Avaya XT XT5000, XT7000, XT7100, XT4300, XTE240 User Manual

Avaya IX Video Conferencing XT Series
User Guide

Release 9.2

June 2019

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Contents

Chapter 1: About the XT Series............................................................................................... 7

About the Models in the XT Series Product Line........................................................................ 9

Comparing Between XT Series Models................................................................................... 14

About the Built-In MCU.......................................................................................................... 16

Chapter 2: Getting Started..................................................................................................... 18

Initial Workflow for XT Series Users........................................................................................ 18

Controlling the XT Series....................................................................................................... 19

Accessing the XT Series Local Menu................................................................................ 20

About the XT Remote Control Unit.................................................................................... 21

Accessing XT Series Web Interface.................................................................................. 27

Navigating Menus with the Keyboard and Mouse............................................................... 28

Using Avaya Scopia® Control........................................................................................... 31

Applying basic settings.......................................................................................................... 32

Applying the Automatic Provisioning to Avaya XT Series Endpoints..................................... 33

Configuring Basic Settings with the Quick Setup Wizard..................................................... 34

Tips for Participating in a Videoconference.............................................................................. 41

Connecting Headphones to the Avaya XTE240........................................................................ 42

Chapter 3: Starting a New Call............................................................................................... 43

Starting a Meeting................................................................................................................. 43

Finding, Adding, Changing or Deleting Contacts...................................................................... 48

Finding, Adding, Changing or Deleting Groups........................................................................ 51

Understanding Presence........................................................................................................ 51

Viewing and changing Presence status............................................................................. 53

Subscribing to contacts.................................................................................................... 54

Accepting or rejecting subscription requests...................................................................... 55

Viewing the status of other users...................................................................................... 55

Unsubscribing from contacts............................................................................................ 56

Directly calling a telepresence instance from another telepresence instance.............................. 56

Chapter 4: Participating in Meetings..................................................................................... 58

Joining a Meeting from the XT Series Calendar....................................................................... 58

Moving the PTZ Camera's Position......................................................................................... 59

Adjusting the Default Volume Settings..................................................................................... 60

Presenting Content from Your Computer................................................................................. 62

Screen Link and Mobile Link............................................................................................ 63

Connecting a Computer to the XT Series using the DVI port............................................... 65

Connecting a Computer to the XT Series using the HD1 port.............................................. 68

Presenting Content by Connecting your Computer to the XT Series.................................... 69

Changing Your Own Video Layout.......................................................................................... 70

Blocking your own Audio and Video........................................................................................ 73

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Contents

Blocking All Incoming Calls (DND).......................................................................................... 75

Blocking All Calls Except from Trusted Contacts...................................................................... 75

Using chat............................................................................................................................ 76

Using a touchscreen.............................................................................................................. 78

Chapter 5: Moderating Meetings........................................................................................... 79

Moderating a Videoconference............................................................................................... 79

Changing the Video Layout for all Participants......................................................................... 81

Recording Meetings............................................................................................................... 83

Uploading a recording file to a USB.................................................................................. 86

Clearing the transfer status.............................................................................................. 86

Validating Recordings...................................................................................................... 87

Live-streaming...................................................................................................................... 89

Starting and stopping live-streaming................................................................................. 89

Chapter 6: Configuring Advanced User Settings................................................................ 90

Setting Call Answering Preferences........................................................................................ 90

Activating the Screen Saver................................................................................................... 91

Enabling and Configuring Recording....................................................................................... 92

Saving Meeting Snapshots (Avaya XTE240 only)..................................................................... 97

Setting PIN Codes for the XT Series....................................................................................... 98

Confirming Call Disconnections.............................................................................................. 99

Configuring Multi-Stream Switching (MSS) video................................................................... 100

Chapter 7: Troubleshooting the Avaya XT Series.............................................................. 102

Viewing System Information for Customer Support................................................................. 102

Viewing the quality of your call.............................................................................................. 103

Resolving Monitor Display Problems..................................................................................... 105

Resolving Problems Viewing Computer Content.................................................................... 107

Resolving XT Remote Control Unit Problems......................................................................... 108

Restoring Default User Settings............................................................................................ 108

Cannot Control with Keyboard and Mouse............................................................................. 110

Resolving Video or Audio Disruptions.................................................................................... 111

Resolving download problems.............................................................................................. 111

Downgrading to version 8.x.................................................................................................. 112

Chapter 8: Resources........................................................................................................... 113

Documentation.................................................................................................................... 113

Finding documents on the Avaya Support website............................................................ 116

Avaya Documentation Portal navigation........................................................................... 117

Training.............................................................................................................................. 118

Support............................................................................................................................... 118

Using the Avaya InSite Knowledge Base......................................................................... 119

June 2019 Avaya IX Video Conferencing XT Series User Guide 6

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Chapter 1: About the XT Series

The Avaya XT Series is a set of dedicated videoconferencing endpoints which incorporate state-of­the-art video technology for high definition (HD) conferencing. You can also locally host
videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly
works with a wide variety of endpoints, including H.323, SIP, software endpoints, mobile device
endpoints, and ISDN endpoints (via 100 Gateway).

Figure 1: XT Series products

This section provides an overview of the general features and capabilities available in the XT Series:

• Excellent video quality, with resolutions of up to 1080p at an unprecedented 60 frames per
second (fps), depending on the model.

• Support for dual HD video streams, allowing PC presentations to be shared alongside video
from the camera in resolutions of up to 1080p at 60fps, depending on the model.

• Quickly and seamlessly share content on your computer with other endpoints.

• DVD-quality audio with up to 48 kHz sampling rate audio encoding capability, depending on the
model. The sampling rate is a measure of the accuracy of the audio when it is digitized. The XT
Series endpoints are shipped with different microphones depending on the model. You can add
dedicated Microphone Pods or additional analog microphones if required.

• The Avaya XT7000 Series and the Avaya XT5000 Series support stereo audio in point to point
calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported

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About the XT Series

also by the remote party, when in a point to point SIP or H.323 call using AAC-LD, G.719 or
OPUS audio codecs. When stereo is active, the additional POD microphone does not capture
audio in the room, but it is available to mute/unmute the system.

• High quality video and audio even with limited bandwidth or poor network conditions, by using
these compression methods (in addition to standard H.263 and H.264). It requires both sides of
the transmission (sending and receiving endpoints) to support this protocol.

- H.264 Scalable Video Coding Technology (SVC) in point-to-point calls. SVC extends the H.
264 codec standard to dramatically increase error resiliency and video quality without the
need for higher bandwidth.

- H.264 High Profile is a standard for compressing video by up to 25% over the H.264
Baseline Profile, enabling high definition calls to be held over lower call speeds.

- H.265 supersedes H.264 as a compression standard, allowing high quality calls with even
lower bandwidth consumption (Avaya XT7000 Series only).

- NetSense is a proprietary Equinox Solution technology which optimizes the video quality
according to the available bandwidth to minimize packet loss. As the available bandwidth of
a connection varies depending on data traffic, NetSense's sophisticated algorithm
dynamically scans the video stream, and then reduces or improves the video resolution to
maximize quality with the available bandwidth.

• Ability to record videoconferences to a locally connected USB drive or the network and to save
them to a generic remote server - which could be Equinox Streaming and Recording for
content management and playback - using FTP/S (may require license, depending on the
model).

You can only directly record to the network if your Equinox Solution includes an Equinox
Streaming and Recording server, the XT Series is managed by Equinox Management, and the
meeting is hosted by a Equinox Media Server (or older model).

• For an even better experience, Scopia® Control enables you to remotely control the XT Series
features using the intuitive touch interface of an iOS device. It may require license, depending
on the model.

• Secure point-to-point video calls and videoconferences, via encrypted connections or using
TLS. You can have up to three remote encrypted participants in a videoconference.

Important:

Using encryption is subject to local regulation. In some countries it is restricted or limited
for usage. For more information, consult your local reseller.

Among the latest XT Series products are Avaya IX Room System XT7100 and Avaya XT4300.

The Avaya IX Room System XT7100 is the new generation Avaya flagship product in the Avaya XT
Series of room systems. The XT7100 incorporates dual 1080p/60fps live video and content, HD
audio, H.265, H.264 High Pofile and Scalable Video Coding (SVC), and nine sites multiparty calling.
H.265 saves up to 50% bandwidth with respect to H.264 High Profile. Dual HDMI input allows
simultaneous connection of two cameras in switching mode for a full coverage of large rooms or
auditoriums.

In the Avaya IX Room System XT7100, you can use HD1 input for presentation content with a
resolution up to 4K, while using HD2 for a live camera. This feature provides a further differentiator

June 2019 Avaya IX Video Conferencing XT Series User Guide 8

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About the Models in the XT Series Product Line

in the flagship endpoint of the XT Series because UltraHD content capture is key for several vertical
applications, such as telemedicine.

The Avaya XT4300 offers outstanding value and cost-effective full HD video collaboration
specifically designed for the needs of smaller and mid-sized conference rooms. The Avaya XT4300
offers optional embedded multi-party conferencing with support for up to four participants, also with
mixed PC, Mobile, and room system clients.

Related links

About the Models in the XT Series Product Line on page 9
Comparing Between XT Series Models on page 14
About the Built-In MCU on page 16

About the Models in the XT Series Product Line

The Avaya XT Series is a set of dedicated videoconferencing endpoints which incorporate state­of-the-art video technology for high definition (HD) conferencing. You can also locally host
videoconferences with the built-in MCU on most XT Series models. The XT Series seamlessly
works with a wide variety of endpoints, including H.323, SIP, software endpoints, mobile device
endpoints, and ISDN endpoints (via 100 Gateway).

This section provides an overview of each model in the XT Series product line. To easily compare
the different Avaya XT Series endpoints, see Comparing Between XT Series Models on page 14.

The Avaya XT Series includes the following models:

• Avaya XT7000 Series

Designed for top performance and quality, the Avaya XT7000 Series offers excellent video
quality (1080p video at 60 frames per second) while saving on bandwidth costs. With the new
H.265 video compression standard, you can have the same high quality video while
consuming less bandwidth (up to 50%, relative to endpoints with H.264 High Profile). H.265
conferences enable multiple calls with up to eight remote participants, using H.265 tx/rx for
live video in all the calls (where supported by the remote party). The Avaya XT7000 Series
also supports mixed H.265 SIP/H.323 calls in the same meeting. This is a unique feature of
the Avaya XT7000 Series Embedded MCU. You require a license to support multipoint calls
with up to eight remote participants.

For unparalleled large room coverage, you can connect two PTZ cameras and two 3-way
Microphone Pods. The 3-way Microphone Pod provides superb signal-to-noise ratios, which
isolates speakers' voices over background noise and gives a crisp high quality sound.

The Avaya XT7000 Series offers full High Definition (HD) resolution of up to 4K (a horizontal
resolution in the order of 4,000 pixels) for presentation content whilst also supporting a live
camera.

The Avaya XT7000 Series supports stereo audio in point to point calls when an Avaya POD
microphone is used. Stereo audio is only available if it is supported also by the remote party,

June 2019 Avaya IX Video Conferencing XT Series User Guide 9

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About the XT Series

when in a point to point SIP or H.323 call using AAC-LD, G.719, or OPUS audio codecs.
When stereo is active, the additional POD microphone does not capture audio in the room,
but it is available to mute/unmute the system.

Figure 2: Avaya XT7000 Series

• Avaya XT5000 Series

With HD video resolution of up to 1080p video at 60 frames per second (fps), the Avaya
XT5000 Series sets the standard for an exceptional videoconferencing experience, and is
designed for easy setup and control.

The 3-way Microphone Pod provides superb signal-to-noise ratios, which isolates speakers'
voices over background noise and gives a crisp high quality sound. You can also add a
second microphone for unparalleled large room coverage.

The Avaya XT5000 Series supports stereo audio in point to point calls when an Avaya POD
microphone is used. Stereo audio is only available if it is supported also by the remote party,
when in a point to point SIP or H.323 call using AAC-LD, Opus, or G.719 audio codecs.
When stereo is active, the additional POD microphone does not capture audio in the room,
but it is available to mute/unmute the system.

The Avaya XT5000 Series 720 provides HD video resolution of 720p at 60 fps and 5x optical
zoom, with the option to upgrade to 1080p at 60fps and 10x optical zoom.

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About the Models in the XT Series Product Line

Figure 3: Avaya XT5000 Series

You can quickly convert a regular meeting room into a videoconferencing room by adding the
Avaya XT Meeting Center Cart to the Avaya XT5000 Series. The Avaya XT Meeting Center
Cart allows you to mount up to two HD 1080p monitors on a mobile stand.

Figure 4: Avaya XT Meeting Center Cart

• Avaya XT4000 Series

Experience cost-effective HD videoconferencing with the Avaya XT4000 Series, which was
designed specifically for small meeting rooms. The Avaya XT4300 offers HD resolution of
1080p at 60 fps and 5x optical zoom, with the option to upgrade to 15x total zoom (5x optical
and 3x digital).

June 2019 Avaya IX Video Conferencing XT Series User Guide 11

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About the XT Series

• Avaya Telepresence Platform

Experience the immersive feeling of telepresence using the Avaya Telepresence Platform
platform. The excellent video quality in each of the three cameras, combined with high-quality
audio, give the feeling of an in-person meeting.

Depending on the XT Codec Unit used in your XT Telepresence deployment, you can inherit
the features of the Avaya XT5000 Series or Avaya XT7000 Series.

Figure 5: The Avaya XT4000 Series

Figure 6: Avaya Telepresence Platform

• Avaya IX Executive XTE240

Designed as a professional personal endpoint, the Avaya IX Executive XTE240 (XT
Executive) is an all-in-one HD videoconferencing desktop endpoint and PC monitor. The
Avaya XTE240 fully integrates with your PC or Mac. Using a unique control application, you
can place calls, join videoconferences, and navigate the system menus with your computer's
keyboard and mouse. The XT Remote Control Unit can be used as well.

June 2019 Avaya IX Video Conferencing XT Series User Guide 12

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About the Models in the XT Series Product Line

The Avaya XTE240 has a built-in, high-quality HD camera with a maximum resolution of
1080p at 30 frames per second (fps) together with the display. To fit your videoconferencing
needs, you can also connect an optional XT Premium Camera with PTZ capability.

Figure 7: Avaya XTE240

The Avaya XT7000 Series, Avaya XT5000 Series, Avaya XT4300 and Avaya XTE240 can also
locally host HD continuous presence videoconferences with their built-in MCU. You can choose a
license of up to 4 or 9 participants.

Important:

The Avaya XTE240 and Avaya XT4300 can host up to four video participants.

Depending on your deployment and the model, you can locally host videoconferences with other
endpoints (including H.323, SIP, Scopia XT Desktop clients, Avaya Equinox® clients, and ISDN
endpoints, if your deployment includes an ISDN gateway such as 100 Gateway) without relying on
an external media server or MCU. You can locally host videoconferences with the following
editions:

• XT Series MCU Edition

The XT Series MCU Edition allows you to host videoconferences with standard H.323, SIP,
and ISDN (via 100 Gateway) endpoints on your chosen XT Series model.

June 2019 Avaya IX Video Conferencing XT Series User Guide 13

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About the XT Series

• XT Series SMB Edition

The XT Series SMB Edition allows you to host videoconferences with a variety of different
endpoints on your chosen XT Series model: Scopia XT Desktop clients, Avaya Equinox
clients, H.323, SIP, and ISDN (via 100 Gateway) endpoints.

It includes the software of the Scopia XT Desktop Server which must be deployed in the
DMZ.

Important:

If your license allows nine participants, you can include up to eight remote endpoints.

For more information on the SMB Solution deployment, see Avaya Equinox® Solution Guide.

Related links

About the XT Series on page 7

Comparing Between XT Series Models

This section provides a comparison between the models of the Avaya XT Series product line. For
an overview, see About the XT Series on page 7.

The following table summarizes the differences between each of the models in the XT Series.

®

Table 1: Differences in features for models in the XT Series

Feature Avaya XT7100 Avaya XT5000

Series/ Avaya

XT5000 Series

720

Maximum
resolution

1080p 60fps 1080p 60fps

Avaya XT5000
Series 720: 720p
60fps (1080p
optional)

Avaya XTE240 Avaya XT4300 Avaya

1080p at 30fps
(built-in camera)
or 60fps (PTZ
camera)

Telepresence

Platform

1080p 60fps 1080p x3 at

60fps

Table continues…

June 2019 Avaya IX Video Conferencing XT Series User Guide 14

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Comparing Between XT Series Models

Feature Avaya XT7100 Avaya XT5000

Series/ Avaya

XT5000 Series

720

Hosting with
built-in MCU

Up to 9 video
participants

Up to 9 participants
(optional)

(optional)

The audio
participants
number has
been extended
to be always up
to 9

Camera PTZ camera

3 camera ports
(6 with Avaya XT
Series Camera
Switch)

Optical zoom 12x (with the

Avaya Deluxe
Camera)

PTZ camera

2 camera ports (5
with Avaya XT
Series Camera
Switch)

10x

Avaya XT5000
Series 720: 5x (10x
optional)

Total zoom
(optical x
digital)

Bandwidth
efficiency

48x (with the
Avaya Deluxe
Camera)

H.265

SVC (point-to­point calls only)

NetSense

40x (optional for
Avaya XT5000
Series 720)

SVC (point-to-point
calls only)

NetSense

H.264 High Profile

H.264 High
Profile

High-quality
audio

44.1 kHz
sampling rate
and stereo audio
(requires Avaya

44.1 kHz sampling
rate and stereo
audio (requires
Avaya Pod)

Pod)

Avaya XTE240 Avaya XT4300 Avaya

Telepresence

Platform

Up to 4
participants
(optional)

Built-in USB
camera with
digital PTZ only

Up to 4
participants
(optional)

PTZ camera

1 camera port

—

PTZ disabled
after calibration

(additional PTZ
camera
optional)

10x (for optional

5x 10x

camera)

40x (for optional
camera)

SVC (point-to­point calls only)

NetSense

H.264 High
Profile

44.1 kHz
sampling rate
and stereo
audio (requires
Avaya Pod)

15x (optional) PTZ disabled

after calibration

SVC (point-to­point calls only)

NetSense

H.264 High

SVC

NetSense

H.264 High
Profile

Profile

44.1 kHz
sampling rate
and stereo
audio (requires
Avaya Pod)

44.1 kHz
sampling rate
and stereo audio
(requires Avaya
Pod)

Table continues…

June 2019 Avaya IX Video Conferencing XT Series User Guide 15

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About the XT Series

Feature Avaya XT7100 Avaya XT5000

Series/ Avaya

XT5000 Series

720

Type of
microphone

Additional
Ethernet
connection
speed

Scopia
Control
license

Recording

Keyboard and
mouse
control
(Avaya IX
Room System
XT Control)

®

Premium 3-way
Microphone Pod

10/100/1000
Mbps

— — — —

3-way Microphone
Pod

10/100/1000 Mbps
(optional for Avaya
XT5000 Series

720)

Optional for Avaya
XT5000 Series 720

Optional for Avaya
XT5000 Series 720

Avaya XTE240 Avaya XT4300 Avaya

Telepresence

Platform

One way
microphone
POD + cable

(Microphone
Pod optional)

10/100/1000
Mbps

Optional Optional

Optional Optional —

1-way
Microphone Pod

10/100/1000
Mbps (optional)

3-way
Microphone Pod

10/100/1000
Mbps

Related links

About the XT Series on page 7

About the Built-In MCU

You can use your Avaya XT Series to join a videoconference hosted on an external MCU or you
can host a meeting on the built-in MCU if available.

A Multipoint Control Unit (MCU) connects several endpoints to a single videoconference. It can
manage multiple separate conferences simultaneously. It manages the audio mixing and creates
the video layouts, adjusting the output to suit each endpoint's capabilities (transcoding). The term
MCU refers to any Avaya or third party MCU.

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About the Built-In MCU

You can add a license to most XT Series models to activate the built-in MCU to host
videoconferences locally (see Deployment Guide for Avaya XT Series):

• MCU4 can host videoconferences with up to four participants (one local, three remote), with

additional calls (up to eight) being placed in audio-only mode.

• MCU9 can host videoconferences with up to nine participants (one local, eight remote).

Important:

The Avaya XTE240 and Avaya XT4300 can host up to four video participants.

The embedded MCU can mix standard definition and HD endpoints in the same meeting, without
one impacting on the other. The built-in MCU also supports both wide-screen (16:9) and standard
formats (4:3), incorporating them seamlessly into the video layout. In order to conserve bandwidth,
you can limit the number of participants that the embedded MCU can host.

While generating the video layout, the built-in MCU must shrink each participant's image to fit the
layout. So while the composite video layout remains in HD, each participant's image within the
layout can reach a maximum resolution of 448p.

When using the XT Series as an MCU only, not participating locally, we recommend blocking the
audio and video input from this XT Series during the meeting. You can do this by enabling privacy
settings. You can block the audio and video input completely or you can ensure that only users
with a PIN can access the audio and video.

For the best experience when using the XT Series MCU Edition, we recommend activating the
license known as Maximum bandwidth extension (12Mbps total for all participants) to avoid
sending video at the default lower 6Mbps total for all participants (see Deployment Guide for
Avaya XT Series).

You can disable the embedded MCU at any time.

Related links

About the XT Series on page 7

June 2019 Avaya IX Video Conferencing XT Series User Guide 17

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Chapter 2: Getting Started

Important:

You can access the XT Series using a browser (Web UI) or the end point main menu (Graphical
User Interface, GUI). Not all figures in this manual show both interfaces. Some figures show
either the web UI or the end point main menu. The field and menu names on both interfaces are
almost identical.

To get started with video calls and videoconferences, activate the product and use the quick setup
wizard to configure the basic settings of the unit. We recommend following the workflow described in

Initial Workflow for XT Series Users on page 18.

Related links

Initial Workflow for XT Series Users on page 18
Controlling the XT Series on page 19
Applying basic settings on page 32
Tips for Participating in a Videoconference on page 41
Connecting Headphones to the Avaya XTE240 on page 42

Initial Workflow for XT Series Users

About this task

To quickly get started with your XT Series, follow the steps in this workflow.

Before you begin

Your system administrator should install and activate your XT Series. For details, see the following
documentation:

• Quick Setup Guide for Avaya XT Series: Explains the simplest configuration necessary for

the system to work properly.

• Safety Instructions leaflet for Avaya XT Series

• Deployment Guide for Avaya XT Series

Your system administrator may have customized certain features described in this guide to suit the
environment of your company.

June 2019 Avaya IX Video Conferencing XT Series User Guide 18

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Controlling the XT Series

Procedure

1.

Turn on the XT Codec Unit by pressing the

2. (Avaya XTE240 only) Connect your computer to use the XT Series as your monitor, as
described in

3. Configure the basic settings required to start using the XT Series, as described in

Configuring Basic Settings with the Quick Setup Wizard on page 34.

You can use the XT Remote Control Unit or Scopia® Control as well as the web interface
to control the XT Series (see Controlling the XT Series on page 19).

4. (Avaya XTE240 only) To use your computer's mouse and keyboard to make video calls
from XT Series and to customize your settings, see Navigating Menus with the Keyboard

and Mouse on page 28.

Connecting a Computer to the XT Series using the DVI port on page 65.

Power key on the XT Remote Control Unit.

5. Set up your phonebook to easily dial your contacts, as described in

Changing or Deleting Contacts on page 48.

6. You can now start video calls and meetings (see Starting a New Call on page 43).

7. If your endpoint has an embedded MCU (license required), you can also host
videoconferences, as described in

8. Customize XT Series settings to best fit your needs, as described in Configuring Advanced

User Settings on page 90.

Related links

Getting Started on page 18

Moderating Meetings on page 79.

Controlling the XT Series

There are a number of ways to interact with the Avaya XT Series:

• Use the XT Remote Control Unit locally on the endpoint itself to navigate the menus (GUI)
and perform user functions and advanced configuration. You view the results on a connected
monitor.

• (Avaya XTE240 only) Use a keyboard and mouse of a computer connected to the endpoint to
navigate its menus instead of the XT Remote Control Unit. This also requires a connected
monitor.

• Use the Scopia® Control app for iOS devices to control user-level functionality of the XT
Series via an intuitive touch interface. This app is limited to user features, and does not
extend to administration or advanced configuration. For more information, see User Guide for
Scopia® Control.

• Use the XT Series's web interface to perform nearly all features from the unit's web page.

• Use Equinox Management's administrator web interface to perform system upgrades,
backups, and add your endpoint to the organization's address book (see Deployment Guide
for Avaya XT Series).

Finding, Adding,

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Getting Started

Related links

Getting Started on page 18
Accessing the XT Series Local Menu on page 20
About the XT Remote Control Unit on page 21
Accessing XT Series Web Interface on page 27
Navigating Menus with the Keyboard and Mouse on page 28
Using Avaya Scopia® Control on page 31

Accessing the XT Series Local Menu

About this task

After switching on the XT Series, the main menu appears on the connected monitor.

To navigate the local menus, use the XT Remote Control Unit or for Avaya XTE240 only, you can
use a keyboard and mouse. You can also access the system via the web, where the main screen
is laid out differently (see

Accessing XT Series Web Interface on page 27).

Figure 8: XT Series main menu

The main menu offers the following features:

• Call starts audio and video calls.

• Contacts allows you to view, edit, and call a contact.

• Calendar allows you to view and join meetings scheduled for this endpoint.

• Present starts sharing content from your computer, or displays the connected computer's
content.

• Control Camera adjusts camera position.

• Recording allows you to record and playback a videoconference (may require a license).

• Configure adjusts settings and checks the system status.

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Controlling the XT Series

Before you begin

(Avaya XTE240 only) To navigate menus with a keyboard and mouse, you must first connect your
computer and then complete the Quick Setup Wizard which ends with installing the Avaya IX
Room System XT Control utility to use the keyboard and mouse for menu navigation (see

Installing Avaya IX Room System XT Control to Use Keyboard and Mouse (Avaya XTE240) on

page 39).

Procedure

1. Check the light on the front of the XT Codec Unit. When it is connected to power but
switched off, the LED blinks.

2.

Press the power
When switched on, the LED remains on (no blinking).

3. (Avaya XTE240 only),Access the main menu by pressing ok/menu on the XT Remote
Control Unit, or select the Avaya IX Room System XT Control icon on your taskbar.

4. The system home page appears on the monitors.

When you access the system for the first time only, the Quick Setup wizard is displayed
(see

Configuring Basic Settings with the Quick Setup Wizard on page 34).

key on the XT Remote Control Unit to turn on the XT Codec Unit.

5. Navigate using the XT Remote Control Unit or on the Avaya XTE240 only, you can also
use the keyboard and mouse.

Related links

Controlling the XT Series on page 19

About the XT Remote Control Unit

There are several ways to control the Avaya XT Series. This section explains how to use the XT
Remote Control Unit to navigate the endpoint's menus which are displayed on the endpoint's
monitor. Without a monitor, you cannot interact using the XT Remote Control Unit.

Other ways to control and interact with the XT Series include:

• Using the web interface (see Accessing XT Series Web Interface on page 27).

• (Avaya XTE240 only) Using your keyboard and mouse (see Navigating Menus with the

Keyboard and Mouse on page 28).

• Using Scopia® Control on an iOS device to control user functionality (see User Guide for
Scopia® Control).

The XT Remote Control Unit has an improved design for a more efficient videoconferencing
experience (

Figure 9: The XT Remote Control Unit (Simplified) on page 22).

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Standby or activate.

Press and hold to

switch off.

Switch between numbers

and letters

Disconnect or
end a meeting

Dial a call

Press and hold

to toggle Do not disturb

Backspace

Navigate through the

menu and move

camera

Back

Volume

Camera zoom

Mute your mic.

Press and hold to

hide your video.

Local/remote camera

Press and hold to

switch inputs.

Switch video layouts.

Press and hold for

layouts menu.

Start/end presentation

Getting Started

Figure 9: The XT Remote Control Unit (Simplified)

Scroll through menus and options using the arrow keys and pressing the ok/menu key to select
an item. There is also an advanced version of the remote control available.

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Standby or activate.

Press and hold to

switch off.

Enter numbers or characters.

Hold to recall preset.

Open Contacts

Dial a call

Disconnect or

end a meeting

Press and hold

to toggle Do not disturb

Press to select a menu item.

Long press to change input mode.

Back/undo.

Toggle graphic

menu on

home page.

Press to delete.

Hold to clear.

Toggle graphic

menu everywhere.

Start/end

presentation

(Arrow keys)

Navigate menus.

Move camera.

Press red and green keys

to activate programming mode.

Enter two digits to program.

Zoom

Volume

Press to toggle video mute.

Hold to toggle Do not disturb.

Press to toggle audio mute.

Hold to toggle privacy.

Help

Press to change input source.

Hold to toggle local/remote.

Press to change multi-image type.

Hold to toggle Open layout page.

Change layouts

Press to select

far end

Press to select

near end

Press Memo then enter

two digits to position
near camera as preset.
Press Select then enter

two digits to select

saved near or far preset.

Controlling the XT Series

Enter letters and digits into a field using the remote's keypad on the XT Remote Control Unit. The
system displays the current entry method to the right of the field (Figure 11: Entry method

displayed to the right of an input field on page 24). You can switch entry methods by pressing the

1/a/A button repeatedly while the cursor is in the input field, to switch between abc1 (default) for
lower case alphanumeric characters, ABC for upper case characters only (no digits), abc for just
lower case characters only (no digits), and 123 for digits only. To enter a letter or number, press a
key repeatedly to cycle through its characters.

Figure 10: The XT Remote Control Unit (Advanced)

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Getting Started

Figure 11: Entry method displayed to the right of an input field

During a videoconference, you can send DTMF tones via the keypad. DTMF is often used to
communicate with an MCU or other device which accepts DTMF commands. For example, to
display the DTMF menu in a call hosted on the Scopia Elite MCU or the Equinox Conferencing
Media Server, press * at any time. For more information, see User Guide for Scopia Elite MCU.

Some additional shortcuts from the XT Remote Control Unit include:

• Press and hold a number key to recall a camera preset (0-9).

• [XTE240] In the Layouts page, press the 'near/far' key to switch between your computer and

the remote computer.

• [XTE240] Press and hold Inputs to toggle between your computer and the remote content,

when receiving a presentation.

Table 2: Remote Control Shortcuts

Keyboard Simplified Remote

Control

Esc Back Back To move the current

F1 -- Help

F2, F6 Layouts Pip For example, you can

F3 Far/Near Far/Near Far/Near switches

Advanced Remote
Control

Notes/Tips

camera when you are in
the main menu, press C
or Back. Press C again
to access the main
menu.

see the remote video in
a big window and your
local video in a smaller
window.

between the local and
remote cameras. For
example, when the Far
icon appears, all inputs,
presets, and camera
movements are directed
towards the far camera
and far active speaker.

Table continues…

June 2019 Avaya IX Video Conferencing XT Series User Guide 24

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Controlling the XT Series

Keyboard Simplified Remote

Control

F4 Holding the Layouts key Layouts Controls the content of

F5 Contacts Contacts

Pause Hold Mute (Video

Privacy)

Backspace DEL C On the advanced remote

Enter/Return OK OK Press and hold OK to

Insert Call Call

Delete Disconnect Disconnect

Home Hold Ok (Menu) Hold Ok (Menu)

End Hold Near/Far (Inputs) Inputs Use to switch rapidly

Page Up Zoom+ Zoom+

Page Down Zoom - Zoom -

Arrow Up Arrow Up Arrow Up

Arrow Down Arrow Down Arrow Down

Arrow Left Arrow Left Arrow Left

Arrow Right Arrow Right Arrow Right

Mute (Ext. Keyboard) Mute Mute Press and hold the Mute

Volume+ (Ext.
Keyboard)

Volume- (Ext. Keyboard) Volume- Volume-

Volume+ Volume+

Advanced Remote
Control

Video Privacy

Notes/Tips

the visible windows. For
example, you can
choose to see which
video appears in the
bigger window.

control, hold the C key to
completely erase the
field content.

toggle the input editing
mode (1/a/A). Press OK
to place a call.

between local and
remote cameras.

key to toggle privacy.

Related links

Controlling the XT Series on page 19
Pairing an XT Remote Control Unit on page 26

June 2019 Avaya IX Video Conferencing XT Series User Guide 25

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Getting Started

Pairing an XT Remote Control Unit

About this task

If you have multiple XT Series units in the same room, you can pair a XT Remote Control Unit with
its XT Codec Unit so that every unit has its dedicated remote, so when you press a key on a
remote, it triggers an action on the correct XT Series unit. Enter the same numeric code in both
the XT Series and its XT Remote Control Unit to pair them. By default all remotes and endpoints
use the same code 01.

Procedure

1. Access the general settings. From the XT Series web interface, select Basic Settings >
General. From the endpoint's main menu, select Configure > General.

Figure 12: General Settings

You can use the XT Remote Control Unit's initial default pairing to perform this task.

2. Enter a two-digit numeric code between 01 and 96 in the Remote Control Code field.

3. From the web interface only, select Save.

4. On the Simplified XT Remote Control Unit, press the * and # keys simultaneously until its
RED light blinks twice. On the advanced remote control unit, press the RED and GREEN
keys simultaneously until the GREEN light becomes RED.

June 2019 Avaya IX Video Conferencing XT Series User Guide 26

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Controlling the XT Series

Figure 13: Setting the code on the XT Remote Control Unit

5. Using the keypad, type the same number used in the Remote control code field.

When the code is not the default 01, the system displays the paired remote icon with its
new code at the top-right corner of the screen.

6. Select Finish in the web interface, or select OK on the endpoint.

Related links

About the XT Remote Control Unit on page 21

Accessing XT Series Web Interface

About this task

This procedure describes how to access the Avaya XT Series web interface, which supports the
following internet browsers:

• Internet Explorer version 8 or later

• Google Chrome version 11 or later

• Mozilla Firefox version 3.6 or later

• Apple Safari version 5 or later

• Opera version 11 or later

• Microsoft Edge 38 or later (EdgeHTML v14)

If you have a monitor, you can find the IP address at the top bar of the endpoint's monitor.

Before you begin

Web access is enabled by default. If it was disabled, you can enable it and configure the security
details as described in Deployment Guide for Avaya XT Series.

Procedure

1. Open any of the supported internet browsers and access the XT Series login page by
entering the system's IP address, like http://1.2.3.4/.

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Getting Started

2. Enter the username and password.

Figure 14: Logging into the XT Series web interface

The default username for the web interface is Admin with the password 1234.

Important:

We recommend changing the default credentials after logging in for the first time, as
described in the Deployment Guide for Avaya XT Series.

3. (Optional) Select the web interface language from the

Language list.

4. Select Login.

Related links

Controlling the XT Series on page 19

Navigating Menus with the Keyboard and Mouse

About this task

On the Avaya XTE240 only, you can navigate through endpoint menus using your computer's
keyboard and mouse instead of the remote control, by running a PC or Mac program called Avaya
IX Room System XT Control. It also allows you to seamlessly switch between your computer
screen and the system menus. If you are using Avaya IX Room System XT Control1 to control
more than one Avaya XTE240 device, it displays the list of controlled devices. You can see the
connection status of each device and you can delete devices that you no longer require. By
default, your computer screen is always displayed when you are not in a call.

1

Avaya IX Room System XT Control is not available if your Avaya XTE240 has been configured to operate as a ‘standard
room endpoint’ only.

June 2019 Avaya IX Video Conferencing XT Series User Guide 28

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Controlling the XT Series

Figure 15: Controlling your Avaya XTE240 with your computer

Avaya IX Room System XT Control also offers shortcuts for some commonly used tasks, such as
sharing content during a call.

You can still use the XT Remote Control Unit at any time (see About the XT Remote Control

Unit on page 21 for details).

Before you begin

To access the endpoint's main menu using your keyboard and mouse, you must first perform the
following procedures:

1. Connect your computer to the Avaya XTE240 to use it as your computer's monitor (see

Connecting a Computer to the XT Series using the DVI port on page 65).

2. Perform the initial setup described in

Configuring Basic Settings with the Quick Setup
Wizard on page 34. The last step of the quick setup wizard is installing the Avaya IX

Room System XT Control utility (see Installing Avaya IX Room System XT Control to Use

Keyboard and Mouse (Avaya XTE240) on page 39).

Procedure

1.

Select the Avaya IX Room System XT Control icon in your taskbar:

The icon turns gray indicating the keyboard and mouse control the endpoint navigation, the
menus appear on the screen, and the mouse cursor is now a square . Move the mouse

all the way to the edge of the screen to ensure the square icon follows its movements.

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Getting Started

Important:

On the Avaya XTE240, the system menus are automatically activated when you receive an
incoming call to allow you accept or reject the call.

2. Avaya IX Room System XT Control enables a number of functions using the keyboard or
mouse (see

Table 3: Using the keyboard or mouse with Avaya IX Room System XT

Control on page 30).

Table 3: Using the keyboard or mouse with Avaya IX Room System XT Control

Function Using your keyboard Using your mouse Using XT Remote

Control Unit

Select an option Press Enter. Click on the option. Press ok/menu.

Enter text Use the keyboard. N/A Use the XT Remote

Control Unit keypad to
enter letters and digits.

Go back to previous
page

Navigate endpoint
menus

Move windows in
video layout

Switch control to
computer

Zoom in or out - Scroll up or down Press the zoom keys.

Press Esc. Click on an empty area on the

screen.

Press the arrows then
Enter.

- Drag and drop the windows to

Press Esc, Backspace,
or Ctrl+Shift+1.

Select the option. Use the arrow keys then

the desired position.

Select the window in the layout
representing your desktop.

Press Back.

ok/menu.

Press and hold Layouts

and select the
desired layout (see

Changing Your Own
Video Layout on

page 70).

When you are not in a

call, press Present,

Delete or Back.

Related links

Controlling the XT Series on page 19
Connecting to a Avaya XTE240 as a Room Endpoint on page 30

Connecting to a Avaya XTE240 as a Room Endpoint

About this task

If using the Avaya XTE240 as a room endpoint, you must first connect to Avaya IX Room System
XT Control before using your keyboard and mouse to control the Avaya XTE240. The

appears, indicating that authentication is required.

If you are using the Avaya XTE240 as a personal endpoint, you only authenticate the first time you
connect your computer.

June 2019 Avaya IX Video Conferencing XT Series User Guide 30

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