HP Photosmart 5514 User Manual

PHOTOSMART 5510 e-ALL-IN-ONE SERIES

Verify box content.

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Start setup...	* Not included with all models.

1 Unpack printer

English

Remove protective film, all tape, and packing material.

2 Power on

Connect power cord. Touch to turn on the printer.

Continue setup and activate ePrint on the printer display.

Animations and instructions on the printer display will guide you through all the steps you need to finish setting up your printer.

	Home: Touch to display the Home screen.
	Directional buttons: Touch to navigate
	through photos, apps, and menu options.
	Back: Touch to return to the previous screen.
	Help: Touch to run animations and get more help.
Control panel buttons are lit only when available.	Cancel: Touch to stop the current job in progress.
No CD/DVD drive?	Register your printer

For computers without a CD/DVD drive, please go to www.hp.com/support to download and install the software.

Get quicker service and support alerts by
registering at	www.register.hp.com	.

	Printed in [English]	*CQ183-90001*
	Printed in [French]
		*CQ183-90001*
	Printed in [Spanish]
	© 2011 Hewlett-Packard Development Company, L.P.	CQ183-90001

Get to know your HP Photosmart

Wireless	Wireless
ePrint	ePrint

English

Photo: Displays the Photo menu where you can view,

Wireless: Displays the Wireless menu where you can

print and reprint photos.

check wireless status and change wireless settings.

Copy: Displays the Copy menu where you can select

Wireless status light and button:

Solid blue light

a copy type or change the copy settings.

indicates wireless connection. Slow blinking light

indicates that wireless is on, but the printer is not

Scan: Displays the Scan menu where you can scan

connected to a network. Fast blinking light indicates

wireless error. Press the button to display wireless

your photos or documents to a connected computer

status, IP address, network name, and hardware

or a memory card.

address (MAC).

Apps: Provides a quick and easy way to access

Ink: Shows estimated ink levels by cartridge.

and print information from the web, such as maps,

ePrint light and button:

White light indicates ePrint

coloring pages, puzzles, and more.

is connected. Press the button to display the printer’s

Setup: Displays the Setup menu where you can

email address, ePrint status, and ePrint feature.

change preferences and use tools to perform

Power button

maintenance functions.

Removable

Cartridge access door

scan lid

Printhead assembly

Scanning glass

Memory card slot

Paper tray (open)

Paper path cover

Paper tray extender

Paper-width guide

Power specifications

Note: Only use this printer with the power cord supplied by HP.

CQ191-60017		CQ191-60018
••	Input voltage: 100-240 Vac (+/- 10%)	••	Input voltage: 200-240 Vac (+/- 10%)
••	Input frequency: 50/60 Hz (+/- 3 Hz)	••	Input frequency: 50/60 Hz (+/- 3 Hz)
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Features and tips

Economical and energy saving

•• Individual ink tanks allow you to replace each cartridge separately.

•• The Energy Save mode and Auto Power-off feature are turned on by default, reducing energy use. You can change these settings from the Setup > Preferences menu on the printer display.

Print photos and documents

•• Print photos directly from a memory card in various sizes and papers. Just insert your memory

card into the memory card slot. Touch		View & Print to browse and print photos from the printer
display. Use the	Edit menu to rotate a photo, crop a photo, or turn		Photo Fix on and off.

•• Print documents and photos from software on a connected computer.

•• When receiving a low ink alert message, consider getting replacement cartridges to avoid possible printing delays. You do not have to replace ink cartridges until the print quality is unacceptable.

•• Ink from the cartridges is used in the printing process in several ways, including in the initialization process, which prepares the printer and cartridges for printing, and in the printhead servicing process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, go to: www.hp.com/go/inkusage .

•• When installing new cartridges, make sure to remove the orange plastic pull tab first, and then twist off the orange plastic cap.

English

Copy text or mixed documents

•• Make color, black and white, or economy copies. Touch the Settings button on the Copy screen to set paper size, type, resize, specify the 2-Sided option, change quality, lighten/darken images, margin and enhancement of copies.

•• Load your original, print side down, on the right front corner of the glass.

•• For thick originals, like a page in a book, remove the lid. Place the original, print side down, into the right front corner of the glass. If possible, lay the lid on top of the original to provide a white background.

Scan to a computer or memory card

•• To scan photographs or documents, touch

Scan from the Home screen to start a scan:

1. Load the original, print side down, on the right front corner of the glass.

2.	Select the destination by touching either	Memory Card	or Computer .
3.	To scan to a computer, select the computer, and then select a scan type to start the
	scan.

•• If your computer is not listed, make sure the printer is connected to your computer either on a wireless network or through a USB cable. If the printer is connected to your

computer through a USB cable, you can start your scan immediately from the printer

display. If the printer is connected to a Windows computer on a wireless network, you need to enable wireless scan in the software first. To do this:

1.	From your computer, click	Start > All Programs > HP >	HP Photosmart 5510 series	> HP Photosmart 5510 series
2.	Under Scanner Actions	, click Manage Scan to Computer	.

•• For best scanning results, keep the glass and the back of the lid clean. The scanner interprets any spot or mark detected as part of the scan image.

•• If you want to adjust scan size, output type, scan resolution, file type, and other settings, start your scan from the printer software.

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Setup and troubleshooting

English

Auto Wireless Connect (for computers connected wirelessly to a network)

Auto Wireless Connect will automatically configure the printer with your wireless network settings. Follow the instructions on the printer display to set up the printer hardware, and then insert the printer software CD. The software will guide you through the software installation. If the Auto Wireless Connect method does not apply for your configuration or operating system, the software will guide you through another wireless installation method. For more wireless installation information, go to the HP Wireless Printing Center website ( www.hp.com/go/wirelessprinting ).

If you are unable to print...

Check for error messages and resolve them. If you are still unable to print, try the following in order:

Windows

Mac

Make sure that your HP Photosmart is set as the default printer and is not offline.

To do this:

1.	On the Windows taskbar, click			Start .
2.	Then click:
	••	Devices and Printers		®
			(Windows) 7
	••		®
		Printers (Windows Vista)
	••	Control Panel ,and then click		Printers and Faxes
		(Windows XP®)

Look for your printer to see if it has a check mark in a circle next to it. If not, right-click the printer icon and select Set as default printer from the menu.

To check that your printer is not offline, right-click the

printer icon and ensure that Use Printer Offline and

Pause Printing are not selected.

If you still can’t print, or if the HP printer software installation failed:

1.Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.

2.Restart the computer.

3.Temporarily disable any software firewall and close any anti-virus software.

4.Insert the printer software CD into your computer’s CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

5.After the installation finishes, restart the computer and any security software you disabled or closed.

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Check your print queue:
1.	In System Preferences, click	Print & Fax .
2.	Click the Open Print Queue	button.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

•• If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer:

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, uninstall and reinstall the HP printer software.

To uninstall the software:

1.Disconnect the printer from your computer.

2.Open the Applications: Hewlett-Packard folder.

3. Double-click HP Uninstaller . Follow the onscreen instructions.

To install the software:

1.Insert the CD into your computer’s CD drive.

2.On the desktop, open the CD, then double-click

HP Installer .

3.Follow the onscreen instructions.

Networked printer use and troubleshooting

Get help from Wireless Printing Center

The HP Wireless Printing Center website ( www.hp.com/go/wirelessprinting ) is an online reference guide to setting up

your home network and HP printer for wireless printing. On this website, you will find information that can help you do the following:

•• Prepare your wireless network.

•• Set up your printer.

•• Reconfigure your system.

•• Troubleshoot your setup, including using the Windows Network Diagnostic Utility.

•• Understand firewalls and security information and settings.

Change from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless network connection by following these steps.

English

Windows

To change from USB to wireless connection:

Mac

To change from USB to wireless connection:

1. From your computer, click	Start	> All Programs > 1.
HP > HP Photosmart 5510 series		> Printer Setup &
Software .

On the HP Photosmart control panel, from the Home screen, touch the right directional button, and then touch the Wireless icon.

2.Click Convert a USB connected printer to wireless

Keep your USB cable connected until prompted to disconnect it.

3.Follow the instructions on the screen.

2.. Touch Wireless Setup Wizard

.

3.Follow the steps in the Wireless Setup Wizard to connect the printer.

4. Use HP Setup Assistant in Applications/HewlettPackard/Device Utilities to change the software connection to this printer to wireless.

Share your printer with multiple computers

If you already have your printer connected to your wireless network and want to share it with the other computers connected to the same network, you need to install the printer software on other computers. During the software installation,

select the Network (Ethernet/Wireless) connection when prompted, and then follow the instructions on the screen to finish installing the printer software.

If you cannot connect the printer to the network…

••	The wireless radio of your printer might be off.			From the printer display, press the		Wireless	button, if it shows
	Connected , touch Turn On .
••	Print a wireless test report to check that your printer is on the network.				To do this:
	1.	From the Home screen on your printer display, touch the right directional button, and then touch the					Wireles
	2.	On the Wireless menu, use the down arrow to scroll through options, and then touch				Print Wireless Test Report
	3. The Wireless Test Report is automatically printed.
		-- Check the top of the report to see if something failed during the test.
		-- See the DIAGNOSTICS RESULTS	section for all tests that were performed, and whether or not your printer passed.
		-- Find out the Network Name (SSID) to which your printer is currently configured for connection from the
		CURRENT CONFIGURATION	section.
••	Network Diagnostic Utility (Windows only)			can help solve many common network printing issues. Go to:
	www.hp.com/go/wirelessprinting		to download the Network Diagnostic Utility, then run it.
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English

Networked printing troubleshooting

Connection and security tips

Check for and resolve the following possible conditions:

••	Your computer might not be connected to your network.	Make sure that the computer is connected to the same netw
	to which the HP Photosmart is connected. If you are connected wirelessly, for example, it is possible that your computer
	is connected to a neighbor’s network by mistake.
••	Your computer might be connected to a Virtual Private Network (VPN).		Temporarily disable the VPN before proc
	with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the
	VPN to access the product over the home network.
••	Security software might be causing problems.	Security software installed on your computer is designed to protect your

computer against threats that can come from outside your home network. A security software suite can contain different types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like

network printers and scanners.

Problems that you might see include:

-- The printer cannot be found over the network when installing the printer software. -- You suddenly cannot print to the printer even though you could the day before. -- The printer shows that it is OFFLINE in the Printer and Faxes folder.

-- The software shows the printer status is “disconnected“ even though the printer is connected to the network. -- If you have an All-in-One, some functions work, like print, and others don’t, like scan.

A quick troubleshooting technique is to disable your firewall and check if the problem goes away.

Here are some basic guidelines for using security software:

-- If your firewall has a setting called	trusted zone , use it when your computer is connected to your home network
-- Keep your firewall up to date. Many security software vendors provide updates which correct known issues.
-- If your firewall has a setting to	not show alert messages	, you should disable it. When installing the HP software
and using the HP printer, you may see alert messages from your firewall software. You should allow any HP
software which causes an alert. The alert message may provide options to			allow , permit , or unblock .
alert has a remember this action	or create a rule for this	selection	, make sure to select it. This is how the fire

learns what can be trusted on your home network.

Find more information

Additional product information can be found in the electronic Help and Readme file.

Note: If you did not install the electronic Help with the HP Photosmart software, you can install the electronic Help from the software CD or the support website. To install from the HP Photosmart software CD, insert the CD, and then begin installing

the software. To install from the support website, go to the HP support website				www.hp.com/support		, and then
the “Full Feature Software and Drivers” software. In the screen showing recommended software, select the						HP
5510 series Help	on Windows and	HP Recommended Software	on Mac.

Learn about printer use, features, troubleshooting, notices, environmental, regulatory, and support information from the electronic Help. The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information.

The electronic Help must be installed to view the European Union Regulatory Notice statement
and compliance information. From the electronic Help, click			Appendix		> Technical information	>
Regulatory notices	> European Union Regulatory Notice		. The Declaration of Conformity for this
product is available at the following web address:			www.hp.eu/certificates		.

Windows		Mac
To locate the electronic Help after it has been installed:		To locate the electronic Help after it has been installed:
Click	Start > All Programs > HP > HP Photosmart 5510 Mac OS X v10.5 and v10.6: Click				Help > Mac Help	. In
series	> Help .	the	Help Viewer	. Choose HP Photosmart 5510 series		from
Find the Readme file		the	Mac Help	pop-up menu.
		Find the Readme file
Insert the software CD, open it on your desktop, double-
click the ReadMe.chm located at the top-level of the		Insert the software CD, open it on your desktop, and then
software CD, and then select ReadMe in your language.		open the Readme folder to find the file.
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HP printer limited warranty statement

HP product	Duration of limited warranty
Software Media	90 days
Printer	1 year
Print or Ink cartridges	Until the HP ink is depleted or the “end of warranty” date printed
	on the cartridge has been reached, whichever occurs first. This
	warranty does not cover HP ink products that have been refilled,
	remanufactured, refurbished, misused, or tampered with.
Printheads (only applies to products with customer	1 year
replaceable printheads)
Accessories	1 year unless otherwise stated

A.Extent of limited warranty

1.Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2.For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free.

3.HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of:

a.Improper maintenance or modification;

b.Software, media, parts, or supplies not provided or supported by HP;

c.Operation outside the product's specifications;

d.Unauthorized modification or misuse.

4.For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of

anon-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5.If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option.

6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8.Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9.HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C.Limitations of liability

1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D.Local law

1.This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

c.Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3.THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

HP Limited Warranty

Dear Customer,

You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

Malta: Hewlett-Packard International Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA

South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

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English

Web Services

What is ePrint?

HP’s ePrint service provides a safe and easy way to print by sending email to your printer’s email address. Send email and attachments from any email-capable device to the printer’s email address assigned during the initial product setup when you enable Web Services, and both the email message and recognized attachments will print.

English

@

•• HP ePrint provides industry-standard spam filtering and transforms email and attachments to a print-only format to reduce the threat of a virus or other harmful content.

•• Print results may appear slightly different from the initial look, depending on the original fonts and layout options used.

•• The ePrint service cannot prevent printing of objectionable or copyrighted material, but it allows you to secure your printer by specifying who can send print jobs to your printer’s email address.

Get started with ePrint

To use ePrint, your printer	must be connected to an active network with Internet access	. During the
initial setup, enable Web Services when prompted:

1. Touch Yes to accept terms of use.

2. Touch Yes to enable automatic update.

3.Touch OK to enable Web Services. The ePrint information page that is printed contains your printer’s Claim Code.

4. Go to ePrintCenter at www.hpeprintcenter.com and enter this Claim Code to create an account

with HP ePrintCenter. Once you create the ePrint account, your printer is assigned an email address to use for printing with ePrint.

To enable ePrint later:

Wireless

ePrint

1. Press the ePrint button on the printer display of your web-connected printer.

2.Enable Web Services when prompted.

3.On the HP ePrintCenter website that opens on your computer, create an account and get an email address assigned to your printer.

Print the web, without a computer

On your web-connected printer, touch the		Apps icon on the control panel to print pages for
the whole family.
••	Print calendars, notebook and graph paper, puzzles, cards, crafts, and more!
••	From the Apps menu, touch Get More	to add more apps from the web.

•• Free product updates are provided with this service. Some updates may be required to enable certain functionality.

Use the HP ePrintCenter website

Use HP’s ePrintCenter website to expand and enrich your printing experience and manage your ePrint account and apps.

•• Manage your ePrint settings.

•• Increase security for ePrint.

•• Manage your ePrint queue and monitor the status of print jobs.

•• Add more apps from the web.

•• Get support for your printer.

•• www.hpeprintcenter.com

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