BlackBerry Wireless
Handheld
Safety Information Booklet
Safety Information Booklet
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ and BlackBerry 7280
Wireless Handheld™
BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks
BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks
BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks
Model Numbers: R6230GE, R6230GN,RAO30GN
Last revised: 16 October 2003
Part number: MAT-06501-001 Rev. XXX
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related
marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research
In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo
are registered with the U.S. Patent and Trademark Office and may be pending or registered in other
countries. All other brands, product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright, international treaties and various
patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470;
6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries
around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information in this document is subject
to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express
or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Safety Information Booklet
Important Safety Information for BlackBerry Wireless Handheld
Users
Please read these safety and operation instructions before operating the BlackBerry Wireless
Handheld™, or any handheld charging units. Retain these instructions for future use.
Note: Refer to "Important Safety/Compliance Information for North American Users" on page 6 for more
information on safety regulations and compliance information for using your BlackBerry Wireless Handheld
in North America.
Refer to "Important Safety/Compliance Information for European and Asia Pacific Users" on page 9 for more
information on safety regulations and compliance information for using your BlackBerry Wireless Handheld
in Europe.
ELECTRICAL SAFETY
This handheld (model number R6230GE, R6230GN) is intended for use when supplied with power or
charging from the USB cable HDW-06610-001, Travel Charger accessory ASY-04078-001, Automotive
Charger accessory ASY-04195-001, or any other charging units provided or specifically approved by
Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any
warranty provided with this apparatus and may be dangerous.
Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed
on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.
ACCESSORIES
Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use
in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld
and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the areas where you drive. Always
obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not
permitted.
Avoid using the handheld in any environment requiring your full attention, such as when driving a
vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use
any charging unit as a means of storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also
consult the manufacturer of any equipment that has been added to your vehicle.
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects, including both installed or portable
wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air
bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment
may not be shielded against the RF signals from your wireless handheld.
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Safety Information Booklet
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the
effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated with your particular pacemaker,
which may include the following:
• Always keep the handheld more than 20 cm (7 inches) from the pacemaker when the handheld is
turned ON.
• Do not carry the handheld in a breast pocket.
• If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving
calls to minimize the potential for interference.
• If you have any reason to suspect that interference is taking place, turn your handheld radio OFF
immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the event of such interference,
consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if
they are adequately shielded from external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your handheld radio OFF in health care facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive
to external RF energy.
Posted Facilities
Turn your handheld radio OFF in any facility where posted notices so require.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF
when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you
would normally be advised to turn off your vehicle engine.
4
Safety Information Booklet
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the
handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in
accordance with the laws and regulations in your area governing disposal of such cell types. To
recharge the battery, use approved battery chargers only. Keep the battery away from children.
Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush,
puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery
terminals. Use only the battery that Research In Motion specifies for use with your BlackBerry Wireless
Handheld. The use of another battery may present a risk of fire or explosion.
Power source: The charging unit and any other charging units should be operated only from the type
of power source indicated on the marking label and are intended for indoor use only. Do not use the
travel charger or any other charging units outside or in any area exposed to the elements. Refer to the
operating instructions in this manual for more information on the battery and power supply.
Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in
a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather
than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.
Liquids and foreign objects: Never push objects of any kind into the handheld or any accessories
through openings as they may short-out parts and this may result in a fire or electric shock. Do not use
the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement,
near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories.
Disconnect the USB cable from the computer and unplug the travel charger from the electrical outlet
before cleaning either the handheldor the travel charger.
Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as
a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or
adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using
the handheld with any charging units to place the charging unit in a secure and stable spot and route
the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.
Care: Do not use liquid or aerosol cleaners or solvents on or near your handheld. Clean only with a dry
cloth.
High heat: The handheld and any accessories should be situated away from any heat sources, such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Power cord: Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when unused for long periods of time.
Service: Disconnect the USB cable from the computer and unplug the travel charger from the electrical
outlet and refer the handheld, charging unit, and any accessories for service to qualified service
personnel if:
• the power supply cord, plug, or connector to the handheld is damaged
• liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical
accessories
• the handheld, charging unit, or accessory has been exposed to rain or water
• the handheld, charging unit, or accessory becomes very hot to the touch
• the handheld, charging unit, or accessory has been dropped or damaged in any way
• the handheld, charging unit, or accessory does not operate normally by following the instructions
contained in this guide
• the handheld, charging unit, or accessory exhibits a distinct change in performance.
All servicing should be undertaken by qualified service personnel.
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Safety Information Booklet
Do not attempt to disassemble the handheld, charging unit, or any accessories.
Warning: To reduce the risk of fire or electric shock, do no t expose the handhe ld or any acce ssories to rain or
moisture. Adjust only those controls that are covered in this manual. An improper adju stment of other controls
may result in damage and will often require extensive work by a qualified technicia n to restore the handhel d,
charging unit, or accessory to its normal operation.
Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and
may lead to suspension or denial of services to the offender, or legal action, or both.
Important Safety/Compliance Information for North American
Users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON,
it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S.
Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety
levels of RF exposure for handheld wireless devices, which in turn are consistent with the following
safety standards previously set by Canadian, U.S., and international standards bodies:
• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio
Frequency Electromagnetic Fields, 3kHz to 300 GHz
• National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological
Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields
• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz
• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for
limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)
To maintain compliance with FCC and IC RF exposure guidelines, use only RIM-supplied or approved
accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster
when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM
may violate FCC and IC RF exposure guidelines and may void your warranty.
SPECIFIC ABSORPTION RATE DATA
THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian
Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile handhelds employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions specified by the FCC/IC with the handheld transmitting
at its highest certified power level in all tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the handheld while operating can be well below
6
Safety Information Booklet
the maximum value. This is because the handheld is designed to operate at multiple power levels so as
to use only the power required to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a wireless handheld model is available for sale to the public, it must be tested and certified to
the FCC/IC that it does not exceed the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body)
as required by the FCC/IC for each model. The highest SAR value for each model handheld when
tested for use at the ear is outlined in the table below:
Handheld 1g SAR (W/kg)
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.26
BlackBerry 7280 Wireless Handheld™ 0.24
The highest SAR value for each model handheld when worn on the body, as described in this user
guide, is outlined in the table below::
Handheld 1g SAR (W/kg)
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.07
BlackBerry 7280 Wireless Handheld™ 0.23
Body-worn measurements differ among wireless handheld and phone models, depending upon
available accessories and FCC/IC requirements. While there may be differences between the SAR levels
of various wireless devices and at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model handheld with all reported SAR
levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model
handheld is on file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/fccid
L6AR6230GN or L6RAO30GN (BlackBerry 7280).
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) web-site at
___________________________________
* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of
tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial
margin of safety to give additional protection for the public and to account for any variations in
measurements.
The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic
fields have not been evaluated by Underwriters Laboratories Inc. (UL).
after searching on FCC ID L6AR6230GE (BlackBerry 7210, BlackBerry 7230),
http://www.wow-com.com.
http://
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could
damage the handheld and may violate FCC regulations.
AIRCRAFT SAFETY
Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld
while in the air. Switch your handheld radio OFF before boarding an aircraft. The effect of the use of
your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation,
7
Safety Information Booklet
communication and performance, may disrupt the network, may otherwise be dangerous to the
operation of the aircraft, and may be illegal. All other applications of your handheld may be used in
accordance with airline regulations for electronic devices.
FCC Compliance Statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired
operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Certification
This device complies with Industry Canada RSS 133, under certification number 2503A-R6230GE
(BlackBerry 7210, BlackBerry 7230), 2503A-R6230GN or 2503A-RAO30GN (BlackBerry 7280).
Class B Compliance
This device complies with the Class B limits for radio noise emissions as set out in the interferencecausing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
8
Safety Information Booklet
Important Safety/Compliance Information for European and
Asia Pacific Users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON,
it receives and also transmits radio frequency (RF) signals. Your wireless handheld complies with
European Union (EU) guidelines respecting safety levels of RF exposure for handheld wireless devices,
which in turn are consistent with the following safety standards and guidelines previously set by
international standards bodies:
• EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic
restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)
• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for
limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)
• Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the
limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)
To maintain compliance with EU RF exposure guidelines, use only RIM-supplied or approved
accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster
when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM
may violate EU RF exposure guidelines and may void your warranty.
SPECIFIC ABSORPTION RATE DATA
THIS MODEL WIRELESS HANDHELD MEETS THE EU REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy recommended by The Council
of the European Union. These limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standard for wireless mobile handhelds employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit recommended by The Council of the European Union
is 2.0 W/kg.* Tests for SAR are conducted using standard operating positions with the handheld
transmitting at its highest certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level of the handheld while operating
can be well below the maximum value. This is because the handheld is designed to operate at multiple
power levels so as to use only the power required to reach the network. In general, the closer you are to
a wireless base station antenna, the lower the power output.
Before a wireless handheld model is available for sale to the public, it must be tested and shown to be
within the SAR limits adopted by European countries, under the recommendations of the International
Commission on Non-Ionising Radiation Protection (ICNIRP). The tests are performed in positions and
locations (e.g., at the ear) as required by The Council of the European Union for each model.
9
Safety Information Booklet
The highest SAR value for each model handheld when tested for use at the ear is outlined in the table
below:
Handheld 10g SAR (W/kg)
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.60
BlackBerry 7280 Wireless Handheld™ 0.17
The highest SAR value for each model handheld when worn on the body, as described in this user
guide, is outlined in the table below:
Handheld 10g SAR (W/kg)
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.39
BlackBerry 7280 Wireless Handheld™ 0.06
Body-worn measurements differ among wireless handheld and phone models, depending upon
available accessories. While there may be differences between the SAR levels of various wireless
devices and at various positions, they all meet the government requirement for safe exposure.
___________________________________
* In Europe, the SAR limit for mobile handhelds used by the public is 2.0 Watts/kg (W/kg) averaged
over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the
extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to
give additional protection for the public and to account for any variations in measurements.
The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic
fields have not been evaluated by Underwriters Laboratories Inc. (UL).
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could
damage the handheld and may violate applicable laws and regulations by causing radio frequency
(RF) energy to be above the recommended limits. Any such unauthorized use, modification or
attachment will invalidate the warranty provided with the handheld and may be dangerous.
AIRCRAFT SAFETY
Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in
an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance,
may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be
illegal. All other applications of your handheld may be used in accordance with airline regulations for
electronic devices.
EU REGULATORY CONFORMANCE
Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the
following location in the EU community:
10
Research In Motion UK Limited
36 Station Road, Egham, Surrey
TW20 9LF
United Kingdom
Safety Information Booklet
11
BlackBerry Wireless Handheld
User Guide
User Guide
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless
Handheld™ and BlackBerry 7280 Wireless Handheld™.
BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks
BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks
BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks
Model Numbers: R6230GE, R6230GN, RAO30GN
Last modified: 17 October 2003
Part number: PDF-06312-0XX
At the time of publication, this documentation complies with handheld
software version 3.7.0.
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion, ‘Always
On, Always Connected’, the “envelope in motion” symbol, BlackBerry and
the BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Contents
About this guide........ ................................................................................................... 5
Overview ................................................................................... 6
Audience .................................................................................... 6
Conventions............................................................................... 7
Related resources...................................................................... 7
Messages.........................................................................................................................9
Email and PIN messages ....................................................... 10
SMS messages ......................................................................... 23
Managing messages ............................................................... 28
Address book............................................................................................................. ..37
Adding contacts ...................................................................... 38
Managing the address book .................................................. 42
Setting address book options................................................ 45
Managing the SIM card phone book ................................... 45
Phone.............................................................................................................................49
Making phone calls ................................................................ 50
Answering phone calls .......................................................... 53
Using phone features ............................................................. 54
Managing phone call logs ..................................................... 56
Setting phone options ............................................................ 59
Viewing phone information.................................................. 68
Browser..........................................................................................................................71
About the handheld browsers .............................................. 72
Configuring a browser........................................................... 72
Browsing web pages .............................................................. 73
Using bookmarks.................................................................... 78
Managing the browser ........................................................... 83
Setting browser options ......................................................... 85
Calendar........................................................................................................................87
Navigating in the calendar.................................................... 88
Managing appointments and meetings............................... 90
Setting calendar options ........................................................ 97
Other applications............................................................................. .........................99
Tasks....................................................................................... 100
MemoPad............................................................................... 102
Calculator............................................................................... 104
Alarm...................................................................................... 105
Games..................................................................................... 106
Options.......................................................................................................................109
Handheld options................................................................. 110
Reference...................................................................................................................135
Icons........................................................................................ 136
Troubleshooting.................................................................... 139
Maintenance .......................................................................... 142
Index............................................................................................................................143
About this guide
This section provides information on the following topics:
• Overview
• Audience
• Conventions
• Related resources
About this guide
Overview
This guide provides information on using the BlackBerry Wireless
Handheld and its applications.
You can set up your handheld to work with your email accounts
using one of three options:
• Web client: You use this option if you integrate your handheld
with a new email account, that is provisioned with the handheld,
or with your existing Internet service provider (ISP) email
account.
• BlackBerry Enterprise Server: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook® or Lotus Notes® mailbox and
your business has a BlackBerry Enterprise Server.
• BlackBerry Desktop Redirector: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook mailbox.
Depending on your service provider’s plan, your handheld might
vary from the depictions in this guide and some applications might
not be available on your handheld. Contact your service provider
for more information on available services.
Audience
This guide is a reference for BlackBerry Wireless Handheld users.
6 User Guide
Conventions
Conventions
This guide uses the following conventions:
Icon Description
Warning: Warnings advise you that failure to take or avoid a specific
action can result in data loss or physical damage.
Note: Notes contain important information on the associated topic.
Tip: Tips provide optional or time-saving information on the associated
topic.
Prerequisite: Prerequisites are required conditions for the associated
topic.
Related resources
Refer to the following resources for additional information:
Resource Description
Getting Started and Quick
Reference Card
BlackBerry Desktop Software
Online Help
BlackBerry Web Client Online
Help
www.blackberry.com/
support
This card provides you with the steps that you
must complete to set up your handheld and
provides shortcuts and tips for using your
handheld.
Each tool in the desktop software offers online
Help to guide you and answer your questions. To
view procedures for and information on the
desktop software’s tools, in any active window,
click Help.
If you integrate your handheld with an email
account using the web client, you configure your
email settings on the web client site. For
information on configuring and using the Web
Client, in any Web Client window, click Help.
This web site provides frequently asked questions
and documentation for all BlackBerry products.
BlackBerry Wireless Handheld 7
About this guide
8 User Guide
Messages
This section provides information on the following topics:
• Email and PIN messages
• Opening messages
• Sending email and PIN messages
• Managing address book attachments
• Managing file attachments
• Setting message options
• SMS messages
• Opening SMS messages
• Sending SMS messages
• Setting SMS message options
• Managing messages
• Saving messages
• Deleting messages
• Reconciling email messages
• Filing email messages
• Searching for messages
• Marking messages
1
1: Messages
Email and PIN messages
You can send and receive email messages. Email messages that are
sent from or received by your handheld are routed through an
existing email account.
You can also send and receive PIN messages. A personal
identification number (PIN) uniquely identifies each BlackBerry
handheld on the network. If you know another person’s handheld
PIN, you can send a PIN message to that person. PIN messages are
not routed through an existing email account.
Tip: To locate your handheld PIN, open the options application. The Options
screen appears. Click Status. The PIN field displays your PIN.
Opening messages
You can receive email messages from any email account and you
can receive PIN messages from other BlackBerry handheld users.
Long messages are sent to your handheld in sections. As you read
the first section, the next section is sent to your handheld
automatically.
Open a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open. The message appears.
Tip: If, on the Message List Options screen, you set the Auto More field to
No, you can request more of a long message manually. In the open message,
click the trackwheel. A menu appears.
• To request the next section of the message, click More.
• To request the rest of the message, click More All.
Refer to "Set message options" on page 21 for more information.
10 User Guide
Email and PIN messages
Sending email and PIN messages
Prerequisite: To send messages, the following requirements must be met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS must appear with the wireless coverage indicator on the Home
screen.
Send a message
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
• To send an email message, click Compose Email. The Select
Address screen appears.
• To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click [Use Once]. A menu appears.
Select Address screen menu — Email item
5. Select one of the following options:
• To send an email message, click Email. The One Time Email
screen appears.
BlackBerry Wireless Handheld 11
1: Messages
To send a PIN message, click PIN. The One Time PIN screen
•
appears.
6. Type an email address or PIN number.
7. Click the trackwheel. A menu appears.
8. Click Continue.
Tip: To add additional contacts to your message, click the trackwheel. Click
Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.
9. In the Subject field, type a subject.
10. Press the Enter key.
11. Type a message.
Tip: To send the message from a specific service (for example, Desktop or
Web Client), scroll to the top of the message. In the Using field, press the
Space key until the preferred service appears. Any subsequent messages are
also sent from this service.
12. Click the trackwheel. A menu appears.
13. Select one of the following options:
• To save a draft of the message without sending it, click Save
Draft.
• To send the message, click Send.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Send a message to a contact in your address book
1. Open the address book application. The Find screen appears.
Tip: To search for a contact name, type the first letters of the name.
2. Click a contact. A menu appears.
3. Select one of the following options:
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Email and PIN messages
To send an email message, click Email <contact name>.
•
• To send a PIN message, click PIN <contact name>.
4. In the Subject field, type a subject.
5. Press the Enter key.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Send an email message using a link
Links to email addresses appear as underlined text.
1. Click an email address link. A menu appears.
2. Click Email.
3. In the Subject field, type a subject.
4. Press the Enter key.
5. Type a message.
6. Click the trackwheel. A menu appears.
7. Click Send. The message is sent.
Reply to a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To reply to only the sender, click Reply.
BlackBerry Wireless Handheld 13
1: Messages
To reply to the sender and all recipients of the original
•
message, click Reply To All.
Tip: To delete the original message from the reply, click the trackwheel. A
menu appears. Click Delete Original Text.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Forward a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
• To send an email message, click Email <contact name>.
• To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
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Email and PIN messages
Edit and resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Edit. The message appears.
6. Edit the message.
Tip: To replace a contact, place your cursor in the To field. Click a contact. A
menu appears. Click Change Address.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Managing address book attachments
You can send and receive messages with address book attachments.
An address book attachment contains contact information that
recipients of the message can view and add to their address book.
Send an address book attachment
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
• To send an email message, click Compose Email. The Select
Address screen appears.
• To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
BlackBerry Wireless Handheld 15
1: Messages
To send an email message, click Email <contact name>.
•
• To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Attach Address. The Attach screen appears.
9. Click a contact. A menu appears.
10. Click Continue. The contact information is attached to the
message.
Composing a message — Address book attachment
11. Click the trackwheel. A menu appears.
12. Click Send. The message and attachment are sent.
Open an address book attachment
1. In a message with an address book attachment, place your cursor
in the name of the address book attachment.
16 User Guide
Email and PIN messages
Open email message with address book attachment
2. Click the trackwheel. A menu appears.
3. Click View Attachment. The contact information appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To add the contact information to your address book, click
Add To Address Book.
• To update the contact information that is in your address
book, click Update Address.
• To return to the open message, click Close.
BlackBerry Wireless Handheld 17
1: Messages
Managing file attachments
If the attachment service is loaded on your handheld, you can open
file attachments on your handheld. You can open attachments with
a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.
Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file
extension, the following requirements must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry
Enterprise Server version 2.2 or later for Lotus Domino.
To open file attachments with a .zip or .html file extension, the following
additional requirement must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange
or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus
Domino.
Spreadsheet format
Document format
Open the table of contents of a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachments screen appears.
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Email and PIN messages
3. Click Table of Contents. A menu appears.
4. Click Retrieve. The table of contents appears.
Tip: To request the content for a table of contents item, click the item. A
menu appears. Click Retrieve. The content appears.
Open a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachment screen appears.
Note: If you retrieve a .pdf file that is password protected, you must type the
password. On the Attachment screen, click the trackwheel. A menu appears.
Click Password. Type the password. Click the trackwheel. The Attachment
screen appears.
3. Click Full Content. A menu appears.
4. Click Retrieve. The content appears.
Tip: In document format, links to tables appear as underlined text. To open
a table, click a table link. A menu appears. Click Retrieve.
Navigate in spreadsheet format
1. In spreadsheet format, click the trackwheel. A menu appears.
2. Select one of the following options:
• To move to a specific worksheet, click Select Worksheet. A
dialog box appears. Click a worksheet.
• To view the previous worksheet, click Prev Sheet.
• To view the next worksheet, click Next Sheet.
• To move to a specific cell, click Go to Cell. A dialog appears.
Type the cell coordinates (for example, C16). Click the
trackwheel.
• To view the contents of a cell, click View Cell.
BlackBerry Wireless Handheld 19
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