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RBF20CW
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Users Manual
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BlackBerry RBF20CW Users Manual

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BlackBerry Wireless Handheld
Version 4.1
User Guide
BlackBerry 8703e Wireless Handheld™ Model Number: RBF20CW
Last modified: 17 May 2006
Part number: SWD_X_HH(EN)-184.000
At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.
Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.
The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents.
This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
This document might contain references to third party sources of information, hardware or software, products or services and/or third party web sites (collectively the “Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way. Installation and use of Third Party Information with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "a
s is". RIM makes
no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.
Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations:
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239, 5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569, 5,710,784, 5,778,338
Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada
Published in Canada

Contents

1 Enterprise activation............................................................................................................................................ 9
2 Email messages ................................................................................................................................................... 11
3 PIN messages.......................................................................................................................................................17
4 SMS messages..................................................................................................................................................... 19
5 MMS messages.....................................................................................................................................................21
6 Search...................................................................................................................................................................25
7 Attachments ........................................................................................................................................................ 27
8 Synchronizing data .............................................................................................................................................31
9 Backing up and restoring device data ............................................................................................................33
10 Typing ...................................................................................................................................................................35
11 Phone....................................................................................................................................................................39
12 Browser................................................................................................................................................................ 49
13 Downloading .......................................................................................................................................................53
14 Contacts ...............................................................................................................................................................55
15 Calendar.............................................................................................................................................................. 59
16 Tasks .....................................................................................................................................................................63
17 Memos ................................................................................................................................................................. 65
18 Alarm.....................................................................................................................................................................67
19 Calculator............................................................................................................................................................ 69
20 Bluetooth...............................................................................................................................................................71
21 Date and time...................................................................................................................................................... 73
22 Profiles..................................................................................................................................................................75
23 Screen display.....................................................................................................................................................79
24 Language..............................................................................................................................................................83
25 Power and battery ..............................................................................................................................................85
26 Network coverage ..............................................................................................................................................87
27 Security ............................................................................................................................................................... 89
28 Third-party program control............................................................................................................................ 95
29 BrickBreaker....................................................................................................................................................... 99
30 Service books......................................................................................................................................................101
31 Frequently asked questions............................................................................................................................ 103
32 General — frequently asked questions......................................................................................................... 105
33 Email and PIN messages — frequently asked questions .......................................................................... 107
34 SMS messages — frequently asked questions.............................................................................................. 113
35 MMS messages — frequently asked questions ............................................................................................ 115
36 Attachments — frequently asked questions ................................................................................................. 117
37 Synchronization — frequently asked questions........................................................................................... 121
38 Phone — frequently asked questions............................................................................................................ 125
39 Browser — frequently asked questions..........................................................................................................127
40 Contacts — frequently asked questions........................................................................................................ 131
41 Calendar — frequently asked questions....................................................................................................... 133
42 Bluetooth — frequently asked questions ..................................................................................................... 135
43 Security — frequently asked questions .........................................................................................................137
44 Shortcuts............................................................................................................................................................ 139
45 Legal notice ........................................................................................................................................................ 141
Index ................................................................................................................................................................... 143

Enterprise activation

1
About enterprise activation Activate the device over the wireless network Verify activation status

About enterprise activation

Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.
If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator.
If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.
2. In the device options, click Advanced Options.
3. Click Enterprise Activation.
4. Type your corporate email address and the password provided to you by your system administrator.
5. Click the trackwheel.
6. Click Activate.
Note:
Limit the use of your BlackBerry® device until enterprise activation is complete.
Related topic
Why are some messages already on my device? (See page 108.)

Verify activation status

If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status.
If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise
Activation to check the activation status.

Activate the device over the wireless network

1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.
User Guide
10

Email messages

2
Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages — frequently asked questions

Open messages

An unopened message appears in a messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.

Send email messages

1. In a messages list, click the trackwheel.
2. Click Compose Email.
3. In the To field, type an email address or a contact
name.
4. Click the trackwheel.
5. Type a message.
6. Click the trackwheel.
7. Click Send.
Notes:
If a list of names appears as you type a contact name, click a name to add that contact to your message.
If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account.
Related topic
Search for contacts in your company address book (See page 57.)
User Guide

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add multiple contacts to a message

To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a
contact name. To add a blind carbon copy (BCC) recipient, click the
trackwheel. Click Add Bcc. To attach a contact to a message, click the trackwheel.
Click Attach Address.

Set the importance level

1. When composing a message, click the trackwheel.
2. Click Options.
3. Set the Importance field to High or Low.
4. Click the trackwheel.
5. Click Save.

Resend sent messages

To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message.
To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message.
To resend your message to the same contact, in the open message, click the trackwheel. Click Resend.

Resend pending messages

Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:
•Save
•Reply
•Forward
•Forward As
•Reply To All
• Delete
Notes:
To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.

File messages

To file a message, click the message. Click File. Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
12
2: Email messages
Related topics
Can I file messages? (See page 109.) View filed messages (See page 13.)

View filed messages

To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key.
To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete
Prior.
Note:
When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.

Save a copy of messages sent from the device

In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save.
Note:
Copies of sent messages are stored in the Sent Items folder in your desktop email program.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message.
To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Add an auto signature

1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type an auto signature.
4. Click the trackwheel.
5. Click Save.
Related topic
Reconcile deleted messages (See page 31.)

Mark messages as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
Note:
You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.
Related topic
About auto signatures (See page 13.)
13
User Guide

About out-of-office replies

The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.
To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set an out-of-office reply

1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.
5. Click the trackwheel.
6. Click Save.
Note:
You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.
Related topic
About out-of-office replies (See page 14.)

About filters

You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header
only (sends messages with only the To, Sent, and From fields).
If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.
To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Create filters

1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click
Continue.
To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields.
You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.
Related topics
About filters (See page 14.) Manage filters (See page 15.) Create filters quickly (See page 15.)
14
2: Email messages

Manage filters

Click a filter. Perform one of the following actions:
• To turn on the filter, select a filter. Press the Space key.
• To view and edit a filter, click a filter. Click Edit.
• To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel.
• To delete the filter, click a filter. Click Delete.

Create filters quickly

In a messages list, click a message on which to base your filter. Perform one of the following actions:
• To create a filter based on the sender, click Filter
Sender. Type a title. Click the trackwheel. Click Save.
• To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save.

About folder redirection

If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.
To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set folder redirection

1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes beside the folders from which messages should be forwarded.
5. Click the trackwheel.
6. Click Save.
Notes:
Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.
To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device.
You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.
Related topics
About folder redirection (See page 15.) How do I stop messages that are sent from my desktop
email program from appearing on my device? (See page 111.)
How do I make changes to the folders on my device? (See page 111.)

Show or hide the number of new or unread messages

Unread messages are messages that you have not opened. New messages are messages that your BlackBerry® device has received since you last opened the messages list.
1. In a message list, click the trackwheel.
2. Click Options.
3. Click General Options.
4. In the Display Message Count field, perform one
of the following actions:
• To display counts for new messages, select
New.
15
User Guide
• To display counts for unread messages, select
Unread.
• To never display counts, select None.
5. Click the trackwheel.
6. Click Save.
Note:
Your theme might override the option that you set in the Display Message Count field.

Hide the unread message indicator

1. In a message list, click the trackwheel.
2. Click Options.
3. Click General Options.
4. Set the Display New Message Indicator field to
No.
5. Click the trackwheel.
6. Click Save.
Note:
The Display New Message Indicator field appears only if the Display Message Count field is set to Unread.
To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I.
To view voice mail messages, in a messages list, press the Alt key + V.
To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K. To mark a message as opened or unopened, press the
Alt key + U. To move to the last cursor position in a received
message, press G. To view the address of a sender or a recipient, in the To
or From field of a received message, select a name. Press Q. To show the display name again, press Q.

Messages shortcuts

To open a selected message, press the Enter key. To compose a message from the messages list, press C. To reply to a message, press R. To forward a message, press F. To reply to all, press L. To file a message, press I. To search for text within a message, press S. To search
for the next occurrence of the text, press S again. To move down a page, press the Space key. To move up a page, press the Shift key + the Space key. To view sent messages or call logs for outgoing phone
calls, in a messages list, press the Alt key + O.
16

PIN messages

3
About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages — frequently asked questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message.

Find your PIN

In the device options, click Status.
Note:
If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.

Send PIN messages

1. In a messages list, click the trackwheel.
2. Click Compose PIN.
3. In the To field, type a PIN or a contact name.
4. Type a message.
5. Click the trackwheel.
6. Click Send.
Note:
If a list of names appears as you type a contact name, click a name to add that contact to your message.

Manage PIN messages

Open a message. Click the trackwheel. Click one of the following menu items:
•Save
•Reply
•Forward
•Forward As
•Reply To All
• Delete
User Guide
Note:
To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
18

SMS messages

4
About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to SMS messages Save draft messages Manage SMS messages Resend sent SMS messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider enables for SMS.
You can send SMS messages to contacts who have SMS-compatible phone numbers.
Note:
If your BlackBerry® device supports sending SMS messages to email addresses, you can also send SMS messages to contacts who have email addresses.

Find your SMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.

Type an SMS number

Contact your service provider for more information about SMS number format. Your service provider might require that all SMS numbers include the area code and other prefixes.
Note:
In the phone options, set your smart-dialing options to avoid typing the country code and area code.
Related topic
About smart dialing (See page 45.)

Open SMS messages

An unopened SMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Send SMS messages

1. In a messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Click Phone.
6. Type an SMS-compatible phone number.
User Guide
7. Click the trackwheel.
8. Click Continue.
9. Type a message.
10. Click the trackwheel.
11 . Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click
Compose SMS.
If your BlackBerry® device supports sending SMS messages to email addresses, you can select the destination address as an email address after you click [Use Once].
To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS<XXXXXXX>.
Related topic
Why can’t I send SMS messages? (See page 113.)

Add contacts to SMS messages

When composing an SMS message, click the trackwheel. Click Add Recipient.
• Delete
Note:
To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History.

Resend sent SMS messages

To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend.
Note:
If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially.
Note:
You can send an SMS message to up to ten recipients.
Related topic
Type an SMS number (See page 19.)

Manage SMS messages

Open a message. Click the trackwheel. Click one of the following menu items:
• Save
• Reply
• Forward
• Forward As
20

MMS messages

5
About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or
calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Manage MMS messages

About MMS messages

If your service provider supports MMS, and you have an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS.
You can send MMS messages that contain .jpg, .gif, .wbmp, .png, .smil, .midi, .mp3, .vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg, .gif, .wbmp, .png, .midi, .mp3, .txt, .vcf, .vcs, .amr or .smil content.
You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB.
You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.

Find your MMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.

Open MMS messages

An unopened MMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.
If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve.

Send MMS messages

1. In a messages list, click the trackwheel.
2. Click Compose MMS.
3. Click [Use Once].
4. Click MMS.
5. Select a send method.
6. Type an MMS-compatible phone number or an
email address.
7. Click the trackwheel.
8. Click Continue.
User Guide
9. Type a message.
10. Click the trackwheel.
11 . Click Attach Address, Attach Appointment,
Attach Picture, or Attach Audio.
12 . Click a contact, appointment, image, or audio file.
13. Click Continue.
14. Click the trackwheel.
15. Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click
Compose MMS.
To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS<XXXXXXX>.
If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the
Space key.
Related topic
Can I send and receive MMS messages? (See page
115.)

Send MMS messages from the browser, pictures list, or calendar

1. In the browser or pictures list, click an image. In the calendar, click an appointment.
2. Click Send As MMS.
3. Add a contact.
4. Type a message.
5. Click the trackwheel.
6. Click Send.

Set delivery and read notification

1. When composing an MMS message, click the trackwheel.
2. Click Options.
3. Set the Confirm Delivery and Confirm Read
fields.
4. Click the trackwheel.
5. Click Save.
Related topic
Can I configure notification for all MMS messages? (See page 115.)

Manage MMS message attachments

In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items:
• Save
• Add To Calendar
• Add Contact
Notes:
Images are saved in the pictures list. To play an audio file, click Play. Roll the trackwheel to
increase or decrease the volume. To stop playing the file, click the trackwheel.
To adjust the volume in an MMS message that contains .smil content, click the volume field in the top right corner of the slide. Click Change Option. Click a volume level.

Manage MMS messages

In an open MMS message, click the trackwheel. Click one of the following menu items:
• Save
• Reply
22
• Forward
• Reply To All
• Delete
Notes:
When you reply to an MMS message, the previous message is not included.
You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.
Additional options might also be available if the message contains .smil content.
5: MMS messages
23
User Guide
24

Search

6
About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts

About search

In a messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.
You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list.

Search the messages list

1. In a messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Search.
Notes:
To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save.
If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
Related topics
Recall searches (See page 25.) Manage saved searches (See page 25.) Search for messages from a specific contact (See page
26.)
Search for messages with a specific subject (See page
26.)
Search for PIM items (See page 26.)

Recall searches

To view your saved searches, in a messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.

Manage saved searches

In the list of saved searches, click a search. Click one of the following menu items:
• Select Search
• Edit Search
• Delete Search
User Guide
Note:
To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.
Related topic
Recall searches

Search for messages from a specific contact

To search for all messages received from a specific sender, in a messages list, click a message. Click
Search Sender.
To search for all messages sent to a specific recipient, in a messages list, click a message. Click Search
Recipient.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.

Search for messages with a specific subject

To search for all messages with the same subject, click a message. Click Search Subject.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.

Search for PIM items

1. In the search program, in the Text field, type text to search for.
2. In the Name field, type a contact name to search for.
3. Select one or more programs.
4. Click the trackwheel.
5. Click Search.
Notes:
If you type more than one word in the Text or Name field, all the words must appear for the search to be successful.
File attachments are not searched when you search PIM items.
Related topic
How do I search for text in a file attachment? (See page 118.)

Search shortcuts

To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text.
To search for a contact, in a list of contacts, type the contact name or initials separated by a space.
To stop a search that is in progress, press the Escape button.
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Attachments

7
About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts Attachments — frequently asked questions

About attachments

You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.
If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device.
In a messages list, a paper clip icon appears beside messages with attachments.
Related topic
Can I view file attachments on my device? (See page
117.)

Open a file attachment

1. In a message, click the trackwheel.
2. Click Open Attachment.
3. Click the attachment.
4. Click Expand.
5. Perform one of the following actions:
• To open a table of contents for the file
attachment, click Table of Contents.
• To open the file attachment, click Full
Content.
6. Click Retrieve.
Note:
To reopen an image attachment quickly, in the message, click the attachment image. Click Open
Attachment.

Open embedded content

In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button.
Examples of embedded content include tables, images, footnotes, text boxes, or comments.

View tables in attachments

To preview a table that is embedded in a document, click the table link. Click Retrieve.
To view the full table in the table preview, click the Table Link link. Click Retrieve.
User Guide

View attachment information

To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions:
• If you have opened the complete file attachment,
click View Info.
• If you have not opened the complete file
attachment, click Retrieve Info.

Navigate spreadsheet attachments

To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel.
To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell.
To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.
To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More.
To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions:
• If the worksheet has been retrieved (underlined
with a solid line), click View.
• If the worksheet has not been retrieved
(underlined with a dashed line), click Retrieve.
To view all the worksheets in the table of contents, click the trackwheel. Click More.

Navigate image attachments

To pan horizontally across an image, hold the Alt key and roll the trackwheel.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click the trackwheel. Click Enhance.
To view an image at a higher resolution, click the trackwheel. Click Full Image.
To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.
To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More.
To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions:
• If the page has been retrieved (underlined with a solid line), click View.
• If the page has not been retrieved (underlined with a dashed line), click Retrieve.
To view all the pages in the table of contents, click the trackwheel. Click More.

View presentations

To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides.
To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show. If a slide is not downloaded automatically, click the trackwheel. Click Retrieve.
To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text.
To view both text and slides, in the presentation, click the trackwheel. Click View Both.
28
7: Attachments
Note:
To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.
Related topic
Navigate presentation attachments (See page 29.)

Navigate presentation attachments

To view the next slide in a presentation, click the trackwheel. Click Next Slide.
To view the previous slide in a presentation, click the trackwheel. Click Prev Slide.
To stop a slide show, click the trackwheel. Click Close. To zoom, rotate, enhance, or save a slide, in slide view
or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item.
Note:
You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

About vCard address book attachments

Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact.

Manage vCard address book attachments

To view a vCard® attachment, in an open message, click the attachment. Click View Attachment.
To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book.
To update contact information, in an address book attachment, click the trackwheel. Click Update
Address.
Related topic
About vCard address book attachments (See page 29.)

Attachments shortcuts

To switch between viewing the generated table of contents and the full content for a document attachment, press V.
To switch to a different worksheet in a spreadsheet attachment, press V. Select a worksheet. Press the Enter key.
To change the column size, press W. To turn on or turn off column and row labels, press H. To move to a specific cell, press G. To display the contents of a cell, press the Space key. To zoom into an image, press I. To continue zooming
into an image, hold the Left Shift key and roll the trackwheel.
To zoom out of an image, press O. To continue zooming out of an image, hold the Left Shift key and roll the trackwheel.
To zoom to the original image size, press W. To rotate an image, press R. To view the next slide in a presentation, press N. To view the previous slide in a presentation, press P. To view a presentation as a slide show, press S. To stop a slide show, hold the Escape button.
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User Guide
To move between presentation views, in a presentation, press M.
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