Hikvision DS-7204HTI-K1-1TB, DS-7204HTI-K1-2TB, DS-7204HTI-K1-4TB, DS-7204HTI-K1-6TB, DS-7204HTI-K1-8TB User Manual

Digital Video Recorder

DS-7204HTI-K1

DS-7208HTI-K2

User Manual

DS-720xHTI-Kx DVR User Manual

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1

Telephone: [phone] • Toll Free in USA: [phone] • E-Mail: [e-mail] • www.hikvision.com.

© 2017-2018 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries (hereinafter referred to as “Hikvision”).

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Find the latest version in the company Web site at (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Illustrations in this manual are for illustration purposes only; your device’s screens and/or hardware may differ.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (Battery Directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

UM DS-720xHTI-Kx 012918NA

1

DS-720xHTI-Kx DVR User Manual

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Symbol	Description
	Provides additional information to emphasize or supplement important points of the main text.
	Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance
	degradation, or unexpected results.
	Indicates a hazard with a high level of risk, which if not avoided will result in death or serious injury.

Symbol Conventions: The symbols that may be found in this document are defined as follows:

Safety Instructions

•Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

•In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information.

•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to 240 VAC, 12 VDC, or 48 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information.

•Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

•Make sure that the plug is firmly connected to the power socket.

•If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, be advised of the following tips:

•Ensure unit is installed in a well-ventilated, dust-free environment.

•Unit is designed for indoor use only.

•Keep all liquids away from the device.

•Ensure environmental conditions meet factory specifications.

•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.

•Use the device in conjunction with an UPS if possible.

•Power down the unit before connecting and disconnecting accessories and peripherals.

•Use only a factory recommended HDD for this device.

•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

Mandatory Electrical Requirements

Hikvision requires the following conditions and equipment for all of its electronic equipment:

•Grounding

Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt, corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.

•Electrical Wiring

Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.

•Surge Suppressor (Required)

Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision electronic equipment:

•Specifications

˗Listed by Underwriter's Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR)

˗Minimum protection of 1,000 joules or higher

˗Clamping voltage of 400 V or less

˗ Response time of 1 nanosecond or less

•Usage

˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors

UM DS-720xHTI-Kx 012918NA

2

DS-720xHTI-Kx DVR User Manual

•Maintenance

˗Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)

˗Replace yearly in storm-prone areas

˗Replace every two years as routine maintenance

Product Key Features

General

•Connectable to TurboHD and analog cameras

•Supports UTC protocol for connecting camera over coax

•Connectable to AHD cameras

•Connectable to HD-CVI cameras

•Connectable to IP cameras

•The analog signal inputs including TurboHD, AHD, HD-CVI, and CVBS can be automatically recognized without configuration

•Each channel supports dual-stream, and sub-stream supports up to WD1 resolution

•Supports up to 8 MP resolution of all the channels

•5 MP long distance transmission can be enabled for analog cameras

•Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

•The minimum frame rate for main stream and sub-stream is 1 fps

•Encoding for both video stream and video & audio stream; audio and video synchronization during composite stream encoding

•Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate

•H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of analog cameras

•Connectable to H.265 and H.264 IP cameras

•Defog level, night to day sensitivity, day to night sensitivity, IR light brightness, day/night mode, and WDR switch configurable for the connected analog cameras supporting these parameters

•4 MP/5 MP signal switch for the supported analog cameras

•Watermark technology

Local Monitoring

•HDMI output at up to 4K (3840 × 2160) resolution

•1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is adjustable

If video output resolution is set to 1024*768, if more than 16 windows set, the device will recommend switching to higher output resolution. If video output resolution is set to 1280*720 or 1280*1024, if more than 25 windows set, the same note will pop up.

•Live view screen can be switched in groups, manually, or automatic cycle. The automatic interval cycle can be adjusted

•CVBS output only serves as the aux output or live view output

•Quick setting menu is provided for live view

•The selected live view channel can be shielded

•VCA information overlay in live view for the supported analog cameras and in smart playback for the supported analog and IP cameras

•Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions

•HTHI series DVR support full-channel line crossing detection and intrusion detection, and 2-ch sudden scene change detection.

•Privacy mask

•Several PTZ protocols (including Genetec Omnicast VMS) supported; PTZ preset, patrol and pattern

•Zoom in/out by clicking the mouse and PTZ tracing by dragging mouse

•If Hikvision CVBS camera is connected, you can control PTZ via coax and call the OSD of the camera

HDD Management

•Each disk with a maximum of 8 TB storage capacity

•Eight network disks (eight NAS disks, eight IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤8)) can be connected

•Remaining recording time of the HDD can be viewed

UM DS-720xHTI-Kx 012918NA

3

DS-720xHTI-Kx DVR User Manual

•Supports cloud storage

•S.M.A.R.T. and bad sector detection

•HDD sleeping function

•HDD property: redundancy, read-only, read/write (R/W)

•HDD group management

•HDD quota management; different capacity can be assigned to different channels

Recording, Capture and Playback

•Holiday recording schedule configuration

•Cycle and non-cycle recording modes

•Normal and event video encoding parameters

•Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and event

•The device will note that the exported AVI video may have problems if the frame rates of the continuous and event recording are different

•8 recording time periods with separated recording types

•Supports Channel-Zero encoding

•Main stream and sub-stream configurable for simultaneous recording

•Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual recording

•Searching record files and captured pictures by events (alarm input/motion detection)

•Customization of tags, searching and playing back by tags

•Locking and unlocking of record files

•Local redundant recording and capture

•With TurboHD, AHD, or HD-CVI input, information including resolution and frame rate will be overlaid on the bottom right corner of live view for five seconds. With CVBS input, information such as NTSC or PAL will be overlaid on bottom right corner of live view for five seconds.

•Searching and playing back record files by camera number, recording type, start time, end time, etc.

•Smart playback to go through less effective information

•Main stream and sub-stream selectable for local/remote playback

•Zooming in for any area when playback

•Multi-channel reverse playback

•Pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging the mouse on the progress bar

•4/8/16-ch synchronous playback

•Manual capture, continuous capture of video images and playback of captured pictures

Backup

•Exports data by a USB, and SATA device

•Exports video clips when playback

•Video and Log, Video and Player, and Player are selectable to export for backup

•Management and maintenance of backup devices

Alarm and Exception

•Configurable arming time of alarm input/output

•Alarms for video loss, motion detection, video tampering, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, HDD full, etc.

•Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending e-mail and alarm output

•One-key disarms the linkage actions of the alarm input

•PTZ linking for the VCA alarm

•VCA detection alarm is supported

•Supports POS triggered alarm

•Supports coaxial alarm

•System will automatically reboot when a problem is detected in an attempt to restore normal functionality

UM DS-720xHTI-Kx 012918NA

4

DS-720xHTI-Kx DVR User Manual

•You can enable false alarm filer for the motion detection of the PIR cameras. Then only when the motion detection events and PIR events are both triggered, the motion detection alarm will be triggered.

Other Local Functions

•Manual and automatic video quality diagnostics

•Operable by mouse and remote control

•Three-level user management: admin user can create operating accounts and define their permissions, which includes channel access

•Completeness of operation, alarm, exceptions and log writing and searching

•Manually triggering and clearing alarms

•Importing and exporting of configuration file of devices

•Getting cameras type information automatically

•Unlock pattern for device login for the admin

•Clear-text password available

•GUID file can be exported for password resetting

•Multiple connected analog cameras supporting TurboHD or AHD signal can be upgraded simultaneously via DVR.

Network Functions

•Self-adaptive 100M or 1000M network interface

•IPv6 is supported

•TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are supported

•Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you of the Internet access risk and ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You must create a verification code to connect to Hik-Connect

•TCP, UDP and RTP for unicast

•Auto/Manual port mapping by UPnP™

•Remote search, playback, download, locking and unlocking the record files, and downloading files broken transfer resume

•Remote parameters setup; remote import/export of device parameters

•Remote viewing of the device status, system logs and alarm status

•Remote keyboard operation

•Remote HDD formatting and program upgrading

•Remote system restart and shutdown

•Supports upgrading via remote FTP server

•RS-485 transparent channel transmission

•Alarm and exception information can be sent to the remote host

•Remotely start/stop recording

•Remotely start/stop alarm output

•Remote PTZ control

•Two-way audio and voice broadcasting

•Output bandwidth limit configurable

•Embedded Web server

•If DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate DNS Server

Development Scalability

•SDK for Windows and Linux system

•Source code of application software for demo

•Development support and training for application system

UM DS-720xHTI-Kx 012918NA

5

DS-720xHTI-Kx DVR User Manual

Table of Contents
Chapter 1 Introduction.........................................................................................................................................	11
1.1 Front Panel .........................................................................................................................................	11
1.2 IR Remote Control Operations ...........................................................................................................	11
1.3 USB Mouse Operation.........................................................................................................................	13
1.4 Input Method Description..................................................................................................................	14
1.5 Rear Panels.........................................................................................................................................	15
1.6 Menu Tree...........................................................................................................................................	15
Chapter 2 Getting Started....................................................................................................................................	16
2.1 Starting Up and Shutting Down the DVR...........................................................................................	16
2.2 Activating the Device.........................................................................................................................	17
2.3 Using the Unlock Pattern for Login...................................................................................................	19
2.3.1 Configuring the Unlock Pattern................................................................................................	19
2.3.2 Logging in via the Unlock Pattern............................................................................................	21
2.4 Login and Logout...............................................................................................................................	22
2.4.1 User Login..................................................................................................................................	22
2.4.2 User Logout...............................................................................................................................	23
2.5 Resetting Your Password ..................................................................................................................	24
2.6 Adding Analog Cameras.....................................................................................................................	25
2.6.1 Adding Analog Cameras............................................................................................................	25
2.6.2 Enabling Analog Cameras.........................................................................................................	25
2.7 Adding and Connecting IP Cameras..................................................................................................	25
2.7.1 Activating IP Cameras...............................................................................................................	25
2.7.2 Adding an Online IP Camera......................................................................................................	27
2.7.3 Editing the Connected IP Camera.............................................................................................	29
2.8 Configuring 5 MP Long Distance Transmission................................................................................	30
Chapter 3 Live View..............................................................................................................................................	32
3.1 Introduction of Live View...................................................................................................................	32
3.2 Operations in Live View Mode............................................................................................................	32
3.2.1 Using the Mouse in Live View...................................................................................................	33
3.2.2 Quick Setting Toolbar in Live View Mode .................................................................................	34
3.3 Channel-Zero Encoding.....................................................................................................................	36
3.4 Adjusting Live View Settings.............................................................................................................	37
3.5 Manual Video Quality Diagnostics.....................................................................................................	39
Chapter 4 PTZ Controls.........................................................................................................................................	41
4.1 Configuring PTZ Settings ...................................................................................................................	41

UM DS-720xHTI-Kx 012918NA

6

DS-720xHTI-Kx DVR User Manual

4.2 Setting PTZ Presets, Patrols, and Patterns......................................................................................	43
4.2.1 Customizing Presets.................................................................................................................	43
4.2.2 Calling Presets ..........................................................................................................................	44
4.2.3 Customizing Patrols..................................................................................................................	44
4.2.4 Calling Patrol .............................................................................................................................	46
4.2.5 Customizing Patterns ...............................................................................................................	46
4.2.6 Calling Patterns.........................................................................................................................	47
4.2.7 Customizing Linear Scan Limit.................................................................................................	48
4.2.8 Calling Linear Scan....................................................................................................................	49
4.2.9 One-Touch Park.........................................................................................................................	49
4.3 PTZ Control Panel ...............................................................................................................................	50
Chapter 5 Recording and Capture Settings........................................................................................................	52
5.1 Configuring Encoding Parameters....................................................................................................	52
5.2 Configuring Recording Schedule ......................................................................................................	57
5.3 Configuring Motion Detection Recording .........................................................................................	60
5.4 Configuring Alarm Triggered Recording............................................................................................	62
5.5 Configuring Event Recording.............................................................................................................	63
5.6 Configuring Manual Recording..........................................................................................................	65
5.7 Configuring Holiday Recording..........................................................................................................	65
5.8 Configuring Redundant Recording....................................................................................................	67
5.9 Configuring HDD Group.......................................................................................................................	68
5.10 Files Protection................................................................................................................................	69
5.11 One-Key Enabling/Disabling H.264+/H.265+ for Analog Cameras ...............................................	71
Chapter 6 Playback ..............................................................................................................................................	73
6.1 Playing Back Record Files .................................................................................................................	73
6.1.1 Instant Playback .......................................................................................................................	73
6.1.2 Playing Back by Normal Search................................................................................................	73
6.1.3 Playing Back by Event Search..................................................................................................	76
6.1.4 Playing Back by Tag ..................................................................................................................	78
6.1.5 Playing Back by Smart Search..................................................................................................	80
6.1.6 Playing Back by System Logs...................................................................................................	84
6.1.7 Playing Back by Sub-Periods ...................................................................................................	85
6.1.8 Playing Back an External File ...................................................................................................	85
6.2 Auxiliary Playback Functions ............................................................................................................	86
6.2.1 Playing Back Frame-by-Frame.................................................................................................	86
6.2.2 Digital Zoom...............................................................................................................................	86
6.2.3 Reverse Playback of Multi Channels........................................................................................	87

UM DS-720xHTI-Kx 012918NA

7

DS-720xHTI-Kx DVR User Manual

6.2.4 File Management.......................................................................................................................	88
Chapter 7 Backup.................................................................................................................................................	90
7.1 Backing up Record Files....................................................................................................................	90
7.1.1 Backing up by Normal Video/Picture Search...........................................................................	90
7.1.2 Backing up Video Clips..............................................................................................................	94
Chapter 8 Alarm Settings.....................................................................................................................................	97
8.1 Setting Motion Detection...................................................................................................................	97
8.2 Setting PIR Camera Alarm ..................................................................................................................	99
8.3 Setting Sensor Alarms .....................................................................................................................	101
8.4 Detecting Video Loss.......................................................................................................................	104
8.5 Detecting Video Tampering.............................................................................................................	106
8.6 Setting All-Day Video Quality Diagnostics......................................................................................	107
8.7 Handling Exceptions........................................................................................................................	109
8.8 Setting Alarm Response Actions.....................................................................................................	111
Chapter 9 VCA Alarm...........................................................................................................................................	114
9.1 Face Detection.................................................................................................................................	114
9.2 Vehicle Detection.............................................................................................................................	115
9.3 Line Crossing Detection ..................................................................................................................	117
9.4 Intrusion Detection..........................................................................................................................	118
9.5 Region Entrance Detection .............................................................................................................	120
9.6 Region Exiting Detection.................................................................................................................	121
9.7 Loitering Detection..........................................................................................................................	121
9.8 People Gathering Detection............................................................................................................	121
9.9 Fast Moving Detection.....................................................................................................................	122
9.10 Parking Detection ..........................................................................................................................	122
9.11 Unattended Baggage Detection ...................................................................................................	122
9.12 Object Removal Detection.............................................................................................................	123
9.13 Audio Exception Detection............................................................................................................	123
9.14 Defocus Detection.........................................................................................................................	124
9.15 Sudden Scene Change...................................................................................................................	124
9.16 PIR Alarm.........................................................................................................................................	125
Chapter 10 VCA Search ......................................................................................................................................	126
10.1 Face Search....................................................................................................................................	126
10.2 Behavior Search.............................................................................................................................	128
10.3 Plate Search...................................................................................................................................	129
10.4 People Counting.............................................................................................................................	130

UM DS-720xHTI-Kx 012918NA

8

DS-720xHTI-Kx DVR User Manual

10.5 Heat Map.........................................................................................................................................	130
Chapter 11 Network Settings ............................................................................................................................	132
11.1 Configuring General Settings........................................................................................................	132
11.2 Configuring Advanced Settings ....................................................................................................	133
11.2.1 Configuring Hik-Connect......................................................................................................	133
11.2.2 Configuring DDNS ..................................................................................................................	136
11.2.3 Configuring NTP Server .........................................................................................................	137
11.2.4 Configuring NAT.....................................................................................................................	138
11.2.5 Configuring More Settings....................................................................................................	140
11.2.6 Configuring HTTPS Port.........................................................................................................	141
11.2.7 Configuring E-Mail.................................................................................................................	142
11.2.8 Checking Network Traffic .....................................................................................................	144
11.3 Configuring Network Detection.....................................................................................................	144
11.3.1 Testing Network Delay and Packet Loss .............................................................................	144
11.3.2 Exporting Network Packet....................................................................................................	145
11.3.3 Checking Network Status.....................................................................................................	146
11.3.4 Checking Network Statistics................................................................................................	147
Chapter 12 HDD Management............................................................................................................................	148
12.1 Initializing HDDs..............................................................................................................................	148
12.2 Managing Network HDD..................................................................................................................	149
12.3 Managing HDD Group......................................................................................................................	151
12.3.1 Setting HDD Groups...............................................................................................................	151
12.3.2 Setting HDD Property ............................................................................................................	152
12.4 Configuring Quota Mode ................................................................................................................	153
12.5 Configuring Cloud Storage.............................................................................................................	154
12.6 Checking HDD Status.....................................................................................................................	157
12.7 Checking S.M.A.R.T. Information....................................................................................................	158
12.8 Detecting Bad Sectors...................................................................................................................	158
12.9 Configuring HDD Error Alarms ........................................................................................................	159
Chapter 13 Camera Settings..............................................................................................................................	160
13.1 Configuring OSD Settings...............................................................................................................	160
13.2 Configuring Privacy Mask...............................................................................................................	161
13.3 Configuring Video Parameters ......................................................................................................	162
13.3.1 Configuring Image Settings..................................................................................................	162
13.3.2 Configuring Camera Parameters Settings...........................................................................	162
Chapter 14 DVR Management and Maintenance..............................................................................................	164

UM DS-720xHTI-Kx 012918NA

9

DS-720xHTI-Kx DVR User Manual

14.1 Viewing System Information..........................................................................................................	164
14.2 Searching Log Files........................................................................................................................	164
14.3 Importing/Exporting IP Camera Info..............................................................................................	166
14.4 Importing/Exporting Configuration Files......................................................................................	167
14.5 Upgrading System..........................................................................................................................	167
14.5.1 Upgrading by Local Backup Device......................................................................................	167
14.5.2 Upgrading by FTP...................................................................................................................	168
14.6 Upgrading Camera..........................................................................................................................	169
14.7 Restoring Default Settings............................................................................................................	169
Chapter 15 Others ..............................................................................................................................................	171
15.1 Configuring General Settings........................................................................................................	171
15.2 Configuring DST Settings...............................................................................................................	172
15.3 Configuring More Settings.............................................................................................................	172
15.4 Managing User Accounts...............................................................................................................	173
15.4.1 Adding a User ........................................................................................................................	173
15.4.2 Deleting a User......................................................................................................................	176
15.4.3 Editing a User ........................................................................................................................	177
Chapter 16 Appendix..........................................................................................................................................	180
16.1 Specifications................................................................................................................................	180
16.2 Glossary..........................................................................................................................................	181
16.3 Troubleshooting.............................................................................................................................	182
16.4 Compatible Hikvision IP Cameras..................................................................................................	185
16.5 Compatible Third-Party IP Cameras ..............................................................................................	185
16.6 Applicable Power Adapters ...........................................................................................................	186

UM DS-720xHTI-Kx 012918NA

10

DS-720xHTI-Kx DVR User Manual

Chapter 1 Introduction

1.1 Front Panel

				Figure 1-1 Front Panel
Table 1-1Front Panel Description
	No.		Icon	Description
	1			Turns white when DVR is powered up
	2			Turns red when data is being read from or written to HDD
	3			Flashes white when the network is well-connected
	4			Receiver for IR remote control
	5		USB Interface	Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB
				Hard Disk Drive (HDD)

1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1-2.

Batteries (2×AAA) must be installed before operation.

UM DS-720xHTI-Kx 012918NA

11

DS-720xHTI-Kx DVR User Manual

Figure 1-2 Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Refer to Table 1-2. Table 1-2 Description of the IR Remote Control Buttons

	No.			Name		Description
	1			POWER		Power on/off the device.
						Power on/off the device by pressing and holding the button for five seconds.
						Press to return to the main menu (after successful login).
	2			MENU Button		Press and hold for 5 seconds to turn off audible key beep.
						In PTZ Control mode, the MENU button will start wiper (if applicable).
						In Playback mode, shows/hides the control interface.
						Enters the Manual Record setting menu.
	3			REC Button		In PTZ control settings, press to call a PTZ preset by pressing Numeric button.
						Also turns audio on/off in Playback mode.
						Navigate between menu fields and items.
	4			DIRECTION Button		In Playback mode, the Up and Down button speeds up and slows down recorded
						video. The Left and Right button selects the next and previous record files.
						In Live View mode, these buttons cycle through channels.

UM DS-720xHTI-Kx 012918NA

12

DS-720xHTI-Kx DVR User Manual

	No.			Name		Description
						In PTZ control mode, controls PTZ camera movement.
						Confirm selection in any menu mode.
				ENTER Button		Can tick checkbox fields.
						In Playback mode, plays or pauses the video.
						In single-frame Playback mode, advances video a single frame.
5				PTZ Button		In Auto-switch mode, stops/starts auto switch.
6				DEV		Enables/Disables Remote Control.
				Alphanumeric		Switches to corresponding channel in Live view or PTZ Control mode.
	7					Inputs numbers and characters in Edit mode.
				Buttons
						Switches between channels in Playback mode.
	8			ESC Button		Goes back to previous menu.
						Arms/disarmsthe device in Live View mode.
	9			PLAY Button		Enters the All-day Playback mode.
						Auto scans in the PTZ Control menu.
	10			PREV Button		Switches between single screen and multi-screen mode.
						In PTZ Control mode, adjusts focus in conjunction with the A/FOCUS+ button.
	Troubleshooting Remote Control

Make sure you have installed batteries properly in the remote control. Ensure you aim the remote control at the IR receiver on the front panel.

If there is no response after pressing any button on the remote, follow the procedure below to troubleshoot.

1.Go to Menu > Configuration > General > More Settings by operating the front control panel or the mouse.

2.Check and remember the DVR No. The default DVR No. is 255. This number valid for all IR remote controls.

3.Press DEV on the remote control.

4.Enter the DVR No. in step 2.

5.Press ENTER on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, check the following:

•Batteries are installed correctly and the polarities of the batteries are not reversed

•Batteries are fresh and not out of charge

•IR receiver is not obstructed

If the remote still does not function properly, change the remote and try again, or contact the device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can be used with this DVR. To use a USB mouse:

UM DS-720xHTI-Kx 012918NA

13

DS-720xHTI-Kx DVR User Manual

1.Plug USB mouse into one of the USB interfaces on the DVR front panel.

2.The mouse should automatically be detected. If the mouse is not detected, it may be that the two devices are not compatible. Refer to the recommended device list from your provider.

Table 1-3 Description of the Mouse Controls

	Name			Action		Description
				Single-Click		Live view: Select channel and show the quick set menu
						Menu: Select and enter
				Double-Click		Live view: Switch between single-screen and multi-screen
	Left-Click					PTZ control: Wheeling
				Drag		Privacy mask and motion detection: Select target area
						Digital zoom-in: Drag and select target area
						Live view: Drag channel/time bar
	Right-Click			Single-Click		Live view: Show menu
						Menu: Exit current menu to upper level menu
				Scrolling up		Live view: Previous screen
						Menu: Previous item
	Scroll-Wheel
				Scrolling down		Live view: Next screen
						Menu: Next item

1.4 Input Method Description

Figure 1-3 Soft Keyboard

Table 1-4 Description of the Soft Keyboard Buttons

	Icon	Description	Icon	Description
	…	Numbers	…	English letters
		Lowercase/Uppercase		Backspace
		Switch the keyboard		Space
		Positioning the cursor		Enter
		Symbols		Reserved

UM DS-720xHTI-Kx 012918NA

14

DS-720xHTI-Kx DVR User Manual

1.5 Rear Panels

Figure 1-4 DS-7204HTI-K1 Rear Panel

		Figure 1-5 DS-7208HTI-K2 Rear Panel
Table 1-5 Description of Rear Panel
No.	Item	Description
1	VIDEO IN	BNC interface for TurboHD and analog video input
2	AUDIO IN	RCA connector
3	AUDIO OUT	RCA connector
4	VGA	DB-15 connector for VGA output. Display local video output and menu.
5	HDMI	HDMI video output connector.
6	USB Interface	Universal Serial Bus (USB) port for additional devices
7	Network Interface	Connector for network
8	RS-485 Interface	Connector for RS-485 devices
9	Power Supply	48 VDC or 12 VDC
10	Power Switch	Switch for turning on/off the device
11	GND	Ground
12	VIDEO OUT	BNC connector for video output
13	Alarm In/Out	Connector for alarm input and output

1.6 Menu Tree

UM DS-720xHTI-Kx 012918NA

15

DS-720xHTI-Kx DVR User Manual

Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Purpose

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

Before You Start

Check that the voltage of the external power supply matches the DVR’s requirement, and ensure that the ground connection is working properly.

Starting up the DVR

1.Check that the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

2.Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the unit is starting up.

3.After startup, the Power indicator LED remains on.

User Logout, Shutdown, and Reboot

You can log out of the system, shut down, or reboot the device upon demand.

1.Go to Menu > System Maintenance.

2.Click the icon in the bottom left corner of the screen.

3.Click Logout, Shutdown, or Reboot.

If logged out, menu operation is invalid; enter a user name and password to unlock system.

UM DS-720xHTI-Kx 012918NA

16

DS-720xHTI-Kx DVR User Manual

Figure 2-1 Shutdown Button

Figure 2-2 Shutdown Menu

4.Click Yes.

5.Turn off the power switch on the rear panel when the following note appears.

Figure 2-3 Shutdown Tips

2.2 Activating the Device

Purpose

For first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can activate the device via Web browser, SADP, or Client Software.

1.Input the same password into the Create New Password and Confirm New Password text fields.

2.In the IP Camera Activation text field, enter a password to activate the connected IP camera(s).

UM DS-720xHTI-Kx 012918NA

17

DS-720xHTI-Kx DVR User Manual

Figure 2-4 SettingsAdmin Password

STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

3. Click OK to save the password and activate the device.

Clear text password is supported. Click to see the password. Click the icon again to hide the password.

If you update an older version device that has the old password scheme, the following dialog box will pop up once the device starts. Click YES and follow the prompts to set a strong password.

Figure 2-5 Warning

4. After the device has been activated, the Attention box pops up.

UM DS-720xHTI-Kx 012918NA

18

DS-720xHTI-Kx DVR User Manual

Figure 2-6 Attention

5.(Optional) Click Yes to export the GUID (Globally Unique Identifier). The Reset Password interface pops up. Click Export to export the GUID to the USB flash drive for password resetting.

The GUID is a file that is generated, exported, and saved that is used to reset the user’s password.

Figure 2-7 Export GUID

6.After exporting the GUID, the Attention box pops up. Click Yes to duplicate the password or No to cancel it.

Figure 2-8 Duplicate the Password

2.3 Using the Unlock Pattern for Login

Purpose

You can configure an unlock pattern for the admin’s device login.

2.3.1 Configuring the Unlock Pattern

After the device has been activated, enter the following interface to configure the device unlock pattern.

UM DS-720xHTI-Kx 012918NA

19

DS-720xHTI-Kx DVR User Manual

Figure 2-9 Set Unlock Pattern

1.Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the pattern is done.

Figure 2-10 Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can be connected once only.

2.Draw the same pattern again to confirm it. When the two patterns match, the pattern is successfully configured.

UM DS-720xHTI-Kx 012918NA

20

DS-720xHTI-Kx DVR User Manual

Figure 2-11 Confirm the Pattern

If the two patterns are different, you must set the pattern again.

2.3.2 Logging in via the Unlock Pattern

Only the admin user has permission to unlock the device.

Configure the pattern before unlocking. See 2.3.1 Configuring the Unlock Pattern. Right click the mouse on the screen and select the menu to enter the interface.

Figure 2-12 Draw the Unlock Pattern

1. Draw the pre-defined pattern to unlock to enter the menu operation.

UM DS-720xHTI-Kx 012918NA

21

DS-720xHTI-Kx DVR User Manual

Right click the mouse to log in via the normal mode.

If you forgot your pattern, click Forgot My Pattern or Switch User to display the normal login dialog box. If the pattern you draw differs from the pattern you configured, try again.

If you draw the wrong pattern seven times, the account will lock for one minute.

Figure 2-13 Normal Login Dialog Box

2.4 Login and Logout

2.4.1 User Login

Purpose

You have to log in to the device before operating the menu and other functions 1. Select the User Name in the drop-down list.

Figure 2-14 Login Interface

2.Input the Password.

3.Click OK to log in.

UM DS-720xHTI-Kx 012918NA

22

DS-720xHTI-Kx DVR User Manual

In the Login interface, for the admin, if you enter the wrong password seven times, the account will lock for 60 seconds. For an operator, if you enter the wrong password five times, the account will lock for 60 seconds.

Figure 2-15 UserAccount Protection for the Admin

Figure 2-16 UserAccount Protection for the Operator

2.4.2 User Logout

Purpose

You can log out of the system, shut down, or reboot the device upon demand.

1.Go to Menu > System Maintenance.

2.Click the icon in the bottom left corner of the screen.

3.Click Logout, Shutdown, or Reboot.

Figure 2-17 Logout, Shutdown, Reboot

After you log out of the system, menu operation on the screen is invalid. You must input a user name and password to unlock the system.

UM DS-720xHTI-Kx 012918NA

23

DS-720xHTI-Kx DVR User Manual

2.5 Resetting Your Password

Purpose

When you forget the password of the admin, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local USB flash drive after you have activated the device (refer to Activating the Device 2.2 ).

1. On the user login interface, click Forgot Password to enter the Import GUID interface.

Figure 2-18 Import GUID

2. Select the GUID file from the USB flash drive and click Import to pop up the Reset Password interface.

Figure 2-19 Reset Password

3.Input the new password and confirm the password.

4.Click OK to save the new password. The Attention box pops up as shown below.

UM DS-720xHTI-Kx 012918NA

24

DS-720xHTI-Kx DVR User Manual

Figure 2-20 GUID File Imported

5.Click OK and the Attention box below pops up to remind you to duplicate the device password to connected IP cameras with default protocol. Click Yes to duplicate the password or No to cancel it.

Figure 2-21 Duplicate the Password

To retrieve a forgotten password, you must first export the GUID file.

Once the password is reset, the GUID file will be invalid. You can export a new GUID file. Refer to Editing a User 15.4.3 .

2.6 Adding Analog Cameras

2.6.1 Adding Analog Cameras

Connect analog camera(s) to the “Video In” BNC connectors.

2.6.2 Enabling Analog Cameras

Analog cameras are enabled by default; no further action is required.

2.7 Adding and Connecting IP Cameras

2.7.1 Activating IP Cameras

Purpose

Before adding the camera, make sure the IP camera to be added is in active status.

1. Select Add IP Camera from the right-click menu in live view mode or go to Menu> Camera> IP Camera.

For an IP camera detected online in the same network segment, the Security status shows whether it is active or inactive.

UM DS-720xHTI-Kx 012918NA

25

DS-720xHTI-Kx DVR User Manual

Figure 2-22 IP Camera Management Interface

2.Click the camera’s inactive icon to enter the following interface to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.

Figure 2-23 Activate the Camera

3.Set the password of the camera to activate it.

•Use Admin Password: When checked, the camera(s) will use the DVR’s admin password.

•Create New Password: If admin password is not used, create and confirm a new camera password.

Figure 2-24 Set New Password

UM DS-720xHTI-Kx 012918NA

26

DS-720xHTI-Kx DVR User Manual

STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

4. Click OK to finish activating the IP camera. The camera security status will change to Active.

2.7.2 Adding an Online IP Camera

Purpose

Before you can get a live view or record the video, add the IP cameras to the connection list of the device.

Before You Start

Ensure the network connection is valid. See Chapter 11 Network Settings.

OPTION 1:

1.Select Add IP Camera from the right-click menu in live view or go to Menu> Camera> IP Camera.

Figure 2-25 IP Camera Management Interface

2.Online cameras in the same network segment will be detected and displayed in the camera list.

3.Select an IP camera from the list and click to add the camera (with the same admin password as the DVR), or click One-touch Adding to add all cameras (with same admin password) on the list.

Make sure the camera to add has already been actiavted by setting the admin password, and the admin password of the camera is the same with the DVR’s.

4.(Optional) Check the Enable H.265 checkbox (For Initial Access) for the connected IP camera supporting H.265. Then, the IP camera will be encoded with H.265.

5.(For encoders with multiple channels only) check the checkbox of Channel Port in the pop-up window, as shown in the following figure, and click OK to add multiple channels.

UM DS-720xHTI-Kx 012918NA

27

DS-720xHTI-Kx DVR User Manual

Figure 2-26 Select Multiple Channels

OPTION 2:

1.On the IP Camera Management interface, click Custom Adding to show Add IP Camera (Custom).

Figure 2-27 Custom Adding IP CameraInterface

2. Edit the IP address, protocol, management port, and other information of the camera to be added.

If the IP camera to add has not been activated, activate it from the IP camera list on the IP Camera Management interface.

3. Click Add to add the camera.

For the successfully added IP cameras, the Security status shows the security level of the password of camera: strong password, weak password, or risky password.

UM DS-720xHTI-Kx 012918NA

28

DS-720xHTI-Kx DVR User Manual

Table 1-6 Explanation of the Icons

Icon	Explanation	Icon	Explanation
	Edit basic parameters of the camera		Add the detected IP camera.
	The camera is disconnected; you can click
	the icon to get the exception information of		Delete the IP camera
	camera.
	Play the live video of the connected		Advanced settings of the camera.
	camera.
			Shows the security status of the
	Upgrade the connected IP camera.	Security	camera to be active/inactive or the
			password strength
			(strong/medium/weak/risky)

4.(Optional) Check the Enable H.265 checkbox (For Initial Access) for the connected IP camera supporting H.265. Then, the IP camera will be encoded with H.265.

2.7.3 Editing the Connected IP Camera

Purpose

After adding the IP cameras, the basic camera information is listed on the interface, and you can configure the basic IP camera settings.

1. Click the icon to edit the parameters. You can edit the IP address, protocol, and other parameters.

Figure 2-28 EditIP Camera

•Channel Port: If the connected device is an encoding device with multiple channels, choose the channel to connect by selecting the channel port no. in the drop-down list.

1.Click OK to save the settings and exit from the editing interface.

2.Drag the horizontal scroll bar to the far right and click the icon to edit the advanced parameters.

UM DS-720xHTI-Kx 012918NA

29