Epson V500 User Manual

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User’s Guide

This User’s Guide is the on-screen guide to your Perfection V500 Office scanner. Click a topic below to get started.

Overview of Your Scanner Features

These features help you create the best possible scans, no matter what shape your original is in.

Guide to the Scanner Parts

Check this section to identify the parts of your scanner, read its light status, and use its buttons.

Placing Originals on the Scanner

Follow the steps here to place your original documents, photos, film strips, or slides on the scanner.

Scanning Documents or Photos

Follow the step-by-step instructions here to scan documents or photos using any of the available scanning methods.

Scanning Film or Slides

Follow the step-by-step instructions here to scan film strips or slides using any of the available scanning methods.

Scanning Special Projects

Follow the instructions here for specific scanning projects you may need to create.

Using the Optional Automatic Document Feeder

Follow the steps here to install the optional Automatic Document Feeder and use it to scan multi-page documents.

Maintenance

Follow the guidelines here to maintain and transport your scanner.

Solving Problems

If you have a problem using your scanner or its software, check here for solutions.

Technical Specifications

Check here for technical details about your scanner and its accessories.

Safety

Operating System Versions

Home > Overview of Your Scanner Features

Overview of Your Scanner Features

These features help you create the best possible scans, no matter what shape your original is in.

Color Restoration

Dust Removal

Digital ICE Technology and Digital ICE Lite Technology

Backlight Correction

Available Scanning Methods

Home > Guide to the Scanner Parts

Guide to the Scanner Parts

Check these sections to identify the parts of your scanner, read its light status, and use its buttons.

Scanner Parts

Light and Buttons

Home > Placing Originals on the Scanner

Placing Originals on the Scanner

Follow the steps here to place your original documents, photos, film strips, or slides on the scanner.

Placing Documents or Photos

Placing Film or Slides

Home > Scanning Documents or Photos

Scanning Documents or Photos

Follow the step-by-step instructions here to scan documents or photos using any of the available scanning methods.

Starting a Scan With the Scanner Buttons

Starting a Scan With Epson Scan

Starting a Scan With Another Scanning Program

Selecting Epson Scan Settings

Home > Scanning Film or Slides

Scanning Film or Slides

Follow the step-by-step instructions here to scan film strips or slides using any of the available scanning methods.

Starting a Scan With the Scanner Buttons

Starting a Scan With Epson Scan

Starting a Scan With Another Scanning Program

Selecting Epson Scan Settings

Home > Scanning Special Projects

Scanning Special Projects

Follow these instructions for specific scanning projects you may need to create.

Restoring Color

Removing Dust Marks

Removing Dust and Scratch Marks from Film and Slides Using Digital ICE Technology

Fixing Backlit Photos

Using the Scanner as a Copier

Scanning Directly to a PDF File

Scanning Directly to an E-mail

Converting Scanned Documents Into Editable Text

Scanning and Printing Color Accurate Images

Assigning Another Windows Program to a Scanner Button

Home > Using the Optional Automatic Document Feeder

Using the Optional Automatic Document Feeder

Follow the steps here to install the optional Automatic Document Feeder and use it to scan multi-page documents.

Unpacking the Automatic Document Feeder

Installing the Automatic Document Feeder

Loading Documents in the Automatic Document Feeder Scanning Using the Automatic Document Feeder Cleaning and Replacing the Paper Path Guide

Home > Maintenance

Maintenance

Follow the guidelines here to maintain and transport your scanner.

Cleaning the Scanner

Replacing the Scanner Light Source

Transporting the Scanner

Home > Solving Problems

Solving Problems

Troubleshooting

If you have a problem using your scanner or its software, check here for solutions.

Reading the Status Light

Scanner Problems

Scanning Software Problems

Scan Quality Problems

Film or Slide Scanning Problems

Optional Automatic Document Feeder Problems

Uninstalling Your Scanning Software

Where To Get Help

Epson Technical Support

Home > Technical Specifications

Technical Specifications

Check here for technical details about your scanner and its accessories.

System Requirements

Scanner Specifications

Optional Automatic Document Feeder Specifications

Home > Safety

Important Safety Instructions

Restrictions on Copying

Read all these instructions, and follow all warnings and instructions marked on the scanner.

In this document, warnings, cautions, and notes indicate the following:

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of this product.

Place the scanner close enough to the computer for the interface cable to reach it easily. Do not place or store the scanner or the AC adapter outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. Do not use with wet hands.

Place the scanner and the AC adapter near an electrical outlet where the adapter can be easily unplugged.

Caution:

Be sure the AC adapter meets the relevant local safety standards.

The AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the adapter cord and do not allow the AC adapter or the cord to be stepped on or run over. Be particularly careful to keep the AC adapter cord straight at the end and the point where it enters the AC adapter.

Use only the AC adapter that comes with your scanner. Using any other adapter could cause fire, electrical shock, or injury.

The AC adapter is designed for use with the scanner with which it was included. Do not attempt to use it with other electronic devices unless specified.

Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.

When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

If you use an extension cord with the scanner, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the electrical outlet does not exceed the electrical outlet’s ampere rating. Do not place multiple loads on the electrical outlet.

Never disassemble, modify, or attempt to repair the AC adapter, scanner, or scanner option by yourself except as specifically explained in the scanner’s guides.

Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of electrical shock hazards.

Unplug the scanner and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the scanner or the AC adapter; the scanner or the AC adapter has been dropped or the case has been damaged; the scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.)

Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners.

If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet.

For United States users:

WARNING:

The cords included with this product contain chemicals, including lead, known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. (provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 et seq)

Restrictions on Copying

Observe the following restrictions to ensure responsible and legal use of your scanner.

Copying of the following items is prohibited by law:

Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities

Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage

Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

A note concerning responsible use of copyrighted materials

Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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Home > Copyright and Trademarks

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON® is a registered trademark and Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

Perfection® is a registered trademark and Micro Step Drive is a trademark of Epson America, Inc.

Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

Adobe®, Adobe Reader®, Acrobat®, and Photoshop® are registered trademarks of Adobe Systems Incorporated.

Apple®, ColorSync®, and Macintosh® are registered trademarks of Apple Inc. ABBYY® and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House.

Intel® is a registered trademark of Intel Corporation.

PowerPC® is a registered trademark of International Business Machines Corporation.

Epson Scan Software is based in part on the work of the Independent JPEG Group.

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Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Digital ICE is a trademark of Kodak.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

CPD-27555

Home > Operating System Versions

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows Vista, XP, XP x64, and 2000.

Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.

Windows XP refers to Windows XP Home Edition and Windows XP Professional.

Windows XP x64 refers to Windows XP Professional x64 Edition. Windows 2000 refers to Windows 2000 Professional.

Macintosh refers to Mac OS X.

Mac OS X refers to Mac OS X 10.3.9 - 10.5.x.

Home > Overview of Your Scanner Features

Color Restoration

Using the Color Restoration feature in your scanning software, you can transform an old, faded, or badly exposed photo into one with true-to-life color and sharpness.

Original image		Color Restoration applied

For instructions on using this feature, see Restoring Color.

Home > Overview of Your Scanner Features

Dust Removal

Using the Dust Removal feature in your scanning software, you can virtually “clean” the dust marks from your originals as you scan them.

Original image		Dust Removal applied

Note:

Before scanning your originals, carefully remove any dust that you can see on them.

Do not use Dust Removal to scan film or slides that do not contain dust marks; otherwise your scanned image may be distorted or blurred.

For instructions on using this feature, see Removing Dust Marks.

For more accurate, hardware-based dust or scratch removal from your color film or slides, you can use the Digital ICE Technology feature. See Digital ICE Technology and Digital ICE Lite Technology for details.

Home > Overview of Your Scanner Features

Digital ICE Technology and Digital ICE Lite Technology

Your scanner and its Epson Scan software are equipped with the Digital ICE Technology and Digital ICE Lite Technology features that remove dust or scratch marks from color film or slides.

Original image		Digital ICE Technology applied

Digital ICE Technology is a hardware-based dust removal method that is more accurate than the Dust Removal feature. Digital ICE Technology can remove dust or scratch marks without affecting the image composition. However, it takes longer to scan using Digital ICE Technology and also uses more of your system resources. For faster (but less accurate) dust removal, try removing dust marks using the Dust Removal feature. See Dust Removal for details.

For instructions on using Digital ICE Technology to restore damaged images as you scan, see Removing Dust and Scratch Marks from Film and Slides Using Digital ICE Technology.

Note:

You cannot use Dust Removal and Digital ICE Technology at the same time.

You cannot use Digital ICE Technology when scanning printed photos on the document table.

Home > Overview of Your Scanner Features

Backlight Correction

Using the Backlight Correction feature in your scanning software, you can remove shadows from photos that have too much background light.

Original image		Backlight Correction applied

For instructions on using this feature, see Fixing Backlit Photos .

Home > Overview of Your Scanner Features

Available Scanning Methods

Using the Scanner Buttons

Using Epson Scan

Your scanner gives you a variety of ways to scan images. You can select the method that works best for the project you are scanning and the way you like to work.

Using the Scanner Buttons

The buttons on the scanner let you automatically open scanning software and scan your image to a program or file.

a. Scan to PDF button

b. Scan to E-mail button

c. Copy button

d. Start button

Documents or photos: See Starting a Scan With the Scanner Buttons.

Film or slides: See Starting a Scan With the Scanner Buttons.

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Using Epson Scan

Epson Scan lets you control all aspects of scanning and includes four modes.

Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This is the default mode in Epson Scan.

Home Mode lets you customize some scanning settings and check their effects with a preview image.

Office Mode lets you quickly select settings for scanning text documents and check their effects with a preview image.

Professional Mode gives you total control of your scanning settings and lets you check their effects with a preview image.

You can use Epson Scan as a “standalone” program to scan your image to a file on your computer.

Documents or photos: See Starting a Scan With Epson Scan. Film or slides: See Starting a Scan With Epson Scan.

You also use Epson Scan whenever you scan with another TWAIN-compliant program, such as Adobe Photoshop Elements.

Documents or photos: See Starting a Scan With Another Scanning Program. Film or slides: See Starting a Scan With Another Scanning Program.

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Home > Guide to the Scanner Parts

Scanner Parts

a.scanner cover

b. Scan to PDF button

c. Scan to E-mail button

d. Copy button

e. Start button

f.power switch

a.document mat

b.transparency unit transportation lock

c.document table

d.carriage

a.DC inlet

b.OPTION port

c.scanner transportation lock

d.USB interface connector

e.cover cable

Home > Guide to the Scanner Parts

Light and Buttons

Light

Buttons

The scanner has four buttons for scanning operations. The status light indicates whether the scanner is operating normally.

a. Scan to PDF button

b. Scan to E-mail button

c. Copy button

d. Start button

e.status light

Light

The status light is next to the Start button.

Color Indicator

Status

Green On

Flashing

Orange Flashing

(None) Off

Meaning

Ready to scan images.

Initializing or scanning.

An error has occurred. See Reading the Status Light for more information.

The scanner is off.

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Buttons

Before using the scanner buttons, make sure you have installed Epson Scan and the Epson Event Manager.

Button

Start

Copy

Scan to E-

mail

Scan to PDF

Function

Epson Scan starts.

The Copy Utility starts.

Epson Scan automatically scans, then the Send File Via E-mail window appears.

The Scan to PDF window appears.

Documents or photos: See Starting a Scan With the Scanner Buttons.

Film or slides: See Starting a Scan With the Scanner Buttons.

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Home > Placing Originals on the Scanner

Placing Documents or Photos

Placing Large or Thick Documents

Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status.

Caution:

Do not place heavy objects on the document table glass and do not press the glass with too much force.

Open the scanner cover.

Make sure the document mat is installed inside the cover. If it is not installed, see Replacing the Document Mat for instructions.

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