BlackBerry R6120CN Users Manual

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BlackBerry Wireless

Handheld

800/1900 MHz CDMA Network

Getting Started Guide

BlackBerry Wireless Handheld

Getting Started Guide

Last modified: 20 December 2002

Part number: MAT-04781-002 PDF-05333-002

ASY-04766-002

At the time of publication, this documentation complies with software version 3.3.1.

© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Published in Canada

Contents

 

Important safety information ..............................................................

5

Important safety/compliance information ..................................

11

FCC compliance statement (USA) ................................................

15

Industry Canada Certification ......................................................

16

Welcome to your wireless solution....................................................

17

Understanding your BlackBerry solution ...................................

19

Is this the correct guide for me?....................................................

22

About this guide..............................................................................

23

Contents of your package ..............................................................

24

System requirements ......................................................................

27

Customer support ...........................................................................

28

Getting started ....................................................................................

29

Before you begin .............................................................................

30

Setting up your handheld..............................................................

30

Inserting your handheld battery...................................................

31

Charging your handheld battery..................................................

32

Turning off and turning on your handheld ................................

38

Turning on and turning off the radio...........................................

39

Registering with the BlackBerry wireless network....................

40

Installing the desktop software.....................................................

43

Connecting the handheld to the desktop software ....................

45

Integrating with an enterprise email account.............................

46

Integrating with a new or existing ISP email account ...............

48

Sending a test email message........................................................

48

Reading your test email message .................................................

50

Setting the date and time ...............................................................

51

Locking your handheld..................................................................

53

Product information ...........................................................................

59

Mechanical properties ....................................................................

59

Display and control features .........................................................

59

Power ................................................................................................

60

Recommended temperature parameters .....................................

60

Radio specifications ........................................................................

60

Regulatory conformance................................................................

61

Index.....................................................................................................

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BlackBerry R6120CN Users Manual

Important safety information

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use.

Note: Refer to "Important safety/compliance information" on page 11 for more information on safety regulations and compliance information for your BlackBerry 6750 Wireless Handheld™.

ELECTRICAL SAFETY

This handheld (model number R6120CN) is intended for use when supplied with power or charging from the Charging Cradle ASY-04060-001 (ordered as ACC-04746-005) with Power Adapters PWR-04615-000, Travel Charger accessory ASY-05022-001 (ACC-04172-001), Automotive Charger accessory ASY-03939-001 (ACC-04051-001), or any other charging units provided or specifically approved by Research In

Important safety information

Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous.

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max.

Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

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BlackBerry Wireless Handheld

Important safety information

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

Always keep the handheld more than 20 cm (six inches) from the pacemaker when the handheld is turned ON;

Do not carry the handheld in a breast pocket;

If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your handheld OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Getting Started Guide

7

Important safety information

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Posted Facilities

Turn your handheld OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

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BlackBerry Wireless Handheld

Important safety information

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Only use a battery that has been approved by Research In Motion Limited. The use of another battery may present a risk of fire or explosion.

Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in this manual for more information on the battery and power supply.

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Unplug the charging unit from the wall before cleaning.

Getting Started Guide

9

Important safety information

Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry cloth.

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time.

Service: Unplug the charging unit from the wall and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

the power supply cord, plug, or connector to the handheld is damaged

liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

the handheld, charging unit or accessory has been exposed to rain or water

the handheld, charging unit, or accessory becomes very hot to the touch

the handheld, charging unit or accessory has been dropped or damaged in any way

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BlackBerry Wireless Handheld

Important safety information

the handheld, charging unit or accessory does not operate normally by following the instructions contained in this guide

the handheld, charging unit or accessory exhibits a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Do not attempt to disassemble the handheld, charging unit, or any accessories.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus or any accessories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld or charging unit to its normal operation.

Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important safety/compliance information

For BlackBerry 6750 Wireless Handheld users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF

Getting Started Guide

11

Important safety information

exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines, use only RIM supplied or approved accessories. The RIM handheld is designed to be carried in an approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while switched on, use the specific RIM holster that has been tested for compliance. Use of non-RIM approved accessories may violate FCC and IC RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are

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BlackBerry Wireless Handheld

Important safety information

part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use at the ear is 1.46 W/kg and when worn on the body, as described in this user guide, is 0.61 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

Getting Started Guide

13

Important safety information

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6120CN.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http://www.wow-com.com.

___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by UL.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

AIRCRAFT

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch the radio of your handheld OFF before boarding an aircraft. The effect of the use of your handheld radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the

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BlackBerry Wireless Handheld

Important safety information

operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Getting Started Guide

15

Important safety information

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 2503A-R6120CN.

Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

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BlackBerry Wireless Handheld

Welcome to your wireless solution

BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.

The BlackBerry handheld includes advanced wireless technology. It has an optimized keyboard, integrated speaker and microphone, thumb-operated trackwheel, easy-to-use backlit screen, intuitive menu-driven interface, and integrated email/organizer software.

The following applications are available on your handheld:

Messages: Manage email messages, short message service (SMS) messages, peer-to-peer messages (also known as PIN messages), and phone call logs.

Saved Messages: Store messages for future viewing.

Search Messages: Locate messages with the search tool.

Compose: Create and send email, SMS, and personal identification number (PIN) messages.

Welcome to your wireless solution

Phone: Place phone calls, mute phone calls, and make notes during calls. Set call forwarding, call logging, and initiate 3-way calls.

Address Book: Store your personal directory of contact information.

Calendar: Add, edit, and delete appointments using Day, Agenda, Week, or Month view. Enable wireless calendar synchronization.

Tasks: Add, edit, and delete tasks, and mark tasks as complete.

MemoPad: Add, edit, and delete memos.

Calculator: Perform basic mathematical calculations and measurement conversions.

Alarm: Set the Alarm on your handheld to sound every day or only on weekdays.

Browser: Browse and save web pages, and view web page addresses.

Profiles: Customize how the handheld notifies you of messages, appointments, alarms, saved web pages, and phone calls.

Options: Customize the handheld configurable options.

Keyboard Lock: Lock your keyboard to prevent typing characters accidentally.

Lock: Lock your handheld with a password. The Keyboard Lock icon changes to the Lock icon after you set a password.

Turn Wireless Off/Turn Wireless On: Turn on and turn off your handheld radio.

Turn Power Off: Turn off your handheld at night or on weekends. Turn off your handheld during air travel or to conserve battery power.

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BlackBerry Wireless Handheld

Welcome to your wireless solution

Note: Depending on your service provider’s plan, some applications might not be available on your handheld. Contact your service provider or network operator for more information on available services.

Refer to the Handheld User Guide for complete information on using these applications.

Understanding your BlackBerry solution

You can integrate your BlackBerry Wireless Handheld into different environments, based on the email account that you are using.

Integration with new handheld email account

With this option, a new email account is provided for your handheld by your service provider. This new email account is a personal Internet or web-based email account that can be viewed using the BlackBerry Web Client.

You can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the BlackBerry Desktop Software. Email redirection settings are configured on the BlackBerry Web Client web site. Consult your service provider’s documentation for more information on this web site and your account.

Note: Depending on your service provider’s plan or your integration option, some applications might not be available on your handheld. Contact your service provider or network operator for more information on available services.

Integration with existing ISP email account

With this option, your handheld is integrated with your existing Internet service provider (ISP) email account from which you can send and receive email messages. Contact your service provider or

Getting Started Guide

19

Welcome to your wireless solution

network operator for an email account on the BlackBerry Web Client. As with the first integration option, in which you integrate with a new email account, you can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the desktop software. Your email redirection settings are also configured on the BlackBerry Web Client.

Note: Depending on your service provider’s plan or your integration option, some applications might not be available on your handheld. Contact your service provider or network operator for more information on available services.

To take advantage of this integration option, your ISP email account must support POP3 email redirection. Refer to the BlackBerry Web Client Online Help for more information.

Integration with enterprise email account

With this option, you can integrate your handheld with your enterprise email account. Messages that are sent to your corporate email account are forwarded to your handheld, and the messages that you send from your handheld are sent from your regular corporate email account.

With this integration option, you can install the desktop software with either a Microsoft Exchange or a Lotus Domino email account. The BlackBerry Enterprise Server redirects email from your desktop to your handheld. Ask your system administrator whether your company has installed the BlackBerry Enterprise Server.

If you use a Microsoft Exchange email account and your company does not use the BlackBerry Enterprise Server, you can use the BlackBerry Desktop Redirector to forward messages to your handheld. With the BlackBerry Desktop Redirector, your computer must remain turned on at all times and the desktop redirector program must be running for email messages to be sent to your handheld. If your company uses the BlackBerry Enterprise Server Software, you do not need to run the desktop redirector to forward your email messages.

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BlackBerry Wireless Handheld

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