Vtech CM18245 User Manual

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CM18245

www.vtechphones.com

 

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Small Business System

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Deskset

 

BC

User’s manual

Congratulations

on your purchase of this VTech product. Before using this product, please read the Important safety information.

This user’s manual provides you with the complete installation, setup and operation instructions.

For customer service or product information, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

Model number:

CM18245

Type:

4-Line Small Business System Deskset

Serial number:

 

 

Purchase date:

 

 

Place of purchase:

 

 

Both the model and serial numbers of your VTech product can be found on the bottom of the deskset.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

Compatible with Hearing Aid T-Coil

T

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083

Compliant Logo is a trademark of the Telecommunications Industry Association.

Used under license.

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

Read and understand all instructions in the user’s manual. Observe all markings on the product.

Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A

spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.

Install this product in a protected location where no one can trip over any line or power cords.

Protect cords from damage or abrasion.

If this product does not operate normally, see the Troubleshooting section on pages 70-73 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 80-81.Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-the-table or cabinet outlet.

For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Caution:

Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

Use only the supplied rechargeable battery or replacement battery (model BT266342).

To order a replacement battery, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

To prevent risk of fire or battery explosion, replace with the correct battery type.

Dispose of used batteries according to the instructions.

i

Important safety information

Especially about cordless telephones

Electrical power: The deskset must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the deskset is unplugged, switched off or if the electrical power is interrupted.

Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.

Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.

Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries

may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1 (800) 8-BATTERY® for locations accepting spent Ni-MH batteries.

RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

ii

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Go to

CM18245

Go to

 

 

www.vtechphones.com

www.vtechphones.com

 

 

to register your product for

4-Line

to register your product for

 

 

enhanced warranty support and

 

 

enhanced warranty support and

Small Business System

the latest VTech product news.

 

 

the latest VTech product news.

Deskset

 

 

 

 

BC

CM18245

 

 

 

 

4-Line

 

 

 

 

Small Business System

 

 

 

 

Deskset

 

 

 

 

BC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User’s manual

Quick start guide

User’s manual

Quick start guide

Deskset power

 

 

adapter

Battery Pack

 

BT166342/BT266342

 

2.4V 750mAh Ni-MH

 

WARNING:DO NOT BURN OR

PUNCTURE BATTERIES

 

MADE IN CHINA

GY1224

Deskset

Handset with coiled

Backup battery

 

cord installed

 

Directory card X2

Wall mount bracket

iii

Table of contents

 

Getting started

 

Installation.................................................

1

Backup battery installation........................

2

Backup battery charging...........................

3

Deskset installation...................................

4

Wall mount installation (Optional)..............

6

Tabletop to wall installation....................

6

Wall to tabletop installation....................

7

Add and register a deskset.......................

8

Add a corded headset (Optional)..............

9

Deskset overview....................................

10

Deskset icon display...............................

16

Alert tones and lights..............................

17

Telephone settings

 

Deskset setup.........................................

18

Menu settings.......................................

18

Ringer volume......................................

18

Ringer tone..........................................

19

Do not disturb (DND)...........................

19

LCD contrast........................................

20

Key tone...............................................

20

LCD language......................................

21

Primary line..........................................

21

Call privacy..........................................

22

Hold reminder......................................

22

Deskset name......................................

23

Factory reset........................................

23

Deskset information.............................

24

User support........................................

24

Telephone operation

 

Telephone operation................................

25

Line indicators......................................

25

Making and ending a call.....................

25

On hook dialing (predialing).................

26

Full duplex speakerphone....................

26

Answering a call...................................

26

Temporary ringer silencing...................

26

Options while on calls.............................

27

Call waiting...........................................

27

Volume control.....................................

27

Mute.....................................................

27

Temporary tone dialing.........................

27

Hold......................................................

28

Switching between lines.......................

28

Call privacy..........................................

29

Recording a call...................................

30

Chain dialing........................................

31

Redial......................................................

32

To view the 10 most recently dialed

 

numbers...............................................

32

To redial a number...............................

32

To copy a redial entry to directory........

32

To delete a number..............................

33

Auto-redial............................................

33

Conference call.......................................

34

Options during a conference call.........

35

Intercom..................................................

36

Make an intercom call to

 

an extension........................................

36

Answer an intercom call.......................

36

End an intercom call............................

36

Answer an incoming call during an

 

intercom call.........................................

36

Hold an intercom call...........................

37

Handle an intercom call by the

 

private mailbox.....................................

37

Call transfer.............................................

38

Blind transfer........................................

38

Call transfer using intercom.....................

39

Transfer a call and speak to the

 

receiving party.....................................

39

Paging.....................................................

40

Make a paging call to an extension......

40

Set and edit a group for paging call.....

40

Make a paging call to multiple

 

extensions............................................

41

iv

End a paging call.................................

41

Delete the group settings.....................

41

Speed dial...............................................

42

Assign a speed dial entry.....................

42

Dial a speed dial entry.........................

44

Delete a speed dial entry.....................

44

Directory

 

About the directory..................................

45

Capacity...............................................

45

Exit the directory..................................

45

Create directory entries...........................

46

Create a new directory entry................

46

Review directory entries ......................

47

Search directory......................................

48

Search by name...................................

48

Dial, delete or edit entries.......................

49

Display dial...........................................

49

Delete an entry....................................

49

Edit an entry.........................................

49

Call history

 

About the caller ID...................................

50

Information about caller ID with

 

call waiting...........................................

50

Caller ID information...............................

51

How the caller ID information

 

(call log) works.....................................

51

Caller ID operation..................................

52

Memory match.....................................

52

Missed (new) calls indicator.................

52

Review the caller ID information..........

52

View dialing options.............................

53

Dial a call history entry.........................

53

Save a call history entry to

 

the directory.........................................

54

Delete entries.......................................

55

Reasons for missing caller ID

 

information...........................................

56

Answering system

 

Private mailbox setup..............................

57

Activate private mailbox.......................

57

Number of rings...................................

57

Voice language....................................

57

Announcement.....................................

58

Remote access code...........................

59

Message Length..................................

60

Call screening......................................

60

Call intercept........................................

61

Message alert......................................

61

Remaining time....................................

62

Answering system operation...................

63

New message indication......................

63

Call screening......................................

63

Call intercept........................................

63

Message playback...............................

63

Options during playback......................

64

Transfer messages...............................

64

Delete all mailbox messages...............

65

Record memo......................................

65

Remote access.......................................

66

Appendix

 

Deregister a deskset...............................

67

Deskset display screen messages..........

68

Troubleshooting.......................................

70

Maintenance............................................

74

FCC part 68 and ACTA...........................

75

FCC part 15............................................

76

California Energy Commission battery

 

charging testing instructions................

77

For C-UL compliance only.......................

78

Limited warranty......................................

80

Technical specifications...........................

82

Index.......................................................

83

v

Getting started

Installation

This CM18245 deskset is an accessary of CM18445 concole. You must purchase the CM18445 console and register this deskset to the console before use.

Install and set up CM18445 console first before expanding your system with this CM18245 deskset.

Phone lines

DECT

 

 

Optional 2.5mm

 

 

corded headset

CM18445 console

CM18245 deskset

(purchased

(Ext. 0)

(Ext. 1, 2, 3...)

separately)

Install the deskset close to a power outlet not controlled by a wall switch. The deskset can be placed on a flat surface or vertically mounted on the wall (pages 6-7). For optimum range and better reception, place the CM18445 console in a central and open location.

Your product may be shipped with a protective sticker covering the deskset display, remove it before use.

For customer service or product information, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377.

Avoid placing the deskset too close to:

Communication devices such as television sets, VCRs, or other cordless telephones.

Excessive heat sources.

Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing machine or work bench.

1

Getting started

Backup battery installation

Install the backup battery, as shown below. In the event of a power failure, the charged backup battery allows the deskset to operate. The backup battery will be charged when you connect the AC power adapter to a wall outlet not controlled by a wall switch.

1. Press down on the tab to open the battery compartment cover.

2.Place the battery in the compartment. Make sure the supplied battery with the label

THIS SIDE UP faces up, as indicated.

3.Align the cover flat against the battery compartment, then press down until it clicks into place.

Battery Pack BT166342/BT263342 2.4V 300mAh Ni-MH WARNING:DO NOT BURN OR PUNCTURE BATTERIES MADE IN CHINA

NOTE: Use only the supplied rechargeable battery or replacement battery (model BT266342).

To order a replacement battery, visit our website at www.vtechphones.com or call

1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

2

Getting started

Backup battery charging

When the deskset loses power with the backup battery installed, the screen indicates the battery status (see the following table). The backup battery is

fully charged after 16 hours of continuous charging. See the table on page 82 for battery operating times.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

Battery status

Action

 

 

 

 

 

The screen shows

 

 

Battery has enough

Charge without

 

 

 

 

charge to be used for a

interruption at least one

and it flashes.

short time.

hour.

 

 

 

 

 

 

 

 

The screen shows

 

.

Battery is fully charged.

Keep the backup

 

 

 

battery in the battery

 

 

 

 

 

 

 

 

compartment to

 

 

 

 

recharge.

 

 

 

 

 

NOTE: When there is a power outage, make sure you have also installed four AA batteries in the console to allow continuous telephone operation.

3

Getting started

Deskset installation

1. Install the mounting bracket for tabletop use.

Low tabletop position: Insert the fixed tabs of the mounting bracket into slots A and B . Press the flexible tabs into slots C and D until they click into place.

C D

A B

D C

B A

D

B

Low tabletop position

High tabletop position: Insert the fixed tabs of the mounting bracket into slots A and B . Press the flexible tabs into slots C and D until they click into place.

D C

B A D

B

High tabletop position

4

Getting started

Deskset installation

2. Connect the coiled handset and the power cord to the deskset.

Plug the large end of the power adapter into a power outlet not controlled by a wall switch.

Raise the antenna for optimum wireless range and performance.

Plug the small end of the power adapter into the power jack at the bottom of the deskset.

NOTES:

Plug the end of the coiled handset cord into the jack at the bottom of the deskset.

Route the power adapter cord through the slot at the bottom of the deskset.

Use only the power adapter supplied with this product.To order a replacement power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

The power adapter is intended to be correctly oriented in a vertical or floor mount position.The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

5

Getting started

Wall mount installation (Optional)

Tabletop to wall installation

To install your deskset in the wall installation position, make sure you first unplug the power adapter from the electrical outlet.

1.Place your corded handset aside. Use a coin to rotate the handset tab 180 degrees. The protruding edge holds the corded handset when the deskset is mounted on the wall.

Protruding edge

Handset tab

2.Press in the direction indicated by the arrows to release and remove the mounting bracket from the deskset.

Low tabletop position

High tabletop position

3.Place the corded handset back to the deskset. Plug the small end of the power adapter cord into the power jack on the back of the deskset.

6

Getting started

Wall mount installation (Optional)

4.Align the wall mounting holes on the back of the deskset with the tabs of the standard wall plate. Push the deskset down until it clicks securely in place.

5.Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

Wall to tabletop installation

Follow the instructions below to return the deskset from wall installation to tabletop position.

1.Remove the deskset from the wall. Unplug the power adapter cord from the electrical outlet.

2.Use a coin to rotate the handset tab 180 degrees.

3.Follow the steps in Deskset installation on pages 4-5 to install your deskset

for tabletop use.

7

Getting started

Add and register a deskset

You can add CM18245 desksets to the CM18445 console at any time, each new deskset must be registered with the console before use.

The desksets are assigned with available extension numbers starting from 1 in ascending order (1 to 9). You can register a maximum of nine devices to the console.

To register the deskset to the CM18445 console:

Start registration when the deskset shows

1) Press MENU on Console ->Registration ->Register Ext. and 2) Press # on this extension to register. alternately.

1.On the console, press MENU/SELECT.

2.Press or to scroll to Registration, then press

MENU/SELECT or /SKIP.

3.Press MENU/SELECT or /SKIP to choose Register ext. The console shows Registering....

4.On the deskset, press #. The deskset shows

Registering....

5.You hear a beep sound when the registration process is successful. The deskset shows Deskset X registered. (X represents the extension number, ranged from 1 to 9). It takes up to 60 seconds to complete the registration process.

6.Lift the handset. If you hear a dial tone, the registration was successful.

1) Press MENU on Console ->Registration ->Register Ext.

Registering...

Directory Call log Ringer setting Console setup Line mode

Ans sys setup >Registration

Registration: >Register ext Deregistration

NOTE: If the registration is not successful, the deskset returns to the previous screen. Try the registration process again.

Deskset X registered.

8

Getting started

Add a corded headset (Optional)

You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately).

To add a corded headset to the deskset

Side view of the deskset

1.Lift open and rotate the plastic cover.

2.Then, plug a 2.5 mm headset into the HEADSET () jack on the side of the deskset.

NOTE: The HEADSET button on the deskset controls only the corded headset. For more details on the operation of the corded headset, refer to the user’s manual of the corded headset.

9

Vtech CM18245 User Manual

Getting started

Deskset overview

MESSAGE WAITING indicator

• On when there are new messages in the private mailbox.

LINE 1-LINE 4 keys

• Press to make or answer a call on the desired line.

LOWER

When assigning or dialing a speed dial number, press to switch to the lower location (the second 16 locations) of a speed dial key.

ANS SYS

Press to enter the answering system menu.

DELETE

While playing a message, press to delete the message.

While reviewing the caller ID information, press to delete an individual entry.

While predialing, press to delete digits.

/DIR

• Press to view directory information.

/CID

• Press to view caller ID information.

Speed dial keys

Press to dial the desired speed dial number.

MIC

Navigation keys

While in menus, press or to scroll through the menus, highlight items or change settings. Press /SKIP to enter the selected item, or press /REPEAT to return to the previous menu.

While entering names or numbers, press /REPEAT or

/SKIP to move the cursor to the left or right.

While playing back messages, press /REPEAT to repeat the message, or press /SKIP to skip to the next message.

10

Getting started

Deskset overview

TRANSFER

Press to transfer a call to an extension.

During message playback, press to transfer the message to an extension.

HOLD

Press to place an outside call or

intercom call on hold.

FLASH

• During a call, press to answer an incoming call when you receive a call waiting alert.

AUTO REDIAL

• Press to view the last 10 numbers dialed.

MUTE

• During a call, press to mute the microphone.

INTERCOM

• When in idle mode, press to initiate an intercom call.

PAGE

Press to begin a one-to-one or one-to-group broadcast.

HEADSET

When a corded headset is connected to the deskset, press to make, answer or hang up a call.

CONFERENCE

Press to add another extension or outside line to an existing call.

MENU/SELECT

Press to enter the menu.

While in the menu, press to select an item or save an entry or setting.

CANCEL

• While in a menu, press to cancel an operation and exit the menu display.

DND (Do not disturb)

Press once to turn the feature on. Press again to turn off.

SPEAKER

Press to turn on the speakerphone. Press again to turn it off.

+/VOL/-

During a call, press to adjust the listening volume.

During message playback, press to adjust the playback volume.

Press to adjust the ringer volume when in idle mode.

11

Getting started

Deskset overview

Directory card

Use the directory card to record the names of the speed dial numbers you stored.

To write names on the directory card:

1. Write the information on the directory card

that comes with the package.

2. Insert the edge of the directory card in the slot at the front of the deskset, under the plastic cover.

12

Getting started

Deskset overview

Menus

The > symbol highlights a menu item.

Main menu

Directory

Call history

Ringer setting

Deskset setup

Speed dial

User support

Deskset info

Factory reset

>Directory Call history

Ringer setting Deskset setup

Answering system menu

Play messages

Mailbox On/Off

Record memo

Gen MB

Settings

Remaining time

Delete all old

1

0 New message

>Play messages Mailbox On/Off Record memo

Using menus

Press MENU/SELECT to show the main menu; or press ANS SYS to show the answering system menu.

Press or to scroll through menu items.

Press MENU/SELECT or /SKIP to select a highlighted menu item.

Press MENU/SELECT to save changes.

Press CANCEL to cancel an operation, exit the menu display or return to the idle screen.

13

Getting started

Deskset overview

The following tables provides you with more details on the main menu and the answering system menu of the deskset.

Table 1 - Main menu (Press MENU/SELECT in idle screen)

Menu

Description

Reference

 

 

 

Directory

Review, add or delete directory entries.

Pages 45-49

 

 

 

Call history

Review, delete call history entries, or

Pages 50-56

 

copy an entry to directory.

 

 

 

 

Ringer setting

Set ringer volume and ring tone for an

Pages 18-19

 

incoming call.

 

 

 

 

Deskset setup

Set LCD contrast, key tone, language,

Pages 20-23

 

Primary line*, call privacy**, deskset

 

 

name, and hold remainder.

 

 

*Primary line defines which line is

 

 

automatically selected each time you

 

 

pick up the corded handset or press

 

 

the speakerphone.

 

 

**Call privacy defines whether other

 

 

extensions can barge in to join a call in

 

 

progress.

 

Speed dial

Program the desired telephone

Pages 42-44

 

numbers or extension numbers into the

 

 

speed dial keys.

 

User support

Display a website for you to get extra

Page 24

 

support.

 

Deskset info

Display ring group status, and

Page 24

 

the extension number of a paired

 

 

accessory.

 

Factory reset

Reset all settings of the deskset to the

Page 23

 

factory default.

 

14

Getting started

Deskset overview

Table 2 - Answering system menu (Press ANS SYS in idle screen)

Menu

Description

Reference

 

 

 

Play messages

Play messages in the private mailbox.

Pages 63-64

 

 

 

Mailbox On/Off

Turn on or off the private mailbox, or

Page 57

 

set to play an announcement only to

 

 

caller when no one is available to pick

 

 

up the call.

 

 

 

 

Record memo

Record reminders for yourself or others

Page 65

 

who are using the same telephone

 

 

system.

 

 

 

 

Gen MB

Play or delete messages in the general

Pages 63-64

 

mailbox.

 

 

 

 

Settings

Set up the deskset’s private mailbox.

Pages 57-61

 

Mailbox On, Announce only - Set

 

 

the number of rings before the system

 

 

answers the incoming calls, and record

 

 

your own greeting announcements.

 

 

Remote access - Modify the passcode

 

 

for users to access private mailbox

 

 

remotely by making a call to one of the

 

 

telephone lines.

 

 

Message length - Set the maximum

 

 

duration allowed for any voice

 

 

messages.

 

 

Call screening - Set whether the

 

 

deskset user hear the caller whenever

 

 

a voice recording is taking place.

 

 

Call intercept - Set whether users of

 

 

other system extensions can intercept

 

 

and stop a recording in private mailbox

 

 

and talk to the caller.

 

 

Msg alert tone - Set whether a tone

 

 

is played in idle mode when there are

 

 

unattended messages in the private

 

 

mailbox.

 

Remaining time

Check the remaining recording time

Page 62

 

and number of messages available in

 

 

the private mailbox.

 

Delete all old

Delete all old messages in the private

Page 65

 

mailbox.

 

15

Getting started

Deskset icon display

1 2 3 4 5 On when any corresponding extensions are in use.

Ringer off - On steadily when the ringer volume is set to OFF or the do not disturb function is on.

Headset - On steadily when using a corded headset.

Backup battery indicator - Shows the backup battery status.

-Mute Microphone is muted.

-Priv On steadily when the call privacy feature is set to On.

-Rec On steadily when recording a call.

Conf. On steadily during a conference call.

LOWER The lower location of speed dial keys is active.

16

Getting started

Alert tones and lights

Alert tones

One beep

The deskset is recording an announcement or memo.

 

 

Two beeps

You have set the hold reminder on; a call has been on hold for

 

more than three minutes.

 

-OR-

 

You have set the message alert tone on.

 

-OR-

 

There is an incoming call waiting.

 

 

Lights

Large lighted display

ANS SYS

On when the private mailbox is on.

MESSAGE WAITING

On when there are new private messages.

LINE 1/LINE 2/LINE 3/LINE 4

On when a telephone line is in use.

Flashes slowly when the telephone line is on hold.

Flashes quickly when there is an incoming call or a transfer call.

DND (Do not disturb)

On when the do not disturb feature is on.

MUTE

• On with the microphone is muted.

SPEAKER

On when the speakerphone is on.

INTERCOM

PAGE

HEADSET

On when the deskset is on an intercom call.

Flashes showly when an intercom call is on hold.

Flashes quickly when there is an incoming intercom call.

On when deskset begins a one-to-one or one-to-group broadcast.

On when the corded headset is in use.

17

Telephone settings

Deskset setup

Menu settings

Use this menu to change the deskset settings.

1.Press MENU/SELECT when in idle mode (when the deskset is not in use) to enter the main menu.

2.Press or to scroll to the feature to be changed. The > symbol indicates the selected menu item.

3.Press MENU/SELECT or /SKIP to select the menu item.

4.Press CANCEL to exit setup without making changes.

NOTE: Press CANCEL to cancel an operation, exit the menu display, or return to idle mode.

Ringer volume

Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the deskset screen. The deskset stores the volume setting for all lines.

1.When the deskset is idle, press MENU/SELECT.

2.Press or to scroll to Ringer setting, then press MENU/SELECT or /SKIP.

3.Press MENU/SELECT again or press /SKIP to select Ringer volume.

4.Press , , or +/VOL/- on the deskset to adjust the ringer volume.

5.Press MENU/SELECT to save the setting and return to the previous menu. To exit without making changes, press CANCEL or /REPEAT.

-OR-

When the deskset is idle, press +/VOL/- to adjust the ringer volume, then press MENU/SELECT to save.

NOTE: The ringer volume also determines the ringer volume for intercom calls. If the deskset ringer volume is set to off, it is silenced for all incoming calls, including intercom calls.

18

Telephone settings

Deskset setup

Ringer tone

Use this feature to choose one of the ten ringer tones for incoming calls. You can choose different ringer tones for different lines so you can easily identify which line is calling.

1.When the deskset is idle, press MENU/SELECT.

2.Press or to scroll to Ringer setting, then press MENU/SELECT or /SKIP.

3.Press or to scroll to Ringer tone, then press MENU/SELECT or /SKIP.

4.Press or to select the desired line (Line 1, Line 2, Line 3 or Line 4), then press MENU/SELECT or /SKIP.

5.Press or to select a desired ringer tone.

6.Press MENU/SELECT to save the setting and return to the previous menu. To exit without making changes, press CANCEL or /REPEAT.

7.Repeat steps 4-6 above to choose ringer tones for other lines if desired.

Do not disturb (DND)

Use this feature to silence your deskset. When you activate the do not disturb function, the icon appears on the deskset screen. You will not receive any paging call and you will not hear rings of incoming call or intercom call.

Instead, the LINE 1-LINE 4 indicator flashes to signal an incoming call. If you receive an intercom call, the extension number of that intercom call appears on the screen display.

1.Press DND to prevent interruptions. The DND indicator turns on.

2.Press DND again to resume normal call alerts. The DND indicator turns off.

19

Telephone settings

Deskset setup

LCD contrast

Use this feature to adjust the screen contrast to one of five levels to optimize readability in different lighting conditions.

1.When the deskset is idle, press MENU/SELECT.

2.Press or to scroll to Deskset setup, then press MENU/SELECT or /SKIP.

3.Press MENU/SELECT again or press /SKIP to select LCD contrast.

4.Press , , or +/VOL/- on the deskset to adjust the screen contrast level.

5.Press MENU/SELECT or /SKIP to save the setting and return to the previous menu. To exit without making changes, press CANCEL or /REPEAT.

Key tone

The deskset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys.

1.When the deskset is idle, press MENU/SELECT.

2.Press or to scroll to Deskset setup, then press MENU/SELECT or /SKIP.

3.Press or to scroll to Key tone, then press

MENU/SELECT or /SKIP.

4.Press or to choose On or Off.

5.Press MENU/SELECT or /SKIP to save the setting and return to the previous menu. To exit without making changes, press CANCEL or /REPEAT.

20

Telephone settings

Deskset setup

LCD language

This feature allows you to change the language used for all screen displays. The language settings on the console and desksets are independent. By default, the language is set to English.

1.When the deskset is idle, press MENU/SELECT.

2.Press or to scroll to Deskset setup, then press MENU/SELECT or

/SKIP.

3.Press or to scroll to Language, then press MENU/SELECT or /SKIP.

4.Press or to select English, Français or Español.

5.Press MENU/SELECT or /SKIP to save the setting and return to the previous menu. To exit without making changes, press CANCEL or

/REPEAT.

Primary line

Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you make an outside call. If you select Auto, the deskset picks up any available line starting from Line 1.

1.When the telephone is idle, press MENU/SELECT.

2.Press or to scroll to Deskest setup, then press

MENU/SELECT or /SKIP.

3.Press or to scroll to Primary line, then press

MENU/SELECT or /SKIP.

4.Press or to choose the desired line, then press MENU/SELECT or /SKIP. To exit without making changes, press CANCEL.

NOTE: If you install less than four telephone line cords to the CM18445 console and select Auto as your Primary line setting, make sure you plug in your telephone line cords starting from L1/2 jack. Avoid having any unoccupied telephone jack between other occupied telephone jacks.

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