VTech CS6719 User Manual

Complete user’s manual

w w w.v t e c h p h o n e s . c o m

Models:

CS6719/CS6719-15/ CS6719-16/CS6719-2

BC

Congratulations

on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions	onof thispagemanual56 .
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com		.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

Compatible with Hearing Aid T-Coil

T

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

Register online to get an additional 3-month warranty! Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty support.

Product news

Learn about the latest VTech products.

Table of contents

Getting started . . . . . . . . . 1

Parts checklist . . . . . . . . . .	. 1
Telephone base and charger
installation . . . . . . . . . . .	2
Battery installation . . . . . . . . .	3
Battery charging . . . . . . . . .	. 4
Installation options . . . . . . . . .	5
Tabletop to wall mount installation . .	. 5

Wall mount to tabletop installation . . . 6

Are you a new cable or
VoIP subscriber? . . . . . .	.	.	7
Did you subscribe to voicemail
service from your telephone
service provider? . . . . . .	.	.	7
Handset layout . . . . . . . . . . . . . . . . . . . . .			8
Telephone base layout . . . . .	.	. 1 0

Telephone settings . . . . . .	1 1
Using the menu . . . . . . . . .	. 1 1
Ringer volume . . . . . . . . . .	1 1
Ringer tone . . . . . . . . . . .	1 2
Quiet mode . . . . . . . . . . .	1 3
Set date and time . . . . . . . .	. 1 4
LCD language. . . . . . . . . .	1 5
Voicemail number . . . . . . . .	. 1 6
Clear voicemail . . . . . . . . .	. 1 7
Key tone . . . . . . . . . . . .	1 8
Home area code . . . . . . . . .	1 8
Dial mode . . . . . . . . . . .	. 1 9

Telephone operation . . . . .	. 2 0
Make a call . . . . . . . . . . .	2 0
Predial a call . . . . . . . . . .	. 2	0
Answer a call . . . . . . . . . .	. 2	0
End a call . . . . . . . . . . . .	2 0
Speakerphone . . . . . . . . . .	2 0
Volume . . . . . . . . . . . .	. 2	1
Mute . . . . . . . . . . . . . . . . . . . . . . . . . .	. 2.	1

Call waiting . . . . . . . . . . .	2 1
Temporary ringer silencing . . . . .	2 1
Temporary tone dialing . . . . . .	. 2 2
Redial . . . . . . . . . . . . .	2 2
Check voicemail . . . . . . . . .	2 3
Chain dialing . . . . . . . . . .	. 2 3
Transfer a call . . . . . . . . . .	2 4
Find handset . . . . . . . . . .	. 2 5
Web address . . . . . . . . . .	. 2 5
Multiple handset use . . . . .	. 2 6

Join a call in progress . . . . . . . 2 6 Intercom . . . . . . . . . . . . . . . . . . . . . . . 2. .7

Answer an incoming call during

an intercom call . . . . . . . . . . . . . . . . . 2 7 Call transfer using intercom . . . . . 2 8

Directory . . . . . . . . . .	. 2 9
About the directory . . . . . . . .	2 9
Add a directory entry . . . . . . .	. 3 0
Review and dial from the directory . .	3 2
Alphabetical search . . . . . . . .	3 2
Edit a directory entry . . . . . . .	. 3 3
Delete a directory entry . . . . . .	. 3 3
Speed dial . . . . . . . . . . .	. 3 4
Assign a speed dial entry . . . . .	. 3 4
Reassign a speed dial entry . . . .	. 3 5
Dial a speed dial number . . . . . .	3 5
Delete a speed dial entry . . . . . .	3 6

Caller ID . . . . . . . . . .	. 3 7
About caller ID . . . . . . . . . .	3 7
Information about caller ID with
call waiting . . . . . . . . . .	3 7
Caller ID log . . . . . . . . . . .	3 8
Missed call indicator . . . . . . .	. 3 8
Memory match . . . . . . . . . .	3 9
Review and dial from the caller ID log .	3 9

i

Table of contents

View dialing options . . . . . . . .		4 0
Save a caller ID log entry to
the directory . . . . . . . . .	.	4 1
Delete the caller ID log entries . . .	. 4 2
Caller ID log screen messages . . .	.	4 2

Appendix . . . . . . . . .	.	4 3
Expand your telephone system . . .	. 4 3
Add and register a handset . . . .	. 4 3
Replace a handset . . . . . . . . . . . . . . .	. . 4 4
Screen messages . . . . . . . .	. 4 5
Handset and telephone base
indicators . . . . . . . . . .	.	4 7
Battery . . . . . . . . . . . .	.	4 8
Troubleshooting . . . . . . . . .	. 4 9
Important safety instructions . . . .	. 5 6
Precautions for users of implanted
cardiac pacemakers . . . . . .	. 5 7
Operating range . . . . . . . . . . . . . . . . .	. .	5 7
ECO mode . . . . . . . . . . .	. 5 7
Energy-saving charging mode . . .	.	5 8
Maintenance . . . . . . . . . .	. 5 8
About cordless telephones . . . .	.	5 9
The RBRC® seal . . . . . . . .	.	5 9
Limited warranty . . . . . . . .	.	6 0
FCC, ACTA and IC regulations . . .	. 6 2
Technical specifications . . . . . . . . . . .	. .	6 3
Index . . . . . . . . . . .	.	6 4

ii

Getting started

Parts checklist

Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Handset

(1 for CS6719/ CS6719-15/ CS6719-16)

(2 for CS6719-)2

Charger with	Telephone base
power adapter
(1 for CS6719-2)

THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine

Telephone	Telephone base	Battery compartment cover
line cord	power adapter	(1 for	CS6719/CS6719-15/
		CS6719-16)
		(2 for	CS6719-)2

Battery

(1 for CS6719/ CS6719-15/ CS6719-16)

(2 for CS6719-)2

Abridged user’s manual

Wall mount bracket

Abridged user’s manual

To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 [phone]. In Canada, go to www.vtechcanada.com or call 1 [phone].

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. Contact your DSL service provider for more information about

DSL filter.

Electrical outlet (not controlled by a wall switch)

Telephone base power adapter

Telephone wall jack

A DSL filter (not included) is required if you have DSL high-speed Internet service.

The DSL filter must be plugged into the telephone wall jack.

Telephone line cord

Electrical outlet (not controlled by a wall switch)

Charger adapter

Telephone base	Charger

•Use only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 [phone]. In Canada, go to www.vtechcanada.com or call 1 [phone].

•The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

CAUTION:

If you subscribe to telephone service from a cable company or a VoIP service provider, contact your cable/VoIP service provider for more information.

Getting started

Battery installation

Install the battery as shown below.

1. Plug the battery connector securely into the socket, matching the orientation of the engraved label.

THIS SIDE UP / CE CÔTÉ VERS LE HAUT

Battery Pack / Bloc-piles : (2.4V Ni-MH)

WARNING / AVERTISSEMENT :

DO NOT BURN OR PUNCTURE BATTERIES.

NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine

2.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles :

(2.4V Ni-MH) WARNING / AVERTISSEMENT :

DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine

3.Slide the battery compartment cover towards the center of the handset until it clicks into place.

4.Place the handset in the telephone base or charger to charge.

CHARGE light remains on when charging.

•If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage.

•To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 [phone]. In Canada, go to www.vtechcanada.com or

call 1 [phone].

IMPORTANT:

Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

•Make sure the installation procedures described above are properly done.

•It may be a wiring problem. If you have changed your telephone service to

digital service from a cable company or a VoIP service provider, the telephone line may need to be rewired to allow all existing telephone jacks to work. Contact your cable/VoIP service provider for more information.

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status

(see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 48 for battery operating times.

If the screen is blank or displays Put in charger , you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

				Battery indicators		Battery status	Action
	The screen is blank, or					The battery has no or very	Charge without interruption
	displays Put in charger					andlittle charge. The handset	(at least 30 minutes).
				flashes.		cannot be used.
	The screen displays					The battery has enough	Charge without interruption
	Low battery				and	charge to be used for a short	(about 30 minutes).
				flashes.		time.
	The screen displays					The battery is charged.	To keep the battery charged,
	HANDSET X				.		place it in the telephone
							base or charger when not
							in use.
				If you place the handset in the telephone base or charger without plugging in a battery,
				the screen displays No battery .

After you install your telephone or power returns following a power
					Date: MM/DD/YY
outage, the handset will prompt you to set the date and time.
For instructions, see	Set date and time	on page	14 . To skip setting,
press CANCEL .							ECO

Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard

dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the wall mount plate.

Tabletop to wall mount installation

1.Remove the telephone line cord from the telephone wall jack, and the telephone base power adapter from the electrical outlet.

3.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely.

2.Position the telephone base against the wall mount bracket with the extended tabs marked B on top. Insert the extended tabs on the wall mount bracket into the slots marked B on the back of the telephone base. Push the telephone base down until it clicks securely.

4.Plug the telephone line cord into the telephone wall jack. Plug the power cord into an electrical outlet not controlled by a wall switch. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Getting started

Wall mount to tabletop installation

1.If the telephone line cord and power adapter cord are bundled, untie them first.

2.Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet.

3.Slide the telephone base up and remove it from the wall mount bracket.

4. See Telephone base and charger installationon page 2 .

Getting started

Are you a new cable or VoIP subscriber?

If your answer is yes , the existing telephone jacks in your home may no longer wo Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home.

To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).

If your answer is no, your existing telephone jacks will continue to work as normal.

	Conventional
OLD	telephone line jack

Main landline

NEW

Cable or

Internet

Modem/Router/

Terminal adapter

Did you subscribe to voicemail service from your telephone service provider?

This telephone does not have a built-in answering system. This telephone supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply).

To use the voicemail:

To retrieve your voicemail messages, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages.

Getting started

Handset layout

REDIAL/PAUSE

•Press repeatedly to review the last 10 numbers dialed (page 22).

•Press and hold to insert a dialing pause while dialing or entering numbers (page 20 or page 30).

// VOLUME

•Press to review the directory when the phone is not in use (page 32).

•Press to increase the listening volume during a call (page 21).

•Press to scroll up while in a menu, or reviewing the directory, caller ID log or redial list.

•Press to move the cursor to the right while entering numbers or names in the directory.

MENU/SELECT

• Press to show the menu (page 11).

• Press to choose an item, or save an entry or setting while in a menu.

OFF/CANCEL

• Press to hang up during a call (page 20).

• Press to silence the ringer temporarily while the handset is ringing (page 21).

•Press and hold to erase the missed call indicator when the phone is not in use (page 38).

• Press to return to the previous menu, or press and hold to return to idle mode, while in a menu without making changes.

CID//VOLUME

•Press to review the caller ID log when the phone is not in use (page 39).

• Press to decrease the listening volume during a call (page 21).

• Press to scroll down while in a menu, or reviewing the directory, caller ID log or redial list.

•Press to move the cursor to the left while entering numbers or names in the directory.

/FLASH

•Press to make or answer a call (page 20).

•Press to answer an incoming call when you receive a call waiting alert during a call (page 21).

Getting started

Handset layout

CHARGE light

•On when the handset is charging in the telephone base or charger (page 3 ).

1

•Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewing

a caller ID log entr ( pagey 40).

•Press and hold to set or dial your voicemail number (page 16 and page 23 ).

TONE

•Press to switch to tone dialing temporarily when using pulse service while on a call (page 22).

• Press to make or answer a call using the handset speakphone (page 20 ).

• Press to switch between the handset speakerphone and the handset earpiece during a call (page 20 ).

QUIET#

• Press and hold to set and turn on the quiet mode, or turn it off (page 13 ).

• Press repeatedly to show other dialing options when reviewing a caller ID log entry (page 40).

Dialing keys

•Press to enter numbers or characters.

•Press to answer an incoming call (page 20 ).

INT

• Press to start an intercom conversation or transfer a call (for multi-handset models only) (page 27).

MUTE/DELETE

•Press to mute the microphone while on a call (page 21).

•Press to delete digits or characters while using the dialing keys

(page 20 or page 30 ).

•Press to silence the ringer temporarily while the handset is ringing (page 21).

•Press to delete the displayed entry when reviewing the

directory, caller ID log or redial list (page 33 , page 42 or page 22 ).

Getting started

Telephone base layout

IN USE light

• Flashes when there is an incoming call, or another telephone sharing the same line is in use.

• Flashes when handsets are being deregistered.

• On when a handset is in use.

• On when a handset is being registered.

FIND HANDSET

• Press to page all system handsets (page 25).

10

Telephone settings

Using the menu

You can use a cordless handset to change the telephone settings.

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.

In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode.

To enter the handset menu:

1. Press MENU when the phone is not in use.

2. Press or until the handset displays the desired feature menu.

3. Press SELECT to enter that menu.

• To return to the previous menu, press CANCEL.

• To return to idle mode, press and hold CANCEL.

Ringer volume

You can adjust the ringer volume or turn the ringer off on each handset. When the ringer is turned off, the handset displays and Ringer off .

1.	Press	MENU when the handset is not in use.
2.	Press	or until the handset displays Ringers ,
	then press SELECT.
3.	The handset displays		Ringer volume, then press
	SELECT again.

Ringers

ECO

4. Press or to sample each ringer volume level.

5. Press SELECT to save your selection. You hear a confirmation tone.

The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.

Ringer volume

ECO

Volume:

ECO

11

Telephone settings

Ringer tone

You can choose from different ringer tones on each handset.

1.Press MENU when the handset is not in use.

2.Press or until the handset displays Ringers, then press SELECT.

3.Press or until the handset displays Ringer tone, then press SELECT.

4. The handset displays withTone:the current setting displayed. Press or to sample each ringer tone.

5.Press SELECT to save your selection. You hear a confirmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

12

Ringers

ECO

Ringer tone

ECO

Tone: 1

ECO

Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) are muted.

To set the duration and turn on the quiet mode:

1.Press and hold QUIET# when the handset is not in use.

2.The handset displays Quiet: _ _ .hoursUse the dialing keys (0-9) to enter the desired duration (1-12).

3.Press SELECT to save. You hear a confirmation tone.

The handset displays Quiet mode on . and

To turn off the quiet mode:

•Press and hold QUIET# when the handset is not in use. The handset displays Quiet mode off briefly and then returns to idle.

When you change the settings of the ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.

Quiet: __ hours

[1-12]

ECO

Quiet mode on

ECO

10:15PM 12/18

Quiet mode off

ECO

10:15PM 12/18

13

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.

1.	Press MENU when the handset is not in use.
						Set date/time
2.	Press	or	until the handset displays Set date/time	,
	then press		SELECT .				ECO
3.	Press	or	to select the month then press	SELECT ,
	or use the dialing keys to enter a two-digit number (01 -12 ).

4.	Press	or	to select the date then press	SELECT		,
	or use the dialing keys to enter a two-digit number (01				-31 ).
5.	Press	or	to select the year then press	SELECT		,
	or use the dialing keys to enter a two-digit number (00				-99 ) then
	press	SELECT .
6.	Press	or	to select the hour then press	SELECT		,
	or use the dialing keys to enter a two-digit number (01				-12 ).
7.	Press	or	to select the minute then press		SELECT
	or use the dialing keys to enter a two-digit number (00				-59 ).
8.	Press	or	to select AM or PM .

Date: MM/DD/YY

ECO

Time: HH:MM --

,ECO

9. Press SELECT to save the settings. You hear a confirmation tone.

•If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.

•The phone plays two beeps if you enter an invalid number.

14

Telephone settings

LCD language

You can select English, French or Spanish to be used in all screen displays.

1.Press MENU when the handset is not in use.

2.Press or until the handset displays Settings, then press SELECT.

3.	Press SELECT to choose		LCD language.
4.	Press or	to choose	English, Français	Españolor ,
	then press SELECT.
	• The screen displays Set English? when you
	choose	English.
	• The screen displays Set Francais?			when you
	choose Français .

Settings

ECO

LCD language

ECO

• The screen displays Set Espanol? when you choose Español .

5.Press SELECT to save your selection. You hear a confirmation tone.

If you accidentally change the LCD language to French or Spanish, you can reset it to English easily by pressing MENU then entering 364#.

English

ECO

15

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1. Contact your telephone service provider for more information and assistance about using your voicemail service.

To set your voicemail number:

1.	Press and hold	1 when the	phoneis not in use.
2.	Use the dialing keys to enter the		voicemail number
	(up to 30 digits).

• Press or to move the cursor to the left or right.

	• Press		DELETE to erase a digit.
	• Press and hold DELETE			to erase all digits.
	• Press and hold PAUSE			to insert a	dialing pause
	(a P appears).
3.	PressSELECT to save. Then the handset dials the saved						voicemail. number
-OR-							Settings
1.	Press MENU when the handset is not in use.
2.	Press	or	to scroll to	Settings , then press		SELECT .
							ECO
3.	Press	or	to scroll to	Voicemail #	, then press		SELECT .

4.Use the dialing keys to enter the voicemail number (up to 30 digits).

•	Press	or to move the cursor to the left or right.
•	Press	DELETE to erase a digit.
•	Press and hold DELETE		to erase all digits.
•	Press and hold PAUSE		to insert a dialing pause
	(a P appears).

5.Press SELECT to save. The handset displays VM # saved and the stored number. You hear a confirmation tone.

Voicemail #

ECO

Voicemail #

_

ECO

16

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail andwhen you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). The clear voicemail feature only turns off the indicators;

it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off these indicators:

1.	Press	MENU		when the handset is not in use.
2.	Press	or	until the handset displays Settings ,
	then press		SELECT.
3.	Press	or	until the handset displays Clr voicemail		,
	then press		SELECT. The handset displays Reset VM Icon?
4.	Press	SELECT		to save your selection. You hear a
	confirmation tone.

Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details.

Settings

ECO

Clr voicemail

ECO

Reset VM Icon?

ECO

17