BlackBerry RAO30GN Users Manual

BlackBerry Wireless Handheld

Safety Information Booklet

Safety Information Booklet BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ and BlackBerry 7280 Wireless Handheld™

BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks

Model Numbers: R6230GE, R6230GN,RAO30GN

Last revised: 16 October 2003 Part number: MAT-06501-001 Rev. XXX

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada

Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Published in Canada

Safety Information Booklet

Important Safety Information for BlackBerry Wireless Handheld Users

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld™, or any handheld charging units. Retain these instructions for future use.

Note: Refer to "Important Safety/Compliance Information for North American Users" on page 6 for more information on safety regulations and compliance information for using your BlackBerry Wireless Handheld in North America.

Refer to "Important Safety/Compliance Information for European and Asia Pacific Users" on page 9 for more information on safety regulations and compliance information for using your BlackBerry Wireless Handheld in Europe.

ELECTRICAL SAFETY

This handheld (model number R6230GE, R6230GN) is intended for use when supplied with power or charging from the USB cable HDW-06610-001, Travel Charger accessory ASY-04078-001, Automotive Charger accessory ASY-04195-001, or any other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous.

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Safety Information Booklet

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

• Always keep the handheld more than 20 cm (7 inches) from the pacemaker when the handheld is turned ON.

• Do not carry the handheld in a breast pocket.

• If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

• If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Posted Facilities

Turn your handheld radio OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Safety Information Booklet

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Use only the battery that Research In Motion specifies for use with your BlackBerry Wireless Handheld. The use of another battery may present a risk of fire or explosion.

Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in this manual for more information on the battery and power supply.

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into the handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Disconnect the USB cable from the computer and unplug the travel charger from the electrical outlet before cleaning either the handheldor the travel charger.

Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents on or near your handheld. Clean only with a dry cloth.

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time.

Service: Disconnect the USB cable from the computer and unplug the travel charger from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

• the power supply cord, plug, or connector to the handheld is damaged

• liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

• the handheld, charging unit, or accessory has been exposed to rain or water

• the handheld, charging unit, or accessory becomes very hot to the touch

• the handheld, charging unit, or accessory has been dropped or damaged in any way

• the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide

• the handheld, charging unit, or accessory exhibits a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Safety Information Booklet

Do not attempt to disassemble the handheld, charging unit, or any accessories.

Warning: To reduce the risk of fire or electric shock, do no t expose the handhe ld or any acce ssories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adju stment of other controls may result in damage and will often require extensive work by a qualified technicia n to restore the handhel d, charging unit, or accessory to its normal operation.

Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important Safety/Compliance Information for North American Users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

• National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines, use only RIM-supplied or approved accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate FCC and IC RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below

Safety Information Booklet

the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for each model handheld when tested for use at the ear is outlined in the table below:

Handheld 1g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.26 BlackBerry 7280 Wireless Handheld™ 0.24

The highest SAR value for each model handheld when worn on the body, as described in this user guide, is outlined in the table below::

Handheld 1g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.07 BlackBerry 7280 Wireless Handheld™ 0.23

Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements. While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of

www.fcc.gov/oet/fccid

L6AR6230GN or L6RAO30GN (BlackBerry 7280).

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at ___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/ kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

after searching on FCC ID L6AR6230GE (BlackBerry 7210, BlackBerry 7230),

http://www.wow-com.com.

http://

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

AIRCRAFT SAFETY

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch your handheld radio OFF before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation,

Safety Information Booklet

communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC Compliance Statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 2503A-R6230GE (BlackBerry 7210, BlackBerry 7230), 2503A-R6230GN or 2503A-RAO30GN (BlackBerry 7280).

Class B Compliance

This device complies with the Class B limits for radio noise emissions as set out in the interferencecausing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Safety Information Booklet

Important Safety/Compliance Information for European and Asia Pacific Users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also transmits radio frequency (RF) signals. Your wireless handheld complies with European Union (EU) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards and guidelines previously set by international standards bodies:

• EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

• Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)

To maintain compliance with EU RF exposure guidelines, use only RIM-supplied or approved accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate EU RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS THE EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by The Council of the European Union is 2.0 W/kg.* Tests for SAR are conducted using standard operating positions with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and shown to be within the SAR limits adopted by European countries, under the recommendations of the International Commission on Non-Ionising Radiation Protection (ICNIRP). The tests are performed in positions and locations (e.g., at the ear) as required by The Council of the European Union for each model.

Safety Information Booklet

The highest SAR value for each model handheld when tested for use at the ear is outlined in the table below:

Handheld 10g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.60 BlackBerry 7280 Wireless Handheld™ 0.17

The highest SAR value for each model handheld when worn on the body, as described in this user guide, is outlined in the table below:

Handheld 10g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.39 BlackBerry 7280 Wireless Handheld™ 0.06

Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories. While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

___________________________________

* In Europe, the SAR limit for mobile handhelds used by the public is 2.0 Watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:

Research In Motion UK Limited 36 Station Road, Egham, Surrey TW20 9LF United Kingdom

Safety Information Booklet

BlackBerry Wireless Handheld

User Guide

User Guide BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ and BlackBerry 7280 Wireless Handheld™.

BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks

Model Numbers: R6230GE, R6230GN, RAO30GN

Last modified: 17 October 2003 Part number: PDF-06312-0XX

At the time of publication, this documentation complies with handheld software version 3.7.0.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada

Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Published in Canada

About this guide........ ................................................................................................... 5

Overview ................................................................................... 6

Audience .................................................................................... 6

Conventions............................................................................... 7

Related resources...................................................................... 7

Messages.........................................................................................................................9

Email and PIN messages ....................................................... 10

SMS messages ......................................................................... 23

Managing messages ............................................................... 28

Address book............................................................................................................. ..37

Adding contacts ...................................................................... 38

Managing the address book .................................................. 42

Setting address book options................................................ 45

Managing the SIM card phone book ................................... 45

Phone.............................................................................................................................49

Making phone calls ................................................................ 50

Answering phone calls .......................................................... 53

Using phone features ............................................................. 54

Managing phone call logs ..................................................... 56

Setting phone options ............................................................ 59

Viewing phone information.................................................. 68

Browser..........................................................................................................................71

About the handheld browsers .............................................. 72

Configuring a browser........................................................... 72

Browsing web pages .............................................................. 73

Using bookmarks.................................................................... 78

Managing the browser ........................................................... 83

Setting browser options ......................................................... 85

Calendar........................................................................................................................87

Navigating in the calendar.................................................... 88

Managing appointments and meetings............................... 90

Setting calendar options ........................................................ 97

Other applications............................................................................. .........................99

Tasks....................................................................................... 100

MemoPad............................................................................... 102

Calculator............................................................................... 104

Alarm...................................................................................... 105

Games..................................................................................... 106

Options.......................................................................................................................109

Handheld options................................................................. 110

Reference...................................................................................................................135

Icons........................................................................................ 136

Troubleshooting.................................................................... 139

Maintenance .......................................................................... 142

Index............................................................................................................................143

About this guide

This section provides information on the following topics:

• Overview

• Audience

• Conventions

• Related resources

About this guide

Overview

This guide provides information on using the BlackBerry Wireless Handheld and its applications.

You can set up your handheld to work with your email accounts using one of three options:

• Web client: You use this option if you integrate your handheld

with a new email account, that is provisioned with the handheld, or with your existing Internet service provider (ISP) email account.

• BlackBerry Enterprise Server: You use this option if you

integrate your handheld with your business email account to extend your Microsoft Outlook® or Lotus Notes® mailbox and your business has a BlackBerry Enterprise Server.

• BlackBerry Desktop Redirector: You use this option if you

integrate your handheld with your business email account to extend your Microsoft Outlook mailbox.

Depending on your service provider’s plan, your handheld might vary from the depictions in this guide and some applications might not be available on your handheld. Contact your service provider for more information on available services.

Audience

This guide is a reference for BlackBerry Wireless Handheld users.

6 User Guide

Conventions

This guide uses the following conventions:

Icon Description

Warning: Warnings advise you that failure to take or avoid a specific

action can result in data loss or physical damage.

Note: Notes contain important information on the associated topic.

Tip: Tips provide optional or time-saving information on the associated

topic. Prerequisite: Prerequisites are required conditions for the associated

topic.

Related resources

Refer to the following resources for additional information:

Resource Description

Getting Started and Quick Reference Card

BlackBerry Desktop Software Online Help

BlackBerry Web Client Online Help

www.blackberry.com/ support

This card provides you with the steps that you must complete to set up your handheld and provides shortcuts and tips for using your handheld.

Each tool in the desktop software offers online Help to guide you and answer your questions. To view procedures for and information on the desktop software’s tools, in any active window, click Help.

If you integrate your handheld with an email account using the web client, you configure your email settings on the web client site. For information on configuring and using the Web Client, in any Web Client window, click Help.

This web site provides frequently asked questions and documentation for all BlackBerry products.

BlackBerry Wireless Handheld 7

About this guide

8 User Guide

Messages

This section provides information on the following topics:

• Email and PIN messages

• Opening messages

• Sending email and PIN messages

• Managing address book attachments

• Managing file attachments

• Setting message options

• SMS messages

• Opening SMS messages

• Sending SMS messages

• Setting SMS message options

• Managing messages

• Saving messages

• Deleting messages

• Reconciling email messages

• Filing email messages

• Searching for messages

• Marking messages

1: Messages

Email and PIN messages

You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.

You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN.

Opening messages

You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.

Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.

Open a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Open. The message appears.

Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message,

click the trackwheel. A menu appears.

• To request the next section of the message, click More.

• To request the rest of the message, click More All.

Refer to "Set message options" on page 21 for more information.

10 User Guide

Email and PIN messages

Sending email and PIN messages

Prerequisite: To send messages, the following requirements must be met:

• The wireless coverage indicator must show a level of wireless coverage.

• GPRS must appear with the wireless coverage indicator on the Home

screen.

Send a message

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Select one of the following options:

• To send an email message, click Compose Email. The Select

Address screen appears.

• To send a PIN message, click Compose PIN. The Select

Address screen appears.

4. Click [Use Once]. A menu appears.

Select Address screen menu — Email item

5. Select one of the following options:

• To send an email message, click Email. The One Time Email

screen appears.

BlackBerry Wireless Handheld 11

1: Messages

To send a PIN message, click PIN. The One Time PIN screen

•

appears.

6. Type an email address or PIN number.

7. Click the trackwheel. A menu appears.

8. Click Continue.

Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.

9. In the Subject field, type a subject.

10. Press the Enter key.

11. Type a message.

Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.

12. Click the trackwheel. A menu appears.

13. Select one of the following options:

• To save a draft of the message without sending it, click Save

Draft.

• To send the message, click Send.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Send a message to a contact in your address book

1. Open the address book application. The Find screen appears.

Tip: To search for a contact name, type the first letters of the name.

2. Click a contact. A menu appears.

3. Select one of the following options:

12 User Guide

Email and PIN messages

To send an email message, click Email <contact name>.

•

• To send a PIN message, click PIN <contact name>.

4. In the Subject field, type a subject.

5. Press the Enter key.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Send an email message using a link

Links to email addresses appear as underlined text.

1. Click an email address link. A menu appears.

2. Click Email.

3. In the Subject field, type a subject.

4. Press the Enter key.

5. Type a message.

6. Click the trackwheel. A menu appears.

7. Click Send. The message is sent.

Reply to a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Open.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To reply to only the sender, click Reply.

BlackBerry Wireless Handheld 13

1: Messages

To reply to the sender and all recipients of the original

•

message, click Reply To All.

Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Forward a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Forward. The Select Address screen appears.

4. Click a contact. A menu appears.

5. Select one of the following options:

• To send an email message, click Email <contact name>.

• To send a PIN message, click PIN <contact name>.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Resend a message

1. Open the messages application. The Messages screen appears.

2. Click a sent message. A menu appears.

3. Click Open. The message appears.

4. Click the trackwheel. A menu appears.

5. Click Resend. The message is sent.

14 User Guide

Email and PIN messages

Edit and resend a message

1. Open the messages application. The Messages screen appears.

2. Click a sent message. A menu appears.

3. Click Open. The message appears.

4. Click the trackwheel. A menu appears.

5. Click Edit. The message appears.

6. Edit the message.

Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Managing address book attachments

You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.

Send an address book attachment

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Select one of the following options:

• To send an email message, click Compose Email. The Select

Address screen appears.

• To send a PIN message, click Compose PIN. The Select

Address screen appears.

4. Click a contact. A menu appears.

5. Select one of the following options:

BlackBerry Wireless Handheld 15

1: Messages

To send an email message, click Email <contact name>.

•

• To send a PIN message, click PIN <contact name>.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Attach Address. The Attach screen appears.

9. Click a contact. A menu appears.

10. Click Continue. The contact information is attached to the

message.

Composing a message — Address book attachment

11. Click the trackwheel. A menu appears.

12. Click Send. The message and attachment are sent.

Open an address book attachment

1. In a message with an address book attachment, place your cursor in the name of the address book attachment.

16 User Guide

Email and PIN messages

Open email message with address book attachment

2. Click the trackwheel. A menu appears.

3. Click View Attachment. The contact information appears.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To add the contact information to your address book, click

Add To Address Book.

• To update the contact information that is in your address

book, click Update Address.

• To return to the open message, click Close.

BlackBerry Wireless Handheld 17

1: Messages

Managing file attachments

If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.

Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:

• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino.

Spreadsheet format

Document format

Open the table of contents of a file attachment

1. In a message with a file attachment, click the trackwheel. A menu appears.

2. Click Open Attachment. The Attachments screen appears.

18 User Guide

Email and PIN messages

3. Click Table of Contents. A menu appears.

4. Click Retrieve. The table of contents appears.

Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.

Open a file attachment

1. In a message with a file attachment, click the trackwheel. A menu appears.

2. Click Open Attachment. The Attachment screen appears.

Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

3. Click Full Content. A menu appears.

4. Click Retrieve. The content appears.

Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.

Navigate in spreadsheet format

1. In spreadsheet format, click the trackwheel. A menu appears.

2. Select one of the following options:

• To move to a specific worksheet, click Select Worksheet. A

dialog box appears. Click a worksheet.

• To view the previous worksheet, click Prev Sheet.

• To view the next worksheet, click Next Sheet.

• To move to a specific cell, click Go to Cell. A dialog appears.

Type the cell coordinates (for example, C16). Click the trackwheel.

• To view the contents of a cell, click View Cell.

BlackBerry Wireless Handheld 19

1: Messages

Set file attachment options

1. In a file attachment, click the trackwheel. A menu appears.

2. Click Options. The Options screen appears.

3. In the following fields, press the Space key until the preferred option appears:

Field Description Default

Sheet Outline Cells Set whether the grid appears in spreadsheet

Sheet Horizontal Scroll

Sheet Vertical Scroll

Sheet Column Width

Sheet Display Labels

Case Sensitive Search

Font Family Set the font for attachments. System Font Size Set the font size for attachments. 9 Cache Size Set how much handheld memory can be

format. Set whether the information in spreadsheet

cells wraps around when you scroll horizontally.

Set whether the information in spreadsheet cells wraps around when you scroll vertically.

Set the column width for the spreadsheet. Medium

Set whether spreadsheet columns are labeled with letters and rows are labeled with numbers.

Set whether the Find feature is case sensi tive when it searches attachments.

used by attachments that you have viewed on your handheld.

Yes

500KB

4. Click the trackwheel. A menu appears.

5. Click Save. The options are saved.

20 User Guide

Email and PIN messages

Setting message options

Prerequisite: To set the Hide Filed Messages and Delete On options, your

handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

• Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

• Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact your service provider for more information on whether this option is available.

Set message options

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Message List Options screen appears.

4. In the following fields, press the Space key until the preferred

option appears:

Field Description Default

Display Time

Display Name

Confirm Delete

Hide Filed Messages

Consider PIN Level 1

Auto More Set whether the next section of a long message or

Set whether the Messages screen displays the time that a message is sent or received.

Set whether the Messages screen displays the name of the sender or recipient.

Set whether you are prompted before messages are deleted.

Set whether the Messages screen displays filed email messages.

Set whether PIN messages are considered as high importance messages.

attachment is delivered to your handheld automatically.

Yes

BlackBerry Wireless Handheld 21

1: Messages

Field Description Default

Delete On Set whether email messages are deleted from your

Wireless Reconcile

Conflicts Set whether your handheld or your computer takes

handheld only or from both your handheld and computer during an email reconciliation.

Set whether messages are reconciled over the wireless network between your handheld and your computer.

precedence if a message is moved or deleted from both locations.

Mailbox & Handheld

Mailbox wins

5. Click the trackwheel. A menu appears.

6. Click Save. The options are saved.

Set the importance level of a message

1. In a message, click the trackwheel. A menu appears.

2. Click Options. The Current Message Options screen appears.

3. In the following field, press the Space key until the preferred

option appears:

Field Description Default

Importance Set the priority level of the message. Normal

4. Click the trackwheel. A menu appears.

5. Click Save. The option is saved.

22 User Guide

SMS messages

If you have an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS.

Tip: To locate the SMS-compatible number for your handheld, open the options application. The Options screen appears. Click SIM Card. The Phone

Number field displays your SMS-compatible number.

Opening SMS messages

Open an SMS message

1. Open the messages application. The Messages screen appears.

2. Click an SMS message. A menu appears.

3. Click Open. The message appears.

SMS message

BlackBerry Wireless Handheld 23

1: Messages

Sending SMS messages

You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160 characters.

If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message. The number of characters that you type, and the number of messages that are required to send your message, appear in the upper right corner of the screen.

Prerequisite: To send SMS messages, the following requirements must be met:

• The wireless coverage indicator should show a level of wireless coverage.

• GPRS, gprs, or GSM must appear with the wireless coverage indicator on

the Home screen.

Send an SMS message

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Click Compose SMS. The Select Address screen appears.

4. Click [Use Once]. A menu appears.

24 User Guide

SMS messages

Select Address screen menu — SMS item

5. Click SMS. The One Time SMS screen appears.

6. Type your contact’s SMS-compatible phone number.

Tip: When you type an SMS-compatible number, include the country code and the area code. If you have set your smart dialing options in the phone application, you do not need to type the country code and area code. Refer to "Setting smart dialing options" on page 65 for more information.

7. Click the trackwheel. A menu appears.

8. Click Continue.

9. Type a message.

10. Click the trackwheel. A menu appears.

11. Click Send. The message is sent.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks.

BlackBerry Wireless Handheld 25

1: Messages

Send an SMS message to a contact in your address book

1. Open the address book application. The Find screen appears.

2. Click a contact with an SMS-compatible number. A menu

appears.

3. Click SMS <contact name>.

4. Type a message.

5. Click the trackwheel. A menu appears.

6. Click Send. The message is sent.

Reply to an SMS message

1. Open the messages application. The Messages screen appears.

2. Click an SMS message. A menu appears.

3. Click Reply.

Tip: To delete the previous messages from the screen, click the trackwheel. A menu appears. Click Remove History.

4. Type a message.

5. Click the trackwheel. A menu appears.

6. Click Send. The message is sent.

Forward an SMS message

1. Open the messages application. The Messages screen appears.

2. Click an SMS message. A menu appears.

3. Click Forward. The Select Address screen appears.

4. Click a contact with an SMS-compatible number. A menu appears.

5. Click SMS <contact name>.

26 User Guide

SMS messages

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Resend an SMS message

1. Open the messages application. The Messages screen appears.

2. Click an SMS message. A menu appears.

3. Click Open. The message appears.

4. Click the trackwheel. A menu appears.

5. Click Resend. The message is sent.

Setting SMS message options

1. Open the options application. The Options screen appears.

2. Click SMS. The SMS screen appears.

3. In the following fields, press the Space key until the preferred option appears:

Field Description Default

Leave messages on SIM Card

Delivery Reports

Validity Period

Sent As Set the type of SMS message to send. Text Number of

Previous Items

Service Center

Set whether SMS messages are saved on your SIM card.

Set whether you receive notification when your SMS message is delivered to the contact.

Set how long the service center keeps an SMS message if it cannot be delivered to your contact immediately.

Set the number of previous SMS messages that appear when you view an SMS message.

This field displays the phone number for the service center through which your SMS messages are sent.

Off

Max

—

BlackBerry Wireless Handheld 27

1: Messages

Field Description Default

Network To Send Over

Cell Broadcasting Service

4. Click the trackwheel. A menu appears.

5. Click Save. The options are saved.

Note: Depending on your service provider’s plan, some SMS message options might not be available on your handheld. Contact your service provider for information on available options.

Set whether you want SMS messages to be sent over the GSM or GPRS network.

This fields controls the notification of received cell broadcast messages. Do not adjust this default setting.

GSM

Off

Managing messages

Saving messages

You can save important messages in the saved messages application. If your handheld must delete messages to free memory, it does not delete saved messages.

Save a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Save. The message is saved.

Deleting messages

You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones.

28 User Guide

Managing messages

Delete a message

Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also

deleted from your computer during email reconciliation. Refer to "Set message options" on page 21 for more information.

1. Select one of the following options:

• To delete a message from the messages application, open the

messages application. The Messages screen appears.

• To delete a saved message, open the saved messages

application. The Saved Messages screen appears.

2. Click a message. A menu appears.

3. Click Delete. A dialog box appears.

4. Click Delete. The message is deleted.

Delete messages prior to a specific date

1. Select one of the following options:

• To delete messages from the messages application, open the

messages application. The Messages screen appears.

• To delete saved messages, open the saved messages

application. The Saved Messages screen appears.

2. Click a date. A menu appears.

3. Click Delete Prior. A dialog box appears.

4. Click Delete. The messages are deleted.

Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.

BlackBerry Wireless Handheld 29

1: Messages

Empty the deleted messages folder on your computer from your handheld

Prerequisite: To delete messages from the Deleted Items folder on your

computer, the following requirements must be met:

• Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 21 for more information.

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Message List Options screen appears.

4. Click the trackwheel. A menu appears.

5. Click Purge Deleted Items. A dialog box appears.

6. Click Yes. The Deleted Items folder on your computer is

emptied.

Reconciling email messages

When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.

Lotus Domino

If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software: Intellisync Help for more information.

Microsoft Exchange

If you use Lotus Notes, opened and unopened messages are not reconciled between your computer and your handheld.

If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually using the desktop software, even if you have enabled wireless email reconciliation. Refer to the

Software Intellisync Help

for more information.

Desktop

30 User Guide

Managing messages

If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 21 for more information on enabling wireless email reconciliation.

Tip: If wireless email reconciliation is enabled on your handheld, and there are messages that have not been reconciled between your desktop and handheld, you can reconcile email messages manually. Open the messages application. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now.

Filing email messages

Prerequisite: To file email messages, the following requirements must be

met:

• Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

• You have folders in your desktop email program.

• You reconciled your email messages so that the folders from your desktop

email program appear on your handheld.

File an email message

1. Open the messages application. The Messages screen appears.

2. Click an email message. A menu appears.

3. Click File. The Select Folder screen appears.

BlackBerry Wireless Handheld 31

1: Messages

Select Folder screen

4. Click a folder. A menu appears.

Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse.

5. Click File. The message is filed.

Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No.

To remove a filed message from a folder, file the message in the Inbox folder.

Searching for messages

Search for a message

1. Open the search messages application. The Search screen appears.

32 User Guide

Managing messages

Search screen — Specifying search criteria

2. In one or more of the following fields, type message information:

Field Description Name Type a name, email address, PIN, or phone number. Subject Type text that the handheld should search for in the subject of

messages.

Message Type text that the handheld should search for in the body of

messages.

3. In one or more of the following fields, press the Space key until

the preferred option appears:

Field Description Default

In Set the address field in which you want to search. Any Address

Field

Folder Set the folder in which you want to search.

! To select a folder, press the Space key. The Select

All Folders

Folder screen appears. Click a folder. A menu appears. Click Select Folder.

Show Set whether you want to search for sent, received, or

saved messages.

Type Set the type of message for which you want to

Sent and Received

All

search.

BlackBerry Wireless Handheld 33

1: Messages

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To perform a search without saving the search criteria, click

Search.

• To save the search criteria, click Save. The Save Search screen

appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save.

View, edit, or delete a saved search

1. Open the search messages application. The Search screen appears.

2. Click the trackwheel. A menu appears.

3. Click Recall. Your saved searches appear.

4. Click a search. A menu appears.

5. Select one of the following options:

• To view the search criteria, click Select Search.

• To edit the search criteria, click Edit Search. Edit the search

criteria. Click the trackwheel. A menu appears. Click Save.

• To delete the search, click Delete Search. A dialog box

appears. Click Delete.

Tip: To view the criteria of your last sear ch quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed.

Search for a message by sender, recipient, or subject

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Select one of the following options:

34 User Guide

Managing messages

To search for all messages that relate to the sender of the

•

selected message, click Search Sender.

• To search for all messages that relate to the recipient of the

selected message, click Search Recipient.

• To search for messages with the same subject as the selected

message, click Search Subject.

Messages screen menu — Search Sender item

Marking messages

Mark a message as unopened or opened

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Select one of the following options:

• To mark the message as opened, click Mark Opened.

• To mark the message as unopened, click Mark Unopened.

Mark messages prior to a specific date as opened

1. Open the messages application. The Messages screen appears.

BlackBerry Wireless Handheld 35

1: Messages

2. Click a date. A menu appears.

3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

36 User Guide

Address book

This section provides information on the following topics:

• Adding contacts

• Managing the address book

• Setting address book options

• Managing the SIM card phone book

2: Address book

Adding contacts

Note: You can import contacts from your desktop email program if your

handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the information..

Create a contact

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click New Address. The New Address screen appears.

Desktop Software: Backup and Restore Help

for more

New Address screen

4. In one or more of the following fields, type contact information:

Field Description Salutation Type a salutation (for example, Mr., Ms., Dr.). First Type a first name. Last Type a last name. Email Type an email address. Press the Space key to insert the at sign

Company Type a company name.

38 User Guide

(@); press it again to insert a period.

! To add more than one email address for the contact, click the

trackwheel. A menu appears. Click Add Email Address.

Adding contacts

Field Description Title Type a job title. Work, Home,

Mobile, Pager

Type the appropriate phone number.

! To insert an extension, type x or ext. Type the extension

number.

You can use a wait or pause to separate additional numbers (for example, a password or extension) from the main number. When the phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).

! To insert a pause or wait, click the trackwheel. A menu

appears. Click Add Wait or Add Pause. Type the additional numbers.

Fax Type a fax number. PIN Type a BlackBerry handheld personal identification number. Address 1 Type a street address. Address 2 Type any additional address information. City Type a city. State/Prov Type a state or province. ZIP/Postal

Type a ZIP code or postal code.

Code Country Type a country. User 1, User

2, User 3, User 4

Type additional information (for example, a birthday or anniversary).

! To change the name of a user-defined field for all contacts,

click the trackwheel. A menu appears. Click Change Field Name.

Notes Type any notes.

5. Click the trackwheel. A menu appears.

6. Click Save. The contact is saved.

BlackBerry Wireless Handheld 39

2: Address book

Create a group

After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time.

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click New Group. The New Group screen appears.

4. Type a group name.

5. Click the trackwheel. A menu appears.

6. Click Add Member. The Select Address screen appears.

7. Click a contact. A menu appears.

8. Click Continue. The New Group screen appears with the contact

added as a new member.

9. To add more contacts to your group, repeat steps 5 through 8.

10. Click the trackwheel. A menu appears.

11. Click Save Group. The group is saved.

Add contact information from the Messages screen

You can add a sender’s email address or PIN from a message and the phone number of a caller or contact from a phone call log.

1. Open the messages application. The Messages screen appears.

2. Click a message or phone call log. A menu appears.

3. Click Open. The message or phone call log appears.

4. Click the trackwheel. A menu appears.

5. Click Add To Address Book. The New Address screen appears.

6. Type contact information.

40 User Guide

Adding contacts

7. Click the trackwheel. A menu appears.

8. Click Save. The contact is saved.

Add contact information from the Phone screen

1. Open the phone. The Phone screen appears.

2. Click a phone number. A menu appears.

3. Click Add To Address Book. The New Address screen appears.

4. Type contact information.

5. Click the trackwheel. A menu appears.

6. Click Save. The contact is saved.

Add contact information from a link

Links for email addresses and phone numbers appear as underlined text.

1. Click an email address or phone number link. A menu appears.

2. Click Add To Address Book. The New Address screen appears.

3. Type contact information.

4. Click the trackwheel. A menu appears.

5. Click Save. The contact is saved.

Add contact information from your SIM card phone book

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click SIM Phone Book. The Find screen appears.

4. Click a contact. A menu appears.

BlackBerry Wireless Handheld 41

2: Address book

5. Click Add To Address Book. The ADN Phonebook Entry screen

appears.

6. Click the trackwheel. A menu appears.

7. Click Save. The contact is saved.

Managing the address book

Open a contact or group

1. Open the address book application. The Find screen appears.

2. Select one of the following options:

• Click a contact. A menu appears. Click View. The contact

information appears.

• Click a group. A menu appears. Click View Group. The

group member list appears.

Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member.

Edit a contact

1. Open the address book application. The Find screen appears.

2. Click a contact. A menu appears.

3. Click Edit. The Edit Address screen appears.

4. Edit the contact information.

5. Click the trackwheel. A menu appears.

6. Click Save. The edited contact is saved.

Edit a group

1. Open the address book application. The Find screen appears.

42 User Guide

Managing the address book

2. Click a group. A menu appears.

3. Click Edit Group. The Edit Group screen appears.

4. Click a contact. A menu appears.

5. Select one of the following options:

• To delete the contact, click Delete Member. A dialog box

appears. Click Delete. Proceed to step 8.

• To replace the contact with another contact, click Change

Member. The Select Address screen appears.

• To add a contact, click Add Member. The Select Address

screen appears.

6. Click a contact. A menu appears.

7. Click Continue. The Edit Group screen appears.

8. Click the trackwheel. A menu appears.

9. Click Save Group. The edited group is saved.

Delete a contact or group

If you delete a group, the individual contacts still appear in your address book.

1. Open the address book application. The Find screen appears.

2. Select one of the following options:

• Click a contact. A menu appears. Click Delete.

• Click a group. A menu appears. Click Delete Group.

A dialog box appears.

3. Click Delete. The contact or group is deleted.

BlackBerry Wireless Handheld 43

2: Address book

Search for a contact in a remote address book

You can search for contact information in your company’s Global Address List or Notes Address Book.

Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

• Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

1. Open the address book application. The Find screen appears.

2. Type a contact name.

3. Click the trackwheel. A menu appears.

4. Click Lookup. The Find screen displays the search status and

indicates when the search is complete.

5. Click the trackwheel. A menu appears.

6. Click View Lookup. The results of your search appear.

7. Click a contact. A menu appears.

8. Click one of the following menu items:

Menu item Description Lookup enables you to specify or edit search criteria Resolve adds the selected contact to your address book temporarily Add adds the selected contact to your address book Add All adds all the contac ts to your address book Delete deletes the selected contact from the search results Delete

Lookup View displays the selected contact’s information Get More

Results

deletes the search results

requests more search results from the BlackBerry Enterprise Server (the server sends a maximum of 20 results at one time)

44 User Guide

Setting address book options

Set address book options

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Address Book Options screen appears.

4. In the following fields, press the Space key until the preferred

option appears:

Field Option Default

Sort By Set how your contacts are sorted. First

Confirm Delete

Allow Duplicate Names

5. Click the trackwheel. A menu appears.

6. Click Save. The options are saved.

Set whether you are prompted before contacts are deleted.

Set whether the same name can appear more than once in your address book.

Name Yes

Yes

Managing the SIM card phone book

You can access the abbreviated dialing numbers (ADNs) and service dialing numbers (SDNs) that are saved on your SIM card.

Prerequisite: To create or edit SIM card contacts, your SIM card must be provisioned appropriately.

View the SIM card phone book

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

BlackBerry Wireless Handheld 45

2: Address book

3. Click SIM Phone Book. ADN entries appear in plain text and

SDN entries appear in bold.

Create a SIM card contact

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click SIM Phone Book. The Find screen appears.

4. Click the trackwheel. A menu appears.

5. Click New. The ADN Phonebook Entry screen appears.

6. In the Name field, type a name.

7. In the Phone field, type a phone number.

8. Click the trackwheel. A menu appears.

9. Click Save. The contact is saved.

Edit a SIM card contact

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

3. Click SIM Phone Book. The Find screen appears.

4. Click a contact. A menu appears.

5. Click Edit. The ADN Phonebook Entry screen appears.

6. Edit the contact information.

7. Click the trackwheel. A menu appears.

8. Click Save. The edited contact is saved.

Delete a SIM card contact

1. Open the address book application. The Find screen appears.

2. Click the trackwheel. A menu appears.

46 User Guide

Managing the SIM card phone book

3. Click SIM Phone Book. The Find screen appears.

4. Click a contact. A menu appears.

5. Click Delete. A dialog box appears.

6. Click Delete. The contact is deleted.

BlackBerry Wireless Handheld 47

2: Address book

48 User Guide

Phone

Depending on your service provider’s plan, the phone or some of its features might not be available on your handheld. Contact your service provider or network operator for more information on available services.

This section provides information on the following topics:

• Making phone calls

• Answering phone calls

• Using phone features

• Managing phone call logs

• Setting phone options

• Viewing phone information

3: Phone

Making phone calls

Prerequisite: To make a phone call, the following requirements must be

met:

• The wireless coverage indicator must show a level of wireless coverage.

• GPRS, gprs, or GSM must appear with the wireless coverage indicator on

the Home screen.

Make a call

Note: If you are using a headset, insert the headset connector into the

headset jack at the top of the handheld.

1. Open the phone. The Phone screen appears.

Phone screen

2. Click One Time Dial. The Enter Phone Number dialog box

appears.

Tip: On the Phone screen, you can also press the Space key to open the Enter Phone Number dialog box.

3. Type a phone number.

Tip: To type a phone number extension, hold the 8 key until the letter appears. Type the phone number extension.

4. Click Call. The phone number is dialed.

50 User Guide

Making phone calls

Active Call screen

5. To end the call, hold the Escape button.

Call a contact that appears on your Phone screen

The Phone screen lists the contact names or phone numbers for your last 20 calls.

1. Open the phone. The Phone screen appears.

2. Click a contact or a phone number. A menu appears.

3. Click Call <contact name or phone number>. The phone number

is dialed.

4. To end the call, hold the Escape button.

Tip: To delete a contact or a phone number that appears on the Phone screen, click the contact or the phone number. A menu appears. Click

Delete.

Call a contact in your address book

1. Open the phone. The Phone screen appears.

2. Type the first letters of a contact. Contacts that start with these letters appear.

3. Click a contact. A menu appears.

BlackBerry Wireless Handheld 51

3: Phone

4. Click Call <contact name>. The phone number is dialed.

5. To end the call, hold the Escape button.

Call a contact using a link

In messages and on web pages, phone numbers appear as links.

1. Click a phone number link. A menu appears.

2. Click Call. The phone number is dialed.

3. To end the call, hold the Escape button.

Call an emergency phone number

You can call an emergency phone number even when your handheld is locked or the SIM card is not inserted. If you call an emergency phone number when the radio is off, the radio turns on automatically.

Warning: If your handheld is locked, you can only make calls to emergency numbers (for example, 911 or 112).

1. Select one of the following options:

• Open the phone. The Phone screen appears. Click One Time

Dial.

• If your handheld is locked, click the trackwheel. A dialog box

appears. Click Emergency Call. A dialog box appears. Click Yes .

2. Type an emergency phone number (for example, 911 or 112).

3. Click the trackwheel. The emergency number is dialed.

4. To end the call, hold the Escape button.

Call your voice mail

1. Open the phone. The Phone screen appears.

52 User Guide

Answering phone calls

2. Click the trackwheel. A menu appears.

3. Click Call Voice Mail.

• If a voice mail access phone number is available, your voice

mail access number is dialed.

• If a voice mail access phone number is not available, a dialog

box appears. Type your voice mail access number. Click the trackwheel. Your voice mail access number is dialed.

4. To end the call, hold the Escape button.

Tip: To call your voice mail quickly, in the phone, press and hold 1.

Answering phone calls

Answer a call

1. In the dialog box that appears when you receive a call, select one of the following options:

Option Description Answer answers the incoming call Answer and Hold answers the incoming call and places it on hold Answer - Drop

Current Answer - Hold

Current Answer - Drop All ends all current calls and answers the incoming call Ignore ignores the incoming call

ends the current call and answers the incoming call

places the current call on hold and answers the incoming call

2. To end the call, hold the Escape button.

BlackBerry Wireless Handheld 53

3: Phone

Using phone features

Adjust the volume

1. On the Active Call screen, select one of the following options:

• To increase the volume, roll the trackwheel up.

• To decrease the volume, roll the trackwheel down.

Tip: To adjust the volume while you are using another handheld application,

click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up

or down to change the volume.

Place a call on hold

1. During a call, click the trackwheel. A menu appears.

2. Click Hold. The call is placed on hold.

3. To resume the call, click the trackwheel. A menu appears.

4. Click Resume. The call is resumed.

Mute a phone call

If you mute a phone call, you can hear your contact, but your contact cannot hear you.

1. During a call, click the trackwheel. A menu appears.

2. Click Mute. A tone sounds and the call is muted.

3. To turn the mute feature off, click the trackwheel. A menu appears.

4. Click Turn Mute Off. A tone sounds and the mute feature is turned off.

54 User Guide

Using phone features

Alternate between phone calls

If you are connected to two phone calls and you want to alternate between them, you can swap calls.

1. During a call, click the trackwheel. A menu appears.

2. Click Swap. The calls are swapped.

Make a conference call

You can talk to multiple contacts at one time.

Prerequisite: To use this feature, you must subscribe to a conference call service. Contact your service provider for more information.

1. During a call, click the trackwheel. A menu appears.

2. Click New Call. The Select Address screen appears and the current call is placed on hold.

3. Click a contact. A menu appears.

4. Click Call <contact name>. The phone number is dialed.

5. During the second call, click the trackwheel. A menu appears.

6. Click Join. You are connected to both calls.

• To add another contact to your call, click the trackwheel. A

menu appears. Click Hold. Repeat steps 1 through 4.

• To speak privately with one contact, click the trackwheel. A

menu appears. Click Split Call. The Select Call dialog box appears. Click a contact.

• To disconnect one contact, click the trackwheel. A menu

appears. Click Drop Call. The Select Call dialog box appears. Click a contact.

7. To end the conference call, hold the Escape button.

BlackBerry Wireless Handheld 55

3: Phone

Use other applications during a call

If you use a headset with your handheld, you can use other applications during a phone call. You can compose email and PIN messages, but you cannot send or receive them until the call ends.

1. On the Active Call screen, click the trackwheel. A menu appears.

2. Click Hide Call. The Home screen appears.

Note: To end the call while you are using another application, click the trackwheel. A menu appears. Click End Call.

Use alpha-dialing

When you call a contact, your handheld enters number-lock mode. You can use the alpha-dialing feature to type letters when you enter a phone number or while you are on a call.

• Τo type one letter, press the Right Shift key. Press the letter key.

• To type multiple letters, press the Alt key + the Right Shift key.

Your handheld enters character mode. To turn off character mode, press the Right Shift key again.

Managing phone call logs

The handheld creates a phone call log after each phone call. Phone call logs appear on the Messages screen and contain information about the call, including the date and time, duration, caller or recipient information, and any call notes.

Open a phone call log

1. Open the messages application. The Messages screen appears.

2. Click a phone call log. A menu appears.

3. Click Open. The phone call log appears.

56 User Guide

Managing phone call logs

Phone call log

Create or edit phone call notes

After a call ends, you can create call notes to record the details of your call.

Tip: If you use a headset with the handheld, you can add call notes during a call. Click the trackwheel. A menu appears. Click Notes. Type your notes. The notes are saved when the call ends.

1. Open the messages application. The Messages screen appears.

2. Click a phone call log. A menu appears.

3. Click Open. The View Call Log screen appears.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To create call notes, click Add Notes. Type call notes.

• To edit call notes, click Edit Notes. Edit the call notes.

6. Click the trackwheel. A menu appears.

7. Click Save Notes. The call notes are saved.

BlackBerry Wireless Handheld 57

3: Phone

Forward a phone call log

1. Open the messages application. The Messages screen appears.

2. Click a phone call log. A menu appears.

3. Click Forward. The Select Address screen appears.

4. Click a contact. A menu appears.

5. Click Email <contact name>.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The phone call log is forwarded.

Delete a phone call log

1. Open the messages application. The Messages screen appears.

2. Click a phone call log. A menu appears.

3. Click Delete. A dialog box appears.

4. Click Delete. The phone call log is deleted.

Search for a phone call log

1. Open the search messages application. The Search screen appears.

2. In one or more of the following fields, type phone call log information:

Field Description Name Type a name or phone number. Message Type any text that you want the handheld to search for in call notes.

58 User Guide

Setting phone options

3. In the following fields, press the Space key until the preferred

option appears:

Field Description Default

Folder Set the folder in which you want to search.

! To select a folder, press the Space key. The Select

Folder screen appears. Click a folder. A menu appears. Click Select Folder.

Show Set whether you want to search for sent or received

phone call logs.

Type Set the type of message for which you want to search. All

All Folders

Sent and Received

4. Click the trackwheel. A menu appears.

5. Click Search. The Search Results screen appears.

Setting phone options

View the phone options

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

Option Description

Call Logging Set whether phone call logs appear on the Messages screen.

Call Barring Set whether incoming or outgoing calls are blocked. Select the

Call Forwarding

Call Waiting Set whether you are notified of incoming calls during a call. General

Options

BlackBerry Wireless Handheld 59

Select the type of calls that are logged.

type of calls that are blocked. Set whether incoming calls are forwarded to another phone

number.

Set general phone options.

3: Phone

Option Description

Smart Dialing

Voice Mail Set your voice mail access number. TTY Option Enable or disable text telephone.

Set dialing properties.

Setting call logging

You can set whether phone call logs appear on the Messages screen.

Set call logging

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Logging. The Call Logging screen appears.

5. In the following fields, press the Space key until the preferred

option appears:

Field Description Default

Show Logs In Message List

Log These Call Types

Set whether phone call logs appear on the Messages screen.

Set which types of calls generate a phone call log.

Yes

Selected

6. Click the trackwheel. A menu appears.

7. Click Save. The options are saved.

60 User Guide

Setting phone options

Setting call barring

Prerequisite: To block calls, the following requirements must be met:

• Your SIM card must be provisioned for call barring.

• You must have a default call barring password.

Contact your service provider for more information.

Set call barring options

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Barring. The Call Barring screen appears.

5. In the following check boxes, press the Space key to select or

clear the option:

Option Description Default

All Incoming

Incoming If Roaming

All Outgoing

Int’l Calls Set whether outgoing calls to international phone

Int’l Not to Home PLMN

Set whether all incoming calls are blocked. cleared

Set whether incoming calls are blocked when you are roaming outside the coverage area of your home network.

Set whether all outgoing calls are blocked. cleared

numbers are blocked. Set whether outgoing calls to international phone

numbers that are not on your home network are blocked.

cleared

6. Click the trackwheel. A menu appears.

7. Click Save. The options are saved.

Enable or disable call barring

1. Open the phone. The Phone screen appears.

BlackBerry Wireless Handheld 61

3: Phone

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Barring. The Call Barring screen appears.

5. Click the trackwheel. A menu appears.

6. Select one of the following options:

• To enable call barring, click Enable. A dialog box appears. In

the Enter password field, type your password.

• To disable call barring, click Disable.

7. Click the trackwheel. A menu appears.

8. Click Save. The option is enabled or disabled.

Change your call barring password

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Barring. The Call Barring screen appears.

5. Click the trackwheel. A menu appears.

6. Click Change Password. A dialog box appears.

7. In the Current Password field, type your call barring password.

8. Click the trackwheel. A dialog box appears.

9. In the New Password field, type a new call barring password.

10. Click the trackwheel. A dialog box appears.

11. In the Verify New Password field, type the new password again.

12. Click the trackwheel. Your password is changed.

62 User Guide

Setting phone options

Setting call forwarding

Prerequisite: To set and enable call forwarding profiles, your SIM card must

be provisioned for call forwarding. Contact your service provider for more information.

Set call forwarding profiles

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Forwarding. The profiles appear.

Profile Description All Calls This profile forwards all calls to the specified phone number. Unanswered

Calls

5. Click a profile. A menu appears.

6. Click Edit. The Edit Forwarding Profile screen appears.

7. Type a phone number.

8. Click the trackwheel. A menu appears.

9. Click Save. The profile is saved.

This profile forwards calls to the specified number if you are on another call, you are not answering calls, or your handheld is not reachable.

Enable or disable a call forwarding profile

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Forwarding. The Call Forwarding screen appears.

5. Click a profile. A menu appears.

6. Select one of the following options:

BlackBerry Wireless Handheld 63

3: Phone

To enable the call forwarding profile, click Enable.

•

• To disable the call forwarding profile, click Disable.

Tip: To enable or disable a ca ll forwarding profile quickly, se lect it and press the Space key.

Setting call waiting

Set call waiting

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Call Waiting. The Call Waiting screen appears.

5. In the following field, press the Space key until the preferred

option appears:

Field Description Default Call

Waiting Enabled

6. Click the trackwheel. A menu appears.

7. Click Save. The option is saved.

Set whether you receive notification for incoming calls during a call.

Yes

Setting general phone options

Set general phone options

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click General Options. The General Options screen appears.

64 User Guide

Setting phone options

5. In the following fields, press the Space key until the preferred

option appears:

Field Option Default

Auto Answer

Auto Hangup

Confirm Delete

Restrict My Identity

Sort By Set how your contacts appear on the Phone screen. Most

Dial from Home Screen

Set whether calls are answered automatically when you remove your handheld from the holster.

Set whether phone calls end when you insert your handheld in the holster.

Set whether you are prompted before phone numbers and contacts are deleted from the Phone screen.

Set whether your handheld phone number is hidden from the recipient’s call display when you make phone calls.

Set whether you can dial phone numbers from the Home screen. If you set this field to Yes, you cannot use shortcut keys on the Home screen.

Never

Into Holster

Yes

Recent No

6. Click the trackwheel. A menu appears.

7. Click Save. The options are saved.

Setting smart dialing options

You can specify default country and area codes so that you do not have to specify these numbers each time that you type a phone number.

You can also set options for dialing corporate extensions. If you call a corporation frequently, you can set your smart dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to type x and the extension number.

Set general smart dialing options

1. Open the phone. The Phone screen appears.

BlackBerry Wireless Handheld 65

3: Phone

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Smart Dialing. The Smart Dialing screen appears.

5. In the following fields, type general smart dialing information:

Field Description Country Code Type your country code. Area Code Type your area code. National

Number Length

Type the default length for phone numbers in your country. This value includes your area code and local number, but does not include your country code or National Direct Dialing prefix.

Set corporate smart dialing options

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Smart Dialing. The Smart Dialing screen appears.

5. In the following field, type corporate smart dialing information:

Field Description

Call Type the main phone number of a corporation that you call

frequently. If you have set general smart dialing options, you do not need to specify an area or country code.

6. In the following fields, press the Space key until the preferred

option appears:

Field Description Default

Wait For Set how long your handheld waits before dialing

Extension Length

66 User Guide

extensions. This option applies to extensions of the phone number that you specified in the Call field.

Set a default length for extensions of the phone number that you specified in the Call field.

2 seconds

Unknown

Setting phone options

7. In the following field, press the Space key until the preferred

option appears:

Field Description Default

Wait For Set how long your handheld waits before dialing

extensions. This option applies to extensions of phon e numbers other than the one you specified in the Call field.

8. Click the trackwheel. A menu appears.

9. Click Save. The options are saved.

2 seconds

Setting voice mail options

If your SIM card is provisioned for voice mail, a voice mail access number appears on the Voice Mail screen. If your SIM card is not provisioned for voice mail or you want to choose a different voice mail system, you can specify a voice mail access number.

Set voice mail options

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click Voice Mail. The Voice Mail screen appears.

5. In the following fields, type voice mail information:

Field Description Access Number Type a voice mail access number. Additional

Numbers

6. Click the trackwheel. A menu appears.

7. Click Save. The options are saved.

BlackBerry Wireless Handheld 67

Type any additional numbers for your voice mail (for example, a password or an extension number).

3: Phone

Setting TTY options

You can use text telephone (TTY) to make calls to and receive calls from other TTY devices. If you connect your handheld to a TTY device, phone calls that you receive on your handheld are converted to text.

Prerequisite: To use text telephone, the following requirements must be met:

• Your service provider must support TTY devices.

• Your TTY device must operate at 45.45 bps. The handheld does not support

devices that operate at 50 bps.

• The TTY device connector must be inserted into the headset jack that is located at the top of your handheld. If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your handheld.

Set the TTY option

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Phone Options screen appears.

4. Click TTY Option. The TTY Option screen appears.

5. In the following field, press the Space key until the preferred

option appears:

Field Description Default

TTY Mode Set whether the TTY feature is enabled or disabled. No

6. Click the trackwheel. A menu appears.

7. Click Save. The option is saved.

Viewing phone information

The Phone Info screen displays the duration of your calls and your handheld phone number.

68 User Guide

Viewing phone information

View phone information

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Status. The Phone Info screen displays your handheld

phone number, the length of your last call, and the total length of all your calls.

Reset call timers

1. Open the phone. The Phone screen appears.

2. Click the trackwheel. A menu appears.

3. Click Status. The Phone Info screen appears.

4. Click either Last Call or Total Calls. A menu appears.

5. Select one of the following options:

• To clear the timer, click Clear Timer.

• To clear both timers, click Clear All Timers.

6. Click the trackwheel. A menu appears.

7. Click Save. The timer is reset.

BlackBerry Wireless Handheld 69

3: Phone

70 User Guide

Browser

Depending on your service provider’s plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services.

This section provides information on the following topics:

• About the handheld browsers

• Configuring a browser

• Browsing web pages

• Using bookmarks

• Managing the browser

• Setting browser options

4: Browser

About the handheld browsers

Your handheld supports two browser types—one which allows you to open web pages using your service provider’s gateway and one which allows you to open web pages using your corporate Mobile Data Service. The options and available services vary depending on your service provider.

Prerequisite: To use the BlackBerry Browser, the following requirem ent must be met:

• Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

Configuring a browser

Configure a browser

You can change the home page for a browser.

1. Open a browser. The startup screen appears.

2. Click the trackwheel. A menu appears.

3. Click Options. The Browser Options screen appears.

4. Click Browser Configuration. The Browser Configuration screen

appears.

5. In the Home Page Address field, type a URL.

6. In the following fields, press the Space key until the preferred

option appears.

Field Description Default

Show Images Set whether images load when you open a web

Show Image Placeholders

72 User Guide

page. Set whether image placeholders appear if

images do not load.

On WML & HTML Pages

Browsing web pages

Field Description Default

Content Mode

Warning: Do not change the information in any other fields on this screen.

7. Click the trackwheel. A menu appears.

8. Click Save Options. The configuration is saved.

Set the type of content that your browser accepts.

WML & HTML

Browsing web pages

The browser is optimized to view WML and HTML web pages.

Prerequisite: To browse web pages, the following requirements must be met:

• The wireless coverage indicator must show a level of wireless coverage.

• GPRS must appear with the wireless coverage indicator on the Home

screen.

Open a web page by typing a URL

1. Open a browser. The startup screen appears.

2. Click the trackwheel. A menu appears.

3. Click Go To. A dialog box appears.

4. In the Go To field, type a URL.

BlackBerry Wireless Handheld 73

4: Browser

Go To field — Typing a URL

Tip: Press the Space key to insert a period. Press a Shift key + the Space

key to insert a slash mark (/).

5. Click OK. The browser requests the web page.

Open a web page from a link

Links to web pages appear as underlined text and usually contain the name or URL of a web page.

1. Click a link. A menu appears.

2. Click Get Link. The browser requests the web page.

Tip: To open a web page from a link quickly, select the link and hold the trackwheel.

Cancel a web page request

1. While a web page is loading, click the trackwheel. A menu appears.

2. Click Stop. The browser stops requesting the web page.

74 User Guide

Browsing web pages

Navigate on a web page

Navigation on a web page varies according to the layout on each page and the items that you have selected. A web page can contain customized menu items or links.

1. On a web page, select one of the following options:

• To select a menu item, click the trackwheel. A menu appears.

Click a menu item.

• To select a link on a web page, click the link.

Tip: To see a list of browser shortcut keys, click the trackwheel. A menu appears. Click Help.

Navigate between web pages

1. On a web page, click the trackwheel. A menu appears.

2. Select one of the following options:

• To move back a page, click Previous or press the Escape

button.

• To move forward a page, click Next.

View images on a web page

1. On a web page, click an image or image placeholder. A menu appears.

2. Select one of the following options:

• To view the image on its own page, click Full Image.

• To load more images on the web page, click More Images.

• To load all the images on the web page, click All Images.

BlackBerry Wireless Handheld 75

4: Browser

Refresh a web page

You can refresh a web page to view the most current information, or if a web page stops responding.

1. On a web page, click the trackwheel. A menu appears.

2. Click Refresh. The web page is refreshed.

Save a web page to the Messages screen

You can save a web page to your Messages screen instead of creating a bookmark that appears on the Bookmarks screen.

1. On a web page, click the trackwheel. A menu appears.

2. Select one of the following options:

• If the web page is not loaded yet, click Save Request.

• If the web page is loaded, click Save Page.

The requested web page is saved as a message on the Messages screen.

Tip: To open a web page from the Messages screen, click a saved web page. A menu appears. Click Open Page.

View the URL of a web page

You can view the URL of a web page while you browse it.

1. On a web page, click the trackwheel. A menu appears.

2. Click Page Address. The Address dialog box displays the address of the web page.

76 User Guide

Browsing web pages

View the security settings for a web page

1. On a web page, click one of the following icons:

Icon Description

browser connection to the web page is secure browser connection to the web page is not secure

A dialog box displays security setting information.

Download applications

You can download applications to use on your handheld.

Note: You are solely responsible for the selection, implementation and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third-party for issues arising from such third-party applications.

1. On a web page, click an application link. A menu appears.

2. Click Get Link. The application information appears.

Application information

3. Click Download. A dialog box appears.

4. Click OK. The application is downloaded.

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4: Browser

The new application is added to your handheld.

Using bookmarks

You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen.

Create a bookmark

1. On a web page, click the trackwheel. A menu appears.

2. Click Add Bookmark. The Add Bookmark dialog box appears.

Add Bookmark dialog box

3. In the following fields, review or edit the information:

Field Description Default

Title This field displays the name of the bookm ark. — Create in Set the folder in which the bookmark is saved.

! To set a different folder, click Change Folder. The

Bookmarks screen appears. Click a folder. A menu appears. Click Select Folder.

Refer to "Create a folder for bookmarks" on page 81 for more information.

78 User Guide

Browser Bookmarks

Using bookmarks

Field Description Default

Make Available Offline

Set whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark.

! To select or clear the check box, press the Space

key.

4. Click Add. The bookmark is saved.

Open a bookmark

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click a bookmark. A menu appears.

4. Click Get Link. The browser requests the web page.

Edit a bookmark

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click a bookmark. A menu appears.

4. Click Edit Bookmark. A dialog box appears.

5. Edit the bookmark.

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4: Browser

Bookmarks screen — Editing a bookmark

Note: To change the Make Available Offline option, you must create the

bookmark again. Refer to "Create a bookmark" on page 78 for more information.

6. Click Accept. The edited bookmark is saved.

Move a bookmark

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click a bookmark. A menu appears.

4. Select one of the following options:

• To move the bookmark one item higher in the list, click Move

Bookmark Up.

• To move the bookmark one item lower in the list, click Move

Bookmark Down.

• To move the bookmark to another folder, click Move

Bookmark. The Select Destination Folder screen appears. Click a folder. A menu appears. Click Select Folder.

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Using bookmarks

Delete a bookmark

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click a bookmark. A menu appears.

4. Click Delete Bookmark. A dialog box appears.

5. Click Delete. The bookmark is deleted.

Note: You cannot delete the Home Page bookmark.

Create a folder for bookmarks

You can create folders within the Bookmarks folder.

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click the trackwheel. A menu appears.

4. Click View Bookmark Subfolders. The Bookmarks screen appears.

5. Click the trackwheel. A menu appears.

6. Click Add Subfolder. A dialog box appears.

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4: Browser

Bookmarks screen — Creating a folder

7. In the Enter subfolder name field, type a name for the folder.

8. Click OK. The folder is saved.

Rename a folder for bookmarks

1. In a browser, click the trackwheel. A menu appears.

2. Click Bookmarks. The Bookmarks screen appears.

3. Click the trackwheel. A menu appears.

4. Click View Bookmark Subfolders. The Bookmarks screen appears.

5. Click a folder. A menu appears.

6. Click Rename Folder. A dialog box appears.

7. In the Enter subfolder name field, type a new name for the folder.

8. Click OK. The renamed folder is saved.

Move between folders for bookmarks

Folders that contain other folders are marked with a plus sign (+).

1. On the Bookmarks screen, select one of the following options:

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Managing the browser

To select a folder, click the trackwheel. A menu appears.

•

Click Select Folder.

• To open a folder, click the trackwheel. A menu appears. Click

Open Folder.

• To move up a folder level, click the trackwheel. A menu

appears. Click Move Up.

• To move to the Bookmarks folder, click the trackwheel. A

menu appears. Click Go to Root.

Managing the browser

Close a web page

1. In a browser, press the Escape button. The previous screen appears.

Hide the browser

You can hide the browser while you use other applications on your handheld.

1. In a browser, click the trackwheel. A menu appears.

2. Click Hide. The previous screen appears.

3. To return to the browser, click a browser. The last web page that you viewed appears.

Close the browser

Closing the browser disconnects it from the wireless network.

1. In a browser, click the trackwheel. A menu appears.

2. Click Close.

Tip: To close the browser quickly, press and hold the Escape button.

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4: Browser

View the browser history

The browser saves a list of the last 20 web pages that you visited during your browser session.

1. On a web page, click the trackwheel. A menu appears.

2. Click History. The History screen appears.

Clear a browser cache

You can clear the browser caches to free memory on your handheld. Each cache can store up to ten items.

1. In the browser, click the trackwheel. A menu appears.

2. Click Options. The Browser Options screen appears.

3. Click General Properties. The General Properties screen appears.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To clear rendered pages, click Clear Page Cache.

• To clear server data, click Clear Raw Data Cache.

• To clear rendered pages and server data, click Clear Content

Caches.

• To clear browser cookies, click Clear Cookie Cache.

• To clear content that was sent to your handheld, click Clear

Persistent Cache.

View the browser connection information

You can view the host name of a web page, the duration of your browser session, and the amount of data sent and received by your browser.

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Setting browser options

1. On a web page, click one of the following icons:

Icon Description

browser is connected to the wireless network browser is not connected to the wireless network

A dialog box displays the browser connection information.

Setting browser options

Set browser options

1. In a browser, click the trackwheel. A menu appears.

2. Click Options. The Browser Options screen appears.

3. Click General Properties. The General Properties screen appears.

4. In the following check boxes, press the Space key to select or clear the option:

Field Description Default

Confirm Close on Escape

Confirm Execute Scripts

Set whether you are prompted before the browser closes when you press the Escape button.

Set whether you are prompted before scripts are run.

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5. Click the trackwheel. A menu appears.

6. Click Save Options. The options are saved.

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4: Browser

86 User Guide

Calendar

This section provides information on the following topics:

• Navigating in the calendar

• Managing appointments and meetings

• Setting calendar options

5: Calendar

Navigating in the calendar

Change the calendar format

1. Open the calendar. The calendar appears.

2. Click the trackwheel. A menu appears.

3. Select one of the following options:

• To view your schedule for one day, click View Day.

• To view a list of your appointments and meetings, grouped

by day, click View Agenda.

• To view your schedule for one week, click View Week.

• To view your schedule for one month, click View Month.

navigation bar

Day format

88 User Guide

Agenda format

Navigating in the calendar

Week format

Tip: To change days quickly in Day format, scroll to the navigation bar. Click

a day.

Month format

View the current date

1. Open the calendar. The calendar appears.

2. Click the trackwheel. A menu appears.

3. Click Today. The current date appears.

View a specific date

1. Open the calendar. The calendar appears.

2. Click the trackwheel. A menu appears.

3. Click Go to Date. A dialog box appears.

4. In the Go to Date field, press the Space key until the preferred options appear.

5. Click the trackwheel. The date appears.

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BlackBerry RAO30GN Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About this guide

Overview

Audience

Conventions

Related resources

Messages

Email and PIN messages

Opening messages

Sending email and PIN messages

Managing address book attachments

Managing file attachments

Setting message options

SMS messages

Opening SMS messages

Sending SMS messages

Setting SMS message options

Managing messages

Saving messages

Deleting messages

Reconciling email messages

Filing email messages

Searching for messages

Marking messages

Address book

Adding contacts

Managing the address book

Setting address book options

Managing the SIM card phone book

Phone

Making phone calls

Answering phone calls

Using phone features

Managing phone call logs

Setting phone options

Setting call logging

Setting call barring

Setting call forwarding

Setting call waiting

Setting general phone options

Setting smart dialing options

Setting voice mail options

Setting TTY options

Viewing phone information

Browser

About the handheld browsers

Configuring a browser

Browsing web pages

Using bookmarks

Managing the browser

Setting browser options

Calendar

Navigating in the calendar