Hikvision DS-7216HUHI-F2-N Service Manual

Digital Video Recorder

User Manual

UD01394B

Digital Video Recorder User Manual

User Manual

COPYRIGHT ©2016 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou

Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Turbo HD Digital Video Recorder (DVR).

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH

ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND

ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

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Digital Video Recorder User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive

2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection

points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a

designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Digital Video Recorder User Manual

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into “Warnings” and “Cautions”

Warnings: Serious injury or death may occur if any of the warnings are neglected.

Cautions: Injury or equipment damage may occur if any of the cautions are neglected.

Warnings	Follow	these	Cautions Follow these precautions
safeguards to	prevent	serious	to prevent potential injury or
injury or death.			material damage.

Warnings

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

Please make sure that the plug is firmly connected to the power socket.

If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

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Digital Video Recorder User Manual

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

•Ensure unit is installed in a well-ventilated, dust-free environment.

•Unit is designed for indoor use only.

•Keep all liquids away from the device.

•Ensure environmental conditions meet factory specifications.

•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.

•Use the device in conjunction with an UPS if possible.

•Power down the unit before connecting and disconnecting accessories and peripherals.

•A factory recommended HDD should be used for this device.

•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

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Digital Video Recorder User Manual

Applicable Models

This manual is applicable to the models listed in the following table.

Series	Model
DS-7100HGHI-E1	DS-7104HGHI-E1
	DS-7108HGHI-E1
	DS-7116HGHI-E1
DS-7100HGHI-F1	DS-7104HGHI-F1
	DS-7108HGHI-F1
	DS-7116HGHI-F1
DS-7200HGHI-E1	DS-7204HGHI-E1
	DS-7208HGHI-E1
	DS-7216HGHI-E1
DS-7200HGHI-E2	DS-7208HGHI-E2
	DS-7216HGHI-E2
DS-7200HGHI-F1	DS-7204HGHI-F1
	DS-7208HGHI-F1
	DS-7216HGHI-F1
DS-7200HGHI-F2	DS-7208HGHI-F2
	DS-7216HGHI-F2
DS-7200HQHI-F1/N	DS-7204HQHI-F1/N
	DS-7208HQHI-F1/N
	DS-7216HQHI-F1/N
DS-7200HQHI-F2/N	DS-7208HQHI-F2/N
	DS-7216HQHI-F2/N
DS-7100HQHI-F1/N	DS-7104HQHI-F1/N
	DS-7108HQHI-F1/N
	DS-7116HQHI-F1/N
DS-7100HGHI-F1/N	DS-7104HGHI-F1/N
	DS-7108HGHI-F1/N
	DS-7116HGHI-F1/N
DS-7200HGHI-F1/N	DS-7204HGHI-F1/N
	DS-7208HGHI-F1/N
	DS-7216HGHI-F1/N
DS-7200HUHI-F1/N	DS-7204HUHI-F1/N
	DS-7208HUHI-F1/N
DS-7200HUHI-F2/N	DS-7204HUHI-F2/N
	DS-7208HUHI-F2/N
	DS-7216HUHI-F2/N
DS-7300HQHI-F4/N	DS-7304HQHI-F4/N
	DS-7308HQHI-F4/N
	DS-7316HQHI-F4/N
DS-8100HQHI-F8/N	DS-8104HQHI-F8/N
	DS-8108HQHI-F8/N
	DS-8116HQHI-F8/N

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Provides additional information to emphasize or supplement important points of the main text.

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Product Key Features

General

Connectable to HD-TVI and analog cameras;

Support HIKVISION-C protocol for connecting camera over coax;

Connectable to AHD cameras (-F series DVR);

Connectable to IP cameras;

The IP camera connection is not supported by DS-7100 series DVR.

Each channel supports dual-stream. And sub-stream supports up to WD1 resolution;

The main stream of HGHI models support up to 720p resolution, and the HQHI models support up to 1080p lite (960×1080) resolution when 1080p Lite mode is enabled;

The main stream of DS-7200HUHI-F/N series support up to 3MP resolution of all channels;

Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

Encoding for both video stream and video & audio stream; audio and video synchronization during composite stream encoding;

Support enabling H.264+ to ensure high video quality with lowered bitrate;

Watermark technology.

Local Monitoring

HDMI/VGA output at up to 4K (3840 ×2160) resolution for DS-7116HQHI-F1/N, DS-7216HQHI-F1/N, DS-7216HQHI-F2/N, DS-7208HUHI-F1/N, DS-7208HUHI-F2/N, DS-7216HUHI-F2/N, DS-7300HQHI-F4/N and DS-8100HQHI-F8/N; and up to 1920×1080 resolution for other models;

1/4/6/8/9/16/25-screen live view is supported, and the display sequence of screens is adjustable;

Live view screen can be switched in group and manual switch and automatic cycle live view are also provided, the interval of automatic cycle can be adjusted;

Quick setting menu is provided for live view;

The selected live view channel can be shielded;

Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions;

Privacy mask;

Several PTZ protocols supported; PTZ preset, patrol and pattern;

Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

For E1, F1/N and F1 models, 1 SATA hard disk can be connected;

For E2, F2/N and F2 models, up to 2 SATA hard disks can be connected; For F4/N models, up to 4 SATA hard disks can be connected;

And for F8/N models, up to 8 SATA hard disks can be connected;

Each disk with a maximum of 6TB storage capacity;

8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be connected.

Support cloud storage;

Cloud storage is only applicable to HQHI-F/N and HUHI-F/N series DVR.

S.M.A.R.T. and bad sector detection;

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Digital Video Recorder User Manual

HDD sleeping function;

HDD property: redundancy, read-only, read/write (R/W);

HDD group management;

HDD quota management; different capacity can be assigned to different channels.

Recording and Playback

Holiday recording schedule configuration;

Cycle and non-cycle recording modes;

Normal and event video encoding parameters;

Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and Event;

Support POS triggered recording for DS-7300/8100-HQHI-F/N;

8 recording time periods with separated recording types;

Support Channel-Zero encoding;

Main stream and sub-stream configurable for simultaneous recording;

Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual recording;

Searching record files by events (alarm input/motion detection);

Customization of tags, searching and playing back by tags;

Locking and unlocking of record files;

Local redundant recording;

Searching and playing back record files by camera number, recording type, start time, end time, etc.;

Smart playback to go through less effective information;

Main stream and sub-stream selectable for local/remote playback;

Zooming in for any area when playback;

Multi-channel reverse playback;

Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging the mouse on the progress bar;

4/8/16-ch synchronous playback;

Backup

Export data by a USB, and SATA device;

Export video clips when playback;

Management and maintenance of backup devices.

Alarm and Exception

Configurable arming time of alarm input/output;

Alarm for video loss, motion detection, video tampering, abnormal signal, video input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error, and HDD full, etc.;

Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output;

VCA detection alarm is supported;

DS-7100 does not support VCA alarm.

Support POS triggered alarm;

Support coaxial alarm;

Automatic restore when system is abnormal.

Other Local Functions

Manual and automatic video quality diagnostics;

Operable by mouse and remote control;

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Digital Video Recorder User Manual

Three-level user management; admin user can create many operating account and define their operating permission, which includes the permission to access any channel;

Completeness of operation, alarm, exceptions and log writing and searching;

Manually triggering and clearing alarms;

Importing and exporting of configuration file of devices;

Getting cameras type information automatically.

Network Functions

2 self-adaptive 10M/100M/1000M network interfaces for DS-8100HQHI-F/N series, with three working modes configurable: multi-address, load balance, network fault tolerance; and 1 self-adaptive 10M/100M/1000M network interface or 1 self-adaptive 10M/100Mbps network interface provided for other models;

IPv6 is supported;

TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS are supported;

Extranet access by HiDDNS;

Support access by EZVIZ Cloud P2P;

TCP, UDP and RTP for unicast;

Auto/Manual port mapping by UPnPTM;

Remote search, playback, download, locking and unlocking the record files, and downloading files broken transfer resume;

Remote parameters setup; remote import/export of device parameters;

Remote viewing of the device status, system logs and alarm status;

Remote keyboard operation;

Remote HDD formatting and program upgrading;

Remote system restart and shutdown;

Support upgrading via remote FTP server;

RS-485 transparent channel transmission;

Alarm and exception information can be sent to the remote host;

Remotely start/stop recording;

Remotely start/stop alarm output;

Remote PTZ control;

Remote JPEG capture;

Two-way audio and voice broadcasting;

Embedded WEB server.

Development Scalability

SDK for Windows and Linux system;

Source code of application software for demo;

Development support and training for application system.

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Table of Contents

Product Key Features .................................................................................................................................			6
Chapter 1		Introduction ........................................................................................................................	12
1.1	Front Panel ....................................................................................................................................		13
1.2	IR Remote Control Operations ......................................................................................................		20
1.3	USB Mouse Operation ..................................................................................................................		22
1.4	Input Method Description..............................................................................................................		23
1.5	Rear Panel .....................................................................................................................................		24
Chapter 2		Getting Started ...................................................................................................................	28
2.1	Starting Up and Shutting Down the DVR......................................................................................		29
2.2	Activating the Device ....................................................................................................................		30
2.3	Basic Configuration in Startup Wizard ..........................................................................................		31
2.3.1 Configuring the Signal Input Channel .................................................................................			31
2.3.2 Using the Wizard for Basic Configuration ...........................................................................			32
2.4	Login and Logout ..........................................................................................................................		36
2.4.3		User Login ...........................................................................................................................	36
2.4.4		User Logout .........................................................................................................................	37
2.5	Adding and Connecting the IP Cameras ........................................................................................		38
2.5.1		Activating the IP Camera .....................................................................................................	38
2.5.2 Adding the Online IP Cameras.............................................................................................			39
2.5.3 Editing the Connected IP Cameras.......................................................................................			41
2.6	Configuring the Signal Input Channel ...........................................................................................		43
Chapter 3		Live View.............................................................................................................................	45
3.1	Introduction of Live View .............................................................................................................		46
3.2	Operations in Live View Mode......................................................................................................		47
3.2.1 Using the Mouse in Live View.............................................................................................			47
3.2.2		Main/Aux Output Switching ................................................................................................	48
3.2.3 Quick Setting Toolbar in Live View Mode ..........................................................................			48
3.3	Channel-Zero Encoding.................................................................................................................		51
3.4	Adjusting Live View Settings ........................................................................................................		52
3.5	Manual Video Quality Diagnostics................................................................................................		53
Chapter 4		PTZ Controls ......................................................................................................................	54
4.1	Configuring PTZ Settings..............................................................................................................		55
4.2	Setting PTZ Presets, Patrols and Patterns ......................................................................................		57
4.2.1		Customizing Presets.............................................................................................................	57
4.2.2		Calling Presets .....................................................................................................................	57
4.2.3		Customizing Patrols .............................................................................................................	58
4.2.4		Calling Patrols......................................................................................................................	59
4.2.5		Customizing Patterns ...........................................................................................................	59
4.2.6		Calling Patterns....................................................................................................................	60
4.2.7 Customizing Linear Scan Limit ...........................................................................................			61
4.2.8		Calling Linear Scan..............................................................................................................	61
4.2.9		One-touch Park ....................................................................................................................	62
4.3	PTZ Control Panel.........................................................................................................................		63
Chapter 5		Recording Settings..............................................................................................................	64
5.1	Configuring Encoding Parameters.................................................................................................		65
5.2	Configuring Recording Schedule ..................................................................................................		68
5.3	Configuring Motion Detection Recording .....................................................................................		71
5.4	Configuring Alarm Triggered Recording.......................................................................................		72
5.5	Configuring Event Recording........................................................................................................		74
5.6	Configuring Manual Recording .....................................................................................................		76
5.7	Configuring Holiday Recording ....................................................................................................		77
5.8	Configuring Redundant Recording ................................................................................................		79
5.9	Configuring HDD Group...............................................................................................................		81
5.10	Files Protection..............................................................................................................................		82
5.11	Configuring 1080P Lite .................................................................................................................		84
Chapter 6		Playback ..............................................................................................................................	85
6.1	Playing Back Record Files ............................................................................................................		86
6.1.1		Instant Playback ...................................................................................................................	86
6.1.2 Playing Back by Normal Search ..........................................................................................			86
6.1.3 Playing Back by Event Search .............................................................................................			88
6.1.4 Playing Back by Tag ............................................................................................................			90
6.1.5 Playing Back by Smart Search .............................................................................................			92

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6.1.6 Playing Back by System Logs..............................................................................................			94
6.1.7 Playing Back by Sub-Periods...............................................................................................			95
6.1.8 Playing Back External File ..................................................................................................			96
6.2	Auxiliary Functions of Playback ...................................................................................................		97
6.2.1 Playing Back Frame by Frame .............................................................................................			97
6.2.2		Digital Zoom........................................................................................................................	97
6.2.3 Reverse Playback of Multi-channel .....................................................................................			97
Chapter 7		Backup.................................................................................................................................	99
7.1	Backing up Record Files..............................................................................................................		100
7.1.1 Backing up by Normal Video Search .................................................................................			100
7.1.2 Backing up by Event Search ..............................................................................................			102
7.1.3 Backing up Video Clips .....................................................................................................			103
7.2	Managing Backup Devices ..........................................................................................................		103
Chapter 8		Alarm Settings ..................................................................................................................	105
8.1	Setting Motion Detection.............................................................................................................		106
8.2	Setting Sensor Alarms .................................................................................................................		108
8.3	Detecting Video Loss...................................................................................................................		111
8.4	Detecting Video Tampering .........................................................................................................		112
8.5	Setting All-day Video Quality Diagnostics ..................................................................................		113
8.6	Handling Exceptions ...................................................................................................................		115
8.7	Setting Alarm Response Actions .................................................................................................		117
Chapter 9		POS Configuration ...........................................................................................................	119
9.1	Configuring POS Settings ...........................................................................................................		120
9.2	Configuring Overlay Channel......................................................................................................		124
9.3	Configuring POS Alarm ..............................................................................................................		125
Chapter 10		VCA Alarm .......................................................................................................................	127
10.1	Face Detection .............................................................................................................................		128
10.2	Vehicle Detection.........................................................................................................................		129
10.3	Line Crossing Detection ..............................................................................................................		130
10.4	Intrusion Detection ......................................................................................................................		132
10.5	Region Entrance Detection ..........................................................................................................		134
10.6	Region Exiting Detection ............................................................................................................		134
10.7	Loitering Detection......................................................................................................................		135
10.8	People Gathering Detection.........................................................................................................		135
10.9	Fast Moving Detection ................................................................................................................		135
10.10	Parking Detection ........................................................................................................................		135
10.11	Unattended Baggage Detection ...................................................................................................		136
10.12	Object Removal Detection...........................................................................................................		136
10.13	Audio Exception Detection .........................................................................................................		136
10.14	Defocus Detection .......................................................................................................................		137
10.15	PIR Alarm....................................................................................................................................		137
Chapter 11		VCA Search.......................................................................................................................	138
11.1	Face Search..................................................................................................................................		139
11.2	Behavior Search ..........................................................................................................................		140
11.3	Plate Search .................................................................................................................................		142
11.4	People Counting ..........................................................................................................................		142
11.5	Heat Map .....................................................................................................................................		144
Chapter 12		Network Settings ..............................................................................................................	145
12.1	Configuring General Settings ......................................................................................................		146
12.2	Configuring Advanced Settings ...................................................................................................		147
12.2.1		Configuring PPPoE Settings ..............................................................................................	147
12.2.2 Configuring EZVIZ Cloud P2P .........................................................................................			147
12.2.3		Configuring DDNS ............................................................................................................	148
12.2.4		Configuring NTP Server ....................................................................................................	151
12.2.5		Configuring NAT ...............................................................................................................	152
12.2.6		Configuring More Settings.................................................................................................	153
12.2.7		Configuring HTTPS Port ...................................................................................................	154
12.2.8		Configuring Email .............................................................................................................	155
12.3	Checking Network Traffic ...........................................................................................................		156
12.4	Configuring Network Detection ..................................................................................................		158
12.4.1 Testing Network Delay and Packet Loss............................................................................			158
12.4.2		Exporting Network Packet .................................................................................................	158
12.4.3		Checking Network Status...................................................................................................	160
12.4.4		Checking Network Statistics ..............................................................................................	160
Chapter 13		HDD Management............................................................................................................	162
13.1	Initializing HDDs ........................................................................................................................		163
13.2	Managing Network HDD ............................................................................................................		164

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13.3	Managing HDD Group ................................................................................................................		166
	13.3.1	Setting HDD Groups..........................................................................................................	166
	13.3.2	Setting HDD Property........................................................................................................	167
13.4	Configuring Quota Mode.............................................................................................................		168
13.5	Configuring Cloud Storage..........................................................................................................		169
13.6	Checking HDD Status .................................................................................................................		171
13.7	Checking S.M.A.R.T Information ...............................................................................................		172
13.8	Detecting Bad Sector ...................................................................................................................		173
13.9	Configuring HDD Error Alarms ..................................................................................................		174
Chapter 14		Camera Settings................................................................................................................	175
14.1	Configuring OSD Settings...........................................................................................................		176
14.2	Configuring Privacy Mask...........................................................................................................		177
14.3	Configuring Video Parameters.....................................................................................................		178
Chapter 15		DVR Management and Maintenance .............................................................................	179
15.1	Viewing System Information .......................................................................................................		180
15.2	Searching Log Files .....................................................................................................................		180
15.3	Importing/Exporting IP Camera Info ...........................................................................................		183
15.4	Importing/Exporting Configuration Files ....................................................................................		184
15.5	Upgrading System .......................................................................................................................		185
	15.5.1 Upgrading by Local Backup Device ..................................................................................		185
	15.5.2	Upgrading by FTP .............................................................................................................	185
15.6	Restoring Default Settings...........................................................................................................		186
Chapter 16		Others................................................................................................................................	187
16.1	Configuring General Settings ......................................................................................................		188
16.2	Configuring RS-232 Serial Port...................................................................................................		189
16.3	Configuring DST Settings ...........................................................................................................		190
16.4	Configuring More Settings ..........................................................................................................		191
16.5	Managing User Accounts.............................................................................................................		192
	16.5.1	Adding a User ....................................................................................................................	192
	16.5.2	Deleting a User ..................................................................................................................	194
	16.5.3	Editing a User ....................................................................................................................	195
Chapter 17		Appendix ...........................................................................................................................	196
17.1	Specifications ..............................................................................................................................		197
	DS-7100HGHI-E1 .........................................................................................................................		197
	DS-7200HGHI-E1 .........................................................................................................................		198
	DS-7200HGHI-E2 .........................................................................................................................		199
	DS-7100HGHI-F1..........................................................................................................................		200
	DS-7200HGHI-F1..........................................................................................................................		201
	DS-7200HGHI-F2..........................................................................................................................		202
	DS-7100HQHI-F1/N......................................................................................................................		203
	DS-7200HQHI-F1/N......................................................................................................................		204
	DS-7200HQHI-F2/N......................................................................................................................		205
	DS-7100HGHI-F1/N......................................................................................................................		206
	DS-7200HGHI-F1/N......................................................................................................................		207
	DS-7200HUHI-F1/N......................................................................................................................		208
	DS-7200HUHI-F2/N......................................................................................................................		209
	DS-7300HQHI-F4/N......................................................................................................................		210
	DS-8100HQHI-F8/N......................................................................................................................		211
17.2	Glossary.......................................................................................................................................		212
17.3	Troubleshooting...........................................................................................................................		213
17.4	Summary of Changes ..................................................................................................................		216
17.5	List of Compatible Hikvision IP Cameras ...................................................................................		217
17.6	List of Compatible Third-party IP Cameras.................................................................................		218

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Chapter 1 Introduction

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1.1 Front Panel

Front Panel 1:

Figure 1. 1 Front Panel of DS-7100

Please refer to Table 1.1 for the description of the front panel of DS-7100 series DVR.

Table 1. 1 Description of Front Panel

	No.			Icon			Description
	1						Turns red when DVR is powered up.
	2						Turns red when data is being read from or written to HDD.
	3						Flickers blue when network connection is functioning properly.

Front Panel 2:

Figure 1. 2 Front Panel of DS-7200HQHI and DS-7200HGHI

Please refer to Table 1.2 for the description of the front panel of DS-7200HQHI and DS-7200HGHI series DVR. Table 1. 2 Description of Front Panel

No.

Name

Function Description

					POWER		Turns yellow when the power switch on the rear panel is turned on.
		1			STATUS		Flickers red when data is being read from or written to HDD.
					Tx/Rx		Flickers yellow when network connection is functioning properly.
		2			IR Receiver		Receiver for IR remote
		3			USB Interfaces		Universal Serial Bus (USB) ports for additional devices such as USB
							mouse and USB Hard Disk Drive (HDD).

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Front Panel 3:

Figure 1. 3 Front Panel of DS-7200HUHI-F/N

							Table 1. 3 Description of Front Panel
	No.				Name					Function Description
				POWER						Turns yellow when the device s running.
	1			STATUS						Flickers red when data is being read from or written to HDD, and
										turns yellow when the SHIFT function is realized.
					Tx/Rx					Flickers yellow when network connection is functioning properly.
							SHIFT			Switches between the numeric or letter input and functions of the
										composite keys.
							1/MENU			Enters numeral “1”;
										Accesses the main menu interface.
										Enters numeral “2”;
										Enters letters “ABC”;
										Uses the F1 button to select all items in a list field;
							2/ABC/F1			Turns on/off PTZ light in PTZ Control mode, and use it to zoom
										out the image;
										Switches between main and spot video output in live view or
										playback mode.
										Enters numeral “3”;
							3/DEF/F2			Enters letters “DEF”;
										Uses the F2 button to change the tab pages;
										Zooms in the image in PTZ control mode.
										Enters numeral “4”;
	2			Composite			4/GHI/ESC			Enters letters “GHI”;
				Keys						Exits and back to the previous menu.
										Enters numeral “5”;
										Enters letters “JKL”;
							5/JKL/EDIT			Deletes characters before cursor;
										Checks the checkbox and select the ON/OFF switch;
										Starts/stops record clipping in playback.
										Enters numeral “6”;
							6/MNO/PLAY			Enters letters “MNO”;
										Accesses to playback interface in Playback mode.
										Enters numeral “7”;
							7/PQRS/REC			Enters letters “PQRS”;
										Accesses to manual record interface;
										Manually enables/disables record.
										Enters numeral “8”;
							8/TUV/PTZ			Enters letters “TUV”;
										Accesses PTZ control interface.
							9/WXYZ/PREV			Enters numeral “9”;

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	No.			Name				Function Description
								Enters letters “WXYZ”;
								Multi-channel display in live view.
								Enters numeral “0”;
					0/A			Shifts the input methods in the editing text field. (Upper and
								lowercase, alphabet, symbols or numeric input).
								Navigates between different fields and items in menus.
								Uses the Up and Down buttons to speed up and slow down the
				DIRECTION				playing of video files in Playback mode.
								The Left and Right button will select the next and previous
								record files.
								Cycles through channels in Live View mode.
	3							Controls the movement of the PTZ camera in PTZ control mode.
								Confirms selection in any of the menu modes.
								Checks the checkbox.
				ENTER				Plays or pauses the playing of video files in Playback mode.
								Advances the video by a single frame in single-frame Playback
								mode.
								Stops/starts auto switch in Auto-switch mode.
	4			USB Interface				Universal Serial Bus (USB) ports for additional devices such as
								USB mouse and USB Hard Disk Drive (HDD).
	5			IR Receiver				Receiver for IR remote control.

Front Panel 4:

							Figure 1. 4 Front Panel of DS-7300HQHI-F/N
								Table 1. 4 Description of Front Panel
	No.				Name					Function Description
				POWER						Turns green when DVR is powered up.
				READY						Turns green, indicating that the DVR is functioning properly.
										Turns blue when device is controlled by an IR remote.
				STATUS
	1									Turns red when controlled by a keyboard and purple when IR remote
										and keyboard is used at the same time.
				ALARM						Turns red when a sensor alarm is detected.
					HDD					Flickers in red when data is being read from or written to HDD.
					Tx/Rx					Flickers in green when network connection is functioning properly.
	2			DVD-R/W						Slot for DVD-R/W.
				Composite						Switches between the numeric or letter input and functions of the
	3						SHIFT			composite keys. (Input letter or numbers when the light is out; Realize
				Keys
										functions when the light is red.)

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		Name					Function Description
				1/MENU			Enters numeral “1”;
							Accesses the main menu interface.
							Enters numeral “2”;
							Enters letters “ABC”;
							The F1 button when used in a list field will select all items in the list;
				2/ABC/F1			Turns on/off PTZ light in PTZ Control mode, and use it to zoom out the
							image;
							Switches between main and spot video output in live view or playback
							mode.
							Enters numeral “3”;
				3/DEF/F2			Enters letters “DEF”;
							Uses the F2 button is used to change the tab pages;
							Zooms in the image in PTZ control mode.
							Enters numeral “4”;
				4/GHI/ESC			Enters letters “GHI”;
							Exits and back to the previous menu.
							Enters numeral “5”;
							Enters letters “JKL”;
				5/JKL/EDIT			Deletes characters before cursor;
							Check the checkbox and select the ON/OFF switch;
							Starts/stops record clipping in playback.
							Enters numeral “6”;
				6/MNO/PLAY			Enters letters “MNO”;
							Accesses to playback interface in Playback mode.
							Enters numeral “7”;
				7/PQRS/REC			Enters letters “PQRS”;
							Accesses to manual record interface;
							Manually enables/disables record.
							Enters numeral “8”;
				8/TUV/PTZ			Enters letters “TUV”;
							Accesses PTZ control interface.
							Enters numeral “9”;
				9/WXYZ/PREV			Enters letters “WXYZ”;
							Multi-channel display in live view.
							Enters numeral “0”;
				0/A			Shifts the input methods in the editing text field. (Upper and lowercase,
							alphabet, symbols or numeric input).
							Navigates between different fields and items in menus.
							Uses the Up and Down buttons to speed up and slow down the playing
		DIRECTION					of video files in Playback mode.
							The Left and Right button will select the next and previous record files.
							Cycles through channels in Live View mode.
							Controls the movement of the PTZ camera in PTZ control mode.
							Confirms selection in any of the menu modes.
		ENTER
							Checks the checkbox.

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		No.			Name			Function Description
								Plays or pauses the playing of video files in Playback mode.
								Advances the video by a single frame in single-frame Playback mode.
								Stops/starts auto switch in Auto-switch mode.
					POWER			Power on/off switch.
		5
								Moves the active selection up and down in a menu.
								Cycles through different channels in live view mode.
		6			JOG SHUTTLE Control			Jumps 30s forward/backward in video files in the playback mode.
								Controls the movement of the PTZ camera in PTZ control mode.
								Moves the active selection up and down in a menu.
		7			USB Interface			Universal Serial Bus (USB) ports for additional devices such as USB
								mouse and USB Hard Disk Drive (HDD).
		8			IR Receiver			Receiver for IR remote control.

Front Panel 4:

Figure 1. 5 Front Panel of DS-8100HQHI-F/N

							Table 1. 5 Description of Front Panel
	No.				Name					Function Description
							ALARM			Turns red when a sensor alarm is detected.
							READY			Turns green, indicating that the DVR is functioning properly.
										Turns blue when device is controlled by an IR remote.
							STATUS
										Turns red when controlled by a keyboard and purple when IR remote
	1			Status						and keyboard is used at the same time.
							HDD			Flickers in red when data is being read from or written to HDD.
				Indicators
							Tx/Rx			Flickers in green when network connection is functioning properly.
										Turns blue when the device is in armed status; at this time, an alarm
										is enabled when an event is detected.
							GUARD			Turns off when the device is unarmed. The arm/disarm status can be
										changed by pressing and holding on the ESC button for more than 3
										seconds in live view mode.
										Switches to the corresponding channel in live view or PTZ control
										mode.
										Inputs numbers and characters in edit mode.
	2			Alphanumeric Buttons						Switches between different channels in playback mode.
										Turns blue when the corresponding channel is recording; turns red
										when the channel is in network transmission status; turns pink when
										the channel is recording and transmitting.

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	No.				Name					Function Description
										Navigates between different fields and items in menus.
										Uses the Up and Down buttons to speed up and slow down the
										playing of video files in Playback mode.
							DIRECTION			The Left and Right button will select the next and previous record
										files.
				Control						Cycles through channels in Live View mode.
	3									Controls the movement of the PTZ camera in PTZ control mode.
				Buttons
										Confirms selection in any of the menu modes.
										Checks the checkbox.
							ENTER			Plays or pauses the playing of video files in Playback mode.
										Advances the video by a single frame in single-frame Playback
										mode.
										Stops/starts auto switch in Auto-switch mode.
										Moves the active selection up and down in a menu.
	4			JOG SHUTTLE Control						Cycles through different channels in live view mode.
										Jumps 30s forward/backward in video files in the playback mode.
										Controls the movement of the PTZ camera in PTZ control mode.
	5			POWER						Power on/off switch.
	6			USB Interfaces						Universal Serial Bus (USB) ports for additional devices such as USB
										mouse and USB Hard Disk Drive (HDD).
							ESC			Returns to the previous menu.
										Presses for arming/disarming the device in live view mode.
										Enters the Manual Record settings menu.
							REC/SHOT			Presses this button followed by a numeric button to call a PTZ preset
										in PTZ control settings.
										Turns audio on/off in the playback mode.
							PLAY/AUTO			Enters the playback mode.
										Automatically scans in the PTZ control menu.
							ZOOM+			Zooms in the PTZ camera in the PTZ control setting.
										Adjusts focus in the PTZ Control menu.
							A/FOCUS+			Switches between input methods (upper and lower case alphabet,
										symbols and numeric input).
	7			Composite						Edits text fields. When editing text fields, it also deletes the character
				Keys						in front of the cursor.
							EDIT/IRIS+			Checks the checkbox in the checkbox fields.
										Adjusts the iris of the camera in PTZ control mode.
										Generates video clips for backup in playback mode.
										Enters/exits the folder of USB device and eSATA HDD.
										Switches between main and spot output.
							MAIN/SPOT/Z
							OOM-			Zooms out the image in PTZ control mode.
										Selects all items on the list when used in a list field.
							F1/ LIGHT			Turns on/off PTZ light (if applicable) in PTZ control mode.
										Switches between play and reverse play in playback mode.
							F2/ AUX			Cycles through tab pages.
										Switches between channels in synchronous playback mode.
							MENU/WIPER			Returns to the Main menu (after successful login).

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	No.		Name						Function Description
									Presses and holds the button for five seconds to turn off audible key
									beep.
									Starts wiper (if applicable) in PTZ control mode.
									Shows/hides the control interface in playback mode.
									Switches between single screen and multi-screen mode.
					PREV/FOCUS-			Adjusts the focus in conjunction with the A/FOCUS+ button in PTZ
									control mode.
					PTZ/IRIS-				Enters the PTZ Control mode.
									Adjusts the iris of the PTZ camera in PTZ control mode.
			IR Receiver						Receiver for IR remote control.
	8
	9		DVD-R/W						Slot for DVD-R/W.

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1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1. 6.

Batteries (2×AAA) must be installed before operation.

Figure 1. 6 Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Refer to Table 1. 6, they include:

							Table 1. 6 Description of the IR Remote Control Buttons
	No.			Name			Description
							Power on/off the device.
	1			POWER
							Power on/off the device by pressing and holding the button for 5 seconds.
							Press the button to return to the main menu (after successful login).
							Press and hold the button for 5 seconds will turn off audible key beep.
	2			MENU Button
							In PTZ Control mode, the MENU button will start wiper (if applicable).
							In Playback mode, it is used to show/hide the control interface.
							Enter the Manual Record setting menu.
	3			REC Button			In PTZ control settings, press the button and then you can call a PTZ preset
							by pressing Numeric button.
							It is also used to turn audio on/off in the Playback mode.
	4			DIRECTION Button			Navigate between different fields and items in menus.

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		No.			Name			Description
								In the Playback mode, the Up and Down button is used to speed up and
								slow down recorded video. The Left and Right button will select the next
								and previous record files.
								In Live View mode, these buttons can be used to cycle through channels.
								In PTZ control mode, it can control the movement of the PTZ camera.
								Confirm selection in any of the menu modes.
								It can also be used to tick checkbox fields.
					ENTER Button			In Playback mode, it can be used to play or pause the video.
								In single-frame Playback mode, pressing the button will advance the video
								by a single frame.
		5			PTZ Button			In Auto-switch mode, it can be used to stop /start auto switch.
		6			DEV			Enables/Disables Remote Control.
								Switch to the corresponding channel in Live view or PTZ Control mode.
		7			Alphanumeric Buttons		Input numbers and characters in Edit mode.
								Switch between different channels in the Playback mode.
								Back to the previous menu.
		8			ESC Button
								Press for Arming/disarming the device in Live View mode.
								The button is used to enter the All-day Playback mode.
		9			PLAY Button
								It is also used to auto scan in the PTZ Control menu.
								Switch between single screen and multi-screen mode.
		10			PREV Button			In PTZ Control mode, it is used to adjust the focus in conjunction with the
								A/FOCUS+ button.
	Troubleshooting Remote Control:

Make sure you have install batteries properly in the remote control. And you have to aim the remote control at the IR receiver in the front panel.

If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.

Steps:

1.Go into Menu > Configuration > General > More Settings by operating the front control panel or the mouse.

2.Check and remember the DVR No.. The default DVR No. is 255. This number valid for all IR remote controls.

3.Press the DEV button on the remote control.

4.Enter the DVR No. in step 2.

5.Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following:

1.Batteries are installed correctly and the polarities of the batteries are not reversed.

2.Batteries are fresh and not out of charge.

3.IR receiver is not obstructed.

If the remote still cannot function properly, please change the remote and try again, or contact the device provider.

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1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:

Steps:

1.Plug USB mouse into one of the USB interfaces on the front panel of the DVR.

2.The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider.

The operation of the mouse:

					Table 1. 7 Description of the Mouse Control
	Name			Action			Description
				Single-Click			Live view: Select channel and show the quick set menu.
							Menu: Select and enter.
				Double-Click			Live view: Switch between single-screen and multi-screen.
	Left-Click			Drag			PTZ control: Wheeling.
							Privacy mask and motion detection: Select target area.
							Digital zoom-in: Drag and select target area.
							Live view: Drag channel/time bar.
	Right-Click			Single-Click			Live view: Show menu.
							Menu: Exit current menu to upper level menu.
	Scroll-Wheel			Scrolling up			Live view: Previous screen.
							Menu: Previous item.
							Live view: Next screen.
				Scrolling down
							Menu: Next item.

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1.4 Input Method Description

Figure 1. 7 Soft Keyboard

Description of the buttons on the soft keyboard:

Table 1. 8 Description of the Soft Keyboard Icons

	Icon		Description		Icon		Description
	…		Number		…		English letter
			Lowercase/Uppercase				Backspace
			Switch the keyboard				Space
			Positioning the cursor				Enter
			Symbols				Reserved

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1.5 Rear Panel

The rear panel vaires according to different models. Please refer to the actual product. The following figures are for reference only.

Rear Panel 1:

			Figure 1. 8 Rear Panel of DS-7100
			Table 1. 9 Description of Rear Panel
	No.	Item	Description
	1	VIDEO IN	BNC interface for TVI, and analog video input.
	2	HDMI	HDMI video output connector.
			DB15 connector for VGA output. Display local video output and menu.
	3	VGA
	4	AUDIO OUT	RCA connector.
			RCA connector.
	5	AUDIO IN
	6	Network Interface	Connector for network
	7	USB Port	Universal Serial Bus (USB) port for additional devices.
	8	GND	Ground
			12 VDC power supply.
	9	Power Supply

Rear Panel 2:

			Figure 1. 9 DS-7200HGHI-F (/N)
			Table 1. 10 Description of Rear Panel
	No.	Item	Description
	1	VIDEO IN	BNC interface for TVI and analog video input.
			HDMI video output connector.
	2	HDMI
	3	VGA	DB15 connector for VGA output. Display local video output and menu.
	4	AUDIO OUT	RCA connector
	5	AUDIO IN	RCA connector
	6	Network Interface	Connector for network
	7	USB Port	Universal Serial Bus (USB) port for additional devices.
			12VDC power supply.
	8	Power Supply
	9	GND	Ground

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Digital Video Recorder User Manual

Rear Panel 3:

Figure 1. 10 Rear Panel of DS-7200HGHI-E1/E2

Rear Panel 4:

Figure 1. 11 Rear Panel of DS-7200HQHI-F1/N

Rear Panel 5:

					Figure 1. 12 Rear Panel of DS-7200HQHI-F2/N
						Table 1. 11 Description of Rear Panel
		No.			Item		Description
		1			VIDEO IN		BNC interface for TVI and analog video input.
							RCA connector
		2			AUDIO IN
					AUDIO OUT		RCA connector
		3
		4			VGA		DB15 connector for VGA output. Display local video output and
							menu.
					HDMI		HDMI video output connector.
		5
		6			USB Port		Universal Serial Bus (USB) port for additional devices.
					Network Interface		Connector for network
		7
		8			RS-485 Interface		Connector for RS-485 devices.
		9			Power Supply		12VDC power supply.
		10			Power Switch		Switch for turning on/off the device.
		11			GND		Ground
		12			VIDEO OUT		BNC connector for video output.
		13			ALARM		Connector for alarm input/output.

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Rear Panel 6:

Figure 1. 13 Rear Panel of DS-7200HUHI-F/N

The rear panels of DS-7208HUHI-F1/N and DS-7208HUHI-F2/N provide 8 video input interfaces. The rear panel of DS-7216HUHI-F2/N provides 16 video input interfaces.

					Table 1. 12 Description of Rear Panel
	No.			Item		Description
	1			VIDEO IN		BNC interface for TVI and analog video input.
	2			AUDIO IN		RCA connector
	3			AUDIO OUT		RCA connector.
	4			VGA		DB15 connector for VGA output. Display local video output and
						menu.
	5			HDMI		HDMI video output connector.
	6			USB Port		Universal Serial Bus (USB) port for additional devices.
	7			Network Interface		Connector for network
	8			RS-485 Interface		Connector for RS-485 devices.
	9			Power Supply		12VDC power supply.
	10			Power Switch		Switch for turning on/off the device.
	11			GND		Ground
	12			VIDEO OUT		BNC connector for video output.
				Alarm In/Out		Connector for alarm input and output.
	13

Rear Panel 6:

Figure 1. 14 Rear Panel of DS-7300HQHI-F4/N

The rear panel of DS-7304HQHI-F4/N and DS-7308HQHI-F4/N provide 4 and 8 video input interfaces respectively.

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Rear Panel 7:

Figure 1. 15 Rear Panel of DS-8100HQHI-F8/N

The rear panel of DS-8104HQHI-F8/N and DS-8108HQHI-F8/N provide 4 and 8 video input interfaces respectively.

Table 1. 13 Description of Rear Panel

	No.			Item				Description
	1			VIDEO IN				BNC interface for TVI and analog video input.
				VIDEO OUT				BNC connector for video output.
	2							CVBS output is not provided by DS-7100/7200HGHI-E1, DS-7200HGHI-E2,
								DS-7100/7200HGHI-F1, DS-7200HGHI-F2, DS-7100HQHI-F1/N, and
								DS-7100HGHI-F1/N series DVR.
	3			AUDIO IN				RCA connector
	4			USB Port				Universal Serial Bus (USB) port for additional devices.
	5			HDMI				HDMI video output connector.
	6			VGA				DB15 connector for VGA output. Display local video output and
								menu.
	7			AUDIO OUT				RCA connector.
	8			Network Interface				Connector for network
								Connector for RS-485 devices. T+ and T- pins connect to R+ and R-
								pins of PTZ receiver respectively.
				RS-485	and	Alarm		D+, D- pin connects to Ta, Tb pin of controller. For cascading
	9							devices, the first DVR’s D+, D- pin should be connected with the
				Interface
								D+, D- pin of the next DVR.
								Connector for alarm input.
								Connector for alarm output.
	10			Power Supply				100 to 240V AC power supply.
	11			Power Switch				Switch for turning on/off the device.
	12			GND				Ground
	13			LINE IN				BNC connector for audio input.
								Connects external SATA HDD, CD/DVD-RW.
	14			eSATA
	15			RS-232 Interface				Connector for RS-232 devices.

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Chapter 2 Getting Started

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2.1 Starting Up and Shutting Down the DVR

Purpose:

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

Before you start:

Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the ground connection is working properly.

Starting up the DVR

Steps:

1.Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

2.Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the unit begins to start up.

3.After startup, the Power indicator LED remains on.

Shutting down the DVR

Steps:

There are two proper ways to shut down the DVR. To shut down the DVR:

OPTION 1: Standard shutdown

1.Enter the Shutdown menu. Menu > Shutdown

Figure 2. 1 Shutdown Menu

2.Select the Shutdown button.

3.Click the Yes button.

4.Turn off the power switch on the rear panel when the note appears.

Figure 2. 2 Shutdown Tips

Rebooting the DVR

While in the Shutdown menu (Figure 2. 1), you can also reboot the DVR.

Steps:

1.Enter the Shutdown menu by clicking Menu > Shutdown.

2.Click the Logout button to log out or the Reboot button to reboot the DVR.

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