Hikvision DS-2PT3326IZ-DE3, DS-2PT5326IZ-DE User Manual

PanoVu Mini Series
Network PTZ Camera
User Manual
User Manual of Network PTZ Camera
User Manual
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be the Manual) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to PanoVu Mini Series Network PTZ Camera.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvisions trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED AS IS, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
© Hikvision
User Manual of Network PTZ Camera
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
0504111080306
© Hikvision
User Manual of Network PTZ Camera
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the Low Voltage Directive 2015/35/EU, the EMC Directive 2014/30/EU,
the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Waring:
This is a class A product. In a domestic environment this product may cause radio inter-ference in
which case the user may be required to take adequate measures.
© Hikvision
User Manual of Network PTZ Camera
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to prevent
potential injury or material damage.
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid
danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings:
Adopt the power adapter which can meet the safety extra low voltage (SELV) standard. The
power consumption cannot be less than the required value.
Do not connect several devices to one power adapter as an adapter overload may cause
over-heating and can be a fire hazard.
When the product is installed on a wall or ceiling, the device should be firmly fixed. To reduce the risk of fire or electrical shock, do not expose the indoor product to rain or
moisture.
This installation should be made by a qualified service person and should conform to all the
local codes.
Install blackouts equipment into the power supply circuit for convenient supply interruption. If the product does not work properly, contact your dealer or the nearest service center.
Never attempt to disassemble the product yourself. (We shall not assume any responsibility
for problems caused by unauthorized repair or maintenance.)
Cautions:
If the camera fails to synchronize local time with that of the network, you need to set up
camera time manually. Visit the camera (via web browser or client software) and enter
system settings interface for time settings.
Make sure the power supply voltage is correct before using the product. Do not drop the product or subject it to physical shock. Do not install the product on
vibratory surface or places.
Do not expose it to high electromagnetic radiating environment.
© Hikvision
User Manual of Network PTZ Camera
Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can
cause fatal damage to the product.
The sensor may be burned out by a laser beam, so when any laser equipment is being used,
make sure that the surface of the sensor not be exposed to the laser beam.
For working temperature, refer to the specification manual for details. To avoid heat accumulation, good ventilation is required for a proper operating environment. While shipping, the product should be packed in its original packing. Use the provided glove when open up the product cover. Do not touch the product cover
with fingers directly, because the acidic sweat of the fingers may erode the surface coating of
the product cover.
Use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do not
use alkaline detergents.
Improper use or replacement of the battery may result in hazard of explosion. Use the
manufacturer recommended battery type.
© Hikvision
User Manual of Network PTZ Camera
Table of Contents
CHAPTER 1 OVERVIEW ................................................................................................................. 1
1.1 SYSTEM REQUIREMENT .................................................................................................................. 1
1.2 FUNCTIONS .................................................................................................................................. 1
CHAPTER 2 NETWORK CONNECTION ............................................................................................ 3
2.1 SETTING THE NETWORK CAMERA OVER THE LAN ................................................................................ 3
2.1.1 Wiring over the LAN ............................................................................................................ 3
2.1.2 Activating the Camera ......................................................................................................... 4
2.2 SETTING THE NETWORK CAMERA OVER THE WAN .............................................................................. 9
2.2.1 Static IP Connection ............................................................................................................. 9
2.2.2 Dynamic IP Connection ...................................................................................................... 10
CHAPTER 3 ACCESSING TO THE NETWORK CAMERA ................................................................... 12
3.1 ACCESSING BY WEB BROWSERS ..................................................................................................... 12
3.2 ACCESSING BY CLIENT SOFTWARE ................................................................................................... 13
CHAPTER 4 BASIC OPERATIONS .................................................................................................. 15
4.1 CONFIGURING LOCAL PARAMETERS ................................................................................................ 15
4.2 LIVE VIEW PAGE ......................................................................................................................... 16
4.3 STARTING LIVE VIEW ................................................................................................................... 18
4.4 OPERATING PTZ CONTROL ........................................................................................................... 19
4.4.1 PTZ Control Panel ............................................................................................................... 19
4.4.2 Auxiliary Functions ............................................................................................................. 21
4.4.3 Setting/Calling a Preset ..................................................................................................... 22
4.5 PLAYBACK .................................................................................................................................. 24
4.5.1 Play Back Video Files ......................................................................................................... 24
4.5.2 Downloading Video Files ................................................................................................... 25
4.6 PICTURES .................................................................................................................................. 26
CHAPTER 5 SYSTEM CONFIGURATION ......................................................................................... 28
5.1 STORAGE SETTINGS ..................................................................................................................... 28
5.1.1 Configuring Recording Schedule ........................................................................................ 28
5.1.2 Configuring Capture Schedule ........................................................................................... 30
5.1.3 Configuring Net HDD ......................................................................................................... 31
5.2 BASIC EVENT CONFIGURATION ....................................................................................................... 34
5.2.1 Configuring Motion Detection ........................................................................................... 34
5.2.2 Configuring Video Tampering Alarm ................................................................................. 38
5.2.3 Configuring Alarm Input .................................................................................................... 39
5.2.4 Configuring Alarm Output ................................................................................................. 41
5.2.5 Handling Exception ............................................................................................................ 42
5.3 SMART EVENT CONFIGURATION ..................................................................................................... 43
5.3.1 Detecting Audio Exception ................................................................................................. 43
5.3.2 Configuring Intrusion Detection ......................................................................................... 45
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User Manual of Network PTZ Camera
5.3.3 Configuring Line Crossing Detection .................................................................................. 46
5.4 PTZ CONFIGURATION .................................................................................................................. 48
5.4.1 Configuring Basic PTZ Parameters ..................................................................................... 48
5.4.2 Configuring PTZ Limits ....................................................................................................... 49
5.4.3 Configuring Initial Position................................................................................................. 50
5.4.4 Configuring Park Actions.................................................................................................... 51
5.4.5 Configuring Privacy Mask .................................................................................................. 52
5.4.6 Configuring Scheduled Tasks .............................................................................................. 53
5.4.7 Clearing PTZ Configurations ............................................................................................... 55
5.4.8 Configuring Panoramic Linkage ......................................................................................... 56
CHAPTER 6 CAMERA CONFIGURATION ....................................................................................... 57
6.1 CONFIGURING NETWORK SETTINGS ................................................................................................ 57
6.1.1 Basic Settings ..................................................................................................................... 57
6.1.2 Advanced Settings .............................................................................................................. 61
6.2 CONFIGURING VIDEO AND AUDIO SETTINGS ..................................................................................... 70
6.2.1 Configuring Video Settings ................................................................................................ 70
6.2.2 Configuring Audio Settings ................................................................................................ 72
6.2.3 Configuring ROI Settings .................................................................................................... 73
6.2.4 Display Info. on Stream ...................................................................................................... 74
6.3 CONFIGURING IMAGE SETTINGS ..................................................................................................... 74
6.3.1 Configuring Display Settings .............................................................................................. 74
6.3.2 Configuring OSD Settings ................................................................................................... 78
6.3.3 Configuring Text Overlay Settings ...................................................................................... 79
6.3.4 Configuring Privacy Mask .................................................................................................. 80
6.3.5 Configuring Image Parameters Switch............................................................................... 81
6.4 CONFIGURING SYSTEM SETTINGS ................................................................................................... 82
6.4.1 System Settings .................................................................................................................. 82
6.4.2 Maintenance ...................................................................................................................... 85
6.4.3 Security .............................................................................................................................. 87
6.4.4 User Management ............................................................................................................. 89
APPENDIX ........................................................................................................................................ 94
SADP SOFTWARE INTRODUCTION .............................................................................................................. 94
© Hikvision
User Manual of Network PTZ Camera
Chapter 1 Overview
1.1 System Requirement
System requirement of web browser accessing is as follows:
Operating System: Microsoft Windows XP SP1 and above version/Vista/Win7/Server 2003/Server
2008 32bits
CPU: Intel Pentium IV 3.0 GHz or higher
RAM: 1G or higher
Display: 1024 × 768 resolution or higher
Web Browser: Internet Explorer 8 to 11, Google Chrome 31 to 44, and Mozilla Firefox 30 to 51
1.2 Functions
The functions vary depending on different camera models.
PTZ Limits
The camera can be programmed to move within the PTZ limits (left/right, up/down).
Presets
A preset is a predefined image position. When the preset is called, the camera will automatically
move to the defined position. The presets can be added, modified, deleted and called.
Label Display
The on-screen label of the preset title, azimuth/elevation, zoom, time and camera name can be
displayed on the monitor. The displays of time and camera name can be programmed.
Privacy Mask
This function allows you to block or mask certain area of a scene, for preventing the personal
privacy from recording or live viewing. A masked area will move with pan and tilt functions and
automatically adjust in size as the lens zooms telephoto and wide.
3D Positioning
In the client software, use the left key of mouse to click on the desired position in the video
image and drag a rectangle area in the lower right direction, then the camera system will move
the position to the center and allow the rectangle area to zoom in. Use the left key of mouse to
drag a rectangle area in the upper left direction to move the position to the center and allow the
rectangle area to zoom out.
Proportional Pan/Tilt
Proportional pan/tilt automatically reduces or increases the pan and tilt speeds according to the
amount of zoom. At telephoto zoom settings, the pan and tilt speeds will be slower than at wide
zoom settings. This keeps the image from moving too fast on the live view image when there is a
large amount of zoom.
Auto Focus
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User Manual of Network PTZ Camera
The auto focus enables the camera to focus automatically to maintain clear video images.
Day/Night Auto Switch
The cameras deliver color images during the day. And as light diminishes at night, the cameras
switch to night mode and deliver black and white images with high quality.
Backlight Compensation (BLC)
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
The BLC (Backlight Compensation) function can compensate light to the object in the front to
make it clear, but this causes the over-exposure of the background where the light is strong.
Wide Dynamic Range (WDR)
The wide dynamic range (WDR) function helps the camera provide clear images even under back
light circumstances. When there are both very bright and very dark areas simultaneously in the
field of view, WDR balances the brightness level of the whole image and provide clear images
with details.
White Balance (WB)
White balance can remove the unrealistic color casts. White balance is the white rendition
function of the camera to adjust the color temperature according to the environment
automatically.
Power Off Memory
The camera supports the power off memory capability with the predefined resume time. It allows
the camera to resume its previous position after power is restored.
Park Action
This feature allows the camera to start a predefined action automatically after a period of
inactivity.
User Management
The camera allows you to edit users with different levels of permission, in the admin login status.
Multiple users are allowed to access and control the same network camera via network
simultaneously.
3D Digital Noise Reduction
Comparing with the general 2D digital noise reduction, the 3D digital noise reduction function
processes the noise between two frames besides processing the noise in one frame. The noise
will be much less and the video will be clearer.
© Hikvision
User Manual of Network PTZ Camera
Network Cable
Network PTZ Camera
Computer
Chapter 2 Network Connection
You shall acknowledge that the use of the product with Internet access might be under
network security risks. For avoidance of any network attacks and information leakage,
strengthen your own protection. If the product does not work properly, contact with your
dealer or the nearest service center.
To ensure the network security of the network camera, we recommend you to have the
network camera assessed and maintained termly. You can contact us if you need such
service.
Before you start:
If you want to set the network camera via a LAN (Local Area Network), refer to Section 2.1
Setting the Network Camera over the LAN.
If you want to set the network camera via a WAN (Wide Area Network), refer to Section 2.2
Setting the Network Camera over the WAN.
2.1 Setting the Network Camera over the LAN
Purpose:
To view and configure the camera via a LAN, you need to connect the camera in the same subnet
with your computer, and install the SADP or client software to search and change the IP of the
network camera.
For the detailed introduction of SADP, refer to Appendix.
2.1.1 Wiring over the LAN
The following figures show the two ways of cable connection of a network camera and a
computer:
Purpose:
To test the network camera, you can directly connect the network camera to the computer
with a network cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router.
Figure 2-1 Connecting Directly
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User Manual of Network PTZ Camera
Network Cable
Network Cable
or
Network PTZ Camera
Computer
Figure 2-2 Connecting via a Switch or a Router
2.1.2 Activating the Camera
Purpose:
You are required to activate the camera first before you can use the camera.
Activation via web browser, activation via SADP, and activation via client software are supported.
Activation via Web Browser
Steps:
1. Power on the camera, and connect the camera to the network.
2. Input the IP address into the address bar of the web browser, and enter the activation
interface.
The default IP address of the camera is 192.168.1.64.
Figure 2-3 Activation Interface (Web)
3. Create a password and input the password into the password field.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
© Hikvision
User Manual of Network PTZ Camera
Select inactive device.
Input and confirm password.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Confirm the password.
5. Click OK to activate the camera and enter the live view interface.
Activation via SADP Software
SADP software is used for detecting the online device, activating the device, and resetting the
password.
Get the SADP software from the supplied disk or the official website, and install the SADP
according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the SADP software to search the online devices.
2. Check the device status from the device list, and select an inactive device.
Figure 2-4 SADP Interface
The SADP software supports activating the camera in batch. Refer to the user manual of
SADP software for details.
3. Create a password and input the password in the password field, and confirm the password.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
© Hikvision
User Manual of Network PTZ Camera
You can enable the Hik-Connect service for the device during activation. Hik-Connect
function varies depending on different camera models.
4. Click Activate to start activation. You can check whether the activation is completed on the
popup window. If activation failed, make sure that the password meets the requirement and
then try again.
5. Change the device IP address to the same subnet with your computer by either modifying
the IP address manually or checking Enable DHCP.
Figure 2-5 Modify the IP Address
6. Input the password and click Modify to activate your IP address modification.
The batch IP address modification is supported by the SADP. Refer to the user manual of
SADP for details.
Activation via Client Software
The client software is versatile video management software for multiple kinds of devices.
Get the client software from the supplied disk or the official website, and install the software
according to the prompts. Follow the steps to activate the camera.
Steps:
1. Run the client software and the control panel of the software pops up, as shown in Figure
2-6.
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User Manual of Network PTZ Camera
Figure 2-6 iVMS-4200 Control Panel
2. Click Device Management to enter the Device Management interface, as shown in Figure
2-7.
Figure 2-7 Device Management Interface
3. Check the device status from the device list, and select an inactive device.
4. Click Activate to pop up the Activation interface.
5. Create a password and input the password in the password field, and confirm the password.
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User Manual of Network PTZ Camera
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
Figure 2-8 Activation Interface
6. Click OK to start activation.
7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown in
Figure 2-9.
Figure 2-9 Modifying the Network Parameters
8. Change the device IP address to the same subnet with your computer by either modifying
the IP address manually or checking Enable DHCP.
9. Input the password to activate your IP address modification.
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User Manual of Network PTZ Camera
Network
PTZ Camera
Network Cable
Router with Static IP
PC
Network Cable
Network Cable
Internet
Network
PTZ Camera
PC
Network Cable
Network Cable
Internet
2.2 Setting the Network Camera over the WAN
Purpose:
This section explains how to connect the network camera to the WAN with a static IP or a
dynamic IP.
2.2.1 Static IP Connection
Before you start:
Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can
connect the network camera via a router or connect it to the WAN directly.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to Section 2.1.2 for detailed
IP address configuration of the camera.
3. Save the static IP in the router.
4. Set port mapping, E.g., 80, 8000 and 554 ports. The steps for port mapping vary depending
on different routers. Call the router manufacturer for assistance with port mapping.
5. Visit the network camera through a web browser or the client software over the internet.
Figure 2-10 Accessing the Camera through Router with Static IP
Connecting the network camera with static IP directly
You can also save the static IP in the camera and directly connect it to the internet without using
a router. Refer to Section 2.1.2 for detailed IP address configuration of the camera.
© Hikvision
Figure 2-11 Accessing the Camera with Static IP Directly
User Manual of Network PTZ Camera
2.2.2 Dynamic IP Connection
Before you start:
Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network
camera to a modem or a router.
Connecting the network camera via a router
Steps:
1. Connect the network camera to the router.
2. In the camera, assign a LAN IP address, the subnet mask and the gateway. Refer to Section
2.1.2 for detailed LAN configuration.
3. In the router, set the PPPoE user name, password and confirm the password.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Set port mapping. E.g. 80, 8000 and 554 ports. The steps for port mapping vary depending on
different routers. Call the router manufacturer for assistance with port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the network camera via a modem
Purpose:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by
ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE
parameters of the network camera. Refer to Section 6.1.1 Configuring PPPoE Settings for
detailed configuration.
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after
rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain
name from the DDNS provider (E.g. DynDns.com). Follow the steps below for normal domain
name resolution and private domain name resolution to solve the problem.
Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to
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User Manual of Network PTZ Camera
Section 6.1.1 Configuring DDNS Settings for detailed configuration.
3. Visit the camera via the applied domain name.
© Hikvision
User Manual of Network PTZ Camera
Chapter 3 Accessing to the Network
Camera
3.1 Accessing by Web Browsers
Steps:
1. Open the web browser.
2. In the address field, input the IP address of the network camera, e.g., 192.168.1.64 and enter
the login interface.
3. Activate the camera for the first time using, refer to the section 2.1.2 Activating the Camera.
4. Select English as the interface language on the top-right of login interface.
5. Input the user name and password and click .
The admin user should configure the device accounts and user/operator permissions properly.
Delete the unnecessary accounts and user/operator permissions.
The device IP address gets locked if the admin user performs 7 failed password attempts (5
attempts for the user/operator).
Figure 3-1 Login Interface
6. Install the plug-in before viewing the live video and operating the camera. Follow the
installation prompts to install the plug-in.
You may have to close the web browser to install the plug-in. Reopen the web browser and
log in again after installing the plug-in.
© Hikvision
User Manual of Network PTZ Camera
Figure 3-2 Download and Install Plug-in
3.2 Accessing by Client Software
The product CD contains the client software. You can view the live video and manage the
camera with the client software.
Follow the installation prompts to install the client software and WinPcap. The configuration
interface and live view interface of client software are shown in Figure 3-3.
Figure 3-3 iVMS-4200 Control Panel
© Hikvision
User Manual of Network PTZ Camera
Figure 3-4 iVMS-4200 Live View Interface
If you use third party VMS software, contact technical support of our branch for camera
firmware.
For detailed information about client software of our company, refer to the user manual of
the software. This manual mainly introduces accessing to the network camera by web browser.
© Hikvision
User Manual of Network PTZ Camera
Chapter 4 Basic Operations
In this and the following chapters, operation of the camera by the web browser will be taken as
an example.
4.1 Configuring Local Parameters
The local configuration refers to the parameters of the live view and other operations using the
web browser.
Steps:
1. Enter Local Configuration interface:
Configuration > Local
Figure 4-1 Local Configuration Interface
2. Configure the following settings:
Live View Parameters: Set the protocol type, play performance, rules and image format.
Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable.
TCP: Ensures complete delivery of streaming data and better video quality, yet the
real-time transmission will be affected.
UDP: Provides real-time audio and video streams.
MULTICAST: Its recommended to select the protocol type to MULTICAST when using
the Multicast function.
HTTP: Allows the same quality as of TCP without setting specific ports for streaming
under some network environments.
Play Performance: Set the play performance to Shortest Delay, Balanced, or Fluent. Rules: You can enable or disable the rules of dynamic analysis for motion here.
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User Manual of Network PTZ Camera
Auto Start Live View: Set it as Yes or NO. If Yes is selected, live view will start
automatically when you go to live view interface.
Image Format: The captured pictures can be saved as different format. JPEG and BMP are
available.
Record File Settings: Set the saving path of the video files.
Record File Size: Select the packed size of manually recorded and downloaded video files.
The size can be set to 256M, 512M or 1G.
Save record files to: Set the saving path for the manually recorded video files. Save downloaded files to: Set the saving path for the downloaded video files in
interface.
Picture and Clip Settings: Set the saving paths of the captured pictures and clipped video
files.
Save snapshots in live view to: Set the saving path of the manually captured pictures in
interface.
Save snapshots when playback to: Set the saving path of the captured pictures in
interface.
Save clips to: Set the saving path of the clipped video files in interface.
You can click Browse to change the directory for saving video files, clips and pictures. You can click Open to directly open the video files, clips and pictures.
3. Click to save the settings.
4.2 Live View Page
Purpose:
The live video page allows you to view live video, capture images, realize PTZ control, set/call
presets and configure video parameters.
Log in the network camera to enter the live view page, or you can click on the menu
bar of the main page to enter the live view page.
The functions vary depeding on different camera models. Refer to the actual interface as
standard.
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User Manual of Network PTZ Camera
Menu Bar
Live View
Parameters
Live View
Window
Toolbar
Show or hide PTZ control panel
PTZ Control
Preset/Patrol/Pattern
Camera
Channel
Descriptions of the live view page:
Figure 4-2 Live View Page
Menu Bar:
Click each tab to enter Live View, Playback, Picture, and Configuration page respectively.
Click to display the help file of the network camera.
Click to logout the system.
Live View Window:
Display the live video.
Camera Channel:
Camera 01: Tracking PTZ Camera
Camera 02: Panoramic Camera
Camera 03: Panoramic Camera (not supported by all camera models)
Camera 04: Panoramic Camera (not supported by all camera models)
Toolbar:
Operations on the live view page, e.g., live view, capture, record, audio on/off, regional exposure,
regional focus, etc.
PTZ Control:
Panning, tilting, focusing and zooming actions of the network. The lighter, wiper, one-touch focus
and lens initialization control.
Preset:
Set and call the preset for the camera.
Live View Parameters:
Configure the image size, stream type, plug-in type, and two-way audio of the live video.
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User Manual of Network PTZ Camera
Icon
Description
Icon
Description
/ /
Display in 1*1/2*2/PIP
(Picture in Picture.)
/
Live view with the main/sub
stream. (Sub-stream is not
supported by all camera
models.)
/
Start/stop two-way audio.
/
Start/stop all live view.
Manually capture the pictures.
/
Manually start/stop all
recording.
/
Start/stop digital zoom.
/
Enable/disable regional
exposure
/
Mute/audio on and adjust
volume
/
Enable/disable regional focus
Display in full screen mode.
4.3 Starting Live View
In the live view window as shown in Figure 4-3, click on the toolbar to start the live view of
the network.
Figure 4-3 Start Live V iew
Table 4-1 Descriptions of the Toolbar
Click to select the stream type and display live video with the main
stream/sub-stream. The main stream is with a relatively high resolution and needs much
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User Manual of Network PTZ Camera
bandwidth. The default setting of stream type is . Sub-stream is not supported by all camera
models.
Click and it displays . Click to enable two-way audio and the icon turns
into . Click the icon again to stop two-way audio.
Click to enable digital zoom function and the icon turns into . Then drag the mouse
towards low right direction to draw a rectangle on the image as the desired zoom. After
viewing it you can click any place of the picture to get back to normal picture.
Click the on the toolbar to enter the regional exposure operation mode and the icon
turns into . Then drag the mouse to draw a rectangle on the image as the desired
exposure region.
Click to display the . Drag the slider to adjust the volume.
Before using the two-way audio or recording with audio functions, set the Stream Type to Video
& Audio referring to Section 6.2.1 Configuring Video Settings.
Refer to the following sections for more information:
Configuring remote recording in Section 5.1.1 Configuring Recording Schedule. Setting the image quality of the live video in Section 6.3 Configuring Image Settings and
Section 6.2.1 Configuring Video Settings.
Setting the OSD text on live video in Section 6.3.2 Configuring OSD Settings.
4.4 Operating PTZ Control
Purpose:
In the live view interface, you can use the PTZ control buttons to control panning, tilting and
zooming.
PTZ functions vary depending on different camera models.
4.4.1 PTZ Control Panel
On the live view page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements.
Click the zoom/iris/focus buttons to realize lens control.
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Button
Name
Description
PTZ Control Panel
Hold and press the direction button
to pan/tilt the camera.
Click and the camera keeps
panning, the icon turns into .
Click the icon again to stop the
camera.
Zoom out/in
Click , the lens zooms in, click
, and the lens zooms out.
Focus far/near
Click , the lens focus far and the
items far away gets clear. Click ,
the lens focus near and the items
nearby gets clear.
Figure 4-4 PTZ Control Panel
Table 4-2 Descriptions of PTZ Control Panel
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User Manual of Network PTZ Camera
Button
Name
Description
Iris close/open
When the image is too dark, click
to open the iris. When the
image is too bright, click to
close the iris.
Auxiliary Functions
The auxiliary functions include light,
wiper, auxiliary focus, lens
initialization, manuak tracking, and
3D positioning,etc.
Speed Adjustment
Adjust speed of pan/tilt movements.
Preset
Refer to 4.4.3 for detailed
information of setting preset.
Buttons
Description
Set the selected preset.
Delete the selected preset.
Buttons on the Preset interface:
Table 4-3 Descriptions of Buttons
4.4.2 Auxiliary Functions
The Auxiliary functions panel is shown in Figure 4-5.
Figure 4-5 Auxiliary Functions
Light
Click to enable/disable the light supplement of the camera. This function is reserved.
Wiper
Click to move the wiper once.
Auxiliary Focus
The auxiliary focus function is reserved.
Lens Initialization
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User Manual of Network PTZ Camera
Click to initialize the lens. The function varies depending on differen camera models.
3D Positioning
Steps:
1. Click on the toolbar of live view interface.
2. Operate the 3D positioning function: Click a position of the live video. The corresponding position will be moved to the center of
the live video.
Hold down the left mouse button and drag the mouse to the lower right on the live video.
The corresponding position will be moved to the center of the live video and zoomed in.
Hold down the left mouse button and drag the mouse to the upper left on the live video.
The corresponding position will be moved to the center of the live video and zoomed out.
4.4.3 Setting/Calling a Preset
Purpose:
A preset is a predefined image position. For the defined preset, you can click the calling button to
quickly view the desired image position.
Setting a Preset:
Steps:
1. In the PTZ control panel, select a preset number from the preset list.
Figure 4-6 Setting a Preset
2. Use the PTZ control buttons to move the lens to the desired position.
• Pan the camera to the right or left.
• Tilt the camera up or down.
• Zoom in or out.
• Refocus the lens.
3. Click to finish the setting of the current preset.
4. Edit a preset name by double clicking on the default name such as preset 1. (The pre-defined
presets are named already and not configurable. Refer to the user manual for detailed
function description.)
5. You can click to delete the preset.
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User Manual of Network PTZ Camera
Preset
Function
Preset
Function
34
Back to origin
92
Set manual limits
39
Day mode
93
Set manual limits
40
Night mode
94
Remote reboot
You can configure up to 300 presets.
Calling a Preset:
In the PTZ control panel, select a defined preset from the list and click to call the preset.
Figure 4-7 Calling a Preset
For convenient preset selection, refer to the following steps to navigate to the preset you want.
Steps:
1. Select any preset from the list.
2. Click the preset number you need on the keyboard.
The following presets are predefined with special commands. You can only call them but not
configure them.
Table 4-4 Special Presets
Figure 4-8 Special Preset
You may need to use the OSD (On Screen Display) menu when controlling the camera
remotely. To display the OSD menu on the live view screen, you can call the preset number
95.
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User Manual of Network PTZ Camera
4.5 Playback
Purpose:
This section explains how to view the video files stored in the network disks or memory cards.
4.5.1 Play Back Video Files
Steps:
1. Click on the menu bar to enter playback interface.
Figure 4-9 Playback Interface
2. Select the date and click .
Figure 4-10 Search Video
3. Click to play the video files found on this date.
The toolbar on the bottom of Playback interface can be used to control playing process.
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User Manual of Network PTZ Camera
Button
Operation
Button
Operation
Play
Capture a picture
Pause
/
Start/Stop clipping
video files
Stop
/
Audio on and adjust
volume/Mute
Speed down
Download
Speed up
Playback by frame
Figure 4-11 Playback Toolbar
Table 4-5 Description of the buttons
You can choose the file paths locally for downloaded playback video files and pictures in Local
Configuration interface. Refer to Section 4.1 Configuring Local Parameters for details.
Drag the progress bar with the mouse to locate the exact playback point. You can also input the
time and click to locate the playback point in the Set playback time field. You can also
click to zoom out/in the progress bar.
Figure 4-12 Set Playback Time
Figure 4-13 Progress Bar
The different colors of the video on the progress bar stand for the different video types as shown
in Figure 4-14.
Figure 4-14 Video Types
4.5.2 Downloading Video Files
Steps:
1. Click on the playback interface. The pop-up menu is shown in Figure 4-15.
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User Manual of Network PTZ Camera
2. Set the start time and end time. Click Search. The corresponding video files are listed on the
left.
Figure 4-15 Video Downloading interface
3. Check the checkbox in front of the video files that you need to download.
4. Click to download the video files.
4.6 Pictures
Purpose:
This section explains how to view the captured picture files stored in the network disks or the
memory cards and download the captured pictures.
Steps:
1. Click on the menu bar to enter picture interface.
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User Manual of Network PTZ Camera
Figure 4-16 Picture Interface
2. Select the file type of capturing the pictures from the list as timing, alarm, motion, etc.
3. Set the start time and end time. Click Search. The corresponding picture files will be listed.
4. Check the checkbox in front of the files that you need to download.
5. Click to download the files.
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User Manual of Network PTZ Camera
Chapter 5 System Configuration
5.1 Storage Settings
Before you start:
To configure record settings, make sure that you have the network storage device within the
network or the memory card inserted in your camera.
5.1.1 Configuring Recording Schedule
Purpose:
There are two kinds of recording for the camera: manual recording and scheduled recording. In
this section, you can follow the instructions to configure the scheduled recording. By default, the
record files of scheduled recording are stored in the memory card (if supported) or in the
network disk.
Steps:
1. Enter Record Schedule settings interface:
Configuration > Storage > Schedule Settings > Record Schedule
Figure 5-1 Recording Schedule Interface
2. Select the camera channel to configure.
3. Check Enable to enable scheduled recording.
4. To set the advanced settings of the camera, click to enter the advanced settings
interface.
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User Manual of Network PTZ Camera
Figure 5-2 Record Parameters
Pre-record: The time you set to start recording before the scheduled time or the event.
For example, if an alarm triggers recording at 10:00, and the pre-record time is set as 5
seconds, the camera starts to record at 9:59:55.
The pre-record time can be configured as No Pre-record, 5 s, 10 s, 15 s, 20 s, 25 s, 30 s or
not limited.
The pre-record time changes according to the video bitrate.
Post-record: The time you set to stop recording after the scheduled time or the event.
For example, if an alarm triggered recording ends at 11:00, and the post-record time is
set as 5 seconds, the camera records until 11:00:05.
The Post-record time can be configured as 5 s, 10 s, 30 s, 1 min, 2 min, 5 min or 10 min.
Stream Type: You can select the stream type for recording.
The Pre-record and Post-record parameters vary depending on different camera models.
5. Click OK to save the advanced setting.
6. Select a Record Type. The record type can be Continuous, Motion, Motion | Alarm, and
Event.
Normal: If you select Continuous, the video will be recorded automatically according to
the time of the schedule.
Record Triggered by Motion Detection: If you select Motion, the video will be recorded
when the motion is detected. Besides configuring the recording schedule, you have to
set the motion detection area and check Trigger Channel in the Linkage Method of
Motion Detection settings interface. For detailed information, refer to Section Motion
Detection.
Record Triggered by Motion | Alarm: If you select Motion | Alarm, the video will be
recorded when the external alarm is triggered or the motion is detected. Besides
configuring the recording schedule, you have to configure the settings on the Motion
Detection settings interfaces.
Record Triggered by Event: If you select to record by event, the video will be recorded
when any of the events is triggered.
7. Click to save the settings.
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5.1.2 Configuring Capture Schedule
Purpose:
You can configure the scheduled capture and event-triggered capture The captured picture can
be stored in the local storage or network storage.
Steps:
1. Enter Capture settings interface:
Configuration > Storage > Storage Settings > Capture
Figure 5-3 Capture Setttings
2. Select the camera channel to configure.
3. Click to enter Capture Schedule interface.
4. Select the timeline of a certain day, and drag the left button of the mouse to set the capture
schedule (the start time and end time of the recording task).
5. After you set the scheduled task, you can click and copy the task to other days
(optional).
6. After setting the capture schedule, you can click a capture segment to display the segment
capture settings interface to edit the segment capture parameters. (optional)
Figure 5-4 Segment Snapshot Settings
7. Click to enter the advanced setting interface. You can select the stream type of
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User Manual of Network PTZ Camera
the capture.
8. Click to enter Capture Parameters interface.
9. Check Enable Timing Snapshot to enable continuous snapshot, and configure the schedule
of timing snapshot. Check Enable Event-triggered Snapshot to enable event-triggered
snapshot.
10. Select the format, resolution, quality of the snapshot.
11. Set the time interval between two snapshots.
12. Click to save the settings.
Uploading to FTP
Make sure that the FTP server is online.
You can follow below configuration instructions to upload the snapshots to FTP.
Upload continuous snapshots to FTP
Steps:
1) Configure the FTP settings and check Upload Picture in FTP Settings interface. Refer to
Section 6.1.2 Configuring FTP Settings for more details to configure FTP parameters.
2) Check Enable Timing Snapshot.
3) Click Edit to set the snapshot schedule. Refer to Section 5.2.1 Configuring Motion
Detection.
Upload event-triggered snapshots to FTP
Steps:
1) Configure the FTP settings and check Upload Picture in FTP Settings interface. Refer to
Section 6.1.2 Configuring FTP Settings for more details to configure FTP parameters.
2) Check Upload to FTP in Motion Detection Settings interface. Refer to Section 5.2.1
Configuring Motion Detection.
3) Check Enable Event-triggered Snapshot.
5.1.3 Configuring Net HDD
Before you start:
The network disk should be available within the network and properly configured to store the
recorded files, log files, etc.
Steps:
Add the network disk
1. Enter NAS (Network-Attached Storage) settings interface:
Configuration > Storage > Storage Management > Net HDD
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User Manual of Network PTZ Camera
Figure 5-5 Select Net HDD Type
2. Input the IP address and the file path of the network disk.
3. Select the mounting type. NFS and SMB/CIFS are selectable. You can set the user name and
password to guarantee the security if SMB/CIFS is selected.
Refer to the NAS User Manual for creating the file path.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Click to add the network disk.
After having saved successfully, you need to reboot the camera to activate the settings.
Initialize the added network disk.
1. Enter HDD settings interface (Configuration > Storage > Storage Management > HDD
Management), in which you can view the capacity, free space, status, type and property of
the disk.
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Figure 5-6 Storage Management Interface
2. If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk
and click Format to start initializing the disk.
3. When the initialization completed, the status of disk will become Normal as shown in Figure
5-7.
Figure 5-7 View Disk Status
Define the Quota for Record and Pictures
1. Input the quota percentage for picture and for record.
2. Click Save and refresh the browser page to activate the settings.
Figure 5-8 Quota Settings
Up to 8 NAS disks can be connected to the camera. To initialize and use the memory card after insert it to the camera, refer to the steps of NAS
disk initialization
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User Manual of Network PTZ Camera
5.2 Basic Event Configuration
Purpose:
This section explains how to configure the network camera to respond to alarm events, including
motion detection, video tampering, and exception. These events can trigger the alarm actions,
such as Send Email, Notify Surveillance Center, etc.
For example, when motion detection is triggered, the network camera sends a notification to an
e-mail address.
On the event configuration page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements. Click the zoom/iris/focus buttons to realize lens control. The functions vary depending on different camera models.
5.2.1 Configuring Motion Detection
Purpose:
Motion detection is a feature which can trigger alarm actions and actions of recording videos
when the motion occurred in the surveillance scene.
Steps:
1. Enter Motion Detection setting interface:
Configuration > Event > Basic Event > Motion Detection
2. Select the camera channel to configure.
3. Check Enable Motion Detection to enable this function.
You can check Enable Dynamic Analysis for Motion if you want the detected object get
marked with rectangle in the live view.
4. Select the configuration mode as Normal or Expert and set the corresponding motion
detection parameters.
Normal
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Figure 5-9 Motion Detection Settings-Normal
Steps:
(1) Click and drag the mouse on the live video image to draw a motion
detection area.
(2) Click to finish drawing.
You can click to clear all of the areas.
(3) Move the slider to set the
sensitivity of the detection.
Expert
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User Manual of Network PTZ Camera
Figure 5-10 Motion Detection Settings-Expert
Steps:
(1) Set the Schedule Image Settings, there are OFF, Auto-Switch and Scheduled-Switch
selectable. If the schedule image switch mode is enabled, you can configure the
detection rule for the day and night separately.
OFF: Disable the day and night switch.
Auto-Switch: Switch the day and night mode according to the illumination
automatically.
Scheduled-Switch: Switch to the day mode and the night mode according to the
configured time. You need to set the start time and end time.
(2) Select Area from the dropdown list to configure. (3) Set the values of sensitivity and percentage.
Sensitivity: The greater the value is, the easier the alarm will be triggered.
Percentage: When the size proportion of the moving object exceeds the predefined
value, the alarm will be triggered. The less the value is, the easier the alarm will be
triggered.
5. Set the Arming Schedule for Motion Detection.
(1) Click tab to enter the arming schedule setting interface.
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Figure 5-11 Arming Schedule
(2) Select the timeline of a certain day, and drag the mouse to set the arming schedule (the
start time and end time of the arming task).
(3) After you set the scheduled task, you can click and copy the task to other days
(optional).
Figure 5-12 Arming Time Schedule
(4) After setting the arming schedule, you can click a segment to display the segment
arming settings interface to edit the segment record parameters (optional).
Figure 5-13 Segment Arming Settings
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User Manual of Network PTZ Camera
(5) Click to save the settings.
The time of each period cannot be overlapped. Up to 8 periods can be configured for each
day.
6. Set the Alarm Actions for Motion Detection.
Click tab to enter Linkage Method interface.
You can specify the linkage method when an event occurs. The following contents are about
how to configure the different types of linkage method.
Figure 5-14 Linkage Method
Check the checkbox to select the linkage method. Send Email, Notify Surveillance Center,
Upload to FTP/Memory/NAS are selectable.
Send Email
Send an email with alarm information to a user or users when an event occurs.
To send the Email when an event occurs, you need to refer to Section Configuring Email
Settings to set the Email parameters.
Upload to FTP/Memory/NAS
Capture the image when an alarm is triggered and upload the picture to a FTP server.
You need a FTP server and set FTP parameters first. Refer to Section Configuring FTP
Settings for setting FTP parameters.
Notify Surveillance Center
Send an exception or alarm signal to remote management software when an event occurs.
5.2.2 Configuring Video Tampering Alarm
Purpose:
You can configure the camera to trigger the alarm actions when the lens is covered.
Steps:
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1. Enter Video Tampering settings interface :
Configuration > Event > Basic Event > Video Tampering
Figure 5-15 Tampering Alarm
2. Select the camera channel to configure.
3. Check Enable to enable the tampering detection.
4. Click tab to enter the arming schedule setting interface. The arming
schedule configuration is the same as the setting of the arming schedule for motion detection.
Refer to Section 5.2.1 Configuring Motion Detection.
5. Click tab to select the linkage method taken for tampering, notify
surveillance center, and send email are selectable. Refer to Section 5.2.1 Configuring Motion
Detection.
6. Click to save the settings.
5.2.3 Configuring Alarm Input
Steps:
1. Enter the Alarm Input settings interface:
Configuration > Event > Basic Event > Alarm Input
2. Choose the Alarm Input No. and the Alarm Type. The alarm type can be NO (Normally Open)
and NC (Normally Closed).
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3. Edit the name in to set a name for the
alarm input (optional).
Figure 5-16 Alarm Input Settings
4. Click tab to enter the arming schedule setting interface. The arming
schedule configuration is the same as the setting of the arming schedule for motion detection.
Refer to Section 5.2.1 Configuring Motion Detection.
5. Click tab to select the linkage method taken for tampering, notify
surveillance center, and send email are selectable. Refer to Section 5.2.1 Configuring Motion
Detection.
6. You can also choose the PTZ linking for the alarm input. Check the relative checkbox and
select the No. to enable Preset Calling, Patrol Calling or Pattern Calling.
7. You can copy your settings to other alarm inputs.
8. Click to save the settings.
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Figure 5-17 Linkage Method
5.2.4 Configuring Alarm Output
Steps:
1. Enter the Alarm Output settings interface:
Configuration> Event > Basic Event > Alarm Output
2. Select one alarm output channel in the Alarm Output dropdown list.
3. Set a name in for the alarm output
(optional).
4. The Delay time can be set to 5sec, 10sec, 30sec, 1min, 2min, 5min, 10min or Manual. The
delay time refers to the time duration that the alarm output remains in effect after alarm
occurs.
5. Click tab to enter the arming schedule setting interface. The arming
schedule configuration is the same as the setting of the arming schedule for motion
detection. Refer to Section 5.2.1 Configuring Motion Detection.
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Figure 5-18 Alarm Output Settings
6. You can copy the settings to other alarm outputs.
7. Click to save the settings.
5.2.5 Handling Exception
The exception type can be HDD full, HDD error, and illegal login to the cameras.
Steps:
1. Enter Exception settings interface:
Configuration > Event > Basic Event > Exception
2. Check the checkbox to set the actions taken for the exception alarm. Refer to Section 5.2.1
Configuring Motion Detection.
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Figure 5-19 Exception Settings
3. Click to save the settings.
5.3 Smart Event Configuration
The functions vary depending on different camera models.
5.3.1 Detecting Audio Exception
Purpose:
When you enable this function and audio exception occurs, the alarm actions will be triggered.
Steps:
1. Enter Audio Exception Detection interface:
Configuration > Event > Smart Event > Audio Exception Detection
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Figure 5-20 Audio Exception Detection
2. Check Audio Loss Detection to enable the audio input exception detection.
3. Check Sudden Increase of Sound Intensity Detection to enable the sudden rise detection. Sensitivity: Range [1-100], the smaller the value the more severe the sound change will
trigger the detection.
Sound Intensity Threshold: Range [1-100], it can filter the sound in the environment, the
louder the environment sound, the higher the value should be. You can adjust it according
to the actual environment.
4. Check Sudden Decrease of Sound Intensity Detection to enable the sudden drop detection. Sensitivity: Range [1-100], the smaller the value the more severe the sound change will
trigger the detection.
5. Click tab to enter the arming schedule setting interface. The time
schedule configuration is the same as the settings of the arming schedule for motion
detection. Refer to Section 5.2.1 Configuring Motion Detection.
6. Click tab to select the linkage method taken for the audio input exception,
Notify Surveillance Center, Send Email, and Trigger Recording are selectable. Refer to Section
5.2.1 Configuring Motion Detection.
7. Click to save the settings.
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5.3.2 Configuring Intrusion Detection
Intrusion detection can set an area in the surveillance scene and once the area is entered, a set of alarm action is triggered.
Steps:
1. Enter Intrusion Detection interface:
Configuration > Events > Smart Event >Intrusion Detection
2. Check Enable.
Figure 5-21 Configuring Intrusion Area
3. The event triggered and park action related PTZ movement will be locked for 180 seconds
after you enter the intrusion detection interface. Optionally, you can click the
button to manually activate the movement, or lock the movement
when the button turns to by clicking it.
4. Draw area.
1) Select the Region No.in dropdown list.
2) Click to draw a rectangle on the image as a defense region.
3) Click on the image to specify a corner of the rectangle, and right-click the mouse after
four corners are configured.
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5. Configure the parameters for each defense region separately.
Threshold: Range [0-10s], the threshold for the time of the object loitering in the region. If
you set the value as 0, alarm is triggered immediately after the object entering the region.
Sensitivity: Range [1-100]. The value of the sensitivity defines the size of the object which
can trigger the alarm, when the sensitivity is high, a very small object can trigger the
alarm.
6. Click tab to enter the arming schedule setting interface. The time
schedule configuration is the same as the settings of the arming schedule for motion
detection. Refer to Section 5.2.1 Configuring Motion Detection.
7. Click tab to select the linkage method taken for intrusion detection, Notify
Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, and Trigger Recording are
selectable. Refer to Section 5.2.1 Configuring Motion Detection.
8. Click to save the settings.
5.3.3 Configuring Line Crossing Detection
The virtual plane detection can be adopted for the intrusion detection. Once the virtual plane is detected being traversed according to the configured direction, a set of alarm action is triggered.
Steps:
1. Enter Line Crossing Detection interface:
Configuration >Event > Smart Event > Line Crossing Detection
2. Check Enable to enable the line crossing detection function.
3. Select the Line in dropdown list to configure.
4. The event triggered and park action related PTZ movement will be locked for 180 seconds
after you enter the line crossing detection interface. Optionally, you can click the
button to manually activate the movement, or lock the movement
when the button turns to by clicking it.
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User Manual of Network PTZ Camera
Figure 5-22 Configuring Line
5. Draw area.
1) Click to draw a line on the image.
2) Click the line to switch to the editing mode.
Drag an end to the desired place to adjust the length and angle of the line. And drag the
line to adjust the location.
6. Configure the parameters for each defense region separately.
Direction: Select the detection direction in the dropdown list, there are A<->B, A->B and
B->A selectable.
Sensitivity: Range [1-100]. The value of the sensitivity defines the size of the object which
can trigger the alarm, when the sensitivity is high, a very small object can trigger the
alarm.
7. Click tab to enter the arming schedule setting interface. The time
schedule configuration is the same as the settings of the arming schedule for motion
detection. Refer to Section 5.2.1 Configuring Motion Detection.
8. Click tab to select the linkage method taken for the line crossing detection,
Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Recording
are selectable. Refer to Section 5.2.1 Configuring Motion Detection.
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9. Click to save the settings.
5.4 PTZ Configuration
On the event configuration page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements. Click the zoom/iris/focus buttons to realize lens control. The functions vary depending on different camera models.
5.4.1 Configuring Basic PTZ Parameters
You can configure the basic PTZ parameters, including proportional pan, preset freezing, preset
speed, etc.
1. Enter Basic Settings interface:
Configuration > PTZ > Basic Settings
Figure 5-23 Basic Settings
2. Configure the following settings:
Basic Parameters: Set the basic parameters of PTZ.
Proportional Pan: If you enable this function, the pan/tilt speeds change according to
the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be
slower for keeping the image from moving too fast on the live view image.
Preset Freezing: This function enables the live view to switch directly from one scene
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defined by a preset to another, without showing the middle areas between these two, to
ensure the surveillance efficiency. It can also reduce the use of bandwidth in a digital
network system.
Preset Speed: You can set the speed of a defined preset from 1 to 8. Manual Control Speed: The manual control speed can be set as Compatible, Pedestrian,
Non-motor Vehicle, Motor Vehicle or Auto.
Compatible: The control speed is same as the Keyboard Control Speed. Pedestrian: Choose the Pedestrian when you monitor the pedestrians. Non-motor Vehicle: Choose the Non-motor Vehicle when you monitor the
non-motor vehicles.
Motor Vehicle: Choose the Motor Vehicle when you monitor the motor vehicles. Auto: You are recommended to set it as Auto when the application scene of the
camera is complicated.
Keyboard Control Speed: Define the speed of PTZ control by a keyboard as Low, Medium
or High.
Max. Tilt-angle: Set the tilt-angle of the camera from the dropdown list. Zooming Speed: The zoom speed is adjustable from level 1 to 3.
PTZ OSD: Set the on-screen display duration of the PTZ status.
Zoom Status: Set the OSD duration of zooming status as 2 seconds, 5 seconds, 10
seconds, NC (Normally Closed), or NO (Normally Open).
PT Status: Set the azimuth angle display duration while panning and tilting as 2 seconds,
5 seconds, 10 seconds, NC (Normally Closed), or NO (Normally Open).
Preset Status: Set the preset name display duration while calling the preset as 2 seconds,
5 seconds, 10 seconds, NC (Normally Closed), or NO (Normally Open).
Power-off Memory: The camera can resume its previous PTZ status or actions after it
restarted from a power-off. You can set the time point of which the dome resumes its PTZ
status. You can set it to resume the status of 30 seconds, 60 seconds, 300 seconds or 600
seconds before power-off.
3. Click to save the settings.
5.4.2 Configuring PTZ Limits
Purpose:
The camera can be programmed to move within the configurable PTZ limits (left/right, up/down).
Steps:
1. Enter Limit configuration interface:
Configuration > PTZ > Limit
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Figure 5-24 Configure the PTZ Limit
2. Click Enable Limit and choose the limit type.
Manual Stops:
When manual limit stops are set, you can operate the PTZ control panel manually only
in the limited surveillance area.
3. Click the PTZ control buttons to find the left/right/up/down limit stops; you can also call the
defined presets and set them as the limits of the camera.
4. Click Set to save the limits or click Clear to clear the limits.
5. Click to save the settings.
5.4.3 Configuring Initial Position
Purpose:
The initial position is the origin of PTZ coordinates. It can be the factory default initial position.
You can also customize the initial position according to your own demand.
Customize an Initial Position:
Steps:
1. Enter Initial Position configuration interface:
Configuration > PTZ > Initial Position
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Figure 5-25 PTZ Configuration
2. Click the PTZ control buttons to find a position as the initial position of the camera; you can
also call a defined preset and set it as the initial position of the camera.
3. Click Set to save the position.
Call/delete an Initial Position:
You can click to call the initial position. You can click to delete the initial position and
restore the factory default initial position.
5.4.4 Configuring Park Actions
Purpose:
This feature allows the camera to start a predefined park action automatically after a period of
inactivity (park time).
Scheduled Tasks function is prior to Park Action function. When these two functions are set
at the same time, only the Scheduled Tasks function takes effect.
Park function varies depending on different camera models.
Steps:
1. Enter Park Action settings interface:
Configuration > PTZ > Park Action
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Figure 5-26 Set the Park Action
2. Check Enable Park Action.
3. Set the Park Time as the inactivity time of the camera before it starts the park actions.
4. Choose Action Type the from the dropdown list.
5. If you select Preset as Action Type, you need to select Action Type ID from the dropdown list.
6. Click to save the settings.
5.4.5 Configuring Privacy Mask
Purpose:
Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the
surveillance area from being live viewed and recorded.
You can only configure privacy mask function for tracking PTZ camera.
Steps:
1. Enter Privacy Mask settings interface:
Configuration > PTZ > Privacy Mask
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Figure 5-27 Privacy Mask
2. Click the PTZ control buttons to find the area you want to set the privacy mask.
3. Click ; drag the mouse in the live video window to draw the area.
4. You can drag the corners of the red rectangle area to draw a polygon mask.
5. Click to finish drawing or click to clear all of the areas you set without
saving them.
6. Click to save the privacy mask, and it will be listed in the Privacy Mask List area; set
the value of Active Zoom Ratio on your demand, and then the mask will only appear when
the zoom ratio is greater than the predefined value.
Figure 5-28 Privacy Mask List
7. Check Enable Privacy Mask to enable this function.
5.4.6 Configuring Scheduled Tasks
Purpose:
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You can configure the network camera to perform a certain action automatically in a user-defined
time period.
Steps:
1. Enter Scheduled Task settings interface:
Configuration> PTZ > Scheduled Tasks
Figure 5-29 Configure Scheduled Tasks
2. Check Enable Scheduled Task.
3. Set the Park Time. You can set the park time (a period of inactivity) before the camera starts
the scheduled tasks.
4. Select the task type from the dropdown list.
5. Select the timeline of a certain day, and drag the mouse to set the recording schedule (the
start time and end time of the recording task).
6. After you set the scheduled task, you can click and copy the task to other days
(optional).
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Figure 5-30 Edit the Schedule and Task Type
7. Click to save the settings.
5.4.7 Clearing PTZ Configurations
Purpose:
You can clear PTZ configurations in this interface, including all presets, privacy masks, PTZ limits,
scheduled tasks and park actions.
Steps:
1. Enter Clearing Configuration interface:
Configuration > PTZ > Clear Config
2. Check the checkbox of the items you want to clear.
Figure 5-31 Clear Config
3. Click to clear the settings.
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5.4.8 Configuring Panoramic Linkage
Purpose:
Panorama linkage is the function that through calibration to set the linkage between the
panoramic camera and the tracking PTZ camera. By setting the linkage and enabling 3D
positioning, you can view the certain area in tracking PTZ camera.
The function varies depending on different camera models.
Steps:
1. Enter Panoramic Linkage interface:
Configuration > PTZ > Panoramic Linkage
2. Select Calibration Mode from the dropdown list. Auto and Manual are supported.
Auto
1) Click to select the panoramic view.
2) Adjust PTZ in PTZ control panel or click Start 3D Zoom, and find the same point in PTZ view.
3) Click Get PTZ Position, and the PTZ position is displayed in Calibration Parameter list.
4) Click Start Calibration.
Manual
1) Click Add in Calibration Parameter panel to add a new calibration point in panoramic view.
Figure 5-32 Add a New Calibration Point
2) Adjust PTZ in PTZ control panel or click Start 3D Zoom, and find the same point in PTZ view.
1× is recommended for zoom ratio.
3) Click Get PTZ Position, and the PTZ position is displayed in Calibration Parameter list.
4) Click Start Calibration. Repeat the steps above to add more calibration points.
To improve tracking accuracy, add as many calibration points as possible. Up to 12
calibration points can be added.
To ensure calibration is successful, distribute the calibration points equably in live view
image.
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Chapter 6 Camera Configuration
6.1 Configuring Network Settings
The functions vary depending on different camera models.
6.1.1 Basic Settings
Configuring TCP/IP Settings
Purpose:
TCP/IP settings must be properly configured before you operate the camera over network. IPv4
and IPv6 are both supported.
Steps:
1. Enter TCP/IP settings interface:
Configuration > Network > Basic Settings > TCP/IP
Figure 6-1 TCP/IP Settings
2. Configure the NIC settings, including the IPv4(IPv6) Address, IPv4(IPv6) Subnet Mask and
IPv4(IPv6) Default Gateway.
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3. Click to save the above settings.
You can click Test to make sure that the IP address is valid.
If the DHCP server is available, you can check to automatically obtain an IP
address and other network settings from that server.
The valid value range of Maximum Transmission Unit (MTU) is 1280 to 1500. The Multicast sends a stream to the multicast group address and allows multiple clients to
acquire the stream at the same time by requesting a copy from the multicast group address.
Before utilizing this function, you have to enable the Multicast function of your router and
configure the gateway of the network camera.
If the DNS server settings are required for some applications (e.g., sending email), you
should properly configure the Preferred DNS Server and Alternate DNS server.
Figure 6-2 DNS Server Settings
The router must support the route advertisement function if you select Route
Advertisement as the IPv6 mode.
Configuring DDNS Settings
Purpose:
If your camera is set to use PPPoE as its default network connection, you can use the Dynamic
DNS (DDNS) for network access.
Before you start:
Registration on the DDNS server is required before configuring the DDNS settings of the camera.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Steps:
1. Enter DDNS settings interface:
Configuration > Network > Basic Settings > DDNS
2. Check Enable DDNS to enable this feature.
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3. Select DDNS Type. Two DDNS types are selectable: DynDNS and NO-IP.
DynDNS:
Steps:
(1) Enter Server Address of DynDNS (e.g. members.dyndns.org). (2) In the Domain text field, input the domain name obtained from the DynDNS website. (3) Input the Port of DynDNS server. (4) Input the User Name and Password registered on the DynDNS website.
(5) Click to save the settings.
Figure 6-3 DynDNS Settings
NO-IP:
Steps:
(1) Enter Server Address of NO-IP. (2) In the Domain text field, input the domain name obtained from the NO-IP website. (3) Input the Port of NO-IP server. (4) Input the User Name and Password registered on the NO-IP website.
(5) Click to save the settings.
Configuring PPPoE Settings
Purpose:
If you have no router but only a modem, you can use Point-to-Point Protocol over Ethernet
(PPPoE) function.
Steps:
1. Enter PPPoE settings interface:
Configuration > Network > Basic Settings > PPPoE
Figure 6-4 PPPoE Settings
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2. Check Enable PPPoE to enable this feature.
3. Enter User Name, Password, and Confirm password for PPPoE access.
The User Name and Password should be assigned by your ISP.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
4. Click to save and exit the interface.
Configuring Port Settings
Purpose:
If there is a router and you want to access the camera through Wide Area Network (WAN), you
need to forward the 3 ports for the camera.
Steps:
1. Enter Port settings interface:
Configuration > Network > Basic Settings > Port
Figure 6-5 Port Settings
2. Set the HTTP port, RTSP port and port of the camera.
HTTP Port: The default port number is 80.
RTSP Port: The default port number is 554.
HTTPS Port: The default port number is 443.
Server Port: The default port number is 8000.
3. Click to save the settings.
Configuring NAT (Network Address Translation) Settings
Purpose:
Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among
networking equipment, software and other hardware devices. The UPnP protocol allows devices
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to connect seamlessly and to simplify the implementation of networks in the house and
corporate environments.
With the function enabled, you dont need to configure the port mapping for each port, and the
camera is connected to the Wide Area Network via the router.
Steps:
1. Enter UPnP™ settings interface.
Configuration >Network > Basic Settings > NAT
2. Check the checkbox to enable the UPnP function.
You can edit the Friendly Name of the camera. This name can be detected by corresponding
device, such as a router.
3. Set the port mapping mode:
To port mapping with the default port numbers:
Choose
To port mapping with the customized port numbers:
Choose
And you can customize the value of the port number by yourself.
Figure 6-6 Port Mapping Mode
4. Click to save the settings.
6.1.2 Advanced Settings
Configuring SNMP Settings
Purpose:
You can use SNMP to get camera status and parameters related information.
Before you start:
Before setting the SNMP, use the SNMP software and manage to receive the camera information
via SNMP port. By setting the Trap Address, the camera can send the alarm event and exception
messages to the surveillance center.
The SNMP version you select should be the same as that of the SNMP software.
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Steps:
1. Enter SNMP settings interface:
Configuration > Network > Advanced Settings > SNMP
Figure 6-7 SNMP Settings
2. Check the corresponding version checkbox (Enable SNMP v1, Enable SNMP v2c, Enable
SNMP v3) to enable the feature.
3. Configure the SNMP settings.
The configuration of the SNMP software should be the same as the settings you configure
here.
4. Click to save and finish the settings.
Configuring FTP Settings
Purpose:
You can set a FTP server and configure the following parameters for uploading captured pictures.
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Steps:
1. Enter FTP settings interface:
Configuration > Network > Advanced Settings > FTP
Figure 6-8 FTP Settings
2. Configure the FTP settings, including server address, port, user name, password, directory,
and upload type.
The server address supports both the domain name and IP address formats.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
Setting the directory in FTP server for saving files:
In the Directory Structure field, you can select the root directory, parent directory and
child directory.
Root directory: The files will be saved in the root of FTP server. Parent directory: The files will be saved in a folder in FTP server. The name of folder can
be defined as shown in Figure 6-9.
Figure 6-9 Parent Directory
Child directory: It is a sub-folder which can be created in the parent directory. The files
will be saved in a sub-folder in FTP server. The name of folder can be defined as shown
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in Figure 6-10.
Figure 6-10 Child Directory
Upload type: To enable uploading the captured picture to the FTP server.
3. Click to save the settings.
4. You can click Test to confirm the configuration.
If you want to upload the captured pictures to FTP server, you also have to enable the
continuous snapshot or event-triggered snapshot in Snapshot interface.
Configuring Email Settings
Purpose:
The system can be configured to send an Email notification to all designated receivers if an alarm
event is detected, e.g., motion detection event, video loss, video-tampering, etc.
Before you start:
Configure the DNS Server settings under Configuration> Network > Basic Settings > TCP/IP
before using the Email function.
Steps:
1. Enter Email settings interface:
Configuration> Network > Advanced Settings > Email
Figure 6-11 Email Settings
2. Configure the following settings:
Sender: The name of the email sender.
Senders Address: The email address of the sender.
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SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).
SMTP Port: The SMTP port. The default TCP/IP port for SMTP is 25.
E-mail encryption: None, SSL, and TLS are selectable. When you select SSL or TLS and disable
STARTTLS, e-mails will be sent after encrypted by SSL or TLS. The SMTP port should be set as
465 for this encryption method. When you select SSL or TLS and enable STARTTLS, emails will
be sent after encrypted by STARTTLS, and the SMTP port should be set as 25.
STARTTLS protocol must be supported by the email server for e-mail encryption with
STARTTLS. When it is not supported by the email server and Enable STARTTLS is checked, the
email will not be encrypted.
Attached Image: Check Attached Image if you want to send emails with attached alarm
images.
Interval: The interval refers to the time between two actions of sending attached pictures.
Authentication (optional): If your email server requires authentication, check this checkbox to
use authentication to log in to this server and enter the login user name and password.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of
the installer and/or end-user.
Receiver: Select the receiver to which the email is sent. Up to 2 receivers can be configured.
Receiver: The name of the user to be notified.
Receivers Address: The email address of user to be notified. (Optional: click Test to make sure
that the email server can send email out.)
3. Click to save the settings.
Configuring Platform Settings
Purpose:
Platform access provides you an option to manage the devices via platform.
This function varies depending on different camera models.
Steps:
1. Enter Platform settings interface:
Configuration> Network > Advanced Settings > Platform Access
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Figure 6-12 Platform Access
2. Check Enable to enable the platform access function of the device.
3. Select the Platform Access Mode.
If you select Platform Access Mode as Hik-Connect,
1) Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
2) Create a verification code or change the verification code for the camera.
The verification code is required when you add the camera to Hik-Connect app. For more information about the Hik-Connect app, refer to Hik-Connect Mobile Client
User Manual.
4. You can use the default server address. Or you can check Custom on the right and input a
desired server address.
5. Click to save the settings.
Hik-Connect is an application for mobile devices. With the App, you can view live image of the
camera, receive alarm notification and so on.
Configuring HTTPS Settings
Purpose:
HTTPS is consisted by SSL&HTTP. It is used for encryption transmission, identity authentication
network protocol which enhances the security of WEB accessing.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
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Steps:
1. Enter HTTPS settings interface.
Configuration > Network > Advanced Settings > HTTPS
2. Create the self-signed certificate or authorized certificate.
Figure 6-13 Create Certificate
OPTION 1: Create the self-signed certificate
1) Select Create Self-signed Certificate.
2) Click Create to create the following dialog box.
Figure 6-14 Create Self-signed Certificate
3) Input the country, host name/IP, validity and other information.
4) Click OK to save the settings.
OPTION 2: Start the installation when signed certificate is available.
1) Select Signed certificate is available, Start the installation directly.
2) Click Browse to upload the available certificate.
3) Click Install button to install the certificate.
4) Click OK to save the settings.
OPTION 3: Create certificate request first and continue the installation.
1) Select Create certificate request first and continue the installation.
2) Click Create to create the certificate request, and fulfill the required information.
3) Download the certificate request and submit it to the trusted certificate authority for
signature.
4) After receiving the signed valid certificate, import the certificate to the device.
5) Click OK to save the settings.
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3. There will be the certificate information after you successfully create and install the
certificate.
Figure 6-15 Installed Certificate Property
The default port number of HTTPS is 443. The port value ranges from 1 to 65535. When the port number is the default number 443, the format of the URL is https://IP address,
eg., https://192.168.1.64.
When the port number is not the default number 443, the format of the URL is https://IP
address:port number, eg., https://192.168.1.64:81.
Configuring QoS Settings
Purpose:
QoS (Quality of Service) can help solve the network delay and network congestion by configuring
the priority of data sending.
Steps:
1. Enter QoS settings interface:
Configuration >Advanced Configuration > Network > QoS
Figure 6-16 QoS Settings
2. Configure the QoS settings, including video/audio DSCP, event/alarm DSCP and Management
DSCP.
The valid DSCP value ranges from 0 to 63. The DSCP value is bigger, the priority is higher.
3. Click to save the settings.
Make sure that you enable the QoS function of your network device (such as a router). It will ask for a reboot for the settings to take effect.
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Network PTZ
Camera
PC
Network Switch
Internet
PC
RADIUS Server
Authenticator
Authentication Server
Configuring 802.1X Settings
Purpose:
The camera supports IEEE 802.1X standard.
IEEE 802.1X is a port-based network access control. It enhances the security level of the LAN.
When devices connect to this network with IEEE 802.1X standard, the authentication is needed. If
the authentication fails, the devices dont connect to the network.
The protected LAN with 802.1X standard is shown in Figure 6-17.
Figure 6-17 Protected LAN
Before connecting the Network Camera to the protected LAN, apply a digital certificate
from a Certificate Authority.
The network camera requests access to the protected LAN via the authenticator (a
switch).
The switch forwards the identity and password to the authentication server (RADIUS
server).
The switch forwards the certificate of authentication server to the network camera. If all the information is validated, the switch allows the network access to the protected
network.
For your privacy and to better protect your system against security risks, we strongly
recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Steps:
1. Connect the network camera to your PC directly with a network cable.
2. Enter 802.1X settings interface:
Configuration > Network > Advanced Settings > 802.1X
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Figure 6-18 802.1X Settings
3. Check Enable IEEE 802.1X to enable it.
4. Configure the 802.1X settings, including user name and password.
The EAP-MD5 version must be identical with that of the router or the switch.
5. Click to finish the settings.
The camera reboots when you save the settings.
6. After the configuration, connect the camera to the protected network.
6.2 Configuring Video and Audio Settings
6.2.1 Configuring Video Settings
Steps:
1. Enter Video settings interface:
Configuration > Video/Audio > Video
Figure 6-19 Configure Video Settings
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2. Select the camera channel to configure.
3. Select the Stream Type of the camera to main stream (normal) or sub-stream. The main
stream is usually for recording and live viewing with good bandwidth, and the sub-stream can
be used for live viewing when the bandwidth is limited. Refer to the Section 4.1 Configuring
Local Parameters for switching the main stream and sub-stream for live viewing.
Sub-stream is not supported by certain camera models.
4. You can customize the following parameters for the selected stream.
The parameters vary depending on different camera models.
Video Type:
Select the stream type to video stream, or video & audio composite stream. The audio signal
will be recorded only when the Video Type is Video & Audio.
Resolution:
Select the resolution of the video output.
Bitrate Type:
Select the bitrate type to constant or variable.
Video Quality:
When bitrate type is selected as Variable, 6 levels of video quality are selectable.
Frame Rate:
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps). A higher frame rate is advantageous when there is
movement in the video stream, as it maintains image quality throughout.
Max. Bitrate:
Set the Max. bitrate. The higher value corresponds to the higher video quality, but the higher
bandwidth is required.
Video Encoding:
Select Video Encoding from the dropdown list for different stream type.
H.264+/H.265+:
Set it as ON or OFF.
H.264+: If you set the main stream as the stream type, and H.264 as the video encoding, you
can see H.264+ available. H.264+ is an improved compression coding technology based on
H.264. By enabling H.264+, users can estimate the HDD consumption by its maximum average
bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum
bitrate in most scenes.
H.265+: If you set the main stream as the stream type, and H.265 as the video encoding, you
can see H.265+ available. H.265+ is an improved compression coding technology based on
H.265. By enabling H.265+, users can estimate the HDD consumption by its maximum average
bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum
bitrate in most scenes.
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You need to reboot the camera if you want to turn on or turn off the H.264+/H.265+. If you
switch from H.264+ to H.265+ directly, and vice versa, a reboot is not required by the system.
Profile:
Basic Profile, Main Profile and High Profile are selectable.
I Frame Interval:
Set the I-Frame interval from 1 to 400.
SVC:
Scalable Video Coding is an extension of the H.264/AVC standard. Select OFF/ON to
disable/enable the SVC function. Select Auto, and the device will automatically extract frames
from the original video when the network bandwidth is insufficient.
Smoothing:
It refers to the smoothness of the stream. The higher value of the smoothing, the better
fluency of the stream, though, the video quality may not be so satisfied. The lower value of
the smoothing, the higher quality of the stream, though it may appear not fluent.
5. Click to save the settings.
6.2.2 Configuring Audio Settings
Steps:
1. Enter Audio settings interface
Configuration > Video/Audio > Audio
Figure 6-20 Audio Settings
2. Configure the following settings.
Audio Encoding: G.722.1, G.711ulaw, G.711alaw, MP2L2, and G.726 are selectable.
Audio Input: When an intercom is connected to the camera, you need to set this option to
LineIn. When a microphone is connected to the camera, you need to set this option to MicIn.
Audio Stream Bitrate: When the Audio Encoding is selected as MP2L2, you can configure the
Audio Stream Bitrate in the dropdown list. The greater the value is, the better the audio
quality will be.
Sampling Rate: When the Audio Encoding is selected as MP2L2, you can configure the
Sampling Rate in the dropdown list. The greater the value is, the better the audio quality will
be.
Input Volume: Slid the bar to turn up/down the volume. The value ranges from 0 to 100.
Environmental Noise Filter: Select ON or OFF in the dropdown list to enable or disable the
function. Its recommended to enable the function when sampling rate is lower than 32 kHz.
3. Click to save the settings.
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User Manual of Network PTZ Camera
6.2.3 Configuring ROI Settings
Purpose:
ROI (Region of Interest) encoding is used to enhance the quality of images which are specified in
advance. When Fixed Region is enabled, image quality of ROI area will be enhanced and image
quality of other areas will be reduced.
ROI function varies depending on different camera models.
Enter ROI settings interface:
Configuration >Video/Audio > ROI
Figure 6-21 Region of Interest (1)
Steps:
1. Select the camera channel to configure.
2. Check Enable to enable the Fixed Region function.
3. Select a stream type from the dropdown list.
4. Click and then drag the mouse to draw a red frame in the live view image. You
can click to clear it.
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User Manual of Network PTZ Camera
The number of areas supported in ROI function varies depending different camera models
5. Select the Region No. from the dropdown list.
6. Adjust the ROI level from 1 to 6. The higher the value, the better image quality in the red
frame.
7. Enter a Region Name.
8. Click to save the settings.
6.2.4 Display Info. on Stream
Check Enable Dual-VCA, and the information of the objects (e.g. human, vehicle, etc.) will be
marked in the video stream. Then, you can set rules on the connected rear-end device to detect
the events including line crossing, intrusion, etc.
6.3 Configuring Image Settings
On the event configuration page, click to show the PTZ control panel or click to hide it. Click the direction buttons to control the pan/tilt movements. Click the zoom/iris/focus buttons to realize lens control. The functions vary depending on different camera models.
6.3.1 Configuring Display Settings
Purpose:
Configure the image adjustment, exposure settings, focus, day/night switch, backlight settings,
white balance, image enhancement, video adjustment, and other parameters in display settings.
The parameters in Display Settings interface vary depending on different camera models. You can double click the live view to enter full screen mode and double click it again to exit.
Steps:
1. Enter Display Settings interface:
Configuration > Image> Display Settings
2. Select the camera channel to configure.
3. You can select the Scene from the dropdown list with different predefined image parameters.
4. Set the image parameters of the camera.
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Image Adjustment
Figure 6-22 Display Settings
Brightness
This feature is used to adjust brightness of the image. The value ranges from 0 to 100.
Contrast
This feature enhances the difference in color and light between parts of an image. The value
ranges from 0 to 100.
Saturation
This feature is used to adjust color saturation of the image. The value ranges from 0 to 100.
Sharpness
Sharpness function enhances the detail of the image by sharpening the edges in the image. The
value ranges from 0 to 100.
Exposure Settings
Exposure Mode
The Exposure Mode can be set to Auto, and Manual.
Auto:
The iris, shutter and gain values will be adjusted automatically according to the brightness
of the environment.
Manual:
In Manual mode, you can adjust the values of Shutter, Gain, and Limit Gain manually.
Focus Settings
Focus Mode
The Focus Mode can be set as Manual, and Semi-auto.
Semi-auto:
The camera focuses automatically only once after panning, tilting and zooming.
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User Manual of Network PTZ Camera
Manual:
In Manual mode, you need to use on the control panel to focus manually.
Day/Night Switch
Day/Night Switch
The Day/Night Switch mode can be set to Auto, Day, Night and Scheduled-Switch.
This function varies depending on the models of camera.
Auto:
In Auto mode, the day mode and night mode can switch automatically according to the
light condition of environment.
Figure 6-23 Auto Mode Sensitivity
Day:
In Day mode, the camera displays color image. It is used for normal lighting conditions.
Night:
In Night mode, the image is black and white. Night mode can increase the sensitivity in low
light conditions.
Scheduled-Switch:
In Schedule mode, you can set the time schedule for day mode as shown in Figure 6-24.
The rest time out of the schedule is for night mode.
Figure 6-24 Day Night Schedule
Backlight Settings
BLC (Back Light Compensation)
If there’s a bright backlight, the subject in front of the backlight appears silhouetted or dark.
Enabling BLC (back light compensation) function can correct the exposure of the subject. But the
backlight environment is washed out to white.
WDR (Wide Dynamic Range)
The wide dynamic range (WDR) function helps the camera provide clear images even under back
light circumstances. When there are both very bright and very dark areas simultaneously in the
field of view, WDR balances the brightness level of the whole image and provide clear images
with details.
You can enable or disable the WDR function. The wide dynamic level ranges from 0 to 100.
© Hikvision
User Manual of Network PTZ Camera
HLC
HLC (High Light Compensation) makes the camera identify and suppress the strong light sources
that usually flare across a scene. This makes it possible to see the detail of the image that would
normally be hidden.
White Balance
The White Balance mode can be set to Auto, MWB, Outdoor, Indoor, Fluorescent Lamp, Sodium
Lamp and Auto-tracking.
Auto:
In Auto mode, the camera retains color balance automatically according to the current color
temperature.
Manual White Balance:
In MWB mode, you can adjust the color temperature manually to meet your own demand as
shown in Figure 6-25.
Figure 6-25 Manual White Balance
Outdoor
You can select this mode when the camera is installed in outdoor environment.
Indoor
You can select this mode when the camera is installed in indoor environment.
Fluorescent Lamp
You can select this mode when there are fluorescent lamps installed near the camera.
Sodium Lamp
You can select this mode when there are sodium lamps installed near the camera.
Auto-tracking
In Auto-tracking mode, white balance is continuously being adjusted in real-time according to the
color temperature of the scene illumination.
Image Enhancement
3D Digital Noise Reduction
You can set Digital Noise Reduction function to Normal and adjust the Noise Reduction Level as
shown in Figure 6-26. The level ranges from 0 to 100.
Figure 6-26 3D Digital Noise Reduction-Normal Mode
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If you are a professional technician, you can set it to Expert Mode then adjust Space DNR Level
and Time DNR Level. The level ranges from 0 to 100.
Figure 6-27 3D Digital Noise Reduction-Expert Mode
Defog Mode
You can set the Defog Mode to ON or OFF as you need.
Video Adjustment
The functions vary depending on different camera models.
Mirror
If you turn the MIRROR function on, the image will be flipped. It is like the image in the mirror.
The flip direction can be set to OFF or CENTER.
Video Standard
You can set the Video Standard to 50 Hz (PAL) or 60 Hz (NTSC) according to the video system in
your country.
Capture Mode
You can disable this function or select the capture mode from the list.
Other
The functions vary depending on different camera models.
Lens Initialization
The lens operates the movements for initialization when you enable Lens Initialization.
Zoom Limit
You can set Zoom Limit value to limit the maximum value of zooming. The value can be selected
from the list.
6.3.2 Configuring OSD Settings
Purpose:
Configure the following on screen displays.
Steps:
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User Manual of Network PTZ Camera
1. Enter OSD settings interface:
Configuration > Image > OSD Settings
Figure 6-28 OSD Settings
2. Check the corresponding checkbox to select the display of camera name, date or week if
required.
3. Edit the camera name in the text field of Camera Name.
4. Select from the dropdown list to set the time format, date format, display mode, OSD size,
font color, and alignment.
5. You can use the mouse to drag the text frame in the live view window to adjust the OSD
position.
6. Click to activate above settings.
6.3.3 Configuring Text Overlay Settings
Purpose:
You can customize the text overlay.
Steps:
1. Enter Text Overlay settings interface:
Configuration > Image > OSD Settings
2. Check the checkbox in front of textbox to enable the on-screen display.
3. Input the characters in the textbox.
4. Use the mouse to drag the red text frame in the live view window to adjust the text overlay
position.
5. Click to save the settings.
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User Manual of Network PTZ Camera
6.3.4 Configuring Privacy Mask
Purpose:
Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the
surveillance area from being live viewed and recorded.
Steps:
1. Enter Privacy Mask setting interface
Configuration > Image > Privacy Mask
2. Select the camera channel to configure.
You can only configure privacy mask function for panoramic camera in this interface.
3. Check Enable Privacy Mask to enable the function.
4. Click Draw Area.
5. Drag the mouse in the live view window to draw the mask area.
6. Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set without
saving them.
7. Click to save the settings.
Figure 6-29 Configuring Privacy Mask
© Hikvision
User Manual of Network PTZ Camera
6.3.5 Configuring Image Parameters Switch
This function varies depending on different camera models
Purpose:
You can configure Link to Preset or Scheduled-Switch in this interface. Link to Preset: Set the
time period and linked scene for the preset and check the corresponding checkbox to go to the
linked scene in the configured time period. Scheduled-Switch: Set the time period and linked
scene and it will go to the linked scene in the configured time period when you check the
corresponding checkbox.
Steps:
1. Enter Image Parameters Switch interface:
Configuration > Image > Image Parameters Switch
2. Check Link to Preset or Scheduled-Switch to enable the function. (Only one function can be
enabled in the same time.)
3. When you enable the function of Link to Preset, select one preset from the dropdown list,
check the corresponding checkbox, set the time period and the linked scene for the selected
preset. (Up to 4 periods can be configured for one preset.)
Figure 6-30 Link to Preset
Figure 6-31 Linked Scene
4. When you enable the function of Scheduled-Switch, check the corresponding checkbox, set
the time period and the linked scene.
Figure 6-32 Schedule-Switch
5. Click to save the settings.
The two functions are not enabled by default.
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User Manual of Network PTZ Camera
6.4 Configuring System Settings
6.4.1 System Settings
Viewing Basic Information
Enter Device Information interface:
Configuration > System > System Settings > Basic Information
In the Basic Information interface, you can edit the Device Name and Device No.
Other information of the camera, such as Model, Serial No., Firmware Version, Encoding Version,
Web Version, Plugin Version, Number of Channels, Number of HDDs, Number of Alarm Input, and
Number of Alarm Output are displayed. The information cannot be changed in this menu. It is the
reference for maintenance or modification in future.
Figure 6-33 Device Information
Time Settings
Purpose:
You can follow the instructions in this section to configure the time which can be displayed on the
video. There are T ime Zone, T ime Synchronization, and Daylight Saving Time (DST) functions for
setting the time. Time Synchronization consists of auto mode by Network Time Protocol (NTP)
server and manual mode.
Enter Time Settings interface:
Configuration > System > System Settings > Time Settings
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User Manual of Network PTZ Camera
Figure 6-34 Time Settings
Configuring Time Synchronization by NTP Server
Steps:
(1) Check the radio button to enable the NTP function. (2) Configure the following settings:
Server Address: IP address of NTP server.
NTP Port: Port of NTP server.
Interval: The time interval between the two synchronizing actions by NTP server. It can be
set from 1 to 10080 minutes.
Figure 6-35 Time Sync by NTP Server
You can click to make sure that the NTP server is connected.
If the camera is connected to a public network, you should use a NTP server that has a time
synchronization function, such as the server at the National Time Center (IP Address:
210.72.145.44). If the camera is set in a customized network, NTP software can be used to
establish a NTP server for time synchronization.
Configuring Time Synchronization Manually
Steps:
(1) Check the Manual Time Sync radio button. (2) Click to set the system time from the pop-up calendar.
(3) Click to save the settings.
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User Manual of Network PTZ Camera
You can also check Sync with local time to synchronize the time of the camera with the time
of your computer.
Figure 6-36 Time Sync Manually
Select the Time Zone
Purpose:
When the camera is taken to another time zone, you can use the Time Zone function to adjust
the time. The time will be adjusted according to the original time and the time difference
between the two time zones.
From the Time Zone dropdown menu as shown in Figure 6-37, select the T ime Zone in which the
camera locates.
Figure 6-37 Time Zone Settings
Configuring DST (Daylight Saving Time)
Purpose:
Daylight Saving Time (DST) is a way of making better use of the natural daylight by setting your
clock forward one hour during the summer months, and back again in the fall.
If there is the habit of adjusting clocks forward in your country in certain time period of a year,
you can turn this function on. The time will be adjusted automatically when the Daylight Saving
Time (DST) comes.
Steps:
1. Enter DST settings interface
Configuration > Advanced Configuration > System > DST
Figure 6-38 DST Settings
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User Manual of Network PTZ Camera
2. Check Enable DST to enable the DST function.
3. Set the date of the DST period.
4. Click to save the settings.
6.4.2 Maintenance
Upgrade & Maintenance
Rebooting the Camera
Steps:
1. Enter Maintenance interface:
2. Configuration > System > Maintenance > Upgrade & Maintenance:
3. Click to reboot the network camera.
Restoring Default Settings
Steps:
1. Enter Maintenance interface:
Configuration > System > Maintenance > Upgrade & Maintenance:
2. Click or to restore the default settings.
Clicking restores all the parameters to default settings including the IP
address and user information. Use this button with caution.
Figure 6-39 Restore Default Settings
Exporting Configuration File
Steps:
1. Enter Maintenance interface:
Configuration > System > Maintenance > Upgrade & Maintenance
2. Click Device Parameters and set the encryption password to export the current
configuration file.
3. Set the saving path to save the configuration file in local storage.
4. Click Diagnose Information to download the log and system information.
Importing Configuration File
1. Enter Maintenance interface:
Configuration > System > Maintenance > Upgrade & Maintenance
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User Manual of Network PTZ Camera
2. Click Browse to select the saved configuration file.
3. Input the encryption password you have set when exporting the configuration file.
4. Click Import to import configuration file.
You need to reboot the camera after importing configuration file.
Upgrading the System
Steps:
1. Enter Maintenance interface:
Configuration >System > Maintenance > Upgrade & Maintenance
2. Select Firmware or Firmware Directory.
Firmware: when you select Firmware, you need to find the firmware in your computer
to upgrade the device.
Firmware Directory: You need to find the directory where the firmware locates. The
device can find the firmware in the directory automatically.
3. Click Browse to select the local upgrade file and then click Upgrade to start remote upgrade.
The upgrading process will take 1 to 10 minutes. Don't disconnect power of the camera
during the process. The camera reboots automatically after upgrading.
Log Searching
Purpose:
The operation, alarm, exception and information of the camera can be stored in log files. You can
also export the log files on your demand.
Before you start:
Configure network storage for the camera or insert a memory card in the camera.
Steps:
1. Enter Log interface:
Configuration >System > Maintenance > Log
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User Manual of Network PTZ Camera
Figure 6-40 Log Searching Interface
2. Set the log search conditions to specify the search, including the Major Type, Minor Type,
Start Time and End Time as shown in Figure 6-40.
3. Click to search log files. The matched log files will be displayed on the Log
interface.
4. To export the log files, click Save Log to save the log files in your computer.
System Service
Steps:
1. Enter the interface of configuring the remote connection:
Configuration > System > Maintenance > System Service
2. Check the checkbox to enable supplement light function if the device supports the function.
3. Input a number in text field as the upper limit of the remote connection number. E.g. when
you specify the remote connection number as 10, then the 11th remote connection cannot
be established.
4. Check or uncheck Enable Sub Stream to enable/disable the sub-stream.
5. Click to save the settings.
6.4.3 Security
Configuring Authentication Security
Purpose:
You can specifically secure the stream data of live view.
Steps:
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User Manual of Network PTZ Camera
1. Enter Authentication interface:
Configuration> System> Security > Authentication
2. Set the RTSP Authentication type from the dropdown list. Digest and digest/basic are
selectable.
3. Click to save the settings.
Configuring IP Address Filter
Purpose:
With this function on, the camera allows certain IP addresses whether to log in or not.
Steps:
1. Enter IP Address Filter interface:
Configuration > System > Security > IP Address Filter
Figure 6-41 IP Address Filter
2. Check Enable IP Address Filter.
3. Select the type of IP Address Filter in the dropdown list, Forbidden and Allowed are
selectable.
4. Set the IP Address Filter list.
Add an IP Address
Steps:
(1) Click Add to add an IP. (2) Input the IP Adreess.
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User Manual of Network PTZ Camera
Figure 6-42 Add an IP
(3) Click OK to finish adding.
Modify an IP Address
Steps:
(1) Left-click an IP address from filter list and click Modify. (2) Modify the IP address in the text filed.
Figure 6-43 Modify an IP
(3) Click OK to finish modifying.
Delete an IP Address
Left-click an IP address from filter list and click Delete.
Delete all IP Addresses
Click Clear to delete all the IP addresses.
5. Click to save the settings.
Configure Security Service Settings
Steps:
1. Enter Security Service interface:
Configuration> System > Security > Security Service
2. Check SSH to enable the function.
3. Check Illegal Login Lock to enable the function.
Illegal Login Lock: Enabling illegal login lock function is to automatically lock the device IP
after the admin user performing 7 failed password attempts (5 attempts for the
user/operator).
4. Click to save the settings.
6.4.4 User Management
Enter User Management interface:
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User Manual of Network PTZ Camera
Configuration > System > User Management
The admin user has access to create, modify or delete other accounts. Up to 32 user accounts can
be created.
Figure 6-44 User Information
Add a User
Steps:
1. Click to add a user.
2. Input the new User Name, select Level and input Password.
For your privacy and to better protect your system against security risks, we strongly recommend the use
of strong passwords for all functions and network devices. The password should be something of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer
and/or end-user.
The level indicates the permissions you give to the user. You can define the user as Operator
or User.
3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the
permissions for the new user.
4. Click to finish the user addition.
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User Manual of Network PTZ Camera
Figure 6-45 Add a User
Modify a User
Steps:
1. Left-click to select the user from the list and click .
2. Modify the User Name, Level or Password.
3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the
permissions.
4. Click to finish the user modification.
© Hikvision
User Manual of Network PTZ Camera
Figure 6-46 Modify a User
Delete a User
Steps:
1. Left-click the user name you want to delete and click .
2. Click on the pop-up dialogue box to delete the user.
Online Users
Enter Online Users configuration interface:
Configuration > System > User Management > Online Users
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