BlackBerry RAW20IN Users Manual

BlackBerry 7100i

Version 4.1

User Guide

BlackBerry® 7100i Model Number: RAW20IN

Last modified: 29 July 2005

Part number: SWD_X_HH(EN)-068.000

At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.

Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.

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The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents

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Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.

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Published in Canada

Contents
1	Enterprise activation ...............................................................................................................................................	9
2	Phone.........................................................................................................................................................................	11
3	Email messages .....................................................................................................................................................	19
4	PIN messages ..........................................................................................................................................................	25
5	SMS messages.........................................................................................................................................................	27
6	MMS messages .......................................................................................................................................................	29
7	Search........................................................................................................................................................................	33
8	Attachments ............................................................................................................................................................	35
9	Synchronizing data ................................................................................................................................................	39
10	Backing up and restoring device data..............................................................................................................	41
11	Typing........................................................................................................................................................................	43
12	Walkie-Talkie ...........................................................................................................................................................	47
13	Browser .....................................................................................................................................................................	49
14	Downloading ...........................................................................................................................................................	53
15	Contacts....................................................................................................................................................................	55
16	Calendar ...................................................................................................................................................................	59
17	Tasks..........................................................................................................................................................................	63
18	Memos.......................................................................................................................................................................	65
19	Alarm.........................................................................................................................................................................	67
20	Calculator.................................................................................................................................................................	69
21	Bluetooth..................................................................................................................................................................	71
22	Date and time .........................................................................................................................................................	73
23	Profiles ......................................................................................................................................................................	75

24	Screen display .........................................................................................................................................................	79
25	Language..................................................................................................................................................................	81
26	Power and battery..................................................................................................................................................	83
27	Network coverage ..................................................................................................................................................	85
28	SIM card....................................................................................................................................................................	87
29	Security .....................................................................................................................................................................	89
30	Third-party program control ................................................................................................................................	95
31	BrickBreaker ............................................................................................................................................................	99
32	Service books........................................................................................................................................................	101
33	Frequently asked questions..............................................................................................................................	103
34	General — frequently asked questions...........................................................................................................	105
35	Phone — frequently asked questions..............................................................................................................	107
36	Email and PIN messages — frequently asked questions ...........................................................................	109
37	SMS messages — frequently asked questions..............................................................................................	115
38	MMS messages — frequently asked questions ............................................................................................	117
39	Attachments — frequently asked questions .................................................................................................	119
40	Synchronization — frequently asked questions ...........................................................................................	123
41	Walkie-Talkie — frequently asked questions ................................................................................................	127
42	Browser — frequently asked questions ..........................................................................................................	129
43	Contacts — frequently asked questions.........................................................................................................	133
44	Calendar — frequently asked questions ........................................................................................................	135
45	Bluetooth — frequently asked questions.......................................................................................................	137
46	Security — frequently asked questions ..........................................................................................................	139
47	Shortcuts ...............................................................................................................................................................	141

48 Legal notice ..........................................................................................................................................................	143
Index.......................................................................................................................................................................	145

Enterprise activation

About enterprise activation

Activate the device over the wireless network Verify activation status

About enterprise activation

Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.

If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator.

If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.

Activate the device over the wireless network

2.In the device options, click Advanced Options.

3.Click Enterprise Activation.

4.Type your corporate email address and the password provided to you by your system administrator.

5.Click the trackwheel.

6.Click Activate.

Note:

Limit the use of your BlackBerry® device until enterprise activation is complete.

Related topic

Why are some messages already on my device? (See page 110.)

Verify activation status

If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status.

If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status.

1.Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.

User Guide

Phone

Find your phone number Make phone calls

Make emergency calls

Acquire the GPS position of your device

Change the privacy setting for location-based services Make calls using speed dial

Check voice mail Answer calls Mute calls

Place calls on hold Adjust the phone volume

Turn on and off speakerphone Alternate between two calls Use other programs during calls Dial using letters

Make three-way calls

Assign speed dial numbers to keys Log calls

Forward calls Set call waiting

Set default country and area codes Set corporate extension dialing Set voice mail options

Set the TTY option

Set the default call volume Reset call timers

Phone shortcuts

Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make phone calls

On the Home screen, type a phone number. Press the Send key. To end the call, press the End key.

Notes:

Press the Send key on any screen to open the phone.

Select a contact, call log, or phone number link on any screen and press the Send key to make a call.

Related topics

Add pauses or waits (See page 57.)

Can I use the phone when the device or keyboard is locked? (See page 107.)

Make emergency calls

You should be able to make emergency calls even if your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated.

To make an emergency call, perform one of the following actions:

•Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key.

User Guide

•Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.

Note:

Emergency calls can only be made to official emergency access numbers, for example 911 in North America.

Related topic

About A-GPS support (See page 12.)

Note:

If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your BlackBerry device is exposed to a wide area of open sky.

Related topics

About A-GPS support (See page 12.)

Change the privacy setting for location-based services (See page 12.)

About A-GPS support

Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support.

If your device is enabled with A-GPS support, when you make an emergency call from your device, an emergency operator should be able to estimate your approximate location (subject to A-GPS limitations).

Warning:

In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.

Acquire the GPS position of your device

Your BlackBerry® Global Positioning System (GPS) location is determined using information from GPS satellites, and it is expressed as a longitude and latitude. To acquire your BlackBerry satellite position, in the device options, click Location Based Services. Click the trackwheel. Click Refresh GPS.

About location-based services

The privacy setting for location-based services controls whether programs on your BlackBerry® device can use the GPS position of your device. For example, a program could use the GPS position of your device to give you driving directions.

Change the privacy setting for location-based services

To set the privacy level for location-based services on your BlackBerry® device, in the device options, click

Location Based Services. Perform one of the following actions:

•To be prompted each time a location-based service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save.

•To prevent location-based service programs from using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save.

•To always allow location-based service programs to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save.

Note:

If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations).

Related topic

About location-based services (See page 12.)

Make calls using speed dial

In the phone, hold the key that is assigned to the contact or phone number.

Note:

You can also use speed dial to make a phone call on the Home screen or in the messages list.

Related topics

Assign speed dial numbers to keys (See page 14.) Change speed dial numbers (See page 14.)

2: Phone

Note:

You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call.

Related topics

Can I use the phone when the device or keyboard is locked? (See page 107.)

Use Bluetooth wireless technology during a call (See page 72.)

Mute calls

To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute Off.

Place calls on hold

To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click

Resume.

Check voice mail

In the phone, click the trackwheel. Click Call Voicemail.

Answer calls

To answer a call, click Answer. If you do not want to answer a call, click Ignore.

If you are already connected to a call and you receive another call, perform one of the following actions:

•To end your current call and answer the incoming call, click Answer - Drop Current.

•To place the current call on hold and answer the incoming call, click Answer - Hold Current.

To end a call, press the End key.

Adjust the phone volume

During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.

Turn on and off speakerphone

To turn on speakerphone, during a call, press the

Speakerphone button.

To turn off speakerphone, during a call, press the

Speakerphone button again.

User Guide

Warning:

Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely.

Related topic

Use Bluetooth wireless technology during a call (See page 72.)

Alternate between two calls

To alternate between two connected calls, click the trackwheel. Click Swap.

Use other programs during calls

To use other device programs during a call, click the trackwheel. Click Home Screen.

Dial using letters

To type letters when dialing a phone number, use the multi-tap input method. Hold the Alt key. To type the first letter on the key, press the key once. To type the second letter on the key, press the key twice.

Note:

When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.

Make three-way calls

1.During a call, press the Send key.

2.Type a phone number or select a contact.

3.Press the Send key.

4.During the second call, click the trackwheel.

5.Click Join.

Note:

To use this feature, your SIM card must be provisioned for three-way calling. Contact your service provider for more information.

Assign speed dial numbers to keys

1.In the phone, click the trackwheel.

2.Click View Speed Dial List.

3.Click an unassigned key.

4.Click New Speed Dial.

5.Click a contact.

6.Click Add Speed Dial To <contact name>.

Note:

To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.

Related topic

Change speed dial numbers (See page 14.)

Change speed dial numbers

In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions:

•To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To <contact name>.

•To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel.

•To delete a contact from the speed dial list, click

Delete.

About call logs

Call logs appear when you open the phone. Missed call logs also appear in the messages list.

Log calls

To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.

If you do not want any call logs to appear in the messages list, select None. Press the Space key.

Related topics

About call logs

Manage call logs (See page 15.)

Can I set the phone to display frequently called numbers? (See page 108.)

How do I change how long messages and phone call logs remain in the messages list? (See page 112.)

Manage call logs

In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:

•To add notes to the call log, click Add Notes.

•To edit call log notes, click Edit Notes.

•To forward call log notes, click Forward.

•To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Note:

You cannot add notes to Walkie-Talkie call logs.

Forward calls

1.In the phone options, click Call Forwarding.

2.Click the type of calls to forward.

3.Click Do Not Forward or the current forwarding phone number.

4.Click Change Number.

2: Phone

5.Click a forwarding phone number.

6.Click the trackwheel.

7.Click Save.

Note:

Before you enable call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for your call forwarding profiles might already be specified. You might not be able to change them or add new ones. Contact your service provider for more information.

Related topics

Add call forwarding phone numbers (See page 15.) Delete call forwarding phone numbers (See page 15.) Can I use call forwarding? (See page 108.)

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Add call forwarding phone numbers

1.On the Call Forwarding screen, click a type of calls to forward.

2.Click New Number.

3.Type a phone number.

4.Press the Enter key.

5.Click the trackwheel.

6.Click Close.

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Delete call forwarding phone numbers

On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete.

User Guide

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Set call waiting

In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save.

Related topic

Can I use call waiting? (See page 108.)

About smart dialing

You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.

If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number.

Warning:

If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly.

Related topic

About smart dialing (See page 16.)

Set corporate extension dialing

1.In the phone options, click Smart Dialing.

2.In the Number field, type the main phone number for a corporation.

3.Set how long the BlackBerry® device waits before dialing an extension.

4.In the Extension Length field, set the default length for extensions.

5.Click the trackwheel.

6.Click Save.

Related topic

About smart dialing (See page 16.)

Set default country and area codes

1.In the phone options, click Smart Dialing.

2.Set the Country Code and Area Code fields.

3.In the National Number Length field, set the default length for phone numbers in your country.

4.Click the trackwheel.

5.Click Save.

Note:

When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.

Set voice mail options

In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click

Save.

Notes:

If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen. Contact your service provider for more information about voice mail for your SIM card.

If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text.

When TTY is enabled, an indicator appears in the device status section of the screen.

Note:

The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information.

Set the TTY option

In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save.

Related topics

About TTY (See page 17.)

Can I use a TTY device with my device? (See page 108.)

About default call volume

You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call.

Set the default call volume

In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click

Save.

Related topic

About default call volume (See page 17.)

Reset call timers

1. In the phone, click the trackwheel.

2: Phone

2.Click Status.

3.Click Last Call or Total Calls.

4.Click Clear Timer.

5.Click the trackwheel.

6.Click Save.

Phone shortcuts

To open the phone, press the Send key. To end a call, press the End key.

To call a selected contact or phone number, press the

Send key.

To call a speed dial number, hold the assigned key.

To add an extension to a phone number, press the X key. Type the extension number.

To call your voice mail access number, hold 1.

To type a letter in a number field, hold the Alt key. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To turn mute on and off during a call, press the exclamation point (!) key.

To turn speakerphone on and off during a call, press the Speakerphone button.

To change the volume during a call, roll the trackwheel.

To move to the top of the call log list in the phone, press the Space key.

To insert a wait when typing a phone number, press the exclamation point (!) key.

To insert a pause when typing a phone number, press the comma (,) key.

To insert a plus sign (+) when typing a phone number, hold 0.

User Guide

Email messages

Open messages Send email messages Save draft messages

Add multiple contacts to a message Set the importance level

Resend sent messages Resend pending messages Manage messages

File messages

View filed messages

Delete multiple messages at one time Mark messages as opened or unopened Search the messages list

Save a copy of messages sent from the device Add an auto signature

Set an out-of-office reply Create filters

Set folder redirection Messages shortcuts

Email and PIN messages — frequently asked questions

Open messages

An unopened message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.

Send email messages

1.In the messages list, click the trackwheel.

2.Click Compose Email.

3.In the To field, type an email address or a contact name.

4.Type a message.

5.Click the trackwheel.

6.Click Send.

Notes:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account.

Related topic

Search for contacts in your company address book (See page 57.)

User Guide

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add multiple contacts to a message

To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name.

To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc.

To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

1.When composing a message, click the trackwheel.

2.Click Options.

3.Set the Importance field to High or Low.

4.Click the trackwheel.

5.Click Save.

Resend sent messages

To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message.

To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message.

To resend your message to the same contact, in the open message, click the trackwheel. Click Resend.

Resend pending messages

Messages that appear in the messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:

•Save

•Reply

•Forward

•Forward As

•Reply To All

•Delete

Notes:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.

File messages

To file a message, click the message. Click File. Click a folder. Click File.

Notes:

To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

Related topics

Can I file messages? (See page 111.)

View filed messages (See page 21.)

View filed messages

To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.

To view messages that are stored in a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key.

To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior.

Note:

When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.

Related topic

Reconcile deleted messages (See page 39.)

Mark messages as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.

To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.

3: Email messages

Save a copy of messages sent from the device

In the messages options, click Email Settings. Set the

Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save.

Note:

Copies of sent messages are stored in the Sent Items folder in your desktop email program.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message.

To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Add an auto signature

1.In the messages options, click Email Settings.

2.Set the Use Auto Signature field to Yes.

3.Type an auto signature.

4.Click the trackwheel.

5.Click Save.

Note:

You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.

Related topic

About auto signatures (See page 21.)

User Guide

About out-of-office replies

The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.

To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set an out-of-office reply

1.In the messages options, click Email Settings.

2.Set the Use Out Of Office Reply field to Yes.

3.Type a reply.

4.If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.

5.Click the trackwheel.

6.Click Save.

Note:

You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.

Related topic

About out-of-office replies (See page 22.)

About filters

You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields).

If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.

Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.

To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Create filters

1.In the messages options, click Email Filters.

2.Click the trackwheel.

3.Click New.

4.Set the filter information.

5.Click the trackwheel.

6.Click Save.

Notes:

To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click

Continue.

To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the

From or Sent to fields.

You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.

Related topics

About filters (See page 22.)

Manage filters (See page 23.)

Create filters quickly (See page 23.)

Manage filters

Click a filter. Perform one of the following actions:

•To turn on the filter, select a filter. Press the Space key.

•To view and edit a filter, click a filter. Click Edit.

•To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel.

•To delete the filter, click a filter. Click Delete.

Create filters quickly

In the messages list, click a message on which to base your filter. Perform one of the following actions:

•To create a filter based on the sender, click Filter Sender. Type a title. Click the trackwheel. Click

Save.

•To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click

Save.

About folder redirection

If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.

To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set folder redirection

1.In the messages options, click Email Settings.

2.Click the trackwheel.

3.Click Folder Redirection.

4.Select the check boxes beside the folders from which messages should be forwarded.

5.Click the trackwheel.

3: Email messages

6. Click Save.

Notes:

Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.

To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device.

You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.

Related topics

About folder redirection (See page 23.)

How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 113.)

How do I make changes to the folders on my device? (See page 113.)

Messages shortcuts

To open a selected message, press the Enter key.

To compose a message from the messages list, press the comma (,) key.

To reply to a message, press the exclamation point (!) key.

To forward a message, press the period (.) key. To reply to all, press the question mark (?) key. To move down a page, press 9.

To move up a page, press 3.

To view sent messages or call logs for outgoing phone calls, in the messages list, press the Alt key + the period (.) key.

To view received messages or call logs for incoming phone calls, in the messages list, press the Alt key + 3.

User Guide

To view voice mail messages, in the messages list, press the Alt key + 7.

To move to the last cursor position in a received message, press 5.

PIN messages

About PIN messages Find your PIN

Open messages Send PIN messages Save draft messages

Add multiple contacts to a message Resend sent messages

Manage PIN messages

Delete multiple messages at one time Mark messages as opened or unopened Search the messages list

Messages shortcuts

Email and PIN messages — frequently asked questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

When your PIN message is delivered to the recipient, in the messages list, a D appears with a check mark beside the PIN message.

Find your PIN

Note:

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.

Send PIN messages

1.In the messages list, click the trackwheel.

2.Click Compose PIN.

3.In the To field, type a PIN or a contact name.

4.Type a message.

5.Click the trackwheel.

6.Click Send.

Note:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

Manage PIN messages

Open a message. Click the trackwheel. Click one of the following menu items:

•Save

•Reply

•Forward

•Forward As

•Reply To All

•Delete

In the device options, click Status.

User Guide

Note:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

SMS messages

About SMS messages

Find your SMS number

Open SMS messages

Manage messages

Messages shortcuts

SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider has enabled for SMS.

Find your SMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.

Open SMS messages

An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:

•Save

•Delete

User Guide

MMS messages

About MMS messages Find your MMS number Open MMS messages Send MMS messages

Send MMS messages from the browser, pictures list, or calendar

Save draft messages

Add multiple contacts to a message Set the importance level

Set delivery and read notification Manage MMS message attachments Messages shortcuts

Manage MMS messages

You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.

Find your MMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.

Open MMS messages

An unopened MMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve.

About MMS messages

With an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS.

If your service provider supports MMS, you can send MMS messages that contain .jpg, .gif, .wbmp, .png,

.smil, .midi, .wav, .vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg,

.gif, .wbmp, .png, .midi, .wav, .txt, .midi, .vcf, .vcs, or

.smil content.

You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB.

Send MMS messages

1.In the messages list, click the trackwheel.

2.Click Compose MMS.

3.Click [Use Once].

4.Click MMS.

5.Select a send method.

6.Type an MMS-compatible phone number or an email address.

7.Click the trackwheel.

8.Click Continue.

9.Type a message.

10.Click the trackwheel.

User Guide

11.Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio.

12.Click a contact, appointment, image, or audio file.

13.Click Continue.

14.Click the trackwheel.

15.Click Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click

Compose MMS.

To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS<XXXXXXX>.

If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the

Space key.

Related topic

Can I send and receive MMS messages? (See page 117.)

Send MMS messages from the browser, pictures list, or calendar

1.In the browser or pictures list, click an image. In the calendar, click an appointment.

2.Click Send As MMS.

3.Add a contact.

4.Type a message.

5.Click the trackwheel.

6.Click Send.

Set delivery and read notification

1.When composing an MMS message, click the trackwheel.

2.Click Options.

3.Set the Confirm Delivery and Confirm Read fields.

4.Click the trackwheel.

5.Click Save.

Related topic

Can I configure notification for all MMS messages? (See page 117.)

Manage MMS message attachments

In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items:

•Save

•Add To Calendar

•Add Contact

Notes:

Images are saved in the pictures list.

To play an audio file, click Play. Roll the trackwheel to increase or decrease the volume. To stop playing the file, click the trackwheel.

Manage MMS messages

In an open MMS message, click the trackwheel. Click one of the following menu items:

•Save

•Reply

•Forward

•Reply To All

•Delete

Notes:

When you reply to an MMS message, the previous message is not included.

6: MMS messages

You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.

Additional options might also be available if the message contains .smil content.

User Guide

Search

About search

Search the messages list Recall searches Manage saved searches

Search for messages from a specific contact Search for messages with a specific subject Search for PIM items

Searching for SSP messages Searching for PGP messages Search shortcuts

About search

In the messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.

You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list.

Search the messages list

1.In the messages list, click the trackwheel.

2.Click Search.

3.Set the search criteria.

4.Click the trackwheel.

5.Click Search.

Notes:

To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save.

If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.

Related topics

Recall searches (See page 33.) Manage saved searches (See page 33.)

Search for messages from a specific contact (See page 34.)

Search for messages with a specific subject (See page 34.)

Search for PIM items (See page 34.)

Recall searches

To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.

Manage saved searches

In the list of saved searches, click a search. Click one of the following menu items:

•Select Search

•Edit Search

•Delete Search

User Guide

Note:

To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.

Related topic

Recall searches

Search for messages from a specific contact

To search for all messages received from a specific sender, in the messages list, click a message. Click

Search Sender.

To search for all messages sent to a specific recipient, in the messages list, click a message. Click Search Recipient.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.

Search for messages with a specific subject

To search for all messages with the same subject, click a message. Click Search Subject.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.

Search for PIM items

1.In the search program, in the Text field, type text to search for.

2.In the Name field, type a contact name to search for.

3.Select one or more programs.

4.Click the trackwheel.

5.Click Search.

Notes:

If you type more than one word in the Text or Name field, all the words must appear for the search to be successful.

File attachments are not searched when you search PIM items.

Related topic

How do I search for text in a file attachment? (See page 120.)

Search shortcuts

To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text.

To search for a contact, in a list of contacts, type the contact name or initials separated by a space.

To stop a search that is in progress, press the Escape button.

Attachments

About attachments Open a file attachment Open embedded content

View tables in attachments View attachment information

Navigate spreadsheet attachments Navigate image attachments View presentations

Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts

Attachments — frequently asked questions

About attachments

You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc,

.dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device.

In the messages list, a paper clip icon appears beside messages with attachments.

Related topic

Can I view file attachments on my device? (See page 119.)

Open a file attachment

1.In a message, click the trackwheel.

2.Click Open Attachment.

3.Click the attachment.

4.Click Expand.

5.Perform one of the following actions:

•To open a table of contents for the file attachment, click Table of Contents.

•To open the file attachment, click Full Content.

6.Click Retrieve.

Note:

To reopen an image attachment quickly, in the message, click the attachment image. Click Open Attachment.

Open embedded content

In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button.

Examples of embedded content include tables, images, footnotes, text boxes, or comments.

View tables in attachments

To preview a table that is embedded in a document, click the table link. Click Retrieve.

To view the full table in the table preview, click the

Table Link link. Click Retrieve.

User Guide

View attachment information

To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions:

•If you have opened the complete file attachment, click View Info.

•If you have not opened the complete file attachment, click Retrieve Info.

Navigate spreadsheet attachments

To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.

To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel.

To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell.

To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.

To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions:

•If the worksheet has been retrieved (underlined with a solid line), click View.

•If the worksheet has not been retrieved (underlined with a dashed line), click Retrieve.

To view all the worksheets in the table of contents, click the trackwheel. Click More.

Navigate image attachments

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

To view an image in more detail after zooming in, click the trackwheel. Click Enhance.

To view an image at a higher resolution, click the trackwheel. Click Full Image.

To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.

To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions:

•If the page has been retrieved (underlined with a solid line), click View.

•If the page has not been retrieved (underlined with a dashed line), click Retrieve.

To view all the pages in the table of contents, click the trackwheel. Click More.

View presentations

To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides.

To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show.

To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text.

To view both text and slides, in the presentation, click the trackwheel. Click View Both.

Note:

To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

Related topic

Navigate presentation attachments (See page 37.)

Navigate presentation attachments

To view the next slide in a presentation, click the trackwheel. Click Next Slide.

To view the previous slide in a presentation, click the trackwheel. Click Prev Slide.

To stop a slide show, click the trackwheel. Click Close.

To zoom, rotate, enhance, or save a slide, in slide view or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item.

Note:

You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

About vCard address book attachments

Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact.

8: Attachments

Manage vCard address book attachments

To view a vCard® attachment, in an open message, click the attachment. Click View Attachment.

To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book.

To update contact information, in an address book attachment, click the trackwheel. Click Update Address.

Related topic

About vCard address book attachments (See page 37.)

Attachments shortcuts

To change the column size, press the exclamation point (!) key.

To move to a specific cell, press 5.

To display the contents of a cell, press the Space key.

To zoom into an image, press 3. To continue zooming into an image, hold the Shift key and roll the trackwheel.

To zoom out of an image, press 9. To continue zooming out of an image, hold the Shift key and roll the trackwheel.

To zoom to the original image size, press 5. To rotate an image, press the period (.) key.

To view the next slide in a presentation, press 6.

To view the previous slide in a presentation, press 4.

To view a presentation as a slide show, press the question mark (?) key.

To stop a slide show, hold the Escape button.

To move between presentation views, in a presentation, press the Symbol key.

User Guide

Synchronizing data

About email reconciliation

Turn on wireless email reconciliation Reconcile deleted messages

About PIM synchronization

Turn on wireless PIM synchronization Synchronization — frequently asked questions

Note:

Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device.

Related topic

Can I reconcile email messages over the wireless network? (See page 123.)

About email reconciliation

If you turn on email reconciliation, any messages that you file or delete on your BlackBerry® device should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device.

If your device integration option supports wireless email reconciliation, changes are reconciled over the wireless network.

If your device integration option does not support wireless email reconciliation, changes can be reconciled using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation.

Related topic

Can I reconcile email messages over the wireless network? (See page 123.)

Turn on wireless email reconciliation

Reconcile deleted messages

To set how deleted messages are reconciled between your BlackBerry® device and desktop email program, in the messages options, click Email Reconciliation. Set the Delete On field. Click the trackwheel. Click

Save.

Note:

Set the email reconciliation option for each email account that is integrated with your device.

Related topic

Delete multiple messages at one time (See page 21.)

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your BlackBerry® device and in your desktop email program are similar.

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. Click the trackwheel. Click Save.

User Guide

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. See the

BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software.

Related topic

Can I synchronize PIM items over the wireless network? (See page 123.)

Turn on wireless PIM synchronization

In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save.

If the Wireless Synchronization option does not appear on the BlackBerry® device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Notes:

If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization.

If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software.

Related topic

Can I synchronize PIM items over the wireless network? (See page 123.)

Backing up and restoring device data

About backing up and restoring device data	5. Click Activate.
Restore device data

About backing up and restoring device data

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up.

If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the

BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation.

Restore device data

1.In the device options, click Advanced Options.

2.Click Enterprise Activation.

3.Type your corporate email address and the password supplied by your system administrator.

4.Click the trackwheel.

User Guide

Typing

Type text

Cut or copy text

Paste text

About AutoText

Use AutoText

Create AutoText entries

Manage AutoText entries

Add entries to the custom word list

Manage the custom word list

Set the cursor speed

Typing shortcuts

Typing — frequently asked questions

Type text

To type in most fields, use the SureType™ input method. Press each letter key once until you have typed an entire word. When you use SureType technology, the letters on the screen should change automatically until the word is complete.

For example, to type the word run, press ER + UI + BN. Press the Space key.

If you type all the letters in a word and the word does not appear correctly, or if more than one word is available for the keys that you pressed, use the list that appears on the screen to build a word.

•To move through selections in the list, press the Next key. You can also roll the trackwheel to move forward and backward in the list.

•To choose a selection from the list and continue typing the same word, press the Enter key or click the trackwheel.

•To choose a selection from the list and begin typing a new word, press the Space key.

•To delete letters that you have typed, press the

Backspace/Delete key.

Related topic

Typing shortcuts (See page 45.)

Cut or copy text

1.Click the trackwheel.

2.Click Select.

3.Select text.

4.Click the trackwheel.

5.Click Cut or Copy.

Paste text

Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.

Related topic

Copy and paste calculations (See page 69.)

About AutoText

AutoText is designed to replace specific text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words.

User Guide

Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.

You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.

Use AutoText

To use AutoText, type an AutoText entry. Press the

Space key.

Related topics

About AutoText (See page 43.)

Create AutoText entries (See page 44.)

Create AutoText entries

1.In the device options, click AutoText.

2.Click the trackwheel.

3.Click New.

4.In the Replace field, type the text to replace.

5.In the With field, type the text that should appear.

6.In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase).

7.Set the language.

8.Click the trackwheel.

9.Click Save.

Related topic

What is the Insert Macro menu item? (See page 46.)

Manage AutoText entries

In the device options, click AutoText. Click an AutoText entry. Click one of the following menu items:

•Edit

•Delete

About the custom word list

When you type, the BlackBerry® device displays possible words and letter combinations in a list below the text. If you type a word or letter combination that the device does not recognize, the word or letter combination is added to the custom word list. The next time that you type the word or letter combination, you can select it from the list that appears.

You can also add entries manually to the custom word list.

If you do not use the words on the custom word list, they are deleted after a period of time.

Add entries to the custom word list

1.In the device options, click Custom Wordlist.

2.Click the trackwheel.

3.Click New.

4.Type a word or letter combination.

5.Click the trackwheel.

6.Click the trackwheel.

7.Click Save.

Related topic

About the custom word list (See page 44.)

Manage the custom word list

In the device options, click Custom Wordlist. Click an entry. Click one of the following menu items:

•Edit

•Delete

•Clear Custom Wordlist

Set the cursor speed

In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save.

Typing shortcuts

To type words quickly using the SureType™ input method, type the entire word before you attempt to make a correction.

To scroll through the list that appears when you type, press the Next key or roll the trackwheel.

To choose a selected item in the list that appears when you type, press the Enter key or click the trackwheel.

To finish typing a word and begin typing a new word, press the Space key.

To insert a period, press the Space key twice. The next letter is capitalized.

To capitalize a letter, hold the letter key until the capitalized letter appears.

To type the alternate character on a key, press the Alt key and press the character key.

To type a symbol, press the Alt key + the Symbol key. To view more symbols, press the Symbol key again. Type the letter that appears below the symbol.

To type an accent or special character, hold the letter key and roll the trackwheel. Click a selected character.

To insert the at sign (@) and periods in an Email field, press the Space key.

To turn on NUM lock, press the Shift key + the Alt key. To turn off NUM lock, press the Alt key.

To switch between the SureType and multi-tap input methods in a text field, hold the * key.

To type a number in a number field, press a number key. You do not need to press the Alt key.

To type a letter in a number field, hold the Alt key and use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

11: Typing

To type a password, use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To type a number in a password field, hold the Alt key and press the number key.

To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key.

Typing — frequently asked questions

Can I turn off address book name recognition when I type?

Can I prevent words from being added to my custom word list automatically?

Can I change the order of items in the list that appears when I type?

How do I type a word that my device does not recognize?

Can I change the input method for my device? What is the Insert Macro menu item?

How do I undo an AutoText change?

When I type words, an indicator appears at the end of the word list. What does this indicator mean?

Can I turn off address book name recognition when I type?

Your BlackBerry® device should recognize the names of contacts when you type them. To turn off address book name recognition, in the device options, click

Language. Click Input Options. Set the Use Address Book as Data Source field to Off. Save the changes.

User Guide

Can I prevent words from being added to my custom word list automatically?

Yes. In the device options, click Language. Click Input Options. Set the Auto Word Learning and Auto Word Learning from Messages fields to Off. Save the changes.

Can I change the order of items in the list that appears when I type?

Yes. The most frequently chosen words or letter combinations appear at the top of the list. To set your BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language.

Click Options. Set the Frequency Learning field to Off.

How do I type a word that my device does not recognize?

Use the list to help you type text such as an unrecognized word, acronym, or web address. Press the first letter key once. To select a letter from the list, press the Next key. Press the subsequent letter key in the word. To select the correct letter combination from the list, press the Next key. Continue to type and select the correct letters until the text that you want to type appears in the list. To select from the list, press the Enter key.

Can I change the input method for my device?

Yes. Your BlackBerry® device uses the SureType™ input method in most text fields and the multi-tap input method in phone number and password fields.

To switch between input methods when you are typing, hold the * key.

To use the multi-tap input method in all fields, in the device options, click Language. Set the Input Method field to <Language> Multitap. Save the changes.

To use the SureType input method in most fields except the password and number fields, in the device options, click Language. Set the Input Method to <Language>. Save the changes.

What is the Insert Macro menu item?

The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries.

How do I undo an AutoText change?

If you type text and the AutoText feature automatically replaces it, you can undo the change by pressing the Backspace/Delete key twice.

When I type words, an indicator appears at the end of the word list. What does this indicator mean?

If the current input language of your BlackBerry® device is different from the default language of your device, a rectangle with the short form of the current input language appears in the word list.

Walkie-Talkie

Find your Walkie-Talkie number Send call alerts

Make Walkie-Talkie calls

Turn on and off speakerphone Join Talkgroups

Call Talkgroups

Respond to Walkie-Talkie calls Respond to Talkgroup calls Respond to call alerts

Queue call alerts

Reset Walkie-Talkie call timers Walkie-Talkie shortcuts

Walkie-Talkie — frequently asked questions

Find your Walkie-Talkie number

In the phone, click the trackwheel. Click Status. Your Walkie-Talkie number appears in the following format:

<AreaID>*<NetworkID>*<MemberID>.

About call alerts

With Walkie-Talkie services, you can send a call alert to notify someone that you want to talk. Using a call alert allows the person to decide whether to respond.

Send call alerts

In the phone, type a Walkie-Talkie number (<AreaID>*<NetworkID>*<MemberID>). Click Alert.

Press the Walkie-Talkie button.

Related topic

About call alerts (See page 47.)

Make Walkie-Talkie calls

In the phone, type a Walkie-Talkie number (<AreaID>*<NetworkID>*<MemberID>) or select a contact. To speak to your contact, hold the WalkieTalkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

To end the call, press the End key. If you wait for a short period of time, the call should end automatically.

Note:

If a contact does not appear in the phone, click the trackwheel. Click Call From Address Book. Click a contact. Press the Walkie-Talkie button.

About Talkgroup calls

A Talkgroup call is a group call between members of a group that is created by your account administrator. To make or receive a group call, you must be a member of the Talkgroup and your service provider must support group calls.

Note:

All members of the Talkgroup can speak or listen during a group call, but only one member can speak at a time.

Join Talkgroups

In the phone, type # and the Talkgroup number. Click

Join.

User Guide

Call Talkgroups

In the phone, type # and the number of a Talkgroup or select a Talkgroup number. To speak to your Talkgroup, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your Talkgroup, release the Walkie-Talkie button.

To end the call, press the End key. If you wait for a short period of time, the call should end automatically.

Notes:

To call a Talkgroup, you must have joined the Talkgroup.

If a Talkgroup does not appear in the phone, click the trackwheel. Click Call From Address Book. Select a contact who is a member of a Talkgroup. Press the

Walkie-Talkie button.

Related topics

About Talkgroup calls (See page 47.)

Join Talkgroups (See page 47.)

Respond to Walkie-Talkie calls

To speak to your contact, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

Respond to Talkgroup calls

To speak to your Talkgroup, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your Talkgroup, release the Walkie-Talkie button.

Related topic

About Talkgroup calls (See page 47.)

Respond to call alerts

Press the Walkie-Talkie button. To speak to your contact, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

Queue call alerts

If you do not want to respond to a call alert, in the Alert From dialog box, click Queue. The call alert appears in the messages list as an unopened message.

Reset Walkie-Talkie call timers

1.In the phone, click the trackwheel.

2.Click Status.

3.Click Last Direct Connect Call or Total Direct Connect Calls.

4.Click Clear Timer.

5.Click the trackwheel.

6.Click Save.

Walkie-Talkie shortcuts

To talk to a selected contact or group using WalkieTalkie, hold the Walkie-Talkie button and speak.

To listen to a contact or group during a call, release the Walkie-Talkie button.

To alert a selected contact or group, click the trackwheel. Click Alert.

To turn speakerphone on and off during a call, press the Speakerphone button.

Browser

About the browser Go to web pages Use the browser View images Navigate images

Copy links, images, or web page addresses Send links or images in email messages Save images

Manage saved images View files

Save web page requests Create bookmarks Manage bookmarks Clear browser caches About TLS

About WTLS Browser shortcuts

Browser — frequently asked questions

About the browser

Your BlackBerry® device supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services.

Use the WAP Browser on your device to view WML web pages.

Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.

Use the Internet Browser, which is available from some service providers, to view HTML web pages. Contact your service provider for more information about Internet Browser support.

Go to web pages

1.In the browser, click the trackwheel.

2.Click Go To.

3.Type a web address.

4.Click the trackwheel.

5.Click OK.

Notes:

To insert a period, press the Space key.

To insert a slash mark (/), press the Shift key + the

Space key.

The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, click the web address. Click OK.

Use the browser

To select text and images as you scroll through a web page, click the trackwheel. Click Select Mode.

To select only links and fields as you scroll through a web page, click the trackwheel. Click View Mode.

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