Samsung SND-5084R, SNV-5084R User Manual

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NETWORK CAMERA

User Manual

SND-5084R/SNV-5084R

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The initi al administra tor ID is “admin” a nd the passwor d should be set wh en logging in for t he first time.

Please ch ange your pass word every thr ee months to saf ely protect p ersonal inf ormation and t o prevent the damage of the information theft. Please, t ake note that it ’s a user’s respo nsibility fo r the securit y and any other pr oblems cause d by mismanaging a password.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

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overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

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Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

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overview

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction

 Please read this manual for the safety before using of goods and keep it in

the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 10 Recommended PC Specifications 10 Recommended Micro SD/

SDHC/SDXC Memory Card Specifications

11 What’s Included 14 At a Glance (SND-5084R) 18 At a Glance (SNV-5084R)

21 Installation (SND-5084R) 23 Installation (SNV-5084R) 32 Inserting/Removing a Micro SD

Memory Card (SND-5084R/SNV5084R)

34 Memory Card Information

(Not Included)

35 Connecting with other Device

42 Connecting the Camera Directly

to Local Area Networking

43 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

44 Connecting the Camera Directly

to a PPPoE Modem

45 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

46 Buttons used in IP Installer 47 Static IP Setup 51 Dynamic IP Setup 52

Port Range Forward (Port Mapping) Setup

54 Connecting to the Camera from a

Shared Local PC

54 Connecting to the Camera from a

Remote PC via the Internet

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overview

WEB VIEWER

SETUP SCREEN

APPENDIX

123

55 Connecting to the Camera 57 Password setting 57 Login 58 Installing Silverlight Runtime 61 Installing STW WebViewer Plugin 63 Using the Live Screen 66 Playing the recorded video

72 Setup 72 Video & Audio Setup 87 Network Setup 98 Event Setup 115 System Setup

123 Specification 128 Product Overview 130 Troubleshooting 132 Open Source Announcement

8_ overview

PRODUCT FEATURES

• Dustproof/Waterproof (IP66) (SNV-5084R)

The dustproof and waterproof design makes you feel at ease when installing the product outdoors or exposing it to rain.

• IR mode

If the IR indicator turns on, the product switches to the IR mode for preventing an object from being too bright, which helps you identify the object in near distance.

• Visibility: 30m (SND-5084R/SNV-5084R)

In B/W mode, the IR indicator turns on with the effective visibility of 30m at 0 Lux.

• HD Video Quality

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

When an event occurs, video is either sent to the email address registered by the user, sent to the FTP server, saved in a Micro SD card, or a signal is sent to the alert output terminal.

• Tampering Detection

Detects tempering attempts on video monitoring.

• Motion Detection

Detects motion from the camera’s video input.

• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video input.

• Face Detection

Detects faces from the camera’s video input.

• Audio Detection

Detects sound louder than a certain level specified by user.

• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

• ONVIF Compliance

This product supports ONVIF Profile-S. For more information, refer to www.onvif.org.

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overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps)

Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)

Web Plug-in is optimized to SSE 4.1 Instruction Set.

• Resolution : 1280X1024 pixels or higher (32 bit color)

• RAM : 2GB or higher

• Supported OS : Windows XP / VISTA / 7 / 8, MAC OS X 10.7

• Supported Browser : Microsoft Internet Explorer (Ver. 8~10)

Mozilla Firefox (Ver. 9~19), Google Chrome (Ver. 15~25),

Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7)

Windows 8 is supported only in the Desktop mode.

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported. For IPv6 connection, Window 7 or higher is recommended.

For Mac OS X, only the Safari browser is supported.

• Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 4GB ~ 64GB

• For your camera, we recommend you use a memory card from the following manufacturers:

Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

• For the framerate below 30 fps, it is recommended to use the specification memory card

of Class 6 or higher.

• For the framerate over 31 fps, it is recommended to use the specification memory card of

Class 10 UHS or higher.

10_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name

Camera

+ -

AC 24V / DC 12V

RESET

VIDEO

RESET

VIDEO

Quantity

Description Model Name

SND-5084R or

SNV-5084R

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Instruction book, Installer S/W CD

Quick Guide

(Optional)

Warranty card

(Optional)

Used to control the direction of

L Wrench

the camera / Used to remove and

replace the dome cover

Cable for the testing

monitor

Used to test the camera

connection to a portable display

device

Power Terminal Block 1 Plugged in the power plug

SND-5084R/

SNV-5084R

SND-5084R/

SNV-5084R

SND-5084R/

SNV-5084R

SND-5084R/

SNV-5084R

SND-5084R/

SNV-5084R

SND-5084R/

SNV-5084R

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overview

Appearance Item Name

Template

Alarm Cable 1 Useful for alarm connection SND-5084R

Tapping Screw

CAUTION: Be ware of the Rated Voltage and Polarity

of the power connection.

Power Cable

Audio/alarm cable

Cable bush 1

Quantity

Description Model Name

Product installation guide

Useful for installation on the

ceiling, wall, etc.

Used to plug into the power port

Used to connect with the

audio and alarm port

Used to connect the LAN cable

with a diameter of Ø7~8.5.

SND-5084R/

SNV-5084R

SND-5084R

SNV-5084R

12_ overview

Appearance Item Name

Quantity

Description Model Name

Tapping Screw

Plastic Anchor

Machine Screws 3

Drill bit 1

Indoor Buried Housing

Used for installation on the

wall or ceiling

For fixing a screw,

Inserted in a hole

(reinforced anchoring force)

Used for assembling the dome

case when installing the product

on the pipe, wall mount, etc. or

blocking a hole.

Used for dome cover

disassembly, assembly and

camera installation.

Options (not included)

Housing for installing indoor

buried type cameras

SNV-5084R

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SNV-5084R

SND-5084R/

SNV-5084R

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overview

AT A GLANCE (SND-5084R)

Appearance

Item Description

Dome cover

Case cover used to protect the lens and the main unit.

Camera Case

14_ overview

Housing part that covers the camera body.

Components

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cdb

e f

h i

OUT

AUDIO

klm nj

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overview

Item Description

Internal Cover It is a cover to protect the main body.

Illumination Sensor Detects incoming light to control the IR LED.

Lens Lens for the camera.

IR LED These infrared LED’s are controlled by the illumination sensor.

Zoom/Focus Control

Button

Reset Button

Test Monitor Out

Alarm I/O Port

T Zoom in (Tele)

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ALARM IN

ALARM OUT Used to connect the alarm output signal.

GND Common port for alarm output signal.

Used to connect the alarm input sensor or external day/ night sensor.

Power Port Port for power terminal block.

16_ overview

Item Description

Micro SD Memory

Card Compartment

Audio Out Jack Used to connect to speakers.

Audio In Jack Used to connect to a microphone.

Network Port Used to connect the PoE or Ethernet cable for network connection.

Microphone hole A microphone is embedded.

Compartment for the Micro SD memory card.

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overview

AT A GLANCE (SNV-5084R)

Appearance

+ -

AC 24V / DC 12V

VIDEO

Item Description

Dome cover

Case cover used to protect the lens and the main unit.

RESET

Camera Case

18_ overview

Housing part that covers the camera body.

Components

a cb

+ -

AC 24V / DC 12V

RESET

VIDEO

d efg

● OVERVIEW

h ji

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overview

Item Description

Illumination Sensor Detects incoming light to control the IR LED.

Lens Lens for the camera.

IR LED These infrared LED’s are controlled by the illumination sensor.

Power Port Port for power terminal block.

Test Monitor Out

Reset Button

Zoom/Focus Control

Button

Micro SD Memory

Card Compartment

Audio and alarm

cable port

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

T Zoom in (Tele)

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

Compartment for the Micro SD memory card.

Plug in the audio and alarm cable to this port to connect with external alarm device/microphone/speaker.

Network Port Used to connect the PoE or Ethernet cable for network connection.

20_ overview

installation & connection

INSTALLATION (SND-5084R)

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

1. With the provided L-wrench, loosen

2 bolts on the dome cover counter clockwise to remove the cover.

Bolts

2. Lift up the inner cover to separate it.

Dome cover

● INSTALLATION & CONNECTION

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installation & connection

Installation

1. Attach the installation template to the

selected area and punch 3 holes as shown in the figure.

2. Use the 2 supplied screws to fix the camera

to the 2 punched holes.

Set the <FRONT TOP> mark imprinted on the

camera to face the direction of camera monitoring.

3. Connect the camera internal terminal with the

corresponding cable.

Adjust the lens in a desired direction by referring to the “Adjusting the monitoring

direction for the camera” section. (page 31)

5. Use the L wrench to assemble the dome

cover.

Pay attention to the direction for assembly.

22_ installation & connection

INSTALLATION (SNV-5084R)

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the

external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

1. With the provided L-wrench and

drill bit, loosen 3 bolts on the dome cover counter clockwise to remove the cover.

Dome cover

● INSTALLATION & CONNECTION

Bolts

Camera Body

+ -

AC 24V / DC 12V

Camera Case

RESET

VIDEO

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installation & connection

AC 24V / DC 12V

RESET

VIDEO

+ -

AC 24V / DC 12V

RESET

VIDEO

+ -

Installation

1. Using the template provided as an

accessory, drill the screw installation hole(diameter of 6mm, minimal depth of 55mm) and firmly insert the plastic anchor provided as an accessory to the end.

2. Fit the bottom hole to the anchor hole and

insert and fix the taping screw (M4.5xL50).

3. Connect and arrange the necessary cables

lest that they should be damaged or twisted while installing the camera.

4. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 31)

5. Close the dome cover.

`To ensure waterproofing, tight up the fixing bolts using the L-wrench and drill bit.

VIDEO

RESET

AC 24V / DC 12V

+ -

24_ installation & connection

Connecting waterproof power cable and LAN cable

1. Remove the dome cover and the case.

2. Pull out the long projected part of the rubber plug on

the bottom and remove it as shown in the figure.

Use an appropriate cable bush for the LAN cable to be

connected.

- Basic camera : Use the cable with a diameter of Ø5~6.5.

- Components provided : Use the cable with a diameter of Ø7~8.5.

3. Insert the power cable into the small hole made by

removing the projected part of the rubber plug in step 2 above, and lay the cable along the long groove.

4. Connect the power cable with the power terminal

block.

● INSTALLATION & CONNECTION

CAUTION: Be ware o f the Rated Voltage and P olari ty of the power conne ction .

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installation & connection

5. Insert the LAN cable into the large hole made by

removing the projected part of the rubber plug in step 2 above.

6. Remove the sheath with a cable cutter, and align the

cables.

7. Connect the LAN cable with a LAN connector, and

insert it into the LAN tool.

8. Connect the finished cable to the Ethernet port.

CAUTION: Be ware o f the

Rated Voltage and P olari ty

of the power conne ction .

26_ installation & connection

Connecting alarm cable

1. Remove the dome cover and the case.

2. Pull out the rubber plug on the bottom as shown in

the figure.

3. Insert the alarm cable into the hole made by

removing the rubber plug in step 2, and connect the cable with the PCB alarm terminal.

4. Align the cable so that it should not be damaged or

jammed when installing the camera.

5. Put the rubber plug of the alarm cable into the hole.

6. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section.

7. Attach the dome cover.

(page 31)

● INSTALLATION & CONNECTION

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installation & connection

Attaching to the unbundled adapter

Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation site or for your convenience.

1. Remove the dome cover from the case by referring to the “Disassembling” section. (page 23)

2. Use the provided machine screw to fix the camera case to the unbundled adapter.

3. Connect and arrange the necessary cables lest that they should be damaged or twisted while installing the camera.

4. Install the camera body in the reverse order of “Disassembling”.

5. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 31)

6. Close the dome cover.

`To ensure waterproofing, tight up the fixing bolts using the

L-wrench and drill bit.

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect the power, I/O, BNC, and LAN cables.

2. Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly,

then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Camera

System

28_ installation & connection

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1. WALL MOUNT ADAPTOR(SBP-300WM or

SBP-300WM1)/HANGING MOUNT (SBP-301HM2 : SND-5084R, SBP-300HM6 : SNV-5084R) This adaptor is used when installing the dome camera onto a wall.

2. CEILING MOUNT ADAPTOR(SBP-300CM)/

HANGING MOUNT(SBP-301HM2 : SND-5084R, SBP-300HM6 : SNV-5084R) This adaptor is used when installing the dome camera on a concrete ceiling.

● INSTALLATION & CONNECTION

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installation & connection

3. POLE MOUNT ADAPTOR(SBP-300PM) This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on a pole whose diameter is bigger than 80mm.

4. CORNER MOUNT ADAPTOR (SBP-300KM) This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on the corner of wall joint.

30_ installation & connection

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