Consumer Solutions & Support
US Competency Center
600 North US Highway 45 Libertyville, Illinois 60048
Website: gs.mot.com
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FIELD SERVICE BULLETIN |
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FSB Number: |
LVCCFSB2005-135 |
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Author: |
Max Dekirmandjian |
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Date: |
April 26, 2005 |
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Total No. of Pages: 3 |
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Subject: |
Accessory-LEI Wall Charger Model # 35048035A1/A2/C5 |
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Accessories: |
Mot P/N SPN 4677B, 4681C, 4682B, 4888B, 4889A, 4892A, 5088A |
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Phone Models: |
GSM C380, C384, C385, C381, C381P, C650, C651, V180, V188, |
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V220, V226 |
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Level of Repair: |
1 |
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Problem
Service is aware of an accessory issue pertaining to a wall charger manufactured by Leader Elections Inc. (LEI), China. This charger is susceptible to spikes in the line voltage. These spikes can lead to excessive charging current, which may damage the phone’s charger circuitry. The charger remains functional-damage occurs to the phone. The table below shows the exposure quantities as of 4/13/05.
LEI Charger Motorola Inventory Breakdown (# of units)
Location |
Kit Number |
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On-Hand |
In-route |
Total |
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NA |
SPN4888B |
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1,323,427 |
194,040 |
1,517,467 |
Singapore DC |
SPN4892A |
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334,252 |
215,328 |
549,580 |
Singapore |
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Kitting |
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(Foxconn) |
SPN5088A |
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85,320 |
0 |
85,320 |
Leader |
SPN4888B |
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242,530 |
0 |
242,530 |
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SPN4889A |
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40,000 |
0 |
40,000 |
Inventory |
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Totals |
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2,025,529 |
409,368 |
2,434,897 |
Total LEI shipped: |
8,131,106 |
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Total Inventory: |
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2,434,897 |
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Est Field Exposure: |
5,696,209 |
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MOTOROLA INTERNAL USE ONLY |
Page 1 |