Loading...Hikvision DS-2DE2A204W-DE3, DS-2DE2A404IW-DE3, DS-2DE2A404W-DE3, DS-2DE4A204IW-DE, DS-2DE5230W-AE3 Quick Start Guide
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Network PTZ Camera·Quick Start Guide
Network PTZ Camera
Quick Start Guide
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Network PTZ Camera·Quick Start Guide
Quick Start Guide
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network PTZ Camera.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
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Network PTZ Camera·Quick Start Guide
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
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Network PTZ Camera·Quick Start Guide
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
0505071080803
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Network PTZ Camera·Quick Start Guide
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference.
2.This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive
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Network PTZ Camera·Quick Start Guide
2015/35/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information, please see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information, please see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Network PTZ Camera·Quick Start Guide
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
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Warnings Follow these |
Cautions Follow these |
safeguards to prevent |
precautions to prevent |
serious injury or death. |
potential injury or material |
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damage. |
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Warnings
In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
Refer to technical specifications for detailed information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information.
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Network PTZ Camera·Quick Start Guide
Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.
Make sure that the plug is firmly connected to the power socket.
Make sure that the power has been disconnected before you wire, install or dismantle the PTZ camera.
When the product is mounted on wall or ceiling, the device shall be firmly fixed.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.
If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)
Cautions
If the camera fails to synchronize local time with that of the network, you need to set up camera time manually. Visit the camera (via web browser or client software) and enter system settings interface for time settings.
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid installation on vibrations surface or places subject to shock (ignorance can cause device damage).
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Network PTZ Camera·Quick Start Guide
Do not touch senor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, replace the lens cap to protect the sensor from dirt.
Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time.
The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam.
Do not place the camera in extremely hot, cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for operating environment.
Keep the camera away from liquid while in use.
While in delivery, the camera shall be packed in its original packing, or packing of the same texture.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
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Network PTZ Camera·Quick Start Guide |
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Table of Contents |
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1 Overview......................................................................................... |
1 |
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1.1 |
Introduction ............................................................................. |
1 |
1.2 |
Cable Descriptions .................................................................... |
1 |
1.3 Alarm Output............................................................................ |
2 |
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2 Installation...................................................................................... |
4 |
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2.1 Installing the Memory Card ...................................................... |
4 |
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2.1.1 DE1Axxx(I) Series PTZ Camera ........................................... |
4 |
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2.1.2 DE2Axxx(I) Series PTZ Camera ........................................... |
7 |
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2.1.3 DE2xxx(I) Series PTZ Camera ............................................. |
7 |
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2.1.4 DE3xxx Series PTZ Camera................................................. |
8 |
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2.1.5 DY3xxx Series PTZ Bullet Camera....................................... |
9 |
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2.1.6 DE4AxxxI Series PTZ Camera.............................................. |
9 |
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2.2 |
Installing DE1Axxx(I) Series PTZ Camera ................................. |
11 |
2.2.1 Ceiling Mounting ............................................................. |
11 |
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2.2.2 Wall Mounting................................................................. |
13 |
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2.3 |
Installing DE2Axxx(I) Series PTZ Camera ................................. |
16 |
2.4 |
Installing DE2xxx(I) Series PTZ Camera.................................... |
16 |
2.4.1 Wall Mounting................................................................. |
16 |
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2.4.2 Ceiling Mounting ............................................................. |
20 |
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2.4.3 Installing with Junction Box ............................................. |
25 |
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2.5 Installing DE3xxx Series PTZ Camera ....................................... |
28 |
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2.5.1 Ceiling Mounting ............................................................. |
28 |
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2.5.2 In-ceiling Mounting ......................................................... |
30 |
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2.6 |
Installing DY3xxx Series PTZ Bullet Camera ............................. |
33 |
2.6.1 Dimensions of DY3xxx Series PTZ Bullet Camera.............. |
33 |
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2.6.2 Wall Mounting................................................................. |
34 |
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2.6.3 Base Mounting ................................................................ |
36 |
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Network PTZ Camera·Quick Start Guide |
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2.7 Installing DE4AxxxI Series PTZ Camera.................................... |
37 |
2.7.1 Ceiling Mounting ............................................................. |
37 |
2.7.2 In-ceiling Mounting ......................................................... |
38 |
3 Setting the PTZ Camera over the LAN........................................... |
41 |
3.1 Wiring .................................................................................... |
41 |
3.2 Activating the Camera ............................................................ |
42 |
3.2.1 Activation via Web Browser............................................. |
42 |
3.2.2 Activation via SADP Software .......................................... |
44 |
3.3 Modifying the IP Address........................................................ |
45 |
4 Accessing via Web Browser .......................................................... |
48 |
5 Operating via Hik-Connect App .................................................... |
51 |
5.1 Enable Hik-Connect Service on Camera .................................. |
51 |
5.1.1 Enable Hik-Connect Service via SADP Software ............... |
51 |
5.1.2 Enable Hik-Connect Service via Web Browser ................. |
52 |
5.2 Hik-Connect Setup.................................................................. |
54 |
5.3 Adding Camera to Hik-Connect............................................... |
54 |
5.4 Initializing the Memory Card .................................................. |
56 |
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Network PTZ Camera·Quick Start Guide
1 Overview
1.1 Introduction
The network PTZ camera has the following series:
DE1Axxx(I) Series PTZ Camera
DE2Axxx(I) Series PTZ Camera
DE2xxx(I) Series PTZ Camera
DE3xxx Series PTZ Camera
DY3xxx Series PTZ Bullet Camera
DE4AxxxI Series PTZ Camera
Integrated with an optical zoom lens, this series of cameras feature in the PTZ limits, 3D positioning, Day/Night auto switch, 3D DNR, etc., and are widely applied in various kinds of environments.
1.2 Cable Descriptions
The cable interfaces of network PTZ camera are shown in Figure 1-1. The cables are distinguished by different colors. Refer to the labels attached on the cables for identification.
Notes:
The cables vary depending on different camera models.
Make sure the camera is power-off before you connect the cables.
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Network PTZ Camera·Quick Start Guide
Power Cord
Video Cable
RS-485
DC12V IN
Alarm Cable |
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Audio Cable |
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Network Cable |
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Figure 1-1 Cables of PTZ Camera
Power Cord: Supports 12 VDC power supply.
Video Cable: Connect BNC Cable to test the video output.
Alarm Cable: Connect terminal ALARM-IN with GND interface, and connect terminal ALARM-OUT with ALARM-COM interface.
Audio Cable: Connect terminal AUDIO-IN with GND interface.
Network Cable: Connect the network interface with network cable.
1.3 Alarm Output
Alarm output is shown in Figure 1-2.
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Network PTZ Camera·Quick Start Guide
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GND Output |
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DC 30V |
JQC-3FG |
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1A |
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Power Supply |
Relay |
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(10A 250VAC) |
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Direct load |
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Relay Output |
OUT (n) |
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Relay Output |
~220V AC |
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+ |
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DC |
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OUT (n) |
- |
OUT (n) |
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Zero |
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FireWire |
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Line |
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OUT (n) |
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Figure 1-2 Alarm Output
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Network PTZ Camera·Quick Start Guide
2 Installation
Before you start:
Check the package contents and make sure that the device in the package is in good condition and all the assembly parts are included.
Notes:
Do not drag the PTZ camera with its waterproof cables; otherwise the waterproof performance is affected.
Do not touch the bubble directly by hand. The image blurs otherwise.
Do not power up the camera until the installation is finished. To ensure the safety of personnel and equipment, all the installation steps should be done with power supply off.
2.1 Installing the Memory Card
You can install the memory card for local storage.
2.1.1 DE1Axxx(I) Series PTZ Camera
Steps:
1.Open the cover with the straight screwdriver from a crack on the cover, as shown in Figure 2-1.
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Network PTZ Camera·Quick Start Guide
Crack
Cover
2.0
Figure 2-1 Open the Cover
2.Unscrew the screws on the camera base with the cross screwdriver, and remove the bubble, as shown in Figure 2-2.
Bubble
Screw
Figure 2-2 Remove the Bubble
3.Open the memory card slot in the camera, and insert the memory card.
4.Align the bubble with the camera base, and install the bubble back. Fix the bubble with four screws, as shown in Figure 2-3.
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Network PTZ Camera·Quick Start Guide
Figure 2-3 Install the Bubble
5.Align the cover with the camera, and install the cover back, as shown in Figure 2-4.
Cover
Figure 2-4 Install the Cover
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Network PTZ Camera·Quick Start Guide
2.1.2 DE2Axxx(I) Series PTZ Camera
Note:
The installation steps are similar to the installation steps of DE1Axxx(I) series camera. Refer to section 2.1.1 DE1Axxx(I) Series PTZ Camera.
2.1.3 DE2xxx(I) Series PTZ Camera
Steps:
1. Open the memory card cover.
Memory Card Cover
Figure 2-5 DE2xxx Series PTZ Camera
Memory Card Cover
Figure 2-6 DE2xxxI Series (IR) PTZ Camera
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Network PTZ Camera·Quick Start Guide
2.Rotate the cover to a proper position, align the memory card with the memory card slot and insert it.
Figure 2-7 Insert the Memory Card
3. Rotate the cover and push it back.
2.1.4 DE3xxx Series PTZ Camera
Steps:
1.Loosen three screws on the bottom of camera to reveal the memory card slot, as shown in Figure 2-8.
Reset
Debug Memory Card
Figure 2-8 DE3xxx Series PTZ Camera
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Network PTZ Camera·Quick Start Guide
2.Align the memory card with the memory card slot and insert it.
3.Fix the screws and assemble the PTZ camera.
2.1.5 DY3xxx Series PTZ Bullet Camera
For DY3xxx series PTZ bullet camera, the memory card slot is in the camera module and if you need, the memory card can be installed before the camera leaves the factory. In order to prevent damage, we highly recommend that you do not disassemble the PTZ bullet camera by yourself.
2.1.6 DE4AxxxI Series PTZ Camera
Steps:
1.Remove the four silicone plugs on the decorative rim as shown in Figure 2-9, and you can see four flange screws in the decorative rim.
Silicone Plug
Decorative Rim
Figure 2-9 Remove the Silicone Plugs
2.Loosen four flange screws with a screwdriver. Remove the bubble and the decorative rim as shown in Figure 2-10.
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Network PTZ Camera·Quick Start Guide
Decorative Rim
Bubble
Flange Srews
Figure 2-10 Remove the Bubble and the Decorative Rim
3.Open the memory card cover and insert the memory card into the card slot as shown in Figure 2-11 and Figure 2-12.
Memory Card Slot
Memory Card Cover
Figure 2-11 For 20× Camera Module
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