BlackBerry R6030GE User Guide

BlackBerry Wireless Handheld

User Guide

BlackBerry 7730 Wireless Handheld™ and BlackBerry 7780 Wireless

Handheld™.

BlackBerry 7730™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7780™: 850/1800/1900 MHz GSM GPRS Networks

Model Numbers: R6030GE, R6030GN

Last modified: 9 July 2003

Part number: PDF-06707-001

At the time of publication, this documentation complies with handheld software version 3.7.0.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited

295 Phillip Street

Waterloo, ON N2L 3W8

Canada

Research In Motion UK Limited

Centrum House, 36 Station Road

Egham, Surrey TW20 9LF

United Kingdom

Published in Canada

Contents
About this guide...........................................................................................................	5
Overview ...................................................................................	6
Audience ....................................................................................	6
Conventions...............................................................................	7
Related resources......................................................................	7
Messages.........................................................................................................................	9
Email and PIN messages .......................................................	10
SMS messages .........................................................................	23
Managing messages ...............................................................	28
Address book ...............................................................................................................	37
Adding contacts ......................................................................	38
Managing the address book..................................................	42
Setting address book options................................................	45
Managing the SIM card phone book ...................................	46
Phone .............................................................................................................................	49
Making phone calls ................................................................	50
Answering phone calls ..........................................................	53
Using phone features .............................................................	54
Managing phone call logs .....................................................	56
Setting phone options ............................................................	59
Viewing phone information..................................................	69
Browser ..........................................................................................................................	71
About the handheld browsers ..............................................	72
Configuring a browser...........................................................	72
Browsing web pages ..............................................................	73
Using bookmarks....................................................................	78
Managing the browser...........................................................	83
Setting browser options.........................................................	85

Calendar ........................................................................................................................	87
Navigating in the calendar....................................................	88
Managing appointments and meetings...............................	90
Setting calendar options ........................................................	97
Other applications......................................................................................................	99
Tasks .......................................................................................	100
MemoPad...............................................................................	102
Calculator...............................................................................	104
Alarm......................................................................................	105
Games.....................................................................................	106
Options .......................................................................................................................	109
Handheld options.................................................................	110
Reference ...................................................................................................................	137
Icons........................................................................................	138
Troubleshooting....................................................................	141
Maintenance ..........................................................................	144
Index............................................................................................................................	145

About this guide

This section provides information on the following topics:

•Overview

•Audience

•Conventions

•Related resources

About this guide

Overview

This guide provides information on and procedures for using the BlackBerry Wireless Handheld and its applications.

You can integrate your handheld with the following accounts:

•New or existing ISP email account: Your handheld is integrated with a new email account, which is provided by your service provider, or an existing Internet service provider (ISP) email account.

•Enterprise email account: Your handheld is integrated with your enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. Messages that you send from your handheld are sent from your existing corporate email account.

Depending on your service provider’s plan or your integration option, some applications might not be available on your handheld. Contact your service provider for more information on available services.

Audience

This guide is a reference for BlackBerry Wireless Handheld users.

6	User Guide

Conventions

This guide uses the following conventions:

Icon	Description
	Warning: Warnings advise you that failure to take or avoid a specific
	action can result in data loss or physical damage.

	Note: Notes contain important information on the associated topic.

	Tip: Tips provide optional or time-saving information on the associated
	topic.

	Prerequisite: Prerequisites are required conditions for the associated
	topic.

Related resources

Refer to the following resources for additional information:

Resource	Description
Getting Started and Quick	This card provides you with the steps that you
Reference Card	must complete to set up your handheld and
	provides shortcuts and tips for using your
	handheld.

BlackBerry Desktop Software	Each tool in the desktop software offers online
Online Help	Help to guide you and answer your questions. To
	view procedures for and information on the
	desktop software’s tools, in any active window,
	click Help.

BlackBerry Web Client Online	If you integrate your desktop software with a new
Help	email account or an existing ISP account, you
	configure your email settings in the BlackBerry
	Web Client. For information on configuring and
	using the Web Client, in any Web Client window,
	click Help.

www.blackberry.com/	This web site provides frequently asked questions
support	and documentation for all BlackBerry products.

BlackBerry Wireless Handheld

About this guide

8	User Guide

Messages

This section provides information on the following topics:

•Email and PIN messages

•Opening messages

•Sending email and PIN messages

•Managing address book attachments

•Managing file attachments

•Setting message options

•SMS messages

•Opening SMS messages

•Sending SMS messages

•Setting SMS message options

•Managing messages

•Saving messages

•Deleting messages

•Reconciling email messages

•Filing email messages

•Searching for messages

•Marking messages

1: Messages

Email and PIN messages

You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.

You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

Tip: To locate your handheld PIN, on the Home screen, click the Options icon. The Options screen appears. Click Status. The PIN field displays your PIN.

Opening messages

You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.

Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.

Open a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Open. The message appears.

Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.

•To request the next section of the message, click More.

•To request the rest of the message, click More All.

Refer to "Set message options" on page 21 for more information.

10	User Guide

Email and PIN messages

Sending email and PIN messages

Prerequisite: To send messages, the following requirements must be met:

•The wireless coverage indicator must show a level of wireless coverage.

•GPRS must appear with the wireless coverage indicator on the Home screen.

Send a message

1.On the Home screen, click the Compose icon. The To screen appears.

2.Click [Use Once]. A menu appears.

3.Select one of the following options:

•To send an email message, click Email. The One Time Email screen appears.

•To send a PIN message, click PIN. The One Time PIN screen appears.

To screen menu — Email item

4.Type an email address or PIN number.

5.Click the trackwheel. A menu appears.

BlackBerry Wireless Handheld

1: Messages

6. Click Continue.

Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.

7.In the Subject field, type a subject.

8.Press the Enter key.

9.Type a message.

Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.

10.Click the trackwheel. A menu appears.

11.Select one of the following options:

•To save a draft of the message without sending it, click Save Draft.

•To send the message, click Send.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Send a message to a contact in your address book

1.On the Home screen, click the Compose icon. The To screen appears.

Tip: To search for a contact name, type the first letters of the name.

2.Click a contact. A menu appears.

3.Select one of the following options:

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

12	User Guide

Email and PIN messages

4.In the Subject field, type a subject.

5.Press the Enter key.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Send an email message using a link

Links to email addresses appear as underlined text.

1.Click an email address link. A menu appears.

2.Click Email.

3.In the Subject field, type a subject.

4.Press the Enter key.

5.Type a message.

6.Click the trackwheel. A menu appears.

7.Click Send. The message is sent.

Reply to a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Open.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

• To reply to only the sender, click Reply.

BlackBerry Wireless Handheld

1:Messages

•To reply to the sender and all recipients of the original message, click Reply To All.

Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Forward a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Forward. The Select Address screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Resend a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

14	User Guide

Email and PIN messages

5. Click Resend. The message is sent.

Edit and resend a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a sent message. A menu appears.

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Edit. The message appears.

6.Edit the message.

Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Managing address book attachments

You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.

Send an address book attachment

1.On the Home screen, click the Compose icon. The To screen appears.

2.Click a contact. A menu appears.

3.Select one of the following options:

•To send an email message, click Email <contact name>.

•To send a PIN message, click PIN <contact name>.

4.Type a message.

BlackBerry Wireless Handheld

1: Messages

5.Click the trackwheel. A menu appears.

6.Click Attach Address. The Attach screen appears.

7.Click a contact. A menu appears.

8.Click Continue. The contact information is attached to the message.

Composing a message — Address book attachment

9.Click the trackwheel. A menu appears.

10.Click Send. The message and attachment are sent.

Open an address book attachment

1.In a message with an address book attachment, place your cursor in the name of the address book attachment.

16	User Guide

Email and PIN messages

Open email message with address book attachment

2.Click the trackwheel. A menu appears.

3.Click View Attachment. The contact information appears.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

•To add the contact information to your address book, click

Add To Address Book.

•To update the contact information that is in your address book, click Update Address.

•To return to the open message, click Close.

BlackBerry Wireless Handheld

1: Messages

Managing file attachments

If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.

Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:

•Your handheld must be integrated with an enterprise email account.

•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 2 or later for Lotus Domino.

Spreadsheet format

Document format

Open the table of contents of a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachments screen appears.

18	User Guide

Email and PIN messages

3.Click Table of Contents. A menu appears.

4.Click Retrieve. The table of contents appears.

Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.

Open a file attachment

1.In a message with a file attachment, click the trackwheel. A menu appears.

2.Click Open Attachment. The Attachment screen appears.

Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

3.Click Full Content. A menu appears.

4.Click Retrieve. The content appears.

Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.

Navigate in spreadsheet format

1.In spreadsheet format, click the trackwheel. A menu appears.

2.Select one of the following options:

•To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.

•To view the previous worksheet, click Prev Sheet.

•To view the next worksheet, click Next Sheet.

•To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel.

•To view the contents of a cell, click View Cell.

BlackBerry Wireless Handheld

1: Messages

Set file attachment options

1.In a file attachment, click the trackwheel. A menu appears.

2.Click Options. The Options screen appears.

3.In the following fields, press the Space key until the preferred option appears:

Field	Description	Default
Sheet Outline Cells	Set whether the grid appears in spreadsheet	Yes
	format.

Sheet Horizontal	Set whether the information in spreadsheet	No
Scroll	cells wraps around when you scroll
	horizontally.

Sheet Vertical Scroll	Set whether the information in spreadsheet	No
	cells wraps around when you scroll vertically.

Sheet Column	Set the column width for the spreadsheet.	Medium
Width

Sheet Display Labels	Set whether spreadsheet columns are labeled	Yes
	with letters and rows are labeled with
	numbers.

Case Sensitive	Set whether the Find feature is case sensitive	No
Search	when it searches attachments.

Font Family	Set the font for attachments.	System

Font Size	Set the font size for attachments.	Large
		Font

4.Click the trackwheel. A menu appears.

5.Click Save. The options are saved.

20	User Guide

Email and PIN messages

Setting message options

Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an enterprise email account.

To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:

•Enterprise email account: Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

•New or existing ISP email account: Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client.

Set message options

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Message List Options screen appears.

4.In the following fields, press the Space key until the preferred option appears:

Field	Description	Default
Display Time	Set whether the Messages screen displays the time	Yes
	that a message is sent or received.

Display	Set whether the Messages screen displays the	Yes
Name	name of the sender or recipient.

Confirm	Set whether you are prompted before messages are	Yes
Delete	deleted.

Hide Filed	Set whether the Messages screen displays filed	Yes
Messages	email messages.

Consider PIN	Set whether PIN messages are considered as high	Yes
Level 1	importance messages.

Auto More	Set whether the next section of a long message or	Yes
	attachment is delivered to your handheld
	automatically.

BlackBerry Wireless Handheld

1: Messages

Field	Description	Default
Delete On	Set whether email messages are deleted from your	Mailbox &
	handheld only or from both your handheld and	Handheld
	computer during an email reconciliation.

Wireless	Set whether messages are reconciled over the	On
Reconcile	wireless network between your handheld and your
	computer.

Conflicts	Set whether your handheld or your computer takes	Mailbox
	precedence if a message is moved or deleted from	wins
	both locations.

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

Set the importance level of a message

1.	In a message, click the trackwheel. A menu appears.
2.	Click Options. The Current Message Options screen appears.
3.	In the following field, press the Space key until the preferred
	option appears:

	Field	Description	Default
Importance		Set the priority level of the message.	Normal

4.	Click the trackwheel. A menu appears.
5.	Click Save. The option is saved.

22	User Guide

SMS messages

If you have an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS.

Tip: To locate the SMS-compatible number for your handheld, on the Home screen, click the Options icon. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number.

Opening SMS messages

Open an SMS message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click an SMS message. A menu appears.

3.Click Open. The message appears.

SMS message

BlackBerry Wireless Handheld

1: Messages

Sending SMS messages

You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160 characters.

If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message. The number of characters that you type, and the number of messages that are required to send your message, appear in the upper right corner of the screen.

Prerequisite: To send SMS messages, the following requirements must be met:

•The wireless coverage indicator should show a level of wireless coverage.

•GPRS, gprs, or GSM must appear with the wireless coverage indicator on the Home screen.

Send an SMS message

1.On the Home screen, click the Compose icon. The To screen appears.

2.Click [Use Once]. A menu appears.

3.Click SMS. The One Time SMS screen appears.

To screen menu — SMS item

24	User Guide

SMS messages

4. Type your contact’s SMS-compatible phone number.

Tip: When you type an SMS-compatible number, include the country code and the area code. If you have set your smart dialing options in the phone application, you do not need to type the country code and area code. Refer to "Setting smart dialing options" on page 66 for more information.

5.Click the trackwheel. A menu appears.

6.Click Continue.

7.Type a message.

8.Click the trackwheel. A menu appears.

9.Click Send. The message is sent.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks.

Send an SMS message to a contact in your address book

1.On the Home screen, click the Compose icon. The To screen appears.

2.Click a contact with an SMS-compatible number. A menu appears.

3.Click SMS <contact name>.

4.Type a message.

5.Click the trackwheel. A menu appears.

6.Click Send. The message is sent.

BlackBerry Wireless Handheld

1: Messages

Reply to an SMS message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click an SMS message. A menu appears.

3.Click Reply.

Tip: To delete the previous messages from the screen, click the trackwheel. A menu appears. Click Remove History.

4.Type a message.

5.Click the trackwheel. A menu appears.

6.Click Send. The message is sent.

Forward an SMS message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click an SMS message. A menu appears.

3.Click Forward. The Select Address screen appears.

4.Click a contact with an SMS-compatible number. A menu appears.

5.Click SMS <contact name>.

6.Type a message.

7.Click the trackwheel. A menu appears.

8.Click Send. The message is sent.

Resend an SMS message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click an SMS message. A menu appears.

26	User Guide

SMS messages

3.Click Open. The message appears.

4.Click the trackwheel. A menu appears.

5.Click Resend. The message is sent.

Setting SMS message options

1.On the Home screen, click the Options icon. The Options screen appears.

2.Click SMS. The SMS screen appears.

3.In the following fields, press the Space key until the preferred option appears:

Field	Description	Default
Leave	Set whether SMS messages are saved on your SIM	No
messages on	card.
SIM Card

Delivery	Set whether you receive notification when your SMS	Off
Reports	message is delivered to the contact.

Validity Period	Set how long the service center keeps an SMS	Max
	message if it cannot be delivered to your contact
	immediately.

Sent As	Set the type of SMS message to send.	Text

Number of	Set the number of previous SMS messages that	7
Previous Items	appear when you view an SMS message.

Service Center	This field displays the phone number for the service	—
	center through which your SMS messages are sent.

Network To	Set whether you want SMS messages to be sent over	GSM
Send Over	the GSM or GPRS network.

4.Click the trackwheel. A menu appears.

5.Click Save. The options are saved..

Note: Depending on your service provider’s plan, some SMS message options might not be available on your handheld. Contact your service provider for information on available options.

BlackBerry Wireless Handheld

1: Messages

Managing messages

Saving messages

You can save important messages in the Saved Messages application. If your handheld must delete messages to free memory, it does not delete saved messages.

Save a message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Click Save. The message is saved in the Saved Messages application.

Tip: To open a saved message, on the Home screen, click the Saved Messages icon.

Deleting messages

You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the Messages application to accommodate new ones.

Delete a message

Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 21 for more information.

1.Select one of the following options:

•To delete a message from the Messages application, on the Home screen, click the Messages icon.

28	User Guide

Managing messages

•To delete a message from the Saved Messages application, on the Home screen, click the Saved Messages icon.

2.Click a message. A menu appears.

3.Click Delete. A dialog box appears.

4.Click Delete. The message is deleted.

Delete messages prior to a specific date

1.Select one of the following options:

•To delete messages from the Messages application, on the Home screen, click the Messages icon.

•To delete messages from the Saved Messages application, on the Home screen, click the Saved Messages icon.

2.Click a date. A menu appears.

3.Click Delete Prior. A dialog box appears.

4.Click Delete. The messages are deleted.

Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.

Empty the deleted messages folder on your computer from your handheld

Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:

•Your handheld must be integrated with an enterprise email account.

•Your handheld must be enabled on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.

•Wireless email reconciliation must be enabled on your handheld. Refer to "Set message options" on page 21 for more information.

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click the trackwheel. A menu appears.

BlackBerry Wireless Handheld

1: Messages

3.Click Purge Deleted Items. A dialog box appears.

4.Click Yes. The Deleted Items folder on your computer is emptied.

Reconciling email messages

When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.

	Lotus Domino	If you use Lotus Notes, opened and unopened messages are not
	Lotus Domino	reconciled between your computer and your handheld.
		reconciled between your computer and your handheld.

If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:

Intellisync Help for more information.

Microsoft

Exchange

If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software Intellisync Help for more information.

If wireless email reconciliation is enabled on your handheld, your handheld and desktop messages are reconciled over the wireless network automatically. Refer to "Set message options" on page 21 for more information on enabling wireless email reconciliation.

Tip: If wireless email reconciliation is enabled on your handheld, and there are messages that have not been reconciled between your desktop and handheld, you can reconcile email messages manually. Click the Messages icon. The Messages screen appears. Click the trackwheel. A menu appears. Click Reconcile Now.

30	User Guide

Managing messages

Filing email messages

Prerequisite: To file email messages, the following requirements must be met:

•Your handheld must be integrated with an enterprise email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.

•You have folders in your desktop email program.

•You reconciled your email messages so that the folders from your desktop email program appear on your handheld.

File an email message

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click an email message. A menu appears.

3.Click File. The Select Folder screen appears.

Select Folder screen

4. Click a folder. A menu appears.

Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears. Click Collapse.

BlackBerry Wireless Handheld

1: Messages

5. Click File. The message is filed.

Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No.

To remove a filed message from a folder, file the message in the Inbox folder.

Searching for messages

Search for a message

1.On the Home screen, click the Search Messages icon. The Search screen appears.

Search screen — Specifying search criteria

2. In one or more of the following fields, type message information:

Field	Description
Name	Type a name, email address, PIN, or phone number.

Subject	Type text that the handheld should search for in the subject of
	messages.

Message	Type text that the handheld should search for in the body of
	messages.

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Managing messages

3.In one or more of the following fields, press the Space key until the preferred option appears:

Field	Description	Default
In	Set the address field in which you want to search.	Any Address
		Field

Folder	Set the folder in which you want to search.	All Folders
	! To select a folder, press the Space key. The Select
	Folder screen appears. Click a folder. A menu
	appears. Click Select Folder.

Show	Set whether you want to search for sent, received, or	Sent and
	saved messages.	Received

Type	Set the type of message for which you want to	All
	search.

4.Click the trackwheel. A menu appears.

5.Select one of the following options:

•To perform a search without saving the search criteria, click

Search.

•To save the search criteria, click Save. The Save Search screen appears. Type a name and a shortcut key for your search. Click the trackwheel. A menu appears. Click Save.

View, edit, or delete a saved search

1.On the Home screen, click the Search Messages icon. The Search screen appears.

2.Click the trackwheel. A menu appears.

3.Click Recall. Your saved searches appear.

4.Click a search. A menu appears.

5.Select one of the following options:

• To view the search criteria, click Select Search.

BlackBerry Wireless Handheld

1:Messages

•To edit the search criteria, click Edit Search. Edit the search criteria. Click the trackwheel. A menu appears. Click Save.

•To delete the search, click Delete Search. A dialog box appears. Click Delete.

Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel. Click Last. The Search screen displays the criteria of the last search that you performed.

Search for a message by sender, recipient, or subject

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

•To search for all messages that relate to the sender of the selected message, click Search Sender.

•To search for all messages that relate to the recipient of the selected message, click Search Recipient.

•To search for messages with the same subject as the selected message, click Search Subject.

Messages screen menu — Search Sender item

34	User Guide

Managing messages

Marking messages

Mark a message as unopened or opened

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message. A menu appears.

3.Select one of the following options:

•To mark the message as opened, click Mark Opened.

•To mark the message as unopened, click Mark Unopened.

Mark messages prior to a specific date as opened

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a date. A menu appears.

3.Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

BlackBerry Wireless Handheld

1: Messages

36	User Guide

Address book

This section provides information on the following topics:

•Adding contacts

•Managing the address book

•Setting address book options

•Managing the SIM card phone book

2: Address book

Adding contacts

	Enterprise email	You can import contacts from your desktop email program.
	account	Refer to the Desktop Software: Backup and Restore Help for
	account	more information.
		more information.

Create a contact

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Address. The New Address screen appears.

New Address screen

4. In one or more of the following fields, type contact information:

Field	Description
Salutation	Type a salutation (for example, Mr., Ms., Dr.).

First	Type a first name.

Last	Type a last name.

Email	Type an email address. Press the Space key to insert the at sign
	(@); press it again to insert a period.
	! To add more than one email address for the contact, click the
	trackwheel. A menu appears. Click Add Email Address.

Company	Type a company name.

38	User Guide

Adding contacts

Field	Description
Title	Type a job title.

Work, Home,	Type the appropriate phone number.
Mobile, Pager	! To insert an extension, type x or ext. Type the extension
	! To insert an extension, type x or ext. Type the extension
	number.
	You can use a wait or pause to separate additional numbers (for
	example, a password or extension) from the main number. When
	the phone number is dialed, your handheld either pauses before
	dialing the additional numbers (pause) or prompts you to type
	them (wait).
	! To insert a pause or wait, click the trackwheel. A menu
	appears. Click Add Wait or Add Pause. Type the additional
	numbers.

Fax	Type a fax number.

PIN	Type a BlackBerry handheld personal identification number.

Address 1	Type a street address.

Address 2	Type any additional address information.

City	Type a city.

State/Prov	Type a state or province.

ZIP/Postal	Type a ZIP code or postal code.
Code

Country	Type a country.

User 1, User 2,	Type additional information (for example, a birthday or
User 3, User 4	anniversary).
	! To change the name of a user-defined field for all contacts,
	click the trackwheel. A menu appears. Click Change Field
	Name.

Notes	Type any notes.

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

BlackBerry Wireless Handheld

2: Address book

Create a group

After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time.

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click New Group. The New Group screen appears.

4.Type a group name.

5.Click the trackwheel. A menu appears.

6.Click Add Member. The Select Address screen appears.

7.Click a contact. A menu appears.

8.Click Continue. The New Group screen appears with the contact added as a new member.

9.To add more contacts to your group, repeat steps 5 through 8.

10.Click the trackwheel. A menu appears.

11.Click Save Group. The group is saved.

Add contact information from the Messages screen

You can add a sender’s email address or PIN from a message and the phone number of a caller or contact from a phone call log.

1.On the Home screen, click the Messages icon. The Messages screen appears.

2.Click a message or phone call log. A menu appears.

3.Click Open. The message or phone call log appears.

4.Click the trackwheel. A menu appears.

5.Click Add To Address Book. The New Address screen appears.

40	User Guide

Adding contacts

6.Type contact information.

7.Click the trackwheel. A menu appears.

8.Click Save. The contact is saved.

Add contact information from the Phone screen

1.On the Home screen, click the Phone icon. The Phone screen appears.

2.Click a phone number. A menu appears.

3.Click Add To Address Book. The New Address screen appears.

4.Type contact information.

5.Click the trackwheel. A menu appears.

6.Click Save. The contact is saved.

Add contact information from a link

Links for email addresses and phone numbers appear as underlined text.

1.Click an email address or phone number link. A menu appears.

2.Click Add To Address Book. The New Address screen appears.

3.Type contact information.

4.Click the trackwheel. A menu appears.

5.Click Save. The contact is saved.

Add contact information from your SIM card phone book

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

BlackBerry Wireless Handheld

2: Address book

3.Click SIM Phone Book. The Find screen appears.

4.Click a contact. A menu appears.

5.Click Add To Address Book. The ADN Phonebook Entry screen appears.

6.Click the trackwheel. A menu appears.

7.Click Save. The contact is saved.

Managing the address book

Open a contact or group

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Select one of the following options:

•Click a contact. A menu appears. Click View. The contact information appears.

•Click a group. A menu appears. Click View Group. The group member list appears.

Tip: To view information for a contact in the group, click the contact. A menu appears. Click View Member.

Edit a contact

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click a contact. A menu appears.

3.Click Edit. The Edit Address screen appears.

4.Edit the contact information.

5.Click the trackwheel. A menu appears.

42	User Guide

Managing the address book

6. Click Save. The edited contact is saved.

Edit a group

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click a group. A menu appears.

3.Click Edit Group. The Edit Group screen appears.

4.Click a contact. A menu appears.

5.Select one of the following options:

•To delete the contact, click Delete Member. A dialog box appears. Click Delete. Proceed to step 8.

•To replace the contact with another contact, click Change Member. The Select Address screen appears.

•To add a contact, click Add Member. The Select Address screen appears.

6.Click a contact. A menu appears.

7.Click Continue. The Edit Group screen appears.

8.Click the trackwheel. A menu appears.

9.Click Save Group. The edited group is saved.

Delete a contact or group

If you delete a group, the individual contacts still appear in your address book.

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Select one of the following options:

• Click a contact. A menu appears. Click Delete.

BlackBerry Wireless Handheld

2:Address book

•Click a group. A menu appears. Click Delete Group.

A dialog box appears.

3. Click Delete. The contact or group is deleted.

Search for a contact in a remote address book

You can search for contact information in your company’s Global Address List or Notes Address Book.

Prerequisite: To search for contacts in a remote address book, the following requirements must be met:

•Your handheld must be integrated with an enterprise email account.

•Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Type a contact name.

3.Click the trackwheel. A menu appears.

4.Click Lookup. The Find screen displays the search status and indicates when the search is complete.

5.Click the trackwheel. A menu appears.

6.Click View Lookup. The results of your search appear.

7.Click a contact. A menu appears.

8.Click one of the following menu items:

Menu item	Description
Lookup	enables you to specify or edit search criteria

Resolve	adds the selected contact to your address book temporarily

Add	adds the selected contact to your address book

Add All	adds all the contacts to your address book

Delete	deletes the selected contact from the search results

44	User Guide

	Setting address book options

Menu item	Description
Delete	deletes the search results
Lookup

View	displays the selected contact’s information

Get More	requests more search results from the BlackBerry Enterprise
Results	Server (the server sends a maximum of 20 results at one time)

Setting address book options

Set address book options

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click Options. The Address Book Options screen appears.

4.In the following fields, press the Space key until the preferred option appears:

Field	Option	Default
Sort By	Set how your contacts are sorted.	First
		Name

Confirm	Set whether you are prompted before contacts are	Yes
Delete	deleted.

Allow	Set whether the same name can appear more than	Yes
Duplicate	once in your address book.
Names

5.Click the trackwheel. A menu appears.

6.Click Save. The options are saved.

BlackBerry Wireless Handheld

2: Address book

Managing the SIM card phone book

You can access the abbreviated dialing numbers (ADNs) and service dialing numbers (SDNs) that are saved on your SIM card.

Prerequisite: To view the SIM card phone book, you must have the phone application on your handheld.

To create or edit SIM card contacts, your SIM card must be provisioned appropriately.

View the SIM card phone book

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click SIM Phone Book. ADN entries appear in plain text and SDN entries appear in bold.

Create a SIM card contact

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click SIM Phone Book. The Find screen appears.

4.Click the trackwheel. A menu appears.

5.Click New. The ADN Phonebook Entry screen appears.

6.In the Name field, type a name.

7.In the Phone field, type a phone number.

8.Click the trackwheel. A menu appears.

9.Click Save. The contact is saved.

46	User Guide

Managing the SIM card phone book

Edit a SIM card contact

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click SIM Phone Book. The Find screen appears.

4.Click a contact. A menu appears.

5.Click Edit. The ADN Phonebook Entry screen appears.

6.Edit the contact information.

7.Click the trackwheel. A menu appears.

8.Click Save. The edited contact is saved.

Delete a SIM card contact

1.On the Home screen, click the Address Book icon. The Find screen appears.

2.Click the trackwheel. A menu appears.

3.Click SIM Phone Book. The Find screen appears.

4.Click a contact. A menu appears.

5.Click Delete. A dialog box appears.

6.Click Delete. The contact is deleted.

BlackBerry Wireless Handheld

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