Motorola C380, C384, C385, C381, C381P Service Manual

Consumer Solutions & Support

US Competency Center

600 North US Highway 45 Libertyville, Illinois 60048

Website: gs.mot.com

	FIELD SERVICE BULLETIN
FSB Number:	LVCCFSB2005-135
Author:	Max Dekirmandjian
Date:	April 26, 2005
Total No. of Pages: 3
Subject:	Accessory-LEI Wall Charger Model # 35048035A1/A2/C5
Accessories:	Mot P/N SPN 4677B, 4681C, 4682B, 4888B, 4889A, 4892A, 5088A
Phone Models:	GSM C380, C384, C385, C381, C381P, C650, C651, V180, V188,
	V220, V226
Level of Repair:	1

Problem

Service is aware of an accessory issue pertaining to a wall charger manufactured by Leader Elections Inc. (LEI), China. This charger is susceptible to spikes in the line voltage. These spikes can lead to excessive charging current, which may damage the phone’s charger circuitry. The charger remains functional-damage occurs to the phone. The table below shows the exposure quantities as of 4/13/05.

LEI Charger Motorola Inventory Breakdown (# of units)

Location	Kit Number		On-Hand	In-route	Total
NA	SPN4888B		1,323,427	194,040	1,517,467
Singapore DC	SPN4892A		334,252	215,328	549,580
Singapore
Kitting
(Foxconn)	SPN5088A		85,320	0	85,320
Leader	SPN4888B		242,530	0	242,530
	SPN4889A		40,000	0	40,000
Inventory
Totals			2,025,529	409,368	2,434,897
Total LEI shipped:		8,131,106
Total Inventory:		2,434,897
Est Field Exposure:		5,696,209

MOTOROLA INTERNAL USE ONLY

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