Hikvision DS-7204HQI-K1-1TB, DS-7204HQI-K1-2TB, DS-7204HQI-K1-3TB, DS-7204HQI-K1-4TB, DS-7204HQI-K1-8TB User Manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx

Digital Video Recorder (DVR)

User Manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to -K Series TurboHD Digital Video Recorders (DVRs).

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Images in this manual are for illustrative purposes only and may differ from the actual product.

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

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Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more

information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For

more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Applicable Models

This manual is applicable to the models listed in the following table.

Series	Model
	DS-7204HQI-K1
DS-72xxHQI-Kx	DS-7208HQI-K2
	DS-7216HQI-K2
	DS-7204HUI-K1
DS-72xxHUI-Kx	DS-7208HUI-K2
	DS-7216HUI-K2

Symbol Conventions

The symbols in this document are defined as follows.

Symbol Description

Provides additional information to emphasize or supplement important points of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.

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Safety Instructions

•Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

•In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.

•Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.

•Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.

•Please make sure that the plug is firmly connected to the power socket.

•If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

•Ensure unit is installed in a well-ventilated, dust-free environment.

•Unit is designed for indoor use only.

•Keep all liquids away from the device.

•Ensure environmental conditions meet factory specifications.

•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.

•Use the device in conjunction with an UPS if possible.

•Power down the unit before connecting and disconnecting accessories and peripherals.

•A factory recommended HDD should be used for this device.

•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.

•Ensure to use the attached power adaptor only and not to change the adaptor randomly.

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Product Key Features

General

•Connectable to Turbo HD and analog cameras

•Supports UTC protocol for connecting camera over coax

•Connectable to IP cameras

•The analog signal inputs including TurboHD and CVBS can be automatically recognized without configuration

•Each channel supports dual-stream, and sub-stream supports up to WD1 resolution

•The main stream of DS-72xxHQI-Kx Series supports up to 3 MP resolution for the first 4 channels

•The main stream of DS-72xxHUI-Kx Series supports up to 5 MP resolution of all the channels

•For DS-72xxHUI-Kx Series DVR, 5 MP long distance transmission can be enabled for the analog cameras

•Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.

•Encoding for both video stream and video & audio stream; audio and video synchronization during composite stream encoding

•Supports enabling H.265+/H.264+ to ensure high video quality with lowered bit rate

•H.265+/H.265/H.264+/H.264 encoding for the main stream, and H.265/H.264 encoding for the sub-stream of analog cameras

•Connectable to H.265 and H.264 IP cameras

•Defog level, night to day sensitivity, day to night sensitivity, and IR light brightness configurable for the connected analog cameras supporting these parameters

•4 MP/5 MP signal switch for the supported analog cameras

•Watermark technology

Local Monitoring

•HDMI output at up to 4K (3840 × 2160) resolution

•1/4/6/8/9/16/25 screen live view is supported, and the display sequence of screens is adjustable

•Live view screen can be switched in group and manual switch and automatic cycle live view are also provided, the interval of automatic cycle can be adjusted

•CVBS output only serves as the aux output or live view output

•Quick setting menu is provided for live view

•The selected live view channel can be shielded

•VCA information overlay in live view for the supported analog cameras and in smart playback for the supported analog and IP cameras

•Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm functions

•DS-72xxHUI-Kx Series DVRs support VCA (line crossing detection and intrusion detection) of all channels. DS-7216HQI-Kx Series DVRs support 2-ch VCA (line crossing detection and intrusion detection). For the analog channels, the line crossing detection and intrusion detection conflict with other VCA detection such as sudden scene change detection, face detection and vehicle detection. You can enable only one function.

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•For DS-72xxHUI-Kx Series DVRs, the enhanced VCA mode conflicts with the 2K/4K output and 4 MP/5 MP signal input

•Privacy mask

•Several PTZ protocols (including Omnicast VMS of Genetec) supported; PTZ preset, patrol and pattern

•Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse

HDD Management

•Each disk with a maximum of 8 TB storage capacity

•8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be connected

•Remaining recording time of the HDD can be viewed

•S.M.A.R.T. and bad sector detection

•HDD sleeping function

•HDD property: redundancy, read-only, read/write (R/W)

•HDD group management

•HDD quota management; different capacity can be assigned to different channels

Recording and Playback

•Holiday recording schedule configuration

•Cycle and non-cycle recording modes

•Normal and event video encoding parameters

•Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and event

•Eight recording time periods with separated recording types

•Supports Channel-Zero encoding

•Main stream and sub-stream configurable for simultaneous recording

•Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule and manual recording

•Searching record files by events (alarm input/motion detection)

•Customization of tags, searching and playing back by tags

•Locking and unlocking of record files

•Local redundant recording

•When TurboHD input is connected, the information including the resolution and frame rate will be overlaid on the bottom right corner of the live view for 5 seconds. When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the bottom right corner of the live view for 5 seconds.

•Searching and playing back record files by camera number, recording type, start time, end time, etc.

•Smart playback to go through less effective information

•Main stream and sub-stream selectable for local/remote playback

•Zooming in for any area when playback

•Multi-channel reverse playback

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•Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating by dragging the mouse on the progress bar

•8/16-ch synchronous playback

Backup

•Exports data to a USB device

•Exports video clips for playback

•Video and Log, Video and Player, and Player are selectable to export for backup

•Management and maintenance of backup devices

Alarm and Exception

•Configurable arming time of alarm input/output

•Alarms for video loss, motion detection, video tampering, abnormal signal, video input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record/capture exception, HDD error, HDD full, etc.

•Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending e-mail, and alarm output

•One-key disarms the linkage actions of the alarm input

•PTZ linking for the VCA alarm

•VCA detection alarm is supported

•Supports coaxial alarm

•System will automatically reboot when a problem is detected in an attempt to restore normal functionality

Other Local Functions

•Manual and automatic video quality diagnostics

•Operable by mouse and remote control

•Three-level user management; admin user can create many operating account and define their operating permission, which includes the permission to access any channel

•Completeness of operation, alarm, exceptions and log writing and searching

•Manually triggering and clearing alarms

•Importing and exporting of configuration file of devices

•Getting cameras type information automatically

•Unlock pattern for device login for the admin

•Clear-text password available

•GUID file can be exported for password resetting

•Multiple connected TurboHD signal analog cameras can be upgraded simultaneously via DVR

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Network Functions

•1 self-adaptive 10M/100M/1000M network interface

•IPv6 is supported

•TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™, and HTTPS are supported

•Supports access by Hik-Connect. If you enable Hik-Connect, the device will remind you of Internet access risk and ask you to confirm the “Terms of Service” and “Privacy Statement” before enabling the service. You should create a verification code to connect to Hik-Connect.

•TCP, UDP, and RTP for unicast

•Auto/Manual port mapping by UPnP™

•Remote search, playback, download, locking and unlocking record files, and downloading files broken transfer resume

•Remote parameters setup; remote import/export of device parameters

•Remote viewing of device status, system logs, and alarm status

•Remote keyboard operation

•Remote HDD formatting and program upgrading

•Remote system restart and shutdown

•Supports upgrading via remote FTP server

•RS-485 transparent channel transmission

•Alarm and exception information can be sent to the remote host

•Remotely start/stop recording

•Remotely start/stop alarm output

•Remote PTZ control

•Two-way audio and voice broadcasting

•Output bandwidth limit configurable

•Embedded WEB server

•If DHCP is enabled, ability to enable DNS DHCP or disable it and edit the Preferred DNS Server and Alternate DNS Server

Development Scalability

•SDK for Windows and Linux system

•Source code of application software for demo

•Development support and training for application system

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Table of Contents

Chapter 1	Introduction			14
	1.1	Front Panel ........................................................................................................................................		14
	1.2	IR Remote Control Operations...........................................................................................................		14
		1.2.1 Using the Remote Control.....................................................................................................		15
		1.2.2	Troubleshooting Remote Control ..........................................................................................	16
	1.3	USB Mouse........................................................................................................................................		16
		1.3.1	Mouse Operation ..................................................................................................................	17
		1.3.2	Input Method.........................................................................................................................	17
		1.3.3 Description of the Soft Keyboard Buttons .............................................................................		17
	1.4	Rear Panel.........................................................................................................................................		18
Chapter 2	Getting Started			20
	2.1	Starting Up and Shutting Down the DVR ...........................................................................................		20
		2.1.1	Before Starting......................................................................................................................	20
		2.1.2	Starting the DVR...................................................................................................................	20
		2.1.3 Shutting Down the DVR........................................................................................................		20
		2.1.4	Rebooting the DVR...............................................................................................................	21
	2.2	Activating the Device .........................................................................................................................		21
	2.3	Using the Unlock Pattern for Login ....................................................................................................		22
		2.3.1 Configuring the Unlock Pattern .............................................................................................		23
		2.3.2 Logging in via Unlock Pattern ...............................................................................................		24
	2.4	Login and Logout ...............................................................................................................................		25
		2.4.1	User Login ............................................................................................................................	25
		2.4.2	User Logout ..........................................................................................................................	26
	2.5	Resetting Your Password ..................................................................................................................		27
	2.6	Adding and Connecting IP Cameras..................................................................................................		28
		2.6.1	Activating IP Cameras ..........................................................................................................	28
		2.6.2 Adding an Online IP Camera ................................................................................................		32
		2.6.3 Editing the Connected IP Camera ........................................................................................		34
Chapter 3	Live View			36
	3.1	Introduction ........................................................................................................................................		36
		3.1.1	Live View Icons.....................................................................................................................	36
	3.2	Operations in Live View Mode ...........................................................................................................		36
		3.2.1 Using the Mouse in Live View...............................................................................................		37
		3.2.2	Switching Main/Aux Output...................................................................................................	38
		3.2.3 Quick Setting Toolbar in Live View Mode .............................................................................		38
	3.3	Channel-Zero Encoding .....................................................................................................................		42
	3.4	Adjusting Live View Settings..............................................................................................................		42
	3.5	Manual Video Quality Diagnostics .....................................................................................................		44
Chapter 4	PTZ Controls			46
	4.1	Configuring PTZ Settings...................................................................................................................		46

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	4.2	Setting PTZ Presets, Patrols, and Patterns .......................................................................................		48
		4.2.1	Customizing Presets.............................................................................................................	48
		4.2.2	Calling Presets......................................................................................................................	49
		4.2.3	Customizing Patrols..............................................................................................................	50
		4.2.4	Calling Patrols.......................................................................................................................	52
		4.2.5	Customizing Patterns............................................................................................................	52
		4.2.6	Calling Patterns ....................................................................................................................	53
		4.2.7	Customizing Linear Scan Limit .............................................................................................	54
		4.2.8	Calling Linear Scan...............................................................................................................	55
		4.2.9	One-Touch Park ...................................................................................................................	56
	4.3	PTZ Control Panel .............................................................................................................................		57
Chapter 5	Recording Settings			59
	5.1	Configuring Encoding Parameters .....................................................................................................		59
		5.1.1	Before Starting......................................................................................................................	59
		5.1.2	Configure Record Parameters ..............................................................................................	59
	5.2	Configuring Recording Schedule .......................................................................................................		64
		5.2.1	Set the Record Schedule ......................................................................................................	64
		5.2.2	Edit the Schedule..................................................................................................................	65
		5.2.3	Draw the schedule ................................................................................................................	66
	5.3	Configuring Motion Detection Recording ...........................................................................................		67
	5.4	Configuring Alarm Triggered Recording and Capture ........................................................................		68
	5.5	Configuring Event Recording .............................................................................................................		70
	5.6	Configuring Manual Recording ..........................................................................................................		72
	5.7	Configuring Holiday Recording ..........................................................................................................		73
	5.8	Configuring Redundant Recording.....................................................................................................		74
	5.9	Configuring HDD Group.....................................................................................................................		76
	5.10	Files Protection ..................................................................................................................................		77
		5.10.1	Protect File by Locking the Record Files...............................................................................	77
		5.10.2	Protect File by Setting HDD Property to Read-Only .............................................................	78
	5.11	One-Key Enabling and Disabling H.264+/H.265+ for Analog Cameras .............................................		79
		5.11.1	One-Key Enabling H.264+/H.265+ All Analog Cameras .......................................................	79
		5.11.2	One-Key Disabling H.264+/H.265+ All Analog Cameras ......................................................	80
	5.12	Configuring 1080p Lite.......................................................................................................................		80
		5.12.1	Enabling 1080p Lite Mode ....................................................................................................	81
		5.12.2	Disabling the 1080p Lite Mode .............................................................................................	81
Chapter 6	Playback			82
	6.1	Playing Back Record Files .................................................................................................................		82
		6.1.1	Instant Playback ...................................................................................................................	82
			6.1.1.1 Instant Playback by Channel	82
			6.1.1.2 Playing Back by Normal Search	82
	6.2	Playback Auxiliary Functions .............................................................................................................		97
		6.2.1	Playing Back Frame-by-Frame .............................................................................................	97
		6.2.2	Digital Zoom..........................................................................................................................	98

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		6.2.3 Reverse Playback of Multi-Channel......................................................................................		98
Chapter 7	Backup			100
	7.1	Backing up Record Files ..................................................................................................................		100
		7.1.1 Backing Up by Normal Video/Picture Search......................................................................		100
		7.1.2 Backing Up Video Clips ......................................................................................................		103
	7.2	Managing Backup Devices ..............................................................................................................		103
		7.2.1 Management of USB Flash Drives, and USB HDDs ...........................................................		103
Chapter 8	Alarm Settings			105
	8.1	Setting Motion Detection..................................................................................................................		105
	8.2	Setting Sensor Alarms .....................................................................................................................		107
	8.3	Detecting Video Loss.......................................................................................................................		109
	8.4	Detecting Video Tampering .............................................................................................................		111
	8.5	Setting All-day Video Quality Diagnostics ........................................................................................		113
	8.6	Handling Exceptions ........................................................................................................................		115
	8.7	Setting Alarm Response Actions .....................................................................................................		117
Chapter 9	VCA Alarm			120
	9.1	Face Detection.................................................................................................................................		120
	9.2	Line Crossing Detection...................................................................................................................		122
	9.3	Intrusion Detection...........................................................................................................................		123
	9.4	Region Entrance Detection ..............................................................................................................		126
	9.5	Region Exiting Detection..................................................................................................................		127
	9.6	Loitering Detection...........................................................................................................................		127
	9.7	People Gathering Detection.............................................................................................................		128
	9.8	Fast Moving Detection .....................................................................................................................		128
	9.9	Parking Detection ............................................................................................................................		128
	9.10	Unattended Baggage Detection.......................................................................................................		128
	9.11	Object Removal Detection ...............................................................................................................		129
	9.12	Audio Exception Detection...............................................................................................................		129
	9.13	Defocus Detection ...........................................................................................................................		130
	9.14	Sudden Scene Change....................................................................................................................		130
	9.15	PIR Alarm ........................................................................................................................................		131
Chapter 10	VCA Search			131
	10.1	Face Search ....................................................................................................................................		132
	10.2	Behavior Search ..............................................................................................................................		134
	10.3	People Counting ..............................................................................................................................		135
	10.4	Heat Map .........................................................................................................................................		136
Chapter 11	Network Settings			138
	11.1	Configuring General Settings...........................................................................................................		138
	11.2	Configuring Advanced Settings........................................................................................................		139
		11.2.1	Configuring PPPoE Settings ...............................................................................................	139
		11.2.2	Configuring Hik-Connect.....................................................................................................	139
		11.2.3	Configuring DDNS ..............................................................................................................	141

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	11.2.4	Configuring NTP Server......................................................................................................		143
	11.2.5	Configuring NAT .................................................................................................................		144
	11.2.6	Configuring More Settings ..................................................................................................		146
	11.2.7	Configuring HTTPS Port .....................................................................................................		147
	11.2.8	Configuring E-Mail ..............................................................................................................		149
		11.2.8.1	Before Starting	149
		11.2.8.2	Procedure	149
	11.2.9	Checking Network Traffic....................................................................................................		151
11.3	Configuring Network Detection ........................................................................................................			151
	11.3.1 Testing Network Delay and Packet Loss ............................................................................			151
	11.3.2	Exporting Network Packet...................................................................................................		152
	11.3.3	Checking Network Status....................................................................................................		153
	11.3.4	Checking Network Statistics ...............................................................................................		154
Chapter 12 HDD Management				155
12.1	Initializing HDDs ..............................................................................................................................			155
12.2	Managing Network HDD ..................................................................................................................			156
12.3	Managing HDD Groups....................................................................................................................			158
	12.3.1	Setting HDD Groups ...........................................................................................................		158
	12.3.2	Setting HDD Property .........................................................................................................		160
12.4	Configuring Quota Mode..................................................................................................................			161
12.5	Configuring Cloud Storage...............................................................................................................			162
12.6	Checking HDD Status......................................................................................................................			165
12.7	Checking S.M.A.R.T. Information ....................................................................................................			166
12.8	Detecting Bad Sectors .....................................................................................................................			166
12.9	Configuring HDD Error Alarms.........................................................................................................			167
Chapter 13 Camera Settings				169
13.1	Assigning 5 MP Long Distance Transmission..................................................................................			169
13.2	Configuring OSD Settings................................................................................................................			170
13.3	Configuring Privacy Mask ................................................................................................................			171
13.4	Configuring Video Parameters.........................................................................................................			172
	13.4.1	Configuring Image Settings.................................................................................................		172
	13.4.2 Configuring Camera Parameters Settings ..........................................................................			174
Chapter 14 DVR Management and Maintenance				176
14.1	Viewing System Information ............................................................................................................			176
14.2	Searching Log Files .........................................................................................................................			176
14.3	Importing/Exporting IP Camera Info.................................................................................................			178
14.4	Importing/Exporting Configuration Files ...........................................................................................			178
14.5	Upgrading System		...........................................................................................................................	179
	14.5.1 Upgrading by Local Backup Device ....................................................................................			179
	14.5.2	Upgrading by FTP...............................................................................................................		180
14.6	Upgrading Camera ..........................................................................................................................			181
14.7	Restoring Default Settings ...............................................................................................................			182
Chapter 15 Others				184

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

15.1	Configuring General Settings...........................................................................................................		184
15.2	Configuring DST Settings ................................................................................................................		184
15.3	Configuring More Settings ...............................................................................................................		186
15.4	Managing User Accounts.................................................................................................................		188
	15.4.1	Adding a User .....................................................................................................................	188
	15.4.2	Deleting a User ...................................................................................................................	192
	15.4.3	Editing a User .....................................................................................................................	192
Chapter 16 Appendix			195
16.1	Glossary...........................................................................................................................................		195
16.2	Troubleshooting ...............................................................................................................................		196

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

Chapter 1 Introduction

1.1 Front Panel

				Figure 1, Front Panel of DS-7216HQI-Kx and DS-72xxHUI-Kx
Table 1-1 Front Panel Description
	No.		Icon	Description
	1			Lights when DVR is powered up
	2			Lights when data is being read from or written to HDD
	3			Flashes when the network is well connected
	4			IR remote control receiver
	5		USB Interface	Universal Serial Bus (USB) ports for additional devices such as
				USB mouse and USB Hard Disk Drive (HDD)
1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1-9.

2 × AAA batteries must be installed before operation.

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Figure 2, Remote Control

1.2.1Using the Remote Control

The remote control keys resemble the ones on the front panel (see Table 1-2).

Table 1-2 Description of the IR Remote Control Buttons

	No.			Name		Description
1				POWER		Power on/off the device by pressing and holding the button for 5 seconds
						Press the button to return to the main menu (after successful login)
	2			MENU Button		Press and hold the button for 5 seconds will turn off audible key beep
						In PTZ Control mode, the MENU button will start wiper (if applicable)
						In Playback mode, it is used to show/hide the control interface
						Enter the Manual Record setting menu
	3			REC Button		In PTZ control settings, press the button and then you can call a PTZ preset by pressing
						Numeric button
						It is also used to turn audio on/off in the Playback mode
						Navigate between different fields and items in menus
				DIRECTION		In the Playback mode, the Up and Down button is used to speed up and slow down
						recorded video. The Left and Right button will select the next and previous record files.
				Button
						In Live View mode, these buttons can be used to cycle through channels
	4					In PTZ control mode, it can control the movement of the PTZ camera
						Confirm selection in any of the menu modes
				ENTER		It can also be used to tick checkbox fields
				Button		In Playback mode, it can be used to play or pause the video
						In single-frame Playback mode, pressing the button will advance the video by a single frame
5				PTZ Button		In Auto-switch mode, it can be used to stop /start auto switch
6				DEV		Enables/Disables Remote Control
				Alphanumeric		Switch to the corresponding channel in Live view or PTZ Control mode
	7					Input numbers and characters in Edit mode
				Buttons
						Switch between different channels in the Playback mode
	8			ESC Button		Back to the previous menu
						Press for Arming/disarming the device in Live View mode
	9			PLAY Button		The button is used to enter the All-day Playback mode
						It is also used to auto scan in the PTZ Control menu
	10			PREV Button		Switch between single screen and multi-screen mode
						In PTZ Control mode, it is used to adjust the focus in conjunction with the A/FOCUS+ button

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

1.2.2Troubleshooting Remote Control

Make sure you have installed batteries properly in the remote control. Also, the remote control must be aimed at the IR receiver on the

front panel.

If there is no response after you press a button on the remote, follow the procedure below to troubleshoot.

1.Go into Menu > Configuration > General > More Settings by operating the front control panel or the mouse.

2.Check and remember the DVR No. The default DVR No. is 255. This number is valid for all IR remote controls.

3.Press the DEV button on the remote control.

4.Enter the DVR No. in step 2.

5.Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, check the following:

•Batteries are installed correctly and the polarities of the batteries are not reversed

•Batteries are fresh and not out of charge

•IR receiver is not obstructed

If the remote still does not function properly, change the remote and try again, or contact the device provider.

1.3 USB Mouse

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.

1.Plug USB mouse into one of the USB interfaces on the front panel of the DVR.

2.The mouse should be detected automatically. If the mouse is not detected, the possible reason may be that the two devices are not compatible. Refer to the recommended device list from your provider.

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1.3.1Mouse Operation

Table 1-3 Description of the Mouse Control

	Name			Action		Description
				Single-Click		Live view: Select channel and show the quick set menu
						Menu: Select and enter
				Double-Click		Live view: Switch between single-screen and multi-screen
	Left-Click					PTZ control: Wheeling
				Drag		Privacy mask and motion detection: Select target area
						Digital zoom-in: Drag and select target area
						Live view: Drag channel/time bar
	Right-Click			Single-Click		Live view: Show menu
						Menu: Exit current menu to upper level menu
				Scrolling up		Live view: Previous screen
						Menu: Previous item
	Scroll-Wheel
				Scrolling down		Live view: Next screen
						Menu: Next item

1.3.2Input Method

Figure 3, Soft Keyboard

1.3.3Description of the Soft Keyboard Buttons

Table 1-4	Description of the Soft Keyboard Icons
Icon	Description	Icon	Description
…	Numbers	…	Letters
	Lowercase/uppercase		Backspace
	Switch the keyboard		Space
	Position the cursor		Enter
	Symbols		Reserved

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1.4 Rear Panel

Figure 4, DS-7204HUI-K1 Rear Panel

Figure 5, DS-7208HUI-K2 Rear Panel

Figure 6, DS-7216HUI-K2 Rear Panel

12					14						13										10

1

6

5

4

3

7

8

9

11

Figure 7, DS-7204HQI-K1

Figure 8, DS-7208HQI-K2

Figure 9, DS-7216HQI-K2 Rear Panel

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Table 1-5 Description of Rear Panels

No.	Item	Description
1	VIDEO IN	BNC interface for TurboHD and analog video input
2	AUDIO IN	RCA connector
3	AUDIO OUT	RCA connector
4	VGA	DB-15 connector for VGA output. Display local video output and menu.
5	HDMI	HDMI video output connector
6	USB Port	USB port for additional devices
7	Network Interface	Connector for network
8	RS-485 Interface	Connector for RS-485 devices
9	Power Supply	12 VDC power supply
10	Power Switch	Switch for turning on/off the device
11	GND	Ground
12	VIDEO OUT	BNC connector for video output
13	Alarm In/Out	Connector for alarm input and output

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

2.1.1Before Starting

Check that the power supply voltage matches the DVR’s requirement, and ensure the ground connection is working properly.

2.1.2Starting the DVR

1.Plug the power cord into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

2.Turn on the power switch on the rear panel, and the Power indicator LED should turn on indicating that the unit is starting.

3.After startup, the Power indicator LED remains on.

2.1.3Shutting Down the DVR

1.Enter the Shutdown menu, Menu > Maintenance > Shutdown (icon in lower left corner).

Figure 10, Shutdown Menu

2.Click Shutdown.

3.Click Yes.

4.Turn off the rear panel power switch (16 channel only) when the “Please Power Off” prompt appears.

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Figure 11, Shutdown Prompt

2.1.4Rebooting the DVR

While in the Shutdown menu, you can also reboot the DVR.

1.Enter the Shutdown menu by clicking Menu > Shutdown.

2.Click Logout to log out or Reboot to reboot.

2.2Activating the Device

For first-time access, you must activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web browser, SADP, or client software.

1. Input the same password in the Create New Password and Confirm New Password text fields.

Click to show/hide the password.

Figure 12, Settings Admin Password

STRONG PASSWORD RECOMMENDED – We highly recommend you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Resetting the password monthly or weekly can better protect your product.

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2. Click OK to save the password and activate the device.

Click to show the password. Click again to hide the password. 3. After the device has been activated, the GUID Attention box pops up as below.

Figure 13, Attention Window

4.(Optional) Click Yes to export GUID. The Reset Password window pops up. Click Export to export GUID to the USB flash drive for password resetting.

Figure 14, Export GUID

5.After exporting the GUID, the Attention box pops up as below. Click Yes to duplicate the password or No to cancel it.

Figure 15, Duplicate the Password

2.3 Using the Unlock Pattern for Login

For the admin, you can configure the unlock pattern for device login.

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

2.3.1Configuring the Unlock Pattern

After the device is activated, enter the following interface to configure the device unlock pattern.

Figure 16, Set Unlock Pattern

1.Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the pattern is done.

Figure 17, Draw the Pattern

Connect at least four dots to draw the pattern.

Each dot can connect only once.

2.Draw the same pattern again to confirm it. When the two patterns match, the pattern is successfully configured.

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Figure 18, Confirm the Pattern

If the two patterns are different, you must set the pattern again.

Figure 19, Reset the Pattern

2.3.2Logging in via Unlock Pattern

Only the admin user has permission to unlock the device.

Configure the pattern before unlocking. Refer to section 2.3.1

Configuring the Unlock Pattern.

1. Right click the mouse on the screen and select the menu to enter the interface.

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Figure 20, Draw the Unlock Pattern

2. Draw the pre-defined unlock pattern to enter the menu.

Right click the mouse to log in via the normal mode.

If you have forgotten your pattern, select Forgot My Pattern or

Switch User to show the normal login dialog box.

If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern seven times, the account will lock for one minute.

Figure 21, Normal Login Dialog Box

2.4Login and Logout

2.4.1User Login

You must log in to the device before operating the menu and other functions 1. Select the User Name in the drop-down list.

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

Figure 22, Login Interface

2.Enter the Password.

3.Click OK to log in.

If the admin enters the wrong logon password seven times, the account will lock for 60 seconds. If an operator enters the wrong password five times, the account will lock for 60 seconds.

Figure 23, User Account Protection for the Admin

Figure 24, User Account Protection for the Operator

2.4.2User Logout

After logging out, the monitor changes to Live View mode. To perform operations, enter the user name and password to log in again.

1. Enter the Shutdown menu, Menu > Shutdown.

Figure 25, Logout

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2. Click Logout.

If you log out of the system, menu operation is invalid. You must enter a valid user name and password to unlock the system.

2.5 Resetting Your Password

If you forget the admin password, you can reset it by importing the GUID file. The GUID file must be exported and saved in the local USB flash drive after activating the device.

1. On the user login interface, click Forgot Password to pop up the Import GUID interface.

Figure 26, Import GUID

2.Select the GUID file from the USB flash drive.

3.Click Import to pop up the Reset Password interface.

Figure 27, Reset Password

4. Enter and confirm the new password.

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DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual

5. Click OK to save the new password. The Attention box will pop up as shown below.

Figure 28, GUID File Imported

6.Click OK, and the Attention box will pop up to remind you to duplicate the device password to IP cameras that are connected with default protocol. Click Yes to duplicate the password or No to cancel.

Figure 29, Duplicate the Password

To retrieve a forgotten password, you must first export the GUID file.

Once the password is reset, the GUID file will be invalid. You can export a new GUID file.

2.6Adding and Connecting IP Cameras

2.6.1Activating IP Cameras

Before adding the cameras, make sure the IP cameras to be added are in active status.

1.Select the Add IP Camera option from the right-click menu in live view mode or click Menu > Camera > IP Camera to enter the IP Camera Management interface.

For IP cameras detected online in the same network segment, the

Security status shows whether they are active or inactive.

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