages, peer-to-peer messages (also known as PIN messages), and phone calls.

Saved Messages: Store messages for future viewing.

Search Messages: Locate messages with the search tool.

Compose: Create and send email, SMS, and personal identification number (PIN) messages.

Welcome to your wireless solution

Phone: Place phone calls, put phone calls on hold, mute phone calls, and make notes during calls. Set call forwarding, call barring, and initiate conference calls.

Address Book: Store your personal directory of contact information. View add, edit, and delete abbreviated and service dialing numbers from your Subscriber Identity Module (SIM) card.

Calendar: Add, edit, and delete appointments using Day, Agenda, Week, or Month view. Enable wireless calendar synchronization.

Tasks: Add, edit, and delete tasks, and mark tasks as complete.

MemoPad: Add, edit, and delete memos.

Calculator: Perform basic mathematical calculations and measurement conversions.

Alarm: Set the Alarm on your handheld to sound every day or only on weekdays.

Browser: Browse and save web pages and view web page addresses.

Profiles: Customize how the handheld notifies you of messages, appointments, alarms, saved web pages, and phone calls.

Options: Customize the handheld’s configurable options.

Keyboard Lock: Lock your keyboard to prevent accidentally typing characters.

Lock: Lock your handheld with a password. You must type your password to use the handheld again. The Keyboard Lock icon changes to the Lock icon after you set a password.

Turn Wireless Off/Turn Wireless On: Turn on and turn off your handheld radio.

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BlackBerry Wireless Handheld

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