RBX10BW
Table of contents
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Getting Started Guide
BlackBerry Smart Card Reader
MAT-23237-001 Rev. 002 | PRINTSPEC-002 | SWD-593661-0715024638-001 | RBX11BW
Contents
Before you begin...................................................................5
Setting up your computer...................................................7
Download the BlackBerry Smart Card Reader software.....7
Prerequisites: Installing the BlackBerry Smart Card Reader
software on your computer......................................................7
Install or update the BlackBerry Smart Card Reader software
on your computer......................................................................8
Setting up your BlackBerry device...................................9
Delete the previous version of the BlackBerry Smart Card
Reader software from your BlackBerry device......................9
Install or update the BlackBerry Smart Card Reader software
on your BlackBerry device......................................................10
Setting up your BlackBerry Smart Card Reader........... 13
Charge the BlackBerry Smart Card Reader battery............13
Insert a smart card...................................................................14
Update the BlackBerry Smart Card Reader driver on your
BlackBerry Smart Card Reader..............................................15
Learn the basics...................................................................17
Pair your BlackBerry device with your BlackBerry Smart Card
Reader........................................................................................18
Prerequisites: Pairing your computer with your BlackBerry
Smart Card Reader..................................................................20
Pair your computer with your BlackBerry Smart Card Reader
.....................................................................................................21
Indicators on the BlackBerry Smart Card Reader screen..23
Find more information.......................................................25
View the Help for your BlackBerry Smart Card Reader....26
View the BlackBerry Smart Card Reader Help on your
computer..................................................................................26
Troubleshooting.................................................................29
I cannot turn off the "Interactive logon: Smart card removal
behavior" policy on my computer.........................................29
I cannot pair my computer with my BlackBerry Smart Card
Reader.......................................................................................30
I cannot send an S/MIME-protected message...................30
My computer locked unexpectedly.......................................32
Legal notice.........................................................................33
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Before you begin
Before you use your BlackBerry® Smart Card
Reader, see the Safety and Product Information
booklet that came with your BlackBerry Smart Card
Reader. For the most recent version of the booklet,
visit www.blackberry.com/go/docs.
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6
Setting up your computer
Download the BlackBerry Smart Card
Reader software
To download the BlackBerry® Smart Card Reader
software, visit www.blackberry.com/go/
smartcardreader.
Prerequisites: Installing the
BlackBerry Smart Card Reader
software on your computer
If you intend to pair your computer with your
BlackBerry® Smart Card Reader, perform the
following tasks before you install the BlackBerry
Smart Card Reader software:
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• Verify that you have installed any software
that came with your smart card.
• Verify that the Interactive logon: Smart card
removal behavior policy is set to No
Action. For more information about changing
the policy, see the online help for your
Microsoft®Windows® operating system.
Install or update the BlackBerry
Smart Card Reader software on your
computer
1. Close the BlackBerry® Desktop Manager or
BlackBerry Application Web Loader.
2. Double-click the BlackBerry® Smart Card
Reader installation file on your computer.
3. Complete the instructions on the screen.
8
Setting up your BlackBerry
device
Delete the previous version of the
BlackBerry Smart Card Reader
software from your BlackBerry device
If you are updating the BlackBerry® Smart Card
Reader software from an earlier version, you must
remove the earlier version from your BlackBerry
device before you can install the BlackBerry Smart
Card Reader software on your BlackBerry device.
1. Connect your BlackBerry device to your
computer.
2. On your computer, on the taskbar, click
Start > Programs > BlackBerry >
Application Loader.
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3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Clear the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
Install or update the BlackBerry
Smart Card Reader software on your
BlackBerry device
To perform this task, your BlackBerry® device must
be running BlackBerry® Device Software version 4.1
or later.
1. Connect your BlackBerry device to your
computer.
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2. On your computer, on the taskbar, click
Start > Programs > BlackBerry >
Application Loader.
3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Select the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
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