BlackBerry R857D 2 5 User Manual

Installation and User’s

Guide

BlackBerry Handheld

Model R857D-2-5

Handheld Installation and User’s Guide

Last revised 04/01/00

Part Number: xxxxx

At the time of printing, documentation complies with versions: Operating System 2.0.13, Applications 2.0, and Desktop 2.0.

© 1999-2000 Research In Motion Limited. All rights reserved.

RIM, the RIM logo, Research In Motion, RIM 850 Wireless Handheld, RIM 857 Wireless Handheld, BlackBerry, BlackBerry Exchange Edition, the BlackBerry logo, the “envelope in motion” symbol and ‘Always On, Always Connected’ are trademarks of Research In Motion Limited, RIM, Research In Motion – Registered U.S. Patent and Trademark Office. All other brands, product names and company names mentioned herein may be trademarks or registered trademarks of their respective holders.

DataTAC is a trademark of Motorola, Inc. Windows 95/98/2000, Exchange, and Outlook are either trademarks or registered trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks, and service marks used herein are the property of their respective owners.

Warning: This document is for the use of licensed users only. Any unauthorized copying, distribution or disclosure of information is a violation of copyright laws.

While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited.

For more information on BlackBerry, call 1-877-BLK-BERRY. Research In Motion Limited

295 Phillip Street,

Waterloo, Ontario, Canada N2L 3W8

Tel. [phone] Fax [phone] www.rim.net

Printed In Canada

KM0400/957ug.book

FCC compliance statement (USA)

FCC Class B Part 15 PENDING

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

•This device may not cause harmful interference, and

•This device must accept any interference received, including interference that may cause undesired operation.

WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 119, under certification number Pending.

IC Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

IMPORTANT SAFETY

INFORMATION

Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 857 Wireless Handheld or its charging cradle. Retain these instructions for future use.

Remember to follow any special regulations governing the use of the RIM 857 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld. We encourage you to follow such laws and regulations at all times. In particular, please observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed. In addition, the RIM 857 Wireless Handheld should not be used in locations that may be hazardous including, without limitation, locations in which hazardous or combustible gases may be present.

The RIM 857 Wireless Handheld is not an FAA-approved electronic device for use on aircraft. Switch off the handheld when in an aircraft. The effect of the use of the handheld in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, and may be illegal.

Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of the medical device if you have any

questions. Additionally, the effect of the radio signals from the handheld on other electronic systems, including those in your car (such as electronic fuel-injection systems, electronic anti-skid braking systems, and electronic cruise-control systems) is unknown and malfunction of these systems may result.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. Do not use the charging cradle as a means of storing your handheld while in a vehicle. When using a cradle, make sure that it is a cradle that RIM has supplied for that particular use of your handheld. Do not use any cradle, charging unit or any other accessory or attachment that is not manufactured or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory or attachment that is not supplied or approved for use by RIM is not permitted as it may cause hazards. Do not place the RIM 857 Wireless Handheld or its charging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, causing serious injury to a child or adult, and serious damage to the handheld.

Discard the handheld properly. As the unit contains a lithium battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the handheld containing the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. Contact RIM if you have any questions concerning disposal of the handheld or the lithium polymer cell.

The handheld should be operated only from the type of power source indicated on the marking label. Refer to the operating instructions starting on page 19 for more information on the battery and power supply. Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the charging cradle. Do not overload wall outlets, extension cords, or

integral convenience receptacles as this can result in a risk of fire or electric shock.

Never push objects of any kind into the RIM 857 Wireless Handheld through openings as they may short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub or a sink, in a wet basement, near a swimming pool, etc.). The RIM 857 Wireless Handheld and its charging cradle should be situated away from heat sources, such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

WARNING To reduce the risk of fire or electric shock, do not expose the handheld to rain or moisture.

Unplug the charging cradle from the wall and refer the handheld and charging cradle for service to qualified service personnel if:

•the power supply cord or plug is damaged

•liquid has been spilled or objects have fallen into the handheld or charging cradle

•the handheld or charging cradle has been exposed to rain or water

•the handheld or charging cradle has been dropped or damaged in any way

•the handheld or charging cradle does not operate normally by following the instructions contained in this manual

•the handheld or charging cradle exhibits a distinct change in performance

Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and

will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation.

Unplug the charging cradle from the wall before cleaning. Do not use liquid or aerosol cleaners. Rather, use a damp cloth to clean the unit.

Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Contents
FCC compliance statement (USA) ..........................................	3
Industry Canada Certification ................................................	4
IMPORTANT SAFETY INFORMATION...................................	5
Welcome to your wireless solution ............................................	13
New for version 2.0.................................................................	14
Upgrading to version 2.0 .......................................................	15
Contents of your package ......................................................	15
System Requirements .............................................................	16
About this guide......................................................................	17
About Research In Motion.....................................................	17
Customer support ...................................................................	18
Get to know your handheld.........................................................	19
Handheld components...........................................................	19
Turning on your handheld ....................................................	22
Turning off the handheld.......................................................	23
Description of keys .................................................................	23
Setting the date and time .......................................................	37
Setting message notification..................................................	37
Setting message delete ...........................................................	38
Using password protection ...................................................	38
Summary and tips...................................................................	43
Start sending email........................................................................	45
Turning on/off the radio .......................................................	45
Registering with the network................................................	46
Installing the Desktop Software............................................	47
Connect the handheld to your PC ........................................	48
Enabling email redirection ....................................................	50
Sending a message ..................................................................	51
Reading a message..................................................................	53
Summary ..................................................................................	55

Using the Desktop Software........................................................	57
Installation and setup .............................................................	57
Loading handheld applications ............................................	58
Backing up files from handheld to the PC ..........................	59
Synchronizing email and PIM...............................................	62
Redirecting email ....................................................................	64
Summary ..................................................................................	67
Composing and sending messages.............................................	69
Setting message options.........................................................	69
Setting level of importance ....................................................	72
Sending peer-to-peer messages.............................................	73
Sending one-time messages...................................................	75
Sending messages to many contacts ....................................	76
Customizing the auto signature............................................	77
Receiving delivery confirmation...........................................	78
Attaching Address Book entries ...........................................	79
Using AutoText .......................................................................	80
Automatic formatting.............................................................	86
Inserting symbols....................................................................	88
Summary and tips...................................................................	89
Receiving and reading messages ................................................	91
Received message options .....................................................	91
Receiving long messages .......................................................	93
Sending file attachments........................................................	94
Managing Address Book attachments .................................	95
Adding contacts to Address Book ........................................	96
Summary and tips...................................................................	98
Managing messages.....................................................................	101
Filing messages......................................................................	101
Saving messages....................................................................	103
Searching messages ..............................................................	107
Deleting messages.................................................................	115
Editing messages...................................................................	119
Resending a message............................................................	120

Marking a message as unread.............................................	121
Marking all messages read ..................................................	122
Summary and tips.................................................................	123
Using the Address Book .............................................................	125
Setting Address Book options .............................................	125
Adding addresses .................................................................	126
Viewing addresses ................................................................	130
Editing addresses ..................................................................	130
Deleting addresses................................................................	131
Searching addresses..............................................................	132
Summary and tips.................................................................	132
Managing Tasks and Appointments........................................	135
Using the Tasks function .....................................................	135
Using the Calendar function ...............................................	140
Summary and tips.................................................................	152
Using the MemoPad and Calculator ........................................	155
Using the MemoPad function .............................................	155
Using the Calculator function .............................................	158
Summary and tips.................................................................	163
Customizing your handheld’s options ....................................	165
Setting the alarm ...................................................................	165
Customizing handheld options ..........................................	167
Handheld options .................................................................	168
Summary ................................................................................	177
Frequently asked questions .......................................................	179
Alarm ......................................................................................	179
Battery.....................................................................................	179
Storage ....................................................................................	180
Home screen ..........................................................................	181
LCD screen.............................................................................	181
Messages.................................................................................	182
Punctuation............................................................................	184
Desktop Software..................................................................	185

Resetting the handheld ........................................................	188
Specifications................................................................................	191
Index ...............................................................................................	195

Welcome to your wireless solution

BlackBerry is a mobile email solution that includes the RIM 857 Wireless Handheld, charging/docking cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network. Equipped with a large 160x160 screen, rechargeable battery, 5 Mb of Flash memory, RIM’s “always on, always connected” wireless technology and QWERTY keyboard design, the RIM 857 Wireless Handheld provides users with the ultimate palm-sized handheld for messaging and personal information.

Get ready to experience the power of messaging with your handheld using functions such as:

•Messages: Receive, read, reply to, compose, forward, save, file, and delete messages.

•Compose: Create and send messages to Internet email addresses and to other handhelds.

•Saved Messages: Store messages for future viewing.

•Search Messages: Locate messages in seconds with the powerful search tool.

•Address Book: Store your personal directory of contact information, such as multiple phone and fax numbers, and email addresses. Enter notes for individual contacts and search the database to find specific contacts.

•Calendar: Keep track of appointments using one of the four calendar views: Day, Week, Month, or Agenda.

•Tasks: Add, edit, and delete tasks and mark tasks as complete.

•Alarm: Set the alarm on the handheld to sound daily.

14Welcome to your wireless solution — New for version 2.0

•MemoPad: Compose, edit, and delete notes, memos and lists.

•Calculator: Perform basic mathematical operations and conversions.

•Options: Customize the way the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature.

•Lock: Lock the handheld with a password security screen so that only you can use it. (This function is only visible in the Home screen after you have set a password.)

•Turn Wireless Off / Turn Wireless On: Turn the handheld’s radio off when it may interfere with other radio communications, such as during a flight. Turn on the radio again to send and receive messages.

•Power Off: Turn off the handheld at night or on weekends.

New for version 2.0

The handheld (pre-installed with BlackBerry version 2.0 software) now supports folder management, which gives you the ability to file messages on the handheld. When you first reconcile email (using the Intellisync tool) with your handheld, your desktop folder structure is transferred to the handheld. Any messages filed on the handheld are marked as read and moved into the corresponding desktop folder. (See page 101 for more information.) You can also set your Message List Options to delete messages on both the desktop and the handheld upon email reconciliation. (See page 69 for more information.)

The updated Search Messages function allows you to create and save pre-defined searches on the handheld. You can use these searches in the Messages, Saved Messages, or Search Messages screens to find messages filed in a particular folder, sent to a

Handheld — Installation and User’s Guide

Welcome to your wireless solution — Upgrading to version 2.0 15

particular address, or containing specific text. (See page 107 for more information.) The expanded Calendar function now supports recurring calendar appointments and offers you one of four views: Day, Week, Month, or Agenda.

The updated Desktop Software allows you to turn off email redirection if using the BlackBerry Enterprise Server. You can also select from which desktop folders you want email to be redirected. See the Redirector Settings online help for more information.

For a complete list of new features for version 2.0 of the software, refer to the README.txt file, included when you install the Desktop Software.

Upgrading to version 2.0

If you are currently using a previous version of the BlackBerry Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC. See Chapter 3 or the Backup and Restore online help for more information on performing a backup.

Once you have backed up your handheld information to your PC, follow the instructions on page 58 for information on installing the Desktop Software.

Contents of your package

Your package should contain the following:

•Handheld

•Cradle

•Holster

•This Installation and User’s Guide

Handheld — Installation and User’s Guide

16Welcome to your wireless solution — System Requirements

•Handheld Getting Started Card

•Installation CD-ROM

If something from this package is missing or not working properly, contact the point of purchase.

System Requirements

The following components are required to install the Desktop Software:

•Intel-compatible 486 or higher desktop with an available serial port

•Windows 95/98/2000 with 8 Mb of RAM

•Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98 (Workgroup installation), or Microsoft Outlook 2000 with an email account on a Microsoft Exchange Server version 4.0 or higher, that is capable of receiving email from the Internet

You must have the Desktop Redirector (Redirector.exe) running on a computer with a continuous connection to the company’s Exchange Server. Use of the Desktop Redirector is not required if email will be redirected by the BlackBerry Enterprise Server.

You have a Microsoft Exchange email account if:

•You will be running Microsoft Outlook as your email client and,

•In Outlook, if you select Tools>Services, the dialog box contains a list of services that includes Microsoft Server.

Handheld — Installation and User’s Guide

Welcome to your wireless solution — About this guide 17

About this guide

This guide provides information for operating the handheld and for installing the Desktop Software.

Note Notes will appear in this format and will contain additional information to help you perform the task being described.

Tip Tips provide information about performing tasks and offer different options to perform tasks.

A summary, including a list of relevant tips, is included at the end of each chapter.

The ‘Frequently asked questions’ chapter will help you further with your handheld. As well, the Desktop Software offers online help to guide you and answer your questions. To access the online help, select Help from any active window.

About Research In Motion

RIM is a world leader in the mobile communications market. Our current product portfolio includes mobile email solutions, wireless handhelds, and wireless modems.

RIM has a history of developing breakthrough wireless data solutions. Our products are based on industry-leading technologies, providing the best in radio coverage, small size, high performance and long battery life. They offer the freedom of mobility and the ability to stay in touch with people and information. And as people discover new uses for wireless data technology, RIM will continue to address their needs and help them discover new frontiers in wireless data.

Handheld — Installation and User’s Guide

18 Welcome to your wireless solution — Customer support

Customer support

For customer support:

•U.S. and Canada: 1-877-BLK-BERRY

•Email: [e-mail]

•Web: www.blackberry.net

Handheld — Installation and User’s Guide

1

Get to know your handheld

This chapter will help you get acquainted with your handheld before you start sending and receiving email.

Handheld components

Figure 1: Front view of handheld

Here are some details on the handheld’s main components:

LCD screen

The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and

20Get to know your handheld — Handheld components

performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld.

In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the silver key once. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 20 seconds. (You can manually turn off the backlighting by pressing the silver key again.)

Keyboard and trackwheel

The 33-key QWERTY keyboard provides access to all of the regular alphabetic characters; numeric characters, a symbols library, punctuation, and special characters can be generated using the orange ALT key in combination with the other keys. For easy typing, hold the device in both hands and use your thumbs. Roll and click the trackwheel for navigation and selection.

A trackwheel that clicks!

The trackwheel on the handheld has a unique feature for greater usability and performance: it clicks! Pressing down on the trackwheel with your thumb is comparable to the clicking function of your PC mouse. Click to open menus and to select functions and menu options.

Holster (belt clip)

A holster, equipped with a belt clip, accompanies the handheld. While in the holster, the handheld is protected and wearable. You can choose different forms of message notification based on whether the handheld is in or out of the holster.

When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve

Handheld — Installation and User’s Guide

Get to know your handheld — Handheld components 21

set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See “Setting message notification” on page 37 for information on notification options.

Serial port

The serial port on the bottom of the handheld fits into the prongs of the docking cradle. You must connect the docking cradle to your PC to use the Desktop Software (provided on the CD with your package).

The Desktop Software supports standard USB-to-serial port converters. See Chapter 3, “Using the Desktop Software”, for more information on installation procedures and serial connection details.

Docking cradle

The docking cradle provides a link between the handheld and your PC, so that you may use the Desktop Software provided with your package. See Chapter 3, “Using the Desktop Software” for more information on the cradle and the capabilities of the Desktop Software.

Charger

The handheld is designed to operate for one week or more on a full charge; exact battery life, however, will depend on factors such as usage and quality of coverage. The handheld contains an internal lithium cell. The docking cradle (see description above) is also used to recharge this cell.

To charge the handheld, connect the AC adapter to the cradle's serial port connector, plug into a wall outlet, and insert the handheld into the cradle. The Desktop Software does not need to be running for charging to occur, nor does the cradle need to be

Handheld — Installation and User’s Guide

22Get to know your handheld — Turning on your handheld

connected to your PC. When the handheld is charging, the battery icon will change to a charging icon. Once the handheld is fully charged, the battery icon will replace the charging icon. See page 33 for a list of handheld status icons.

The handheld can be kept at a full charge by “topping up” the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours. It is not necessary to drain the battery completely before recharging.

If the battery level becomes too low, the signal strength bars (located in the top right corner of the Home screen, next to the battery icon) will be replaced by “BAT”. This is an indication that it is time to recharge the handheld. In this state, all radio functions, such as sending and receiving email, will be disabled until the battery is recharged.

Turning on your handheld

When you receive your handheld, you must first insert it into the charging cradle and allow it to recharge to full battery power. (You can view the strength of the battery in the top right corner of the Home screen.) See page 48 for more information on connecting your handheld to your PC.

1.Press the silver key to turn on the handheld. From the Home screen you can select any of the handheld’s main functions.

2.Using the trackwheel, scroll through the icons to view the functions. The name of each function appears at the bottom of the screen.

Handheld — Installation and User’s Guide

Get to know your handheld — Turning off the handheld 23

3.To select a function, scroll to the appropriate icon and click the trackwheel to open that function’s screen.

Tip You can also select a function by pressing the underlined character in the function’s name. For example, press M for Messages.

Turning off the handheld

There are two methods of turning off the handheld:

•Press and hold the silver key until the handheld turns off.

•In the Home screen, scroll to the POWER OFF icon and click.

Description of keys

The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure options on the handheld.

Key	Function

	Power On/Off, Backlight
SILVER KEY	• Press the silver key once to turn on the
	handheld.
	• When the handheld is on, press the silver
	key once to activate backlighting. Press
	again to turn off backlighting. (Backlighting
	will turn off automatically if you do not
	press any keys for 20 seconds.)
	• Press and hold the silver key to turn off the
	handheld.

Handheld — Installation and User’s Guide

24 Get to know your handheld — Description of keys

Key	Function

Scrolling and selecting

•Roll the trackwheel with your thumb to scroll up and down through screen lines,

TRACKWHEEL fields, and menu items.

•Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.

Scroll through accented characters

•When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key.

ALT characters

The orange ALT key activates the numeric and

ALT key

symbol characters, printed in orange above the alphabetic keys.

•Press the ALT key once to affect the next character you type. Press and hold the ALT key while you type to affect all characters.

An ‘A’ icon appears in the top right corner of your screen when the ALT key is active.

Handheld — Installation and User’s Guide

	Get to know your handheld —	Description of keys 25
Key	Function
Horizontal scroll and changing options
•	Hold the ALT key while you roll the
	trackwheel to move the cursor horizontally
	across screen lines (except in the Home
	screen where ALT + ROLL will move the
	cursor vertically).
• Hold the ALT key while		you roll the
	trackwheel to scroll through field options.
Capitalize alpha characters
• Press the SHIFT key once to capitalize the
SHIFT key	next character that you type.
• Press and hold the SHIFT key while you type
	so that all letters are capitalized.

An ‘up arrow’ icon appears in the top right corner of your screen when the SHIFT key is activated.

CAPs lock

• Press ALT + CAP (RIGHT SHIFT) to activate caps lock mode. Any key that you press will be typed in upper case. Press SHIFT again to return to lower case mode.

NUM lock

•Press ALT + NUM (LEFT SHIFT) to activate num lock mode. Any key that you press in the upper row will be typed in its numeric form. Press SHIFT again to return to regular mode.

Handheld — Installation and User’s Guide

26 Get to know your handheld — Description of keys

	Key	Function
		Select multiple messages
		• Hold the SHIFT key while rolling the
		trackwheel in the Messages screen to select
		more than one message. You can file, delete,
		or save these messages, or mark them read
		or unread.
		Carriage returns, select highlighted items
		• Press the ENTER key to insert a regular
	ENTER key	carriage return, moving your cursor to a
		new line.
		• Press the ENTER key to select the highlighted
		item. Instead of clicking the trackwheel to
		select the item, you can press the ENTER key
		to perform your task.
		Delete previous characters
	BACKSPACE	• Press the BACKSPACE key to move the cursor
	key	backwards and delete characters to the left
		of the cursor position.

Handheld — Installation and User’s Guide

		Get to know your handheld — Description of keys 27
	Key	Function
		Delete characters ahead of cursor, delete
		messages
		• Press the DEL key to erase characters to the
		right of the cursor position.
		• Press the DEL key while composing a
		message to delete the selected character
		only.
		• Press the DEL key in the Messages screen to
		delete the selected message. If you scroll to a
		date in the Messages screen and press DEL, a
		message appears asking if you wish to
		delete all messages prior to that date.
		Esc from screens/menus
		• Press the ESC key to hide (close) a menu.
	Escape key	• Press the ESC key repeatedly to return to the
		Home screen.
	(under
		• Press the ESC key to cancel an action.
	trackwheel)
		Insert a space, scroll through field options
	SPACE key	• Press the SPACE key to insert a space
		between characters while you type.
		• Press the SPACE key to insert the ‘@’ and ‘.’
		characters in Email fields.
		• Press the SPACE key to toggle through field
		options.

Handheld — Installation and User’s Guide

28 Get to know your handheld — Description of keys

Key	Function

Open symbols library for extra characters

•Press ALT+SPACE to open the Select Symbol screen, from which you can insert the symbol you need.

Symbols screen

As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message:

To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted.

LCD interface

The handheld’s LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and menus within each function. Icons are used throughout for message status, handheld status, and navigational aid. The following

Handheld — Installation and User’s Guide

Get to know your handheld — Description of keys 29

sections provide details on the handheld’s screens, menus, and icons.

Backlighting

•When the handheld is on, press the silver key to activate backlighting.

•Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel. You can manually turn off the backlighting by pressing the silver key again.

Function screens

The functions list appears on the Home screen in rows of icons. To open a function’s screen, scroll to an icon and click the trackwheel (or, press the underlined character in the function name).

Home screen

Handheld — Installation and User’s Guide

30 Get to know your handheld — Description of keys

The following chart shows each function icon and describes the corresponding function:

Icon	Description
	Receive, read, reply to, compose, forward,
	save, file, and delete messages.
Messages
	Type and send messages to Internet email
	addresses or directly through peer-to-peer
	(PIN option).
Compose
	Store important messages for future
	reference.
Saved Messages
	Locate messages in seconds with the
	powerful search tool.
Search Messages
	Store your personal directory of contact
	information, such as multiple phone, fax
Address Book	numbers, and email addresses. Use the
	search function to locate a specific contact.
	Keep track of appointments using one of
	the four calendar views: day, week, month,
	or agenda.
Calendar

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	Get to know your handheld — Description of keys 31
Icon		Description
	Add, edit, and delete tasks and mark tasks
	as complete.
Tasks
	Set the alarm on the handheld to sound
	daily.
Alarm
	Compose, edit, and delete important notes
	and memos.
MemoPad
	Perform basic mathematical operations and
	conversions.
Calculator
	Customize the way the handheld notifies
	you of messages; set the password;
	customize Autotext; set the date/time;
Options	program the automatic on/off feature.
	Lock the handheld with a password
	security screen so that only you can gain
	access to it. This icon will only appear on
Lock	the Home	screen after you have set a
	password.

Handheld — Installation and User’s Guide

32 Get to know your handheld — Description of keys

Icon	Description

Turn the handheld’s radio off when it may interfere with other radio communications, such as during flight. You will not be able

to send or receive messages until you turn Turn Wireless the radio on again.

Off/Turn

Wireless On

Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power. All queued

Power Off messages will be delivered to your handheld once you turn it back on.

Function menus

Menus provide a list of options for the current function. You can open a function screen’s menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screen’s width.

Address Book function menu

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Get to know your handheld — Description of keys 33

Icons and graphical tools

Home screen components

The Home screen appears when you turn on the handheld. It is your starting point for using the handheld’s functions.

Home screen display

In any of the function screens, press the ESC key to return to this Home screen. For a description of each function, see page 29.

Handheld status icons

These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes.

Icon	Description

Battery power indicator

Coverage strength indicator

Charging indicator

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34 Get to know your handheld — Description of keys

Icon	Description

Data is being sent

Data is being received

ALT key mode is activated

SHIFT key mode is activated

NUM lock mode is activated

Unread messages waiting

Message status icons

These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages.

Icon	Description

Message is being sent

Message has been sent out to the network

Message sent to another handheld PIN number has been delivered

Message pending (will be sent later)

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	Get to know your handheld — Description of keys 35
Icon	Description
	Composed message has been saved (not sent yet)
	Unread message transmission error
	Message returned, message transmission error
	New, unread message has been received
	Message has been read.
	Message has been filed.
	Status of message is high

Scrolling through options

The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel). In particular, there are four ways to change the configurable options on your handheld. These alternatives apply to all screens where you can change options, such as in the Date/Time, the New Appointment, or the Daily Alarm screens.

•Use the menu. While in an option field, click to view the menu. Scroll to Change Options and click. A dialog box appears where you can scroll through your options. Once you reach the option you prefer, click the trackwheel. After setting all of the options in the screen, click to view the menu. Scroll to Save Options and click.

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36Get to know your handheld — Description of keys

•Use ALT + roll. Hold the ALT key while rolling the trackwheel to scroll through the options. Release the ALT key once you reach your desired setting.

•Use the keyboard. You can press the letter or number which represents your choice. For example, if you are in a time field, press the first number of the hour you want to specify.

•Use the SPACE key. You can use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. This method is used throughout the guide.

Navigational icons

These icons appear on the handheld’s LCD screen to indicate positions within fields, lists, menus, and screens.

Icon	Description

Indicates the cursor position

You are at the bottom of a menu or screen; scroll the trackwheel up to view more items.

You are at the top of a menu or screen; scroll the trackwheel down to view more items.

You can scroll the trackwheel up or down to view more screen or menu items.

You can scroll the trackwheel left or right to continue viewing icons on the functions list.

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Get to know your handheld — Setting the date and time 37

Setting the date and time

1.In the Home screen, scroll to the OPTIONS icon and click.

2.The Device Options screen appears. Scroll to Date/Time and click. The Date/Time screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options.

3.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

Setting message notification

You can customize the way the handheld notifies you when you receive a message.

1.In the Home screen, scroll to the OPTIONS icon and click.

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38Get to know your handheld — Setting message delete

2.In the Device Options screen, scroll to Notify and click. The Notify screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options.

3.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen. See page 171 for more information on the notification options.

Setting message delete

You can configure your Messages screen so that messages deleted on your handheld are also deleted on your desktop each time you reconcile email using the Intellisync tool. See page 71 for more information.

Using password protection

By setting a password for your handheld, you ensure greater security against others using the handheld.

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Get to know your handheld — Using password protection 39

You can specify the length of time that the handheld is idle before the password security screen appears. Once the handheld is left idle for that amount of time, you will need to type your password to use the handheld.

You can also manually activate the password security screen by selecting the Lock function from the Home screen. You should lock your handheld if you leave it unattended.

If you do not want the password security screen to appear, you must disable your password in the Security screen.

Password security screen

Note If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost.

If an incorrect password is entered 10 times, all information could be erased from the handheld for security reasons. You should regularly backup any information from your handheld that might not have originated on your PC. See Chapter 3 or the Backup and Restore online help for more information.

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40 Get to know your handheld — Using password protection

To enable password protection

You should set a password so that no one can use your handheld without knowing the password.

1.In the Home screen, scroll to the OPTIONS icon and click.

2.In the Device Options screen, scroll to Security and click. The Security screen appears. While in the Password: field, press the SPACE key to enable the password. A dialog box appears,

prompting you to enter a minimum 4 character password. Press ENTER when you are finished. You will have to enter your password again to verify it.

3.In the Security Timeout: field, set how much idle time should pass before the password security screen will appear. Press the

SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference.

4.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

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Get to know your handheld — Using password protection 41

If the password is enabled, you will need to enter it when connecting the handheld to your PC for use with the Desktop Manager. With the handheld in the cradle, you must type your password before you can gain access to the Desktop Manager tools.

Note The password security screen will prompt you to “Press any key”. Type the first letter of your password to gain access to the Enter Password dialog box. Type the remaining letters of your password to resume using the handheld.

Once you have set a password, you need to enter it to use the Security screen again. In addition, if you turn off the handheld with the password security screen enabled, you will need to enter the password once you turn on the handheld again.

To lock the handheld

Once you have enabled your password in the Security screen, you can lock the handheld whenever you like. A lock icon will appear on the Home screen.

1.In the Home screen, scroll to the LOCK icon and click.

2.The password security screen appears and you will need to enter your password to use the handheld.

Note The information you entered in the Owner screen of the handheld options will appear on the password security screen. If you did not enter any information, default information appears. See page 173 for more information on the Owner screen.

To disable password protection

Once you disable your password, the password security screen will no longer appear.

1.In the Home screen, scroll to the OPTIONS icon and click.

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42Get to know your handheld — Using password protection

2.The Device Options screen appears. Scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press ENTER to open the Security screen.

3.While in the Password field of the Security screen, press the SPACE key to change the Password option to Disabled.

4.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

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Get to know your handheld — Summary and tips 43

Summary and tips

In this chapter, you learned about the various components and features of the handheld. You’ve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection. You’re now ready to start sending email.

Getting to know your handheld - Tips

•Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.

•Press Y to select Yes in a pop-up dialog box.

•Press N to select No in a pop-up dialog box.

•Press C or ESC to select Cancel in a pop-up dialog box.

•Press ALT and click the trackwheel to select an icon. Roll the trackwheel to move the icon to another position, and click the trackwheel to “drop” it into the new position.

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2

Start sending email

Now that you’re more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started:

1.Turn on the radio.

2.Register with the wireless network (if necessary).

3.Install the Desktop Software on your PC.

4.Connect the handheld to your PC using the cradle.

5.Enable email redirection.

6.Send a test message.

7.Read the test message.

Turning on/off the radio

When you receive your handheld, you must first insert it into the charging cradle and allow it to recharge to full battery power. The wireless radio will be turned off, and the handheld cannot communicate over the network. You must turn on the radio before you can send and receive messages.

46 Start sending email — Registering with the network

In the Home screen, scroll to the TURN WIRELESS ON icon and click.

You will notice that the TURN WIRELESS ON icon was an antenna, but when you select the icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or any place that it may interfere with other radio transmissions and frequencies. The icon will change depending on whether the wireless radio is on or off.

There should be two messages in the Messages screen when you first receive your handheld to introduce you to your handheld and some of its basic features.

Registering with the network

After you turn on the wireless radio, a Registration message should arrive. In the rare case that the Registration message does not arrive, check the Home screen to ensure you are in coverage. (You are in coverage if you have one or more bars beside the coverage indicator in the top right corner of the Home screen.) Register your handheld using this procedure.

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Start sending email — Installing the Desktop Software 47

1.In the Home screen, scroll to the OPTIONS icon and click.

2.In the Device Options screen, scroll to Network Settings and click.

3.In the Network Settings screen, ensure that the Roaming: field is set to your country (U.S. or Canada) and that the Radio: field is set to On. Verify that the Status: field is set to Active.

4.Click to view the menu. Scroll to Register Now and click.

If you are in coverage, the Registration message should arrive within a few seconds.

Note If the Status: field in the Network Settings screen is not set to Active, contact customer support.

Installing the Desktop Software

You must install the Desktop Software in order to send and receive email, synchronize your email and Personal Information Management data, and use the other Desktop Software tools.

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48Start sending email — Connect the handheld to your PC

1.Insert the CD-ROM into the appropriate drive. The Setup program starts automatically. Follow the instructions on your screen, using the default paths and names recommended for the Desktop Software.

2.One Setup window asks you to select the method of email redirection: either the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server. If you are unsure as to which method you’ll be using to redirect email from your Inbox to your handheld, contact your IT administrator.

3.When Setup is complete, you may choose to open the README file and run the Desktop Software right away. After installation when you have restarted your PC, you will be prompted to choose an email box profile from a drop-down list (your profile is usually your name).

Connect the handheld to your PC

When connecting the handheld to the PC, use only the charging cradle provided by Research In Motion Limited.

Note When you first receive your handheld, you must insert it into the cradle (with the AC connector plugged into a power outlet) and allow the handheld to fully charge to activate it.

1.Ensure that you have properly installed the Desktop Software. If it is not already open, launch the Desktop Manager by selecting it from the Start>Programs menu.

2.Insert the end of the cradle cable into a COM port on the back of your PC. Connect the AC adapter to the cradle cable as shown below. Plug the AC adapter into an available power outlet.

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Start sending email — Connect the handheld to your PC 49

3.Secure the handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place.

Note If the password is enabled, you must enter it before you can connect to the desktop. See page 38 for more information on the password.

4.In the Desktop Manager, ensure that your PC recognizes a connection with the handheld. Select Options>Serial Settings to open the Settings window. Click Detect.

Note The message “Handheld not found” will appear if the PC cannot detect the handheld on a serial port.

If the handheld and charging cradle cable both appear to be connected securely, ensure that no other devices are sharing the serial port, such as a PCMCIA card or IrDA unit. Ensure that there is no other connectivity software running on your PC, and that you are not using the same port as your mouse.

5.After connection is successful, click OK to exit the Settings window. The Desktop Manager will show the handheld’s PIN and Current Status in the status bar.

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50 Start sending email — Enabling email redirection

Generate a security key for the handheld

1.When you have connected successfully to your PC, a dialog box will prompt you to generate an encryption key by moving your mouse.

2.To remove the handheld from the charging cradle, brace the bottom of the cradle with one hand and gently pull the handheld up out of the cradle.

Enabling email redirection

If your PC will be redirecting email from your desktop to the handheld, you must run the Desktop Redirector on your PC. (The Desktop Redirector software is installed at the same time the Desktop Manager is installed.) To launch the Redirector, select it from your Start>Programs menu.

In the Redirector Status window, you will notice that the Status field indicates “Running” and the PIN field shows your handheld’s personal identification number. Now that you have activated your handheld and completed the installation, you are ready to begin sending and receiving email.

If your company will be redirecting email to your handheld using the BlackBerry Enterprise Server software, you do not have to run the Desktop Redirector. Please ensure that your IT administrator has set up your handheld on the BlackBerry Enterprise Server. You can still use the Redirector Status window to view your email redirection status. The Status field will show the name of the BlackBerry Enterprise Server that is redirecting your email.

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