Avaya J100, J139, J129, J169, J179 Installing And Administering

Installing and Administering Avaya J100
series IP Phones in third-party call
control setup

Release 3.0

Issue 2

August 2018

©

2018, Avaya Inc.

All Rights Reserved.

Note

Using a cell, mobile, or GSM phone, or a two-way radio in close
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ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE

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AND ALL RELATED FEES AND/OR ROYALTIES. THE G.729
CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE

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LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR
THE PERSONAL USE OF A CONSUMER OR OTHER USES IN
WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I) ENCODE
VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED
BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR
WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO
PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE
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Compliance with Laws

You acknowledge and agree that it is Your responsibility for
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limited to laws and regulations related to call recording, data privacy,
intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.

Preventing Toll Fraud

“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.

Avaya Toll Fraud intervention

If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
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States and Canada. For additional support telephone numbers, see
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successor site as designated by Avaya.

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Information about Avaya’s security support policies can be found in
the Security Policies and Support section of

support.avaya.com/security.

Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (

support.avaya.com/css/P8/documents/100161515).

Downloading Documentation

For the most current versions of Documentation, see the Avaya
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as designated by Avaya.

Contact Avaya Support

See the Avaya Support website:
product or Hosted Service notices and articles, or to report a problem
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designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.

Regulatory Statements

Australia Statements

Handset Magnets Statement:

Industry Canada (IC) Statements

RSS Standards Statement

https://support.avaya.com (or such successor site as

Danger:

The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.

https://support.avaya.com, or such successor site

https://support.avaya.com or such

https://support.avaya.com for

HTTP://

https://

https://

This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including
interference that may cause undesired operation of the
device.

Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. L'appareil ne doit pas produire de brouillage, et

2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.

Radio Transmitter Statement

Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.

Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.

Radiation Exposure Statement

This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co­located or operating in conjunction with any other antenna or
transmitter.

Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.

Industry Canada (IC) Statements

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.

Japan Statements

Class B Statement

This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.

Denan Power Cord Statement

Danger:

Please be careful of the following while installing the
equipment:

• Please only use the connecting cables, power cord, and

AC adapters shipped with the equipment or specified by

Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.

• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.

本製品を安全にご使用頂くため、以下のことにご注意ください。

• 接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。

• 同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。

México Statement

The operation of this equipment is subject to the following two
conditions:

1. It is possible that this equipment or device may not cause
harmful interference, and

2. This equipment or device must accept any interference,
including interference that may cause undesired operation.

La operación de este equipo está sujeta a las siguientes dos
condiciones:

1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y

2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.

Power over Ethernet (PoE) Statement

This equipment must be connected to PoE networks without routing
to the outside plant.

U.S. Federal Communications Commission (FCC) Statements

Compliance Statement

The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.

To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.

This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,
including interferences that may cause undesired
operation.

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.

ENERGY STAR® compliance statement

As an ENERGY STAR partner, Avaya Inc. has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
Information on the ENERGY STAR program can be found at

www.energystar.gov. ENERGY STAR and the ENERGY STAR mark

are registered trademarks owned by the U.S. Environmental
Protection Agency.

EU Countries

This device when installed complies with the essential requirements
and other relevant provisions of EMC Directive 2014/30/EU and LVD
Directive 2014/35/EU. A copy of the Declaration may be obtained

http://support.avaya.com or Avaya Inc., 4655 Great America

from
Parkway, Santa Clara, CA 95054–1233 USA.

WiFi transmitter

• Frequencies for 2412-2472 MHz, transmit power: 17.8 dBm

• Frequencies for 5180-5240 MHz, transmit power: 19.14 dBm

General Safety Warning

• Use only the Avaya approved Limited Power Source power
supplies specified for this product.

• Ensure that you:

- Do not operate the device near water.

- Do not use the device during a lightning storm.

- Do not report a gas leak while in the vicinity of the leak.

- For Accessory Power Supply – Use Only Limited Power
Supply Phihong Technology Co. Ltd. Model:
PSAC12R-050, Output: 5VDC, 2.4A.

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The trademarks, logos and service marks (“Marks”) displayed in this
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or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.

Avaya is a registered trademark of Avaya Inc.

All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.

Contents

Chapter 1: Introduction............................................................................................................ 9

Purpose.................................................................................................................................. 9

Chapter 2: J100 Series IP Phone overview........................................................................... 10

J100 Series IP Phone models................................................................................................ 10

Hardware specification........................................................................................................... 11

Power specifications.............................................................................................................. 12

Supported codecs................................................................................................................. 12

Chapter 3: Initial setup and connectivity.............................................................................. 14

Hardware setup..................................................................................................................... 14

Wi-Fi overview................................................................................................................ 14

Wall mounting Avaya J100 Series IP Phones..................................................................... 21

Phone installation.................................................................................................................. 23

Phone installation process............................................................................................... 23

Broadsoft Device Management............................................................................................... 50

Device management configuration.................................................................................... 50

Chapter 4: Configuring the phone using web interface...................................................... 51

Logging in and logging out of the web UI................................................................................. 51

Changing password......................................................................................................... 52

Configuring environment settings............................................................................................ 52

Configuring date and time...................................................................................................... 52

Configuring Ethernet settings................................................................................................. 54

Ethernet settings field descriptions.................................................................................... 55

Configuring Wi-Fi settings...................................................................................................... 58

Wi-Fi settings field descriptions........................................................................................ 58

Configuring network settings.................................................................................................. 60

Network settings field description...................................................................................... 61

Configuring management settings........................................................................................... 63

Management settings field descriptions............................................................................. 63

Configuring settings............................................................................................................... 65

Settings field descriptions................................................................................................. 66

Configuring certificates.......................................................................................................... 72

Certificates field descriptions............................................................................................ 73

Configuring SIP settings......................................................................................................... 75

SIP settings field descriptions........................................................................................... 76

Debugging............................................................................................................................ 80

Debugging field descriptions............................................................................................ 81

Chapter 5: Cloud configurations........................................................................................... 85

Configuration through a cloud server....................................................................................... 85

Phone setup process on a cloud server................................................................................... 85

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Contents

Settings file contents on a cloud server................................................................................... 86

MAC address file contents on a cloud server........................................................................... 86

Chapter 6: Security configurations....................................................................................... 87

Security overview.................................................................................................................. 87

Access control and security.................................................................................................... 87

Certificate management......................................................................................................... 88

Identity certificates........................................................................................................... 89

Trusted certificates.......................................................................................................... 90

OCSP trust certificates..................................................................................................... 91

Parameter configuration for secure installation......................................................................... 91

Chapter 7: Phone administration.......................................................................................... 93

Accessing the Admin menu during phone startup..................................................................... 93

Accessing the Admin menu after log in.................................................................................... 93

Accessing the Ethernet IPv4 settings...................................................................................... 93

IP configuration field description....................................................................................... 94

Using the debug mode........................................................................................................... 95

Setting the Ethernet interface control...................................................................................... 95

Group identifier..................................................................................................................... 96

Setting the group identifier............................................................................................... 97

Setting event logging............................................................................................................. 97

Restarting the phone............................................................................................................. 98

Configuring SIP settings......................................................................................................... 98

Setting Site Specific Option Number (SSON)......................................................................... 100

Using the VIEW administrative option................................................................................... 100

VIEW field description.......................................................................................................... 101

Setting the 802.1x operational mode..................................................................................... 101

Resetting system values...................................................................................................... 102

Chapter 8: Feature configuration........................................................................................ 104

Features............................................................................................................................. 104

Calendar............................................................................................................................. 104

Calendar configuration................................................................................................... 105

Call Forward....................................................................................................................... 108

Configuring Call Forward by using the web interface........................................................ 108

Call Forward configuration............................................................................................. 108

Call Park............................................................................................................................. 109

Voicemail............................................................................................................................ 109

Configuring Voicemail by using the web interface............................................................. 110

Voicemail configuration.................................................................................................. 110

Recents.............................................................................................................................. 111

Recents configuration..................................................................................................... 111

Contacts list......................................................................................................................... 111

Configuring Groups list by using the web interface............................................................ 111

Contacts list configuration.............................................................................................. 112

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Contents

Chapter 9: Backup and restore............................................................................................ 114

Backup and restore process................................................................................................. 114

Chapter 10: Resources......................................................................................................... 116

Documentation.................................................................................................................... 116

Finding documents on the Avaya Support website............................................................ 116

Viewing Avaya Mentor videos............................................................................................... 117

Support............................................................................................................................... 117

Chapter 11: Appendix........................................................................................................... 118

Appendix A: List of configuration parameters......................................................................... 118

Appendix B: Public CA Certificates....................................................................................... 177

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Chapter 1: Introduction

Purpose

This document contains information about preparing Avaya J100 Series IP Phones for installation,
deployment, initial administration, and administration tasks including data and security.

This document is intended for the deployment engineers or support personnel who install,
administer, and maintain Avaya J100 Series IP Phones.

The deployment engineers or the support personnel must have the following knowledge, skills,
and tools:

Knowledge

• DHCP

• SIP

• Configuring 802.1x and VLAN

Skills

How to administer and configure:

• DHCP server

• HTTP or HTTPS server

• Microsoft Exchange Server

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Chapter 2: J100 Series IP Phone overview

Avaya J100 Series IP Phones are series of phones that you can use for unified communication. The
series leverages the enterprise IP network and eliminates the need of a separate voice network. It
offers superior audio quality with amplified handset and customization with low power requirements
in a Session Initiation Protocol (SIP) environment.

This series works with Avaya Aura®, IP office, and Third-Party Call Control environments to provide
a flexible architecture where you can:

• Make conference calls more efficiently and enhance customer interactions with high-quality
audio.

• Gain access to information quickly through easy-to-read and high-resolution displays.

• Create a survivable, scalable infrastructure that delivers reliable performance and flexible
growth as business needs change.

• Increase performance by deploying Gigabit Ethernet within your infrastructure.

• Reduce energy costs by using efficient Power-over-Ethernet (PoE) including sleep mode,
which lowers energy consumption significantly.

• Enhance audio quality by using amplified handset mode.

J100 Series IP Phone models

Phone model

J129 IP Phone A SIP-based phone with a monochrome display that supports

J139 IP Phone A SIP-based phone with a color display that supports four call

J169 IP Phone A SIP-based phone with a grayscale display that supports eight

J179 IP Phone A SIP-based phone with a color display that supports eight call

Description

single line call appearance.

appearances with two lines of call display.

call appearances with four lines of call display.

The phone can also support up to three button modules each
supporting 24 application lines.

appearances with four lines of call display.

The phone can also support up to three button modules each
supporting 24 application lines.

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Hardware specification

Hardware specification

Avaya J100 Series IP Phones support the following hardware specifications:

Standard J129 J139 J169 J179 JBM24

Phone dimensions
with the stand in
high position:

Phone dimensions
with the wall mount

Wall mountable Yes Yes Yes Yes Yes

Stand Dual position Dual position Dual position Dual position Dual position

Call appearances 1 4 8 8 N/A

Touch screen N/A N/A N/A N/A N/A

Display type Monochrome Colored Grayscale Colored Grayscale

Display 2.3”, 128 x 32

Dual color call
indicator

Ethernet switch Dual 10/100 Dual

Wi-Fi support Yes (As an

Softkeys call control 3 4 4 4 N/A

Wired Handset Yes Yes Yes Yes N/A

Amplified Handset
mode

Wired Headset No Yes Yes Yes N/A

Expansion module
capable

Optional DC Power No Yes Yes Yes N/A

GSPPOE power
adapter

156 mm (6.1 in)
Wide x 170 mm
(6.7 in) Deep x
175mm (6.9 in)
Tall

156 mm (6.1 in)
Wide x 100 mm
(3.9 in) Deep x
198 mm (7.8 in)
Tall

pixel

0 4 8 8 24

optional
module)

Yes, with 20dB
of gain

No No Yes (3) Yes (3) N/A

Yes Yes Yes Yes N/A

179 mm (7.0
in) Wide x 170
mm (6.7 in)
Deep x
177mm (7.0
in) Tall

179 mm (7.0
in) Wide x 100
mm (3.9 in)
Deep x 219
mm (8.6 in)
Tall

2.8”, 320 x
240 pixel

10/100/1000

No No Yes (As an

Yes, with
20dB of gain

187 mm (7.4
in) Wide x 175
mm (6.9 in)
Deep x 183
mm (7.2 in)
Tall

187 mm (7.4
in) Wide x 100
mm (3.9 in)
Deep x 225
mm (8.9 in)
Tall

3.5”, 320 x 240
pixel

Dual
10/100/1000

Yes, with 20dB
of gain

187 mm (7.4
in) Wide x 175
mm (6.9 in)
Deep x 183
mm (7.2 in) Tall

187 mm (7.4
in) Wide x 100
mm (3.9 in)
Deep x 225
mm (8.9 in) Tall

3.5”, 320 x 240
pixel

Dual
10/100/1000

optional
module)

Yes, with 20dB
of gain

89 mm (3.5 in)
Wide x 175
mm (6.9 in)
Deep x 183
mm (7.2 in)
Tall

89 mm (3.5 in)
Wide x 100
mm (3.9 in)
Deep x 225
mm (8.9 in)
Tall

N/A

N/A

N/A

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J100 Series IP Phone overview

Power specifications

The J100 Series IP Phones can use different power sources like LAN based Power, the Global
Single Port PoE Injector (GSPPOE) or power module (DC power jack).

The following table lists the various power requirements with or without peripherals.

Device Power requirement

J129 IP Phone • IEEE 802.3af

• GSPPOE - Avaya 48V PoE power inserter (Optional Component)

J139 IP Phone • IEEE 802.3af

• GSPPOE - Avaya 48V PoE power inserter (Optional Component)

• 5V DC Power adapter with barrel jack (Optional Component)

J169 IP Phone • IEEE 802.3af POE (Class 1) without JBM 24 button module

• 802.3af PoE (Class 2) if using any JBM24 button module

• GSPPOE - Avaya 48V PoE power inserter (Optional Component)

• 5V DC Power adapter with barrel jack (Optional Component)

J179 IP Phone • IEEE 802.3af POE (Class 1) without JBM 24 button or wireless module

• 802.3af PoE (Class 2) if using any JBM24 button module or wireless module

• GSPPOE - Avaya 48V PoE power inserter (Optional Component)

• 5V DC Power adapter with barrel jack (Optional Component)

Note:

Power the phone with GSPPOE or 5V DC power adapter if the JBM 24
button module and the wireless module are in use simultaneously.

Supported codecs

Avaya J100 Series IP Phones supports the following codecs and call control protocol:

Codecs

Call control
protocol

Codecs • G.711a

J129 J139 J169 J179

SIP SIP SIP SIP

• G.711µ

• G.729

• G.729a

• G.729ab

• G.726

• G.711a

• G.711µ

• G.729

• G.729a

• G.729ab

• G.726

• G.711a

• G.711µ

• G.729

• G.729a

• G.729ab

• G.726

• G.711a

• G.711µ

• G.729

• G.729a

• G.729ab

• G.726

Table continues…

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Codecs J129 J139 J169 J179

• G722 • G722 • G722 • G722

Supported codecs

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Chapter 3: Initial setup and connectivity

Hardware setup

Wi-Fi overview

The Wi-Fi module enables the phone to connect to a network through a wireless network. If the
phone loses connection to one Wi-Fi network, it continues to operate with another redundantly
configured wireless network or Ethernet network. A Wi-Fi status icon displays when Wi-Fi is in
use. If the phone is connected to Ethernet switch and the Ethernet link goes down, a pop-up
message displays to change network connectivity to Wi-Fi.

You can configure Wi-Fi network by :

• Setting Wi-Fi parameters by using the Settings file

• Configuring Wi-Fi from the phone UI

• Configuring Wi-Fi parameters from the web UI

Note that VLAN and LLDP functionalities are not supported over a wireless network.

Related links

J100 wireless module on page 14
Configuring Wi–Fi using phone UI on page 17
List of Wi-Fi configuration parameters on page 17

J100 wireless module

Avaya J129 IP Phone and Avaya J179 IP Phone support wireless module. The wireless module is
an optional component and you can order this module separately.

Note:

Avaya J139 IP Phone and Avaya J169 IP Phone do not support the J100 wireless module.

Related links

Wi-Fi overview on page 14
Installing the Wireless Module on page 15

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Installing the Wireless Module

Before you begin

Get the following items:

• Phillips #1 screw driver to install the screw of the J100 Wireless Module.

• A flat screw driver that fits in the opening of the module panel.

Procedure

1. Insert the screw driver in the opening of the module panel to release the latch. Do not pry
open the panel.

Hardware setup

2. To remove the module panel, slide the panel out in the direction of the arrow.

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Initial setup and connectivity

3. Insert the J100 Wireless Module to the edge connector.

4. Use the Phillips #1 screwdriver to fasten the module.

5. Slide the module panel inward to close.

Related links

J100 wireless module on page 14

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Hardware setup

Configuring Wi–Fi using phone UI

About this task

Use this procedure to configure a Wi-Fi network by using phone UI. Note that switching networks
causes a reboot of the phone.

Procedure

1. Press Main Menu > Administration.

2. In the Access code field, enter the administration password.

3. Press Enter.

4. Select Network Interfaces.

5. Use the right arrow key to change Network mode to Wi-Fi.

6. Configure the following fields:

• Network config: Specifies if the WLAN is connected automatically or manually.

• SSID: Specifies the network name for the WLAN you are using. Use the navigation key
to select another SSID.

• Wi-Fi networks: Displays available WLAN.

7. Use the navigation key to select a WLAN and press Connect.

8. Press one of the following:

• Save

• Cancel

• Change

Related links

Wi-Fi overview on page 14

List of Wi-Fi configuration parameters

Parameter Name

WIFISTAT 1 Specifies the network interface to

Default Value Description

be used for network connectivity.

Value operation:

• 0: Phone connects to only
Ethernet network.

• 1: Phone connects to Ethernet
network, unless manually
switched to Wi—Fi

• 2: Phone connects to the Wi—
Fi network with the SSID

Table continues…

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Initial setup and connectivity

Parameter Name Default Value Description

defined in the 46xxsettings.txt
parameter WLAN_ESSID

ENABLE_NETWORK_CONFIG_
BY_USER

1 Enables network configuration to

be modified by the user.

Value operation:

• 0: Disabled

• 1: Enabled

WLAN_ESSID N/A Specifies the wireless network to

be used.

The name of the SSID ranges up
to 32 characters.

WLAN_SECURITY none Specifies the security standard to

be used for the wireless network.

Value operation:

• none: No security standard is
defined.

• wep: WEP security standard is
defined.

• wpa2psk: WPA2 security
standard with pre-shared key is
defined.

• wpapsk: WPA security standard
with pre-shared key is defined.

• wpa2e: WPA enterprise security
standard is defined.

WEP_DEFAULT_KEY N/A Specifies the index of WEP

default key.

Value operation:

• 1

• 2

• 3

• 4

WLAN_COUNTRY US Specifies the ISO country code

representing the Wi-Fi regulatory
domain.

WLAN_ENABLE_80211D 0 Enables the phone to configure

its Wi-Fi regulatory domain to
match the 802.11d.

Table continues…

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Hardware setup

Parameter Name Default Value Description

Value operation:

• 0: Disable

• 1: Enable

WEP_KEY_LEN 128 bit Specifies the length of the WEP

key.

Value operation:

• 40 bit

• 64 bit

• 128 bit

WLAN_PASSWORD N/A Specifies the pre-configured Wi-Fi

network password. This
parameter is applicable if the
WIFISTAT is enabled and
WLAN_SECURITY is wpa2psk,
or WLAN_SECURITY is wpa2e,
WLAN_WPA2E_EAP_METHOD
is PEAP and
WLAN_WPA2E_EAP_PHASE2 is
MSCHAPV2.

The password must be from 8-63
characters. Note that the space
and ASCII 0x20, are not
supported.

WEP_KEY_1 to WEP_KEY_4 N/A Specifies the name of the WEP

key.

The name of the 40 bit key and
128 bit key are of 10 hex digits
and 26 hex digits respectively.

WLAN_WPA2E_EAP_METHOD PEAP Specifies the pre-configured

802.1x EAP method. This

parameter is applicable if
WIFISTAT parameter is enabled
and WLAN_SECURITY is set as
wpa2e.

Value operation:

• PEAP

• TLS

WLAN_WPA2E_IDENTITY N/A Specifies the 802.1x name of pre-

configured Wi-Fi network. This
parameter is applicable if
WIFISTAT parameter is enabled

Table continues…

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Initial setup and connectivity

Parameter Name Default Value Description

and WLAN_SECURITY is set as
wpa2e.

The name must be from one to 32
characters.

Note that the space character and
ASCII 0x20, are not supported.

WLAN_WPA2E_ANONYMOUS_I
DENTITY

WLAN_L2QUAD 6 Specifies the layer 2 priority value

N/A Specifies the 802.1x anonymous

name of pre-configured Wi-Fi
network. This parameter is
applicable if WIFISTAT parameter
is enabled,
WLAN_WPA2E_EAP_METHOD
is set to PEAP and
WLAN_SECURITY is set as
wpa2e.

The name must be from one to 32
characters.

Note that the space character and
ASCII 0x20, are not supported.

for audio frames generated by the
telephone.

Valid value is from zero to seven.

WLAN_DSCPAUD 46 Specifies the layer 3

Differentiated Services (DiffServ)
Code Point for audio frames
generated by the telephone.

Valid value is from zero to 63.

WLAN_L2QSIG 3 Specifies the layer 3

Differentiated Services (DiffServ)
Code Point for audio frames
generated by the telephone.

Valid value is from zero to 63.

SET WLAN_DSCPSIG 34 Specifies the layer 3

Differentiated Services (DiffServ)
Code Point for signaling frames
generated by the telephone.

Valid value is from zero to 63.

Related links

Wi-Fi overview on page 14

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Hardware setup

Wall mounting Avaya J100 Series IP Phones

About this task

Wall mounting kit and procedure of Avaya J100 Series IP Phones are similar except the wall
mounting bracket. Wall mounting brackets look different for Avaya J169/J179 IP Phone and Avaya
J129 IP Phone. You can order the kit separately, using the part numbers that correspond to the
phone.model. For example, the part number of the wall mount bracket is 700512707. The
procedure describes the wall mounting procedure with illustrations as reference.

Before you begin

Get the following items:

• Wall mounting kit that contains a wall mount bracket, and an Ethernet cable.

• Four #8 screws. The screws are not provided with the wall mounting kit.

Procedure

1. Do one of the following:

• Place the bracket on the wall, drill holes, and then drill-in the #8 screws.

• If there is a pre-installed wall plate, place the wall mount bracket over the wall plate. In
this case, you do not need the screws.

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Initial setup and connectivity

2. Attach one end of the Ethernet cable to the 10/100 network port of the phone and the other
end to the wall jack.

3. Attach the phone to the wall mount bracket by inserting the two upper tabs of the wall
mount bracket into the slots on the back of the phone. The lower pair of tabs rest against
the back of the phone and ensure that the phone does not move when the keys are
pressed.

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Phone installation

Phone installation process

You can install Avaya J100 Series IP Phones in the following ways:

• With the Device Enrollment Server (DES) discovery process: The installation process begins
after the phone is connected to a network. This is an automated process.

• Without the DES discovery process: The installation process includes a series of pre­configuration tasks.

Related links

Phone installation with DES on page 23
Phone installation without DES on page 24

Phone installation with DES

DES server

Phone installation

Device Enrollment Server (DES) redirects the out of box phone to the configuration file server after
the phone is connected to a network and the installation procedure begins automatically. The DNS
address of the DES server is hard coded to the phone firmware and the administrator can install
the phone by connecting the out of box phone to a network. After the first boot process, the
administrator can disable the DES functionality by setting DES_STAT=0 in DHCP option 242 or
from the settings file by putting the parameter DES_STAT=0.

Installing the phone by using the DES eliminates the need of manual configuration of provision
server.

Note:

DES only works if a provisioning server has been configured in the Avaya DES service for the
phone's MAC address. This is configured by the service provider.

Installing the phone using DES server

After the phone boots up, it prompts to enable or disable DES discovery. You can select one of the
following:

• Yes: The phone contacts the DES server and the DES server redirects the phone to the
configuration file server. The phone receives all the configuration related parameters and
upgrade file from the file server for installation.

• No: The phone skips the DES server discovery process. The administrator must provide all
the configuration related parameters through the following methods:

- Phone UI

- Web UI

- DCCP

- LLDP

After a time out of 30 seconds of the prompt the phone initiates DES discovery and contacts the
provision server for configuration parameter if a provisioning server is not obtained from DHCP. If

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Initial setup and connectivity

the administrator selects Yes in the prompt, the phone forces DES discovery and it overrides the
provision server provided by DHCP.

Related links

Phone installation process on page 23

Phone installation without DES

This section describes the procedure to install the phone without invoking the DES discovery
process.

Related links

Phone installation process on page 23
Prerequisites on page 24
Administration methods on page 24
Installation checklist on page 25
Phone deployment in third-party call control setup on page 26

Prerequisites

Check the prerequisites to ensure that you have the required software and hardware before you
install the Avaya J100 Series IP Phones.

Software requirements

Ensure that your network already has the following components installed and configured:

• A DHCP server for providing dynamic IP addresses to the Avaya J100 Series IP Phones.

• A file server, an HTTP or an HTTPS for downloading the software distribution package and
the settings file.

For more information about installing and configuring the components, see their respective
documentation.

Hardware requirements

Ensure that the LAN uses:

• Ethernet Category 5e or Ethernet Category 6 cabling.

• Either the 802.3at PoE or the 802.3af PoE injector specification.

Related links

Phone installation without DES on page 24

Administration methods

You can use the following methods to administer the devices. The following table lists the
configuration parameters that you can administer through each of the corresponding methods.

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Phone installation

Method Can administer

IP addresses Tagging and

VLAN

Web UI

DHCP —

LLDP — — —

Settings file —

Network Time
Server

Quality of
Service

Application­specific
parameters

Administration
menu on the
phone

— —

Precedence of the methods

Most of the parameters are configured through multiple methods. If you configure a parameter
through more than one method, the device applies the settings of the method that has a higher
precedence. The following list shows the precedence of the methods in the highest to lowest
order:

1. Administration menu on the phone. When the parameter USE_DHCP is set to 1, the phone
gets the DHCP values from the DHCP rather than admin menu of the phone.

2. Settings file.

3. DHCP.

4. LLDP. There is an exception of LLDP getting a higher precedence than the Settings file
and DHCP when the layer 2 parameters, such as L2QVLAN, L2Q, L2QAUD, L2QVID,
L2QSIG, DSCPAUD, DSCPSIG, DSCPVID, and PHY2VLAN are set through LLDP.

Note:

When parameters of the Settings file are removed, or are not used, they reset to their default
value.

Related links

Phone installation without DES on page 24

Installation checklist

Use this checklist to gather, record, and verify the information during the installation.

No.

1 Check the prerequisites Prerequisites on page 24

2 Administer the VLAN VLAN overview on page 27

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Task Reference

Table continues…

setup 25

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IP PHONE

IP PHONE

D H C P

Provides IP address

& sets configurable

parameters for

provisioning

46xxsettings.txt

Sets the system
parameters for
configuration

Configures
user,
communication,
and session profile

WAN Link

Manages power
and provides
configurable
parameters
for provisioning

Provides Software

distribution package

and Settings file

N e t w o r k
F i l e
S e r v e r

Network server /
Switch (LLDP)

Manages power

& provides configurable

parameters for

provisioning

D N S

Provides domain name

server address

R o u t e r

Session Border
Controller

Avaya Aura

®

System Manager

Primary Call Server

Secondary Call Server

®

Initial setup and connectivity

No. Task Reference

3 Configure the servers Provisioning server

configuration on page 47

4 Configure the settings file Configuration parameters on

page 118

5 Configure the upgrade file Device upgrade process on

page 49

6 Install the phone Installing the phone on page 48

Related links

Phone installation without DES on page 24

Phone deployment in third-party call control setup

Phone setup with Session Border Controller (SBC)

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setup 26

Phone setup without Session Border Controller (SBC)

IP PHONE

IP PHONE

D H C P

Provides IP address

& sets configurable

parameters for

provisioning

46xxsettings.txt

Sets the system
parameters for
configuration

Configures
user,
communication,
and session profile

WAN Link

Manages power
and provides
configurable
parameters
for provisioning

Provides Software

distribution package

and Settings file

N e t w o r k
F i l e
S e r v e r

Network server /
Switch (LLDP)

Manages power

& provides configurable

parameters for

provisioning

D N S

Provides domain name

server address

R o u t e r

Avaya Aura

®

System Manager

Primary Call Server

Secondary Call Server

®

Phone installation

Related links

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Phone installation without DES on page 24

Virtual LAN (VLAN) overview

VLANs provide a means to segregate your network into distinct groups or domains. They also
provide a means to prioritize the network traffic into each of these distinct domains. For example,
a network may have a Voice VLAN and a Data VLAN. Grouping devices that have a set of
common requirements can greatly simplify network design, increase scalability, improve security,
and improve network management. Therefore, you must always use VLANs in your network.

The networking standard that describes VLANs is IEEE 802.1Q. This standard describes, in detail,
the 802.1Q protocol and how Ethernet frames get an additional 4 byte tag inserted at the
beginning of the frame. This additional VLAN tag describes the VLAN ID that a particular device
belongs to, and the priority of the VLAN tagged frame. Voice and video traffic typically get a higher
priority in the network as they are subject to degradation caused by network jitter and delay.

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setup 27

Initial setup and connectivity

VLAN separation

The Avaya J100 Series IP Phones has an internal network switch that is capable of using VLANs
to segregate traffic between the LAN port, the PC port and the internal port that goes to the CPU
of the phone. You can have VLAN functionality on this switch and configure the switch to isolate
the traffic destined for the CPU of the phone from the data destined to the PC port.

The configuration of the internal switch of the phone can be done through the Settings file,
LLDP or DHCP. It is preferable to configure the VLAN settings on the internal switch of the phone
through DHCP or LLDP as these protocols are run prior to, and during, network initialization. If that
is not possible then the Settings file configuration parameters can be used and the VLAN can
be started in automatic mode, which is the default mode.

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Attached device.
For example, computer

Network access
switch

Ethernet line
interface (PHY 1)

Computer port
(PC port)
(PHY2)

ingress egress ingress egress

LAN port

PC port

Internal Ethernet switch

CPU port

egress ingress

Phone's CPU

Phone

Phone installation

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Initial setup and connectivity

VLAN separation modes

Avaya J100 Series IP Phones supports two VLAN separation modes:

• No VLAN separation mode: In this mode the CPU port of the port receives untagged frames
and tagged VLAN frames on any VLAN irrespective of whether the phone sends untagged
frames or tagged frames. This traffic can be received from the PC port or LAN port. The
filtering of the frames is done by the CPU itself. In order to reduce unnecessary traffic to the
CPU, the administrator should configure only the necessary VLANs on the external switch
port, in particular, voice VLAN and data VLAN.

• Full VLAN separation mode: This is the default mode. In this mode the CPU port of the phone
receives tagged frames with VLAN ID = L2QVLAN whether they are from the LAN port or PC
port. The PC port receives untagged or tagged frames with VLAN ID = PHY2VLAN from the
LAN port. The PC port cannot send any untagged frames or tagged frames with any VLAN
ID, including the voice VLAN ID, to the CPU. Frames received externally on the PC port can
only be sent to the LAN port if they are untagged frames or tagged frames with VLAN ID=
PHY2VLAN. In this mode, there is a complete separation between CPU port and PC port. In
order to configure Avaya J100 Series IP Phones to work in this mode all the following
conditions must be met:

- VLANSEPMODE = 1 (default)

- L2Q = 0 (auto, default) or 1 (tag)

- L2QVLAN is not equal to 0

- PHY2VLAN is not equal to 0

- L2QVLAN is not equal to PHY2VLAN

- The phone actually sends tagged VLAN frames. This means that the DHCP server on
voice VLAN (L2QVLAN) is reachable and the phone receives IP address on voice VLAN.

If one of these conditions is not met then the phone works in no VLAN separation mode where all
kinds of traffic reaches the CPU port of the phone.

Note:

The phone can send tagged VLAN frames on the voice VLAN (L2QVLAN), but still not work in
full VLAN separation mode. For example, when PHY2VLAN = 0 or VLANSEPMODE = 0.

External switch configuration

Configure the following for the external switch port:

• Bind VLAN to the voice VLAN (L2QVLAN) and the data VLAN (PHY2VLAN). It is important to
restrict the VLAN binding when in No VLAN separation mode. This is because there is no
filtering by the internal phone switch and the CPU of the phone is subject to all the traffic
going through the phone. When in Full VLAN separation mode, the internal phone switch will
filter any tagged VLAN frames with VLANs other than voice VLAN (L2QVLAN) and data
VLAN (PHY2VLAN) in any case. However, you must configure only the necessary VLANs on
the external switch port.

• Set the default VLAN as the data VLAN (PHY2VLAN). This is the VLAN assigned by the
external switch port to untagged frames received from phone LAN port.

August 2018 Installing and Administering Avaya J100 series IP Phones in third-party call control

setup 30

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