Loading...BlackBerry RBF20CW Users Manual
BlackBerry Wireless Handheld
Version 4.1
User Guide
BlackBerry 8703e Wireless Handheld™ Model Number: RBF20CW
Last modified: 17 May 2006
Part number: SWD_X_HH(EN)-184.000
At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.
Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.
©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, “Always On, Always Connected” and the “envelope in motion” symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.
The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents.
This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
This document might contain references to third party sources of information, hardware or software, products or services and/or third party web sites (collectively the “Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way. Installation and use of Third Party Information with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes
no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.
Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations:
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239, 5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569, 5,710,784, 5,778,338
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Published in Canada
Contents |
|
|
1 |
Enterprise activation............................................................................................................................................ |
9 |
2 |
Email messages ................................................................................................................................................... |
11 |
3 |
PIN messages ....................................................................................................................................................... |
17 |
4 |
SMS messages..................................................................................................................................................... |
19 |
5 |
MMS messages..................................................................................................................................................... |
21 |
6 |
Search................................................................................................................................................................... |
25 |
7 |
Attachments ........................................................................................................................................................ |
27 |
8 |
Synchronizing data ............................................................................................................................................. |
31 |
9 |
Backing up and restoring device data ............................................................................................................ |
33 |
10 |
Typing ................................................................................................................................................................... |
35 |
11 |
Phone.................................................................................................................................................................... |
39 |
12 |
Browser................................................................................................................................................................ |
49 |
13 |
Downloading ....................................................................................................................................................... |
53 |
14 |
Contacts ............................................................................................................................................................... |
55 |
15 |
Calendar.............................................................................................................................................................. |
59 |
16 |
Tasks ..................................................................................................................................................................... |
63 |
17 |
Memos ................................................................................................................................................................. |
65 |
18 |
Alarm..................................................................................................................................................................... |
67 |
19 |
Calculator............................................................................................................................................................ |
69 |
20 |
Bluetooth............................................................................................................................................................... |
71 |
21 |
Date and time...................................................................................................................................................... |
73 |
22 |
Profiles.................................................................................................................................................................. |
75 |
23 |
Screen display ..................................................................................................................................................... |
79 |
24 |
Language.............................................................................................................................................................. |
83 |
25 |
Power and battery .............................................................................................................................................. |
85 |
26 |
Network coverage .............................................................................................................................................. |
87 |
27 |
Security ............................................................................................................................................................... |
89 |
28 |
Third-party program control............................................................................................................................ |
95 |
29 |
BrickBreaker ....................................................................................................................................................... |
99 |
30 |
Service books...................................................................................................................................................... |
101 |
31 |
Frequently asked questions............................................................................................................................ |
103 |
32 |
General — frequently asked questions......................................................................................................... |
105 |
33 |
Email and PIN messages — frequently asked questions .......................................................................... |
107 |
34 |
SMS messages — frequently asked questions.............................................................................................. |
113 |
35 |
MMS messages — frequently asked questions ............................................................................................ |
115 |
36 |
Attachments — frequently asked questions ................................................................................................. |
117 |
37 |
Synchronization — frequently asked questions |
........................................................................................... 121 |
38 |
Phone — frequently asked questions............................................................................................................ |
125 |
39 |
Browser — frequently asked questions.......................................................................................................... |
127 |
40 |
Contacts — frequently asked questions ........................................................................................................ |
131 |
41 |
Calendar — frequently asked questions....................................................................................................... |
133 |
42 |
Bluetooth — frequently asked questions ..................................................................................................... |
135 |
43 |
Security — frequently asked questions ......................................................................................................... |
137 |
44 |
Shortcuts ............................................................................................................................................................ |
139 |
45 |
Legal notice ........................................................................................................................................................ |
141 |
|
Index ................................................................................................................................................................... |
143 |
1
Enterprise activation
About enterprise activation
Activate the device over the wireless network
Verify activation status
About enterprise activation
Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.
If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator.
If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.
Activate the device over the wireless network
2.In the device options, click Advanced Options.
3.Click Enterprise Activation.
4.Type your corporate email address and the password provided to you by your system administrator.
5.Click the trackwheel.
6.Click Activate.
Note:
Limit the use of your BlackBerry® device until enterprise activation is complete.
Related topic
Why are some messages already on my device? (See page 108.)
Verify activation status
If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status.
If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status.
1.Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.
User Guide
10
2
Email messages
Open messages
Send email messages
Save draft messages
Add multiple contacts to a message
Set the importance level
Resend sent messages
Resend pending messages
Manage messages
File messages
View filed messages
Delete multiple messages at one time
Mark messages as opened or unopened
Search the messages list
Save a copy of messages sent from the device
Add an auto signature
Set an out-of-office reply
Create filters
Set folder redirection
Show or hide the number of new or unread messages
Hide the unread message indicator
Messages shortcuts
Email and PIN messages — frequently asked questions
Open messages
An unopened message appears in a messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.
Send email messages
1.In a messages list, click the trackwheel.
2.Click Compose Email.
3.In the To field, type an email address or a contact name.
4.Click the trackwheel.
5.Type a message.
6.Click the trackwheel.
7.Click Send.
Notes:
If a list of names appears as you type a contact name, click a name to add that contact to your message.
If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account.
Related topic
Search for contacts in your company address book (See page 57.)
User Guide
Save draft messages
To save a draft of a message, click the trackwheel. Click Save Draft.
Add multiple contacts to a message
To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name.
To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc.
To attach a contact to a message, click the trackwheel. Click Attach Address.
Set the importance level
1.When composing a message, click the trackwheel.
2.Click Options.
3.Set the Importance field to High or Low.
4.Click the trackwheel.
5.Click Save.
Resend sent messages
To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message.
To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message.
To resend your message to the same contact, in the open message, click the trackwheel. Click Resend.
Resend pending messages
Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
Manage messages
Open a message. Click the trackwheel. Click one of the following menu items:
•Save
•Reply
•Forward
•Forward As
•Reply To All
•Delete
Notes:
To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.
File messages
To file a message, click the message. Click File. Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
12
Related topics
Can I file messages? (See page 109.)
View filed messages (See page 13.)
View filed messages
To display all filed messages in a messages list, in the messages options, click General Options. Set the
Hide Filed Messages field to No. Click the trackwheel. Click Save.
To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.
Delete multiple messages at one time
To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key.
To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior.
Note:
When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.
Related topic
Reconcile deleted messages (See page 31.)
Mark messages as opened or unopened
To change the status of a message, click a message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
2: Email messages
Save a copy of messages sent from the device
In the messages options, click Email Settings. Set the
Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save.
Note:
Copies of sent messages are stored in the Sent Items folder in your desktop email program.
About auto signatures
Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message.
To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.
Add an auto signature
1.In the messages options, click Email Settings.
2.Set the Use Auto Signature field to Yes.
3.Type an auto signature.
4.Click the trackwheel.
5.Click Save.
Note:
You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.
Related topic
About auto signatures (See page 13.)
13
User Guide
About out-of-office replies
The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.
To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.
Set an out-of-office reply
1.In the messages options, click Email Settings.
2.Set the Use Out Of Office Reply field to Yes.
3.Type a reply.
4.If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.
5.Click the trackwheel.
6.Click Save.
Note:
You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.
Related topic
About out-of-office replies (See page 14.)
About filters
You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields).
If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.
To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.
Create filters
1.In the messages options, click Email Filters.
2.Click the trackwheel.
3.Click New.
4.Set the filter information.
5.Click the trackwheel.
6.Click Save.
Notes:
To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click
Continue.
To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the
From or Sent to fields.
You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.
Related topics
About filters (See page 14.)
Manage filters (See page 15.)
Create filters quickly (See page 15.)
14
Manage filters
Click a filter. Perform one of the following actions:
•To turn on the filter, select a filter. Press the Space key.
•To view and edit a filter, click a filter. Click Edit.
•To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel.
•To delete the filter, click a filter. Click Delete.
Create filters quickly
In a messages list, click a message on which to base your filter. Perform one of the following actions:
•To create a filter based on the sender, click Filter Sender. Type a title. Click the trackwheel. Click
Save.
•To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click
Save.
About folder redirection
If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.
To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.
Set folder redirection
1.In the messages options, click Email Settings.
2.Click the trackwheel.
3.Click Folder Redirection.
4.Select the check boxes beside the folders from which messages should be forwarded.
5.Click the trackwheel.
2: Email messages
6. Click Save.
Notes:
Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.
To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device.
You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.
Related topics
About folder redirection (See page 15.)
How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 111.)
How do I make changes to the folders on my device? (See page 111.)
Show or hide the number of new or unread messages
Unread messages are messages that you have not opened. New messages are messages that your BlackBerry® device has received since you last opened the messages list.
1.In a message list, click the trackwheel.
2.Click Options.
3.Click General Options.
4.In the Display Message Count field, perform one of the following actions:
•To display counts for new messages, select
New.
15
User Guide
•To display counts for unread messages, select
Unread.
•To never display counts, select None.
5.Click the trackwheel.
6.Click Save.
Note:
Your theme might override the option that you set in the Display Message Count field.
Hide the unread message indicator
1.In a message list, click the trackwheel.
2.Click Options.
3.Click General Options.
4.Set the Display New Message Indicator field to No.
5.Click the trackwheel.
6.Click Save.
Note:
The Display New Message Indicator field appears only if the Display Message Count field is set to Unread.
Messages shortcuts
To open a selected message, press the Enter key.
To compose a message from the messages list, press C.
To reply to a message, press R.
To forward a message, press F.
To reply to all, press L.
To file a message, press I.
To search for text within a message, press S. To search for the next occurrence of the text, press S again.
To move down a page, press the Space key.
To move up a page, press the Shift key + the Space key.
To view sent messages or call logs for outgoing phone calls, in a messages list, press the Alt key + O.
To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I.
To view voice mail messages, in a messages list, press the Alt key + V.
To move to the next unopened item, press U.
To move to the next related message, press J.
To move to the previous related message, press K.
To mark a message as opened or unopened, press the
Alt key + U.
To move to the last cursor position in a received message, press G.
To view the address of a sender or a recipient, in the To or From field of a received message, select a name. Press Q. To show the display name again, press Q.
16
3
PIN messages
About PIN messages
Find your PIN
Open messages
Send PIN messages
Save draft messages
Add multiple contacts to a message
Resend sent messages
Manage PIN messages
Delete multiple messages at one time
Mark messages as opened or unopened
Search the messages list
Show or hide the number of new or unread messages
Hide the unread message indicator
Messages shortcuts
Email and PIN messages — frequently asked questions
About PIN messages
A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message.
Find your PIN
In the device options, click Status.
Note:
If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.
Send PIN messages
1.In a messages list, click the trackwheel.
2.Click Compose PIN.
3.In the To field, type a PIN or a contact name.
4.Type a message.
5.Click the trackwheel.
6.Click Send.
Note:
If a list of names appears as you type a contact name, click a name to add that contact to your message.
Manage PIN messages
Open a message. Click the trackwheel. Click one of the following menu items:
•Save
•Reply
•Forward
•Forward As
•Reply To All
•Delete
User Guide
Note:
To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
18
4
SMS messages
About SMS messages
Find your SMS number
Type an SMS number
Open SMS messages
Send SMS messages
Add contacts to SMS messages
Save draft messages
Manage SMS messages
Resend sent SMS messages
Delete multiple messages at one time
Mark messages as opened or unopened
Search the messages list
Show or hide the number of new or unread messages
Hide the unread message indicator
Messages shortcuts
SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider enables for SMS.
You can send SMS messages to contacts who have SMS-compatible phone numbers.
Note:
If your BlackBerry® device supports sending SMS messages to email addresses, you can also send SMS messages to contacts who have email addresses.
Find your SMS number
In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.
Type an SMS number
Contact your service provider for more information about SMS number format. Your service provider might require that all SMS numbers include the area code and other prefixes.
Note:
In the phone options, set your smart-dialing options to avoid typing the country code and area code.
Related topic
About smart dialing (See page 45.)
Open SMS messages
An unopened SMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.
Send SMS messages
1.In a messages list, click the trackwheel.
2.Click Compose SMS.
3.Click [Use Once].
4.Click SMS.
5.Click Phone.
6.Type an SMS-compatible phone number.
User Guide
7.Click the trackwheel.
8.Click Continue.
9.Type a message.
10.Click the trackwheel.
11. Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click
Compose SMS.
If your BlackBerry® device supports sending SMS messages to email addresses, you can select the destination address as an email address after you click
[Use Once].
To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS<XXXXXXX>.
Related topic
Why can’t I send SMS messages? (See page 113.)
Add contacts to SMS messages
When composing an SMS message, click the trackwheel. Click Add Recipient.
Note:
You can send an SMS message to up to ten recipients.
Related topic
Type an SMS number (See page 19.)
Manage SMS messages
Open a message. Click the trackwheel. Click one of the following menu items:
•Save
•Reply
•Forward
•Forward As
• Delete
Note:
To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History.
Resend sent SMS messages
To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend.
Note:
If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially.
20
MMS messages
About MMS messages
Find your MMS number
Open MMS messages
Send MMS messages
Send MMS messages from the browser, pictures list, or calendar
Save draft messages
Add multiple contacts to a message
Set the importance level
Set delivery and read notification
Manage MMS message attachments
Show or hide the number of new or unread messages
Hide the unread message indicator
Messages shortcuts
Manage MMS messages
About MMS messages
If your service provider supports MMS, and you have an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS.
You can send MMS messages that contain .jpg, .gif,
.wbmp, .png, .smil, .midi, .mp3, .vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg, .gif, .wbmp, .png, .midi, .mp3, .txt, .vcf,
.vcs, .amr or .smil content.
5
You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB.
You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.
Find your MMS number
In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.
Open MMS messages
An unopened MMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.
If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve.
Send MMS messages
1.In a messages list, click the trackwheel.
2.Click Compose MMS.
3.Click [Use Once].
4.Click MMS.
5.Select a send method.
6.Type an MMS-compatible phone number or an email address.
7.Click the trackwheel.
8.Click Continue.
User Guide
9.Type a message.
10.Click the trackwheel.
11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio.
12.Click a contact, appointment, image, or audio file.
13.Click Continue.
14.Click the trackwheel.
15.Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click
Compose MMS.
To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS<XXXXXXX>.
If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the
Space key.
Related topic
Can I send and receive MMS messages? (See page 115.)
Send MMS messages from the browser, pictures list, or calendar
1.In the browser or pictures list, click an image. In the calendar, click an appointment.
2.Click Send As MMS.
3.Add a contact.
4.Type a message.
5.Click the trackwheel.
6.Click Send.
Set delivery and read notification
1.When composing an MMS message, click the trackwheel.
2.Click Options.
3.Set the Confirm Delivery and Confirm Read fields.
4.Click the trackwheel.
5.Click Save.
Related topic
Can I configure notification for all MMS messages? (See page 115.)
Manage MMS message attachments
In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items:
•Save
•Add To Calendar
•Add Contact
Notes:
Images are saved in the pictures list.
To play an audio file, click Play. Roll the trackwheel to increase or decrease the volume. To stop playing the file, click the trackwheel.
To adjust the volume in an MMS message that contains .smil content, click the volume field in the top right corner of the slide. Click Change Option. Click a volume level.
Manage MMS messages
In an open MMS message, click the trackwheel. Click one of the following menu items:
•Save
•Reply
22
5: MMS messages
•Forward
•Reply To All
•Delete
Notes:
When you reply to an MMS message, the previous message is not included.
You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.
Additional options might also be available if the message contains .smil content.
23
User Guide
24
6
Search
About search
Search the messages list
Recall searches
Manage saved searches
Search for messages from a specific contact
Search for messages with a specific subject
Search for PIM items
Search shortcuts
About search
In a messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.
You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list.
Search the messages list
1.In a messages list, click the trackwheel.
2.Click Search.
3.Set the search criteria.
4.Click the trackwheel.
5.Click Search.
Notes:
To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save.
If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
Related topics
Recall searches (See page 25.)
Manage saved searches (See page 25.)
Search for messages from a specific contact (See page 26.)
Search for messages with a specific subject (See page 26.)
Search for PIM items (See page 26.)
Recall searches
To view your saved searches, in a messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.
Manage saved searches
In the list of saved searches, click a search. Click one of the following menu items:
•Select Search
•Edit Search
•Delete Search
User Guide
Note:
To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.
Related topic
Recall searches
Search for messages from a specific contact
To search for all messages received from a specific sender, in a messages list, click a message. Click
Search Sender.
To search for all messages sent to a specific recipient, in a messages list, click a message. Click Search Recipient.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.
Search for messages with a specific subject
To search for all messages with the same subject, click a message. Click Search Subject.
Note:
If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.
Search for PIM items
1.In the search program, in the Text field, type text to search for.
2.In the Name field, type a contact name to search for.
3.Select one or more programs.
4.Click the trackwheel.
5.Click Search.
Notes:
If you type more than one word in the Text or Name field, all the words must appear for the search to be successful.
File attachments are not searched when you search PIM items.
Related topic
How do I search for text in a file attachment? (See page 118.)
Search shortcuts
To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text.
To search for a contact, in a list of contacts, type the contact name or initials separated by a space.
To stop a search that is in progress, press the Escape button.
26
Attachments
About attachments
Open a file attachment
Open embedded content
View tables in attachments
View attachment information
Navigate spreadsheet attachments
Navigate image attachments
View presentations
Navigate presentation attachments
Manage vCard address book attachments
Attachments shortcuts
Attachments — frequently asked questions
About attachments
You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.
If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device.
In a messages list, a paper clip icon appears beside messages with attachments.
Related topic
Can I view file attachments on my device? (See page 117.)
7
Open a file attachment
1.In a message, click the trackwheel.
2.Click Open Attachment.
3.Click the attachment.
4.Click Expand.
5.Perform one of the following actions:
•To open a table of contents for the file attachment, click Table of Contents.
•To open the file attachment, click Full Content.
6.Click Retrieve.
Note:
To reopen an image attachment quickly, in the message, click the attachment image. Click Open Attachment.
Open embedded content
In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button.
Examples of embedded content include tables, images, footnotes, text boxes, or comments.
View tables in attachments
To preview a table that is embedded in a document, click the table link. Click Retrieve.
To view the full table in the table preview, click the
Table Link link. Click Retrieve.
User Guide
View attachment information
To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions:
•If you have opened the complete file attachment, click View Info.
•If you have not opened the complete file attachment, click Retrieve Info.
Navigate spreadsheet attachments
To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel.
To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell.
To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.
To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More.
To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions:
•If the worksheet has been retrieved (underlined with a solid line), click View.
•If the worksheet has not been retrieved (underlined with a dashed line), click Retrieve.
To view all the worksheets in the table of contents, click the trackwheel. Click More.
Navigate image attachments
To pan horizontally across an image, hold the Alt key and roll the trackwheel.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click the trackwheel. Click Enhance.
To view an image at a higher resolution, click the trackwheel. Click Full Image.
To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.
To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More.
To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions:
•If the page has been retrieved (underlined with a solid line), click View.
•If the page has not been retrieved (underlined with a dashed line), click Retrieve.
To view all the pages in the table of contents, click the trackwheel. Click More.
View presentations
To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides.
To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show. If a slide is not downloaded automatically, click the trackwheel. Click Retrieve.
To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text.
To view both text and slides, in the presentation, click the trackwheel. Click View Both.
28
Note:
To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.
Related topic
Navigate presentation attachments (See page 29.)
Navigate presentation attachments
To view the next slide in a presentation, click the trackwheel. Click Next Slide.
To view the previous slide in a presentation, click the trackwheel. Click Prev Slide.
To stop a slide show, click the trackwheel. Click Close.
To zoom, rotate, enhance, or save a slide, in slide view or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item.
Note:
You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.
About vCard address book attachments
Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact.
7: Attachments
Manage vCard address book attachments
To view a vCard® attachment, in an open message, click the attachment. Click View Attachment.
To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book.
To update contact information, in an address book attachment, click the trackwheel. Click Update Address.
Related topic
About vCard address book attachments (See page 29.)
Attachments shortcuts
To switch between viewing the generated table of contents and the full content for a document attachment, press V.
To switch to a different worksheet in a spreadsheet attachment, press V. Select a worksheet. Press the
Enter key.
To change the column size, press W.
To turn on or turn off column and row labels, press H.
To move to a specific cell, press G.
To display the contents of a cell, press the Space key.
To zoom into an image, press I. To continue zooming into an image, hold the Left Shift key and roll the trackwheel.
To zoom out of an image, press O. To continue zooming out of an image, hold the Left Shift key and roll the trackwheel.
To zoom to the original image size, press W.
To rotate an image, press R.
To view the next slide in a presentation, press N.
To view the previous slide in a presentation, press P.
To view a presentation as a slide show, press S.
To stop a slide show, hold the Escape button.
29
User Guide
To move between presentation views, in a presentation, press M.
30
Synchronizing data
About email reconciliation
Turn on wireless email reconciliation Reconcile deleted messages
About PIM synchronization
Turn on wireless PIM synchronization Synchronization — frequently asked questions
8
Note:
Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device.
Related topic
Can I reconcile email messages over the wireless network? (See page 121.)
About email reconciliation
If you turn on email reconciliation, any messages that you file or delete on your BlackBerry® device should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device.
If your device integration option supports wireless email reconciliation, changes are reconciled over the wireless network.
If your device integration option does not support wireless email reconciliation, changes can be reconciled using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation.
Related topic
Can I reconcile email messages over the wireless network? (See page 121.)
Turn on wireless email reconciliation
Reconcile deleted messages
To set how deleted messages are reconciled between your BlackBerry® device and desktop email program, in the messages options, click Email Reconciliation. Set the Delete On field. Click the trackwheel. Click
Save.
Note:
Set the email reconciliation option for each email account that is integrated with your device.
Related topic
Delete multiple messages at one time (See page 13.)
About PIM synchronization
You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your BlackBerry® device and in your desktop email program are similar.
In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. Click the trackwheel. Click Save.
User Guide
If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device.
If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. See the
BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software.
Related topic
Can I synchronize PIM items over the wireless network? (See page 121.)
Turn on wireless PIM synchronization
In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save.
If the Wireless Synchronization option does not appear on the BlackBerry® device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.
Notes:
If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization.
If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software.
Related topic
Can I synchronize PIM items over the wireless network? (See page 121.)
32
9
Backing up and restoring device data
About backing up and restoring device data |
5. Click Activate. |
Restore device data
About backing up and restoring device data
If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up.
If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the
BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually.
If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation.
Restore device data
1.In the device options, click Advanced Options.
2.Click Enterprise Activation.
3.Type your corporate email address and the password supplied by your system administrator.
4.Click the trackwheel.
User Guide
34
Typing
About AutoText
Use AutoText
Create AutoText entries
Manage AutoText entries
Cut or copy text
Paste text
Turn on tones when pressing keys
Set the cursor speed
Typing shortcuts
Typing — frequently asked questions
About AutoText
AutoText is designed to replace specific text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words.
Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.
You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Use AutoText
To use AutoText, type an AutoText entry. Press the
Space key.
Related topics
About AutoText (See page 35.)
10
Create AutoText entries (See page 35.)
Turn off AutoText for SMS messages (See page 36.)
Create AutoText entries
1.In the device options, click AutoText.
2.Click the trackwheel.
3.Click New.
4.In the Replace field, type the text to replace.
5.In the With field, type the text that should appear.
6.In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase).
7.Set the language.
8.Click the trackwheel.
9.Click Save.
Related topic
What is the Insert Macro menu item? (See page 36.)
Turn off AutoText for SMS messages (See page 36.)
Manage AutoText entries
In the device options, click AutoText. Click an AutoText entry. Perform one of the following actions:
•Edit
•Delete
Related topic
Turn off AutoText for SMS messages (See page 36.)
User Guide
Turn off AutoText for SMS messages
In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click
Save.
Cut or copy text
1.Click the trackwheel.
2.Click Select.
3.Select text.
4.Click the trackwheel.
5.Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.
Related Topic
Copy and paste calculations (See page 69.)
Turn on tones when pressing keys
In the device options, click Screen/Keyboard. Set the Key Tone field to On. Click the trackwheel. Click Save.
To type an accented or special character, hold the letter key and roll the trackwheel.
To insert a currency symbol, press the Currency key.
To turn on CAP lock, press the Alt key + the Right Shift key.
To turn on NUM lock, press the Right Shift key + the Alt key.
To turn off NUM lock or CAP lock, press the Right Shift key.
To type a number in a number field, press a number key. You do not need to press the Alt key.
To type a letter in a number field, hold the number key until the letter appears.
To insert the at sign (@) and periods in an Email field, press the Space key.
Typing — frequently asked questions
What is the Insert Macro menu item?
How do I undo an AutoText change?
Why can’t I use shortcuts on the Home screen?
How do I change the currency symbol that appears when I press the Currency key?
Set the cursor speed
In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save.
What is the Insert Macro menu item?
The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries.
Typing shortcuts
To capitalize a letter, hold the letter key until the capitalized letter appears.
To insert a period, press the Space key twice. The next letter is capitalized.
To type the alternate character on a key, hold the Alt key and press the character key.
To type a symbol, press the Symbol key. Click a symbol.
How do I undo an AutoText change?
If you type text and the AutoText feature automatically replaces it, you can undo the change by pressing the Backspace/Delete key twice.
36
10: Typing
Why can’t I use shortcuts on the
Home screen?
The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No.
Note:
Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes.
How do I change the currency symbol that appears when I press the Currency key?
In the device options, click Screen/Keyboard. Set the
Currency Key field.
37
User Guide
38
11
Phone
Find your phone number
Make phone calls
Make emergency calls
Turn on A-GPS support
Change the privacy setting for location-based services Acquire the GPS position of your device
Make calls using speed dial
Check voice mail
Answer calls
Alternate between calls
Mute calls
Adjust the phone volume
Turn on and off speakerphone
Use other programs during calls
Dial using letters
Make three-way calls
Assign speed dial numbers to keys
Log calls
Forward calls
Set automatic volume control
Set default country and area codes
Set corporate extension dialing
Set voice mail options
Set the TTY option
Turn on telecoil mode
Set the default call volume
Set voice privacy change alert
Reset call timers
Phone shortcuts
Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your phone number.
Make phone calls
In the phone, type a phone number or select a contact. Press the Send key. To end the call, press the End key.
Notes:
If the contact that you want to call is not listed, click the trackwheel. Click Call From Address Book to select a contact from your address book.
You can also make a call on the Home screen. Type the number and press the Send key.
Related topics
Add pauses or waits (See page 57.)
Can I use the phone when the device or keyboard is locked? (See page 125.)
Make emergency calls
You should be able to make emergency calls even if your BlackBerry® device is locked. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated.
User Guide
To make an emergency call, perform one of the following actions:
•Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key.
•Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.
Note:
Emergency calls can only be made to official emergency access numbers, for example 911 in North America.
Related topics
Turn on A-GPS support (See page 40.)
About Emergency Callback Mode (See page 41.)
Warning:
In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.
Note:
The options present on your BlackBerry® device to turn on and off A-GPS support might differ slightly depending on your service provider.
Related topics
About A-GPS support (See page 40.)
About Emergency Callback Mode (See page 41.)
About A-GPS support
Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support.
If your device is enabled with A-GPS support, an emergency operator should be able to estimate your location when you make an emergency call or when your device is in Emergency Callback Mode.
About location-based services
Depending on your service provider, your BlackBerry® device might be enabled with location-based services. The privacy setting for location-based services controls whether programs on your device can use the GPS position of your BlackBerry® device. For example, a program could use the GPS position of your device to give you driving directions.
Turn on A-GPS support
In the device options, click Location Based Services. Perform one of the following actions:
•To turn on and off A-GPS support for emergencies, set the GPS Services field to 911 Only/Location Off or Location Off/Location On.
•To enable an operator to estimate your location at other times (subject to A-GPS limitations), set the
GPS Services field to Location On.
Change the privacy setting for location-based services
To set the privacy level for location-based services on your BlackBerry® device, in the device options, click Location Based Services. Perform one of the following actions:
•To be prompted each time a location-based service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save.
•To prevent location-based service programs from using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save.
40
•To allow location-based service programs to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save.
Notes:
Contact your service provider for more information on the availability of location-based services privacy settings.
If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations).
Related topics
About location-based services (See page 40.)
Acquire the GPS position of your device (See page 41.)
11: Phone
Change the privacy setting for location-based services (See page 40.)
About Emergency Callback Mode
When you end an emergency call, the BlackBerry® device enters Emergency Callback Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider, Emergency Callback Mode is active for five minutes or is canceled when you make a nonemergency call.
In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Note:
To exit Emergency Callback Mode manually, click the trackwheel. Click Exit Emergency Callback Mode.
Acquire the GPS position of your device
Your BlackBerry® Global Positioning System (GPS) location is determined using information from GPS satellites, and it is expressed as a longitude and latitude. To acquire your BlackBerry satellite position, in the device options, click Location Based Services. Click the trackwheel. Click Refresh GPS.
Notes:
Contact your service provider for the availability of the GPS positioning service.
If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your BlackBerry device is exposed to a wide area of open sky.
Related topics
About A-GPS support (See page 40.)
About location-based services (See page 40.)
Make calls using speed dial
In the phone, hold the key that is assigned to the contact or phone number.
Note:
You can also use speed dial to make a phone call on the Home screen or in a messages list.
Related topics
Assign speed dial numbers to keys (See page 43.)
Change speed dial numbers (See page 43.)
Check voice mail
On the Home Screen, click Voicemail.
Notes:
The Voicemail icon is unavailable if no voice mail number is specified.
41
User Guide
Depending on your theme, the number of new or unheard voice mail messages might appear in the device status section of the screen and beside the program name.
Related topic
Set voice mail options (See page 45.)
Answer calls
To answer a call, click Answer. If you do not want to answer a call, click Ignore.
If you are already connected to a call and you receive another call, click Answer - Hold Current.
To end a call, press the End key.
Note:
You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call.
Related topics
Can I use the phone when the device or keyboard is locked? (See page 125.)
Use Bluetooth wireless technology during a call (See page 72.)
Mute calls
To mute a call, press the Mute button. Press the Mute button again to turn mute off.
Adjust the phone volume
To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down.
Turn on and off speakerphone
To turn on speakerphone, during a call, press the
Speakerphone key.
To turn off speakerphone, during a call, press the
Speakerphone key again.
Warning:
Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely.
Related topic
Use Bluetooth wireless technology during a call (See page 72.)
Alternate between calls
During a call, if you receive an incoming call, click Answer - Hold Current. Click the trackwheel. Click Flash to alternate between calls.
Notes:
You must subscribe to a call waiting service to alternate between calls.
You can also press the Enter key to alternate between calls.
Use other programs during calls
To use other device programs during a call, click the trackwheel. Click Home Screen.
Note:
If you switch to a different program and you want to end the phone call, press the End key.
Dial using letters
To type letters in phone numbers, press the Alt key. Type the letter.
42
To type multiple letters, press the Right Shift key + the Alt key. Type letters. To dial numbers again, press the
Right Shift key.
Note:
When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.
11: Phone
Note:
To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.
Related topic
Change speed dial numbers (See page 43.)
Make three-way calls
1.During a call, click the trackwheel.
2.Click 3-Way Call.
3.Type a phone number or click a contact.
4.Press the Enter key twice.
5.During the second call, click the trackwheel.
6.Click Flash.
Notes:
The Active Call screen shows that you are only connected to the second contact even though you are connected to both calls.
To disconnect from the second contact, click the trackwheel. Click Flash.
Related topic
Can I make three-way calls? (See page 126.)
Change speed dial numbers
In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions:
•To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To <contact name>.
•To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel.
•To delete a contact from the speed dial list, click
Delete.
About call logs
Call logs appear when you open the phone. Missed call logs also appear in a messages list. Depending on your theme, missed calls might also appear on the Home screen.
Assign speed dial numbers to keys
1.In the phone, click the trackwheel.
2.Click View Speed Dial List.
3.Click an unassigned key.
4.Click New Speed Dial.
5.Click a contact.
6.Click Add Speed Dial To <contact name>.
Log calls
To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list.
Press the Space key.
If you do not want any call logs to appear in a messages list, select None. Press the Space key.
Related topics
About call logs
Manage call logs (See page 44.)
43
User Guide
Can I set the phone to display frequently called numbers? (See page 126.)
How do I change how long messages and phone call logs remain in a messages list? (See page 110.)
Manage call logs
In the phone, or in a messages list, open a call log. Click the trackwheel. Perform one of the following actions:
•To add notes to the call log, click Add Notes.
•To edit call log notes, click Edit Notes.
•To forward call log notes, click Forward.
To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.
How do I edit the phone number to which my calls are forwarded? (See page 126.)
Add call forwarding phone numbers
1.On the Call Forwarding screen, click a type of calls to forward.
2.Click New Number.
3.Type a phone number.
4.Press the Enter key.
5.Click the trackwheel.
6.Click Close.
Related topic
How do I edit the phone number to which my calls are forwarded? (See page 126.)
Forward calls
1.In the phone options, click Call Forwarding.
2.Click the type of calls to forward.
3.Click Do Not Forward or the current forwarding phone number.
4.Click Change Number.
5.Click a forwarding phone number.
6.Click the trackwheel.
7.Click Save.
Note:
Before you enable call forwarding, verify that your service provider supports this feature, and that you have call forwarding phone numbers added. Contact your service provider for more information.
Related topics
Add call forwarding phone numbers (See page 44.) Delete call forwarding phone numbers (See page 44.) Can I use call forwarding? (See page 126.)
Delete call forwarding phone numbers
On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete.
Related topic
How do I edit the phone number to which my calls are forwarded? (See page 126.)
About automatic volume control
Automatic volume control is designed to adjust the volume on your BlackBerry® device when you are using the phone in a noisy environment.
Set automatic volume control
In the phone options, click Enhanced Audio. Set the
Automatic Volume Control field. Click the trackwheel. Click Save.
44
Related topic
About automatic volume control (See page 44.)
About smart dialing
You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.
If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the Alt key + the 8 key and type the extension number.
Set default country and area codes
1.In the phone options, click Smart Dialing.
2.Set the Country Code and Area Code fields.
3.In the National Number Length field, set the default length for phone numbers in your country.
4.Click the trackwheel.
5.Click Save.
Note:
When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Warning:
If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly.
Related topic
About smart dialing (See page 45.)
Set corporate extension dialing
1. In the phone options, click Smart Dialing.
11: Phone
2.In the Number field, type the main phone number for a corporation.
3.Set how long the BlackBerry® device waits before dialing an extension.
4.In the Extension Length field, set the default length for extensions.
5.Click the trackwheel.
6.Click Save.
Related topic
About smart dialing (See page 45.)
Set voice mail options
In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click
Save.
Notes:
If your BlackBerry® device is provisioned for voice mail, the voice mail access number might already appear on the screen. Contact your service provider for more information about voice mail for your device.
If your device is not provisioned for voice mail, you can type the access number for a different voice mail system.
About TTY
You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text.
When TTY is enabled, an indicator appears in the device status section of the screen.
Note:
The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information.
45
User Guide
Set the TTY option
In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save.
Related topics
About TTY (See page 45.)
Can I use a TTY device with my device? (See page 126.)
About telecoil mode
In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils.
When telecoil mode is turned on, an indicator (H-T) appears in the device status section of the screen.
Turn on telecoil mode
In the phone options, click Hearing Aid Mode. Set the Mode Enabled field to Telecoil. Click the trackwheel. Click Save.
Related topic
About telecoil mode (See page 46.)
About default call volume
You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call.
Set the default call volume
In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click
Save.
Related topic
About default call volume (See page 46.)
About voice privacy
Depending on your service provider, your BlackBerry® device might support a voice privacy service. Depending on the status of the wireless network, the voice privacy status might change during a phone call. If voice privacy is active, a small “P” icon appears on the Active Call screen and in the device status section of the screen.
You can set whether you receive notification when there is a change in voice privacy service during a call.
Set voice privacy change alert
In the phone options, click Sounds. Set the Privacy Alert field. Click the trackwheel. Click Save.
Related topic
About voice privacy (See page 46.)
Reset call timers
1.In the phone, click the trackwheel.
2.Click Status.
3.Click Last Call or Total Calls.
4.Click Clear Timer.
5.Click the trackwheel.
6.Click Save.
Phone shortcuts
To open the phone, press the Send key.
To end a call, press the End key.
To call a selected contact or phone number, press the
Send key.
To call a speed dial number, hold the assigned key.
To add an extension to a phone number, press the Alt key + the 8 key. Type the extension number.
To show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number.
46
11: Phone
To call your voice mail access number, hold 1.
To type letters in phone numbers, hold the Alt key and type letters.
To mute a call, press the Mute button. To turn off mute, press the Mute button again.
To turn on speakerphone, during a call, press the Speakerphone key. To turn off speakerphone, press the Speakerphone key again.
To change the volume during a call, roll the trackwheel.
To move to the top of the call log list in the phone, press the Space key.
To insert a wait when typing a phone number, press B.
To insert a pause when typing a phone number, press
N.
47
User Guide
48
Loading...