Samsung SM-W727 Operating Guide

SM-W720 SM-W727Y

SM-W723 SM-W728

SM-W727 SM-W728Y

User Manual

English (EU). 06/2017. Rev.1.1

www.samsung.com

Table of Contents

Basics

3Read me first

4Device overheating situations and solutions

7Package contents

8Device layout

12 Battery

15SIM or USIM card (mobile networkenabled models)

17 Memory card (microSD card)

20Turning the device on and off

21Keyboard Cover

28 Controlling the touchscreen

31 Windows

39 Entering text

41 Screen capture

41Device and data management

42InstantGo (Modern standby)

42 Connecting to an external display

Applications

43Installing or uninstalling apps

44Air Command

47 Samsung Notes

51 Samsung Flow

53 Show Window

55Camera

56Book Settings

56 Samsung Recovery

Settings

60 Windows Settings

62 BIOS (Setup utility)

Appendix

66 Troubleshooting

71 Windows recovery function

71 Removing the battery

2

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use. r Descriptions are based on the device’s default settings.

rSome content may differ from your device depending on the region, service provider, model specifications, or device’s software.

rContent (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

rSamsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

rSamsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

rSoftware, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

rYou may incur additional charges for data services, such as uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

rDefault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

rModifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

r Depending on the region, you can view the regulatory information on the device. To view the information, tap Book Settings Legal information Regulatory information.

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Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

rDisconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

rIf the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

rWhen using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

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Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

r During the initial setup after purchase or when restoring data r When downloading large files

rWhen using apps that require more power or using apps for extended periods

–When playing high-quality games for extended periods

–When recording videos for extended periods

–When streaming videos while using the maximum brightness setting

–When connecting to a TV

rWhile multitasking (or, when running many apps in the background)

–When using Multi window

–When updating or installing apps while recording videos

–When downloading large files during a video call

–When recording videos while using a navigation app

r When using large amount of data for syncing with the cloud, email, or other accounts r When using a navigation app in a car while the device is placed in direct sunlight

r When using the mobile hotspot and tethering feature

r When using the device in areas with weak signals or no reception r When charging the battery with a damaged USB cable

rWhen the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

r When you are roaming

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Basics

Do the following when the device heats up:

r Keep the device updated with the latest software.

r Conflicts between running apps may cause the device to heat up. Restart the device. r Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

rClose apps that increase battery consumption or that run in the background when not in use.

r Delete unnecessary files or unused apps. r Decrease the screen brightness.

rIf the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

rTo lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

rIf the device overheats or feels hot for a prolonged period, turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

r Do not store your device in very cold or very hot temperatures.

r Do not expose your device to direct sunlight for extended periods.

rDo not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

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Basics

rDo not place the device in any areas that may overheat, such as on an electric heating mat.

rDo not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

r Never use a damaged charger or battery.

Package contents

Check the product box for the following items: r Device

r Keyboard Cover r S Pen

r S Pen holder

r Quick start guide

r The items supplied with the device and any available accessories may vary depending on the region or service provider.

rThe supplied items are designed only for this device and may not be compatible with other devices.

r Appearances and specifications are subject to change without prior notice.

rYou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

rUse only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

rAvailability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

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Basics

Device layout

Device

Volume key

Power key

Front camera

LED indicator

Touchscreen

Microphone

Fan vents

Speaker

Light sensor

Keyboard dock port

Multipurpose jack (USB

Type-C)

Headset jack

Main antenna (mobile network-enabled models)

GPS antenna

Speaker

Rear camera

SIM card (mobile network-enabled models) / Memory card tray

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Basics

The device and the Keyboard Cover contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD COVER UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.

Do not store your device and the Keyboard Cover near magnetic fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.

r Connectivity problems and battery drain may occur in the following situations:

– If you attach metallic stickers on the antenna area of the device

–If you attach a device cover made with metallic material to the device

–If you cover the device’s antenna area with your hands or other objects while using certain features, such as the mobile data connection

rUsing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

rDo not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key	Function
	r
Power	r	Press and hold to turn the device on or off.
		Press to turn on or lock the screen.
Volume	r
		Press to adjust the device volume.

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Basics

S Pen

S Pen clip

	S Pen button
		S Pen nib
			Tweezers
Name		Functions
		r
			Use the S Pen to write, draw, or perform touch actions on the
S Pen nib			screen.
		r
			Hover the S Pen over items on the screen to access additional
			S Pen features.
		r
S Pen button			Hover the S Pen over the screen and press the S Pen button to
			display the air command features.
Tweezers		r
			Remove the S Pen nib with the tweezers when replacing the nib.

The supplied S Pen is already calibrated. Do not calibrate the screen for pen input randomly. Doing so may cause performance degradation or malfunction.

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Basics

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

1 Firmly hold the nib with the tweezers and remove it.

2 Insert a new nib into the S Pen.

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Basics

Be careful not to pinch your fingers with the tweezers.

r Do not reuse old nibs. Doing so may cause the S Pen to malfunction. r Do not press the nib excessively when inserting the nib into the S Pen.

rDo not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.

rDo not bend or apply excessive pressure with the S Pen while using it. The S pen may be damaged or the nib may be deformed.

rThe S Pen may not be attached firmly if you clip it on the objects that are too thick or too thin.

r If the S Pen is not working properly, take it to a Samsung Service Centre.

r If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions. Do not bend or apply excessive pressure with the S Pen while using it.

r For more information about the S Pen, visit the Samsung website.

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers supplied with the device, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

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Basics

1 Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack.

2	Plug the USB power adaptor into an electric socket.
3	After fully charging, disconnect the device from the charger. First unplug the charger
	from the device, and then unplug it from the electric socket.
Viewing the remaining charging time
While charging, on the taskbar, tap		System Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

rWhen you are not using the device, switch to sleep mode by pressing the Power key or close the Keyboard Cover.

r Activate battery saver.

r Close unnecessary apps.

r Deactivate the Bluetooth feature when not in use. r Deactivate the Wi-Fi feature when not in use.

r Deactivate auto-syncing of apps that need to be synced, such as emails. r Decrease the backlight time.

r Decrease the screen brightness.

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Basics

Battery charging tips and precautions

rUse the charger supplied with the device. It may take longer to charge the battery if you use other chargers.

r When the battery power is low, the battery icon appears empty.

rIf the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

rIf you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

rUsing a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

rThe device can be used while it is charging, but it may take longer to fully charge the battery.

rIf the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

rWhile charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

rIf you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

rIf the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Battery saver

Save the battery power by limiting the device’s activity running in the background and push notifications.

On the taskbar, tap	System Battery, and then tap the Battery saver status
until next charge switch to activate it. Alternatively, on the taskbar, tap		Battery saver
to activate it.

To automatically activate battery saver mode when the remaining battery power reaches the preset level, tap Turn battery saver on automatically if my battery falls below: and set the battery level.

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Basics

SIM or USIM card (mobile network-enabled models)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider. r Use only a nano-SIM card.

r Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

r It is only for data network. Calling and messaging features are not supported except for receiving messages.

rSome LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

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Basics

1

2

Place the device with the bottom facing upwards.

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

3

4

Pull out the tray gently from the tray slot.

Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards.

5 Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

6 Insert the tray back into the tray slot.

r If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

r Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the SIM or USIM card

1

2

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

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Basics

3 Remove the SIM or USIM card.

4 Insert the tray back into the tray slot.

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

r Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data stored in it.

r Use caution to insert the memory card right-side up.

r The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

r Frequent writing and erasing of data shortens the lifespan of memory cards.

r When inserting a memory card into the device, the memory card’s file directory appears in the File Explorer Secure Digital storage device folder.

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Basics

	1
			Insert the ejection pin into the hole on the tray to loosen		the tray.
			Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
			be damaged.
	2
			Pull out the tray gently from the tray slot.
			When you remove the tray from the device, the mobile data connection will be
			disabled.
	3
			Place a memory card on the tray with the gold-coloured contacts facing downwards.

4 Gently press the memory card into the tray to secure it.

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Basics

5 Insert the tray back into the tray slot.

r If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

r Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the taskbar, tap

, and then select the ejection option.

1

2

3

4

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Insert the tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the memory card

A memory card may not be compatible with the device, so format the memory card on the device.

On the taskbar, tap Windows System File Explorer This PC, tap and hold Secure Digital storage device, and then tap Format....

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

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Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

Before turning on your device for the first time, you must connect the device to a power supply.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, tap Shut down. In Tablet mode, tap Shut down. Alternatively, press and hold the Power key until Slide to shut down your PC appears, and then drag the screen downwards.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key for more than

10 seconds until the device turns off. Then, press and hold the Power key again to restart it.

Power key

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Basics

Keyboard Cover

Introduction

Connect the device to the Keyboard Cover. The bottom of the touchpad acts as the left and right buttons of a mouse.

When you close the Keyboard Cover, your device will enter sleep mode. When you open the cover, the touchscreen will turn on. To change the settings, tap System

Power & sleep Additional power settings Choose what closing the lid does, and then configure the When I close the lid: settings.

Keyboard Cover

Keyboard

Stand

NFC tag

Connector

Touchpad

Do not remove keycaps from the keyboard. Doing so may damage the keyboard and the keycaps.

The function of the NFC tag may differ depending on the model and region.

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Basics

Connecting the Keyboard Cover

1 Connect the keyboard dock port at the bottom of the device to the connector on the keyboard.

Make sure that the Keyboard Cover is securely attached to your device. If not, check the location of the keyboard dock port and reconnect the Keyboard Cover to your device.

2 Attach the device to the stand.

2

1

You can attach the device to the stand in various angles.

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