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Operating Instructions
Compact Plain Paper Fax with Digital Answering System
Model No. KX-FP215
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For support:
(for customers in the U.S.A. or Puerto Rico)
—VISIT www.panasonic.com/help
—E-MAIL www.panasonic.com/contactinfo
—PHONE CALL
1-800-211-PANA (7262)
Please read these operating instructions before using the unit and save for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service of your service provider/telephone company.
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Caution:
LThis product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
LThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the instructions on page 16 to page 18.
LNote that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film.
L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Notice for product disposal, transfer, or return:
LThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook (or caller information) from the memory before you dispose of, transfer or return the product.
Environment:
LPanasonic’s strategic direction incorporates concern for the environment into all aspects of the product life cycle, from product development to energy saving designs; from greater product reusability to waste-conscious packaging practices.
For U.S.A. only: Please visit www.panasonic.com/environmental for more information.
ENERGY STAR:
LAs an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
Trademarks:
L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries. L All other trademarks identified herein are the property of their respective owners.
2
Copyright:
LThis material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.
©Panasonic Communications Co., Ltd. 2009
3
Important Information
Important safety instructions
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on this unit.
3.Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners.
4.Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5.Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.
6.Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.
7.Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8.For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug.
9.Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.
10.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
11.Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.
12.To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.
13.Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur:
A.When the power cord is damaged or frayed.
B.If liquid has been spilled into the unit.
C.If the unit has been exposed to rain or water.
D.If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E.If the unit has been dropped or physically damaged.
F.If the unit exhibits a distinct change in performance.
14.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
15.Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a lightning storm.
L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
LUse caution when installing or modifying telephone lines.
WARNING:
L Never touch the plug with wet hands. Danger of electric shock exists.
LCompletely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric
shock and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.
LUnplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center.
For best performance
Environment
LKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors.
LThe unit should be kept free from dust, high temperature and vibration.
L The unit should not be exposed to direct sunlight. L Do not place heavy objects on top of the unit.
LWhen you leave the unit unused for a long period of time, unplug this unit from power outlet.
LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. Damp basements should also be avoided.
4 |
For assistance, please visit http://www.panasonic.com/help |
Important Information
Routine care
LWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
For assistance, please visit http://www.panasonic.com/help |
5 |
Table of Contents
1. Introduction and Installation |
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Accessories |
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1.1 |
Included accessories..................................... |
8 |
1.2 |
Accessory information ................................... |
8 |
Finding the Controls |
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1.3 |
Button descriptions........................................ |
9 |
1.4 |
Overview ..................................................... |
10 |
Installation |
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1.5 |
Ink film ......................................................... |
10 |
1.6 |
Handset cord ............................................... |
12 |
1.7 |
Paper tray .................................................... |
12 |
1.8 |
Paper support.............................................. |
12 |
1.9 |
Recording paper.......................................... |
13 |
2. Preparation |
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Connections and Setup |
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2.1 |
Connections ................................................ |
14 |
2.2 |
Quick Setup................................................. |
15 |
Help Button |
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2.3 |
Help function ............................................... |
15 |
Volume |
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2.4 |
Adjusting volume ......................................... |
16 |
Initial Programming |
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2.5 |
Date and time .............................................. |
16 |
2.6 |
Your logo...................................................... |
17 |
2.7 |
Your fax number .......................................... |
18 |
3. Telephone
Automatic Dialing
3.1Storing names and telephone numbers into the
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phonebook................................................... |
19 |
3.2 |
Making a phone call using the phonebook .. |
19 |
3.3 |
Editing a stored item.................................... |
19 |
3.4 |
Erasing a stored item .................................. |
19 |
3.5 |
One touch dial ............................................. |
19 |
Caller ID |
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3.6 |
Caller ID service .......................................... |
20 |
3.7 |
Viewing and calling back ............................. |
21 |
3.8 |
Caller ID number auto edit feature .............. |
21 |
3.9 |
Erasing caller information............................ |
21 |
3.10 |
Storing caller information into the phonebook |
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22 |
4. Fax |
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Sending Faxes |
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4.1 |
Sending a fax manually ............................... |
23 |
4.2 |
Document requirements .............................. |
24 |
4.3Sending a fax using the phonebook and one
touch dial ..................................................... |
24 |
4.4 Broadcast transmission ............................... |
25 |
Receiving Faxes
4.5Selecting the way to use your fax machine . 26
4.6Receiving a fax manually – Auto answer OFF
.................................................................... 27
4.7Receiving a fax automatically – Auto answer
ON ............................................................... |
27 |
4.8Junk fax prohibitor (preventing fax reception
from undesired callers)................................. |
28 |
5. Distinctive Ring |
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Distinctive Ring |
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5.1 Distinctive Ring service ................................ |
30 |
5.2Using two or more phone numbers on a single
telephone line............................................... |
30 |
5.3Using three or more phone numbers on a
single telephone line .................................... |
30 |
5.4Programming the ring pattern assigned for fax
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..................................................................... |
30 |
6. Copy |
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Copying |
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6.1 |
Making a copy .............................................. |
31 |
7. Answering Machine |
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Greeting |
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7.1 |
Recording your greeting message ............... |
33 |
Incoming Messages |
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7.2 |
Listening to recorded messages .................. |
34 |
Memo Message |
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7.3 |
Leaving a message for others or yourself .... |
34 |
Remote Operation |
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7.4 |
Operating from a remote location................. |
35 |
8. Programmable Features |
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Features Summary |
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8.1 |
Programming................................................ |
36 |
8.2 |
Basic features .............................................. |
37 |
8.3 |
Advanced features ....................................... |
38 |
9. Help |
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Error Messages |
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9.1 |
Error messages – Reports ........................... |
42 |
9.2 |
Error messages – Display ............................ |
43 |
Troubleshooting
9.3When a function does not work, check here 44
10.Maintenance |
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Jams |
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10.1 |
Recording paper jams.................................. |
49 |
10.2 |
Document jams ............................................ |
50 |
Cleaning |
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10.3 |
Document feeder/recording paper feeder/ |
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scanner glass cleaning................................. |
51 |
10.4 |
Thermal head cleaning ................................ |
52 |
11.General Information |
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Printed Reports |
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11.1 |
Reference lists and reports .......................... |
53 |
Specifications |
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11.2 |
Specifications ............................................... |
53 |
6
Table of Contents
FCC and Other Information |
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11.3 |
FCC and Other Information ......................... |
55 |
Limited Warranty |
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11.4 |
Limited Warranty (United States and Puerto |
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Rico) ............................................................ |
56 |
Customer Services |
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11.5 |
Customer Services directory ....................... |
57 |
12.Index
12.1 Index........................................................... |
58 |
7
1. Introduction and Installation
1.1 Included accessories
1 Telephone line cord |
2 Handset |
(PFJA02B002Y)*1 |
(PFJXN0341Z)*1 |
3 Handset cord |
4 Paper tray |
(PQJA212M)*1 |
(PFKS1147Z2)*1 |
5 Paper support |
6 Starter ink film |
(PFUS1704Z)*1 |
(10 meters long) |
7 Operating instructions 8 Quick installation guide (PNQX1896Z)*1 (PFQW2473Z)*1
9A4 paper guide (PFKR1103Z2)*1*2
*1 Part numbers are subject to change without notice. *2 No need to install when using letter size paper.
Note:
LSave the original carton and packing materials for future shipping and transportation of the unit.
1.2 Accessory information
Accessories for this unit can be ordered online, by fax, or by telephone.
–Replacement film*1 (Model No./Part No. KXFA91): 25 m (82') × 2 rolls (Each roll will print about 80 letter-sized pages.)
*1 To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.
To place an order online (for customers in the U.S.A. ONLY)
Visit our web site: http://www.panasonic.com/faxsupplies
LFor questions regarding online orders:
E-mail: customerservice@shop.us.panasonic.com Telephone: (800) 405-0652
To place an order by fax
Fax: (800) 237-9080
Include:
–your name, shipping address and telephone number
–credit card type, number, expiration date and your signature
–part number and quantity
To place an order by telephone Telephone: (800) 332-5368
(Monday - Friday 9 am to 9 pm, EST.)
8 |
For assistance, please visit http://www.panasonic.com/help |
1. Introduction and Installation
1.3 Button descriptions
A BCDE F G |
H IJK |
LMN |
O P Q |
RS T U |
A {MIC} (Microphone)
L The built-in microphone.
B {GREETING REC}
L To record a greeting message (page 33).
C {GREETING CHECK}
L To check a greeting message (page 33).
D {MEMO}
L To record a memo message (page 34).
E {ERASE}
L To erase messages (page 33, 34).
F {AUTO ANSWER}
LTo turn the auto answer setting ON/OFF (page 27).
G {PLAYBACK}
L To play messages (page 34).
H {REDIAL}{PAUSE}
LTo redial the last number dialed. If the line is busy when you send a fax, the unit will automatically
redial the number 1 time.
L To insert a pause during dialing.
I {FLASH}
L To access special telephone services or for transferring extension calls.
LThe flash time can be changed (feature #72 on page 41).
J {CALLER ID}
L To use Caller ID features (page 20).
K {STOP}
L To stop an operation or programming session.
LTo erase a character/number (page 17). Press and hold to erase all characters/numbers.
L {BROADCAST}
L To send a document to multiple parties (page 25).
M {HELP}
LTo print helpful information for reference purposes (page 15).
N {MENU}
L To start or exit programming.
O{PHONEBOOK}{VOLUME} L To adjust volume (page 16).
L To search for a stored item (page 19, 24).
P {SET}
L To store a setting during programming.
Q {TONE}
LTo change from pulse to tone temporarily during dialing when your line has rotary pulse service. You can also use tone dial service by changing feature #13 on page 37.
R {MUTE}
LTo mute your voice during a conversation. Press again to resume the conversation.
S {SP-PHONE}
L For speakerphone operation.
T {FAX START}
L To send or receive a fax.
U {COPY}
L To copy a document (page 31).
For assistance, please visit http://www.panasonic.com/help |
9 |
1. Introduction and Installation
1.4 Overview
4 5 6
3
2
1
m
l
7 8 9 |
j |
k |
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1 Document guides
2 Paper tray
3 Metal recording paper guide
4 Paper support
5 Recording paper exit
6 Recording paper entrance
7Microphone
8Front cover
9Document entrance j Document exit
k Speaker
l Green button (Back cover release button) m Back cover
1.5 Ink film
The included film roll is a starter ink film.
1 Open the front cover.
2Release the back cover by pushing the green button (1).
1
3 Open the back cover.
Removing the shipping tape
4 Insert the blue gear of the ink film roll into the front left slot of the unit (2) and the white gear of the ink film roll into the rear left slot of the unit (3).
L The ink film is safe to touch and will not rub off on your hands like carbon paper.
10 |
For assistance, please visit http://www.panasonic.com/help |
|
1. Introduction and Installation |
L Make sure the blue gear (2) and white gear (3) |
Correct |
are installed as shown. |
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3 |
1 turn |
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Tight |
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6 |
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Incorrect |
2
No ink film is wrapped around the blue core.
Slack/Crease |
Reverse |
5 Turn the blue gear (4) in the direction of the arrow until the ink film is tight (5) and at least one layer of
ink film is wrapped around the blue core (6). 6 Close the back cover securely by pushing down on the dotted area at both ends (7).
7
4
7 Close the front cover securely.
5
For assistance, please visit http://www.panasonic.com/help |
11 |
1. Introduction and Installation
1.6 Handset cord
Connect the handset cord (1).
1
1.7 Paper tray
Pull up the metal recording paper guide (1), then install the paper tray (2).
2
1
LMake sure the arrows on the paper tray and the unit match.
To use A4 size paper
Note:
L When you use letter paper, you do not need to install the A4 paper guide.
LChange the recording paper size to “A4” (feature #16 on page 37).
LWhen you do not use the A4 paper guide, you can attach it to the back of the paper tray for storage.
1.8 Paper support
Hold open the paper support (1), then insert the ends into the holes on the paper tray (2).
1
2
12 |
For assistance, please visit http://www.panasonic.com/help |
1. Introduction and Installation
1.9 Recording paper
The unit can hold up to 20 sheets of 60 g/m2 to 90 g/m2 (16 lb to 24 lb) paper.
Please refer to page 54 for more information on recording paper.
For superior results, we recommend Hammermill® Jet Print paper.
1 Fan the paper to prevent paper jams.
2Insert the paper gently, print-side down (1). L Do not force the paper into the paper tray.
1
LIf the paper is not inserted correctly, remove all of the installed paper, and re-install it gently. Otherwise the paper may jam.
Correct |
Slant |
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Note:
LRemove all of the installed paper before adding paper.
For assistance, please visit http://www.panasonic.com/help |
13 |
2. Preparation
2.1 Connections
Caution:
L When you operate this product, the power outlet should be near the product and easily accessible.
1 Telephone line cord
L Connect to a single telephone line jack (RJ11). 2 Power cord
L Connect to a power outlet (120 V, 60 Hz).
2
1 3
Note:
L To avoid malfunction, do not position the fax machine near appliances such as TVs or speakers which generate an intense magnetic field.
LIf any other device is connected to the same telephone line, this unit may disturb the network condition of the device.
Using surge protectors
LThe warranty does not cover damage due to power line surges or lightning. For additional protection, we recommend using surge protectors (3).
If the fax machine shares a single telephone line with a DSL service
Fax transmission/reception may be disturbed, noise interference may be heard during telephone conversations, or Caller ID (page 20) may not function properly. A filter to prevent this is provided by your
provider. Please attach the filter (4) to the telephone line cord of the unit.
4
14 |
For assistance, please visit http://www.panasonic.com/help |
2. Preparation
2.2 Quick Setup
You can print out the quick fax setup guide and select the desired receiving mode depending on your situation. {1} “TAM/FAX” (default): Use as a telephone answering machine and/or fax (page 28).
{2} “DIST. RING”: With the Distinctive Ring service (page 30).
{3} “TEL ONLY”: Mostly phone calls (page 27). {4} “FAX ONLY”: Use only as a fax (page 27).
{SET}
{MENU} |
{STOP} |
1{MENU} i{#}{0}{0} i{SET}
2Press {SET} again to print the quick fax setup guide. L If you do not wish to print it, press {STOP}.
3Press {1} to {4} to display the desired setting. i
{SET} i{MENU}
2.3 Help function
The unit contains helpful information on the following topics which can be printed for reference purposes, as follows:
–“FILM ORDER SHEET”
–“SEND GUIDE”
LThis information is announced by a voice guide and is not printed out.
–“BASIC SETTINGS”
–“FEATURE LIST”
–“TAM OPERATION”
–“FAX SND/RCV”
–“COPIER”
–“Q and A”
–“ERRORS”
–“REPORTS”
–“CALLER ID”
{SET}
{HELP} {>}
1{HELP}
2Press {>} repeatedly to display the desired item. i{SET}
For assistance, please visit http://www.panasonic.com/help |
15 |
2. Preparation
2.4 Adjusting volume
{SET}
{A}{B}
Ringer volume
While the unit is idle, press {A} or {B}.
LIf there are any documents in the document entrance, you cannot adjust the volume. Confirm that there are no documents in the entrance.
To turn the ringer OFF
Press {B} repeatedly to display “RINGER OFF= OK?”. i{SET}
L The unit will not ring.
L To turn the ringer back ON, press {A}.
Ringer tone
LYou can select the ringer tone from one of 3 patterns (feature #17 on page 37).
Handset receiver volume
While using the handset, press {A} or {B}.
Speaker volume
While using the speakerphone, press {A} or {B}.
2.5 Date and time
{SET}
{MENU} {<}{>}
1 {MENU} i{#}{0}{1} i{SET}
M:01/D:01/Y:09|
TIME: 12:00AM
2Enter the current month/date/year/hour/minute by selecting 2 digits for each.
Example: August 10, 2009 10:15 PM (12 hour clock format)
1. Press {0}{8} {1}{0} {0}{9} {1}{0} {1}{5}.
M:08/D:10/Y:09|
TIME: 10:15AM
2. Press {*} repeatedly to select “PM”.
3{SET}
4Press {MENU} to exit.
Note:
LThe other party’s fax machine will print the date and time on the top of each page you send according to your unit’s date and time setting.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect number, and make the correction.
If you have subscribed to a Caller ID service
The date and time will be automatically set according to the received caller information.
L If the time has not previously been set, Caller ID will not adjust the clock.
LYou can turn this feature OFF (feature #33 on page 39).
16 |
For assistance, please visit http://www.panasonic.com/help |
2. Preparation
2.6 Your logo
You can program your logo (name, company name, etc.) so that it appears on the top of each page sent.
{SET} {MUTE}
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{MENU} |
{STOP} |
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{<}{>}
1 {MENU} i{#}{0}{2} i{SET}
LOGO=|
2Enter your logo, up to 30 characters. See the following character table for details. i{SET}
3Press {MENU} to exit.
To select characters with the dial keypad
Keypad |
Characters |
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{1} |
& |
’ |
( |
) |
, |
– |
. / 1 |
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{2} |
a |
b |
c |
A |
B |
C |
2 |
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{3} |
d |
e |
f |
D |
E |
F |
3 |
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{4} |
g |
h |
i |
G |
H |
I |
4 |
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{5} |
j |
k |
l |
J |
K |
L |
5 |
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{6} |
m |
n |
o |
M |
N |
O |
6 |
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{7} |
p |
q |
r |
s |
P |
Q |
R S 7 |
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{8} |
t |
u |
v |
T |
U |
V |
8 |
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{9} |
w |
x |
y |
z |
W |
X |
Y Z 9 |
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{0} |
0 |
(Space) |
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{*} |
@ |
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{#} |
# |
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{MUTE} |
To insert a space. |
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{STOP} |
To delete a character. |
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Note:
LTo enter a character that is located on the same dial key as the previously entered character, you must first press {>} to move the cursor to the next space.
To enter your logo
Example: “BILL”
1. Press {2} 5 times.
LOGO=B|
2. Press {4} 6 times.
LOGO=BI|
3. Press {5} 6 times.
LOGO=BIL|
4.Press {>} to move the cursor to the next space and press {5} 6 times.
LOGO=BILL|
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect character, and make the correction.
LTo erase all of the characters, press and hold
{STOP}.
For assistance, please visit http://www.panasonic.com/help |
17 |
2. Preparation
2.7 Your fax number
You can program your fax number so that it appears on the top of each page sent.
{SET} {FLASH}
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{MENU} |
{STOP} |
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{<}{>}
1 {MENU} i{#}{0}{3} i{SET}
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2Enter your fax number, up to 20 digits. L To enter a “+”, press {*}.
L To enter a space, press {#}.
L To enter a hyphen, press {FLASH}. L To erase a number, press {STOP}.
3{SET}
4Press {MENU} to exit.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect number, and make the correction.
L To erase all of the numbers, press and hold {STOP}.
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For assistance, please visit http://www.panasonic.com/help |
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