BlackBerry RAL10IN User Manual

For RIM and BlackBerry partner use only.

BlackBerry Wireless Handheld from Nextel

User Guide

For RIM and BlackBerry partner use only.

User Guide

BlackBerry 7510 Wireless Handheld™ from Nextel. 800 MHz IDEN Networks

Model Number: RAL10IN

Last modified: 18 September 2003

Part number: PDF-06786-001

At the time of publication, this documentation complies with handheld software version 3.7.0.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

Nextel, the Nextel logo, Nextel Direct Connect, Push-to-Talk, PTT, and all other Nextel product and/or service names referenced throughout this guide are either a trademark, service mark or registered trademark of Nextel Communications, Inc. All rights reserved.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion UK Limited

Centrum House, 36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

Contents
About this guide...........................................................................................................	5
Overview ...................................................................................	6
Audience....................................................................................	6
Conventions...............................................................................	7
Related resources......................................................................	7
Messages.........................................................................................................................	9
Email and PIN messages .......................................................	10
SMS messages .........................................................................	23
Managing messages ...............................................................	24
Address book ...............................................................................................................	33
Adding contacts ......................................................................	34
Managing the address book..................................................	37
Setting address book options................................................	40
Phone .............................................................................................................................	43
Making phone calls ................................................................	44
Answering phone calls ..........................................................	47
Using phone features .............................................................	48
Managing call logs..................................................................	51
Setting phone options ............................................................	54
Viewing phone and direct connect information ................	61
Nextel Direct
Connect .........................................................................................................................	63
About direct connect ..............................................................	64
Making direct connect calls...................................................	64
Answering direct connect calls.............................................	66
Setting direct connect options...............................................	67
Browser ..........................................................................................................................	69

About the handheld browsers ..............................................	70
Configuring a browser...........................................................	70
Browsing web pages ..............................................................	71
Using bookmarks....................................................................	76
Managing the browser...........................................................	81
Setting browser options.........................................................	83
Calendar ........................................................................................................................	85
Navigating in the calendar....................................................	86
Managing appointments and meetings...............................	88
Setting calendar options ........................................................	95
Other applications......................................................................................................	97
Tasks .........................................................................................	98
MemoPad...............................................................................	100
Calculator...............................................................................	102
Alarm......................................................................................	103
Games.....................................................................................	104
Options .......................................................................................................................	107
Handheld options.................................................................	108
Reference ...................................................................................................................	133
Icons........................................................................................	134
Troubleshooting....................................................................	137
Maintenance ..........................................................................	140
Index............................................................................................................................	141

For RIM and BlackBerry partner use only.

About this guide

This section provides information on the following topics:

•Overview

•Audience

•Conventions

•Related resources

About this guide

Overview

This guide provides information on using the BlackBerry Wireless Handheld and its applications.

You can set up your handheld to work with your email accounts using one of three options:

•Web client: You use this option if you integrate your handheld with a new email account, that is provisioned with the handheld, or with your existing Internet service provider (ISP) email account.

•BlackBerry Enterprise Server: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook® or Lotus Notes® mailbox and your business has a BlackBerry Enterprise Server.

•BlackBerry Desktop Redirector: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook mailbox.

Depending on your Nextel service plan, your handheld might vary from the depictions in this guide and some applications might not be available on your handheld. Contact Nextel Customer Care for more information on available services.

Audience

This guide is a reference for BlackBerry Wireless Handheld users.

6	User Guide

Conventions

This guide uses the following conventions:

Icon	Description
	Warning: Warnings advise you that failure to take or avoid a specific
	action can result in data loss or physical damage.

	Note: Notes contain important information on the associated topic.

	Tip: Tips provide optional or time-saving information on the associated
	topic.

	Prerequisite: Prerequisites are required conditions for the associated
	topic.

Related resources

Refer to the following resources for additional information:

Resource	Description
Getting Started and Quick	This card provides you with the steps that you
Reference Card	must complete to set up your handheld and
	provides shortcuts and tips for using your
	handheld.

BlackBerry Desktop Software	Each tool in the desktop software offers online
Online Help	Help to guide you and answer your questions. To
	view procedures for and information on the
	desktop software’s tools, in any active window,
	click Help.

BlackBerry Web Client Online	If you integrate your handheld with an email
Help	account using the web client, you configure your
	email settings on the web client site. For
	information on configuring and using the Web
	Client, in any Web Client window, click Help.

Nextel Services Guide	This document provides detailed information
	about setting up your handheld and using Nextel
	services.

BlackBerry Wireless Handheld

About this guide

Resource	Description
www.blackberry.com/	This web site provides frequently asked questions
support	and documentation for all BlackBerry products.

www.nextel.com/support	This web site provides frequently asked questions
	and documentation for all Nextel products and
	services

www.nextel.com/	This website provides information about
blackberry	BlackBerry from Nextel and links to the
	BlackBerry Web Client login page.

8	User Guide

For RIM and BlackBerry partner use only.

Messages

This section provides information on the following topics:

•Email and PIN messages

•Opening messages

•Sending email and PIN messages

•Managing address book attachments

•Managing file attachments

•Setting message options

•SMS messages

•Opening SMS messages

•Setting SMS message options

•Managing messages

•Saving messages

•Deleting messages

•Reconciling email messages

•Filing email messages

•Searching for messages

•Marking messages

1: Messages

Email and PIN messages

You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.

You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN.

Opening messages

You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.

Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.

Open a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Open. The message appears.

Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.

•To request the next section of the message, click More.

•To request the rest of the message, click More All.

Refer to "Set message options" on page 21 for more information.

10	User Guide

Email and PIN messages

Sending email and PIN messages

Prerequisite: To send messages, the following requirements must be met:

•The wireless coverage indicator must show a level of wireless coverage.

•NXTL or NxTL must appear with the wireless coverage indicator on the Home screen.

Send a message

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Select one of the following options:

•To send an email message, click Compose Email. The Select Address screen appears.

•To send a PIN message, click Compose PIN. The Select Address screen appears.

4.Click [Use Once]. A menu appears.

Select Address screen menu — Email item

5.Select one of the following options:

•To send an email message, click Email. The One Time Email screen appears.

BlackBerry Wireless Handheld

1:Messages

•To send a PIN message, click PIN. The One Time PIN screen appears.

6.Type an email address or PIN number.

7.Click the trackwheel. A menu appears.

8.Click Continue.

Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.

9.In the Subject field, type a subject.

10.Press the Enter key.

11.Type a message.

Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.

12.Click the trackwheel. A menu appears.

13.Select one of the following options:

•To save a draft of the message without sending it, click Save Draft.

•To send the message, click Send.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Send a message to a contact in your address book

1. Open the address book application. The Find screen appears.

Tip: To search for a contact name, type the first letters of the name.

2.Click a contact. A menu appears.

3.Select one of the following options:

12	User Guide

Email and PIN messages

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

4.In the Subject field, type a subject.

5.Press the Enter key.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Send an email message using a link

Links to email addresses appear as underlined text.

1.Click an email address link. A menu appears.

2.Click Email.

3.In the Subject field, type a subject.

4.Press the Enter key.

5.Type a message.

6.Click the trackwheel. A menu appears.

7.Click Send. The message is sent.

Reply to a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Open.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

• To reply to only the sender, click Reply.

BlackBerry Wireless Handheld

1:Messages

•To reply to the sender and all recipients of the original message, click Reply To All.

Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Forward a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Forward. The Select Address screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Resend a message

1.Open the messages application. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Resend. The message is sent.

14	User Guide

Email and PIN messages

Edit and resend a message

1.Open the messages application. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Edit. The message appears.

6.Edit the message.

Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Managing address book attachments

You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.

Send an address book attachment

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Select one of the following options:

•To send an email message, click Compose Email. The Select Address screen appears.

•To send a PIN message, click Compose PIN. The Select Address screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

BlackBerry Wireless Handheld

1:Messages

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Attach Address. The Attach screen appears.

9.Click a contact. A menu appears.

10.Click Continue. The contact information is attached to the message.

Composing a message — Address book attachment

11.Click the trackwheel. A menu appears.

12.Click Send. The message and attachment are sent.

Open an address book attachment

1.In a message with an address book attachment, place your cursor in the name of the address book attachment.

16	User Guide

Email and PIN messages

Open email message with address book attachment

2.Click the trackwheel. A menu appears.

3.Click View Attachment. The contact information appears.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

•To add the contact information to your address book, click

Add To Address Book.

•To update the contact information that is in your address book, click Update Address.

•To return to the open message, click Close.

BlackBerry Wireless Handheld

1: Messages

Managing file attachments

If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.

Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:

•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino.

Spreadsheet format

Document format

Open the table of contents of a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachments screen appears.

3.Click Table of Contents. A menu appears.

18	User Guide

Email and PIN messages

4. Click Retrieve. The table of contents appears.

Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.

Open a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachment screen appears.

Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

3.Click Full Content. A menu appears.

4.Click Retrieve. The content appears.

Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.

Navigate in spreadsheet format

1.In spreadsheet format, click the trackwheel. A menu appears.

2.Select one of the following options:

•To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.

•To view the previous worksheet, click Prev Sheet.

•To view the next worksheet, click Next Sheet.

•To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel.

•To view the contents of a cell, click View Cell.

BlackBerry Wireless Handheld

1: Messages

Set file attachment options

1.In a file attachment, click the trackwheel. A menu appears.

2.Click Options. The Options screen appears.

3.In the following fields, press the Space key until the preferred option appears:

Field	Description	Default
Sheet Outline Cells	Set whether the grid appears in spreadsheet	Yes
	format.

Sheet Horizontal	Set whether the information in spreadsheet	No
Scroll	cells wraps around when you scroll
	horizontally.

Sheet Vertical	Set whether the information in spreadsheet	No
Scroll	cells wraps around when you scroll vertically.
Sheet Column	Set the column width for the spreadsheet.	Medium
Width

Sheet Display	Set whether spreadsheet columns are	Yes
Labels	labeled with letters and rows are labeled
	with numbers.

Case Sensitive	Set whether the Find feature is case sensitive	No
Search	when it searches attachments.

Font Family	Set the font for attachments.	System

Font Size	Set the font size for attachments.	9

Cache Size	Set how much handheld memory can be	500KB
	used by attachments that you have viewed
	on your handheld.

4.Click the trackwheel. A menu appears.

5.Click Save. The options are saved.

20	User Guide

Email and PIN messages

Setting message options

Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

•Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

•Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact Nextel Customer Care for more information on whether this option is available.

Set message options

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

4.In the following fields, press the Space key until the preferred option appears:

Field	Description	Default
Display	Set whether the Messages screen displays the time	Yes
Time	that a message is sent or received.

Display	Set whether the Messages screen displays the	Yes
Name	name of the sender or recipient.
Confirm	Set whether you are prompted before messages	Yes
Delete	are deleted.

Hide Filed	Set whether the Messages screen displays filed	Yes
Messages	email messages.

Consider	Set whether PIN messages are considered as high	Yes
PIN Level 1	importance messages.
Auto More	Set whether the next section of a long message or	Yes
	attachment is delivered to your handheld
	automatically.

BlackBerry Wireless Handheld

1: Messages

Field	Description	Default
Delete On	Set whether email messages are deleted from your	Handheld
	handheld only or from both your handheld and
	computer during an email reconciliation.

Wireless	Set whether messages are reconciled over the	On
Reconcile	wireless network between your handheld and your
	computer.

Conflicts	Set whether your handheld or your computer takes	Mailbox
	precedence if a message is moved or deleted from	wins
	both locations.

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

Set the importance level of a message

1.	In a message, click the trackwheel. A menu appears.
2.	Click Options. The Current Message Options screen appears.
3.	In the following field, press the Space key until the preferred
	option appears:

	Field		Description	Default
Importance		Set the priority level of the message.		Normal

4.	Click the trackwheel. A menu appears.
5.	Click Save. The option is saved.

22	User Guide

SMS messages

If you have an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that Nextel has enabled for SMS.

Tip: To locate the SMS-compatible number for your handheld, open the options application. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number.

Opening SMS messages

Open an SMS message

1.Open the messages application. The Messages screen appears.

2.Click an SMS message. A menu appears.

3.Click Open. The message appears.

SMS message

Setting SMS message options

1.Open the options application. The Options screen appears.

2.Click SMS. The SMS screen appears.

BlackBerry Wireless Handheld

1: Messages

3.	In the following fields, press the Space key until the preferred
	option appears:

	Field	Description	Default
Leave		Set whether SMS messages are saved on your SIM	No
messages on		card.
SIM Card

4.	Click the trackwheel. A menu appears.
5.	Click Save. The options are saved.

Note: Depending on your Nextel service plan, some SMS message options might not be available on your handheld. Contact Nextel Customer Care for information on available options.

Managing messages

Saving messages

You can save important messages in the saved messages application. If your handheld must delete messages to free memory, it does not delete saved messages.

Save a message

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Save. The message is saved.

Deleting messages

You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones.

24	User Guide

Managing messages

Delete a message

Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 21 for more information.

1.Select one of the following options:

•To delete a message from the messages application, open the messages application. The Messages screen appears.

•To delete a saved message, open the saved messages application. The Saved Messages screen appears.

2.Click a message. A menu appears.

3.Click Delete. A dialog box appears.

4.Click Delete. The message is deleted.

Delete messages prior to a specific date

1.Select one of the following options:

•To delete messages from the messages application, open the messages application. The Messages screen appears.

•To delete saved messages, open the saved messages application. The Saved Messages screen appears.

2.Click a date. A menu appears.

3.Click Delete Prior. A dialog box appears.

4.Click Delete. The messages are deleted.

Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.

BlackBerry Wireless Handheld

1: Messages

Empty the deleted messages folder on your computer from your handheld

Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

•Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 21 for more information.

1.Open the messages application. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

4.Click the trackwheel. A menu appears.

5.Click Purge Deleted Items. A dialog box appears.

6.Click Yes. The Deleted Items folder on your computer is emptied.

Reconciling email messages

When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.

	Lotus Domino	If you use Lotus Notes, opened and unopened messages are not
	Lotus Domino	reconciled between your computer and your handheld.
		reconciled between your computer and your handheld.

If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information.

Microsoft

Exchange

If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software Intellisync Help for more information.

26	User Guide

Managing messages

If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 21 for more information on enabling wireless email reconciliation.

Tip: If wireless email reconciliation is enabled on your handheld, and there are messages that have not been reconciled between your desktop and handheld, you can reconcile email messages manually. Open the messages application. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now.

Filing email messages

Prerequisite: To file email messages, the following requirements must be met:

•Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

•You have folders in your desktop email program.

•You reconciled your email messages so that the folders from your desktop email program appear on your handheld.

File an email message

1.Open the messages application. The Messages screen appears.

2.Click an email message. A menu appears.

3.Click File. The Select Folder screen appears.

BlackBerry Wireless Handheld

1: Messages

Select Folder screen

4. Click a folder. A menu appears.

Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse.

5. Click File. The message is filed.

Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No.

To remove a filed message from a folder, file the message in the Inbox folder.

Searching for messages

Search for a message

1.Open the search messages application. The Search screen appears.

28	User Guide

Managing messages

Search screen — Specifying search criteria

2. In one or more of the following fields, type message information:

Field	Description
Name	Type a name, email address, PIN, or phone number.

Subject	Type text that the handheld should search for in the subject of
	messages.

Message	Type text that the handheld should search for in the body of
	messages.

3.In one or more of the following fields, press the Space key until the preferred option appears:

Field	Description	Default
In	Set the address field in which you want to search.	Any Address
		Field

Folder	Set the folder in which you want to search.	All Folders
	! To select a folder, press the Space key. The Select
	Folder screen appears. Click a folder. A menu
	appears. Click Select Folder.

Show	Set whether you want to search for sent, received, or	Sent and
	saved messages.	Received
Type	Set the type of message for which you want to	All
	search.

BlackBerry Wireless Handheld

1: Messages

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

•To perform a search without saving the search criteria, click

Search.

•To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save.

View, edit, or delete a saved search

1.Open the search messages application. The Search screen appears.

2.Click the trackwheel. A menu appears.

3.Click Recall. Your saved searches appear.

4.Click a search. A menu appears.

5.Select one of the following options:

•To view the search criteria, click Select Search.

•To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save.

•To delete the search, click Delete Search. A dialog box appears. Click Delete.

Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed.

Search for a message by sender, recipient, or subject

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

30	User Guide

Managing messages

•To search for all messages that relate to the sender of the selected message, click Search Sender.

•To search for all messages that relate to the recipient of the selected message, click Search Recipient.

•To search for messages with the same subject as the selected message, click Search Subject.

Messages screen menu — Search Sender item

Marking messages

Mark a message as unopened or opened

1.Open the messages application. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

•To mark the message as opened, click Mark Opened.

•To mark the message as unopened, click Mark Unopened.

Mark messages prior to a specific date as opened

1. Open the messages application. The Messages screen appears.

BlackBerry Wireless Handheld

1: Messages

2.Click a date. A menu appears.

3.Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

32	User Guide

For RIM and BlackBerry partner use only.

Address book

This section provides information on the following topics:

•Adding contacts

•Managing the address book

•Setting address book options

•Managing the SIM card phone book

2: Address book

Adding contacts

Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the Desktop Software: Backup and Restore Help for more information..

Create a contact

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Address. The New Address screen appears.

New Address screen

4. In one or more of the following fields, type contact information:

Field	Description
Salutation	Type a salutation (for example, Mr., Ms., Dr.).

First	Type a first name.

Last	Type a last name.

Email	Type an email address. Press the Space key to insert the at sign
	(@); press it again to insert a period.
	! To add more than one email address for the contact, click the
	trackwheel. A menu appears. Click Add Email Address.

Company	Type a company name.

34	User Guide

Adding contacts

	Field	Description
	Title	Type a job title.

	Work, Home,	Type the appropriate phone number.
	Mobile,	! To insert an extension, type x or ext. Type the extension
	Pager	! To insert an extension, type x or ext. Type the extension
	Pager	number.
		number.
		You can use a wait or pause to separate additional numbers (for
		example, a password or extension) from the main number. When
		the phone number is dialed, your handheld either pauses before
		dialing the additional numbers (pause) or prompts you to type
		them (wait).
		! To insert a pause or wait, click the trackwheel. A menu
		appears. Click Add Wait or Add Pause. Type the additional
		numbers.

	DCID	Type a direct connect identification (DCID) number.

	Fax	Type a fax number.

	PIN	Type a BlackBerry handheld personal identification number.

	Address 1	Type a street address.

	Address 2	Type any additional address information.

	City	Type a city.

	State/Prov	Type a state or province.

	ZIP/Postal	Type a ZIP code or postal code.
	Code

	Country	Type a country.

	User 1, User	Type additional information (for example, a birthday or
	2, User 3,	anniversary).
	User 4	! To change the name of a user-defined field for all contacts,

		click the trackwheel. A menu appears. Click Change Field
		Name.

	Notes	Type any notes.

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

BlackBerry Wireless Handheld

2: Address book

Create a group

After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time.

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Group. The New Group screen appears.

4.Type a group name.

5.Click the trackwheel. A menu appears.

6.Click Add Member. The Select Address screen appears.

7.Click a contact. A menu appears.

8.Click Continue. The New Group screen appears with the contact added as a new member.

9.To add more contacts to your group, repeat steps 5 through 8.

10.Click the trackwheel. A menu appears.

11.Click Save Group. The group is saved.

Add contact information from the Messages screen

You can add a sender’s email address or PIN from a message and the phone number of a caller or contact from a phone call log.

1.Open the messages application. The Messages screen appears.

2.Click a message or phone call log. A menu appears.

3.Click Open. The message or phone call log appears.

4.Click the trackwheel. A menu appears.

5.Click Add To Address Book. The New Address screen appears.

6.Type contact information.

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Managing the address book

7.Click the trackwheel. A menu appears.

8.Click Save. The contact is saved.

Add contact information from the Phone screen

1.Open the phone. The Phone screen appears.

2.Click a phone number. A menu appears.

3.Click Add To Address Book. The New Address screen appears.

4.Type contact information.

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

Add contact information from a link

Links for email addresses and phone numbers appear as underlined text.

1.Click an email address or phone number link. A menu appears.

2.Click Add To Address Book. The New Address screen appears.

3.Type contact information.

4.Click the trackwheel. A menu appears.

5.Click Save. The contact is saved.

Managing the address book

Open a contact or group

1.Open the address book application. The Find screen appears.

2.Select one of the following options:

•Click a contact. A menu appears. Click View. The contact information appears.

BlackBerry Wireless Handheld

2: Address book

•Click a group. A menu appears. Click View Group. The group member list appears.

Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member.

Edit a contact

1.Open the address book application. The Find screen appears.

2.Click a contact. A menu appears.

3.Click Edit. The Edit Address screen appears.

4.Edit the contact information.

5.Click the trackwheel. A menu appears.

6.Click Save. The edited contact is saved.

Edit a group

1.Open the address book application. The Find screen appears.

2.Click a group. A menu appears.

3.Click Edit Group. The Edit Group screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

•To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.

•To replace the contact with another contact, click Change Member. The Select Address screen appears.

•To add a contact, click Add Member. The Select Address screen appears.

6.Click a contact. A menu appears.

7.Click Continue. The Edit Group screen appears.

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Managing the address book

8.Click the trackwheel. A menu appears.

9.Click Save Group. The edited group is saved.

Delete a contact or group

If you delete a group, the individual contacts still appear in your address book.

1.Open the address book application. The Find screen appears.

2.Select one of the following options:

•Click a contact. A menu appears. Click Delete.

•Click a group. A menu appears. Click Delete Group.

A dialog box appears.

3. Click Delete. The contact or group is deleted.

Search for a contact in a remote address book

You can search for contact information in your company’s Global Address List or Notes Address Book.

Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

•Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

1.Open the address book application. The Find screen appears.

2.Type a contact name.

3.Click the trackwheel. A menu appears.

4.Click Lookup. The Find screen displays the search status and indicates when the search is complete.

5.Click the trackwheel. A menu appears.

6.Click View Lookup. The results of your search appear.

BlackBerry Wireless Handheld

2: Address book

7.Click a contact. A menu appears.

8.Click one of the following menu items:

Menu item	Description
Lookup	enables you to specify or edit search criteria

Resolve	adds the selected contact to your address book temporarily

Add	adds the selected contact to your address book

Add All	adds all the contacts to your address book

Delete	deletes the selected contact from the search results

Delete	deletes the search results
Lookup

View	displays the selected contact’s information

Get More	requests more search results from the BlackBerry Enterprise
Results	Server (the server sends a maximum of 20 results at one time)

Setting address book options

Set address book options

1.Open the address book application. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Address Book Options screen appears.

4.In the following fields, press the Space key until the preferred option appears:

Field	Option	Default
Sort By	Set how your contacts are sorted.	First
		Name

Confirm	Set whether you are prompted before contacts are	Yes
Delete	deleted.
Allow	Set whether the same name can appear more than	Yes
Duplicate	once in your address book.
Names

40	User Guide

Setting address book options

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

BlackBerry Wireless Handheld

2: Address book

42	User Guide

For RIM and BlackBerry partner use only.

Phone

Depending on your Nextel service plan, the phone or some of its features might not be available on your handheld. Contact Nextel Customer Care for more information on available services.

This section provides information on the following topics:

•Making phone calls

•Answering phone calls

•Using phone features

•Managing phone call logs

•Setting phone options

•Viewing phone information

3: Phone

Making phone calls

Prerequisite: To make a phone call, the following requirements must be met:

•The wireless coverage indicator must show a level of wireless coverage.

•NXTL, NxTL, NXTl, NXtl, or Nxtl must appear with the wireless coverage indicator on the Home screen.

Make a call

Note: If you are using a headset, insert the headset connector into the headset jack at the top of the handheld.

1. Open the phone. The Phone screen appears.

Phone screen

2.Click One Time Dial. The Enter Phone Number dialog box appears.

Tip: On the Phone screen, you can also press the Space key to open the Enter Phone Number dialog box.

3. Type a phone number.

Tip: To type a phone number extension, hold the 8 key until the letter x appears. Type the phone number extension.

4. Click Call. The phone number is dialed.

44	User Guide

Making phone calls

Active Call screen

5. To end the call, hold the Escape button.

Call a contact that appears on your Phone screen

The Phone screen lists the contact names or phone numbers for your last 20 calls.

1.Open the phone. The Phone screen appears.

2.Click a contact or a phone number. A menu appears.

3.Click Call <contact name or phone number>. The phone number is dialed.

4.To end the call, hold the Escape button.

Tip: To delete a contact or a phone number that appears on the Phone screen, click the contact or the phone number. A menu appears. Click

Delete.

Call a contact in your address book

1.Open the phone. The Phone screen appears.

2.Type the first letters of a contact. Contacts that start with these letters appear.

3.Click a contact. A menu appears.

BlackBerry Wireless Handheld

3: Phone

4.Click Call <contact name>. The phone number is dialed.

5.To end the call, hold the Escape button.

Call a contact using a link

In messages and on web pages, phone numbers appear as links.

1.Click a phone number link. A menu appears.

2.Click Call. The phone number is dialed.

3.To end the call, hold the Escape button.

Call an emergency phone number

You can call an emergency phone number even when your handheld is locked or the SIM card is not inserted. If you call an emergency phone number when the radio is off, the radio turns on automatically.

Warning: If your handheld is locked, you can only make calls to emergency numbers (for example, 911 or 112).

1.Select one of the following options:

•Open the phone. The Phone screen appears. Click One Time Dial.

•If your handheld is locked, click the trackwheel. A dialog box appears. Click Emergency Call. A dialog box appears. Click

Yes.

2.Type an emergency phone number (for example, 911 or 112).

3.Click the trackwheel. The emergency number is dialed.

4.To end the call, hold the Escape button.

Call your voice mail

1. Open the phone. The Phone screen appears.

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