Hikvision DS-7308HQI-K4-10TB, DS-7308HQI-K4-12TB, DS-7308HQI-K4-16TB, DS-7308HQI-K4-18TB, DS-7308HQI-K4-1TB User Manual

User Manual

Digital Video Recorder (DVR)

DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8

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Manual Illustrations and Features

Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document.

Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1

Telephone: [phone] • Toll Free in USA: [phone] • E-Mail: [e-mail] • www.hikvision.com

COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to Turbo HD Digital Video Recorder (DVR).

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS

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INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to

your supplier or to a designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models

This manual is applicable to the models listed in the following table.

	Series	Model
		DS-7304HUI-K4
	DS-73xxHUI-K4	DS-7308HUI-K4
		DS-7316HUI-K4
		DS-7332HUI-K4
		DS-7308HQI-K4
	DS-73xxHQI-K4	DS-7316HQI-K4
		DS-7332HQI-K4
		DS-9008HUI-K8
	DS-90xxHUI-K8	DS-9016HUI-K8
		DS-9032HUI-K8

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

Mandatory Electrical Requirements

Hikvision requires the following conditions and equipment for all of its electronic equipment:

•Grounding

Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt, corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.

•Electrical Wiring

Ensure your outlets are properly wired. They can be checked with an electrical outlet tester.

•Surge Suppressor (Required)

Hikvision is not responsible for any damage to equipment caused by power spikes in the electrical power grid. Use of a surge suppressor meeting the following specifications is mandatory for all Hikvision electronic equipment:

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•Specifications

˗Listed by Underwriter’s Laboratories, meeting the UL 1449 Voltage Protection Rating (VPR)

˗Minimum protection of 1,000 joules or higher

˗Clamping voltage of 400 V or less

˗Response time of 1 nanosecond or less

•Usage

˗Surge suppressors must not be daisy chained with power strips or other surge suppressors

•Maintenance

˗Replace after a serious electrical event (e.g., lighting blew out a transformer down the street)

˗Replace yearly in storm-prone areas

˗Replace every two years as routine maintenance

Safety Instructions

•Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

•In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to 240 VAC, 12 VDC or 48 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information.

•Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

•Please make sure that the plug is firmly connected to the power socket.

•If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

•Ensure unit is installed in a well-ventilated, dust-free environment.

•Unit is designed for indoor use only.

•Keep all liquids away from the device.

•Ensure environmental conditions meet factory specifications.

•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.

•Use the device in conjunction with an UPS if possible.

•Power down the unit before connecting and disconnecting accessories and peripherals.

•A factory recommended HDD should be used for this device.

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•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

•Ensure to use the attached power adaptor only and not to change the adaptor randomly.

Product Key Features

General

•Connectable to TurboHD and analog cameras

•Supports UTC protocol for connecting camera over coax

•Connectable to IP cameras

•The analog signal inputs including TurboHD and CVBS can be automatically recognized without configuration

•Each channel supports dual-stream. And sub-stream supports up to WD1 resolution

•The main stream of HUI Series supports up to 5 MP resolution of all the channels (HUI Series)

•5 MP long distance transmission can be enabled for the analog cameras (HUI Series)

•Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

•The minimum frame rate for main stream and sub-stream is 1 fps

•Encoding for both video stream and video & audio stream; audio and video synchronization during composite stream encoding

•Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate

•H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of analog cameras

•Connectable to H.265 and H.264 IP cameras

•Defog level, night to day sensitivity, day to night sensitivity, IR light brightness, day/night mode, and WDR switch configurable for the connected analog cameras supporting these parameters

•4 MP/5 MP signal switch for the supported analog cameras

•Watermark technology

Local Monitoring

•HDMI output at up to 4K (3840 × 2160) resolution

•There are two HDMI interfaces of which the HDMI1 and VGA interfaces share simultaneous output. For HDMI1/VGA output, up to 1920 × 1080 resolution is supported. For HDMI2 output, up to 4K (3840 × 2160) resolution is supported

•1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is adjustable

If the sum of the analog and IP channels exceeds 25, up to 32-window division mode is supported for the VGA/HDMI1 output

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•Live view screen can be switched in group and manual switch and automatic cycle live view are also provided, the interval of automatic cycle can be adjusted

•CVBS output only serves as the aux output or live view output

•Quick setting menu is provided for live view

•The selected live view channel can be shielded

•VCA information overlay in live view for the supported analog cameras and in smart playback for the supported analog and IP cameras

•Motion detection, video-tampering detection, video exception alarm, video loss alarm, and VCA alarm functions

•1-ch analog camera supports people counting and heat map functions

•HUI Series supports line crossing detection and intrusion detection of all channels, and 2-ch sudden scene change detection.

•The enhanced VCA mode conflicts with the 2K/4K output and 4 MP/5 MP signal input (HUI Series)

•Privacy mask

•Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and pattern

•Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

•Each disk can have a maximum of 8 TB storage capacity

•8 network disks (8 NAS disks, 8 IP SAN disks, or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be connected

•Remaining recording time of the HDD can be viewed

•Supports cloud storage

•S.M.A.R.T. and bad sector detection

•HDD sleeping function

•HDD property: redundancy, read-only, read/write (R/W)

•HDD group management

•HDD quota management; different capacity can be assigned to different channels

•Hot-swappable HDD supports RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 storage schemes, and can be enabled and disabled on your demand. 16 arrays can be configured (DS-90xxHUI-K8 only)

Recording, Capture, and Playback

•Holiday recording schedule configuration

•Cycle and non-cycle recording modes

•Normal and event video encoding parameters

•Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and event

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•Supports POS triggered recording

•Eight recording time periods with separated recording types

•Supports Channel-Zero encoding

•Main stream and sub-stream configurable for simultaneous recording

•Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual recording

•Searching record files and captured pictures by events (alarm input/motion detection)

•Customization of tags, searching and playing back by tags

•Locking and unlocking of record files

•Local redundant recording and capture

•When TurboHD input is connected, the information including the resolution and frame rate will be overlaid on the bottom right corner of the live view for five seconds. When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom right corner of the live view for five seconds.

•Search and play back record files by camera number, recording type, start time, end time, etc.

•Smart playback to go through less effective information

•Main stream and sub-stream selectable for local/remote playback

•Zooming in for any area when playback

•Multi-channel reverse playback

•Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging the mouse on the progress bar

•4/8/16-ch synchronous playback

•Manual capture, continuous capture of video images, and playback of captured pictures

Backup

•Exports data to a USB or eSATA device

•Exports video clips when playback

•Video and Log, Video and Player, and Player are selectable to export for backup

•Management and maintenance of backup devices

Alarms and Exceptions

•Configurable arming time of alarm input/output

•Alarms for video loss, motion detection, video tampering, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, and HDD full, etc.

•Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output

•One-key disarms the linkage actions of the alarm input

•PTZ linking for the VCA alarm

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•VCA detection alarm is supported

•Supports POS triggered alarm

•Supports coaxial alarm (requires camera with alarm I/O)

•System will automatically reboot when a problem is detected in an attempt to restore normal functionality

Other Local Functions

•Manual and automatic video quality diagnostics

•Operable by mouse and remote control

•Three-level user management; admin user can create many operating account and define their operating permission, which includes the permission to access any channel

•Completeness of operation, alarm, exceptions and log writing and searching

•Manually triggering and clearing alarms

•Importing and exporting of configuration file of devices

•Getting cameras type information automatically

•Unlock pattern for device login for the admin

•Clear-text password available

•GUID file can be exported for use in resetting the password

•Multiple connected analog cameras supporting TurboHD can be upgraded simultaneously via the DVR

Network Functions

•Self-adaptive 100M or 1000M network interface

•IPv6 is supported

•TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are supported

•Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you the Internet access risk and ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You should create a verification code to connect to Hik-Connect.

•TCP, UDP, and RTP for unicast

•Auto/Manual port mapping by UPnP™

•Remote search, playback, download, locking and unlocking the record files, and downloading files broken transfer resume

•Remote parameters setup; remote import/export of device parameters

•Remote viewing of the device status, system logs and alarm status

•Remote keyboard operation

•Remote HDD formatting and program upgrading

•Remote system restart and shutdown

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•Supports upgrading via remote FTP server

•RS-485 transparent channel transmission

•Alarm and exception information can be sent to the remote host

•Remotely start/stop recording

•Remotely start/stop alarm output

•Remote PTZ control

•Two-way audio and voice broadcasting

•Output bandwidth limit configurable

•Embedded Web server

•If DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate DNS Server

Development Scalability

•SDK for Windows and Linux system

•Source code of application software for demo

•Development support and training for application system

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Table of Contents
	Product Key Features ...............................................................................................................	6
NOTE: Figures in this manual are for illustration only; your screens may differ. ......................		16
1	Introduction..................................................................................................................................	16
1.1	Front Panel....................................................................................................................................	16
1.2	IR Remote Control Operations..................................................................................................	18
1.2.1	Troubleshooting Remote Control ........................................................................................	20
1.3	USB Mouse Operation ................................................................................................................	20
1.4	Input Method Description..........................................................................................................	21
1.5	Rear Panel.....................................................................................................................................	21
2	Getting Started.............................................................................................................................	23
2.1	Starting Up and Shutting Down the DVR ...............................................................................	23
2.1.1	Starting the DVR.....................................................................................................................	23
2.1.2	Shutting Down/Logging Out/Rebooting the DVR..........................................................	23
2.2	Activating the Device..................................................................................................................	24
2.3	Using the Unlock Pattern for Login..........................................................................................	25
2.3.1	Configuring the Unlock Pattern...........................................................................................	26
2.3.2	Logging in via Unlock Pattern .............................................................................................	27
2.3.3	Login and Logout...................................................................................................................	28
2.3.3.1 User Login...............................................................................................................................		28
2.3.4	Resetting Your Password......................................................................................................	29
2.3.5	Adding and Connecting IP Cameras...................................................................................	31
2.3.5.1 Activating an IP Camera .......................................................................................................		31
2.3.6	Adding an Online IP Camera...............................................................................................	34
2.3.7	Editing the Connected IP Camera .......................................................................................	38
2.3.8	Configuring Signal Input Channel ......................................................................................	40
2.3.9	Configuring 5 MP Long Distance Transmission................................................................	41
3	Live View......................................................................................................................................	42
3.1	Introduction..................................................................................................................................	42
3.2	Live View Icons............................................................................................................................	42
3.3	Live View Mode Operations......................................................................................................	43
3.3.1	Using the Mouse in Live View.............................................................................................	44
3.3.2	Switching Main/Aux Output...............................................................................................	44
3.3.3	Quick Setting Toolbar in Live View Mode.........................................................................	45
3.4	Channel-Zero Encoding..............................................................................................................	48
3.5	Adjusting Live View Settings ....................................................................................................	49
3.6	Manual Video Quality Diagnostics...........................................................................................	50
4	PTZ Controls ................................................................................................................................	51
4.1	Configuring PTZ Settings...........................................................................................................	51
4.2	Setting PTZ Presets, Patrols, and Patterns...............................................................................	53
4.2.1	Customizing Presets ..............................................................................................................	53
4.2.2	Calling Presets ........................................................................................................................	54

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4.2.3			Customizing Patrols...............................................................................................................	55
4.2.4			Calling Patrols.........................................................................................................................	57
4.2.5			Customizing Patterns ............................................................................................................	57
4.2.6			Calling Patterns ......................................................................................................................	58
4.2.7			Customizing Linear Scan Limit............................................................................................	59
4.2.8			Calling Linear Scan ................................................................................................................	60
4.2.9			One-Touch Park......................................................................................................................	61
4.3		PTZ Control Panel.......................................................................................................................		62
5		Recording and Capture Settings ...............................................................................................		63
5.1		Configuring Encoding Parameters ...........................................................................................		63
5.2	Configuring Recording and Capture Schedule.......................................................................			69
5.3	Configuring Motion Detection Recording and Capture........................................................			73
5.4	Configuring Alarm Triggered Recording and Capture.........................................................			74
5.5	Configuring Event Recording and Capture ............................................................................			76
5.6	Configuring Manual Recording and Continous Capture......................................................			77
5.7	Configuring Holiday Recording and Capture ........................................................................			78
5.8	Configuring Redundant Recording and Capture...................................................................			80
5.9		Configuring HDD Group...........................................................................................................		82
5.10			Files Protection .......................................................................................................................	83
5.10.1			Protect Record Files by Locking Them................................................................................	83
5.10.2			Protect File by Setting HDD to Read-Only.........................................................................	84
5.11			One-Key Enable/Disable H.264+/H.265+, Analog Cameras..........................................	85
5.11.1			Enabling...................................................................................................................................	85
5.11.2			Disabling..................................................................................................................................	86
5.12			Playback...................................................................................................................................	86
5.12.1			Instant Playback by Channel................................................................................................	86
5.12.2			Playback by Normal Search..................................................................................................	87
5.12.2.1			Playback by Channel...................................................................................	87
5.12.2.2			Playback by Time.........................................................................................	88
5.12.3			Playback Interface ..................................................................................................................	88
5.12.4			Playback by Event Search .....................................................................................................	89
5.12.5			Playback by Tag......................................................................................................................	92
5.12.6			Playback by Smart Search.....................................................................................................	94
5.12.7			Playback by System Logs......................................................................................................	98
5.12.8			Playback by Sub-Periods.......................................................................................................	99
5.12.9			Play Back External Files.......................................................................................................	100
5.13			Auxiliary Functions of Playback........................................................................................	101
5.13.1			Playing Back Frame-by-Frame ...........................................................................................	101
5.13.2			Digital Zoom.........................................................................................................................	101
5.13.3			Multi-Channel Reverse Playback.......................................................................................	102
5.13.4			File Management..................................................................................................................	103
5.14			Backup ...................................................................................................................................	103

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5.14.1 Backup by Normal Video/Picture Search........................................................................			103
5.14.1.1		Using USB Flash Drives, USB HDDs......................................................	104
5.14.2 Backup by Event Search......................................................................................................			106
5.14.3		Back Up Video Clips............................................................................................................	107
5.15		Managing Backup Devices..................................................................................................	108
6	Alarm Settings............................................................................................................................		109
6.1	Setting Motion Detection..........................................................................................................		109
6.2	Setting Sensor Alarms...............................................................................................................		111
6.2.1		Detecting Video Loss...........................................................................................................	113
6.2.2		Detecting Video Tampering................................................................................................	114
6.3	Setting All-Day Video Quality Diagnostics...........................................................................		116
6.4	Handling Exceptions.................................................................................................................		117
7	Setting Alarm Response Actions.............................................................................................		119
8	POS Configuration ....................................................................................................................		122
8.1	Configuring POS Settings.........................................................................................................		122
8.2	Configuring Overlay Channel.................................................................................................		126
8.3	Configuring POS Alarm ...........................................................................................................		127
9	VCA Alarm.................................................................................................................................		129
9.1	Face Detection............................................................................................................................		129
9.2	Vehicle Detection.......................................................................................................................		131
9.3	Line Crossing Detection ...........................................................................................................		132
9.4	Intrusion Detection....................................................................................................................		134
9.5	Region Entrance Detection.......................................................................................................		135
9.6	Region Exiting Detection..........................................................................................................		136
9.7	Loitering Detection....................................................................................................................		137
9.8	People Gathering Detection.....................................................................................................		137
9.9	Fast Moving Detection..............................................................................................................		137
9.10		Parking Detection.................................................................................................................	137
9.11		Unattended Baggage Detection..........................................................................................	138
9.12		Object Removal Detection...................................................................................................	138
9.13		Audio Exception Detection.................................................................................................	138
9.14		Defocus Detection ................................................................................................................	139
9.15		Sudden Scene Change .........................................................................................................	140
9.16		PIR Alarm..............................................................................................................................	140
10	VCA Search ................................................................................................................................		141
10.1		Behavior Search ....................................................................................................................	141
10.2		Plate Search ...........................................................................................................................	142
10.3		People Counting...................................................................................................................	143
10.4		Heat Map...............................................................................................................................	144
11	Network Settings.......................................................................................................................		145
11.1		Configuring General Settings.............................................................................................	145
11.2		Configuring Advanced Settings.........................................................................................	147

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11.2.1	Configuring PPPoE Settings...............................................................................................	147
11.2.2	Configuring Hik-Connect ...................................................................................................	148
11.2.3	Configuring DDNS ..............................................................................................................	150
11.2.4	Configuring NTP Server .....................................................................................................	151
11.2.5	Configuring NAT.................................................................................................................	152
11.2.6	Configuring More Settings .................................................................................................	154
11.2.7	Configuring HTTPS Port.....................................................................................................	155
11.2.8	Configuring E-Mail..............................................................................................................	157
11.2.9	Checking Network Traffic ..................................................................................................	159
11.3	Configuring Network Detection........................................................................................	160
11.3.1	Testing Network Delay and Packet Loss..........................................................................	160
11.3.2	Exporting Network Packet..................................................................................................	160
11.3.3	Checking Network Status ...................................................................................................	161
11.3.4	Checking Network Statistics...............................................................................................	162
12	RAID............................................................................................................................................	163
12.1	Configuring Array ...............................................................................................................	163
12.1.1	Enable RAID .........................................................................................................................	164
12.1.2	One-Touch Configuration...................................................................................................	164
12.1.3	Manually Creating Array....................................................................................................	166
12.1.4	Rebuilding Array..................................................................................................................	168
12.1.5	Automatically Rebuilding Array .......................................................................................	169
12.1.6	Manually Rebuilding Array ...............................................................................................	170
12.1.7	Deleting Array......................................................................................................................	171
13 Checking and Editing Firmware.............................................................................................		172
14	HDD Management ....................................................................................................................	173
14.1	Initializing HDDs .................................................................................................................	173
14.2	Managing Network HDD ...................................................................................................	175
14.3	Managing HDD Group........................................................................................................	177
14.3.1	Setting HDD Groups............................................................................................................	177
14.4	Setting HDD Property .........................................................................................................	179
14.5	Configuring Quota Mode....................................................................................................	180
14.6	Configuring Cloud Storage.................................................................................................	182
14.7	Configuring Disk Clone ......................................................................................................	184
14.8	Checking HDD Status..........................................................................................................	186
14.9	Checking S.M.A.R.T. Information......................................................................................	187
14.10	Detecting Bad Sectors ..........................................................................................................	187
14.11	Configuring HDD Error Alarms........................................................................................	188
15	Camera Settings.........................................................................................................................	189
15.1	Configuring OSD Settings...................................................................................................	189
15.2	Configuring Privacy Mask..................................................................................................	191
15.3	Configuring Video Parameters ..........................................................................................	191
15.3.1	Configuring Image Settings................................................................................................	191

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15.3.2	Configuring Camera Parameters Settings........................................................................	192
16 DVR Management and Maintenance .....................................................................................		194
16.1	Viewing System Information..............................................................................................	194
16.2	Searching Log Files ..............................................................................................................	194
16.3	Importing/Exporting IP Camera Info...............................................................................	197
16.4	Importing/Exporting Configuration Files .......................................................................	197
16.5	Upgrading System................................................................................................................	198
16.5.1	Upgrading by Local Backup Device..................................................................................	198
16.5.2	Upgrading by FTP................................................................................................................	198
16.6	Upgrading Camera ..............................................................................................................	199
16.7	Restoring Default Settings ..................................................................................................	200
17	Other............................................................................................................................................	201
17.1	Configuring General Settings.............................................................................................	201
17.2	Configuring RS-232 Serial Port ..........................................................................................	202
17.3	Configuring DST Settings ...................................................................................................	203
17.4	Configuring More Settings .................................................................................................	203
17.5	Managing User Accounts....................................................................................................	206
17.5.1	Adding a User.......................................................................................................................	206
17.5.2	Deleting a User .....................................................................................................................	209
17.5.3	Editing a User .......................................................................................................................	210
18	Appendix ....................................................................................................................................	213
18.1	Specifications ........................................................................................................................	213
18.1.1	DS-73xxHUI-K4....................................................................................................................	213
18.1.2	DS-9008HUI-K8, DS-9016HUI-K8......................................................................................	214
18.1.3	DS-9032HUI-K8 ....................................................................................................................	215
18.1.4	DS-73xxHQI-K4....................................................................................................................	216
18.2	Glossary .................................................................................................................................	217
18.3	Troubleshooting ...................................................................................................................	218
18.4	List of Compatible Hikvision IP Cameras........................................................................	222
18.5	List of Compatible Third-Party IP Cameras.....................................................................	222

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NOTE: Figures in this manual are for illustration only; your screens may differ.

1Introduction

1.1Front Panel

								Figure 1, DS-73xxHUI-K4, DS-73xxHQI-K4 Front Panel
Table 1-1 DS-73xxHUI-K4, DS-73xxHQI-K4 Front Panel Description
		No.			Name					Function Description
					POWER					Turns green when DVR is powered up
					READY					Turns green, indicating that the DVR is functioning properly
										Turns green when device is controlled by an IR remote
		1			STATUS					Turns red when controlled by a keyboard and purple when IR remote and
										keyboard is used at the same time
					ALARM					Turns red when a sensor alarm is detected
					HDD					Flickers red when data is being read from or written to HDD
					Tx/Rx					Flickers green when network connection is functioning properly
	2				DVD-R/W					Slot for DVD-R/W
										Switches between the numeric or letter input and functions of the composite
								SHIFT		keys. (Input letter or numbers when the light is out; Realize functions when the
										light is red.)
								1/MENU		Enters numeral “1”
										Accesses the main menu interface
										Enters numeral “2”
										Enters letters “ABC”
								2/ABC/F1		The F1 button when used in a list field will select all items in the list
										Turns on/off PTZ light in PTZ Control mode, and use it to zoom out the image
										Switches between main and spot video output in live view or playback mode.
										Enters numeral “3”
								3/DEF/F2		Enters letters “DEF”
										Uses the F2 button is used to change the tab pages
										Zooms in the image in PTZ control mode
										Enters numeral “4”
								4/GHI/ESC		Enters letters “GHI”
										Exits and back to the previous menu
		3			Composite					Enters numeral “5”
					Keys					Enters letters “JKL”
								5/JKL/EDIT		Deletes characters before cursor
										Check the checkbox and select the ON/OFF switch
										Starts/stops record clipping in playback
										Enters numeral “6”
								6/MNO/PLAY		Enters letters “MNO”
										Accesses to playback interface in Playback mode
										Enters numeral “7”
								7/PQRS/REC		Enters letters “PQRS”
										Accesses to manual record interface
										Manually enables/disables record
										Enters numeral “8”
								8/TUV/PTZ		Enters letters “TUV”
										Accesses PTZ control interface
										Enters numeral “9”
								9/WXYZ/PREV		Enters letters “WXYZ”
										Multi-channel display in live view
								0/A		Enters numeral “0”

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	No.			Name			Function Description
							Shifts the input methods in the editing text field. (Upper and lowercase,
							alphabet, symbols or numeric input).
							Navigates between different fields and items in menus
							Uses the Up and Down buttons to speed up and slow down the playing of video
				DIRECTION			files in Playback mode.
							The Left and Right button will select the next and previous record files.
							Cycles through channels in Live View mode.
	4						Controls the movement of the PTZ camera in PTZ control mode
							Confirms selection in any of the menu modes
							Checks the checkbox
				ENTER			Plays or pauses the playing of video files in Playback mode
							Advances the video by a single frame in single-frame Playback mode
							Stops/starts auto switch in Auto-switch mode
5				POWER			Power on/off switch
							Moves the active selection up and down in a menu
							Cycles through different channels in live view mode
	6			JOG SHUTTLE Control			Jumps 30s forward/backward in video files in the playback mode
							Controls the movement of the PTZ camera in PTZ control mode
							Moves the active selection up and down in a menu
	7			USB Interface			Universal Serial Bus (USB) ports for additional devices such as USB mouse and
							USB Hard Disk Drive (HDD)
8				IR Receiver			Receiver for IR remote control

						Figure 2, DS-90xxHUI-K8 Front Panel
Table 1-2 DS-90xxHUI-K8 Front Panel Description
	No.			Name		Function Description
				ALARM		Red when a sensor alarm is detected
				READY		Blue, indicating that the DVR is functioning properly
				STATUS		Blue when device is controlled by an IR remote
						Red when controlled by a keyboard and purple when IR remote and keyboard is used at the same time
	1			HDD		Flickers red when data is being read from or written to HDD
				MODEM		Flickers blue when network connection is functioning properly
				Tx/Rx		Blue when the device is in armed status; at this time, an alarm is enabled when an event is detected.
						Turns off when the device is unarmed. The arm/disarm status can be changed by pressing and holding on
				GUARD		the ESC button for more than 3 seconds in live view mode.
						Red when a sensor alarm is detected
2				IR Receiver		Receiver for IR remote
3				Front Panel Lock		Lock or unlock the panel by the key
4				DVD-R/W		Slot for DVD-R/W
						Switches to the corresponding channel in live view or PTZ control mode
	5			Alphanumeric		Inputs numbers and characters in edit mode
						Switches between different channels in playback mode
				Buttons
						Blue when the corresponding channel is recording; turns red when the channel is in network transmission
						status; turns pink when the channel is recording and transmitting.
6				USB Interfaces		Universal Serial Bus ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD)
				ESC		Returns to the previous menu
						Presses for arming/disarming the device in live view mode
						Enters the Manual Record settings menu
	7			REC/SHOT		Presses this button followed by a numeric button to call a PTZ preset in PTZ control settings
						Turns audio on/off in the playback mode
				PLAY/AUTO		Enters the playback mode
						Automatically scans in the PTZ control menu
				ZOOM+		Zooms in the PTZ camera in the PTZ control setting

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	No.			Name		Function Description
				A/FOCUS+		Adjusts focus in the PTZ Control menu
						Switches between input methods (upper and lower case alphabet, symbols and numeric input).
						Edits text fields. When editing text fields, it also deletes the character in front of the cursor
						Checks the checkbox in the checkbox fields
				EDIT/IRIS+		Adjusts the iris of the camera in PTZ control mode
						Generates video clips for backup in playback mode
						Enters/exits the folder of USB device and eSATA HDD
				MAIN/SPOT/ZOOM-		Switches between main and spot output
						Zooms out the image in PTZ control mode
						Selects all items on the list when used in a list field
				F1/ LIGHT		Turns on/off PTZ light (if applicable) in PTZ control mode
						Switches between play and reverse play in playback mode
				F2/ AUX		Cycles through tab pages
						Switches between channels in synchronous playback mode
						Returns to the Main menu (after successful login)
				MENU/WIPER		Presses and holds the button for five seconds to turn off audible key beep
						Starts wiper (if applicable) in PTZ control mode
						Shows/hides the control interface in playback mode
				PREV/FOCUS-		Switches between single screen and multi-screen mode
						Adjusts the focus in conjunction with the A/FOCUS+ button in PTZ control mode
				PTZ/IRIS-		Enters the PTZ Control mode
						Adjusts the iris of the PTZ camera in PTZ control mode
						Navigates between different fields and items in menus
						Uses the Up and Down buttons to speed up and slow down the playing of video files in Playback mode.
				DIRECTION		The Left and Right button will select the next and previous record files.
						Cycles through channels in Live View mode
	8					Controls the movement of the PTZ camera in PTZ control mode
						Confirms selection in any of the menu modes.
						Checks the checkbox
				ENTER		Plays or pauses the playing of video files in Playback mode
						Advances the video by a single frame in single-frame Playback mode
						Stops/starts auto switch in Auto-switch mode
						Moves the active selection up and down in a menu
	9			JOG SHUTTLE		Cycles through different channels in live view mode
				Control		Jumps 30s forward/backward in video files in the playback mode
						Controls the movement of the PTZ camera in PTZ control mode
10				POWER ON/OFF		Power on/off switch

1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control.

If your system is secured with a password pattern, press ESC on the remote to display the password input window and input the password by using a keyboard.

Batteries (2 × AAA) must be installed before operation.

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Figure 3, Remote Control

				The keys on the remote control resemble the ones found on the front panel. See Table 1-3.
	Table 1-3 Description of the IR Remote Control Buttons
	No.			Name		Description
	1			POWER		Power on/off the device.
						Power on/off the device by pressing and holding the button for 5 seconds.
						Press the button to return to the main menu (after successful login).
	2			MENU Button		Press and hold the button for 5 seconds will turn off audible key beep.
						In PTZ Control mode, the MENU button will start wiper (if applicable).
						In Playback mode, it is used to show/hide the control interface.
						Enter the Manual Record setting menu.
	3			REC Button		In PTZ control settings, press the button and then you can call a PTZ preset by pressing Numeric button.
						It is also used to turn audio on/off in the Playback mode.
						Navigate between different fields and items in menus.
						In the Playback mode, the Up and Down button is used to speed up and slow down recorded video. The Left
				DIRECTION Button		and Right button will select the next and previous record files.
						In Live View mode, these buttons can be used to cycle through channels.
	4					In PTZ control mode, it can control the movement of the PTZ camera.
						Confirm selection in any of the menu modes.
				ENTER Button		It can also be used to tick checkbox fields.
						In Playback mode, it can be used to play or pause the video.
						In single-frame Playback mode, pressing the button will advance the video by a single frame.
5				PTZ Button		In Auto-switch mode, it can be used to stop /start auto switch.
6				DEV		Enables/Disables Remote Control.
				Alphanumeric		Switch to the corresponding channel in Live view or PTZ Control mode.
	7					Input numbers and characters in Edit mode.
				Buttons
						Switch between different channels in the Playback mode.
	8			ESC Button		Back to the previous menu.
						Press for Arming/disarming the device in Live View mode.
	9			PLAY Button		The button is used to enter the All-day Playback mode.
						It is also used to auto scan in the PTZ Control menu.
	10			PREV Button		Switch between single screen and multi-screen mode.
						In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button.

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1.2.1Troubleshooting Remote Control

Make sure batteries have been installed properly. Also, note that the remote control must be aimed at the IR receiver on the NVR front panel.

If there is no response after pressing any button on the remote, follow the procedure below to troubleshoot.

1.Go to Menu > Configuration > General > More Settings by operating the front control panel or the mouse.

2.Check and remember the DVR No. The default DVR No. is 255. This number valid for all IR remote controls.

3.Press DEV on the remote control.

4.Enter the DVR No. in Step 2.

5.Press ENTER on the remote.

If the front panel Status indicator turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is no response, check the following:

•Batteries are installed correctly and the polarities are not reversed.

•Batteries are fresh and not out of charge.

•IR receiver is not obstructed.

If the remote still does not function, change the remote and try again, or contact the device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.

1.Plug mouse into a USB interface on the DVR. The mouse should automatically be detected. If not, the mouse might not be compatible. Refer to your mouse provider.

Table 1-4 Description of the Mouse Control

	Name			Action		Description
				Single-Click		Live view: Select channel and show the quick set menu.
						Menu: Select and enter.
				Double-Click		Live view: Switch between single-screen and multi-screen.
	Left-Click					PTZ control: Wheeling.
				Drag		Privacy mask and motion detection: Select target area.
						Digital zoom-in: Drag and select target area.
						Live view: Drag channel/time bar.
	Right-Click			Single-Click		Live view: Show menu.
						Menu: Exit current menu to upper level menu.
				Scrolling up		Live view: Previous screen.
						Menu: Previous item.
	Scroll-Wheel
				Scrolling down		Live view: Next screen.
						Menu: Next item.

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1.4 Input Method Description

Figure 4, Soft Keyboard

Description of the buttons on the soft keyboard:

Table 1-5 Description of the Soft Keyboard Icons

Icon		Description	Icon	Description
…		Number	…	English letter
		Lowercase/Uppercase		Backspace
		Switch the keyboard		Space
		Positioning the cursor		Enter
		Symbols		Reserved
1.5	Rear Panel

The rear panel varies by model. Refer to the actual product. The following figures are for reference only.

Figure 5, DS-7316HUI-K4 Rear Panel

(DS-7304HUI-K4 = 4 Video In, DS-7308HUI-K4 = 8 Video In, DS-7332HUI-K4 = 32 Video In)

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Figure 6, DS-7316HQI-K4 Rear Panel

(DS-7308HQI-K4 = 8 Video In, DS-7332HQI-K4 = 32 Video In)

Figure 7, DS-9016HUI-K8 Rear Panel

(DS-9008HUI-K8 = 8 Video In, DS-9032HUI-K8 = 32 Video In)

Table 1-6 Description of DS-73xxHUI-K4, DS-73xxHQI-K4, and DS-90xxHUI-K8 Rear Panel

No.

Item

Description

1

VIDEO IN

BNC interface for TurboHD and analog video input.

2

VIDEO OUT

BNC connector for video output.

3

AUDIO IN/LOOP OUT (for

RCA connector

DS-90xxHUI-K8)

4

USB Port

Universal Serial Bus (USB) port for additional devices.

5

HDMI1/VGA

Simultaneous HDMI1/VGA output. Display local video output and menu.

6

HDMI2

HDMI2 video output connector (DS-73xxHUI-K4 and DS-90xxHUI-K8)

7

AUDIO OUT

RCA connector

8

Network Interface

Connector for network (DS-73xxHUI-K4 and DS-90xxHUI-K8 = x2, DS-73xxHUI-K4 = x1)

Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver

respectively.

9

RS-485 and Alarm Interface

D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR’s D+, D- pin

should be connected with the D+, D- pin of the next DVR.

Connector for alarm input

Connector for alarm output

10

Power Supply

100 to 240 VAC power supply

11

Power Switch

Switch for turning on/off the device

12

GND

Ground

13

LINE IN

BNC connector for audio input

14

eSATA

Connects external SATA HDD, CD/DVD-RW

15

RS-232 Interface

Connector for RS-232 devices

16

ALARM OUT

Connector for alarm output

17

AUDIO IN (for DS-90xxHUI-K8)

RCA connector

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2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Purpose

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

Before You Start

Check that the voltage of the power supply is the same with the DVR’s requirement, and the ground connection is working properly.

2.1.1Starting the DVR

Check that the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the unit begins to start up.

After startup, the Power indicator LED remains on.

2.1.2Shutting Down/Logging Out/Rebooting the DVR

1. Go to Menu > Maintenance.

Figure 8, Shutdown Menu

2.Click (lower left corner of screen) to display the Shutdown window.

3.Click one of the following:

• Logout – Logs the current user out of the system.

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•Shutdown – Shuts system down.

•Reboot – Shuts system down and reboots.

•Cancel – Cancels shutdown.

4.Click Yes.

5.Turn off the power switch on the rear panel.

Figure 9, Shutdown Prompt

2.2 Activating the Device

Purpose

For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP, or Client Software.

1.Input the same password in the Create New Password and Confirm New Password text fields.

Figure 10, Settings Admin Password

STRONG PASSWORD RECOMMENDED – We highly recommend you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

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2. Click OK to save the password and activate the device.

Clear text password is supported. Click to see the clear text of the password. Click the icon again and the password again becomes invisible.

3. After the device is activated, the Attention box pops up as below.

Figure 11, Attention Window

4.(Optional) Click Yes to export the GUID. The Reset Password interface pops up. Click Export to export the GUID to the USB flash drive for password resetting.

Figure 12, Export GUID

5.After exporting the GUID, the Attention box pops up as below. Click Yes to duplicate the password or No to cancel it.

Figure 13, Duplicate the Password

2.3 Using the Unlock Pattern for Login

Purpose

An admin can configure an unlock pattern for device login.

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2.3.1Configuring the Unlock Pattern

After the device is activated, enter the following interface to configure the device unlock pattern.

Figure 14, Set Unlock Pattern

1.Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the pattern is done.

Figure 15, Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can be connected only once.

2.Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.

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Figure 16, Confirm the Pattern

If the two patterns are different, you must set the pattern again.

Figure 17, Reset the Pattern

2.3.2Logging in via Unlock Pattern

Only the admin user has the permission to unlock the device.

Configure the pattern first before unlocking.

1.Right-click the mouse on the screen and select the menu to enter the interface.

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Figure 18, Draw the Unlock Pattern

2. Draw the pre-defined pattern to unlock to enter the menu operation.

You can right click the mouse to log in via the normal mode.

If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.

When the pattern you draw is different from the pattern you have configured, try again.

If you draw the wrong pattern seven times, the account will lock for one minute.

Figure 19, Normal Login Dialog Box

2.3.3Login and Logout

2.3.3.1User Login

Purpose

You must log in to the device before operating the menu and other functions.

1. Select the User Name in the drop-down list.

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Figure 20, Login Interface

2.Input the Password.

3.Click OK to log in.

In the Login interface, for the admin user, if you have entered the wrong password seven times, the account will be locked for 60 seconds. For operators, if you have entered the wrong password for five times, the account will be locked for 60 seconds.

Figure 21, User Account Protection for the Admin

Figure 22, User Account Protection for the Operator

2.3.4Resetting Your Password

Purpose

If you forget the admin password, you can reset the password by importing the GUID file, which was exported and saved in the local USB flash drive after you activated the device.

1.On the user login interface, click Forget Password to enter the Import GUID interface.

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DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 DVR User Manual

Figure 23, Import GUID

2.Select the GUID file from the USB flash drive and click Import to pop up the Reset Password interface.

Figure 24, Reset Password

3.Input the new password and confirm the password.

4.Click OK to save the new password. Then the Attention box pops up as shown below.

Figure 25, GUID File Imported

5.Click OK and the Attention box as below pops up to remind you to duplicate the password of the device to IP cameras that are connected with default protocol. Click Yes to duplicate the password or No to cancel it.

UM DS-73xxHUI-K4 DS-73xxHQI-K4 DS-90xxHUI-K8 032918NA

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