Epson TM-T82II-I User Manual

4 (1)

Technical Reference Guide

Product Overview

Describes features for the product.

Setup

Describes setup and installation of the product and peripherals.

Application Development Information

Describes how to control the printer and necessary information when you develop applications.

Handling

Describes how to handle the product.

Appendix

Describes general specifications and character code tables.

M00075704

Rev. E

Cautions

No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

The contents of this document are subject to change without notice. Please contact us for the latest information.

While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation. Windows® is registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

microSD is registered trademarks of SD Card Association.

Wi-Fi®, WPATM, and WPA2TM are either registered trademarks or trademarks of Wi-Fi Alliance®. QR Code® is a registered trademark of DENSO Wave Incorporated.

AndroidTM is a trademark of Google Inc.

IOS® is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

All other trademarks are the property of their respective owners and used for identification purpose only.

ESC/POS® Command System

Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands.

ESC/POS is compatible with most Epson POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

© Seiko Epson Corporation 2014-2016. All rights reserved.

2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the

following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

 

Provides information that must be observed to prevent damage to the equipment or loss of data.

 

Possibility of sustaining physical injuries.

CAUTION

 

Possibility of causing physical damage.

 

 

Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

3

Warnings

To avoid risk of electric shock, do not set up this product or handle cables during a

thunderstorm

WARNING Never insert or disconnect the power plug with wet hands.

Doing so may result in electric shock.

Handle the power cable with care.

Improper handling may lead to fire or electric shock.

Do not modify or attempt to repair the cable.

Do not place any heavy object on top of the cable.

Avoid excessive bending, twisting, and pulling.

Do not place the cable near heating equipment.

Check that the plug is clean before plugging it in.

Be sure to push the plug all the way in.

Be sure to use the specified power source.

Connection to an improper power source may cause fire or electric shock.

Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself.

Improper repair work can be dangerous.

Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

4

Cautions

Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

CAUTION Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

Take care not to injure your fingers on the manual cutter

When you remove printed paper

When you perform other operations such as loading/replacing roll paper

Do not open the roll paper cover without taking the necessary precautions, as this can result in injury from the autocutter fixed blade.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not knock or strike the printer. This may cause defective print.

Do not catch cables or place foreign matter under the printer.

Use the UL-approved peripherals (only for North American users).

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product's suitability after a full evaluation.

5

About this Manual

Aim of the Manual

This manual aims to provide all the information necessary for the development, design, and installment of POS systems, order entry systems, and other receipt issuing systems that use TM- T82II-i.

Manual Content

The manual is made up of the following sections:

Chapter 1

Product Overview

Chapter 2

Setup

Chapter 3

Application Development Information

Chapter 4

Handling

Appendix

Product Specifications

 

Option Specifications

 

Setting Items for Software Setting Mode

 

Character Code Tables

6

Contents

 

■ For Safety ..............................................................................................................................

3

Key to Symbols .......................................................................................................................................

3

Warnings .................................................................................................................................................

4

Cautions..................................................................................................................................................

5

■ Restriction of Use ..................................................................................................................

5

■ About this Manual................................................................................................................

6

Aim of the Manual.................................................................................................................................

6

Manual Content ....................................................................................................................................

6

■ Contents................................................................................................................................

7

Product Overview ........................................................................

11

■ Features...............................................................................................................................

11

■ Product Configurations......................................................................................................

13

Bundled items.......................................................................................................................................

13

Options..................................................................................................................................................

13

■ Part Names and Functions ................................................................................................

14

Power Switch ........................................................................................................................................

14

Power Switch Cover.............................................................................................................................

14

Roll paper cover / Cover open lever.................................................................................................

15

Cutter cover .........................................................................................................................................

15

Control Panel........................................................................................................................................

15

Interfaces ..............................................................................................................................................

16

Status LED..............................................................................................................................................

17

Push Button ...........................................................................................................................................

17

Wired LAN Status LED...........................................................................................................................

18

Wireless LAN cable set (optional) LED ...............................................................................................

18

■ Online and Offline ..............................................................................................................

19

Online ....................................................................................................................................................

19

Offline ....................................................................................................................................................

19

■ Error Status...........................................................................................................................

20

Automatically Recoverable Errors......................................................................................................

20

Recoverable Errors...............................................................................................................................

20

Unrecoverable Errors ...........................................................................................................................

21

■ NV Memory ........................................................................................................................

22

NV Graphics Memory..........................................................................................................................

22

Memory Switches (Customized Value)..............................................................................................

22

R/E (Receipt Enhancement) ..............................................................................................................

22

Maintenance Counter ........................................................................................................................

22

Setup .............................................................................................

23

■ Flow of Setup ......................................................................................................................

23

■ Installing the Product .........................................................................................................

28

Installing the Printer Vertically .............................................................................................................

29

7

Hanging the Printer on a Wall .............................................................................................................

30

■ Changing the Paper Width................................................................................................

32

■ Adjusting the Paper Roll Near-End Sensor .......................................................................

33

■ Installing the microSD Card...............................................................................................

35

■ Connecting the Product to the Network ..........................................................................

36

For Wired LAN connection ..................................................................................................................

36

For Wireless LAN Interface ...................................................................................................................

36

■ Connecting the Peripherals ..............................................................................................

39

Connecting the Customer Display.....................................................................................................

39

Connecting the Optional External Buzzer .........................................................................................

39

Connecting the Serial Communication Device ...............................................................................

42

Key Input Device via a USB Interface.................................................................................................

42

Connecting the Cash Drawer.............................................................................................................

43

■ Connecting the AC Adapter.............................................................................................

44

■ Attaching the Power Switch Cover ...................................................................................

45

■ Setting the Memory Switches/Receipt Enhancement....................................................

46

Functions ...............................................................................................................................................

48

■ Network Setting ..................................................................................................................

57

Confirming Network Setting ................................................................................................................

59

Initializing the Network Setting ............................................................................................................

60

■ Enabling PHP.......................................................................................................................

62

■ Enabling HTTPS Communication .......................................................................................

63

■ Settings for Server Direct Print ...........................................................................................

64

■ Settings for Connected Devices .......................................................................................

65

■ Registering Web Contents .................................................................................................

67

Creating Web Contents ......................................................................................................................

67

Specifications for when PHP is enabled.............................................................................................

68

Verifying the integrity of Web contents with md5 files .....................................................................

69

Certificate files ......................................................................................................................................

69

Registering Web Contents...................................................................................................................

70

■ Settings for Spooler.............................................................................................................

72

■ Settings for Print Forwarding ..............................................................................................

73

■ Settings for Device Data Notification ...............................................................................

74

Application Development Information......................................

75

■ Controlling the Printer ........................................................................................................

75

Epson ePOS SDK ...................................................................................................................................

76

ePOS-Device XML.................................................................................................................................

77

ePOS-Print XML......................................................................................................................................

79

Server Direct Print .................................................................................................................................

80

Device Data Notification.....................................................................................................................

81

Web Server ............................................................................................................................................

82

Spooler and Print Forwarding..............................................................................................................

83

■ Software and Manuals.......................................................................................................

86

How to Get Manuals and the Utility ...................................................................................................

88

8

■ EPSON TMNet WebConfig ..................................................................................................

89

Starting EPSON TMNet WebConfig .....................................................................................................

89

Help Screen Display .............................................................................................................................

89

Version Screen Display .........................................................................................................................

89

General Information.............................................................................................................................

90

Information - Wired - TCP/IP ................................................................................................................

91

Information - Wireless - TCP/IP .............................................................................................................

91

Information - Web Contents................................................................................................................

92

Information - Time.................................................................................................................................

92

Web Service Settings - Device Admin - Printer..................................................................................

93

Web Service Settings - Device Admin - Customer Display ..............................................................

94

Web Service Settings - Device Admin - Key Input Device...............................................................

95

Web Service Settings - Device Admin - Serial Communication Device ........................................

95

Web Service Settings - Device Admin - Search Printer ....................................................................

96

Web Service Settings - Spooler - Settings...........................................................................................

96

Web Service Settings - Spooler - Print forwarding .............................................................................

97

Web Service Settings - Web Contents - Update Settings.................................................................

98

Web Service Settings - Server Access - Direct Print ..........................................................................

99

Web Service Settings - Server Access - Status Notification............................................................

100

Web Service Settings - Server Access - Device Data Notification................................................

101

System Settings - Network - Wired ....................................................................................................

102

System Settings - Network - Wired - TCP/IP ......................................................................................

102

System Settings - Network - Wireless .................................................................................................

103

System Settings - Network - Wireless - TCP/IP...................................................................................

104

System Settings - Security - Authenticate Server.............................................................................

104

System Settings - Security - SSL ..........................................................................................................

105

System Settings - Proxy - Proxy...........................................................................................................

106

System Settings - Time - Time .............................................................................................................

106

Admin Settings - Maintenance - Reset ............................................................................................

107

Admin Settings - Administrator Information - Administrator...........................................................

107

Admin Settings - Administrator Information - Password..................................................................

107

PHP settings .........................................................................................................................................

108

■ Status sheet.......................................................................................................................

109

■ Setting/Checking Modes ................................................................................................

115

Self-test Mode .....................................................................................................................................

115

NV Graphics Print Mode....................................................................................................................

116

Receipt Enhancement Information Print Mode..............................................................................

117

Software Setting Mode ......................................................................................................................

118

Hexadecimal Dumping Mode..........................................................................................................

121

■ Easy Setup.........................................................................................................................

122

■ Checking/Updating TM-i Firmware ................................................................................

123

Checking the TM-i Firmware Version ................................................................................................

123

Updating TM-i Firmware .....................................................................................................................

123

Handling .....................................................................................

125

■ Installing and Replacing Roll Paper ...............................................................................

125

■ Removing Jammed Paper ..............................................................................................

127

■ Cleaning the Printer .........................................................................................................

128

Cleaning the Printer Case .................................................................................................................

128

Cleaning the Thermal Head..............................................................................................................

128

9

■ Preparing for Transport.....................................................................................................

129

Appendix....................................................................................

131

■ Product Specifications.....................................................................................................

131

Software Specifications .....................................................................................................................

132

Controllable Peripherals ....................................................................................................................

133

Printing Specifications ........................................................................................................................

134

Character Specifications...................................................................................................................

135

Printable Area.....................................................................................................................................

139

Printing and Cutting Positions............................................................................................................

140

Paper Specifications ..........................................................................................................................

140

Electrical Characteristics ...................................................................................................................

141

Environmental Conditions..................................................................................................................

142

External Dimensions and Mass..........................................................................................................

143

AC Adapter.........................................................................................................................................

144

■ Option Specifications ......................................................................................................

144

Wireless LAN Cable Set (OT-WL01)....................................................................................................

144

Customer Display (DM-D110) ............................................................................................................

144

■ Setting Items for Software Setting Mode ........................................................................

145

■ Character Code Tables ...................................................................................................

148

10

Chapter 1 Product Overview

Product Overview

This chapter describes features of the product.

Features

TM-T82II-i is a receipt printer which can print directly from a smart device application or Web application.

This product supports ePOS-Device *1 and ePOS-Print *2 and are capable of controlling POS

peripherals or network compatible TM printers. 1

*1: ePOS-Device: Epson original technology to control TM printers or POS peripherals via a smart device application or Web application. This technology is realized by ePOS-Device Service running on the products.

*2: ePOS-Print: Epson original printing function that has a high compatibility with a variety of systems supported by XML and Web services. This technology is realized by the ePOS-Print

Service running on the products.

11

Functions

Enables connection to peripherals (customer displays, barcode scanners, etc) via a USB or serial interface.

The Epson ePOS SDK is provided for iOS, Android and Windows application, and Web application development.

The Epson ePOS SDK is a software development kit that integrates the ePOS-Print SDK and the ePOS-Device SDK. It is recommended that application software developed with the ePOS-Device SDK is migrated to the Epson ePOS SDK. For detail, refer to the Migration Guide included with the Epson ePOS SDK.

Uses the communication box *1 function to enable communications between applications. This function allows for communications, etc. between tablet terminals. (ePOS-Device SDK, ePOS-Device XML)

Supports Server Direct Print that sends a request for print data from the product to the Web server at regular intervals.

Since print data can be saved in the spooler, applications can be released from processing print jobs regardless of the printer status. *2

When a network printer is registered, print forwarding process can be realized. Also, if the printer is not ready to print, you can print from another printer. *2

Device data notification function is realized, allowing for notifications to be sent from devices such as barcode scanners to Web servers to trigger applications. *2

Equipped with Web server that supports the scripting language "PHP" and database "SQLite3".

Enables HTTPS *3 communication.

Supports TLS 1.2. SSL3.0 is not supported. *4

*1: For more information on the communication box, see the ePOS-Device SDK for iOS User's Manual, the ePOS-Device SDK for Android User's Manual, the ePOS-Device SDK for JavaScript

User's Manual, and the ePOS-Device XML User's Manual. *2: TM-i firmware Ver. 4.1 or later.

*3: TM-i firmware Ver. 4.3 or later. *4: TM-i firmware Ver. 4.4 or later.

For information on how to use these functions, see "Controlling the Printer" on page 75.

12

Chapter 1

Product Overview

 

 

 

 

 

 

 

Product Configurations

 

 

 

 

Bundled items

 

 

 

 

• AC adapter

 

 

 

 

• AC cable *

 

 

 

 

• Roll paper (for operation check)

 

 

 

 

• Roll paper guide for 58 mm width paper

 

 

 

 

 

 

 

 

 

• Start Here

 

 

1

• Manual CD

 

Power switch cover

Waterproof power switch cover

Wall-hanging bracket

Screws for installing the wall-hanging bracket

Rubber feet for vertical installation

Switch panel for vertical installation

*May not be included depending on the areas and models.

Options

Affixing tape for fixing the printer (Model: DF-10)

Buzzer unit (Model: OT-BZ20)

Wireless LAN cable set (Model: OT-WL01)

Customer display (Model: DM-D110)

13

Part Names and Functions

Control panel

Roll paper cover Manual cutter

Cutter cover

Cover open lever

Power switch cover

Power switch

Power Switch

Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)

Before turning on the product, be sure to check that the AC adapter is connected to the power supply.

CAUTION

After the product is turned on, it requires about 30 seconds until it is ready to print.

Power Switch Cover

Install the power switch cover that comes with the TM-T82II-i onto the printer to prevent inadvertent changing of the power switch, to prevent tampering, and to improve the appearance of the printer.

To operate the power switch, insert an object with a pointed tip such as a ballpoint pen into the hole on the power switch cover.

A waterproof cover for the power switch is also included.

If an accident occurs with the power switch cover attached, unplug the power cord immediately.

WARNING Continued use of the printer may cause fire or electric shock.

Use the waterproof power switch cover if the printer is installed in a humid location or exposed to water. If current leakage occurs, it could result in electric shock.

14

Chapter 1 Product Overview

Roll paper cover / Cover open lever

When setting or replacing the roll paper, use the cover open lever to open the roll paper cover.

Do not open the roll paper cover during printing or while the autocutter is operating.

Cutter cover

The autocutter is inside the cutter cover. Open the cover when roll paper is jammed in the printer or

to return the cutter blade manually.

1

 

Control Panel

 

 

 

 

 

 

 

 

 

(Power) LED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error LED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper LED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Feed button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name

Status

 

 

 

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

(Power) LED

On

Power is being supplied.

 

 

 

 

 

 

 

 

 

 

 

Off

Power is not being supplied.

 

 

 

 

 

 

 

 

 

 

Error LED

Off

Normal operation (online)

 

 

 

 

 

 

 

 

 

 

 

On

Immediately after the power is turned on or immediately after a reset

 

 

(offline).

 

 

Automatically goes off after a while to indicate that the printer is ready.

The end of the roll paper is detected, and when printing has stopped (offline). If this happens, replace the roll paper.

 

Flashing

An error has occurred

 

 

(For details about the flash codes, see "Error Status" on page 20.)

 

 

 

Paper LED

Off

There is a sufficient amount of roll paper remaining.

 

 

 

 

On

There is little or no roll paper remaining.

 

 

 

 

Flashing

A self-test printing standby state and macro execution standby state

 

 

Feed button

Pressing this button once feeds the roll paper by one line. Holding this button down

 

feeds the roll paper continuously.

15

Interfaces

Serial port

Ethernet port

Drawer kick

connector

Protective cover

micro SD card slot

DC-in connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB host ports

 

 

 

 

 

 

 

 

 

 

 

 

USB device port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name

 

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Drawer kick connector

Connects a cash drawer or the optional buzzer unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet port

 

 

 

 

 

Connect the LAN cable here to connect to the network.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB host port (Type A)

Connects peripherals via a USB interface.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB device port (Type B)

Connects a computer when setting the product with TM-T82II Utility.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DC-In connector

 

 

 

 

 

Connects a AC adapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

microSD card slot

Used when using the PHP function.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Serial port

 

 

 

 

 

Connects a serial communication device.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When connecting USB interface devices, make sure to check the devices or manuals,

 

 

 

 

etc. for current consumption. The total value should be 800 mA or less. Never use

CAUTION

 

devices that provide no information on current consumption.

Make sure that the protective cover is securely fit into place while the product is oper-

ating.

For Ethernet ports, make sure that the outdoor aerial LAN cables are connected through a surge protector. Failure to do so may lead to device error resulting from indirect lightning.

16

Chapter 1 Product Overview

Status LED

With the status LED on the rear of the product, you can check the interface board status.

Status LED

LED

Description

 

 

 

 

 

1

On (Green)

Operating normally.

 

 

 

 

 

 

 

On (Orange)

Starting up.

 

 

 

If the status LED is on in orange even after 30 seconds have passed since the

 

 

 

printer is turned on, repair is required.

 

 

 

 

 

 

Off

Power is not turned on.

 

 

 

If the status LED is off even if the printer is turned on, repair is required.

 

 

 

 

 

 

Push Button

Push button

Press the push button with a thin object such as a tweezers.

The push button has the following functions:

Status sheet printing:

Make sure the product is turned on, press the push button for approximately 3 seconds. When you release the button, a status sheet on which network parameters are printed will be ejected. (See "Confirming with a status sheet" on page 59.)

Initialization:

Make sure the product is turned on, press the push button for approximately 10 seconds. When you release the button, network setting (Wired LAN/ Wireless LAN) will be initialized. (See "Initializing the Network Setting" on page 60.)

To print a status sheet, release the push button within 10 seconds. If the button is kept down for 10 seconds or more, the network setting will be initialized.

Press the push button after the status LED color has changed from orange to green. After the printer is turned on, it takes about 20 to 30 seconds until the status LED color changes to green.

Even if the button is pressed while the status LED is on in orange, the button will not operate.

17

Wired LAN Status LED

With the Wired LAN Status LED on the rear of the product, you can check the communication status

of the product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED (Green)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED (Yellow)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED

Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Green

On

 

 

Link established

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flashing

 

 

Transmitting/receiving data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

Link not established

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yellow

On

 

 

100BASE-TX

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

10BASE-T

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless LAN cable set (optional) LED

With the LED on the wireless LAN unit, you can check the communication status of the product.

 

 

 

LED (Green)

 

 

 

 

 

 

 

LED

 

Description

 

 

 

 

Off

The wireless LAN unit is not connected to the product. Or the product power is OFF.

 

 

 

 

Flashing

This wireless LAN unit is connected to the product and is in operation.

 

 

 

 

Flashing rapidly

This wireless LAN unit is connected to the product and is in operation.

This unit is communicating on a network.

 

 

 

 

 

18

Chapter 1 Product Overview

Online and Offline

Online

When no events to go offline have occurred, the printer is online and ready for normal printing.

Offline

The printer automatically goes offline under the following conditions:

1

• During power on (including resetting with the interface) until the printer is ready

During the self-test

When the roll paper cover is open.

While roll paper is fed using the Feed button.

When printing stops due to end of paper. (When the roll paper end sensor detects the end of paper or the printer is set so that printing stops upon detection of roll paper near-end.)

Macro execution standby state

When an error has occurred

19

Error Status

There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Check the error LED flash code.

When connection to peripherals fails, check the status LEDs at the lower rear of the product.

Automatically Recoverable Errors

Printing is no longer possible when automatically recoverable errors occur. They can be recovered

easily, as described below.

Error

Error description

Error LED flash code

Recovery measure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Roll paper cover

The roll paper cover was

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recovers automatically

open error

opened during printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

when the roll paper

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

cover is closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Print head

A high temperature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recovers automatically

temperature

outside the head drive

LED ON

 

 

 

 

 

 

 

 

 

when the print head

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

error

operating range was

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cools.

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

detected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recoverable Errors

Printing is no longer possible when recoverable errors occur. They can be recovered easily by turning

the power on again after eliminating the cause of the error.

Error

Error description

Error LED flash code

Recovery measure

 

 

 

 

 

 

 

 

 

 

 

 

Autocutter error

Autocutter does not

 

 

 

 

 

 

 

 

 

Remove the jammed

 

work correctly.

LED ON

paper or foreign matter in

 

 

the printer, close the roll

 

 

LED OFF

 

 

paper cover, and then

 

 

Approx. 160 ms

 

 

 

 

 

Approx. 2560 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

turn the power on to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

recover.

 

 

 

 

 

 

 

 

 

 

 

 

20

Chapter 1 Product Overview

Unrecoverable Errors

If the same error occurs again even after turning the power back on, contact your dealer or a Epson

service center.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error

Error description

Error LED flash code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Memory R/W error

After R/W checking, the printer does not

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

work correctly.

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

High voltage error

The power supply voltage is extremely high.

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low voltage error

The power supply voltage is extremely low.

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CPU execution error

The CPU is executing an incorrect address.

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Internal circuit

Internal circuits are not connected correctly.

LED ON

 

 

 

 

 

 

 

 

 

 

 

 

connection error

 

LED OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 160 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Approx. 2560 ms

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

NV Memory

The product's NV memory (Non-Volatile Memory) stores data even after the product power is turned off. NV memory contains the following memory areas for the user:

NV graphics memory

Memory switches (customized value)

R/E (Receipt Enhancement)

Maintenance counter

As a guide, NV memory rewriting should be 10 times or less a day when you program applications.

CAUTION

NV Graphics Memory

Graphics, such as shop logos to be printed on receipts, can be stored.

Use the TM-T82II Utility to register graphics.

To check the registered graphics, select [Operation Check] - [Print Logo] in TM-T82II Utility.

For detailed information about the TM-T82II Utility, see the TM-T82II Utility User’s Manual.For information about how to use the NV graphics memory print mode, see "NV Graphics

Print Mode" on page 116.

Memory Switches (Customized Value)

With the memory switches (customized value), which are software switches for the product, you can set paper width, print density, font, power supply unit capacity, automatic paper cut, and paper reduction. See "Setting the Memory Switches/Receipt Enhancement" on page 46.

R/E (Receipt Enhancement)

Graphics, such as shop logos can be printed on top or bottom of receipts by setting R/E (Receipt

Enhancement). For information about R/E, see "Setting the Memory Switches/Receipt

Enhancement" on page 46.

Maintenance Counter

With this function, printer information, such as the number of line feeds, the number of autocuts and product operation time after the printer starts working, is automatically stored in NV memory. You can read the information with the TM-T82II Utility or in a self-test to use it for periodical checks or part replacement.

22

Chapter 2 Setup

Setup

This chapter describes the installation and setup procedure of the product and peripherals required to use the product.

You can utilize "Easy Setup", which enables settings to the TM-i to be made in a simple manner using a USB memory that contains a file of EPSON TMNet WebConfig setting values.

For detail, refer the “TM-i series Easy Setup Guide”.

Flow of Setup

The setting items are different depending on the system to be used. Check the items by referring to

 

"Controlling the Printer" on page 75.

 

• Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML (page 24)

 

2

• Server Direct Print (page 25)

 

• Device Data Notification (page 26)

 

 

• Using This Product as a Web Server (page 27)

 

This chapter consists of the following sections along with the setup flow of the product and

 

peripherals.

 

In this setup flow, necessary items are in a frame with a solid line. Optional items are explained in an frame with a dotted line.

23

Epson TM-T82II-I User Manual

Epson ePOS SDK, ePOS-Device XML, ePOS-Print XML

Settings for Printer

1.Installing the Product (page 28)

2.Changing the Paper Width (page 32)

3.Adjusting the Paper Roll Near-End Sensor (page 33)

4.Connecting the Peripherals (page 39)

5.Connecting the Product to the Network (page 36)

6.Connecting the AC Adapter (page 44)

7.Attaching the Power Switch Cover (page 45)

8.Setting the Memory Switches/Receipt Enhancement (page 46)

Settings for EPSON TMNet WebConfig

9. Network Setting (page 57)

10.Enabling HTTPS Communication (page 63)

11.Settings for Connected Devices (page 65)

12.Settings for Spooler (page 72)

13.Settings for Print Forwarding (page 73)

24

Chapter 2 Setup

Server Direct Print

Settings for Printer

1. Installing the Product (page 28)

2. Changing the Paper Width (page 32)

3.Adjusting the Paper Roll Near-End Sensor (page 33)

4.Connecting the Peripherals (page 39)

5.Connecting the Product to the Network (page 36)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6. Connecting the AC Adapter (page 44)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. Attaching the Power Switch Cover (page 45)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8. Setting the Memory Switches/Receipt Enhancement (page 46)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Settings for EPSON TMNet WebConfig

9.Network Setting (page 57)

10.Settings for Server Direct Print (page 64)

11.Settings for Connected Devices (page 65)

12.Settings for Spooler (page 72)

13.Settings for Print Forwarding (page 73)

25

Device Data Notification

Settings for Printer

1.Installing the Product (page 28)

2.Changing the Paper Width (page 32)

3.Adjusting the Paper Roll Near-End Sensor (page 33)

4.Connecting the Peripherals (page 39)

5.Connecting the Product to the Network (page 36)

6.Connecting the AC Adapter (page 44)

7.Attaching the Power Switch Cover (page 45)

8.Setting the Memory Switches/Receipt Enhancement (page 46)

Settings for EPSON TMNet WebConfig

9.Network Setting (page 57)

10.Settings for Connected Devices (page 65)

11.Settings for Device Data Notification (page 74)

26

Chapter 2 Setup

Using This Product as a Web Server

Settings for Printer

1.Installing the Product (page 28)

2.Changing the Paper Width (page 32)

3.Adjusting the Paper Roll Near-End Sensor (page 33)

4.Connecting the Peripherals (page 39)

5.Installing the microSD Card (page 35)

 

 

 

 

 

Available when PHP is enabled.

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.Connecting the Product to the Network (page 36)

7.Connecting the AC Adapter (page 44)

8.Attaching the Power Switch Cover (page 45)

9.Setting the Memory Switches/Receipt Enhancement (page 46)

Settings for EPSON TMNet WebConfig

10.Network Setting (page 57)

11.Enabling HTTPS Communication (page 63)

12.Enabling PHP (page 62)

13.Registering Web Contents (page 67)

27

Installing the Product

You can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at the front). Also, you can hang it on a wall using the included accessories.

Horizontal Installation

Vertical Installation

Hanging Installation

You can use the paper near-end sensor only when you install the printer horizontally.

When you install the printer vertically or hang it on a wall, be sure to disable the setting. Otherwise false detection occur. For information about the paper near-end sensor, see "Adjusting the Paper Roll Near-End Sensor" on page 33.

Take measures to prevent the printer from moving by vibration during paper cutting and when using a drawer. Affixing tape (Model: DF-10) is provided as an option.

Do not place the printer in dusty locations.

Do not knock or strike the printer. This may cause defective print.

Do not catch cables or foreign matter under the printer.

28

Chapter 2 Setup

Installing the Printer Vertically

When installing the printer vertically, be sure to attach the included control panel label for vertical installation on the roll paper cover, and attach 4 rubber feet in the rectangular indents in the printer case, as shown in the illustration below.

Control panel label for vertical installation

 

Rubber feet

Vertical installation

2

You can install the printer so that the roll paper cover is upright to the mounting surface using the included wall hanging bracket.

1

Attach the control panel label for vertical installation on the roll paper

 

cover.

 

 

2

Install the wall hanging bracket on the printer, and fix it using 2 included

 

screws.

 

 

3

Attach 2 rubber feet in the rectangular indents in the printer case, and

 

attach 2 rubber feet within the scribed line on the hanging bracket.

4

Place the printer with the wall-hanging-bracket-side down.

 

Control panel label

3

Rubber feet

 

 

 

 

for vertical installation

 

 

 

1

 

 

 

 

 

207 mm

 

 

 

{8.15"}

 

 

2

Wall hanging

 

 

bracket

 

 

 

29

Hanging the Printer on a Wall

To hang the printer on the wall, follow the steps below.

To fix the printer securely, install the wall hanging bracket on a wall made of wood, concrete, or metal. The thickness of the wall should be 10 mm {0.4"} or more.

Be sure to use metallic screws.

The screws on the wall side must have a pull-out strength of 150 N (15.3 kgf) or more.

1Attach the included control panel label for vertical installation on the roll paper cover.

Control panel label for vertical installation

2 Install 2 screws (screw diameter: 4 mm {0.16"}, head diameter: 7 to 9 mm {0.28 to 0.35"}) in the wall at an interval of 80 mm {3.15"}.

Make sure the length of the screw's body in the wall is 10 mm {0.39"} or more, and the length outside the wall is 3 to 4 mm {0.12 to 0.16"}.

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